{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1739356263542,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"14432a4c-ec34-4a2a-a1b9-fd581fe8c200","title":"Care Support Worker","employer":"Peabody","department":"","location":"Grays","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>What we're looking for:</strong><ul> <li>Do you have experience of working within Care & Support?<br> </li> <li>Do you have experience of working with vulnerable adults?<br> </li> <li>Do you currently hold a UK Driving Licence?</li>\n</ul>If so, this role is perfect for you!<br><br>Here at Peabody, we have an opportunity for a Care Support Worker on a Permanent basis in the <strong>Chafford Hundred </strong>area. <br><br><strong>A bit about the role:</strong><br><br>As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights. Some of the key results for the role include:<ul> <li>Play an active and key role in achieving the your teams objectives.<br> </li> <li>Represent the interests of your team with stakeholders that you meet during the course of your work.<br> </li> <li>Be professional and promote positive joint working between relatives, other departments and partners.<br> </li> <li>Play your part in ensuring that we deliver a quality service where risk is well managed.<br> </li> <li>Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.</li>\n</ul>This role will require a Enhanced DBS check, a UK driver's licence and access to a vehicle. <br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>25 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an enhanced DBS check. A Full UK driving licence and access to a car is required. <br><br><strong>Are you ready to apply? <br><br>Interviews for this role will take place during the week commencing 27th January 2025. </strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<br><br>To be considered for the position of Care Support Worker, please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role.","shortDescription":"","salaryDescription":"Circa £23,400","publishDate":"2025-02-11T05:26:16.000Z","expirationDate":"2025-02-24T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/13865792-8a74-48da-ac1c-872eb9878cf7.png","score":1,"featured":false,"enhanced":false},{"id":"e4d97a87-f04a-4fce-9f86-94bfff1c26d6","title":"Housing Assistant (Income)","employer":"Medway Council","department":"","location":"Hybrid – Works part from Gun Wharf and part from home’","locationType":2,"description":"<p>We are currently recruiting for a Housing Assistant (Income) to generally assist with and support the smooth running of the HRA Income and Tenancy Services Team.</p>\n<p>You will manage garage accounts, sub accounts, and recovery of former tenant arrears (using all available resources to trace former tenants in the pursuit of housing debt to the council and make use of debt recovery agencies as appropriate).</p>\n<p>Responsible for the preparation of debt write-off reports in accordance with council policy and to receive and respond to telephone and email enquiries relating to Income Team ensuring notes are recorded on system accurately.</p>\n<p>To assist with updating records in housing management and electronic document systems, complying with GDPR.</p>\n<p>You will be required to liaise with internal and external organisation and also support with complaints investigation and response and to provide general administrative duties to the team.</p>\n<p>To assist with bulk communications with customers including mail-outs, bulk email and bulk text message campaigns. </p>\n<p>Carry out any other duties as are within the scope and grading of the post as requested by the line manager</p>\n<p><strong>In return we offer you: </strong></p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Car Benefit Scheme from Tusker</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href=\"https://www.childcarechoices.gov.uk/\">https://www.childcarechoices.gov.uk/</a>\n</li>\n</ul>\n<p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency.  Our declaration fits into our <a href=\"https://www.medway.gov.uk/info/200387/council_plan\">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. </p>\n<p><strong>Our organisation: </strong></p>\n<p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p>\n<p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p>\n<p>We provide all local Government services for a quarter of a million people, looking after <a href=\"http://www.medway.gov.uk/schoolsandeducation.aspx\">education</a>, <a href=\"http://www.medway.gov.uk/binsrubbishandrecycling.aspx\">environment</a>, <a href=\"http://www.medway.gov.uk/carehealthandsupport.aspx\">social care</a>, <a href=\"http://www.medway.gov.uk/housing.aspx\">housing</a>, <a href=\"http://www.medway.gov.uk/planningandbuilding.aspx\">planning</a>, <a href=\"http://www.medway.gov.uk/businessandinvestment.aspx\">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p>\n<p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p>\n<p><em>If you would like to have an informal discussion with the recruiting manager, please call Soji Adenowo on 01634 333515</em></p>\n<p><strong>Important Information- </strong></p>\n<p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile</strong></p>\n<h4>Equal Opportunities Commitment Statement</h4>\n<p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.