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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9356/Accommodation_Assessment_and_Lettings_Team_Leader_JD.pdf" target="_blank">Accommodation_Assessment_and_Lettings_Team_Leader_JD</a></li>
</ul>

Please apply online via the link provided.



Introduction
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role?
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are seeking an experienced Accommodation Assessment &amp; Lettings Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>working knowledge of S188 and S193 &amp; Part 7 of the Housing Act 1996</li>
<li>understanding of the processes involved in issuing discharge of duty decisions</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Abdul Hamid on 07385 226267
Salary
£47,628 - £49,638 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

<ul></ul>

Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Lewisham Council’s Housing Service is seeking a new&nbsp;Head of Private Sector Licencing and Home Improvement as part of our senior leadership team in the Housing Services Directorate. The role It’s an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work –full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK’s first borough of Sanctuary. It’s also a challenging time for us, with significant financial pressure and increasing demand for our services. We are meeting this challenge head on, with a radical and bold change agenda underway across the organisation. Here in the housing service, we are passionate about our vision that everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. Maintaining high standards and ensuring safety in the private rented sector is essential. To support this, we operate Selective Licensing, Additional HMO Licensing, and Mandatory Licensing schemes. The Housing Improvement and Assistance Team works to support vulnerable residents who need aids and adaptations to enable them to continue to live independently in their homes as well as providing a range of capital grants to support landlords to bring empty homes back into occupation and ensure homes are free from hazards. We are ambitious with a clear strategy to deliver on our vision. This role is a critical part of delivering our vision. We are looking for a new Head of Private Sector Licencing and Home Improvement. What we’re looking for Reporting to the Director of Housing Strategy, the Head of Private Sector Licencing and Home Improvement will lead a service area that provides strategic direction for the Council’s housing improvement and assistance service and the property licensing and enforcement function. This is an area of the division with big ambition, as we have recently expanded our property licencing schemes and have seen an increase in applications from residents for support from our grants, specifically the Disabled Facilities Grant. Managing a service of up to 100 staff the post-holder will lead our ambitions to work proactively within the private rented sector to drive up standards and safety for Lewisham’s residents. With expertise in the legal framework of regulation and licensing, you’ll be at the forefront of operationalising our new licensing scheme, and will maximise their impact through innovative new approaches to engaging with our residents. You will also be responsible for utilising a home assistance grant of £2million a year to support our most vulnerable residents to live in safe and secure homes from which they can live independent lives. We’re looking for a strategic and inspirational leader, communicator and manager who can demonstrate strong experience of delivering an operational income-generating service, ideally with a background in commercial or regulatory and enforcement services as well as a strong background and experience in managing Disabled Facilities Grants services. If you are excited by this challenge, we want to hear from you. Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don’t accept CV’s. <a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
To apply, please click on the apply link above.&nbsp;
Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/%20HeadofPrivateSectorLicencingandHomeImprovement" target="_blank">here</a>&nbsp;to view the Job Description and Person Specification Salary £69,840 - £74,487 per annum (SMG2) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Special conditions
<ul>
<li>The job is subject to a basic DBS check</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)-&nbsp;<a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service,&nbsp;<a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response.&nbsp; &nbsp;
Let’s stay connected, follow us on social media: <a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;

Head of Private Sector Licensing and Home Improvement

<ul></ul>





<h1>Summary</h1>What you'll doThe Supported Housing Assistant assists the Supported Housing Officers to deliver housing management, and being actively involved in organising activities for our vulnerable residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.How you'll do itYou will provide an excellent response to vulnerable residents, working from the scheme itself. Helping with day to day issues on the site and use your passion and enthusiasm to facilitate a connected community where people want to live.You will be personally committed to delivering the highest quality housing management services. You will assist the SHO with ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents. This is a challenging and rewarding role. You will provide an excellent response to vulnerable residents, working from the scheme itself. You will conduct wellbeing visits, ensure new residents settle in, helping with day to day issues on the site and use your passion and enthusiasm to facilitate a connected community where people want to live.You will play a key part of our team of frontline staff, assisting Supported Housing Officers to deliver safe, caring and high quality services to our residents.The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service.Essential:<ul>
<li>Experience providing a customer focused service, providing support to customers with similar needs to those within the post's remit, in a social care or social housing environment. </li>
<li>Good working knowledge of the service's customer group </li>
<li>Experience working alongside multiple teams/agencies</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is Friday 15th AugustStep 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Supported Housing Assistant

