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Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/working-council/working-for-council/3" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords and agents to acquire new properties and agree and process lease renewals with landlords who have leased their properties to the Council to meet homelessness demand.&nbsp;
You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and agents letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>You will provide expert property advice and support service to existing and prospective private rented sector landlords within the PSL portfolio and lead on lease renewals and increase the supply of housing accommodation through acquiring properties in the private rented sector.</li>
<li>You provide a combination of customer facing contact with landlords, managing agents and residents in person, You will support landlords resolve tenancy issues while also identifying tenants at risk of homelessness. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council</li>
<li>You will be the single point of contact for Children &amp; Adult social care to help to help accommodation needs to social care cohorts and be responsible to lead on other joint partnerships to deliver financial efficiencies corporately for the Council.</li>
<li>You will assist in the negotiation with Senior PRS Acquisition Officers and options with owners and landlords for acquiring properties under the Council's Private Sector Leasing (PSL), Direct Lets (DL), Housing Association Leasing Schemes (HALS/HALD), Buy Back Scheme (BBS), HMOs and Bed and Breakfast (B&amp;B)</li>
</ol>
About You
<ol>
<li>You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations.</li>
<li>You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems.</li>
<li>You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions.</li>
<li>You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data.</li>
<li>You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.</li>
<li>HHSRS trained desirable</li>
</ol>
If the points below resonate with you, we’d love you to put in an application: 
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Qualifications: 
HHSRS Trained Desirable
Essential for The Role:
Basic DBS
Read more about the work you’ll be doing in the Role Profile.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>
Closing date – 22nd September 2025
Interviews for this job will be held during September/October 2025.

London Borough of Hounslow

Lease Renewals and Partnerships Officer

<ul></ul>





Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
Our Development and Sales team is responsible for delivering our on-site programme from start on site through to end of defects.&nbsp; You will play an integral role providing an effective and efficient administrative service to the Team in addition to liaising with our customers and contractors to manage the defects process.&nbsp;
We are looking for a highly motivated individual with:
<ul>
<li>a background of administrative work in an office environment or similar</li>
<li>experience of working for an affordable housing organisation</li>
<li>aftercare/defects and residential sales experience</li>
<li>excellent communication skills</li>
<li>excellent IT and numeracy skills (Word, Excel and databases)</li>
<li>a positive “can do” attitude with a commitment to providing a high standard of service to colleagues and customers.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and how to apply, please visit our website at <a href="http://www.hexagon.org.uk" target="_blank">www.hexagon.org.uk</a>.&nbsp;&nbsp; No agencies
Closing Date: Sunday 21st September 2025
Interviews will be held on Monday 29th September 2025
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Development & Sales Administrator

<h2>About the job</h2>Salary: £33,143 – £36,363 a year plus £963 essential car user allowance Hours per week: 37 Contract type: PermanentAs a Private Sector Housing Technical Officer with Luton Council, you will support the Private Sector Housing Officers in ensuring high standards of safety, maintenance, and compliance across housing in the borough. You will be involved in a variety of tasks that contribute to improving housing conditions for residents, enhancing the quality of life, and ensuring the safety of vulnerable individuals.In this role, you will conduct detailed inspections of residential properties, adhering to the Housing Health &amp; Safety Rating System (HHSRS) and the Decent Homes Standard. You will assess and process applications for Houses in Multiple Occupation (HMO) Licensing, investigating relevant databases to gather intelligence and support evidence-based decision-making. Your work will include preparing reports, plans, and schedules of work, and recommending enforcement actions where necessary to ensure compliance with housing standards.You will also inspect completed works to assess guarantees and confirm the validity of gas and electrical safety certificates. Additionally, you will prepare and present cases for prosecution and Residential Property Tribunals, supporting the enforcement of housing regulations.A key element of your role will be investigating routine service requests related to premises and occupants, instigating regulatory actions in accordance with established procedures. You will liaise with a variety of professionals, departments, and external agencies, offering advice on enforcement actions, departmental initiatives, and energy efficiency measures for dwellings. You will provide referrals to the Council’s Home Improvement Agency (HIA) Team, Occupational Therapists, Adult Social Care, and other relevant agencies, particularly in safeguarding vulnerable adults.In collaboration with the Private Sector Housing Manager, you will actively participate in projects such as area and street surveys, contributing to strategic initiatives aimed at improving housing standards. You will also assist in delivering Continuous Professional Development (CPD) training sessions on specific housing issues.This role will require direct interaction with the public, homeowners, landlords, contractors, and other agencies, often in situations that may require tact, diplomacy, and clear communication. You will need to effectively explain complex policies, building regulations, and legislative requirements to encourage compliance and resolve disputes. Ensuring that works are completed to the required standards will be a critical part of your responsibilities.You will be expected to carry out regular site visits across the borough, which may involve the use of ladders, scaffolding, or entering confined spaces such as lofts. A commitment to maintaining up-to-date knowledge of the latest building construction techniques, legislation, government guidance, and Council policies is essential to ensure that your work remains relevant and effective.Please note this role does not attract sponsorship.<h2>About you</h2>As a Private Sector Housing Technical Officer at Luton Council, you will play a crucial role in ensuring that housing standards across the borough meet the required safety and quality regulations. Drawing on your expertise in Environmental Health, Private Sector Housing, or other enforcement roles, you will carry out inspections, assess housing conditions, and contribute to enforcement actions aimed at improving the safety and well-being of residents.Your core duties will include inspecting residential properties, assessing compliance with Housing Health &amp; Safety Rating System (HHSRS) standards and Decent Homes criteria. You will be responsible for analyzing the results of your inspections and preparing accurate, comprehensive reports and specifications that inform enforcement actions when necessary.You will need to have a demonstrable ability to engage with a wide range of stakeholders, including members of the public, landlords, contractors, and other agencies. Your tact, diplomacy, and persuasive communication skills will be essential in managing potentially challenging situations and explaining technical and legal requirements to ensure compliance with housing standards.A key aspect of the role will involve working effectively within a team environment while also managing your workload independently to meet deadlines. You will also need to demonstrate an understanding of the effects of discrimination on service delivery and be able to apply this knowledge in practice, ensuring fairness and equality in your interactions with the public.You will be required to travel throughout the borough to conduct building surveys, including inspecting lofts and roof spaces using steps and ladders on a daily basis. This will require a good level of physical fitness and a proactive attitude to completing on-site inspections. Additionally, you will be expected to maintain accurate records, specifications, and reports in line with Local Authority enforcement procedures and deadlines.The role also offers the flexibility of working two days per week from the office, with the remaining days spent out in the field, engaging with properties and stakeholders across Luton.To succeed in this role, you will need to bring an in-depth knowledge of Local Authority enforcement procedures and a relevant qualification in Building Construction or Technology (e.g., B/Tech) or equivalent practical experience. A commitment to continuous professional development and the ability to plan and organize your workload will be essential to ensuring the smooth delivery of your responsibilities.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1612500&amp;ptId=11821" target="_blank">download: PREF104728 L6 202406 PRIVATE HOUSING TECHNICAL OFFICER (002) (002).doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1612732&amp;ptId=11821" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Private Sector Housing Technical Officer