</p>\n<p><strong>For further information please refer to the Medway information pack available as a download or to view online. </strong></p>\n<p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p>\n<p>Please visit <a href=\"http://www.mindfulemployer.net/\">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p>\n<p><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>","shortDescription":"","salaryDescription":"£22,597 - £24,000 per annum / pro rata","publishDate":"2025-02-05T13:00:00.000Z","expirationDate":"2025-02-19T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bae524dc-0405-4727-a02c-36d8aa96c073.jpg","score":1,"featured":false,"enhanced":false},{"id":"92dbedd9-0234-46df-a93e-de8819a6918e","title":"Tenancy Management Officer","employer":"Medway Council","department":"","location":"Hybrid - Works part from Gun Wharf and part from home","locationType":2,"description":"<p>Medway Council Landlord Services owns and manages around 3200 homes in the Medway area.  We aim to provide excellent services to tenants.</p>\n<p>We are a high performing customer focussed service.  Our performance is excellent when compared with other similar housing organisations.</p>\n<p>We are looking for an experienced, dynamic, and highly motivated Tenancy Management professional to join our Tenancy Team and help us continue to provide excellent services to our customers.  Main duties include:</p>\n<ul>\n<li>To deal with complex cases where the tenancy may be at risk. This may include self-neglect cases or hoarded properties, to attend professional’s meetings and to work closely with the Tenancy Management Sustainment Officer.</li>\n<li>To carry out Lettings and Sign-ups on Medway Council properties and garages.</li>\n<li>Dealing with a wide range of tenancy management functions such as mutual exchange requests, succession and change of tenancy requests.</li>\n<li>Consulting with and working closely with our customers to ensure their views are considered around the management of their homes.</li>\n<li>Carrying out tenancy visits that includes introductory tenancy visits and tenancy audits.</li>\n<li>Carry out estate inspections and ensure that our estates and blocks look as good as possible through regular inspections and good liaison with our cleaning and grounds maintenance contractors.</li>\n<li>Ensure that Medway Council are compliant in gas servicing and representing the Council in Court for no access properties as and when required.</li>\n<li>To attend surgeries on a regular basis and to represent the Tenancy Team at Community events.</li>\n<li>Work closely with the Tenancy Management Anti-Social Behaviour Officer where there is a cross over of anti-social behaviour and other tenancy breaches.</li>\n<li>To cover the Housing Duty Phone line on a rota basis.</li>\n</ul>\n<p>You must be able to demonstrate:</p>\n<ul>\n<li>Experience of working in a social housing management environment, ideally within a local authority environment.</li>\n<li>Excellent customer service skills.</li>\n<li>A working knowledge of tenancy management law and good practise.</li>\n<li>A commitment to teamwork, and to providing excellent customer services.</li>\n<li>A current driving license and daily access to a vehicle.</li>\n<li>A standard DBS check required.</li>\n<li>Able to prioritise and manage your own workload and meet competing deadlines.</li>\n</ul>\n<p><strong>In return we offer you: </strong></p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Car Benefit Scheme from Tusker</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href=\"https://www.childcarechoices.gov.uk/\">https://www.childcarechoices.gov.uk/</a>\n</li>\n</ul>\n<p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency.  Our declaration fits into our <a href=\"https://www.medway.gov.uk/info/200387/council_plan\">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. </p>\n<p><strong>Our organisation: </strong></p>\n<p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p>\n<p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p>\n<p>We provide all local Government services for a quarter of a million people, looking after <a href=\"http://www.medway.gov.uk/schoolsandeducation.aspx\">education</a>, <a href=\"http://www.medway.gov.uk/binsrubbishandrecycling.aspx\">environment</a>, <a href=\"http://www.medway.gov.uk/carehealthandsupport.aspx\">social care</a>, <a href=\"http://www.medway.gov.uk/housing.aspx\">housing</a>, <a href=\"http://www.medway.gov.uk/planningandbuilding.aspx\">planning</a>, <a href=\"http://www.medway.gov.uk/businessandinvestment.aspx\">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p>\n<p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p>\n<p>If you would like an informal discussion on this role, please contact Chris Rourke (Tenancy Manager) on 01634 333344.</p>\n<p>Interviews are due to take place on the 7 March 2025.</p>\n<p><strong>Important Information- </strong></p>\n<p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile</strong></p>\n<h4>Equal Opportunities Commitment Statement</h4>\n<p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.