<ul></ul>





X1 Full -time 37 hours, 6 months Fixed Term
The responsibility of a Voids and Lettings Officer is to ensure the timely letting of all vacant homes owned and managed by Reading Borough Council. This includes managing information for those included on Homechoice at Reading, ensuring that this information is always up to date and relevant. It includes the assessment of priority for all applicants and shortlisting applicants for our vacant homes.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service
About the role
The role will involve supporting individuals who need help registering on the new online platform, ensuring they understand the process and are able to successfully bid on properties. The officer will provide support to customers who require additional technical support or lack digital access, offering guidance and alternatives to ensure the customer is able to actively participate in the scheme.
The successful candidate will be proactive in reaching out to customers who have not activated their housing online account to offer help. They will oversee the inbox for Housing Online queries, addressing concerns and making recommendations to enhance the overall customer experience. They will keep track of common issues, feedback and propose improvements to the customer journey.
About you
We are looking for: • A self-motivated individual who gets job satisfaction from meeting targets. • Someone who is organised and has the ability to multitask. • Someone who is confident in their use of IT systems. • Someone who is proactive and solution focused . • Someone with great communication skills
If you feel that you have the skills as described in the person specification but do not have any previous experience, we would still like to hear from you.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including: • Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave • A wide range of flexible working opportunities • Modern working environment at the Civic Offices in the heart of Reading • Local Government Pension Scheme (LGPS) • Life Assurance - three times your annual salary (for members of the LGPS) • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted • Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
To arrange a confidential discussion on this position please contact <a href="mailto:Kasana.Shallow@reading.gov.uk" target="_blank">Kasana.Shallow@reading.gov.uk</a>
Closing Date: Sunday 17th August Interview Date: Thursday 21st August Interview Process: in person in the civic offices
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Voids and Letting Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamWe are looking to recruit a team member to a full-time role on a fixed term contract to 31 March 2026 to help investigate and respond to service users complaints and manage enquiries from Councillors and MP's. This is a busy front line role within Community Housing where the statutory housing needs services of the Local Authority are provided in the provision of homelessness services, the management of applications for housing, the Housing Register and supply and provision of accommodation. The role reports within the Housing Register and Rehousing team but encompases enquires to the wider services within Community Housing.&nbsp;&nbsp;About the Role and Our Ideal CandidateThe role reports directly to the Housing Register and Rehousing Manager, responsible forthe response tocomplaints from households using Community Housing Services and other stakeholders(members, Councillors, etc..). To lead on Freedom of Information enquiries and responses todata requests, the collation of data and statistics as required by Community Housing and other relevant parties, as appropriate using appropriate ICT data software. This is a Fixed Term Post available to March 2026. Kingston offers a hybrid working policy where successful applicant will be required to work from the Guildhall.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Royal Borough of Kingston Upon Thames

Complaints and Data Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking an Outreach and Business Transformation Project Manager to lead key initiatives that support the Housing Needs service plan. This role is central to driving digital transformation, improving customer satisfaction, and delivering value-for-money projects. The postholder will oversee the implementation of the Homelessness and Rough Sleeping Strategy, manage outreach programmes, and collaborate across departments to embed innovation and efficiency. Strong leadership, strategic thinking, and a proactive approach to overcoming challenges are essential, along with a commitment to continuous improvement and partnership working. About You The successful candidate will have:<ul><li>Strong understanding of housing services, particularly homelessness, rough sleeping strategies, and outreach programmes within a local government context.</li><li>Experience of business transformation principles, project management methodologies, and change management practices.</li><li>Awareness of relevant legislation, policies, and statutory requirements affecting housing and social care services.</li><li>Understanding of digital tools and technologies that support service delivery, including data analytics, CRM systems, online portals, and process automation.</li><li>Strong communication skills, both written and verbal, with the ability to present complex information clearly to diverse audiences, including senior managers and elected members.</li><li>Effective negotiation and influencing skills to build consensus and drive change across multiple teams and partners.</li><li>Proficiency in using digital tools for data analysis, reporting, and communication (e.g., Excel, Power BI, CRM platforms).</li><li>Ability to work independently, manage competing priorities, and respond flexibly to changing service needs.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=24643&amp;hashed=1515889716" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Outreach and Business Transformation Project Manager

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Property Management - Senior Practitioner £44,331 - £47,532 per annum The purpose of this role is to effectively support a team of professional staff driven to ensure a high quality, customer focused tenancy management service to residents in temporary accommodation. This includes tenants within the Councils own housing stock, as well as accommodation provided by external partners with whom the Council has a tenancy management arrangement, such as Local Space. &nbsp; Following a service re-design this role will report to the Property Management Services Manager, who currently oversees 10 housing professionals, including this post. You will need to be able to deputise in their absence, ensuring there is robust performance management and accountability across the service as we strive to deliver a supportive housing function that empowers residents to manage and maintain their accommodation. A strong background working with policy and procedures to align service delivery is highly desirable.&nbsp; The Service will be responsible for ensuring effective tenancy management is in place, putting both resident empowerment and customer service at the forefront of its working ethos. With an expansion of the team comes a drive to become more customer focussed in our approach to case management working in partnership with our colleagues across services.&nbsp; If you have a passion for driving service progression and making a difference to people lives by helping them with their accommodation we would love to hear from you. With a demonstrable background in housing management, awareness of relevant legislation, and desire to push the service forward, this role will be for you.&nbsp; Please view JD here Closing Date: 13th August 2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>