<ul></ul>





An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post
We’re looking for passionate, resilient individuals to join our Initial Assessment Team, helping single people facing homelessness.&nbsp;&nbsp;
In this fast-paced and dynamic role, you will:&nbsp;
<ul>
<li>Be the first point of contact for households facing homelessness, assessing their circumstances and needs</li>
<li>Provide practical advice and sustainable housing solutions&nbsp;</li>
<li>Work collaboratively with partners to prevent and relieve homelessness&nbsp;</li>
</ul>
This is a front-line role where you will be expected to work primarily from our Turning Point office located in Harlesden, however you may be required at other locations.
Knowledge and experience of working in the homelessness sector is desirable but not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.&nbsp;
The Person
What matters most is your&nbsp;drive, compassion, and ability to learn quickly.&nbsp;
If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.&nbsp;
What we’re looking for:&nbsp;
<ul>
<li>A strong interest in homelessness and housing issues&nbsp;</li>
<li>The ability to learn quickly—full training will be provided&nbsp;</li>
<li>A customer-focused mindset with excellent communication skills&nbsp;</li>
<li>Proactive problem-solving and resilience in a fast-moving environment&nbsp;</li>
<li>A collaborative team player who works well with others to achieve shared goals</li>
</ul>
Join us in making a difference—supporting people experiencing homelessness and shaping a career with purpose.
Take the first step toward a rewarding future and apply today!&nbsp;

Brent Council

This is Brent

Initial Assessment Officer

<ul></ul>





Healthy Homes Customer Liaison Officer Location: Hemel Hempstead Salary:£34,107 per annum PRO RATA Hours: 35 hours per week Contract: Fixed Term until 31st January 2026Are you passionate about delivering excellent customer service and improving living conditions for residents?Hightown Housing Association is seeking a proactive and empathetic Healthy Homes Customer Liaison Officer to join our Asset Management team. This is a fantastic opportunity to make a real difference in the lives of our residents by supporting them through issues related to damp, mould, and disrepair.As a Healthy Homes Customer Liaison Officer, you will be the key point of contact for residents experiencing housing-related issues. You will work closely with internal teams and external partners to ensure timely, effective, and compassionate resolution of concerns, while maintaining high levels of customer satisfaction.Key responsibilities as a Healthy Homes Customer Liaison Officer:<ul>
<li>Act as the first point of contact for residents regarding damp, mould, and disrepair issues.</li>
<li>Investigate and resolve customer enquiries, providing clear updates and solutions.</li>
<li>Co-ordinates decant processes and arrange alternative accommodation where necessary.</li>
<li>Maintain accurate records of all interactions and actions taken.</li>
<li>Collaborate with internal teams and contractors to ensure a first-time fix approach.</li>
<li>Support the administration of disrepair cases and complaints.</li>
<li>Promote service improvements based on customer feedback.</li>
<li>Ensure compliance with Awaab’s Law and other relevant legislation.</li>
</ul>The Ideal candidate will have:<ul>
<li>Excellent customer service and communication skills.</li>
<li>Experience in a customer-focused environment.</li>
<li>Ability to manage sensitive situations with empathy and professionalism.</li>
<li>Strong organisational and IT skills.</li>
<li>A proactive, solution-focused approach.</li>
<li>A full UK driving licence and access to a vehicle for business use.</li>
</ul>Why Join Us?<ul>
<li>
Competitive Salary: £34,107 per annum for a 35-hour week Pro Rata.</li>
<li>
Generous Leave: 33 days of annual leave, including Bank Holidays.</li>
<li>
Bonuses and Benefits: Monthly attendance bonus, life assurance cover (three times your annual salary), and access to discounts at high street retailers, gyms, restaurants, and cinemas.</li>
<li>
Career Development: Ongoing training opportunities to help you grow in your career.</li>
<li>
Wellbeing Support: Employee support and health &amp; wellbeing services.</li>
<li>
Fitness Facilities: Free access to our on-site gym.</li>
</ul>About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer

Hightown Housing Association

Healthy Homes Customer Liaison Officer

<ul></ul>





<h1>Summary</h1>What you'll doAs the Quality, Development and Performance Lead at Notting Hill Genesis, you'll drive service improvement across Supported and Temporary Housing, ensuring we deliver safe, high-quality homes and services that reflect our customer strategy and Better Together commitments. Leading a team of specialists, you'll embed good governance, monitor performance, and champion continuous improvement. This is a strategic role with real impact by shaping policy, guiding service development, and ensuring our work is informed by insight and resident voice.How you'll do it<ul>
<li>Manage a quality framework that provides assurance to senior leaders and drives service improvement.</li>
<li>Lead serious case reviews and escalate risks, maintaining directorate risk registers and business continuity plans.</li>
<li>Oversee performance reporting, data analysis, and quality insight updates.</li>
<li>Horizon scan for best practice and oversee pilot programmes and improvement action plans.</li>
<li>Develop learning programmes, training offers, and career pathways to build capability across the service.</li>
<li>Represent Supported and Temporary Housing in policy discussions, ensuring compliance with regulations and legal changes.</li>
<li>Lead on tenders, strategic partnerships, and service development projects that enhance our offer to residents.</li>
<li>Ensure the Impact Fund is used effectively to reduce hardship and promote wellbeing.</li>
<li>Collaborate with IT and internal services to ensure systems meet operational needs.</li>
<li>Contribute to annual business planning and represent NHG at external forums.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Project management experience, including leading improvement programmes and service development initiatives.</li>
<li>Understanding of supported housing and the needs of specialist resident groups, including those with complex needs or vulnerable circumstances.</li>
<li>Proven ability to interpret and respond to regulatory requirements, ensuring compliance and strategic alignment.</li>
<li>Experience managing operational teams and working collaboratively across departments and external partners.</li>
<li>Strong stakeholder management skills, with the ability to influence, challenge, and build effective networks.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Quality, Development and Performance Lead

<ul></ul>





An excellent offer… &nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
This is an opportunity to work with Gypsy, Roma and Traveller Communities across Brent, focusing on engagement, consultation and support. The post will be part of the wider Housing Directorate, and ensure that the services the council provides, in particular on Brents current Traveller site, are compliant, resident centric and emphasise equality. The post holder will have the opportunity to work with stakeholders across and beyond the organisation, including politicians, advocacy groups, and local communities.
&nbsp;
There will be opportunity to become Chartered Institute of Housing (CIH) Certified, and gain skills across Housing, working in a flexible, supportive environment.&nbsp;
&nbsp;
The Person
&nbsp;
We are looking for an energetic, empathetic and dedicated person who enjoys diverse work and is outcome focused. You will be fully supported in your career and training, but must be focused on Equality, Diversity and Inclusion and have a keen interest in working with marginalised communities and amplifying their voices.&nbsp;
&nbsp;
To apply please submit a supporting statement explaining how you meet the criteria, relevant experience and why you want the role.