</p>\n<p><strong>For further information please refer to the Medway information pack available as a download or to view online. </strong></p>\n<p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p>\n<p>Please visit <a href=\"http://www.mindfulemployer.net/\">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p>\n<p><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>","shortDescription":"","salaryDescription":"£29,793 - £35,410 per annum / pro rata","publishDate":"2025-02-04T09:06:00.000Z","expirationDate":"2025-02-14T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b65b3f33-d615-4200-b5c1-09dad86792fa.jpg","score":1,"featured":false,"enhanced":false},{"id":"e4898669-3fb8-447b-907e-73d73a6031d2","title":"Senior Planning Officer - 2 year FTC","employer":"Tonbridge & Malling Borough Council","department":"","location":"Opportunity for flexible/hybrid working, Kings Hill, West Malling","locationType":3,"description":"<p><strong>Please note, the successful applicant will receive a 2.9% increase on their salary wef 01/04/25 in line with our annual pay award.</strong></p>\n<p><strong>Tonbridge and Malling Borough Council is going through change and this is an exciting time to join the planning team. Our track record in planning and development has delivered a progressive approach to growth and economic investment, balanced with preserving the heritage and natural quality of the Borough. We are currently experiencing significant interest in investment across the Borough which is resulting in a range of planning applications for new housing, commercial and employment development.</strong></p>\n<p><strong>The Role:</strong> </p>\n<p>As a Senior Planning Officer you will have the opportunity to become involved in varied and challenging casework focusing on larger housing and commercial applications, as well as providing support and advice to both colleagues in other departments and Elected Members to deliver the Council’s priorities. You will also be required to provide excellent pre-application advice to applicants, developers and architects.</p>\n<p>Ideally you will have experience of not only managing a casework of challenging planning applications, but have also been involved in negotiating s106 agreements and presenting at Committees.  Experience of hearings and public inquiry appeal work is also preferable.</p>\n<p>The Council receives a broad variety of proposals across the Borough, with wide ranging opportunities for development, along with many high-level constraints providing interesting challenges for decision making.</p>\n<p>Working for Tonbridge and Malling Council you’ll have easy access from London by train and have all that Kent can offer set in stunning countryside. You’ll also have the opportunity to develop your skills and experience within an organisation that prides itself on supporting its staff. We encourage staff to undertake vocational and technical training. In addition to learning & development, we also offer many flexible working opportunities, including job share, flexi time, compressed hours and of course hybrid.</p>\n<p><strong>What we are looking for:</strong></p>\n<p>You should possess enthusiasm, be well motivated and have excellent communication skills. You should possess a relevant degree and an RTPI accredited Post Graduate Degree in Planning. Eligibility for membership of the Royal Town Planning Institute (RTPI) would also be desirable.</p>\n<p>You must be able to demonstrate a high level of experience as a Planner working within a busy Development Management environment, have a high degree of autonomy, independently managing your own workload whilst positively engaging with the wider team and Borough Councillors.</p>\n<p>Experience of acting as a witness at public inquiry would also be desirable.</p>\n<p> </p>","shortDescription":"","salaryDescription":"£45,587 - £50,480 (inclusive of a £5,000 market supplement payment) plus an essential car user allowance up to £1,239 per annum.","publishDate":"2025-01-29T14:06:00.000Z","expirationDate":"2025-02-23T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ad7d50e8-08d2-4f52-b461-947089211d58.png","score":1,"featured":false,"enhanced":false},{"id":"197469ed-4b1b-4ac9-af92-b21620e39254","title":"Senior Planning Officer","employer":"Tonbridge & Malling Borough Council","department":"","location":"Opportunity for flexible/hybrid working, Kings Hill, West Malling","locationType":3,"description":"<p><strong>Please note, the successful applicant will receive a 2.9% increase on their salary wef 01/04/25 in line with our annual pay award.</strong></p>\n<p><strong>Tonbridge and Malling Borough Council is going through change and this is an exciting time to join the planning team. Our track record in planning and development has delivered a progressive approach to growth and economic investment, balanced with preserving the heritage and natural quality of the Borough. We are currently experiencing significant interest in investment across the Borough which is resulting in a range of planning applications for new housing, commercial and employment development.</strong></p>\n<p><strong>The Role:</strong> </p>\n<p>As a Senior Planning Officer you will have the opportunity to become involved in varied and challenging casework focusing on larger housing and commercial applications, as well as providing support and advice to both colleagues in other departments and Elected Members to deliver the Council’s priorities. You will also be required to provide excellent pre-application advice to applicants, developers and architects.