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<h2>Job introduction</h2><p>Brighton &amp; Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As a Housing Advice Officer, you’ll be at the frontline of the service—providing expert advice, processing housing applications, and helping households navigate their options under the Housing Act 1996 and Homeless Reduction Act 2017.</p><p>For an informal discussion, please contact Karen Gearing, Housing Options Manager on 07795336462</p><h2>About the role</h2><p>You’ll work within our Housing Advice and Triage Team, supporting applicants through face-to-face appointments, telephone helpline, and online applications. This is a fast-paced, high-impact role where your work will make a real difference in people’s lives.</p><p>To thrive in this busy front-line service, you’ll need excellent administration and organisational skills, along with a genuine passion for supporting households at risk of homelessness.</p><p>You’ll be part of a dynamic triage team, acting as the first point of contact for applicants seeking help. We’re looking for someone with:</p><ul><li>&nbsp;Strong communication skills and the ability to engage sensitively with vulnerable individuals</li><li>Customer service experience</li><li>&nbsp;A collaborative mindset and team spirit</li><li>Confidence in managing competing priorities under pressure</li><li>&nbsp;A commitment to delivering a high-quality, person-centred service</li></ul><p>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.</p><p>As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and &nbsp;and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.</p><h2>Additional information</h2><p>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.</p><p>For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a></p><h2>Company information</h2><p><strong>Encouraging a diverse workforce</strong></p><p>Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.</p><p>Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a></p><p>Please note that this post is subject to a Basic Disclosure Criminal Records Check.</p>

Brighton & Hove City Council

Housing Advice Officer

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<h2>Job introduction</h2><p>For an informal discussion, please contact Jake Haslam - Housing Options Team Leader 07795 335688</p><h2>About the role</h2><p>The successful candidate will advise people on a wide range of housing issues and welfare benefits, assess support needs and work in partnership with all relevant agencies to find sustainable housing solutions. Where we are unable to prevent or relieve homelessness you will be required carry out an assessment under the homeless legislation to determine any longer-term housing duty.</p><p>A robust knowledge of the main causes for homelessness and legal and other remedies available is required and you will need to demonstrate an ability to innovate and adapt your approach, to meet the needs of your customers.</p><p>We are looking for exceptional &amp; motivated people who are resilient and adaptable to change. As well as the usual administration of homelessness applications (inquiries, decisions, notifications of duties etc) the post holder will be carrying out early intervention work that may require home visits and work collaboratively across services in the city to get the best possible outcomes for our customers, residents and homeless applicants.<br><br>You do not need to be an expert in homelessness law although you will need to be able to apply housing law in your day to day work. You must have a proven track record in excellent customer service and in obtaining successful outcomes for customers and clients you have worked with.<br><br>Above all you must have an understanding of the current housing situation faced by residents of Brighton &amp; Hove, of the kind of interventions which can prevent homelessness and a real commitment to achieving good results for customers.<br><br>Brighton &amp; Hove is a brilliant place to live and work; our services are nationally recognised and you will be working with experienced colleagues who are directly informing national initiatives through high profile work with the Government. You will need to offer excellent organisational, casework and case-management skills and an ability to positively engage with homeless applicants within the context of a housing market that is difficult to access.</p><p>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.</p><p>As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.</p><h2>Additional information</h2><p>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.</p><p>For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a></p><h2>Company information</h2><p><strong>Encouraging a diverse workforce</strong></p><p>Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.</p><p>Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.</p><p>Please note that this post is subject to a Basic Disclosure Criminal Records Check.</p>