Traveller Liaison Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5373/Role_Profile__7_.docx" target="_blank">Role_Profile__7_</a></li>
</ul>






Title:&nbsp;Managing Agent Contract Manager

Contract Type:&nbsp;Permanent, FT, 35 hours
Salary:&nbsp;£47,135 to £52,008 per annum (London weighted salary) dependant on experience
Reporting Office:&nbsp;London, Stratford
Persona:&nbsp;Agile/hybrid working- office based 20-40% (3-4 days working from home)
Closing Date:&nbsp;28th September 2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAYhlY3ABPIoYXV5WdI2MkrRYr9OYGantq1N0TODGMudqZ0Z9/hXKuKCNzRwQsJWPx" target="_blank">Role Profile.docx</a> 
*Previous Applicants May Not Apply*
Join our Rent &amp; Service Charge Team at L&amp;Q:
At L&amp;Q, we are committed to providing our residents with excellent housing services, behind that mission is a complex world of leases, service charges, compliance, and relationships with managing agents.
That’s where you come in.
As Managing Agent Contract Manager is at the heart of this, you’ll be the person who holds external managing agents and superior landlords to account, ensuring every pound of service charge delivers value for money, every contract stands up to scrutiny, and every resident receives the standard of service they deserve.
This isn’t just another management role, it’s a role with real influence, high visibility, and tangible impact and you will be the trusted expert to protect the interests of L&amp;Q , our residents and uphold regulatory compliance.
If this sounds like you, we would love for you to apply!

Your impact in the role:

<ul>
<li>
Ensuring fairness &amp; compliance&nbsp;validating and challenging service charges, making sure costs meet lease and legislative requirements.</li>
<li>
Driving accountability&nbsp;holding managing agents and landlords to account for the quality and value of services delivered.</li>
<li>
Championing residents&nbsp;resolving disputes, challenging poor performance, and ensuring transparency.</li>
</ul>

What you'll bring:
<ul>
<li>
Proven expertise in leasehold block management,&nbsp;ideally across large or complex estates.</li>
<li>
Strong legal and regulatory knowledge,&nbsp;including the Landlord &amp; Tenant Act 1985, Commonhold &amp; Leasehold Reform Act 2002, and Leasehold &amp; Freehold Reform Act 2024.</li>
<li>Confidence&nbsp;in challenging service charges, enforcing compliance, and supporting tribunal cases.
</li>
<li>Professional credibility ideally with&nbsp;TPI or RICS (or equivalent experience).
</li>
<li>Excellent&nbsp;stakeholder and negotiation skills,&nbsp;able to hold external partners accountable at senior levels.</li>
<li>The ability to thrive in a&nbsp;strategic role where law, compliance, and resident outcomes collide.
</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Managing Agent Contract Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5378/Section_20_Specialist_Role_Profile__1_.pdf" target="_blank">Section_20_Specialist_Role_Profile__1_</a></li>
</ul>





Title: Section 20 Consultation Specialist
Contract Type: Permanent, FT, 35 hours
Salary: £35,951 per annum (London weighted salary) or £32,188 per annum (Regional salary)
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile (20-40% in office and 3-4 days working from home) (plus add in link to personas once uploaded)
Closing Date: 29th&nbsp;September 2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAjW/TdLG/XlxTLopfDM2Df+R+SQlVtc97bDOKX0cMPgFjha/KXvoZ69ADJMUjK9d1" target="_blank">Section 20 Specialist Role Profile.pdf</a> 
Join our Service Charge Team at L&amp;Q:
We have an exciting opportunity for a Section 20 Specialist to join our growing Service Charge Team, playing a key role in ensuring L&amp;Q complies with statutory consultation requirements while safeguarding financial recovery for major works and long-term service agreements.
<ul>
<li>Are you experienced in Section 20 consultation processes, compliance, and service charge administration?</li>
<li>&nbsp;Do you thrive in a fast-paced environment where accuracy, attention to detail, and stakeholder engagement are key?</li>
</ul>

If this sounds like you, we would love for you to apply!
Your impact in the role:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

<ul>
<li>&nbsp;Statutory Consultation &amp; Compliance:&nbsp;Lead on Section 20 statutory consultation processes, ensuring all notices and procedures comply with Landlord and Tenant Act 1985 (S18-30) and Commonhold &amp; Leasehold Reform Act 2002.</li>
<li>&nbsp;Major Works Cost Reconciliation:&nbsp;Ensure final costs for major works are reconciled and communicated to residents within statutory deadlines, reducing service charge deficits.</li>
<li>&nbsp;Resident &amp; Stakeholder Engagement:&nbsp;Manage resident queries and internal communications regarding Section 20 matters, delivering clear, concise guidance on legal requirements</li>
<li>&nbsp;Collaboration &amp; Internal Support:&nbsp;Work closely with teams including Homeownership, Technical Services, Procurement, Estate Services, Finance, and Service Charges to facilitate a smooth consultation process</li>
<li>&nbsp;Process Improvement &amp; Risk Management:&nbsp;Identify non-recoverable costs, escalate potential risks, and support operational improvements to enhance efficiency and compliance.</li>
<li>&nbsp;Data &amp; Reporting:&nbsp;Maintain accurate records on systems like D365, updating consultation trackers and supporting financial reconciliations.</li>
</ul>

What you'll bring:

<ul>
<li>
Section 20 &amp; Leasehold Knowledge:&nbsp;Understanding of statutory consultation processes, service charge administration, and relevant legislation (Landlord and Tenant Act, Commonhold &amp; Leasehold Reform Act).</li>
<li>&nbsp;Strong Administrative &amp; Organisational Skills:&nbsp;Ability to manage multiple consultations simultaneously, ensuring deadlines are met and compliance is maintained.</li>
<li>&nbsp;Analytical &amp; Problem-Solving Skills:&nbsp;Ability to apply a logical, systematic and methodical approach to analysing data and identifying large variances.</li>
<li>&nbsp;Customer Service &amp; Stakeholder Management:&nbsp;Excellent communication skills to engage with residents, solicitors, and internal teams, handling complex queries professionally.</li>
<li>&nbsp;Attention to Detail:&nbsp;Ability to validate data, interpret leases, and ensure consultation processes are completed accurately.</li>
<li>&nbsp;IT Proficiency:&nbsp;Skilled in Microsoft Excel (including VLOOKUP), Outlook, Word, and other finance or property management systems.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Section 20 Specialist

