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You might then host a home demonstration, introducing new residents to their homes and providing them with all the necessary information and documentation. Later, you could be responding to customer queries or visiting a property to resolve an issue in person, ensuring the customer feels supported and valued. As a Customer Care Coordinator, you'll play a vital role in delivering an exceptional customer experience from the pre-construction phase through to handover and beyond. You'll liaise with contractors, site teams, and residents to ensure a seamless process, proactively addressing customer concerns and managing snagging issues to resolution. You'll also work closely with the Resolution Coordinator to investigate and resolve reported defects, ensuring homes meet the high standards our residents deserve. You're a people person who thrives in a fast-paced environment and is committed to delivering excellent customer service. You'll enjoy working collaboratively across teams and with customers, and you're adept at balancing priorities to meet deadlines. This role requires travel across London for site visits, so you'll need to be flexible and proactive in managing your schedule. In your role, you'll focus on delivering high-quality services to new residents, from ensuring snagging issues are addressed promptly to managing the move-in process with care and professionalism. If you're someone who's customer-focused, well-organised, and ready to make a difference in the lives of our residents, we'd love to hear from you. To be successful in this role, you'll be:<ul> <li>Passionate about delivering exceptional customer service and creating positive experiences.</li> <li>A confident communicator who can build strong relationships with customers, contractors, and internal stakeholders.</li> <li>Proactive and organised, with the ability to manage multiple tasks and meet deadlines effectively.</li> <li>Experienced in resolving defects, aftercare, or repairs, preferably within the housing or construction sector.</li> <li>Knowledgeable about construction processes, project management, and regulatory requirements for residential properties.</li>\n</ul>You'll have:<ul> <li>A strong eye for detail, ensuring all documentation is accurate and homes meet high standards.</li> <li>The ability to use IT applications effectively, particularly MS Excel.</li> <li>An understanding of the development process, property defects, and the role of customer care in housing.</li> <li>Experience communicating and negotiating with internal and external stakeholders.</li> <li>A commitment to diversity and equal opportunities in customer relations, ensuring every customer feels valued.</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place week commencing 12th May. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£37,650","publishDate":"2025-04-18T08:19:42.000Z","expirationDate":"2025-05-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f1e5c6c6-66a9-4352-9460-f112aafd5452.png","score":1,"featured":false,"enhanced":false},{"id":"db34da6a-8be6-4db2-b78f-2abeea339077","title":"Service Delivery Manager","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1>What you'll doAs a Service Delivery Manager, you will lead Notting Hill Genesis' IT support operations, ensuring seamless service delivery that empowers our teams to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly while fostering a culture of continuous improvement.How you'll do it<ul>\n<li>\nTeam Leadership: Manage a team providing first and second-line IT support, mentoring staff through 1:1s, appraisals, and training to meet SLAs/KPIs.</li>\n<li>\nServiceNow Ownership: Act as product owner for ServiceNow, optimising its use across NHG and delivering an improvement roadmap aligned with business priorities.</li>\n<li>\nIncident & Problem Management: Proactively identify and escalate P1 issues, resolve process gaps, and embed ITIL frameworks (Incident, Problem, Change Management).</li>\n<li>\nAsset & Vendor Coordination: Oversee IT asset management and liaise with third-party providers to ensure seamless system support and compliance.</li>\n<li>\nContinuous Improvement: Refine IT service delivery through data-driven insights, ensuring alignment with NHG's operational and regulatory requirements.</li>\n</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We're seeking a Service Delivery Manager who blends technical expertise with inspirational leadership. You'll bring:Essential:<ul>\n<li>ITIL Foundation certification (or higher) and a strong IT technical background, including hands-on experience with ServiceNow.</li>\n<li>Proven track record in managing IT support teams, with exceptional skills in complaint handling, time management, and cross-departmental collaboration.</li>\n<li>Deep understanding of ITIL processes and experience embedding them into daily operations.</li>\n<li>Excellent communication skills, capable of translating technical details into actionable insights for non-technical stakeholders.</li>\n</ul>Desirable:<ul><li>Experience in social housing or regulated sectors </li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 30 April 2025Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.","shortDescription":"","salaryDescription":"£50014 - £55452 per annum + 35 hours per week.","publishDate":"2025-04-17T02:00:51.000Z","expirationDate":"2025-05-01T02:00:51.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6ceb7621-d940-46f0-a1a6-e0f625e067b4.png","score":1,"featured":false,"enhanced":false},{"id":"121a60b2-f73d-46e8-8175-fc9e40a14cb5","title":"Electrician (Voids)","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"The role The Electrician is an essential member of the Direct Repairs department, working within our dedicated Voids team providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. Your main base will be Croydon, with regular travel required across London, and you will be provided with a company van for work purposes. What you'll have Electrical Installation - Section A - All Must have one from the below section:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>NVQ Level 3 Electrical Installation Qualification + AM2</li> <li>City and Guilds 2360 Parts 1 and 2</li> <li>City and Guilds 2330 Levels 2 and 3, (from Sept 2011)</li> <li>City and Guilds 2365 Levels 2 and 3 + AM2</li> <li>City and Guilds 2357 + Including AM2</li> <li>Level 3 Electrotechnical Experienced Worker Qualification 2346 + AM2E</li>\n</ul>Inspection & Testing - Section B - Must have one of the below for voids:<ul> <li>City and Guilds 2391 Periodic Inspection and Testing</li> <li>City and Guilds 2395 Inspection and testing</li>\n</ul>Wiring Regulations - Must have:<ul> <li>City and Guilds 2382-18/20, 18th Edition of the Wiring Regulations\"\" \"</li> <li>Electrical Maintenance/ Installation experience of 5 years</li>\n</ul>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process. In your supporting statement, please address how you meet the above criteria. Advert closing date: 11th May 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£40,600","publishDate":"2025-04-17T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b186391d-c1ca-4f6b-bff9-6413a550ffea.jpg","score":1,"featured":false,"enhanced":false},{"id":"bbb3d4b6-f632-4151-bf11-5bee74c64818","title":"Senior Service Charge Coordinator","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"Senior Service Charge Coordinator PO5: Starting salary £52,674 per annum rising in annual increments to £55,710 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Billing over £19 million of revenue per year the Service Charge Calculation team forms an essential part of the Housing and Adult Social Care directorate, recovering vital income that allows Lambeth Council to continue providing essential services to our residents. The team sits within the Homeownership and Rents department. The team is responsible for calculating the day-to-day service charges for over 9000 leasehold and freehold properties in the borough. The team also leads on gathering information for service charge queries and ensuring the charges are both accurate and reasonable. About the Role: The role would suit a service charge professional with extensive experience in setting leasehold service charges for either a local authority or housing association. The successful candidate must have excellent interpersonal skills and the ability to have a goal-orientated approach to complex problems. Leading a busy team, you will need to have an organised approach to service charge construction, be a great team player, lead by example and be flexible and approachable. You must be able to ensure statutory and corporate deadlines are met in issuing the service charges. You must also have knowledge of current housing legislation as it relates to service charges. You will also occasionally be required to attend evening meetings as well as give evidence in court/first tier tribunal cases. To be considered for interview, your CV and supporting statement will clearly evidence: <ul>\n<li>An excellent knowledge of leasehold issues, including but not limited to: service charges; major works projects; current law and legislation.