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We are looking for someone who has experience in the field of private sector housing, in particular experience relating to empty and derelict homes and the Housing Act 2004 to join our dedicated Safety and Wellbeing team to help transform empty homes into safe, liveable properties.In this role, you&amp;©ll work with landlords, agents, and homeowners to enforce housing standards, support grant delivery, and reduce the negative impact of derelict or vacant housing. You will be responsible for leading on bringing empty homes back into use, inspect properties under housing legislation, and assist with energy efficiency initiatives, along with:Investigating complaints about housing conditions, unlicensed HMOs, and tenant harassment or illegal eviction.Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) and assess eligibility for loans and grants.Enforcing housing legislation and preparing statutory notices, prosecution files, and evidence for court or tribunal proceedings.Leading on identifying, surveying and assessing long-term empty homes and developing strategies to bring them back into use.Collaborating with property owners, managing agents, developers and partner organisations to secure funding and facilitate reoccupation or redevelopment.Overseeing enforcement actions including Empty Dwelling Management Orders, enforced sales, and derelict property remediation.Supporting energy efficiency projects and initiatives promoting warm, low-carbon homes.This is a dynamic opportunity for someone with strong knowledge of housing law, enforcement experience, and a passion for improving the lives of residents and the quality of housing across the district. It is essential that you have a strong understanding of housing legislation, guidance, and policies, along with:Solid IT skills and working knowledge of information and financial systemsAbility to obtain and analyse evidence, prepare accurate reports, and make sound decisionsExcellent communication, negotiation and interpersonal skillsThere is a requirement of this role for you to work outside normal office hours (including evenings/weekends), have a full driving licence and be physically able to carry out property inspections, including challenging or older properties and external sitesFor an informal discussion about the role please contact Natalie Pearce on 01233 330304 or Gary Clarke on 01233 330624Click to view a <a href="https://www.ashford.gov.uk/media/mm4pmcvr/7103a-private-sector-housing-officer-empty-homes-june-2025.doc" target="_blank">Job Description</a>When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Ashford Borough Council

Private Sector Housing Officer - Empty Homes

We are looking for an officer who is passionate about community wellbeing, tenant engagement, and delivering exceptional housing services.In this role you will be responsible for managing a designated patch and delivering a broad range of services$ûfrom income management and rent arrears recovery to tackling anti-social behaviour and promoting community cohesion. You will be at the heart of our neighbourhoods, building strong relationships with tenants, residents, and partner agencies while ensuring tenancies are effectively managed.You will be managing rent accounts and helping tenants sustain their tenancies along with:Identifying and addressing anti-social behaviour, liaising with the Police, social services, and other partners.Conducting estate inspections, welfare visits, and property checks to uphold housing standards.Taking enforcement action where necessary, including preparing legal notices and attending court.Encouraging tenant participation and community engagement to build inclusive, resilient neighbourhoods.Supporting void management, letting processes, and coordinating with lettings and repairs teams.To be competent in this role it is essential tha you have a solid understanding of housing legislation, anti-social behaviour policy, and community support networks, as well as:Proven experience in housing or tenancy management, income recovery, or neighbourhood services.Having strong communication and relationship-building skills with a proactive, problem-solving mindset.Having the ability to work independently, prioritising effectively, and handling sensitive issues with diplomacy.For an informal discussion about the role please contact Oliver Samways, Income and Arrears Manager, on 01233 330375Click to view a <a href="https://www.ashford.gov.uk/media/qyyirvc4/7104a-neighbourhood-housing-officer-june-2025.doc" target="_blank">Job Description</a>To apply - If you are an employee of Ashford Borough Council and wish to apply then please log into iTrent self service via the link in the self-service section of the smarthub Click on current vacancies on the home pageWhen applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Neighbourhood Housing Officer

If you are looking to develop your skills or start your career in the housing sector and are customer focussed then this role is for you!We are looking for an individual who likes dealing with a wide variety of people to strengthen the administrative side of our repairs and maintenance team. You will play a pivotal role in supporting the team by handling routine administrative tasks and providing excellent customer service.Our Repairs and maintenance team provide refurbishment and improvements to the councils housing stock in the borough.We will support you in developing your skills so that you can take ownership and responsibility in processing invoices and performing clerical duties such as filing, data entry, and managing correspondence related to repair and maintenance activities.With an understanding for the importance of delivering quality services and, working as part of a team, you will excel in this role if you have had previous administrative experience within a customer service-based environment and that you have worked in a finance related role, along with having:Good understanding of clerical and administrative functions.Familiarisation with GDPR regulations.Digitally adept and able to embrace new technology.Excellent and organisational skills.Processing of contractor variation orders and contractor invoicesFor an informal discussion about this role please call Debbie Phillips on 01233 330596.Click to view a <a href="https://www.ashford.gov.uk/media/000pdaqz/6985b-repairs-assistant-june-2025.doc" target="_blank">Job Description </a>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>We Offer - Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

3 Housing Jobs in Canterbury, UK