<h4>Our Vacancy</h4>As a Collections Officer, you’ll be responsible for managing your own caseload of rent accounts across a range of housing tenures, taking timely action to recover unpaid rent and charges, while also identifying ways to help tenants sustain their homes. This includes making proactive outbound calls, supporting tenants to access Universal Credit and other benefits, and referring them to our Financial Inclusion and Sustainment teams where appropriate. You will also manage the legal process when required, from preparing court applications to attending hearings, ensuring that all actions are compliant, fair and in line with our commitment to supporting customers. This is a key role in ensuring that Peabody achieves its strategic objectives with a strong emphasis on early intervention. As a Collections Officer, you will be the first point of contact for tenants in arrears, building positive relationships while effectively managing income collection. You will use data, policies and procedures to deliver a rent collection and arrears service that meets clear targets, whilst supporting customers to manage their debt and sustain their tenancies. You’ll need to be in the office for a minimum of 2 days per week. If you’re passionate about supporting people, preventing homelessness, and helping tenants sustain their tenancies, we’d love to hear from you. To be a success in this role, you’re: • Committed to delivering excellent customer service and able to embody and champion our values • Experienced in arrears recovery with a solid understanding of the welfare system, including housing-related benefits and welfare reform •Confident working in a fast-paced, customer-focused environment with the ability to manage competing priorities and make sound decisions •Skilled in communication, negotiation and influencing, with the ability to build positive relationships with a wide range of tenants, including those who may be vulnerable or facing complex challenges •Equipped with excellent administrative and IT skills, with strong attention to detail and an appreciation of the importance of data quality •Flexible and adaptable, able to work both independently and collaboratively, with a mix of home and office-based working to meet service needs. Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Are you ready to apply? Interviews will be taking place on 13th October 2025. If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=941152e5153599f4&amp;f=b97ce58b4b27d027"> CO - Income Collections Job Description.docx </a></li></ul>





<ul></ul>

Peabody

Collections Officer

<ul></ul>





Tenancy Support Officer (Temporary Accommodation)(RP0131)Starting salary £34,431pa with potential progression to £37,464pa on achieving designated skills and experience12 months fixed term contract37 hours per week (hybrid working)Are you someone who enjoys assisting others? Are you able to find solutions for people? If so, this could be the ideal job for you!We are looking for a dedicated and empathetic individual to join our Temporary Accommodation Team.Working as part of a busy Housing Needs Team, across several locations, you will be helping families and vulnerable people whilst they reside in the Council’s temporary accommodation. You will have the knowledge, flexibility and skills to deal with people from different backgrounds and situations.As part of the Temporary Accommodation team, you will assist residents with maintaining their rent payments, making claims for welfare benefits and ensuring income maximisation.Safeguarding vulnerable people is at the heart of the service we provide, and you will be expected to have a sound understanding of safeguarding principals.You will have strong technical and working knowledge of welfare benefits and in particular the processes and entitlements to housing benefit. Part of the role will involve referring to and liaising with partner organisations and to actively participate in statutory and multi-agency case meetings such as professional’s meetings and child protection conference as required.Our customers come from all backgrounds with different life experiences. When they approach us, they are often going through the most stressful time in their life. You will assist them in areas they are struggling and need support with.This team changes lives, and you can be part of that!Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Please note that we do not provide sponsorship for employment in the UK. Closing date for applications is 5 October 2025Remote assessments to be held on 9 October2025Interviews will be held on 14 October 2025 Keywords: Welwyn Hatfield, temporary accommodation, housing needs, welfare, benefits, safeguarding, support, Hertfordshire

Welwyn Hatfield Borough Council

Tenancy Support Officer (Temporary Accommodation) (RP0131)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4964/Housing_Assistant_-_Role_Profile.docx" target="_blank">Housing_Assistant_-_Role_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Housing Assistant South East and Kent - Multiple - 7085

Title: Housing Assistant South East London and Kent x3
Contract Type: Permanent – Full Time – 35 Hours Per Week
Salary: £28,409 - £31,090 per annum (London Weighted salary), dependant on experience
Grade: 4
Reporting Office: Stratford, London, E15 4PH
Working Location: King Hall Mews
Persona: Agile - Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Monday&nbsp; - Friday
Closing Date: 26th&nbsp;September 2025 – 23:00
Interviews: Will be held on a date to be confirmed
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)&nbsp;

<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea4qMQwP1L9okFyJR0eC15bWrqoR7JOAfx7VY5ZZEIpzT4KX8oWjUatfPdUoenSi4R" target="_blank">Role Profile - Housing Assistant 2025.docx</a>

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Join our South East London and Kent Team at L&amp;Q&nbsp;

Would you like to join our revamped Housing Management Team as a Housing Assistant and help us to deliver an excellent service for residents?&nbsp;This is an exciting opportunity for anyone who is a customer-focused team player.
If this sounds like you, we would love for you to apply!
 Your impact in the role:
<ul>
<li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li>
<li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li>
<li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues.</li>
<li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li>
</ul>
What you'll bring:
<ul>
<li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li>
<li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>
<li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li>
<li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li>
<li>Motivated with a ‘can do’ attitude by keeping promises to residents.</li>
<li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Housing Assistant

<h4>Our Vacancy</h4>Peabody is committed to protecting its homes and resources by ensuring our tenancies are used lawfully and fairly. As an Investigation Officer, you’ll play a critical role in identifying tenancy fraud, recovering misused homes, and supporting Peabody’s efforts to maintain integrity and trust in our communities.Your day might start by reviewing a tenancy flagged for suspicious activity, planning a visit to a property, or interviewing a resident about a potential breach. You’ll carry out detailed investigations, gather and document evidence, and work with legal teams to progress cases through to enforcement. Whether you’re preparing case files, attending court, or collaborating with external fraud teams, you’ll be central to protecting our homes and the people who rely on them.You’ll be part of a small, skilled fraud team, working closely with housing officers, legal specialists, and partner agencies across London. If you're resilient, detail-oriented, and confident in managing sensitive investigations, this role offers the chance to make a real difference.You’ll be based in the Northwest region, with regular travel across sites and offices throughout London and outside if needed. You’ll need to be flexible to work onsite 2–3 days a week, with out-of-hours visits when required, often at short notice. To be successful in this role, you’re:<ul><li>Experienced in tenancy fraud investigations or similar enforcement activity (ASB, housing)</li><li>Knowledgeable in social housing regulation and tenancy law</li><li>Comfortable preparing legal case files and presenting evidence in court</li><li>Experience of conducting investigative interviews, managing conflict, and making referrals</li><li>Willing to work towards an Accredited Counter Fraud Specialist (ACFS) qualification If not already held</li><li>Resilient, self-motivated, and able to manage sensitive information with care</li></ul>Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Are you ready to apply?Please click on the ‘Apply’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please contact Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Interviews will take in person on 9th &amp; 10th OctoberWe may close this advert before the advertised closing date depending on application volume.Please note: Peabody does not provide sponsorship as a licensed UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=900d1e75b589da40&amp;f=ed11c63af64557df"> Investigation Officer- Role Profile Neighbourhoods 2025.pdf </a></li></ul>





