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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technical_Officer_JD_PRG_Jan_25.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4859/Technica…</a></li>
</ul>





Technical Officer
Are you a people person?
Can you learn fast, and adapt to deliver brilliant services?
Are you tenacious and passionate about your work?
We are growing and have a need for a Technical Officer to join our Asset team.&nbsp; &nbsp;This is a great opportunity to join a friendly and enthusiastic team.
Reporting to the Director of Asset Management, you will be supported in developing your career and will be involved in a range of interesting and unique projects.
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and will provide training and a development plan for our staff that meets both professional and personal ambitions.
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants.
We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
There will be some travel involved with this role.

Technical Officer

<ul></ul>





Housing Needs Review &amp; Improvement Manager &nbsp;(Job number: 3609) Salary: £48,969 Grade:&nbsp;Level 4 Zone 2 Location:&nbsp;5 Pancras Square, N1C 4AG Contract Type:&nbsp;Permanent &nbsp; Hours:&nbsp;36 per week,full time Closing Date:&nbsp;Monday 7^th July at 23:55 About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We’re working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We’re looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden’s housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE&nbsp; or copy and paste the below in to your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/documen…</a> What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; &nbsp;&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Housing Needs Improvement Manager

<ul></ul>

Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management.&nbsp;
Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents &amp; Service Charge Analysts and ensure that high quality services are provided internally and externally.
The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.
Our ideal candidate will have:
<ul>
<li>Considerable experience of rent and service charge management in the housing sector.</li>
<li>AAT or equivalent accounting qualification.</li>
<li>Experience of using housing management and financial systems (e.g. SUN/CIVICA).</li>
<li>Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.</li>
<li>Track record of delivering service improvements and the ability to work across teams.</li>
<li>Experience of managing and developing staff.</li>
<li>Excellent verbal and written communication skills.</li>
<li>A positive “can do” attitude and a commitment to a high standard of service delivery.</li>
</ul>
If you think you have the skills to do all this and more, we want to hear from you.
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and to apply, please click on the apply link above.
No agencies.
Closing date: Sunday 29 June 2025.
Interviews will be held on Wednesday 9 July 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Rent & Service Charge Manager

<ul></ul>





About the Role and Our Ideal CandidateWe are a groundbreaking, innovative housing partnership working as a not for profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton.The housing stock is owned by the London Borough of Sutton, the day to day management, maintenance and asset investment is the responsibility of SHP. We embarked on a large&nbsp; transformation programme for both residents and colleagues, have achieved Customer Service Excellence and the&nbsp; Domestic Abuse Housing Alliance (DAHA) accreditation, and will be delivering our new asset investment programme based on the best stock condition survey data in the sector, delivering investment to residents homes, fire and building safety works along with much more.&nbsp; We have a strong commitment to colleague engagement, health, wellbeing and flexible working.We are looking for&nbsp; a skilled professional who is able to lead the Home Ownership Service reporting to the Operations Director.&nbsp; The successful candidate will be responsible &nbsp;for a range of duties including&nbsp; service and major works billing and collection, right to buy and resales, leading the buy back and acquisition programme on behalf of LB Sutton, carrying out Section 20 consultation for major works, procurement and long term qualifying agreements, representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations, and will be able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for residents and partners. &nbsp;An ambitious and inspirational leader you will inspire colleagues with their passion for home ownership and customer service excellence. You will have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider.&nbsp; It is desirable for you to be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification.&nbsp; You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels. With experience of operating at a senior leadership level in a housing context, you’ll have experience of budgeting, financial forecasting and reporting within a commercial setting and a good understanding of housing and landlord regulatory compliance requirements. Commercially driven and able to deliver efficiency savings and achieve value for money but through collaborative working to achieve the best outcomes for tenants. Experience of working in a client / contractor relationship delivering performance and financial targets will be a key part of this role. Out total reward offer includes:<ul>
<li>33 days annual leave, plus 8 statutory holidays</li>
<li>Local Government Pension Scheme</li>
<li>Simply Health medical cash plan</li>
<li>Modern and flexible working environment&nbsp;</li>
<li>Hybrid working&nbsp;</li>
<li>HOME Awards</li>
<li>Personal and professional development</li>
</ul>Before applying please refer to the Role Profile and ensure you meet the essential criteria.&nbsp;

