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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0251/Tenant_Engagement_Officer_2025.pdf" target="_blank">Tenant_Engagement_Officer_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0252/Tenant_Engagement_Officer_PS__August_2025_.pdf" target="_blank">Tenant_Engagement_Officer_PS__August_2025_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




<h1>Tenant Engagement Officer</h1>




Permanent Contract
37 hours a week
£32,597- £35,412 per annum
Plus essential car user allowance
Work location Buxton but will be expected to travel
The White Paper for Social Housing places a strong emphasis on engaging with tenants and residents to deliver services that meet local need.
We are looking for a positive and enthusiastic individual to lead on reviewing and embedding a new Tenant Engagement Strategy to ensure tenants voices are heard and their views are at the heart of decision making. to
Reporting directly to the Head of Housing, your objectives will be:-
<ul>
<li>To develop and embed our Tenant Engagement Strategy, implementing a range of methods for engagement and influence that are multi-channel, accessible and effective in reaching a wide tenant-base with varying levels of digital skills and contact preferences.</li>
<li>
Develop and Deliver Engagement Activities: Plan and implement a range of engagement initiatives, including surveys, focus groups, and community events, to gather tenant feedback and promote involvement.</li>
<li>To lead on the recruitment of tenants to the Tenant Engagement Group to support the delivery of the Tenant Engagement Strategy.</li>
<li>
Facilitate Tenant Engagement Group Meetings: Organise, lead, and support regular meetings with the Tenant Engagement Group, ensuring inclusive participation and follow-through on agreed actions.</li>
<li>To ensure the Councils' regulatory obligations under the White Paper for Social Housing are met and to ensure compliance with current and future legislative changes.</li>
<li>To be a Champion for Tenant Engagement across all service areas.</li>
</ul>
A knowledge of housing related issues is essential for this role. To succeed in this role you will need an outgoing personality, ability to work on your own initiative and to positively engage with tenants and stakeholders.
The post is subject to Agile working.
For an informal discussion about this position please contact Maggie Nelson at&nbsp;<a href="mailto:maggie.nelson@highpeak.gov.uk" target="_blank">maggie.nelson@highpeak.gov.uk</a>

Tenant Engagement Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2737/Rents_Officer_Person_Spec_July_2025.pdf" target="_blank">Rents_Officer_Person_Spec_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2738/Rents_Officer_JD_July_2025.pdf" target="_blank">Rents_Officer_JD_July_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



The Strategic Alliance between High Peak Borough Council and Staffordshire Moorlands District Council has been in place for more than a decade – the Councils share a workforce delivering services to two distinct areas with their own corporate plans and priorities. The sheer variety of work is a factor that’s often mentioned as a big plus by our staff in terms of professional development. While we’ve achieved a lot there’s still much to do so it’s the perfect time to be joining us.

Rents Officer
SALARY - £30,024 - £32,061 (Pro rata)
Essential car user
Permanent Contract
Hours 18.5 per week
Work Location: Buxton/ Leek/ Hybrid Working

The role of Rents Officer forms part of a wider Rents Team which delivers an effective rent collection and recovery service across the High Peak in accordance with legislation, the Council’s policies and procedures, and performance targets.&nbsp; The role involves managing the rent collection of current and former tenancies, within a geographical patch of properties,
The successful candidate will have a housing background and previous rent recovery experience ideally within a local authority setting. &nbsp;They will be able to prioritise own workload, identify and escalate cases for action, and proactively negotiate repayment plans with tenants in arrears.&nbsp; They will handle rent account queries, carry out office interviews and home visits to tenanted properties to chase payment and prevent arrears, serve Notice Seeking Possessions, represent the Alliance at court hearings, and carry out evictions. They will ensure customers receive appropriate advice and guidance regarding benefits and welfare entitlements to maximise their potential income, making appropriate referrals where identified.
For an informal discussion regarding this job please contact: Rachel Newsam, Rents Team Leader at email: <a href="mailto:rachel.newsam@highpeak.gov.uk" target="_blank">rachel.newsam@highpeak.gov.uk</a>
Closing date: Midday, 10th November 2025

2 Housing Jobs in Buxton SK17, UK