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Housing Estates Services Support Officer (RP0017) Fixed Term Contract to December 2026 Starting salary £27,544 with progression to £29,383 through annual increments subject to satisfactory service 37 hours per week (hybrid working) We have an exciting opportunity for a Housing Estate Services Support Officer to join our team. At Welwyn and Hatfield Borough Council we work hard to improve the lives and wellbeing of our tenants and leaseholders through a sense of community where people feel safe in their neighbourhoods and which they can enjoy and take pride in. The focus of this role will be the management of administration tasks, taking customer calls and writing letters and emails within the office. You will be assisting the Housing Estates Services Manager and Neighbourhood team with onsite inspections and contract management across Welwyn and Hatfield. You will be a motivated individual, customer focused and proactive. You will provide a high-quality administration service to support the delivery of the neighbourhood and estate management functions across the borough. We are looking for someone who understands what great customer service involves and a commitment to delivering outstanding results. You will be able to work collaboratively and build successful working relationships with key stakeholders, partners and customers. We are looking for someone with experience of working in the housing sector, helpdesk environment or a similar customer facing role with strong customer care skills. You will have delivered a high standard of customer service and demonstrated initiative and problem-solving skills. Prioritise workload to meet deadlines but flexible enough to meet the needs of the business is essential. You will have good IT skills and have experience of raising and processing orders. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. A full UK driving licence and have access to a vehicle. You will be required to attend the office four days a week, with one day working at home, depending on service needs. Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> If you are passionate about helping people and enjoy working in a fast-paced environment alongside a great team – we want to hear from you. We do not offer sponsorship for employment in the UK. Applications close on 23 November 2025 Remote assessments will be held on 27 November 2025 Face to face interviews will be held on 2 December 2025 Keywords: Welwyn Hatfield Borough Council, local government, housing, administration, tenants, leaseholders, stakeholders, neighbourhoods, estates

Welwyn Hatfield Borough Council

Housing Estates Support Officer (RP0017)

<h2>About the job</h2>Salary: £33,143 – £36,363 a year Hours per week: 37 Contract type: Permanent&nbsp;Are you passionate about supporting some of the most vulnerable members of our community? Do you have the drive and resilience to work in a fast-paced environment where you can make a meaningful difference every day? If so, we want to hear from you.We’re looking for a highly motivated Allocations &amp; Lettings Officer to join our Temporary Accommodation Team within Luton Council’s Housing Needs Service. This is a key front-line role responsible for ensuring the effective allocation of interim and S193 temporary accommodation to individuals and families facing homelessness.As an Allocations &amp; Lettings Officer, your main responsibilities will include:<ul><li>Managing the placement of homeless households into interim and temporary accommodation.</li><li>Nominating households to suitable S193 accommodation in line with legislation and council policies.</li><li>Developing and maintaining positive working relationships with accommodation providers and landlords.</li><li>Acting proactively to ensure appropriate move-on solutions are identified and facilitated in a timely manner.</li><li>Communicating effectively with service users, providers, and partners to deliver high-quality housing outcomes.</li></ul>This is a vital role in ensuring the smooth flow of households through temporary accommodation and ultimately supporting clients into settled housing.Please note this role does not attract sponsorship.<h2>About you</h2>We're looking for someone who is:<ul><li>Experienced in a busy, front-line housing or homelessness service, ideally working with vulnerable individuals and families with complex needs.</li><li>Skilled in managing multiple priorities, meeting deadlines under pressure, and working with minimal supervision.</li><li>An excellent communicator, with proven ability to advise, influence, and negotiate with a range of stakeholders, including clients, landlords, and other agencies.</li><li>Confident with IT systems, including Word, Excel, databases, and e-communications.</li><li>Knowledgeable about relevant legislation, including:</li><ul><li>The Homelessness Reduction Act 2017</li><li>The Housing Act 1996</li><li>The Suitability Order 2012</li><li>The Equality Act 2010</li><li>Housing Benefit regulations and landlord &amp; tenant law</li></ul></ul>Requirements<ul><li>Level 3 qualification in Housing (or equivalent), or substantial experience in a similar housing environment.</li><li>Ability to work as part of a multi-disciplinary team with a flexible and proactive approach.</li><li>Understanding of how local authorities discharge housing duties through social housing or private rented sector offers.</li><li>Knowledge of the Public Sector Equality Duty and its application in housing services.</li><li>Willingness to attend site visits and occasional out-of-hours working.</li></ul>Why Luton Council?At Luton Council, we’re committed to providing excellent services and making a real difference in the community. You’ll be part of a supportive, driven, and collaborative team that is passionate about improving lives through housing support.We offer:<ul><li>Comprehensive training and development</li><li>Flexible working options</li><li>Access to a generous pension scheme</li><li>Opportunities to make a real impact</li></ul>If you’re ready to take the next step in your housing career and help deliver life-changing outcomes for Luton’s residents, we encourage you to apply today.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1646774&amp;ptId=12009" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1653200&amp;ptId=12009" target="_blank">download: TA Temp Accom Allocations Lettings Officer JD&amp;PS.pdf</a></li></ul>





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Luton Borough Council

Allocations & Lettings Officer (Temporary Accommodation)