London Borough of Newham

Property Management - Senior Practitioner

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Grade 6- £38058-£41442pa&nbsp; ABOUT US – SUPPORTED HOUSING&nbsp; We are a highly motivated dedicated team supporting and encouraging independent living, wellbeing and safeguarding for all our residents across 18 supported housing schemes across Havering. &nbsp;&nbsp; &nbsp; ABOUT THE JOB The work is both challenging and rewarding so we are looking for an experienced colleague to join a small team with a reputation for doing whatever it takes to get the job done. &nbsp; Based from our sheltered schemes and managing the sheltered housekeeper, there will be daily contact with residents, family members, staff and partners from both internal and external services. &nbsp; There is a focus on resident welfare and early intervention, resident satisfaction, fire prevention, health and safety and compliance.&nbsp; The successful candidate will also provide temporary cover for team colleagues as and when required.&nbsp; Details of the job requirements are included in the Job Profile. Please view here &nbsp; ABOUT YOU We are looking for an enthusiastic person to support our team service delivery. Someone calm, confident, professional and able to deal with whatever challenges present to secure the best possible outcomes.&nbsp; The post holder will be required to work 36 hours per week, Monday to Friday from schemes.&nbsp; Experience supporting both tenancy and site management is necessary for this role.&nbsp; We are looking to appoint a driver with access to own vehicle as travel between sites is required.&nbsp; Please view here For an informal discussion about the post, please contact Sharon Nunn, Sheltered Housing Manager on 01708 431017. &nbsp;The closing date for the receipt of applications is 7^th August 2025.however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 &nbsp; Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Sheltered Housing Scheme Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0963/CBC25056__-_Stores_Assistant_-_JD_and_PS.pdf" target="_blank">CBC25056__-_Stores_Assistant_-_JD_and_PS</a></li>
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Reference:&nbsp;CBC25056&nbsp;&nbsp; Salary details:&nbsp;£25,584 to £27,269 per year Job term:&nbsp;Permanent Appointment type:&nbsp;Full time Hours:&nbsp;37 hours per week Location:&nbsp;Stonegravels Depot Department: &nbsp;Housing Property Services&nbsp;
We’re looking for an enthusiastic and committed Stores Assistant to join our friendly Housing Property Services team.
This is a key operational role, ensuring that materials and tools are issued efficiently, deliveries are received and recorded accurately, and all stock and equipment processes are followed to a high standard.
What you’ll be doing:
<ul>
<li>Supporting the day-to-day running of the stores department&nbsp;</li>
<li>Issuing and receiving materials, stock, and tools&nbsp;</li>
<li>Managing deliveries, collections, and pick lists&nbsp;</li>
<li>Assisting with regular tool and equipment safety compliance checks&nbsp;</li>
<li>Helping to implement improved ways of working as we roll out a ICT system&nbsp;</li>
</ul>
What we’re looking for:
<ul>
<li>Previous experience in a warehouse or stores environment&nbsp;</li>
<li>Confident and safe use of a counterbalance &amp; reach truck, including in confined spaces&nbsp;</li>
<li>&nbsp;A proactive, team-focused approach and a strong work ethic</li>
<li>Ability to work methodically and maintain accurate records&nbsp;</li>
<li>Applicants must possess a valid and current driver's license.</li>
</ul>
Why join us?
Chesterfield Borough Council offers a supportive working environment, excellent conditions of service, and a strong commitment to employee wellbeing.
Benefits include:
<ul>
<li>Generous annual leave and sick pay</li>
<li>Flexible working arrangements</li>
<li>Progressive HR policies and development opportunities</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Discounted leisure membership&nbsp;</li>
</ul>
The chance to contribute to a vital frontline service making a difference in your community.
This is an exciting time to join the service as we invest in digital improvements to modernise and streamline how we work.&nbsp;
Interested?
For an informal chat about the role, please contact Tina Thistlethwaite, Stores Procurement Officer on 01246 345063, or to apply please see below.
Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.
<h3>How to apply</h3>
Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to&nbsp;<a href="mailto:hrjobs@chesterfield.gov.uk" target="_blank">hrjobs@chesterfield.gov.uk</a>&nbsp;no later than the closing date shown below.
&nbsp;
<a href="https://www.chesterfield.gov.uk/media/00sjj2hc/chesterfield-borough-council-cv-template.docx" target="_blank">CV Template</a> &nbsp;
Closing date:&nbsp;17 August 2025 Provisional interview date:&nbsp;28 August 2025

Stores Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0901/250429_JD_Retrofit_Net_Zero_Surveyor.pdf" target="_blank">250429_JD_Retrofit_Net_Zero_Surveyor</a></li>
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Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



We are seeking a Retrofit/Net Zero Surveyor to join our Housing Assets department who are responsible for delivering high quality and cost-effective planned works, repairs, compliance and decarbonisation improvements to our housing stock.
We aim to achieve outstanding results for our customers, working in an open and transparent way, creating strong partnerships with our customers and providing first-class customer service.
As a Retrofit/Net Zero Surveyor, you will be responsible for delivering quality surveying, taking a key role in achieving the Council’s Net Zero Carbon targets, including all matters concerning resident engagement and liaison, project planning, specification, design, procurement, contractor management and regulatory requirements within the Retrofit/Net Zero Team on the Councils Housing stock.
You will undertake surveys and produce reports, relating to the required carbon reduction measures for dwellings, that will contribute to budgetary decisions and future programming. In addition, you will be required to assess and ascertain the age and lifetime of key building components (e.g. roof, windows, kitchens and bathrooms) and assess the property condition, safety and energy performance.
About You
A Surveying or Built Environment qualification is essential for this role, including knowledge and experience of construction methods and defects, undertaking buildings inspections and the ability to produce reports to inform our asset database and capital programme.
Experience of managing and evaluating delivery designs, coordination and installations of complaint energy efficiency measures is also essential as well as, knowledge of funding schemes such as Heat Network Efficiency Scheme, Energy Company Obligation &amp; Public Sector Decarbonisation Scheme.
A qualification and experience as a Domestic Energy Assessor or a Level 3 Retrofit Advisor qualification would be an advantage.
For further information on the role and person requirements, please see the attached job description.
For an informal conversation about the role please contact Joel Wyatt at <a href="mailto:Joel.Wyatt@folkestone-hythe.gov.uk" target="_blank">Joel.Wyatt@folkestone-hythe.gov.uk</a>&nbsp;
The closing date for receipt of completed applications is 8.30am on Thursday 14th August 2025. &nbsp;
Interviews are due to be held on Tuesday 26th August 2025.