</li> <li>Broad knowledge and awareness of current issues and developments affecting the management of council housing.</li> <li>Excellent knowledge of the accounting process when constructing service charges.</li> <li>Substantial management experience in leasehold management and practice, with a focus on the financial management of service charges.</li> <li>Experience as a team leader or line manager within a large, complex, customer-focused organisation and of monitoring team performance, preparing performance reports and acting to continually improve the business based on performance.</li> <li>\nExperience of working with property management and accounting IT systems. \n</li> </ul> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Robert Mowatt at rmowatt@lambeth.gov.uk. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recent applicants need not to apply Recruitment Timelines: Closing date: 11:59pm Monday 5th May 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: · Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. · Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. · Membership in the Local Government Pension Scheme. · Hybrid Working. · Employee Assistance Programme. · Occupational Sick Pay based on length of service. · Discounts at local restaurants. · Discount at our Active Lambeth Gyms. · Learning and Development opportunities, including Apprenticeships. · Cycle to Work Scheme. · Secure Bike Storage facilities at our Town Hall and Civic Centre. · Trade Union Membership. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers \n\n <img src=\"https://ars2.equest.com/?response_id=fb8a52398e74de17ba63236e8398eaea&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-16T15:40:04.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44f0a70f-31b5-41d7-a0fa-d15c2465fdc4.jpg","score":1,"featured":false,"enhanced":false},{"id":"4f9ae98c-045d-4a88-a033-1592c5566b33","title":"Housing Services Manager","employer":"CCHA","department":"","location":"Croydon","locationType":3,"description":"Do you want to be part of a caring, forward thinking team who make a difference? Join us as our Housing Services Manager.Housing Services Manager<ul>\n<li>Full time: 35 hours per week</li>\n<li>Permanent</li>\n<li>Office Location: Croydon</li>\n<li>Hybrid working: 2-3 days in office/on site, dependent on business needs</li>\n<li>Salary: £65,897</li>\n<li>Reports to: Director of Customers</li>\n<li>Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more.</li>\n<li>Interview dates: 13 & 16 May 2025</li>\n<li>Advert Closing date: 5 May at 23:59</li>\n</ul>We are looking for an exceptional individual who shares our passion and commitment to deliver the best possible services to our residents. As the lead for our Supported Housing and Older Persons Independent Living accommodation, you'll have the opportunity to really shape and improve services and make a difference.Essential requirements:<ul>\n<li>\nDBS, Right to Work, driving license\n</li>\n<li>Extensive experience working in social housing</li>\n<li>Staff management experience</li>\n</ul> What you’ll bring to ccha:<ul>\n<li>\nCustomer focused with ability to understand customer needs\n</li>\n<li>Track record delivering high standards and improvements</li>\n<li>Successful project management skills</li>\n<li>Experience developing partnerships</li>\n</ul>Essential criteria & key skills<ul>\n<li>Experience working in supported/older persons housing</li>\n<li>Knowledge of legislation & good practice in housing/estate management</li>\n<li>Contract management, procurement and compliance experience</li>\n<li>Developing policies/procedures</li>\n<li>Excellent communication & competent IT skills</li>\n<li>Able to prioritise, make sound decisions and get things done</li>\n<li>Able to work collaboratively and inspire others</li>\n<li>Ability to adapt, use initiative and achieve successful outcomes</li>\n</ul>About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. These include social housing, shared ownership and outright sales.If you’re interested, please apply via <a href=\"https://ccha.biz/about-us/working-for-us/\">https://ccha.biz/about-us/working-for-us/ </a>where the full job description can be found. Please apply for this role through the ccha website (detailed above) to complete an application to be considered.Please note, correspondence regarding your application form will come from either of the email addresses email@vacancyfiller.net or HR@ccha.co.uk. Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact <a href=\"mailto:hr@ccha.co.uk\">hr@ccha.co.uk</a> Other roles you may have experience could include: Supported Housing Manager, Sheltered Housing Manager, Neighbourhood Manager, thanks","shortDescription":"","salaryDescription":"£65897 Per Annum","publishDate":"2025-04-16T14:27:03.000Z","expirationDate":"2025-05-14T14:06:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/04f9b4ad-cbf0-46be-8fa1-ea68be6f461c.png","score":1,"featured":false,"enhanced":false},{"id":"820b0736-1541-49b7-b2d3-1d70ff658895","title":"Stock Condition Surveyor","employer":"Peabody","department":"","location":"London","locationType":3,"description":"The vacancy Please note this role will cover various locations in the South East, Counties & London. Your day as a Stock Condition Surveyor might begin with a detailed inspection of a residential property, carefully assessing its condition and identifying any necessary repairs. Later, you could be working alongside your team to upload and analyse survey data, providing crucial insights that inform our maintenance programmes. Then you might find yourself meeting with an external contractor to discuss compliance with the latest construction standards, before heading to another site for a fire risk assessment, ensuring that all safety measures are in place. You'll play a vital role in maintaining and enhancing the quality of Peabody's housing stock. Each day will bring a new set of responsibilities, whether you're managing comprehensive surveys, working with external agencies, or addressing residents' concerns about their homes. Your expertise ensures that our properties meet and exceed customer expectations while staying compliant with all regulatory requirements. You're someone who excels in detail-oriented tasks, with a strong commitment to ensuring that every property is safe, well-maintained, and compliant with industry standards. You'll collaborate closely with various teams, using your technical knowledge to guide decision-making and effectively address any issues that arise. Your strong relationship-building and communication skills will be essential in this role. Your responsibilities will include conducting detailed surveys and assessments, advising on property conditions, and contributing to the planning of future maintenance works. If you're thorough, technically proficient, and dedicated to providing excellent service, we'd love to hear from you. This role will require a Basic DBS check, full, clean UK Driving License and access to a vehicle. To succeed as a Stock Condition Surveyor, you are:<ul> <li>Committed to delivering top-notch customer service.</li> <li>Resilient, with a positive, flexible, and solution-oriented mindset.</li> <li>Organised, with the ability to manage a diverse caseload and prioritise tasks effectively.</li> <li>Experienced in conducting stock condition surveys, with knowledge of housing management, ideally within the social housing sector.