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<h2>Job introduction</h2>Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> .<h2>About the role</h2>As a Housing Allocations Officer, you’ll play critical &nbsp;role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.If successful we can offer the following benefits.:<ul>
<li>a competitive salary</li>
<li>training and qualifications</li>
<li>career progression with the opportunity to become involved in bespoke projects</li>
<li>flexible working</li>
<li>a generous annual leave allowance with the opportunity to buy extra days</li>
<li>staff discounts</li>
<li>admittance into the Local Government Pension Scheme</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance?_ga=2.257213315.926528827.1748424565-753423656.1600158337" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Housing Allocations Officer (Permanent)

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<h2>Job introduction</h2>This is a permanent contract within the Housing Adaptations Service, a team carrying out a high volume of home adaptations.&nbsp;For an informal discussion, please email Aneirin Sprake-Harris, Operations Manager - Housing Adaptations (Aneirin <a href="mailto:Sprake-Harri@brighton-hove.gov.uk" target="_blank">Sprake-Harri@brighton-hove.gov.uk</a>) to arrange a conversation.&nbsp; <h2>About the role</h2>This is an opportunity to join the Housing Adaptations Service, an integrated team of Occupational Therapists (OT)&nbsp;and technical officers providing housing adaptations for disabled residents across the city. This role will allow you to make a real difference in the lives of our service users, promoting personal independence and safety in daily lives.&nbsp;In this role you will be:<ul>
<li>Providing technical expertise and advice</li>
<li>Carrying out domestic surveys to&nbsp;determine feasibility of adaptations,</li>
<li>Costing of recommended schemes, &nbsp;</li>
<li>Preparing scale drawings in appropriate cases and documentation for Building Regulation and Planning approval as necessary.&nbsp;</li>
<li>Monitoring works in progress, working with a framework of specialist contractors, with a &nbsp;commitment to ensuring best value &nbsp;and excellent customer care.</li>
</ul>We can offer flexible working, with an office location in Hove and&nbsp;options for hybrid working. Training and development opportunities are available and encouraged.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.&nbsp;Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us?_ga=2.38879467.918092469.1753416601-1386161545.1738761795" target="_blank"></a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Home Improvement Officer

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<h2>Job introduction</h2>For an informal discussion, please contact Jake Haslam Housing Options Team Leader 07795 335688<h2>About the role</h2>The successful candidate will advise people on a wide range of housing issues and welfare benefits, assess support needs and work in partnership with all relevant agencies to find sustainable housing solutions. Where we are unable to prevent or relieve homelessness you will be required carry out an assessment under the homeless legislation to determine any longer-term housing duty.A robust knowledge of the main causes for homelessness and legal and other remedies available is required and you will need to demonstrate an ability to innovate and adapt your approach, to meet the needs of your customers.We are looking for exceptional &amp; motivated people who are resilient and adaptable to change. As well as the usual administration of homelessness applications (inquiries, decisions, notifications of duties etc) the post holder will be carrying out early intervention work that may require home visits and work collaboratively across services in the city to get the best possible outcomes for our customers, residents and homeless applicants. You do not need to be an expert in homelessness law although you will need to be able to apply housing law in your day to day work. You must have a proven track record in excellent customer service and in obtaining successful outcomes for customers and clients you have worked with. Above all you must have an understanding of the current housing situation faced by residents of Brighton &amp; Hove, of the kind of interventions which can prevent homelessness and a real commitment to achieving good results for customers. Brighton &amp; Hove is a brilliant place to live and work; our services are nationally recognised and you will be working with experienced colleagues who are directly informing national initiatives through high profile work with the Government. You will need to offer excellent organisational, casework and case-management skills and an ability to positively engage with homeless applicants within the context of a housing market that is difficult to access.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council" target="_blank">Apply for a job at the council (brighton-hove.gov.uk)</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/shortlisting-questions-guidance" target="_blank">Shortlisting questions guidance (brighton-hove.gov.uk)</a>) as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us" target="_blank">Why work for us (brighton-hove.gov.uk)</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council/encouraging-diverse-workforce" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk)</a>.Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Homelessness Prevention Officer

