field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9818/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9819/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9826/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9828/Housing_Contracts_and_Compliance_Manager__H_S__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__H_S__-_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Health and Safety workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Health and Safety related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Fire Risk Assessment and Fire Door Inspections</li>
<li>Asbestos</li>
<li>Damp and Mould</li>
<li>Water Hygiene</li>
<li>Fall Arrest Systems</li>
<li>Communal TV Aerials</li>
<li>PAT Testing</li>
<li>Fire Alarm Servicing</li>
<li>Emergency Lighting</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and health &amp; safety. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
&nbsp;Closing Date: 11 August 2025
Intevriew dates: 20 &amp; 21 August 2025

Housing Contracts and Compliance Manager – Health and Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9599/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9604/JD_Housing_Operations_Support_Officer_-_Contract_Administration_.docx" target="_blank">JD_Housing_Operations_Support_Officer_-_Contract_Administration_</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Housing Operations Support Officer – (Contract administration &amp; meeting support minute taker).
Location:&nbsp;Godalming – Hybrid working
Contract: Permanent
Salary range: Pay band 9 , £29,951 - £32,033 (Annualyy)
Working Pattern: Full Time (37 hours)
An opportunity has arisen within The Housing Services Team for a Housing Operations Support Officer (Contract Administration &amp; meeting support minute taker).
<ul>
<li>Are you an experienced administrator with exceptional attention to detail?</li>
<li>Can you capture complex discussions accurately while maintaining clarity in your notes?</li>
<li>Can you efficiently manage time-sensitive deadlines whilst ensuring quality output?</li>
<li>Do you bring a positive solutions-focused attitude to administrative challenges?</li>
</ul>
Operational Duties &amp; Accountabilities
<ul>
<li>To provide comprehensive minute-taking services for contractor meetings across Housing Services, ensuring accurate documentation, efficient follow-up of actions, and smooth administrative operations that support service delivery excellence</li>
<li>Support multiple contractor meetings across Housing Services</li>
<li>Manage documentation for contracts worth significant value</li>
<li>Coordinate with multiple stakeholders including contractors, housing officers, and senior management</li>
<li>Handle confidential information affecting service delivery and contractor relationships</li>
<li>Provide administrative support for the Housing Operations Support Team across the Housing services</li>
<li>Manage complex diary arrangements and meeting schedules</li>
<li>Handle confidential correspondence and documentation</li>
<li>Support preparation of reports and presentations</li>
</ul>
There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flextime, we have generous leave entitlements. We also have a range of learning and development services to support your career goals.
How to apply: To apply for this post, please complete the application form which is available on the on our website’s <a href="https://ats-waverley.jgp.co.uk/vacancies/287246" target="_blank">Job Vacancies</a> page.
Closing date for applications: 09:00am on Friday 1st August 2025&nbsp;&nbsp; &nbsp;
Interview date:&nbsp;Thursday 7th August 2025
Please note we do not accept applications after the closing date and time given on the advert.

Housing Operations Support Officer - Contract Administration & Minute Taker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9808/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9809/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9816/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9817/Housing_Contracts_and_Compliance_Manager__M_E__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__M_E__-_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Mechanical and Electrical workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Mechanical and Electrical &nbsp;related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Gas Servicing (Commercial and Domestic)</li>
<li>Electrical EICR Testing (Communal and Domestic)</li>
<li>Emergency Lighting</li>
<li>Portable Appliance Testing</li>
<li>Lightning Protection Systems</li>
<li>Communal TV Aerials</li>
<li>Lift Servicing (Passenger, Stairlifts, Through-floor lifts, and Hoists)</li>
<li>LOLER examination management</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and mechanical and electrical workstreams. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date: 11 August 2025 - 23:55pm
Inteview dates: 20 &amp; 21 August 2025

Housing Contracts and Compliance Manager – Mechanical and Electrical

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9360/DFG_Case_Worker_-_JD_PS_July_2025.pdf" target="_blank">DFG_Case_Worker_-_JD_PS_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9361/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>