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Neighbourhood Team Leader Fixed term contract until 31 March 2026 18.5 hours per week (hybrid working) Starting salary £45,647 pro rata with progression to £48,879 pro rata through annual increments subject to satisfactory service Are you a passionate housing professional who wants to make a real difference to our tenant’s lives? We are looking for an exceptional TeamLeaderto join our Neighbourhoods team.This exciting role involves overseeing the delivery of tenancy services.This includes managing operational aspects of neighbourhood and estate management to enhance communities, resolving complex tenancy management cases, developing services, and ensuring that we meet our corporate priorities and performance indicators.The role also involves providing leadership to a team of Neighbourhood Officers to ensure outstanding service delivery, managing performance, and motivating and developing staff.We are looking for anenthusiasticleaderwho has:<ul><li>Experience of delivering in a tenancy or housing management role or relevant housing related area.</li><li>Up to date housing knowledge.</li><li>Strong leadership skills with the ability to set clear objectives, manage performance, motivate, and coach staff.</li><li>Excellent communicator and able to collaborate and foster effective partnerships.</li><li>Excellent customer care.</li></ul>The Neighbourhood team is very friendly and supportive and working at Welwyn Hatfield Borough Council is a rewarding experience. We look forward to receiving your application.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will also need a full driving licence and access to a car. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a> Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK. Closing date for applications is 16 November 2025.Remote assessments will be held on 20 November 2025.Face to face interviews will be held on 24 November 2025. Keywords: Housing, Neighbourhoods, Tenancy, Team, Leader, Communities, Hybrid, Hertfordshire, Enforcement, Social Housing, Customer, Service, Support, Tenants.

Neighbourhood Team Leader (RP0149)

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We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
An excellent offer….
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp;
We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service.&nbsp;&nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential.&nbsp;&nbsp;
You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.&nbsp;

Brent Council

This is Brent

Area Tenancy Manager

Job Title: Head of Home Improvement Agency Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Countywide Contract Type:&nbsp;Permanent Directorate: Adult Care Services<h4>About the team</h4>The Hertfordshire Home Improvement Agency (HHIA) is a fast-paced, multi-district partnership dedicated to enhancing the quality of lives through home adaptations and improvements.We're an innovative partnership with six districts coming together to provide a service that supports the independence of local residents. Working closely with local and central government, HHIA delivers high-quality services that promote independence and implement best practices.<h4>About the role</h4>This is a unique opportunity for a dedicated and proactive person join our fast-paced DFG adaptations and income generating service. We are looking for a highly motivated, enthusiastic, and organised person, who can deliver consistent high levels of managerial support. You will join a friendly, dedicated and inclusive team.You will be responsible for overseeing the planning, coordination, and execution of home adaptations and improvements, as well as liaising with stakeholders such as local councils, contractors, and the people we support.Key Responsibilities:<ul><li>Plan and manage the service’s operations, monitoring KPI’s to ensure adaptations are delivered on time and within budget.</li><li>Oversee a team of staff and contractors, including recruitment, training, and performance reviews.</li><li>Work with local and central government to secure funding and grants.</li><li>Provide high-quality advice and consultation services to Hertfordshire residents.</li><li>Ensure all work complies with relevant regulations and quality standards.</li><li>Prepare reports and updates for senior management, the Partnership Board and external stakeholders.</li><li>Identify opportunities, develop and implement strategic plans to take the Agency forward.</li><li>Ensure the Agency delivers to the Board’s expectations of quality, timescales and budget spend.</li></ul><h4>About you</h4>Essential:<ul><li>A degree in a relevant field (e.g., Business Management, Engineering) or equivalent experience</li><li>Strong leadership and management skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with home adaptations, Disabled Facilities Grants, building regulations and associated legislation</li><li>Budget management experience</li><li>Problem-solving skills and attention to detail</li></ul> Desirable:<ul><li>Experience of working with people with disabilities or long-term health conditions</li><li>Experience of applied use of social care legislation</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Catherine.Greenlaw@hertfordshire.gov.uk" target="_blank">Catherine.Greenlaw@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date:11 or 12 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Head of Home Improvement Agency

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9382/Maternity_Cover_Compliance_Manager_JD_Oct_25.pdf" target="_blank">Maternity_Cover_Compliance_Manager_JD_Oct_25</a></li>
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COMPLIANCE MANAGER (12 months fixed term contract Maternity Cover)
“An exciting, fixed term contract of 12 months duration has become available to provide maternity cover for our Compliance Manager.
This important role will suit someone with previous experience in the sector, a deep understanding of compliance, and a keen eye for detail with a flexible attitude.
We may be small in terms of the number of assets we own and manage, but we treat compliance very seriously. 
With a broad portfolio of stock – mainly providing independent living for over 55’s – we are looking for someone with drive and enthusiasm.

Compliance Manager (12 Month Fixed Term Contract Maternity Cover)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9381/Asset_Technical_Officer_JD_PRG_-_Oct_2025.pdf" target="_blank">Asset_Technical_Officer_JD_PRG_-_Oct_2025</a></li>
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ASSET TECHNICAL OFFICER ROLE
“We have a vacancy for a key role in our Asset team".
An exciting opportunity to become an Asset Technical Officer has arisen at Greenhill Housing Association for the right person.
We are looking for someone keen to either start or develop their career in asset management.
Supporting the Director of Asset management you will be involved in a broad range of projects and tasks, from carrying out property inspections and writing reports/letters through to organising stock condition surveys.
Don’t worry if you don’t yet have professional qualifications – enthusiasm and willingness to learn are key. Oh, and we will help train you and steer you in the right direction.
Sound good? Want to learn more?&nbsp;&nbsp;

7 Housing Jobs in Dunstable, UK