<ul></ul>

Investigation Officer

<ul></ul>

Title: Head of Commercial
Contract Type: Permanent, Full time, 35 hours per week&nbsp;
Salary: £90,480 - £100,207 depending on experience plus Essential Car User Allowance £1,300 pa
Grade: 13
Reporting Office: West Ham Lane, Stratford
Persona:&nbsp;Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 26th&nbsp;September 2025 at 11pm
Interview Dates:&nbsp;Face to Face interviews at Stratford office on 15th/16th&nbsp;October&nbsp;2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJgRGNLcrvKmYNxwBCV3BDKuFhRQlVsEILe6hxQeCj/+W1I+iLUErxo1Bc9PZXlGSYaOekNjFvZJ+OUSQh8Eiso" target="_blank">Role profile.pdf</a>
Join our Commercial Team at L&amp;Q
L&amp;Q are looking for a proven Commercial Professional for the newly created Head of Commercial within the Property Services Directorate. You will have extensive Senior Management experience. The role reports directly into the Property Services Commercial Director and will be responsible for at around 15 staff of differing experience levels.
The Head of Commercial is responsible for the leadership and strategic management of commercial, contractual and general quantity surveying issues on a project / group of Operations basis to ensure full contractual and monetary entitlement in the most advantageous terms to L&amp;Q.
You will take full ownership of the department and lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance.
The Head of Commercial works with the Head of Operational colleagues and all other relevant colleagues to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed.
You will be responsible for the management of third party contractors and suppliers to always achieve best value to a programme whilst protecting the business commercially and providing accurate financial forecasting.
The postholder will have experience in providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
You will assist the organisation to ensure the procurement needs of department are met and compliant with Procurement Act 23 and other regulations.
If this sounds like you, we would love for you to apply!
Your impact in the role:
To be considered for this roles candidates will be able to demonstrate experience, knowledge and understanding of:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing budgetary constraints using forensic cost control techniques
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills - must be highly numerate and data interrogation skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership skills and experience managing others and working collaboratively with others
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of managing principal and subcontractor arrangements and relationships
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commercial Awareness with good legal/contractual
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Competency in use of standard methods of measurement
What you’ll bring:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Degree or HNC level in a related discipline or equivalent substantial experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;It is desirable that you will be a professionally qualified member of CIOB/RICS
A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>&nbsp;&nbsp;
About L&amp;Q:&nbsp;
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.&nbsp;
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.&nbsp;&nbsp;
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.&nbsp;
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lqgroup.org.uk%2Fabout-landq%2Four-vision-and-values%2Fethics-and-diversity&amp;data=05|02|KStanden%40lqgroup.org.uk|8105005939254d73e02c08ddc53da75f|98d94a17168648bdb71287295b8149d5|0|0|638883590780900629|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&amp;sdata=cncGQvKw9hx%2ByGiAThezKJXzg6b%2Fps8ORRyw5alFqoA%3D&amp;reserved=0" target="_blank">Diversity and inclusion at L&amp;Q | L&amp;Q Group</a>&nbsp;
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.&nbsp;
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!&nbsp;
SLG Roles&nbsp;
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.




Title: Head of Commercial
Contract Type: Permanent, Full time, 35 hours per week&nbsp;
Salary: £90,480 - £100,207 depending on experience plus Essential Car User Allowance £1,300 pa
Grade: 13
Reporting Office: West Ham Lane, Stratford
Persona:&nbsp;Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 26th&nbsp;September 2025 at 11pm
Interview Dates:&nbsp;Face to Face interviews at Stratford office on 15th/16th&nbsp;October&nbsp;2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJgRGNLcrvKmYNxwBCV3BDKuFhRQlVsEILe6hxQeCj/+W1I+iLUErxo1Bc9PZXlGSYaOekNjFvZJ+OUSQh8Eiso" target="_blank">Role profile.pdf</a>
Join our Commercial Team at L&amp;Q
L&amp;Q are looking for a proven Commercial Professional for the newly created Head of Commercial within the Property Services Directorate. You will have extensive Senior Management experience. The role reports directly into the Property Services Commercial Director and will be responsible for at around 15 staff of differing experience levels.
The Head of Commercial is responsible for the leadership and strategic management of commercial, contractual and general quantity surveying issues on a project / group of Operations basis to ensure full contractual and monetary entitlement in the most advantageous terms to L&amp;Q.
You will take full ownership of the department and lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance.
The Head of Commercial works with the Head of Operational colleagues and all other relevant colleagues to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed.
You will be responsible for the management of third party contractors and suppliers to always achieve best value to a programme whilst protecting the business commercially and providing accurate financial forecasting.
The postholder will have experience in providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
You will assist the organisation to ensure the procurement needs of department are met and compliant with Procurement Act 23 and other regulations.
If this sounds like you, we would love for you to apply!
Your impact in the role:
To be considered for this roles candidates will be able to demonstrate experience, knowledge and understanding of:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing budgetary constraints using forensic cost control techniques
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills - must be highly numerate and data interrogation skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership skills and experience managing others and working collaboratively with others
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of managing principal and subcontractor arrangements and relationships
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commercial Awareness with good legal/contractual
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Competency in use of standard methods of measurement
What you’ll bring:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Degree or HNC level in a related discipline or equivalent substantial experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;It is desirable that you will be a professionally qualified member of CIOB/RICS
A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>&nbsp;&nbsp;
About L&amp;Q:&nbsp;
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.&nbsp;
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.&nbsp;&nbsp;
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.&nbsp;
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lqgroup.org.uk%2Fabout-landq%2Four-vision-and-values%2Fethics-and-diversity&amp;data=05|02|KStanden%40lqgroup.org.uk|8105005939254d73e02c08ddc53da75f|98d94a17168648bdb71287295b8149d5|0|0|638883590780900629|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&amp;sdata=cncGQvKw9hx%2ByGiAThezKJXzg6b%2Fps8ORRyw5alFqoA%3D&amp;reserved=0" target="_blank">Diversity and inclusion at L&amp;Q | L&amp;Q Group</a>&nbsp;
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.&nbsp;
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!&nbsp;
SLG Roles&nbsp;
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Head of Commercial