We have an exciting opportunity for a Case Worker to join the Disabled Facilities Grant (DFG) Service at Bracknell Forest Council, on a full-time, permanent basis. This varied and rewarding role will support the delivery of both mandatory and discretionary grants, helping disabled and vulnerable residents to live safely and independently at home.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you...</h3>
You will work closely with occupational therapists, surveyors, contractors and housing partners to coordinate housing adaptations, manage grant applications, analyse tenders and ensure works are completed to specification. Using your working knowledge of housing adaptations and relevant legislation, you will maintain accurate records, attend site visits and assist in preparing technical documentation.
The role combines technical awareness, administrative support and excellent customer service, requiring strong organisational skills and attention to detail. It is ideal for someone with experience in housing, construction and social care settings, looking to make a direct impact in the community.
<h3>About the team...</h3>
The Disabled Facilities Grant team is a small but busy team providing an extensive and responsive service to clients. We support each other by working closely together to achieve the right results and to deliver a holistic service to clients.&nbsp;
We have strong teams and excellent manager relationships. Expert advice is there whenever you need it. Put simply, a career with us means having everything you need to build on your skills. To build better relationships and even better communities.&nbsp;
While the main office base is Time Square, Bracknell, this is an agile working role. Home visits and on-site work will be required based on the needs of the role and service delivery.
<h3>Key responsibilities...</h3>
<ul>
<li>To undertake all required activities in support of the functions of the DFG service, these include requests from residents and referrals from occupational therapists for mandatory and discretionary grants.</li>
<li>To provide administrative assistance and support as required, including maintaining all appropriate records, preparing reports, letters, attendance at meetings, minute taking, organising meetings etc.</li>
<li>To utilise appropriate IT packages to record, update, collate, analyse and present information and data.</li>
<li>To establish, monitor and maintain accurate information and appropriate control systems.</li>
<li>To check final accounts and defects liability and advise clients on payment as appropriate.</li>
<li>To deal with correspondence and enquiries from clients, contractors, colleagues and/or their representatives.</li>
</ul>
<h3>Our benefits...</h3>
<ul>
<li>28 days* annual leave increasing to 33 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h3>Our values</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date</h3>
Candidates will be shortlisted upon receipt of their application and we reserve the right to close the advert once a suitable candidate has been found. To avoid disappointment, you are advised to submit your application as soon as possible.
Interviews will be held online via the Teams app. We reserve the right to amend this to in person interviews at our offices.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Name: Tammy Grey
Job title: Disabled Facilities Grant Team Manager
Phone number: 07877548772&nbsp;
Email: <a href="mailto:tammy.grey@bracknell-forest.gov.uk" target="_blank">tammy.grey@bracknell-forest.gov.uk</a>
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK. 
Candi dates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Disabled Facilities Grant Case Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9606/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9607/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9611/Updated_Housing_Repairs_Surveyor_JD_240325.docx" target="_blank">Updated_Housing_Repairs_Surveyor_JD_240325</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9612/Pay_Scheme_01_04_2025.pdf" target="_blank">Pay_Scheme_01_04_2025</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We have a new opportunity for a Repairs Surveyor to join our Housing Asset Team. As a Repairs Surveyor you will carry out surveys, property and disrepair inspections and oversea the delivery of sub-contracted repairs to ensure repairs are highlighted and completed in accordance with Woking Borough Councils standards and timeframes.
Reporting to our Housing Repairs Manager you will carry out surveys to properties within the Woking region including Damp and Mould inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Woking properties to ensure that high quality works are delivered within budget, on time safely and to a high standard whilst achieving and maintaining customer satisfaction KPI’s while ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
The successful candidate will be customer focused, and have great customer service skills and the ability to work autonomously to improve our property standards. An experienced and highly knowledgeable repairs surveyor.
A full driver's licence and access to your own vehicle is essential for this role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date: 31 July 2025 - 23:55pm
Interview dates: TBC