</li>\n</ul>Here just a few of the benefits for working at Peabody: <ul> <li>30 days' annual holiday plus bank holidays </li>\n</ul><ul> <li>Two additional paid volunteering days each year </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance </li> <li>Up to 10% pension contribution</li>\n</ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist Chloe Singleton at chloe.singleton@peabody.org.uk Interviews will be taking place week commencing 5th May. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£43,830","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/47bb1dd8-a426-438b-812c-78e80172cae4.png","score":1,"featured":false,"enhanced":false},{"id":"94ba6c9a-4c5d-457d-8dac-3ef37967765f","title":"Estate Services Caretaker","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"The vacancy Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas. As an Estate Services Caretaker, you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs. You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week. Your role covers all aspects of caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you. To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: This role will require a Basic DBS check. A Full UK driving licence is required.<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? Interview Dates - Week commencing 5th May. If you have any questions about this role, please email Talent Specialist, George Murphy at george.murphy@peabody.org.uk PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2de33a5a-fa80-44ca-ac00-271b06244cf7.png","score":1,"featured":false,"enhanced":false},{"id":"ba635add-dc5b-4f0a-9921-0ce8ab4ea72a","title":"Private Sector Lettings Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"Woking Borough Council is seeking an experienced and motivated Private Sector Housing Letting’s Officer to join our Let’s Rent Housing Team. This is an exciting opportunity to for an individual passionate about improving housing options within the Private Sector, working with landlords and tenants to deliver high-quality services.\nWoking Borough Council has a unique Private Sector Lettings scheme for residents who are homeless or are threatened with homelessness. As a Private Sector Housing Lettings Officer, you will be responsible for managing and facilitating the allocation of properties within the private sector. You will work closely with private landlords, tenants and other stakeholders to ensure a smooth and efficient lettings process.\nKey Responsibilities:\n<ul>\n<li>Procure properties from the Private Sector and bring them onto one of the Private Rented Access Schemes.</li>\n<li>Manage the allocation of private rented accommodation, ensuring compliance with housing policies and legislation.</li>\n<li>Build and maintain positive relationships with private sector landlords and letting agents to encourage engagement.</li>\n<li>Conduct property inspections to ensure the property meets and are kept within the required standards and regulations.</li>\n<li>Provide excellent customer service to both landlords and tenants, addressing any issues or concerns promptly and professionaly.</li>\n<li>Work closely with other teams within the Council and services outside of the Council, to deliver coordinated services.</li>\n<li>Continually work with the Private Sector Housing Team Leader to inprove the schemes and adapting to the ever-changing Lettings Industry.</li>\n</ul>\nSkills and Experience:\n<ul>\n<li>A good understanding of private sector housing, legislation, and relevant housing policies is essential for this role.</li>\n<li>Experience in housing management, lettings, or a similar role.</li>\n<li>Strong communication and negotiation skills, with the ability to engage effectively with a variety of staeholders.</li>\n<li>Excellent organizational skills, with the ability to manage multiple tasks and priorities.</li>\n<li>A customer-focused approach and a commitment to delivering a high-quality service.</li>\n<li>A good knowledge of Word, Excel and Outlook and the ability to communicate effectively at all levels are essential.</li>\n<li>Knowledge of housing law, including landlord and tenant responsibilities, and relevant housing benefits knowledge would be an advantage.</li>\n</ul>\nThe ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.\nPlease note that it is a requirement of this role to have a full UK driving License and access to a car that can be driven for Council business purposes.\nBenefits:\n<ul>\n<li>Hybrid working 3/4 days in the office, 1/2 day(s) working from home</li>\n<li>23 days annual leave increasing to 28 upon 5 years continous local government service, plus 8 days for bank holidays.</li>\n<li>Flexi Time Scheme with ability to take an extra 2 days leave a month.</li>\n<li>*Vehicle Allowance of £2,600.00 (amount dependant on CO2 emmisions of vehicle)\n</li>\n<li>Flexible Benefits Allowance of £1,881 which can be used to pay for a parking permit in the town centre</li>\n<li>Training and development opportunities</li>\n<li>Mileage allowance of 45p per mile</li>\n</ul>\nThe Council offers a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. \n \nWho to contact for informal discussion:\n \nFor an informal discussion about the role, please contact Clare Hadley (Private Sector Housing Team Leader) on 01483 743 455 or email on clare.hadley@woking.gov.uk.\n \nClosing Date: 9 May 2025 - 23:55pm\nInterview Dates: TBC","shortDescription":"","salaryDescription":"Salary Circa £29k (dependent on experience) plus a flexible benefits allowance of up to £1,881 per annum and a vehicle allowance of up to £2,600","publishDate":"2025-04-15T08:14:00.000Z","expirationDate":"2025-05-09T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f526c254-ddd0-4e00-8a5e-9549ce602f1c.png","score":1,"featured":false,"enhanced":false},{"id":"4b301fa7-dd11-426d-83f6-c614368a38b4","title":"Assistant Director of Repairs Operations","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"The vacancy You're not just a senior operational leader who understands the commercial and operational demands of a fast-moving repairs service; you care deeply about the real impact your work has on people's lives. You know that a repairs service isn't just about fixing things quickly — it's about making homes safer, more comfortable, and showing residents they're valued. If you're driven by both performance and purpose, and you're ready to lead a service that truly puts residents first, this role is for you. As our Assistant Director of Repairs Operations, you'll lead the delivery of a safe, reliable and resident-focused repairs service across four regions. This is a role for someone who can bring stability, continuous improvement, and inspire a culture where resident impact is front and centre. You'll work closely with our senior teams and external service providers, making sure that performance metrics translate into meaningful change for residents — fewer delays, better quality repairs, and a service that truly listens. You'll be championing our residents' voices at every turn, working alongside internal leaders and resident committees to ensure our homes remain safe, comfortable and dignified spaces. This is about more than hitting Service Level Agreements. It's about leadership that puts people first. You'll bring:<ul> <li>A proven track record of managing large, multi-regional service delivery teams.</li> <li>Strong operational expertise in repairs in high-volume service environments.</li> <li>Outstanding crisis management, scheduling and resource optimisation skills.</li> <li>A passion for real-time decision-making that drives continuous improvement.</li> <li>The resilience and presence to influence at Board, Exec and Resident levels.</li> <li>Above all, a deep belief that the quality of a repairs service can transform lives.</li>\n</ul>You'll report to the Director of Repairs and lead four Regional Heads of Service. With your leadership, we'll build a repairs service that reflects Peabody's core mission: helping people flourish. Sound like your next step? Click 'Apply Now' to submit your CV and supporting statement in one document. Interviews will be taking place on 12th May in person at our offices in Westminster Bridge Road. Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday plus bank holidays </li>\n</ul><ul> <li>Competitive salaries that are benchmarked regularly against current market rates </li> <li>Two additional paid volunteering days each year </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance </li> <li>Up to 10% pension contribution</li>\n</ul>Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received. If you need to ask us anything else at all, feel free to drop an email to victoria.wilson1@peabody.org.uk and one of our team will be in touch.","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-04-15T04:33:40.000Z","expirationDate":"2025-04-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/144dbdca-600b-4ae5-8211-cd2685e365ce.png","score":1,"featured":false,"enhanced":false},{"id":"f7eb3a9b-5791-474b-94bf-f7a66f2cedcd","title":"Service Desk Analyst","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Service Desk Analyst to join our thriving IT team on a 12-month fixed-term contract. As a Service Desk Analyst, you'll be the first point of contact for NHG's IT support, delivering efficient solutions that keep our teams running smoothly. This role is crucial in maintaining high customer satisfaction, resolving technical issues, and ensuring seamless access to systems that empower our mission to create thriving communities.The Service Desk Analyst will be primarily based at our head office in Kings Cross with occasional travel to our offices in Hammersmith and Chelmsford.How you'll do it<ul>\n<li>Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management.</li>\n<li>Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed.</li>\n<li>Incident Management: Prioritize and document incidents, ensuring resolutions align with SLAs and monitoring performance metrics for continuous improvement.</li>\n<li>Knowledge Sharing: Maintain and update knowledge bases with solutions to common issues, supporting colleagues and streamlining future problem-solving.</li>\n<li>Asset Management: Track IT assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes.</li>\n</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Service Desk Analyst who thrives in fast-paced environments and embodies NHG's values of compassion, dependability, and inclusivity. You'll bring:Essential:<ul>\n<li>A degree in a related field</li>\n<li>Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems.</li>\n<li>Strong troubleshooting skills for Microsoft Office, Outlook and basic PC hardware/software configurations.</li>\n<li>Excellent communication skills, with the ability to explain technical issues to non-technical users.</li>\n</ul>Desirable:<ul><li>Familiarity with Active Directory, Office 365, and remote support tools.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 29 April 2025Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. ","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-04-15T04:18:55.000Z","expirationDate":"2025-04-29T04:18:55.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/52f81f94-3402-4026-add1-739090263df5.png","score":1,"featured":false,"enhanced":false},{"id":"97b3a0a0-855e-4120-bfcd-1b8c111ec483","title":"Coordination & Review Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"Coordination and Review Officer x2 posts PO2: Starting salary £43,542 per annum incl LW. Fixed Term Contract or Secondment Opportunity until 30 September 2026 About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The number of Lambeth households in temporary accommodation has increased rapidly in recent years, as seen across London. We face a shared housing crisis and a limited supply of homes with which to help people. We know that living in temporary accommodation for extended periods of time can impact people deeply, from their health and wellbeing to their relationships, education and access to employment. In addition, the quality and or suitability of their accommodation may further impact their well-being. We are required by law to ensure temporary accommodation is suitable having regard to client’s needs and continue to keep under review the suitability of their accommodation. This role will be responsible for completing formal written suitability assessments of accommodation and offers of accommodation in a timely and effective way. About the Role: You will work within a multi-disciplinary team. This includes Temporary Accommodation Team Leader who will lead the team; Temporary Accommodation Complaints Officers who will assist in the investigation and response to complaints; Temporary Accommodation Inspection Officers, who will inspect accommodation in response to complaints and reviews; Temporary Accommodation Review Officers who will conduct formal Suitability Assessments. The successful candidate will be passionate, hard-working and motivated in the investigation and writing of suitability reviews. We especially welcome applications from people who have knowledge of homelessness and temporary accommodation and competency in investigating and writing suitability assessments, with high a level of attention to detail. You will be results-driven and will have the ability to work in a fast-paced, highly pressurised environment, to competing priorities, with a strong orientation to achieving targets and KPIs and achieving value for money. You will have excellent people skills, and an ability to see things from others’ perspectives. You will have excellent oral and written communication skills You will undertake your work within the legal framework of statutory homelessness and will ensure that the team is compliant with the council’s legal obligations. You will be responsible for the management, investigation and completions of suitability assessments. A key part of your role is to implement the Council’s legal duties to people living in temporary accommodation, requiring knowledge of the legal framework of statutory homelessness. This will include decision making which is in line with the law and the council’s duties to homeless clients. You will need to communicate decisions clearly and with care, providing detailed written decision letters that will stand up to challenge. The team will be based within the Housing Needs / Temporary Accommodation Service, and you will work alongside other relevant teams as part of your role. To be considered for interview, your CV and supporting statement will clearly evidence: In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications. Equity <ul>\n<li>Listen to the views of others and ask for their opinions making sure that everyone in my team inputs into the things that matter. </li> <li>Ensure fairness and justice is at the heart of my decision making and support to my team and others. </li> <li>Take time to build trust, building the respect of our stakeholders and ensuring as a team we take accountability for doing what we agree to do. </li> <li>Develop others and ensure we work as one team for Lambeth, encouraging everyone to play their part </li> <li>Take positive action to ensure everyone in my team has opportunities to learn and grow at work </li> <li>Encourage everyone to be themselves at work and value who they are </li> <li>I am inclusive and actively celebrate diversity, recognising everyone in my team as individuals.</li> </ul> Key Knowledge <ul>\n<li>K1: Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.</li> <li>\nK2: Demonstrable knowledge of s.202 & s.204 review procedures.\n</li> <li>\nE1: Experience of applying legislation from Part 6 and Part 7 of the Housing Act, and other relevant legislation, case law and best practice to homelessness or review cases.\n</li> <li>E2: Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.</li> <li>E5: Experiencing of prioritising competing demands in a pressurised environment, recogni<img src=\"https://ars2.equest.com/?response_id=f54b59b89144a00d011f797f00372589&view\" alt=\" \" width=\"1\" height=\"1\"></li>\n</ul>","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-14T15:40:05.