</p>\n<p>Ideally you will have experience of not only managing a casework of challenging planning applications, but have also been involved in negotiating s106 agreements and presenting at Committees.  Experience of hearings and public inquiry appeal work is also preferable.</p>\n<p>The Council receives a broad variety of proposals across the Borough, with wide ranging opportunities for development, along with many high-level constraints providing interesting challenges for decision making.</p>\n<p>Working for Tonbridge and Malling Council you’ll have easy access from London by train and have all that Kent can offer set in stunning countryside. You’ll also have the opportunity to develop your skills and experience within an organisation that prides itself on supporting its staff. We encourage staff to undertake vocational and technical training. In addition to learning & development, we also offer many flexible working opportunities, including job share, flexi time, compressed hours and of course hybrid.</p>\n<p><strong>What we are looking for:</strong></p>\n<p>You should possess enthusiasm, be well motivated and have excellent communication skills. You should possess a relevant degree and an RTPI accredited Post Graduate Degree in Planning. Eligibility for membership of the Royal Town Planning Institute (RTPI) would also be desirable.</p>\n<p>You must be able to demonstrate a high level of experience as a Planner working within a busy Development Management environment, have a high degree of autonomy, independently managing your own workload whilst positively engaging with the wider team and Borough Councillors.</p>\n<p>Experience of acting as a witness at public inquiry would also be desirable.</p>\n<p>Please note, we are considering any hours up to 29 for this vacancy. Please state in your application form your preferred hours. </p>\n<p> </p>","shortDescription":"","salaryDescription":"£45,587 - £50,480 (inclusive of a £5,000 market supplement payment) plus a £3,000 (pro-rata) Golden Hello Payment and an essential car user allowance up to £1,239 per annum","publishDate":"2025-01-29T14:06:00.000Z","expirationDate":"2025-02-23T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c03eb1ba-fea3-4ae2-b881-ee976ed58895.png","score":1,"featured":false,"enhanced":false},{"id":"0f3b97e3-3d88-4bdc-afef-261c733d4a37","title":"Building Control Surveyor / Registered Building Inspector","employer":"Tonbridge & Malling Borough Council","department":"","location":"Kings Hill, Tonbridge & Malling - Borough Wide","locationType":2,"description":"<p><strong>We are looking for a newly qualified or experienced Registered Building Inspector to join the Council’s Building Control Team.</strong></p>\n<p>You have the opportunity to join an effective and pro-active team of friendly but dedicated professionals to ensure the continuation of an excellent Building Control Service</p>\n<p>Tonbridge & Malling comprises of a mix of residential and commercial developments within an area of some 93 square miles with a population of approximately 134,000.</p>\n<p><strong>About You</strong></p>\n<p>We are seeking a well motivated and enthusiastic Building Control Surveyor / Registered Building Inspector to manage an area within the Borough and assist the team as a whole to maintain its current outstandingly high level of service. As this is a career graded position, we will consider and support any applicants who are progressing through the BSR registration process. Duties are to include, carrying out plan assessments for compliance with the Building Regulations, undertaking consultation with statutory bodies, issuing of decisions within statutory timescales, undertaking site inspections, completing suitable site inspection notes, assessing demolitions and dangerous structures as well as providing periodic out of hours cover on a rota basis.</p>\n<p>Applicants should have good communication skills as well as a high level of literacy and numeracy together with appropriate IT skills.  There is also a requirement for applicants to be committed to delivering a quality customer focused service in what is competitive environment. It is important that applicants have the ability to make clear and accurate decisions at short notice and under pressure.</p>\n<p>Applicants will ideally be a member of the CABE, RICS or CIOB. A current full UK driving licence and daily access to a car for business purposes are required, for which expenses and a car allowance will be paid.</p>\n<p><strong>Additional Benefits</strong></p>\n<p>We provide our inspectors a laptop, i-pad and mobile i-phone for the role. We offer a generous leave entitlement of up to 27 days (grade dependant) rising by a further 5 days after 5 years’ service, plus paid Bank Holidays, a generous local government pension scheme, free parking within the borough and payment of a professional membership fee as well as RBI registration payment.