<ul></ul>





Title:&nbsp;Technical Coordinator Fire Safety
Contract Type: Permanent 35 hours per week
Salary: £32,881 - £36,069 (London weighted salary) or £28,886 - £31,876 (Regional salary), dependant on experience
Grade: 6
Reporting Office:&nbsp;London, Stratford or Manchester, Trafford
Persona:&nbsp;Agile Worker 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)&nbsp;
Closing Date:&nbsp;25th&nbsp;September 2025 at 11pm
Interview Dates:&nbsp;2nd&nbsp;and 3rd&nbsp;October 2025 via MS Teams
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+SF1ogpz1jEHxmebR7ueEIdEEwU9a2QP9H7SVz0LdxjAS5pZhePQprkGaP5j2OwQ0" target="_blank">Role profile - Technical Coordinator Fire Safety.docx</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Fire Safety Team at L&amp;Q:
L&amp;Q is seeking an experienced Technical Coordinator to join the Trust’s Fire Safety team.&nbsp;&nbsp;Reporting to the Technical Manager and working closely with the Building Safety Team, you will assist in&nbsp;the administrative support of the technical review programme of our entire property portfolio, as defined by the L&amp;Q Fire Strategy for Cladding Inspections / External Wall Systems (EWS).
You must&nbsp;possess excellent administration skills and the ability to organise, plan and prioritise effectively.&nbsp; You will be able to effectively communicate with a range of internal and external stakeholders. Your understanding of databases and systems will be coupled with the ability to analyse, interpret and deliver detailed information with clarity.
Ideally you will have experience of systems such as Arena and you will&nbsp;need to be able to confidently use the full range of Microsoft Office software packages including Microsoft Word, Excel and Outlook.
What you'll bring:&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To provide excellent technical administrative and co-ordination support
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To act as a point of contact for internal and external customers and other stakeholders
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To be versatile, flexible regarding tasks covered, and willing to work as part of a team
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will provide a customer centred, professional and competent approach to all tasks
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;With excellent communication skills, attention to detail IT competent
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Delivers a high-quality service&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Is passionate about improving building safety
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will assist with locating and providing key building documentation and drawings
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Is aware of related legislation and guidance
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>&nbsp;&nbsp;
About L&amp;Q:&nbsp;
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.&nbsp;
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.&nbsp;&nbsp;
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.&nbsp;
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.&nbsp;
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!&nbsp;

Technical Coordinator Fire Safety

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents. We are looking for someone to work in housing allocations to allocate council properties and to provide nominations to Registered Providers.
You are highly organised to allocate permanent council accommodation and nominate to Registered Providers to ensure properties are let as soon as practicably possible. You will carry out viewings and sign-up new tenancies, taking account of individual customer needs. You provide information, advice and support with moving arrangements including advice and assistance regarding benefits and access to financial support.
You will engage with our service users via a combination of customer facing contact via telephone and email, ensuring customer records are accurate and up to date at all times. You are highly motivated to to promote our service and actively participate in developing service improvement across the Homelessness, Independence and Preventatives Services. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council.
About The Team You’ll Be Working In
This is an exciting and busy role in the Allocations team. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1.You are a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You are outcome focussed and seek to achieve successful outcomes by implementing bespoke solutions to complex problems.
2.You will carry out allocations, viewings, lettings and nominations to minimise void times, ensuring adherence to the Council’s Allocations Policy and associated procedures.
3.Ensure shortlisted applicants are verified prior to offer of nomination, in particular, relation to eligibility, priority band and date, household composition, property criteria and affordability, identifying potential fraudulent applications and assist with reviews of offers to determine whether they are suitable, preparing evidence that may be used in legal proceedings.
4.Provide accurate information and advice on waiting times, rehousing prospects and alternative housing options, such as downsizing, mutual exchange and Seaside and Country Homes.
5.You will be working in a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing.
6.You will work collaboratively with your colleagues and partner agencies to contribute to the effective delivery of the integrated preventative service across housing, health and social care, avoiding escalation to higher level and crisis service provision where applicable.
7.Assist with training of staff regarding the Housing Allocations process and rehousing process and support project work and new initiatives, including customer satisfaction surveys, assisting to identify and implement service improvements.
8.Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to residents to meet changing needs and integrate digital solutions.
9.Keep up to date with key legislation, policies and procedures, and maintain an awareness of issues that can cause legal, reputational and financial risks to the council, escalating issues so that action to mitigate or prevent risks arising can be taken, to ensure value for money service delivery.
About You
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of working in multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.
1.You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including housing allocations, homelessness and welfare benefits, while effectively managing customer expectations. 2.You are a great communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs.
3.You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
4.You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands.
5.You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be
6.You can travel independently around the Borough to visit properties and meet other professionals in community settings.
<ul>
<li>Are you passionate about customer services? • Are you an experienced homelessness professional? • Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
If the points above resonate with you, we would like to hear from you.
Essential for the Role
Basic DBS check is required for the role.
Read more about the role you will be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Janice.Roach@hounslow.gov.uk" target="_blank">Janice.Roach@hounslow.gov.uk</a>
Closing date - 25.09.2025
Interviews for this job will be held in the beginning of October 2025.

Allocations Officer

<ul></ul>





Home Ownership Officer(RP0146)Salary £30,756 - £37,464 (Career Grade Scheme with appointment level dependent on experience)37 hours per week (hybrid working) Our aim is to put our customers at the heart of what we do, and we strive to ensure we provide the very best services all our customers.An exciting opportunity has arisen within our Home Ownership Team for a Career Grade Home Ownership Officer.This career grade post is the perfect role for either an experienced leasehold practitioner or someone looking to start out in their career in leasehold.Either way, we want to support and develop your skills to maximise the value of your contribution to the council. And we expect to appoint someone who has a genuine drive for personal development and achievement.This is a key role, and it will be up to you to provide a customer focussed, proactive, comprehensive and high-quality leasehold management service to council leaseholders in Welwyn Hatfield.This is a varied role encompassing the calculation and billing of annual service charges &amp; major works and administering the sale of council properties through the right to buy. We are looking for someone who has: <ul>
<li>Experience of working in a Housing, Accounts or Administration field</li>
<li>Experience of analysing and interpreting information in a meaningful and understandable way</li>
<li>Good level of numeric, analytical and decision-making skills</li>
<li>Strong IT skills, including Microsoft Office and other systems/applications</li>
</ul>About you:<ul>
<li>Good written and verbal communication skills tailored towards a range of audiences</li>
<li>Excellent time management and organisational skills to effectively manage and plan a varied workload</li>
<li>Experience of dealing with customers displaying challenging behaviour</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.What we can offer you:We pride ourselves on our commitment to our employees– striving to ensure that each and every employee feels valued and happy in their work. You will be joining asupportiveenvironment that values innovation and professional growth.<ul>
<li>Working in the vibrant town centre of Hatfield.</li>
<li>Flexible and hybrid working for a great work life balance.</li>
<li>Local government pension scheme</li>
<li>Generous annual leave</li>
</ul>For a list of our benefits visit our careers page here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>Our COREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do. If you think you have the skills and enjoy achallenge, we’d like to hear from you.Please note we do not offer visa sponsorship for employment in the UK. Closing date for applications is 21 September 2025.Assessments will be held on 25 September 2025.Interviews will be held on 2 October 2025. Keywords: leasehold, right to buy, accounts, administration, home ownership, finance, welwyn hatfield, local government.