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/722cfea0-0a66-44a6-a79b-7d0f48f8febd.jpg","score":1,"featured":false,"enhanced":false},{"id":"f1e4f45c-ab12-470d-893f-b5f2c43bea63","title":"Housing, Leisure and Community Support Services Accountant","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"Housing, Leisure and Community Support Services Accountant\nSalary: £46,599 - £54,365 (Bar £50,051 until full membership of CCAB body) \n(pay award pending)\nReferences: PRN000272\nThe role \nElmbridge’s Finance Team are looking to recruit an experienced local government accountant to provide quality financial advice and information to Heads of Service and Budget Managers to support their decision making, financial planning, monitoring and reporting. \nThe key responsibilities of the role include:\n<ul>\n<li>Preparation of the final accounts, including producing working papers and liaison with the Council’s external auditors.</li>\n<li>Preparation of revenue estimates.</li>\n<li>Providing monthly revenue budget monitoring reports for budget managers.</li>\n<li>Supporting the development of the Medium Term Financial Strategy</li>\n<li>Providing financial advice, information and support to budget managers.</li>\n<li>Reconciliations of control accounts.</li>\n<li>Government returns and claims.</li>\n</ul>\nAbout you\nIn addition to being enthusiastic and willing to contribute to strong team environment, you will:\n<ul>\n<li>have a full (or part) CCAB qualification</li>\n<li>have significant experience of working within a local government finance team</li>\n<li>have a detailed knowledge of the CIPFA Code of Practice</li>\n<li>have a high standard of numeracy and accuracy</li>\n<li>be able to complete task within deadlines</li>\n<li>have an excellent working knowledge of spreadsheets and</li>\n<li>be able to communicate effectively.</li>\n</ul>\nIf you would like to discuss the role further contact Paul Windust, Chief Accountant on 01372 474228 or Andrew Cooper, Head of Finance on 01372 474123 for an informal conversation.\nClosing Date: 9 am Sunday 3rd May 2025\nInterview Dates: Week commencing 12th May 2025","shortDescription":"","salaryDescription":"£46,599 - £54,365","publishDate":"2025-04-11T14:04:00.000Z","expirationDate":"2025-05-03T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/35de2250-decd-4e20-93bb-5be946d1bc04.jpg","score":1,"featured":false,"enhanced":false},{"id":"e3918cec-c14a-4f53-abc6-68a008180fc6","title":"Commercial Manager Facilities Management (Corporate Property)","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Facilities Management (FM) Team are responsible for ensuring the Council's corporate property portfolio is maintained and complaint in order to provide safe working environments for staff and visitors. Both soft and hard FM are delivered by external contractors who work closely with the Council's FM team to ensure the smooth delivery of maintenance schedules, reactive repairs, cleaning, security and waste collection. The FM Team at the Royal Borough of Kingston maintain and repair a range of corporate buildings that includes Libraries, community centres, offices and leisure facilities. They also provide security and cleaning services across the property portfolio ensuring that buildings are safe and comfortable for staff and visitors. The Commercial Manager plays a crucial role in ensuring that all FM contractors are performing in accordance with contractual obligations. A good understanding of contract planning and reporting is key to ensure all corporate property is compliant and well maintained. Developing strong communication with external contractors and demonstrating confidence to challenge poor performance is paramount for this post. Holding contractors to account where necessary and instigating new processes and procedures when required to improve performance are key requirements for the post. Having an overview of all hard and soft FM activities and implementing reporting processes for the senior leadership team and H&S Board will be a regular task for the Commercial Manager. The post requires an on- site presence to work closely with the council's FM staff as well as the contractors. There is a good working relationship already in place and this post is required to be present to work with all FM staff and build on what is already a well performing and experienced team. The role reports to the Head of Property & FM and will be required to meet weekly to report on progress across all FM contracts. About the Role and Our Ideal Candidate : The Commercial Manager (FM) commissions and monitors all FM contracts and reports progress to Board. The post manages the operational FM team and makes changes when required to improve performance. The post requires the following<ul>\n<li> Monthly monitoring of KPIs across four contracts </li>\n<li> Ensures that compliance testing targets are met and recorded </li>\n<li> Line manager to the Workplace Manager and Building Services Manager </li>\n<li> Commision new contracts when required working with the Council's procurement team </li>\n<li> Manages the FM budget across all contracts </li>\n<li> Identify, monitor and report on risk </li>\n</ul> About you <ul>\n<li>Experience of working in a similar role working on FM contracts</li>\n<li>Able to work on initiative with minimal supervision</li>\n<li>Experience of commissioning and evaluating FM contracts</li>\n<li>Robust communication skills and experience of working with a number of stakeholder</li>\n<li>Report writing and presenting to senior leadership </li>\n<li>Managerial experience and implementing change to operation staff where necessary</li>\n<li>Strong negotiating skills </li>\n<li>Sound understanding of risk management and reporting</li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£63,159 - £68,973","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-28T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdf149e6-db1c-4d03-8b06-c3f625e6d48a.jpg","score":1,"featured":false,"enhanced":false},{"id":"66a37904-d15e-4085-8662-045c459c4f05","title":"Digital Strategic Change Lead - Housing","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. We are looking for someone who has a successful track record in delivering transformational change to support the embedding of new technology, maximising value from our systems,facilitating the wider digital roadmap for the service and leading the maximisation of opportunities for continuous improvement / best practice across. This role will be responsible for holding the overall digital change journey in Housing, with a focus on process improvement to ensure that the service has the right work practices and data that enable them to achieve their vision. As our digital change lead for Housing you will be responsible for driving change across the Housing department and beyond. Working across the service and with other enabling services including Finance (in particular Revenues & Benefits), Adult Social Care, Customer Fulfillment, Digital, Data and Insight and Transformation as well as key external stakeholders to drive improved outcomes for our residents. The role will be responsible for enabling adoption of change on the ground with services. Supporting mainstreaming and embedding of digital change; promoting collaboration getting teams to work together to find joint solutions. This strategic role reports directly to the Director of Housing, embedded in the wider housing team sitting on the Housing management team. Whilst there is no direct line management this role is expected to drive change through effective facilitation, engagement and networking with colleagues. About the Role and Our Ideal Candidate : Key activities Digital/New Ways of Working<ul><li> Service transformation and leveraging the investment in the new Housing Management System and improved use of data </li></ul><ul>\n<li> Collaboration with Digital and IT colleagues to translate digital solutions into services </li>\n<li> Championing the use of new technologies to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible </li>\n</ul>Delivery<ul>\n<li> Leads on the delivery of the business outcomes from the investment in technology and change initiatives. </li>\n<li> Ensures that benefit realisation is at the heart of improvement activity and enables staff to adopt change and deliver business benefits </li>\n<li> Leads and promotes iterative and continuous service development, responding to market developments and service needs </li>\n</ul>Commissioning & Performance Management<ul>\n<li> Collaborates with managers/ leaders and colleagues to define strategic outcomes, set targets and engagement with colleagues, within a culture of continual improvement </li>\n<li> Develop and deliver on digital operational plans to ensure that the Council