</p>\n<p><strong>For further information on this role please contact Richard Alfieri on 01732 876239. (Direct candidates only, strictly no agencies please)</strong></p>\n<p><strong>(direct candidates only, strictly no agencies)</strong></p>","shortDescription":"","salaryDescription":"up to £45,480 (dependant on relevant experience, qualification and BSR registration). Essential user car allowance up to £1,239 per annum as well as mileage. Additional allowance paid for on call out of hours duty.","publishDate":"2025-01-23T10:18:00.000Z","expirationDate":"2025-02-16T23:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/bfe8f3cd-4130-49b7-bbae-91e0ebb34ba8.png","score":1,"featured":false,"enhanced":false},{"id":"2b36ee11-1f22-4c6b-88d3-b2239040a0c7","title":"Customer Relations Officer","employer":"Medway Council","department":"","location":"Hybrid – Works part in the office (Gun Wharf) and part from home","locationType":2,"description":"<p><strong>This opportunity is currently being offered on a fixed term contract basis of 11 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed.  If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application).<br><br></strong>We are currently recruiting for a Housing Customer Relations Officer; this is a fixed term post until January 2026.<br><br>We are seeking a motivated and enthusiastic person to take a lead role to investigate and draft responses to complaints, member enquires, Freedom of Information requests and Ombudsman enquiries received by Housing Services.<br><br>You will also ensure customer satisfaction surveys are regularly undertaken in terms of Housing Services Complaints Management. Produce monthly analysis reports of complaints received within the service.<br><br>You will take a lead role for administration of any complaints referred to the Landlord Services Designated Persons Panel, including preparation of reports and papers for board meetings.<br><br>For full details of the post, please see the attached job description.<br><br><strong>In return we offer you: </strong></p>\n<ul>\n<li>Generous annual leave entitlement</li>\n<li>Generous local government pension scheme package</li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Travel plan discounts</li>\n<li>Car Benefit Scheme from Tusker</li>\n<li>Access to CAREFIRST advice & counselling service</li>\n<li>Employee discount scheme for national and local retailers</li>\n<li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href=\"https://www.childcarechoices.gov.uk/\">https://www.childcarechoices.gov.uk/</a>\n</li>\n</ul>\n<p>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency.  Our declaration fits into our <a href=\"https://www.medway.gov.uk/info/200387/council_plan\">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change.<br><br><strong>Our organisation: <br><br></strong>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.<br><br>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.<br><br>We provide all local Government services for a quarter of a million people, looking after <a href=\"http://www.medway.gov.uk/schoolsandeducation.aspx\">education</a>, <a href=\"http://www.medway.gov.uk/binsrubbishandrecycling.aspx\">environment</a>, <a href=\"http://www.medway.gov.uk/carehealthandsupport.aspx\">social care</a>, <a href=\"http://www.medway.gov.uk/housing.aspx\">housing</a>, <a href=\"http://www.medway.gov.uk/planningandbuilding.aspx\">planning</a>, <a href=\"http://www.medway.gov.uk/businessandinvestment.aspx\">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.<br><br>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<br><br><em>If you would like to have an informal discussion with the recruiting manager, please e-mail Francesca Roma on francesca.roma@medway.gov.uk<br><br></em><strong>Important Information- <br><br></strong><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile<br><br>Equal Opportunities Commitment Statement</strong><br><br>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.<br><br><strong>For further information please refer to the Medway information pack available as a download or to view online.<br><br></strong>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.<br><br>Please visit <a href=\"http://www.mindfulemployer.net/\">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.<br><br><em>We reserve the right to close this vacancy at any time prior to the closing date.</em></p>","shortDescription":"","salaryDescription":"Range 3 - £24,525 per annum / pro rata","publishDate":"2025-01-22T16:31:00.000Z","expirationDate":"2025-02-13T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ba7d530-a001-4c41-ab38-bdc148ae5cfc.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":7,"page":1,"pageSize":20,"facets":{"ContractType":{"1":5,"2":2},"JobTypes":{"building control":3,"customer service":1,"engineering":1,"health and safety":1,"housing":7,"management":1,"planning":3,"project management":2,"social care":1},"WorkingPatterns":{"1":5,"2":2},"EmployerType":{"local government":6,"social housing":1},"PublishDate":{"1":0,"2":1,"3":2,"4":5,"5":7},"LocationType":{"2":4,"3":3}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.406166,"lng":0.4928232},{"lat":51.324875,"lng":0.4928232},{"lat":51.324875,"lng":0.55947},{"lat":51.406166,"lng":0.55947},{"lat":51.406166,"lng":0.4928232}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1739356263586,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"chatham",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"chatham\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1739356263545,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Care Support Worker

Peabody

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Circa £23,400

Grays (On-Site)

Posted 1 day ago

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