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Portsmouth City Council's Housing Needs, Advice &amp; Support Service works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing directly with customers, many of whom are vulnerable and disadvantaged. We give advice and assistance to our customers to resolve their housing need and make assessments of their housing and support needs in accordance with the Housing Act 1996, and Portsmouth City Council's Allocations Scheme. We are committed to excellent customer service, to listening to and understanding our customers' circumstances, and working collaboratively with them to identify housing solutions. We are committed to safeguarding and promoting good practice and all employees are required to adhere to internal safeguarding policies. Based in Housing Needs, Advice &amp; Support, you will be part of a team that assesses customer applications to join the Portsmouth Housing Register and allocates social housing vacancies to customers in need on the housing register. In this role, you will help manage customer demand, prioritising work to ensure enquiries are dealt with in the appropriate timescales. You will handle initial enquiries from customers wanting to join the housing register, analysing these enquiries to understand the main presenting demand and determine whether the customer has provided enough information to support an application. This will often require you to review existing notes and documents held by the department and make further enquiries with the customer. You will also handle enquiries from customers who want information regarding an existing application or to question the outcome of a recent assessment. You will be required to determine whether the enquiry should be reassessed or if it meets the threshold for a formal review. You will manage requests from the Council's social housing partners asking us to nominate new tenants to their vacant properties. You will review these requests to ensure the landlord has provided all the information needed to successfully allocate the property. Where information is missing or inaccurate you will liaise with the landlord to gather the correct details. You will record new customer enquiries and new allocation requests onto our IT systems and assigning these tasks fairly and appropriately to the Housing Register &amp; Allocation Officers. Using our IT systems, you will record appropriate system notes, ensuring a clear and auditable trail of your actions and decisions, and extract data to provide measures to help us understand and inform the work. You will provide administrative support to your manager &amp; colleagues, for example printing &amp; sending letters, helping to arrange customer appointments, or recording the minutes at meetings. You will need excellent communication skills, patience and empathy as well as resilience and an ability to think on your feet and manage multiple priorities. This is an excellent opportunity if you are looking for a career in housing as you will gain a wide range of experience and knowledge and an opportunity to enhance your skills working with customers. Skills: •	Has an interest and experience of the issues facing vulnerable households with housing needs, and a desire to assist customers to resolve these issues. •	Is able process and gather information to understand what is needed or wanted by a customer. •	Is confident and can clearly and effectively communicate both verbally and in writing, giving advice and explaining housing policy to our customers. •	The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. •	Is able to show empathy and understanding to customers and deal tactfully and sensitively with their enquiry. •	Has excellent organisational skills, and an ability to prioritise work and organise the daily demand from customers to the service. •	Is flexible and able to respond to changing priorities and levels of customer demand. •	Is emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances, and remain professionally detached and focused even if the message you deliver involves saying no. •	Has an awareness of equalities issues and is committed to equal opportunities. •	Understands safeguarding and can recognise safeguarding concerns and take appropriate action to manage risk. •	Works proactively and can remain motivated, working on their own initiative. •	Has a good level of IT skills and is proficient in Microsoft Office Suite.