resources within the teams are used to best effect and impact </li>\n<li> Deliver value for money in line with the Council's commissioning ambitions </li>\n<li> Taking an evidence based approach, utilising data, insight and business intelligence to drive decision making </li>\n</ul>Custom ers and Partners<ul>\n<li> Leads on building effective strategic internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way </li>\n<li> Contributes, proactively to Kingston's commitment to community cohesion and valuing diversity and social inclusion </li>\n<li> Puts the resident needs at the heart of digital design and works to improve resident experience across Housing using digital outcomes </li>\n</ul>Equality and Diversity<ul><li> Embeds equity, equality, fairness and diversity into all aspects of team working and service delivery </li></ul>Corporate responsibilities<ul>\n<li> Emergency planning and business continuity </li>\n<li> Engagement & Collaboration </li>\n<li> Volunteering/Social impact </li>\n<li> Health & Safety - may be required to attend events and meetings outside normal hours and postholders will need to manage their work life balance flexibly to meet the needs of the role. </li>\n<li> GDPR </li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£57,663 - £63,159","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-26T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2936edfa-7a3c-41f3-b319-0f78c25b0db4.jpg","score":1,"featured":false,"enhanced":false},{"id":"6e658d05-5cae-4e72-af4b-c880a3d9a282","title":"Housing Officer","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : This is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years. We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord. We'd love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. About the Role and Our Ideal Candidate : To deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience. About You<ul>\n<li> Have excellent communication skills i.e. Communicating clearly, confidently and appropriately with residents, partners and colleagues using the best methods of communication </li>\n<li> Knowledge on Housing Regulator Consumer Standards </li>\n<li> Able to attend evening meetings </li>\n</ul><ul>\n<li> Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders, </li>\n<li> Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding </li>\n<li> Taking appropriate action regarding breaches of tenancies </li>\n<li> Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management. . </li>\n</ul><ul><li> Identifies the need for and promotes Resident engagement/ participation and community development initiatives. This includes attending residents' meetings. </li></ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£37,068 - £40,755","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5f8ee0a2-002e-4907-b31e-34dff4267d82.jpg","score":1,"featured":false,"enhanced":false},{"id":"98f4db3e-7511-4c35-87ed-65b48996b28a","title":"Wellbeing Support Worker","employer":"Peabody","department":"","location":"London","locationType":3,"description":"The vacancy Your typical day could start with working with residents in their homes and neighbourhoods to understand their immediate needs. Then you might be delivering advice and wellbeing support in the community wellbeing hubs before engaging with external stakeholders in your area to build a strong network of support for our residents. As an Advice and Wellbeing Specialist, you'll deliver proactive and trauma informed support to meet the holistic needs of residents. Your support will be tailored to your resident's needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You will empower residents through positive engagement to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. We are looking for two outreach Advice and Wellbeing Specialists to join the team:<ul> <li>One position will cover Northwest London including boroughs such as Harrow, Brent, Westminster, Ealing</li> <li>The second position will cover all London areas, mainly focusing on Central London and surrounding boroughs including Kensington & Chelsea, Islington, Southwark and Wandsworth.</li>\n</ul>You'll be required to work from an office at least one day per week. Your role covers everything from working with the Allocations, Financial Inclusion and Neighbourhoods teams to providing peer support to colleagues. If you're passionate about customer service, and resilient with a positive and can-do-attitude, we want to hear from you. *This job is being advertised as Wellbeing Support Worker but on appointment your job title will be Advice & Wellbeing Specialist. To be successful in this role, you're:<ul> <li>experienced in working with vulnerable people and providing frontline support and advice in an outreach setting</li> <li>experienced in working with complex cases including hoarding and substance abuse</li> <li>an excellent communicator - both written and verbally</li> <li>excellent case management skills with the ability to self-manage a diverse and varied caseload, and able to prioritise work effectively and produce high quality work</li> <li>a great team player</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an Enhanced DBS check. The post holder will need to be able to travel using their own transport/public transport. Travel will mainly be across London. Are you ready to apply? Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. Let us know in your supporting statement which post you're applying for. If you have any questions about this role, please email Caroline Seery at caroline.seery@peabody.org.uk Early applications are encouraged as we reserve the right to close the advertisement earlier than stated. Interviews will be taking place on 15th & 16th May PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£33,400","publishDate":"2025-04-11T01:03:29.000Z","expirationDate":"2025-04-27T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fcf3b431-5b48-40aa-ac53-543c17713db1.png","score":1,"featured":false,"enhanced":false},{"id":"c71e0c57-3752-489f-928f-0839bae410ed","title":"Tenancy Sustainment Officer","employer":"Southern Housing","department":"","location":"Brighton","locationType":3,"description":"The role As a Tenancy Sustainment Officer, you'll provide intensive tenancy sustainment support to our most vulnerable residents, helping them to sustain their tenancy and reduce the risk of tenancy failure. You'll support residents with diverse and complex needs, including residents who are experiencing safeguarding concerns and Domestic Abuse. You'll ensure referrals are made to the appropriate statutory agencies, co-ordinate multi agency meetings, ensuring residents receive the help and support they need. This is an FTC until 31/10/25 and the role is based at Courtney King House, Brighton. What you'll be doing<ul> <li>Providing structured support to our most vulnerable residents enabling them to sustain their tenancy and develop effective methods to achieve their identified support targets.</li> <li>Carrying out a risk assessment with each resident, highlighting any risks to themselves, their tenancy or others.</li> <li>Completing an action plan with each resident, detailing all elements of support required to sustain their tenancy. This will include making referrals to external agencies and signposting. You'll regularly review action plans through to case closure.</li> <li>Visiting residents in their home, complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners.</li>\n</ul> What you'll need <ul> <li>Experience of working in a front facing customer focused role and Excellent knowledge of housing law, rights of tenants and laws relating to repairs and safeguarding.</li> <li>An in depth understanding of issues affecting vulnerable people •</li> <li>A Proven track record of developing and building relationships with external providers and with partner organisations. Good negotiating and influencing skills.</li> <li>A confident individual with exceptional listening and customer service skills. Excellent communication skills both verbal and written.</li> <li>The necessary skills to complete support plans, reports and risk assessments.</li> <li>Ability to organise and prioritise own workload to meet deadlines. Capability to lone work and a motivation to work with resistant and chaotic individuals and households. Able to manage a high and varied workload.