Career Grade Home Ownership Officer (RP0146)

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
The Tenant Satisfaction Improvement Team plays a vital role in ensuring landlord customer complaints are resolved promptly and in accordance with the statutory obligations set out in the Housing Ombudsman’s Complaints Handling Code.
As a member of this team, you will be responsible for supporting residents throughout the complaints journey, with a particular focus on investigating Stage 2 landlord complaints and Housing Ombudsman enquiries. These cases may relate to Asset Management &amp; Repairs and Housing Management Services.
Key Objectives:
<ol>
<li>Timely Investigations Ensure all allocated Stage 2 complaints and Ombudsman cases are thoroughly investigated and responded to within statutory timeframes.</li>
</ol>
2.Case Coordination Lead and coordinate case management meetings throughout the complaint lifecycle, ensuring all aspects of the complaint are addressed comprehensively.
3.Resident Engagement Maintain regular and empathetic communication with residents via telephone, written correspondence, and in-person meetings throughout the complaint process.
<ol>
<li>Action Tracking Monitor and track actions arising from complaints, ensuring timely completion by relevant services. Escalate unresolved actions as necessary.</li>
</ol>
5.Service Improvement Identify and report lessons learned and service gaps to the Tenancy Satisfaction Improvement Manager to inform continuous improvement.
In addition to casework, you will build strong working relationships with internal and external stakeholders, deliver training and guidance to colleagues, and contribute to a resident-focused service that drives meaningful change in the community.
About The Team You’ll Be Working In
The Tenant Satisfaction Improvement Team is committed to delivering a high-quality complaints service that supports residents and drives continuous improvement across Housing Management and Asset Management &amp; Repairs.
The team’s core aims include:
1.Comprehensive Coordination Managing 100% of Stage 2 complaints and Housing Ombudsman enquiries across Housing Management and Asset Management &amp; Repairs, ensuring timely collection of investigatory information and delivery of high-quality responses within statutory deadlines.
2.Ombudsman Compliance Monitoring all Housing Ombudsman Orders, Recommendations, and remedial actions, and ensuring timely confirmation of compliance is submitted to the Ombudsman.
3.Action Plan Oversight Maintaining and regularly updating the Complaints Action Plan to reflect outcomes and learning from resolved cases.
4.Service Improvement Tracking Collaborating with Service Leads to monitor progress on service improvement actions arising from complaints, ensuring accountability and follow-through.
This is a dynamic and collaborative team that plays a key role in shaping a responsive and resident-focused housing service.
About You
To be considered for this role you will:
<ul>
<li>Have significant experience dealing with a range of complex complaints, with the ability to identify and implement suitable resolutions.</li>
<li>Have a deep understanding of statutory requirements and relevant legislation, including the Housing Ombudsman’s Complaints Handling Code.</li>
<li>Be an excellent communicator, both written and verbal, with the ability to present detailed reports to senior management, recommending strategic improvements.</li>
<li>Possess strong organisational skills and a proactive approach to problem-solving are key, along with the ability to work under pressure and meet tight deadlines.</li>
</ul>
Strong organisational skills are critical, which will enable you to prioritise tasks effectively, meet deadlines, and handle high-pressure situations. You will also be able to demonstrate high levels of attention to detail, and the ability to handle sensitive information with confidentiality.
Essential for the Role
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact Michael Tighe, Tenant Satisfaction Improvement Manager, to arrange an informal discussion.
Email: <a href="mailto:Michael.Tighe@Hounslow.gov.uk" target="_blank">Michael.Tighe@Hounslow.gov.uk</a>
Interviews for this job will be held during week commencing 6th October 2025.
Closing date – 30th September 2025

Tenant Satisfaction Improvement Officer X 2

<ul></ul>





<h1>Summary</h1>What you'll doAs a Portfolio Manager, you will take ownership of a patch within our Temporary Housing portfolio, ensuring it remains stable, high-quality and financially sound. You will lead on lease renewals, property inspections and new acquisitions, always keeping resident needs at the heart of your decisions. How you'll do it<ul>
<li>Renew leases and manage void properties, working with landlords and colleagues to improve property standards.</li>
<li>Inspect homes and respond to resident concerns to assess suitability for continued inclusion in the portfolio.</li>
<li>Proactively source and secure new high-quality properties, negotiating strong financial arrangements.</li>
<li>Monitor portfolio size and performance, adjusting focus to maintain stability and meet demand.</li>
<li>Build relationships with local authorities and external partners to support housing needs.</li>
<li>Maintain market knowledge and use insights to inform strategy and meet KPIs.</li>
<li>Advocate for residents by ensuring homes meet quality, safety, and compliance standards.</li>
<li>Collaborate across NHG to support residents affected by property removals and deliver service improvements.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Strong communication, negotiation, and influencing skills.</li>
<li>Experience in the private rental sector, including securing new business and managing leases.</li>
<li>Knowledge of building construction and the ability to identify defects and remedies.</li>
<li>Commercial awareness and a track record of securing sound financial arrangements.</li>
<li>Customer-focused mindset and ability to build strong relationships across teams.</li>
</ul>Desirable:<ul>
<li>Experience in property marketing and advertising strategies.</li>
<li>Familiarity with housing compliance standards and portfolio performance monitoring.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 22 September 2025.  Step 2: Successful candidates will invited to interview and assessment.Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. pplication at your earliest opportunity.

Portfolio Manager

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of private sector housing through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have:<ul><li>Have a good knowledge of the range of legislation enforced by the Private Sector Housing Team.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Aptitude for the technical and legal aspects of the discipline</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=16994&amp;hashed=-911049136" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Private Sector Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3279/Tenant___Community_Engagement_Officer_V5_051124.docx" target="_blank">Tenant___Community_Engagement_Officer_V5_051124</a></li>
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Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>



Tenant &amp; Community Engagement Officer
Lambeth and Southwark is a small lively housing association, based near The Oval Tube Station, and working in the London Boroughs of Lambeth, Southwark and Lewisham. We have been established for nearly 100 years, and currently manage and own around 350 homes.&nbsp; We are looking to appoint a proactive Tenant and Community&nbsp; Engagement Officer (Part time 21 Hours a week).&nbsp; LSHA is committed to both improving the services and value for money that we offer our tenants and also create a supportive place in which to work. It is an exciting time to join the organisation and make these ambitions a reality.
This role will be at the centre of our ambitions to engage with, and improve our relationship and interaction with our tenants. &nbsp;Developing Neighbourhood champions, the Tenant Group and developing our Menu of Choice, which outlines the variety of ways tenants can engage with us.&nbsp; The role will also reach out to other community agencies and services that can offer opportunities and resources for the tenants to engage to improve their individual or collective circumstances.&nbsp; There will be some evening work (mostly online / Teams) &nbsp;and very occasionally weekend work required.
We are a small team, that means that we need proactive and forward thinking colleagues that are looking to get the job done and done well.&nbsp; One of our Engaged Tenants will also be on the Interview Panel.
Salary: £24,000(rising to £24,600 after successful completion of probation period) (£40k FTE)
Working Hours:&nbsp; 21 Hours per week
Annual Leave (P/T):15 days per annum, plus bank holidays, plus one additional day for each competed year of service up to a maximum of 18 days per annum
Pension:&nbsp;Employer pension contribution: twice employee contribution up to a maximum of 10%. For example, if employee pays 5%, LSHA pays 10%.
Other benefits:Cycle to work scheme, Employee Assistance Programme.
Location: Oval, SW8
Probationary Period: 6 months
Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>
Shortlisting : 24th&nbsp;September 2025
Interviews : 1st&nbsp;October 2025