Housing Repairs Surveyor

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Sheltered Housing Scheme Coordinator to deliver an enhanced housing management service to tenants living in sheltered accommodation. The successful candidate will be responsible for maintaining the highest standards of service in accordance with regulatory and contractual obligations, as well as internal policies and procedures. This role requires a flexible approach to ensure both individual and communal needs are met, while promoting independence, offering choice, and upholding the privacy and dignity of all residents. About You The successful candidate will have:<ul><li>Knowledge and understanding of Health and Safety requirements of Sheltered Housing schemes.</li><li>Working knowledge of risk assessments and risk management.</li><li>Understanding of equalities issues.</li><li>Ability to organise and prioritise workload and act promptly in urgent situations.</li><li>Literacy and numeracy skills to understand written instructions and complete forms.</li><li>Significant experience in a similar role working with older people.</li><li>Experience of developing risk assessments.</li><li>Experience of working on own initiative with minimum supervision.</li><li>Ability to communicate and liaise effectively with colleagues, Tenants &amp; their carers, other Council Departments and external agencies.</li><li>Excellent time management skills, enabling effective use of time with a minimum of supervision.</li><li>Awareness of safeguarding, lone working and customer care issues and a commitment to providing high quality services in a way that meets customer needs.</li><li>Ability to visit Sheltered Housing schemes across the borough</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=14769&amp;hashed=2011466680" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Sheltered Housing Scheme Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9218/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9229/Service_Improvement_Officer__Complaints__JD_-_July_2025.docx" target="_blank">Service_Improvement_Officer__Complaints__JD_-_July_2025</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you looking for a role where your insight can directly improve public services and customer outcomes?
Do you have experience handling housing complaints, legal disrepair claims, or Freedom of Information requests?
Do your skills include analytical thinking, excellent communication, and the ability to influence service improvements?
As a detail-oriented professional with a strong understanding of housing services, complaints handling, and regulatory standards, you’ll play a pivotal role in driving service improvements and shaping how we learn from customer feedback.
This is the perfect opportunity for someone who thrives on investigating issues thoroughly, collaborating with internal and external stakeholders, and helping shape a positive complaints culture across the housing service.
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact Sharan Thompson. Service Improvement Manager. 01483 523 197
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Friday 25th July 2025
Interview date: 31st July 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Service Improvement Officer (Complaints)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9095/.Candidate_briefing_note.docx" target="_blank">.Candidate_briefing_note</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9096/Competency_Framework.pdf" target="_blank">Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9097/JD_Accommodation_Procurement_Officer.pdf" target="_blank">JD_Accommodation_Procurement_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




Wokingham Borough Council is committed to preventing and relieving homelessness in our community by securing suitable accommodation for those in need. Our team plays a critical role in ensuring that homeless households have access to safe and secure housing. We are currently seeking an experienced and proactive candidate to join our team as an Accommodation Procurement Officer. This role is essential in helping us expand our network of accommodation providers and support households in transitioning from temporary or insecure housing to more permanent solutions.


The Role
As an Accommodation Procurement Officer, you will work closely with our Homelessness Prevention Officers to secure private rented sector accommodation for households at risk of homelessness.
Please note this is a 12-month fixed-term contract.
Your main responsibilities will include:
<ul>
<li>Establishing a network of new accommodation providers. Engage with existing and prospective landlords and letting agents to expand our pool of available properties.</li>
<li>Conducting thorough property inspections.</li>
<li>Adhering to procurement processes and compliance checks.</li>
<li>Promoting the uptake of our Rent Guarantee Scheme.</li>
<li>Coordinating property viewings.</li>
<li>Managing properties under the Rent Guarantee Scheme, including conducting regular inspections and taking enforcement action when necessary.</li>
<li>Inspecting and procuring properties to meet business requirements.</li>
<li>Conducting regular visits to households.</li>
</ul>
About You
We are looking for an organised and motivated individual with a strong background in housing procurement or property management. The ideal candidate will have:
<ul>
<li>Experience working with landlords and letting agents, with a proven ability to build and maintain positive relationships.</li>
<li>A thorough understanding of property standards and regulations.</li>
<li>Strong organisational skills and excellent communication and negotiation skills.</li>
<li>A proactive approach to problem-solving and the ability to work independently as well as part of a team.</li>
<li>Experience in housing management is highly desirable.</li>
</ul>
The successful candidate must hold a full clean UK driving licence and have their access to their own vehicle, as the role involves regular travel within and outside the Wokingham borough.
Don’t miss out on this exciting opportunity to join an excellent and dynamic team.
Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified.
For an Informal discussion, please email Paul Morgan, Temporary Accommodation and Resettlement Team Lead - <a href="mailto:paul.morgan@wokingham.gov.uk" target="_blank">paul.morgan@wokingham.gov.uk</a>
Closing date of applications: 11.00pm on 27/07/2025
Interview date: 29th, 30th and 31st July 2025
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;&nbsp;&nbsp;
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Accommodation Procurement Officer