Folkestone & Hythe District Council

Retrofit / Net Zero Surveyor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0898/Triage_and_Support_Officer_JD.doc" target="_blank">Triage_and_Support_Officer_JD</a></li>
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Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:human.resrouces@sevenoaks.gov.uk" target="_blank">human.resrouces@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Housing Triage and Support Officer Salary: £34,072 – £36,830 Contract: Permanent Location: Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG
Are you passionate about making a real difference in people’s lives? We’re looking for a Housing Triage and Support Officer to join our Housing Options and Solutions team at Sevenoaks District Council.
In this key role, you’ll act as the first point of contact for customers, carrying out rapid initial assessments of their needs and circumstances.
You will:
<ul>
<li>Deliver comprehensive housing advice and guidance to customers</li>
<li>Triaging cases effectively, ensuring timely referrals to the right services</li>
<li>Provide early interventions, such as mediation and signposting to specialist support</li>
<li>Offer coordination and administrative support to strengthen service delivery</li>
<li>Contribute to the day-to-day functions of the Housing Options and Solutions team</li>
</ul>
Your excellent communication skills, empathy, and ability to remain calm under pressure will be essential when working with vulnerable individuals, often in challenging situations. You’ll need to be organised, resilient, and capable of meeting deadlines while delivering a high standard of service.
Hybrid Working: This role is based at our offices in Sevenoaks, with a hybrid working model of 2–3 days in the office and 2–3 days working from home.
Want to know more? For an informal discussion about the role, please contact: Stephen Tring, Housing Options and Solutions Manager&nbsp;01732 227184

Housing Triage and Support Officer

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<h2>Job introduction</h2>
Brighton &amp; Hove is a great place to live, learn, work and visit. Our diverse and vibrant community is passionate about the city and there’s a shared commitment to celebrating and promoting all that makes Brighton &amp; Hove so unique.
We are committed to delivering an outstanding service to our residents and to making the Tenancy Team within our Homes and Adult Social Care Directorate the first choice for Housing Managers to work.&nbsp;
If you are looking to work in a flexible and forward-thinking organisation and are an experienced Housing Manager looking for an exciting new challenge, then we would be delighted to hear from you.&nbsp;
For an informal discussion, please contact Jan Dowdell - Tenancy Services Operational Manager at <a href="mailto:janet.dowdell@brighton-hove.gov.uk" target="_blank">janet.dowdell@brighton-hove.gov.uk</a>&nbsp;
<h2>About the role</h2>You will have a relevant professional qualification or proven experience of working in housing at this level. Your experience will have given you an excellent knowledge and understanding of the full range of housing management services, including the relevant legal context. You will be comfortable in managing a team of Housing Officers and Neighbourhood Officers managing a diverse and complex caseload in a high demand service and will be a strong collaborator with a range of teams in a multi-agency setting.&nbsp;You’ll be working in a directorate that is dedicated to empowering people from different communities and backgrounds to come together, live well and thrive, supported by our city-wide work on fairness, inclusion, and engagement. You’ll have an ability to communicate with a diverse range of stakeholders, a deep understanding of the needs of our different communities and residents, and the skills to ensure accessibility and inclusion in your work.&nbsp;We have a full-time vacancy available, with flexible working including limited working from home to support a positive work / life balance. &nbsp;We can also offer fully office-based arrangements as an option. &nbsp; Our diverse team is based across the city in one of our three housing offices and at our Housing Centre based in Moulsecoomb. On the days you are working in the office you will be in a spacious and welcoming working environment, and you will become part of our friendly and supportive management team.In return, we can offer you a competitive salary, training and qualifications, career progression with the opportunity to become involved and lead on bespoke projects, flexible working, a generous annual leave allowance with the opportunity to buy extra days, staff discounts, and admittance into the Local Government Pension Scheme.&nbsp;We are committed to developing and retaining a workforce that is representative of the diverse communities that we serve, so we welcome and encourage applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background, as well as those who identify as disabled or LGBTQ. &nbsp;If you are successful in your application, we have the following employee networks here to support you throughout your employment with us: BME Workers, Disabled Workers and Carers, LGBTQ Workers, and Women’s Network.&nbsp;For more information about the organisation and the specific roles please download the job description / person specification.If you would like to discuss the opportunities available or would like to find out more about a career in Housing, please email either of the following senior managers to arrange a conversation.&nbsp;Janet Dowdell – Tenancy Services Operational Manager&nbsp;<a href="mailto:janet.dowdell@brighton-hove.gov.uk" target="_blank">janet.dowdell@brighton-hove.gov.uk</a>Justine Harris – Head of Tenancy Services&nbsp;<a href="mailto:Justine.harris@brighton-hove.gov.uk" target="_blank">Justine.harris@brighton-hove.gov.uk</a>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

Brighton & Hove City Council

Housing Manager

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Directorate of Communities and Adult Social Care
X1 37 Hours, 12 Months Maternity Cover X1 37 Hours, 23 Months Fixed Term Contract
The award-winning Housing and Communities Team are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a safe and thriving neighbourhood. We are looking for a Housing Officer to join our busy Housing &amp; Estates Team to manage our Housing tenancies, homes, communities, and estates. You will work in a fast-paced environment and therefore must be able to multi-task and take a hands-on approach to ensure that all aspects of tenancy management are dealt with whilst delivering a customer focussed service to our customers. You must demonstrate your strength as a team player, be someone who is organised and flexible and has a can-do attitude and thrive in an environment where no two days are the same.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
We are open to flexible working patterns however this is according to the needs of the Service and the role will involve extensive work across your patch in Reading in person.
About the role
You will support the delivery of a first-class, customer-oriented, Housing Management service to our residents making sure operational and functional performance is high, ensuring that customers have the opportunity to influence and shape policies.
It is key that you provide a customer focussed service with a strong focus on supporting tenants to maintain their Tenancies and prevent homelessness, whilst work in close co-operation with a range of other internal teams, external agencies, and stakeholders.
As Housing Officer you will achieve individual performance objectives, targets, and service standards within the Borough. Contribute to the achievement of the team and service plan targets and objectives and adhering to all internal policies and procedures as well as Legal contracts and Statutory Legislation.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
About you
The following proven experience is required for this role:
• Educated to GCSE standard (A-C) or equivalent qualifications • Demonstrable knowledge of the issues and legislation surrounding Social Housing • Providing a front-line, customer focussed service • Working successfully with community groups • Dealing effectively with potentially difficult situations &amp; managing customer conflict • Proven experience hitting targets within a target driven role. • Managing multiple cases/projects at the same time • Supporting vulnerable people. • Pro-active community participation/engagement work
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
• Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave • A wide range of flexible working opportunities • Modern working environment at the Civic Offices in the heart of Reading • Local Government Pension Scheme (LGPS) • Life Assurance - three times your annual salary (for members of the LGPS) • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted • Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
 For more information on this position please contact Sonny Green, Team Leader in Housing and Estates at Sonny,<a href="mailto:Green@Reading.gov.uk" target="_blank">Green@Reading.gov.uk</a>
Closing Date: Sunday 17th August 2025 Interview Date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