Tenant & Community Engagement Officer

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Salary &amp; Benefits: We are offering a salary between £52,674 - £59,772 (experience dependant – reviewed bi-annually with annual increment) Our additional benefits are exemplary and unrivalled – see remuneration pack within the role on our website for full details. Contract: Permanent with growth potential in post.Eligibility: Applicants must be either be a member of the RICS or eligible to become by way of academia (undergraduate/post graduate RICS accredited degree/masters – or through the experience route.Location: London (Whitechapel) and remote workingBackgroundThe housing crisis is an ongoing issue within the UK and more specifically within Greater London. The need to accommodate thousands of individuals and families on housing waiting lists across the capital continues to grow rapidly creating an urgent need in seeking to maximise the affordable housing contributions made by developers as part of new development schemes.To meet this urgent need requires a consistent delivery of both private and affordable housing across the whole of the London. It is therefore critical that a well-planned and coordinated policy base is maintained, and that this is implemented consistently and robustly. To this end, Development Viability plays an integral part within the planning process and the delivery of affordable housing/developer contributions.The Team - Tower Hamlets Viability (THV)To ensure Tower Hamlets is best placed to address matters relating to development viability, the council has created a dedicated team to assess development appraisals and provide advice to planning officers and politicians.THV is an internal council service &amp; a fee earning commercial service providing specialist development viability advice to both the planning department at LBTH as well as other planning authorities (primarily within London). The team holds professional expertise in development viability/valuation and relevant RICS accreditation (qualified chartered status) and is led by Olivia D’Mello-Browning. Experience held within the team is vast with private and public sector backgrounds. THV has also been shortlisted as a finalist in this years Local Government Chronicles (LGC) award 2024 as Small Team of the Year.Viability Officers/Surveyors are involved in several areas of work including (not limited to):<ul>
<li>Review &amp; negotiate financial viability assessments/development appraisals of mixed-use development schemes from small to very large/strategic development (2000+ units)</li>
<li>Area wide development viability advice (Local Plan/CIL Charging Schedule)</li>
<li>Site inspections where required.</li>
<li>Review mechanisms (Securing effective reviews through s.106 agreements and undertaking assessments at triggers)</li>
<li>Community Led Housing/Self Build Projects – reviewing viability assessments and assessing affordability.</li>
<li>CIL Payment in Kind – land valuations/approach advice.</li>
</ul> Your responsibilities:You will play an active role in contributing to the overarching aims of the team and affordable housing ambitions more widely, both in Tower Hamlets and across London. Your everyday responsibilities will comprise (not limited to) the following:<ul>
<li>Gaining a strong, in-depth knowledge of Tower Hamlets and London property/development markets in a planning context and staying up to date with changes to legislation and practice as part of an industry-leading borough.</li>
<li>Supporting and producing written reports of financial viability assessments (FVAs), supported by viability appraisals prepared using Argus Developer software. This also includes undertaking follow-up assessments triggered by review mechanisms.</li>
<li>Undertaking site inspections as necessary.</li>
<li>Providing valuation/viability advice to planning officers to assist with decision making and with negotiating maximum amounts of affordable housing with applicants.</li>
<li>Forging strong relationships with public sector clients such as planning authorities/councils mainly across London where THV are commissioned to undertake instructions on their behalf.</li>
<li>Preparing briefing notes for politicians and appearing at Development Committee meetings where relevant to provide viability-specific advice and respond to queries.</li>
<li>Preparing documents for planning appeals and inquiries and appearing as expert witness where required (Grade L).</li>
<li>Assisting with procurement and management of Quantity Surveyors feeding into viability assessments undertaken by THV and other Surveyors/Firms for strategic projects such as Local Plan evidence bases, Community Infrastructure Levy (CIL) rate setting, and various Supplementary Planning Documents (SPDs).</li>
<li>Supporting and providing advice to legal/planning colleagues with respects to securing affordable housing provisions/clauses as part of any legal agreement.</li>
<li>Supporting and providing Ad-Hoc viability/valuation advice relating to any matter within the council.</li>
</ul> Is this role for me?This is a mid-senior post in a dynamic team, and therefore ideal for candidates soon to be or recently RICS qualified (MRICS status who qualified via the Valuation, Commercial Property or Planning &amp; Development pathways is ideal) or for those with existing experience able to quickly take responsibility for their own casework. In any case, working for a busy borough such as Tower Hamlets allows for exposure to complex and interesting projects throughout the year and across the capital.The post accommodates a wide range of potential candidates but would be suited for:<ul>
<li>Someone with experience in valuation/viability currently undertaking the RICS APC elsewhere and looking for a change.</li>
<li>A recently qualified valuation surveyor looking to further their career in development viability/valuations.</li>
<li>Qualified professional with knowledge/experience of valuations/viability.</li>
</ul>Please seek to apply for the grading that is suitable to your circumstance as your application will be considered against the requirements of the respective grade applied for. Grade K will have its own assessment criteria as well as Grade L. There is opportunity for growth in post as well as in the team where opportunities arise. If you would like to discuss eligibility, please contact us on the details below. The Package/BenefitsThe council is determined to employ and more importantly retain valued members of the team. Given that we offer so much by way of additional benefits we have set out the full and extensive list within the remuneration pack (attached/available on our website apart of the role). From excellent pay scales, training and support we’ve not missed anything out. Our aim is to have staff feel confident in their roles and recognised for their continuous efforts. ApplyThis is a fantastic opportunity with outstanding benefits so apply today via the council’s recruitment portal (Alvius).We strongly advise you to read “Advice for Applicants 2024” carefully before applying. This can be found on our website apart of the role and will be the best form of guidance when creating an application. Contact DetailsShould you have any queries regarding the post of would like to discuss the role in further detail please contact Olivia D’Mello-Browning (<a href="mailto:joshim.uddin@towerhamlets.gov.uk" target="_blank">olivia.d’mello-browning@towerhamlets.gov.uk</a>) or call 0207 364 2047. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

22 Housing Jobs in Hemel Hempstead, UK