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Housing Apprentice Tenant Services

Employer: Reading Borough Council

  • Reference: NBH0186
  • Published on: Fri 14/07/2017 08:00 AM
  • Closing on: Mon 31/07/2017 23:55 PM
  • Working Pattern: Full Time, Contract
  • Hours: Full-time, 37 hours per week.
  • Salary: £129.50 per week
  • DBS Check: Yes
  • Location: Reading

Tenant Services Team

Fixed-term • Start date: ASAP

We are looking for one full-time Apprentice to work in the Tenant Services Team providing administrative support and liaising with clients inside and outside Reading Borough Council. You will be supported in gaining confidence and experience in working with customers and clients and using a variety of computer packages and systems. You will need to be able to undertake an NVQ Level 2 in Business & Administration with an approved training provider.

Further information on the team is provided below.

Applicants should be organised and committed to working hard and learning, with good IT skills and able to communicate clearly by phone, in person and in writing. You should be flexible, sensitive to the needs of vulnerable people, numerate and able to work to deadlines.

Tenant Services

The apprentice post in the Tenant Services Team will focus on supporting officers who deliver a service to tenants living in our 6,000 plus properties. The work of the team is primarily related to supporting tenants to sustain and keep their tenancies, ensuring rent is paid on time, taking action in cases where the tenancy is broken, carrying out regular block, estate and property inspections and supporting and consulting with tenants and local groups to make improvements to their local neighbourhood areas.

For further information, please email or

Internal Reading Borough Council employees must login via Employee Self Service to apply. If you have not yet been issued with your Employee Self Service account, or you have any queries, please email with details.

Visit http://www.reading.gov.uk/jobsearch for more details on how to apply online. Alternatively, call the Recruitment Team on 0118 937 2039 (24 hour answerphone) quoting the job reference number and the job title of the post you are interested in.

Please do not send a CV: for the purposes of equal opportunities, we can only accept Reading Borough Council application forms.

A Standard Disclosure and Barring Service check will be sought from the successful candidate.

Closing date: 31 July 2017

Interview date: To be confirmed

Vacancy Location

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