X2 Housing Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe Cambridge Road Estate (CRE) regeneration is Kingston’s most important housing development programme for many years. As well as building high quality modern homes to suit the needs of local residents, we are creating a safer neighbourhood with new parks, play areas and community facilities.&nbsp;We are at an exciting stage in the programme now, with construction of the first of the new homes in phase 1 nearing completion later this year. We are looking for an experienced and committed professional to join our dedicated rehousing team at a crucial point in this journey.We are a small but very supportive team doing a big job! The CRE rehousing team sits within the wider CRE project team, and we work very closely with housing service colleagues, the development team and other teams within RBK and across the wider voluntary and community sector in Kingston.&nbsp;Our purpose is to ensure the rehousing programme is kept on track, to meet the redevelopment timelines and to make sure we deliver the best possible outcomes for our residents.&nbsp;Our core principles are flexibility, consistency and transparency and we are constantly striving to improve and develop the service we offer to CRE residents through innovation and creativity.&nbsp;About the Role and Our Ideal CandidateAbout the RoleYou will deliver a comprehensive resettlement service to residents in need of additional support, who are being moved as part of the CRE regeneration.&nbsp;<ul><li>You will work alongside the CRE team and other partners to provide a flexible and creative front line service, supporting residents before, during and after their moves</li><li>You will be working face to face with tenants and their households living on the CRE, as well as partner agencies or friends, family and advocates who may be supporting them</li><li>This is a varied and interesting role with flexibility, creativity and problem-solving at its core</li></ul>About YouTo be successful in the role of Moving Support Officer, you will be able to demonstrate the following key points:<ul><li>A thorough understanding and experience of working within the social housing sector</li><li>Experience of managing complex caseloads and working across multidisciplinary teams</li><li>An ability to work independently, creatively and flexibly in a fast paced environment</li><li>An appetite for problem solving and a ‘can do’ attitude</li><li>Strong interpersonal skills and a sensitive and empathic approach with people who may be vulnerable or need high levels of support</li></ul>Please refer to the role profile for the full job description and person specification. Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Moving Support Officer - CRE

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0671/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0672/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0675/Pay_Scheme_01_04_2025_v2__1_.pdf" target="_blank">Pay_Scheme_01_04_2025_v2__1_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0676/Leasehold__Service_Charge_Manager_JD.docx" target="_blank">Leasehold__Service_Charge_Manager_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We are transforming our services at Woking and are recruiting for a new role within the Housing Services Department of Leasehold &amp; Service Charge Manager.
This role will be critical in delivering the calculation and administration of tenant and leasehold service charges, major works, shared ownership properties and other leasehold services.
We are seeking a candidate who has expert knowledge in all aspects of service charges and leasehold billing including major works and experience of leading statutory section 20 consultation. You will also be proficient in budget monitoring, forecasting and have an excellent eye for detail and accuracy.
This is an exciting opportunity to directly shape and improve services in this area and develop efficient and robust monitoring and budget setting practices. You will also have opportunities to build trust and rapport with tenants and leaseholders and maximise income for the Housing Service.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post as well as excellent and accurate written communication. &nbsp;An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Who to contact for informal discussion:
For an informal discussion about the role, please contact Mick Collyer, Housing Service Improvement Manager on <a href="mailto:Mick.Collyer@woking.gov.uk" target="_blank">Mick.Collyer@woking.gov.uk</a> or 01483 743666&nbsp;
Closing Date:&nbsp; 27 August 2025 - 23:55pm
Interview Date:&nbsp; 10 &amp; 11 September 2025
Woking Borough Council is an equal opportunity employer and values a diverse workforce, welcoming applications from all sections of the community.

Leasehold & Service Charge Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0847/Recruitment_Privacy_Notice.pdf" target="_blank">Recruitment_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0848/Blended_Working_Policy.pdf" target="_blank">Blended_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0849/Equalities_Policy.pdf" target="_blank">Equalities_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0850/Flexible_Working_Policy.pdf" target="_blank">Flexible_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0865/Homelessness_Prevention_Team_Leader_-_Job_Description_Person_Specification.pdf" target="_blank">Homelessness_Prevention_Team_Leader_-_Job_Description_Person_Specification</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs/applications from Agencies accepted.



