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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3065/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
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<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3067/JDPS_Support_Worker_July_2025.docx" target="_blank">JDPS_Support_Worker_July_2025</a></li>
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Support Services Officer (Housing)
Grade 8 - £27,254 - £31,022 per annum
Full Time - 37 hours per week
Indefinite Contract&nbsp;
Are you passionate about making a real difference in people’s lives? Do you want to help people find and sustain a home where they can thrive? Join our dedicated Support Services team and play a vital role in preventing homelessness and providing transformative support.
As a Support Services Officer, you will work directly with people facing the most barriers to securing and keeping their home. Your caseload will be managed carefully allowing you to give your best to those you are supporting.
The immediate focus of the role is to deliver a Housing First model of support, helping someone recently housed after long-term rough sleeping, providing practical and compassionate assistance to maintain their tenancy, engage with additional services and the wider community. In the longer term, caseloads may vary to include supporting someone at risk of eviction, helping them manage their finances, liaising with landlords, and seeking alternative accommodation to prevent homelessness.
You will need knowledge and understanding of the causes of homelessness and the support needs of the individuals.&nbsp;
For more information and a Job Specification &amp; Person Specification please see the attached document.&nbsp;
Closing date: 21st December 2025. Interviews 8th January 2026.

Support Services Officer (Housing)

<ul></ul>





<h2>Job introduction</h2>Are you a proactive leader who can develop a resident focused compliance culture that delivers high quality services for our residents in Brighton &amp; Hove?&nbsp;Do you have a background in the development and delivery of housing safety and compliance programmes to ensure our council homes meet all &nbsp;legislative and regulatory requirements?Can you lead continuous improvement, support and develop our culture as a learning organisation and&nbsp;enable us to realise our goal to be a Great Landlord?If so, we’d like to hear from you.Brighton &amp; Hove is a great place to live, learn, work and visit. Our diverse and vibrant community is passionate about the city and there’s a shared commitment to celebrating and promoting all that makes Brighton &amp; Hove so unique.We are an ambitious service working to be a Great Landlord and deliver our Council Plan and Housing Strategy priorities of improving housing quality and safety. &nbsp;Our priority is to ensure the health and safety of our residents and those who visit and work on our homes.However, we face complex housing compliance and safety challenges that require resident focused leadership, collaboration, innovation &nbsp;and initiative to resolve. &nbsp;These include the age and nature of our council housing stock, historic underinvestment in many of our properties, data quality and use, workforce capacity, proactive monitoring and response to emerging risks and navigating a complex legal and regulatory environment.As our new Head of Housing Safety and Regulatory Compliance, you will lead the delivery of building and fire safety improvements, &nbsp;ensure that the council complies with health and safety requirements in all our homes and meets the Regulator of Social Housing consumer standards. &nbsp;We are aiming to transform the service, focusing on resident voice, using customer insight, quality data, technology and innovation to improve the service we provide &nbsp; We want to ensure the right leadership, culture, skills and technologies are all in place to make this a reality.Interview date: w/c Monday 12 January 2026For an informal discussion, please contact Martin Reid, Director Homes &amp; Investment on <a href="mailto:martin.reid@brighton-hove.gov.uk" target="_blank">martin.reid@brighton-hove.gov.uk</a>&nbsp;Successful candidate(s) will be able to start on or after 1 April 2026 subject to pre-employment checks being completed.<h2>About the role</h2>Brighton &amp; Hove City Council are committed to meeting our regulatory requirements, and our priority of ensuring the health &amp; safety of our residents and those who visit and work on our homes.We are seeking a proactive &nbsp;and forward-thinking leader with a proven track record in delivering housing compliance, fire and building safety services. You will be confident in your knowledge and understanding &nbsp;of current and emerging building, fire safety and housing compliance regulations, risk and best practice. You will be ready to act swiftly and work proactively in what can be a complex and ever changing environment.&nbsp;You will&nbsp;have responsibility for managing substantial budgets, procuring and overseeing contracts, and ensuring our resources are deployed effectively. You will lead both council teams and external contractors, ensuring full compliance with all regulatory and safety standards within your service.You will:<ul><li>Have extensive knowledge and expertise in the relevant legislation, regulation and best practice relating to housing compliance, fire safety, mechanical &amp; electrical and building and safety standards.</li><li>Have significant leadership experience, with a proven ability to engage and empower teams, build trust and confidence, provide clarity, collaboration, drive change and progression.</li><li>Have demonstratable experience leading housing safety and compliance programmes such as fire safety projects and remediation programmes</li><li>Have a proven experience in risk measurement and proactive hazard mitigation, analysing underlying issues and be responsible for corrective actions.&nbsp;</li><li>Have experience in both procurement and contract management for safety-related contracts, monitoring delivery, standards and value for money.</li><li>Be resident focused, confident in your commissioning and delivery of effective services, adept at financial planning, ability to be reactive to operational issues and work proactively in a political environment.</li><li>Be people centred, getting it right for our tenants and also for our colleagues and have a proven ability to build and maintain strong collaborative relationships with key stakeholders inside and outside the council.</li></ul>&nbsp;We are a learning organisation, committed to innovation, collaboration and impact. As part of the Housing Leadership Team, you will be working in a directorate that is dedicated to empowering people from different communities and backgrounds to come together, live well and thrive, supported by our city-wide work on fairness, inclusion, and engagement.&nbsp;Despite financial pressures, we’re investing in transformation and building a council fit for the future. We are connected, creative and confident.This role is politically restricted. &nbsp;For further information on what this means for employees in post, please click on the document attachment below.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Head of Housing Safety & Regulatory Compliance