Homelessness Prevention Officer

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<h2>Job introduction</h2><p><strong>Make a Difference in Brighton &amp; Hove</strong></p><p>Join Brighton &amp; Hove City Council as <strong>Tenancy Services Operations Manager</strong>. Lead services that help residents access secure homes, sustain tenancies, and build safe, inclusive neighbourhoods. Drive strategic leadership across rehousing, tenancy sustainment, seniors’ housing, customer services, and ASB prevention—shaping a trauma-informed, resident-centred approach that champions equality and improvement.</p><p>Successful candidate will be able to start on or after 1 April 2026 subject to pre-employment checks being completed</p><p>For an informal discussion, please contact Justine Harris - Head of Tenancy Services <a href="mailto:justine.harris@brighton-hove.gov.uk" target="_blank">justine.harris@brighton-hove.gov.uk</a></p><h2>About the role</h2><p>We’re looking for a senior manager to join our Housing People Services team and help deliver our shared purpose: to enable access to settled homes, sustain tenancies, and create safe, clean, and inclusive neighbourhoods<strong>.</strong>&nbsp;</p><p>Your leadership will contribute to <em>Homes for Everyone</em>, a key priority within Brighton &amp; Hove City Council’s Council Plan to create a Better Brighton &amp; Hove for All.</p><p>As Tenancy Services Operations Manager, you’ll provide strategic leadership for end-to-end tenancy services, including rehousing, tenancy sustainment, seniors’ housing, customer services, and ASB prevention and enforcement. You’ll lead a trauma-informed, resident-centred service &nbsp;that embeds equality, diversity, inclusion, and statutory compliance in everything we deliver.</p><p>The Resident voice shape our services and we are increasingly engaging in new ways for residents to have greater involvement in holding us to &nbsp;account and supporting our continuous improvement journey. &nbsp;</p><p>We’re looking for a professional who shares our passion for the following organisational values:&nbsp;</p><ul><li><strong>Be connected</strong>&nbsp;– build strong relationships with residents, partners, and colleagues.</li><li><strong>Be confident</strong>&nbsp;– lead teams through change and deliver results under pressure.</li><li><strong>Be innovative and creative</strong>&nbsp;– develop practical strategies and drive continuous improvement.</li><li><strong>Be diverse and inclusive</strong>&nbsp;– champion equality and ensure services meet the needs of all communities.</li><li><strong>Be healthy and psychologically safe</strong>&nbsp;– foster a positive, supportive culture for staff and residents.</li></ul><p>If you want to make a real difference to the lives of our tenants, this is your opportunity to lead change. Your work will help create safer, cleaner, and more inclusive neighbourhoods, ensuring residents have a voice in shaping the services they rely on.</p><p><strong>Join us and play a key role in being a great landlord, by working in collaboration to build a city where everyone has a secure home and is part of a thriving community.</strong></p><p>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.</p><p>As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.</p><h2>Additional information</h2><p>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.</p><p>We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.</p><p>For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a></p><h2>Company information</h2><p><strong>Encouraging a diverse workforce</strong></p><p>Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.</p><p>Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a></p>

Tenancy Services Operations Manager

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<h2>Job introduction</h2><p>You’ll work within our Allocations Team, supporting and managing a team of Housing Allocations Officers as they work with applicants that have a recognised housing or medical need to move and manage expectations of those applying to join the register or those that are already registered and bidding.</p><p>To support this team, you’ll need excellent management and organisational skills, along with a genuine passion for supporting households in need of social housing.</p><p>For an informal discussion, please contact Rachel Fitchie, Housing Options Manager by emailing <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a></p><h2>About the role</h2><p>Brighton &amp; Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As our Housing Allocations Team Leader, you will guide and develop a dedicated team of Housing Allocations Officers. You will need to understand that demand for social housing far outweighs the accommodation we have available and have a good understanding of Housing Legislation, Care Act legislation and Brighton &amp; Hove Allocations Policy.</p><p>We’re looking for someone to:</p><ul><li>&nbsp;Lead and manage the Housing &nbsp;Allocations team on a day-to-day basis</li><li>&nbsp;Monitor workloads, set team objectives and uphold service standards</li><li>Coach, mentor and support officers to build their skills and resilience</li><li>Collaborate with teams within the service and external registered providers to make best use of social housing stock within the City.</li></ul><p>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.</p><p>As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.</p><h2>Additional information</h2><p>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.</p><p>We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.</p><p>For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a></p><h2>Company information</h2><p><strong>Encouraging a diverse workforce</strong></p><p>Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.</p><p>Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a></p><p>Please note that this post is subject to a Basic Disclosure Criminal Records Check.</p>

Housing Allocations Team Leader

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<h2>Job introduction</h2><p>Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated <strong>Housing Allocations Officer</strong> to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.</p><p>For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> .</p><h2>About the role</h2><p>As a Housing Allocations Officer, you’ll play critical &nbsp;role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.</p><p>We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.</p><p>If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.</p><p>If successful we can offer the following benefits.:</p><ul><li>a competitive salary</li><li>training and qualifications</li><li>career progression with the opportunity to become involved in bespoke projects</li><li>flexible working</li><li>a generous annual leave allowance with the opportunity to buy extra days</li><li>staff discounts</li><li>admittance into the Local Government Pension Scheme</li></ul><p>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.</p><p>As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance?_ga=2.257213315.926528827.1748424565-753423656.1600158337" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.</p><h2>Additional information</h2><p>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.</p><p>For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a></p><h2>Company information</h2><p><strong>Encouraging a diverse workforce</strong></p><p>Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.</p><p>Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a></p><p>Please note that this post is subject to a Basic Disclosure Criminal Records Check.</p>

5 Housing Jobs in Brighton, Brighton and Hove, UK