London Borough of Sutton

Home Ownership Lead

<ul></ul>





1 x FTC Maternity Cover
1 x Permanent - Full Time – 37 Hours per week
Are you passionate about preventing homelessness and supporting people in finding sustainable housing solutions? Reading Borough Council is looking for a motivated, empathetic, and proactive individual to join our Housing Needs Team as a Homelessness Prevention Officer.
We seek the best talent from the widest pool of people as a diverse and inclusive team will be key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role: • Leading on your own caseload and work collaboratively with other partner agencies. • You will work with members of the public to prevent them from losing their current home or to support them to secure a new one. • The focus of the role is to prevent households from being homeless whilst working within the legal framework. • The successful candidate will have the ability to negotiate through a variety of environments • Will require you to have difficult conversations and deliver on realistic expectations.
Main Duties and responsibilities: In this vital role, you’ll be working directly with residents at risk of homelessness to identify the root causes of their housing issues and support them to find lasting solutions. You’ll create and manage personalised housing plans, tailoring your approach to meet the unique needs of each customer. Whether it's negotiating with landlords, mediating family breakdowns, or identifying benefit entitlements, you’ll be there every step of the way to support people in maintaining or securing accommodation.
You’ll carry out interviews, home visits, and outreach work in a range of settings including homes, prisons, hostels, and hospitals. Using your knowledge of housing law, welfare benefits, and tenancy rights, you’ll provide timely, accurate advice and support to help people navigate complex and often urgent situations. Where homelessness cannot be prevented, you’ll be responsible for making statutory decisions in line with Part VII of the Housing Act 1996, managing casework to ensure compliance with legislation and best practice.
Collaboration is key in this role. You’ll work closely with internal departments, health services, social care, and local charities to safeguard vulnerable individuals and secure positive outcomes. You’ll also contribute to service development, support new team members, and play a key role in driving continuous improvement within our homelessness prevention service.
About you: We are looking for an enthusiastic and self-motivated person with excellent communication skills and experience in problem solving and partnership working, with the ability to work with local residents to ensure their community feels safe. You will need to be able to complete case records, collate evidence and write witness statements, all underpinned with excellent organisational &amp; IT skills and the ability to manage your own workload.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success.
Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including: • Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave • A wide range of flexible working opportunities • Modern working environment at the Civic Offices in the heart of Reading • Local Government Pension Scheme (LGPS) • Life Assurance - three times your annual salary (for members of the LGPS) • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted • Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
For more information on this position please contact Anna Layzell – Homelessness Prevention Team Leader – <a href="mailto:anna.layzell@reading.gov.uk" target="_blank">anna.layzell@reading.gov.uk</a>
Closing Date: Tuesday 24th June 2025 Interview Date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Homelessness Prevention Officer

<ul></ul>





We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
&nbsp;
An excellent offer….
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants or licensees. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp; We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service. &nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential. &nbsp; You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.

Brent Council

This is Brent

Area Tenancy Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4537/HR_Recruitment_Pack_2024.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4537/HR_Recru…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4538/JD_Fire_Safety_Manager_3.4.25.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4538/JD_Fire_…</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



An opportunity has arisen within The Housing Services Team for a Fire Safety Manager on an 18-month Fixed Term Contract
Do you have contract management experience, working on multiple projects and programmes at the same time?
Are you looking for a role with variety, where you can be relied on for your expertise and experience?
Do you have experience, knowledge, and a formal fire safety qualification?
Operational Duties &amp; Accountabilities
You will&nbsp;support the Regulatory Compliance Manager in the success of Fire Compliance creating excellent partnerships, lead the fire compliance strategy and provide professional technical support expertise in fire safety.
- We need an enthusiastic, driven individual to manage the Fire Compliance in line with current regulations and council policy, &nbsp;delivering &nbsp;responsive, cyclical, and planned maintenance.
- Ensure that all homes and common areas meet required regulatory standards and internal policies adhered to, ensuring the safety of our tenants and members of the public, through the planning control and delivery of periodic testing, servicing, maintenance, and upgrade programmes of work
- You will be responsible for all aspects of contract management and administration including day to day oversight of work in progress, managing the relevant compliance contracts appropriately, meeting regularly with contractors to ensure they complete works to a high quality and deliver a cost-effective service, on time, including full budgetary oversight.
- Line Manage the Compliance Officer (Fire) &nbsp;to oversee contract administration or work orders for cyclical inspections and remedial or upgrade works. Supporting them to lead on the FRA’s,&nbsp; Fire Door Inspections and communal fire safety works, and complete actions as required.
- Identify and document both current and potential strategic and operational fire risks, review fire strategies, policies and processes to reduce, or eliminate risks and contribute to the service development plan providing innovative solutions to continually improve our services
- Plan and manage project works that arise from Fire Risk Assessments including fire door replacements programmes and compartmental projects both in Senior Living Scheme, communal areas and general housing stock.
This role is a Fixed Term contract for 18 months.
Closing date for applications: 09:00am on Monday 23rd June 2025.
Interview date: Tuesday 1st July 2025.
Please note we do not accept applications after the closing date and time given on the advert.
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Fire Safety Manager