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<h2>Job introduction</h2>Do you enjoy helping people of all backgrounds? Can you communicate sensitively with a wide range of people? Do you want a job that presents different opportunities and challenges every day?If so, these roles in our friendly Housing Customer Service Team might interest you!As a Housing Service Advisor you will work in a busy and supportive Housing team. You will be among enthusiastic colleagues who are great communicators, supporting people with a range of issues through face to face, email and telephone contact.For an informal discussion about the role please contact one of our team leaders:<a href="mailto:Chris.Czolak@brighton-hove.gov.uk" target="_blank">Chris.Czolak@brighton-hove.gov.uk</a><a href="mailto:Marlene.Wright@brighton-hove.gov.uk" target="_blank">Marlene.Wright@brighton-hove.gov.uk</a><a href="mailto:Kim.Giles@brighton-hove.gov.uk" target="_blank">Kim.Giles@brighton-hove.gov.uk</a> or ask to have a chat with one of them by phone on 01273 293030<h2>About the role</h2>We are seeking committed, resilient and well organised team players to join our friendly Housing Customer Service Team, delivering a professional, exceptional service to council tenants. You will be the first point of contact for tenants and agencies working with them, providing advice, support and signposting on a wide range of issues.You will be great at helping people and working under pressure,&nbsp;sensitively supporting customers from all backgrounds and experiences. You will at times discuss difficult issues with customers and to do so supportively and empathically. The ability to work accurately and to keep good written records is paramount. Ideally you will have previous customer service experience but training in this will be given and continuous professional and personal development is available.This is an exciting time to work in Housing. Upcoming changes in legislation mean that local authorities will be expected to work and engage with their tenants in different ways and there will be opportunity for you to contribute to this.You will be given a comprehensive induction to the role, where you will be fully supported by existing team and taught everything you need to do the role.Currently staff work a minimum of 3 days per week in one of several offices across the city, and the role also allows some home working for the remainder of the week.&nbsp;We are constantly adapting our communication styles, providing wider digital options to make our service more accessible to everybody.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.Working arrangements are subject to Government guidance at the time. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit&nbsp;<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.

Housing Service Advisor

<ul></ul>





<h2>Job introduction</h2>Are you passionate about improving social housing and making an improvement to residents across Brighton &amp; Hove?We’re looking for a skilled and proactive Major Works Project Manager to join our Programme delivery team, where you’ll play a key role in delivering major refurbishment works across our housing portfolio.&nbsp;This is a challenging role where you will lead on multiple projects at any one time and be accountable for their success.For an informal discussion, please contact Marcus Richardson - Quality Assurance Manager on 07500 982823.<h2>About the role</h2>This is a dynamic and rewarding role that involves managing refurbishment projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest standards.&nbsp;You’ll work closely with internal teams, contractors, consultants, and residents to ensure that every project meets regulatory requirements and delivers excellent customer outcomes. Your work will directly contribute to our commitment to improving homes and enhancing the quality of life for our residents.&nbsp;Your experience should be in delivering refurbishment projects that range from £500k to £10m in value, and you will have knowledge and experience of Building Safety Regulator requirements in Higher-Risk Buildings.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.Please note this job is hybrid working, with the expectation that you will work from the office a minimum of 3 days a week. The office location is:Housing Centre&nbsp;Unit 1 Fairway Trading Estate&nbsp;Eastergate Road&nbsp;Brighton, BN2 4QEFor more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>&nbsp;Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Major Works Project Manager

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<h2>Job introduction</h2>A building services manager with strong contract management skills is required to to join the M&amp;E team to run the operational tasks that ensure water safety for residents of Brighton and Hove City Council's Housing.Interviews will be held on 11th, 12th and 15th DecemberFor an informal discussion, please contact Robert Mabey - M&amp;E Manager on 07712 411835.<h2>About the role</h2>This is an exciting opportunity to join Brighton and Hove City Council’s Housing M&amp;E team. The post holder will be required to co-ordinate and monitor term maintenance contracts for mechanical and electrical services as well as manage capital funded engineering works as directed by the M&amp;E Manager.The duties include essential safety checks, Contract Management (of specialist contracts such as Legionella management) as well as the upgrade and replacement programmes (capital programmes).The role requires the individual to effectively and efficiently manage technical and customer communications to ensure Water Safety and other M&amp;E workstreams remain effective and safe to use. This is to ensure the safety of our residents and staff who live and work within these properties.There is also a requirement to sensitively and effectively respond to the needs of tenants, leaseholders and their representatives, while meeting and improving performance standards and retaining budgetary control.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

5 Housing Jobs in Eastbourne, UK