<ul></ul>





&nbsp;X2 23 Month contract, Full-time hours – 37 per week.
We are seeking an enthusiastic, empathetic, passionate, organised and team-oriented individual who enjoys a challenge.  Working in the income team is not just about collecting rent but about trying to make a difference to the people’s lives we work with and strengthen communities. We value our staff and the difference that they make to our customers. &nbsp;
Our Housing and Communities Teams are passionate about the people who live in Reading; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a lively and thriving neighbourhood. We have a great track record in building strategic partnerships, successfully bidding for Government funding, major project delivery. &nbsp;
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. 
About the role &nbsp;
This role, although contractually office based, allows for hybrid working with an aim of making it easier to manage workloads and a work/life balance. You will also be out and about on the estates, visiting people in their homes. This is a very varied and rewarding role where no two days are the same. One day you will be visiting residents in their home to discuss affordable payment arrangements and the next carrying out tenancy sign ups.&nbsp;
You will be creative in your approach to support customers and ensure optimal income collection. You'll also carry out a range of tasks including looking at dedicated accounts and really getting to know your tenants, providing expert welfare benefit and income maximisation advice, assisting in preparing applications for court, organising and attending case conferences and court hearings. You will have an eye for detail and will want to do the best by our residents in supporting them to sustain their tenancies. &nbsp;
About you &nbsp;
The following experience is required for this role:&nbsp;
<ul>
<li>
Experience in income management or debt recovery/collection up to court applications (preferably in a social housing environment although this is not essential) or a similar environment&nbsp;
</li>
</ul>
<ul>
<li>
Ability to show an understanding of the recovery process&nbsp;
</li>
</ul>
<ul>
<li>
Ability to understand the challenges of recovery&nbsp;
</li>
</ul>
<ul>
<li>
Excellent customer service skills&nbsp;
</li>
</ul>
<ul>
<li>
A working knowledge of welfare benefits or an ability to learn, understand and give advice on welfare benefits.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
To be a self-starter with a proactive approach and possess the ability to work without close supervision&nbsp;
</li>
</ul>
<ul>
<li>
To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.&nbsp;
</li>
</ul>
<ul>
<li>
Preferable to have a full driving licence&nbsp;
</li>
</ul>
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day.&nbsp; You’ll also be working withing our Team Reading values to ensure you are part of making Reading a successful and vibrant place. &nbsp;
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: &nbsp;
Work Together as one team- work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do&nbsp;
Drive Efficiency- show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential&nbsp;
Be Ambitious- be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way&nbsp;
Make a Difference to Reading- maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed&nbsp;
 Our offer&nbsp;
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.&nbsp; &nbsp; A competitive salary alongside a range of benefits including:&nbsp;
<ul>
<li>
Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave&nbsp;
</li>
</ul>
<ul>
<li>
A wide range of flexible working opportunities&nbsp;
</li>
</ul>
<ul>
<li>
Modern working environment at the Civic Offices in the heart of Reading&nbsp;
</li>
</ul>
<ul>
<li>
<a href="http://www.berkshirepensions.org.uk/" target="_blank">Local Government Pension Scheme</a>(LGPS)&nbsp;
</li>
</ul>
<ul>
<li>
Life Assurance - three times your annual salary (for members of the LGPS)&nbsp;
</li>
</ul>
<ul>
<li>
On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted&nbsp;
</li>
</ul>
<ul>
<li>
Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work&nbsp;
</li>
</ul>
<ul>
<li>
Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax&nbsp;
</li>
</ul>
 For more information on this position please contact Jamie Hill, Housing Income Recovery Manager at <a href="mailto:Jamie.Hill@reading.gov.uk" target="_blank">Jamie.Hill@reading.gov.uk</a>
&nbsp; Closing Date: Sunday 10th August 2025&nbsp;
Interview Date: To be confirmed&nbsp;
Interview Process: Question Based&nbsp;
 Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.&nbsp;

19 Housing Jobs in Bracknell, UK