Homelessness Prevention Team Leader
Post No: TBC
Salary: Starting from £41,511 to £44,711 per annum
Grade:&nbsp; Grade 7
Hours: 37 Hours per week
Place of work: Worthing Town Hall
Closing date: 13th August 2025
Interviews: TBC
Are you a highly motivated and experienced housing professional with a passion for making a real difference in people's lives? Adur &amp; Worthing Councils are seeking a dedicated Homelessness Prevention Team Leader to join our Housing Needs team.
About the role:
In this role, you will be responsible for directing and managing the work of the Homelessness Prevention Team. This includes fostering an innovative, outcome-focused, and multi-agency approach to prevent homelessness, as well as providing housing advice and assessments. The role also involves leading the prevention and relief of homelessness and ensuring the Council's statutory duties are met for those who experience homelessness or at risk of homelessness. Additionally, the post holder will conduct reviews of decisions related to homelessness, the suitability of accommodation offered, and the housing register.
As part of your work you will also represent the council at a variety of partner meetings and forums, nurture and develop partnerships with key agencies to ensure that prevention of homelessness is ‘Everyone’s Business’ and work in collaboration to prevent and relieve homelessness. You will also coordinate and take part in the out-of-hours rota for emergency homelessness cases.
What we're looking for – your behaviours will be key:
We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who:
<ul>
<li>
Listens actively and truly understands the needs of our customers and partners.</li>
<li>
Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li>
<li>
Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li>
<li>
Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li>
<li>
Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li>
<li>
Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li>
<li>
Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li>
<li>
Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li>
<li>
Builds strong relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li>
<li>
Reaches sound judgements through careful and systematic evaluation of facts.</li>
</ul>
If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply.
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Adur & Worthing Councils

Homelessness Prevention Team Leader

<ul></ul>





<h2>Job introduction</h2>This is an exciting opportunity to work in our Seniors Housing service. The service provides specialist housing for older people in Brighton&nbsp;and Hove, encouraging independence within a thriving community.The scheme manager plays a crucial role in delivering the front line service in our housing schemes.We are proud of our achievements so far and seek a scheme manager who can positively contribute to the service moving forward.For an informal discussion, please contact Peter Huntbach&nbsp; - Housing Manager on&nbsp;<a href="mailto:peter.huntbach@brighton-hove.gov.uk" target="_blank">peter.huntbach@brighton-hove.gov.uk</a><h2>About the role</h2>The successful candidate will have:<ul>
<li>Experience with working with older people, ideally within the retirement or sheltered housing sector.</li>
<li>Excellent customer service experience and an ability to continually improve service delivery in a diverse community.</li>
<li>The ability to work creatively and collaboratively with a wide range of colleagues and partners.</li>
<li>The ability to develop active and thriving communities.</li>
<li>The ability to encourage and support people to age well and thrive.</li>
<li>A good working understanding of health and safety and safeguarding issues.</li>
<li>The ability to work alone and respond to emergencies and challenging situations.</li>
<li>Excellent organisational and time management skills.</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.

Scheme Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0754/Housing_Standards_Officer_June_2025_JD.pdf" target="_blank">Housing_Standards_Officer_June_2025_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0755/Housing_Standards_Officer_June_2025.pdf" target="_blank">Housing_Standards_Officer_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Housing Standards Officer
Permanent Contract
18 hours per week 
Work Base: Buxton and Leek 
£30,024- £32,061 per annum pro rata 

High Peak and Staffordshire Moorlands District Councils is a mixed urban/rural area. It is ideally situated with a wide variety of sporting and recreational facilities locally and is in easy reach of the Peak District National Park.
We are looking for an enthusiastic and highly motivated person to join our private sector housing team and contribute to improving the standards in the private rented sector.
You will have excellent communication skills, experience of dealing with housing disrepair and a can-do approach to varying workload. A qualification in housing is essential/desirable.
In return, we can offer flexible working arrangements, a great office location and excellent terms and conditions. &nbsp;&nbsp;We can also offer great self-development and career opportunities.
For an informal discussion regarding this job please contact: 
Alicia Patterson, Head of Service (Environmental Health &amp; Licensing) <a href="mailto:alicia.patterson@staffsmoorlands.gov.uk" target="_blank">alicia.patterson@staffsmoorlands.gov.uk</a>
Closing date: Midday Tuesday 12th August 2025
Interview date to be confirmed

Housing Standards Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0728/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0729/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0730/Wirral_Jobs_-_Application_Stage_-_fv.pdf" target="_blank">Wirral_Jobs_-_Application_Stage_-_fv</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0731/Job_Descriptor_Adaptations_Assistant__1_.docx" target="_blank">Job_Descriptor_Adaptations_Assistant__1_</a></li>
</ul>

Please apply online by clicking the link below



There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
We’re looking for an Adaptations Assistant to join our busy Housing Services department.
About the role:
You will support the work of the Adaptation Service, through providing essential frontline support to officers and managers, liaising with the public and external partners &amp; agencies, maintaining, and managing databases, processing significant grant approvals and payments and processing data to support the performance management of the section.
About the candidate:
We are looking for someone who would thrive on supporting clients with disabilities and who has exceptional customer care skills to help residents get the home adaptations they need to live healthy and independent lives. You will be comfortable working in a fast-paced team environment where the demand is growing year on year, where you will be supported with training to learn the role and develop your own skills.
If you wish to discuss this role or require further information, please contact Joanna D'Arcy: <a href="mailto:joannadarcy@wirral.gov.uk" target="_blank">joannadarcy@wirral.gov.uk</a>
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.
If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start:
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.
We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration.&nbsp; Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK.&nbsp; Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Wirral Metropolitan Borough Council