</li> <li>You'll need a full driving licence and access to own vehicle</li>\n</ul>Please note, in your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. This role closes on Thursday 24th April 2025 at 23:59 Interviews : W/c 5th May 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£37,000 Per Annum","publishDate":"2025-04-10T00:00:00.000Z","expirationDate":"2025-04-24T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9c36b70b-4ba4-4b07-b56a-0a55adfe0887.jpg","score":1,"featured":false,"enhanced":false},{"id":"d9fb2fe3-9158-4a59-ba74-5d34fbdd4176","title":"Multi-Trade Technician (Voids)","employer":"Southern Housing","department":"","location":"Reading & Bracknell","locationType":3,"description":"The role Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board Multi Trade Technicians specialising in Plumbing & Carpentry, who thrive in a challenging, fast paced environment. The role will be based across Reading & Bracknell, and you will be provided with a company van for work purposes. You'll be an essential member of the Direct Repairs department, working within our dedicated Voids team providing a comprehensive, efficient, and responsive property service delivery. You'll provide clear structure and support to operatives and other members of your team in managing repairs effectively from issue to completion and final quality assurance. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices. What you'll have<ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>A valid UK driving licence and the ability to travel between multiple sites and offices.</li>\n</ul>In your supporting statement, please address how you meet each of the above criteria providing real examples. Advert closing date: 1st May 2025 at 23:59 Please note, we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications. About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£38,000 per annum","publishDate":"2025-04-10T00:00:00.000Z","expirationDate":"2025-05-01T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/20c2876e-3ef2-47a8-96c0-4d83b72f807a.jpg","score":1,"featured":false,"enhanced":false},{"id":"5302ba0f-d611-4b98-8e08-f8a3d6b22ec7","title":"Senior Project Manager – Asset Optimisation","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"The vacancy Do you demonstrate strong commercial acumen and a strategic mindset? Are you driven by successful outcomes while collaborating across departments and thrive in environments where proactive problem-solving and clear communication are key? If so, you could be a perfect fit for our role. As a SeniorProject Manager - Asset Optimisation, you will be a key part of the Asset Investment team and the driving force behind our disposal programme. Your typical day might start with a strategy meeting to assess new opportunities for property disposals, before heading into a progress check-in with your team to identify and negotiate sales routes while building Peabody's asset disposal pipeline. You will lead a team of project managers and sales officers, overseeing property sales that support Peabody's long-term strategy for asset optimisation. You will play a vital role in ensuring our portfolio delivers value and supports community goals, working closely with internal and external partners including legal teams, estate agents, local authorities and housing colleagues. For this role, you will need to be in the office at least one day a week, with some travel between sites will also be required. Your role is centred on maximising the value of our existing stock - from managing disposals, analysing market trends, coordinating voids data, to working closely with our stakeholders to ensure we deliver an efficient, customer-focused and compliant service. Please note this role requires a valid full UK driving license and access to a vehicle. To be successful in this role, you are:<ul> <li>an experienced project manager with a strong track record in asset disposals, property sales or estate management.</li> <li>successful in achieving financial targets by strategically disposing of underperforming assets via various routes to market, including auction, open market sales and stock transfers.</li> <li>confident in leading a multi disciplined team, with a people-first approach.</li> <li>skilled in managing stakeholder relationships, including Local Authority partners, Estate Agents, Auctioneers, Solicitors and Consultants.</li> <li>commercially focused with the ability to hit financial targets and deadlines.</li> <li>confident navigating and interpreting legal documents, sales contracts and sector legislation.</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance </li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk Interviews will be taking place week commencing 28th April PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£66,240","publishDate":"2025-04-09T10:07:25.000Z","expirationDate":"2025-04-22T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c0513f0a-3060-47c4-bef9-d4b3c028be6e.png","score":1,"featured":false,"enhanced":false},{"id":"c8a657ac-8757-4f33-9bc4-4a7df9fe0eab","title":"Repairs Analyst","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"The vacancy Are you curious about data and able to take information and translate into something meaningful? Can you produce and present high quality performance reports and identify commercial efficiencies and operational improvements? As a Repairs Analyst, you will play a key role in enhancing Peabody's repairs service by analysing performance and commercial data. You will be responsible for identifying trends, gaps, and opportunities that drive operational efficiency and improve value for money. This is an exciting opportunity to make a real impact by using data-driven insights to shape service improvements and strategic decision-making. You'll be an experienced Analyst with a passion for data and the ability to turn complex datasets into clear, actionable insights. Working closely with cross-functional teams, and key stakeholders, you'll analyse performance trends, highlight cost-saving opportunities, and help implement data-led service enhancements. Your expertise will ensure that our repairs service operates effectively, delivering improved outcomes for customers and better financial efficiency. You'll be required to work in the office a minimum of two days per week. You'll develop and maintain high-quality reports and dashboards using tools such as Excel, Power BI, and SQL, providing clear insights that inform strategic decisions. Your ability to source, clean, and interpret large data sets will be key to identifying areas for improvement and ensuring robust data governance. Strong communication skills will enable you to engage effectively with stakeholders, translating analytical findings into practical recommendations. If you're passionate about using data to drive meaningful change, we'd love to hear from you! To be successful in this role, you're:<ul> <li>experienced in data analysis and performance analytics, ideally within a repairs or operational environment.</li> <li>proficient in Excel, Power BI, SQL, with the ability to create insightful dashboards and reports.</li> <li>skilled in handling large datasets to identify trends, performance gaps, and improvement opportunities.</li> <li>commercially aware, with experience in contract performance analysis and cost-saving initiatives.</li> <li>a problem-solver with strong analytical skills and a keen eye for detail.</li> <li>a confident communicator, able to present complex data persuasively to diverse audiences.</li> <li>knowledgeable about key performance indicators and benchmarking methodologies.</li> <li>customer-focused with a commitment to service excellence.</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? Click 'Apply Now' and submit your CV and a bit about why you are the right person for the role. If you have any questions about this role, please email Talent Specialist, Caroline Seery at caroline.seery@peabody.org.uk Early applications are encouraged as we reserve the right to close the advertisement earlier than stated. Interviews will take place during the week commencing 5th May. You must be eligible to work in the UK to apply for this vacancy. 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Housing job vacancies in Esher