Housing Register & Support Officer

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The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulation including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders, to ensure that we can evidence compliance with the Consumer Standards and meet the Governments desire to make Social Housing professional. 	 	The Senior Housing Manager will be responsible for the day-to-day delivery of all Housing Management Services across a range of Area Housing Offices, Community based surgeries and within tenants' homes. 	 	The Housing Management Services must meet the demands of our residents and provide clear definable and measurable outcomes for our residents in all areas of the 4 Consumer Standards, particularly the core functions of Income Management, Void Management, ASB Management and Tenancy Management. 	 	Portsmouth Homes is regulated by the Regulator for Social Housing and the Senior Housing Manager will need to be able to demonstrate a close and collaborative working relationship with all other teams providing Landlord Services, and the wider peer groups within Portsmouth City Council. They will also have to demonstrate effective strategic working using systems thinking techniques to continuously improve service delivery within the constraints of the HRA. 	 The Senior Housing Managers will also need to work closely with other agencies and stakeholders to ensure that we provide effective joined up housing services to our tenants with great customer service and value for money at the heart of every decision. The successful applicant will bring knowledge and experience of providing generic housing management services with a focus on excellent customer service, continuous improvement and delivering positive outcomes for our residents. The Senior Housing Manager will need to be able to demonstrate effective performance management, data analysis and resource deployment, anticipating peaks and troughs in demand and making use of relevant qualitative and quantitative data, and use feedback from staff, tenants and formal complaints to improve outcomes for tenants. 	The Senior Housing Manager will be required to contribute to policy and process design and attend meetings across the organisation and directorate to represent Portsmouth Homes housing management service and their teams. The Senior Housing Managers will work closely together, taking personal; responsibility to share best practice, lessons learnt and data analysis to create consistency of service across teams, to ensure that all tenants irrespective of their location and housing officer, receive the same level of service and opportunity to thrive. 	 	The Senior Housing Manager will be required to understand the regulatory framework in which Portsmouth Homes operates and be responsible for the team's compliance with the consumer standards, providing training, support and mentoring to team members using a coaching style to develop all individuals. Skills: See job profile

Senior Housing Manager

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<h2>Job introduction</h2>
Do you have experience of supervising tradespeople and supporting them in delivering high quality works across multiple sites and projects? Do you have a strong customer focus to deliver works to time and budget? Are you an experienced tradesperson looking to move your career onto the next step?
If so, our role for a skilled and motivated Supervisor within the busy Repairs and Maintenance Department may be of interest to you.
For an informal discussion, please contact Sam Crick – Operations Manager –&nbsp;<a href="mailto:Sam.Crick@brighton-hove.gov.uk" target="_blank">Sam.Crick@brighton-hove.gov.uk</a> or Brendon Ford – Operations Manager - <a href="mailto:Brendon.Ford@brighton-hove.gov.uk" target="_blank">Brendon.Ford@brighton-hove.gov.uk</a>
<h2>About the role</h2> You will be working within our Repairs Department to deliver repairs across multiple sites and trades and will be responsible supervising a trades team who deliver high standard repairs to Housing properties across the City. You will have excellent customer service skills and the ability to mentor and lead tradespeople, providing support and supervision and managing all aspects of health and safety, technical compliance and line management.The service currently has a considerable backlog of outstanding repairs and you will play a key role in tackling this work and being proactive in motivating the teams to achieve targets and deadlines to realise these goals.This is an opportunity to develop your line management skills whilst supporting a diverse team of tradespeople. Our focus on customer service makes this work rewarding as we are able to deliver housing improvements to residents across our city.We are looking for experienced and enthusiastic trade supervisors with backgrounds in plumbing, carpentry, general building and roofing.In return for your skills and hard work, we offer:<ul>
<li>A standard working week of 42.5 hours per week Monday – Friday 08.00 – 17.00 Part-time hours are also available.</li>
<li>A full induction with job shadowing and on-going mentoring and development</li>
<li>Paid annual leave</li>
<li>Pension scheme</li>
<li>Use of a fleet vehicle for work</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/apply-job-council" target="_blank">Apply for a job at the council (brighton-hove.gov.uk)</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and <a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/shortlisting-questions-guidance" target="_blank">Shortlisting questions guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is term-time only. For part time applicants, where your working week is less than the council’s basic 37 hour week, contracted overtime rated pay will not form part of your working hours. This is because overtime rated pay is payable for hours worked in excess of the council’s basic 37 hour week. Your starting salary will be pro rata based on the basic annual salary elements of pay between £39,862 &amp; £42,839.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

6 Housing Jobs in Littlehampton, UK