Adaptations Assistant

<ul></ul>





You will be based at one of the Area Housing Offices working as part of the Customer Repairs team reporting directly to the Senior Customer Repairs Officer and Assistant Customer Repairs Manager The Customer Repairs Officer role will be supporting the Building Repairs teams providing a repairs service. You will work flexibly in a call centre and be part of a rota which is regularly reviewed and adjusted appropriately to meet the demands of the service undertaking your contracted hours. You will act as the main point of contact for residents, leaseholders, PCC employees and site managers who are requesting repairs. You will need to be able to collect accurate repair information and ask effective questions ensuring that the right resource is allocated to undertake the repair at the right time that is convenient with the customer. You will also support all the Building Repairs teams providing a repairs service by carrying out a range of technical administrative duties including, updating repairs following authorisation of quotes, customer satisfaction surveys, administering Disabled Facility Grants (DFG) requests, uploading information to our stock database, arranging surveyor and annual service appointments. Skills: Your application needs to demonstrate that you: 1.	Ideally have experience in a telephone or call centre role, managing large amounts of inbound and outbound calls in a timely manner 2.	Have customer service experience, strong phone and verbal communication skills along with active listening skills. 3.	Able to develop relationships with residents and building occupiers, asking the right questions to get the information required, as well as someone who shows empathy for people who may be in difficult situations. 4.	Ability to remain calm &amp; professional when dealing with difficult customers. 5.	Can work independently, is well organised, methodical and able to prioritise and manage multiple demands. 6.	Can be assertive and challenging while dealing professionally with service users. 7.	Be able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the demands of the team. 8.	Have experience of undertaking a range of administrative tasks effectively to support others. 9.	Have experience and be competent using a variety of IT databases and systems to update them in timely manner with accurate information. 10.	Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers. 11.	Ideally have some knowledge of building repairs, although training will be available

Customer Repairs Officer

<ul></ul>





Housing Ombudsman &amp; Quality Officer - £41,046 - Fixed Term Contract until 31st March 2026
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Housing Ombudsman &amp; Quality Officer
As&nbsp;Housing Ombudsman &amp; Quality Officer&nbsp;you will be essential to ensuring robust case management, compliance with the Housing Ombudsman’s Complaint Handling Code, and embedding learning from all determinations but in particular complaints with service failings, maladministration and severe maladministration determinations. You will support increased demand, including managing Subject Access Requests (SARs), and reinforce our regulatory position in the face of rising complaint volumes logged with the Housing Ombudsman and subsequent determinations.
To be successful in this role, you will need to work collaboratively with colleagues across Origin to drive successful Housing Ombudsman resolution.
What you’ll do
You will
<ul>
<li>Be the lead point of contact for the Housing Ombudsman Service, gathering and providing all requested information for investigations and monitoring actions to comply with determinations</li>
<li>Ensure the HOS portal is kept up to date and target dates are met in providing information</li>
<li>Whilst handling of Housing Ombudsman cases, ensure regulatory compliance, improve service quality</li>
</ul>
What you’ll need
We’re looking for someone who has:
<ul>
<li>Previous experience of professional interaction with regulatory bodies such as the Housing Ombudsman</li>
<li>Experience of working in the housing sector</li>
<li>Excellent and strong written skills</li>
<li>Ability to work independently and resolve Ombudsman requests proactively</li>
<li>Experience of working with complaints logged with the Housing Ombudsman and ability to act swiftly and professionally to their enquiries and outcomes, in a professional way</li>
</ul>
<h2>Our Values</h2>
Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £41,046</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions up to 8% of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.
Closing date for applications: 10 August 2025
Interviews will be held: 14 &amp; 15 August 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
#LI-REMOTE

Origin Housing

Housing Ombudsman & Quality Advisor

<ul></ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Tenancy Sustainment Manager - Manchester - 6961

Title: Tenancy Sustainment Manager
Contract Type: 12 months FTC – Full Time - 35 hours
Salary: £47,290 per annum to £53,345 per annum (Regional salary), dependant on experience
Reporting Office: Manchester, Trafford
Persona: Agile – 1-2 day office attendance required
Working Pattern: Monday – Friday
Closing Date: 8th&nbsp;August 2025 – 23:00
Interview Dates: to be confirmed, in person at Nexus House

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAdDfRxYD6aPGlnQ04vY6GGHYJleZfNnqZVBZXRW5YR2HrR81dAgU8F7MNmTPav0Q1" target="_blank">Role Profile - Tenancy Sustainment Manager.docx</a> 

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…

Join the Tenancy Sustainment Team at L&amp;Q!

Would you like to join our Tenancy Sustainment Team as a&nbsp;Tenancy Sustainment Manager&nbsp;and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.

Your Impact in the Role:
<ul>
<li>Delivery of an effective, agile, high quality tenancy sustainment service which enables customers to thrive in their tenancy &amp; live in neighbourhoods that are clean, safe, secure places to live, work or visit.&nbsp; Leading a team playing an integral role in supporting the increasing variety and diversity of people we house to manage and sustain their tenancy.</li>
<li>Line management responsibility of all staff within the Tenancy Sustainment team including undertaking regular 1 to 1 supervisions, appraisals and effective performance management.&nbsp; Providing strong direction &amp; leadership including demonstrating a proactive approach to risk management.</li>
<li>Working with local stakeholders to ensure that residents are receiving the services that they expect and deserve. Stakeholders could include, but are not limited to, LA partners, councillors, MPs, resident committee members, commercial customers, etc.</li>
</ul>

What You'll Bring:

<ul>
<li>Experience of managing a team &amp; strong performance management</li>
<li>Excellent understanding of all aspects of Tenancy Management.&nbsp;</li>
<li>Knowledge and ability to manage Tenancy/Leasehold management, Tenancy Fraud and Anti-Social Behaviour, including but not limited to dealing with Domestic Violence, Domestic Abuse, Hate Crime, Vulnerable Residents and Safeguarding.&nbsp;</li>
<li>Experience of partnership development with key stakeholders</li>
<li>Good knowledge of the regulatory environment in which we operate.</li>
<li>Ability to quickly disseminate difficult and complex information in a simple and engaging way&nbsp;</li>
<li>Ability to make independent decisions and recognise circumstances where risks or decisions need to be escalated</li>
</ul>
Our customers are the most important part of our business and as the Manager of the Tenancy Sustainment Team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more. &nbsp;
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Tenancy Sustainment Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0706/Role_Profile_-_Tenancy_Sustainment_Officer.docx" target="_blank">Role_Profile_-_Tenancy_Sustainment_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Tenancy Sustainment Officer - Manchester - 6962