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31
Housing job vacancies in Esher

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Customer Care Coordinator

Peabody

£37,650

South East London (On-Site)

Posted 2 days ago

Service Delivery Manager

Notting Hill Genesis

£50014 - £55452 per annum + 35 hours per week.

Kings Cross (On-Site)

Posted 3 days ago

Electrician (Voids)

Southern Housing

£40,600

Croydon (On-Site)

Posted 3 days ago

Senior Service Charge Coordinator

Lambeth Council

£50,000 - £74,999

6 Brixton Hill (On-Site)

Posted 4 days ago

Housing Services Manager

CCHA

£65897 Per Annum

Croydon (On-Site)

Posted 4 days ago

Stock Condition Surveyor

Peabody

£43,830

London (On-Site)

Posted 4 days ago

Estate Services Caretaker

Peabody

£26,583 per annum

Southall (On-Site)

Posted 4 days ago

Private Sector Lettings Officer

Woking Borough Council

Salary Circa £29k (dependent on experience) plus a flexible benefits allowance of up to £1,881 per annum and a vehicle allowance of up to £2,600

Woking (Hybrid)

Posted 5 days ago

Assistant Director of Repairs Operations

Peabody

Competitive

South East London (On-Site)

Posted 5 days ago

Service Desk Analyst

Notting Hill Genesis

£30890 - £34322 per annum + 35 hours per week.

Kings Cross (On-Site)

Posted 5 days ago

Coordination & Review Officer

Lambeth Council

£40,000 - £49,999

6 Brixton Hill (On-Site)

Posted 6 days ago

Housing, Leisure and Community Support Services Accountant

Elmbridge Borough Council

£46,599 - £54,365

Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD (On-Site)

Posted 9 days ago

Commercial Manager Facilities Management (Corporate Property)

Royal Borough of Kingston Upon Thames

£63,159 - £68,973

Kingston (On-Site)

Posted 9 days ago

Closing in 6 days

Digital Strategic Change Lead - Housing

Royal Borough of Kingston Upon Thames

£57,663 - £63,159

Kingston (On-Site)

Posted 9 days ago

Housing Officer

Royal Borough of Kingston Upon Thames

£37,068 - £40,755

Kingston (On-Site)

Posted 9 days ago

Wellbeing Support Worker

Peabody

£33,400

London (On-Site)

Posted 9 days ago

Closing in 4 days

Tenancy Sustainment Officer

Southern Housing

£37,000 Per Annum

Brighton (On-Site)

Posted 10 days ago

Multi-Trade Technician (Voids)

Southern Housing

£38,000 per annum

Reading & Bracknell (On-Site)

Posted 10 days ago

Closing in 3 days

Senior Project Manager – Asset Optimisation

Peabody

£66,240

South East London (On-Site)

Posted 11 days ago

Closing in 4 days

Repairs Analyst

Peabody

£45,000

South East London (On-Site)

Posted 11 days ago

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31 Housing job vacancies in Esher

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Customer Care Coordinator

Service Delivery Manager

Electrician (Voids)

Senior Service Charge Coordinator

Housing Services Manager

Stock Condition Surveyor

Estate Services Caretaker

Private Sector Lettings Officer

Assistant Director of Repairs Operations

Service Desk Analyst

Coordination & Review Officer

Housing, Leisure and Community Support Services Accountant

Commercial Manager Facilities Management (Corporate Property)

Digital Strategic Change Lead - Housing

Housing Officer

Wellbeing Support Worker

Tenancy Sustainment Officer

Multi-Trade Technician (Voids)

Senior Project Manager – Asset Optimisation

Repairs Analyst

31
Housing job vacancies in Esher