<ul></ul>

Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation. Our ideal candidate will have:
<ul>
<li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li>
<li>A commitment to excellent standards of customer care.</li>
<li>Good IT and numeracy skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li>
<li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li>
<li>A full driving licence and access to a vehicle.</li>
</ul>
We are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in
We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.&nbsp; We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.
For further details and to apply, please click on the apply link above.
No agencies.&nbsp; Previous applicants need not apply.
Closing date: Sunday 22 June 2025.
Interviews will take place on Wednesday 2 July 2025. 
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>
Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure &amp; Barring Service. Details on the DBS can be found at <a href="http://www.gov.uk/disclosure-barring-service-check" target="_blank">www.gov.uk/disclosure-barring-service-check</a>

Neighbourhood Officer

<ul></ul>





LTBH Council is committed to delivering first class public services, focusing on our residents and building the largest number of new council homes in a generation. A career with LB Tower Hamlets offers you the opportunity to excel.&nbsp;We provide a supportive, friendly, diverse, and flexible work environment where employees can thrive. Our enthusiastic team is dedicated to delivering services they are passionate about. The Role &amp; Responsibilities:We are seeking an individual with a strong commitment to affordable housing to join our Regulatory Assurance Team as a&nbsp;Regulatory Assurance and Service Improvement Manager.This is an exciting time to join the Council’s Housing and Regeneration Department, having just undergone inspection from the Regulator of Social Housing, we have a clear path for improvement and this post-holder will play a key part in helping us deliver our Your Voice, Our Action regulatory Improvement Plan.We are seeking someone who is experienced in operating in Regulatory environments, data-driven, analytical with strong knowledge of the Social Housing Sector. Reporting into the Head of Regulatory Assurance, within the Strategy, Policy and Regulatory Assurance division, this leadership role heads up our business development team, responsible for our Tenant Scrutiny Panel and supporting the directorate with business change, policy and service improvement. The post also holds responsibility for improving data across the service and turning insight into action.The ideal candidate will possess knowledge of best practice in Social Housing, alongside an in-depth understanding of the RSH Consumer Standards, with particular focus on Tenant Satisfaction Measures and the requirements of regulatory returns.This role will work across the Council, supporting the delivery of genuine co-regulation with, and excellent housing services for, residents in the borough. This is a dynamic and exciting time to join this team.This is a 12 month fixed term contractTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Regulatory Assurance & Service Improvement Manager

<ul></ul>





An excellent opportunity&nbsp;

 Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
&nbsp;
The post holder will be part of the busy Housing Options Service, providing a proactive service and giving advice to families and pregnant people with housing related problems in accordance with current legislation and code of guidance, identifying those who are already homeless or at risk of homelessness within 56 days. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;
We are looking for a dynamic, self-motivated individual who can adapt to the changing needs of the service. As an Initial Assessment Officer, you will have a keen eye for detail and will take every opportunity to prevent homelessness.
&nbsp;
Principal Accountabilities and Responsibilities:&nbsp;
1. To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household.
2. To ascertain a household’s risk of homelessness at first point of contact.&nbsp;
3. To provide early intervention assistance to those at risk of homelessness but not within 56 days.&nbsp;
4. To undertake case work as necessary to complete triage assessment of cases.&nbsp;
5. Seek information from landlords/lenders/relatives and other agencies to assist the Housing Options Officers in preventing or relieving homelessness.&nbsp;
6. Support the Housing Options Officers in monitoring Personal Housing Plans, including contacting customers for updates.&nbsp;
7. To co-ordinate and provide responses to all general housing queries including emails
8. To provide general advice and assistance in the following areas: homelessness, security of tenure, harassment and illegal eviction, disrepair, money management, benefits, relationship breakdown
9. Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team&nbsp;
10. Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities&nbsp;
11. Conducting home visits to appropriate locations both inside and outside of the borough, as and when is necessary, to assist in the investigation of households circumstances.&nbsp;
12. Having good understanding of the issues affecting affordability of housing including accurate understanding of benefits, benefit tapers, welfare reforms (current and proposed) and geography&nbsp;
13. Maintaining up to date knowledge of the different housing options available to service users seeking accommodation and systems of access to housing of all types including; the private rented sector and intermediate housing schemes.&nbsp;
14. Maintaining accurate written and computer records, reports, &amp; other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information database.&nbsp;
15.Organising and administering a case load, identifying priorities and deadlines and ensuring systematic progress is made on each case.&nbsp;
16. Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults.&nbsp;
17. Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information&nbsp;
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
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20 Housing Jobs in Feltham, UK