Title:&nbsp;Tenancy Sustainment Officer
Contract Type: 12m FTC – Full Time – 35 &nbsp;hours
Salary: £32,188 per annum to £35,593 per annum (Regional salary), dependant on experience
Reporting Office: Manchester, Trafford
Persona: Agile – 1-2 day office attendance required
Working Pattern: Monday – Friday
Closing Date: 8th&nbsp;August 2025 – 23:00
Interview Dates: to be confirmed, in person at Nexus House
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHANihQQv9ixRqO4fhlQ/1SuTw/AXVOqqdVDaa+OEZmFtW8DFzIo18M7tTIzn+ngjZh" target="_blank">Role Profile - Tenancy Sustainment Officer.docx</a> 
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…


Join the Tenancy Sustainment Team at L&amp;Q!

Would you like to join our Tenancy Sustainment Team as a&nbsp;Tenancy Sustainment Officer&nbsp;and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.

Your Impact in the Role:

<ul>
<li>Delivering a responsive, efficient, agile, high quality and customer focused housing management service. To complete the day-to-day Housing Management function, ensuring the delivery of reliable, repeatable, and consistent services that residents value and are satisfied with.</li>
<li>This FTC role will have specific responsibilities pertaining to the delivery of Housing Management functions to our High-Rise customers and supporting the Inspector (estates) with inspections in times of planned or unplanned absence.</li>
<li>Supporting the Inspector (Estates) to complete building checks.</li>
<li>Meeting performance goals against KPIs and targets.</li>
<li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy management issues.</li>
<li>Providing cover for other Tenancy Sustainment Officers and Inspector (Estates) to ensure consistency of service and to maintain a high level of resident satisfaction.</li>
</ul>

What You'll Bring:

<ul>
<li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li>
<li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>
<li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li>
<li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li>
<li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li>
<li>Able to drive and have access to a vehicle.</li>
</ul>
Our customers are the most important part of our business and as a member of the Tenancy Sustainment Team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more. &nbsp;
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Tenancy Sustainment Officer

<ul></ul>





<h1>Summary</h1>What you'll doAs Asset Data Lead, you'll play a critical role in shaping and maintaining the integrity of our asset data systems. You'll lead on designing data models, managing energy and property data, and ensuring our systems support accurate, compliant, and strategic decision-making across the organisation.How you'll do it: <ul>
<li>Lead the management of energy data, working towards full completeness (e.g. RdSAP scores or EPCs for every property).</li>
<li>Provide technical advice on RdSAP and energy module configuration.</li>
<li>Oversee NHG's Physical Hierarchy, ensuring accurate configuration of new developments and stock transfers, and advising on service charge apportionment.</li>
<li>Maintain the Asset Management System(s), ensuring data integrity across internal and external systems.</li>
<li>Manage and monitor data quality during property acceptance processes.</li>
<li>Build relationships across directorates to align proposals with strategic objectives.</li>
<li>Support system upgrades, user acceptance testing, and error analysis.</li>
<li>Lead projects to introduce or enhance business uses of asset data systems.</li>
<li>Design solutions based on business needs and ensure processes support high-quality data management</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. You're a detail-oriented and proactive data professional with a passion for accuracy and system integrity. You thrive in collaborative environments and are confident translating complex data into actionable insights. You bring strong technical expertise, strategic thinking, and a commitment to continuous improvement. Essential:<ul>
<li>Excellent data management and analytical skills, including identifying gaps, trends, and inconsistencies.</li>
<li>Ability to translate complex datasets into clear, usable reports.</li>
<li>Strong understanding of regulatory and legal frameworks (e.g. Decent Homes, PAS 2035).</li>
<li>Advanced IT and systems skills, particularly in Microsoft Excel.</li>
<li>Experience managing asset data within housing or property-related systems.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 8th August.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Asset Data Lead

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0689/Area_Lettings_and_Rehousing_Manager_-_Updated_20.10.2023.docx" target="_blank">Area_Lettings_and_Rehousing_Manager_-_Updated_20.10.2023</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Area Lettings &amp; Rehousing Manager - FTC - 6959

Title: Area Lettings &amp; Rehousing Manager
Contract Type: 13month Fixed Term Contract - Full Time 35 hours
Salary: £55,270 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona: Agile 1-2 days office attendance required (Please note: the successful candidate may be required to attend the office more frequently for training)
Working Pattern: Monday - Friday
Closing Date: 7th&nbsp;August 2025 – 23:00
Interview Dates: will be held on a date to be confirmed
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaOqdUDd9Mhuk33y9XO63WdwIzZ7vXTSP4BIW9S7VCuBHQ9IuRd68eQSKEAdKztHu3" target="_blank">Area Lettings and Rehousing Manager.docx</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) &nbsp;
Join our Lettings and Rehousing Team at L&amp;Q:

We are looking for an experienced lettings and rehousing manager to support one of our regional teams. Managing a team of 12 which includes lettings officers, rehousing managers and an assistant you will be responsible for all lettings, rehousing cases and enquiries in a geographical area.
If this sounds like you, we would love for you to apply!
Your impact in the role:

We are looking for an experienced manager who can work in a pressured environment and juggle competing priorities such are new build handovers, void KPIs, temporary accommodation cases, permanent rehousing cases, MP enquiries, complaints, housing ombudsman orders, and team management.
What you'll bring:

We are looking for someone that is calm under pressure, is resilient and retains a positive attitude in challenging situations. Someone that is a passionate advocate for residents and can use their personality to get the best out of other departments and colleagues.&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

109 Housing Jobs in England