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Temporary Accommodation Officer(RP0132)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience12 months fixed term37 hours per week (hybrid working) We are looking for a flexible, motivated individual to join our Housing Needs Team. You will work within the Council’s Housing Options team, carrying out operational and administrative duties associated with the provision of the Council’s temporary accommodation stock. With a passion and enthusiasm for helping vulnerable individuals and families, you will assist the Temporary Accommodation Manager in maintaining the standard and availability of temporary accommodation. This will involve carrying out Health and Safety checks at the accommodation sites, and report any issues or problems identified.You will be the first point of contact for customers and help to deal with issues that arise and be responsible for signing households up to accommodation.You will liaise with the Housing Options officers to help individuals and families move on to longer term accommodation.We are looking for someone with:<ul>
<li>An interest in housing and social welfare issues, committed to helping people in difficult circumstances,</li>
<li>Excellent customer service skills, and the ability to deal with households from a range of backgrounds, including those displaying challenging and/or aggressive behaviour,</li>
<li>The confidence and capability to carry out a range of tasks within a limited amount of time, prioritising the welfare of the customer and their household in all cases,</li>
<li>The ability to work well independently, whilst understanding the benefits of team working and partnership working</li>
</ul>Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.You’ll need to be able to support others and be a genuine team player.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Closing date for applications is 25 June 2025Remote assessment will take place on 2 July 2025Interviews will take place on 9 July 2025 Keywords: Welwyn Hatfield, Temporary Accommodation, housing options, hertfordshire

Welwyn Hatfield Borough Council

Temporary Accommodation Officer (RP0132)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4166/Specialist_Housing_Officer_RSI_role_profile.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4166/Speciali…</a></li>
</ul>

Please apply online via the link provided.





The vacancy





Your day might begin with a welcome visit to new tenants who have just moved in, ensuring they feel settled and understand the support available to them. You might then attend a Residents’ Association meeting to listen to concerns about local issues and identify potential solutions. Later, you could be showing residents how to use Peabody’s self-service tools for managing their accounts, before heading out to support a vulnerable resident in need of your assistance.
As a Specialist Housing Officer, no two days will be the same. You’ll play a crucial role within your community, supporting residents’ practical needs, promoting their wellbeing, and ensuring community safety. With a focus on helping vulnerable residents who have a history of rough sleeping, you’ll actively work with them to manage their homes and neighbourhoods, improving Peabody’s services and always putting residents’ needs first.
About you:
You are a people person who thrives on solving problems and making a positive difference. Collaborative and resourceful, you build strong relationships across teams to find creative solutions. This role will require you to work in the office for 1 day per week, with the flexibility to work remotely for the remaining days.
Your responsibilities will cover all aspects of housing management, including estate, scheme, and property inspections, signing up new residents, identifying and resolving issues including ASB, and capturing feedback to enhance customer satisfaction. If you are driven by a passion for supporting people and helping them thrive, we want to hear from you.
This role will require a full UK Driver’s license and a full enhanced DBS check. You will also need to participate in an out of hours on call rota.
To be successful in this role, you’ll need:
<ul>
<li>A commitment to delivering first-class customer service.</li>
<li>Resilience, flexibility, and a positive, compassionate, can-do attitude.</li>
<li>Strong organisational skills with the ability to self-manage a diverse and varied workload effectively.</li>
<li>Experience in a customer-facing role, ideally within housing management or the social housing sector.</li>
</ul>
Here are just a few of the benefits of working at Peabody:&nbsp;
<ul>
<li>30 days’ annual holiday, plus bank holidays</li>
<li>two additional paid volunteering days each year </li>
<li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li>
<li>4 x salary life assurance</li>
<li>up to 10% pension contribution</li>
</ul>
Are you ready to apply?&nbsp;
If you have any questions about this role, please email Talent Specialist,&nbsp;Chloe Singleton&nbsp;at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>
Interviews will be ongoing&nbsp;
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Peabody

Specialist Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/2611/Homeless_Prevention__Relief_Officer_Full_employment_pack.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/2611/Homeless…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/2613/Homelessness_Prevention_and_Relief_Officer_Advert.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/2613/Homeless…</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Homeless Prevention &amp; Relief Officer Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate Salary: &nbsp;£35,820 - £41,925 per annum, dependent on experience Basis: Permanent &nbsp; Full time - 36 hours per week About the Role
 In this fast paced and exciting role, you will make a difference for our residents who are homeless or at risk of homelessness and in housing need. Our Homeless Prevention &amp; Relief Officers are on the frontline in proactively working with households facing homelessness to sustain their accommodation where possible or assist with securing alternative accommodation.
You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will carry out detailed case work investigations and issue statutory decision letters in line with current homeless legislation. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness. You will be responsible for covering daily operational duties, including town hall cover, assisting with housing advice emails, triage phone line and any other duties and town hall cover on a rota basis.&nbsp;
You will be working with a friendly, supportive, positive and diverse housing team. &nbsp;We will provide you with a wealth of training opportunities. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.&nbsp;
The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.&nbsp;
 About the Person
 You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be a colleague with an outstanding commitment and enthusiasm in supporting our most vulnerable residents.&nbsp;
You will have detailed knowledge of Part VII Housing Act 1996 (as amended) and experience of working in a busy front line housing service. &nbsp; You will provide comprehensive housing advice to households with a range of circumstances. You will interview clients, assess their circumstances, decide what statutory duties may be owed, and identify their housing options. You will work collaboratively with other partners including housing associations, domestic abuse support services, private landlords, police, social services, substance treatment agencies and other relevant stakeholders.
The role is largely Town Hall based at our modern offices in Reigate as well as visiting residents in the borough. &nbsp;Some hybrid working, if agreed with the Homeless Relief Team Leader.&nbsp;
Ideally applicants will be familiar with relevant legislation, the benefits system and will have experience of working in a role providing housing advice and/or tenancy support.
Staff Benefits
 In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp; We will provide you with:&nbsp;
 - Competitive annual leave - An inclusive and social working environment - Staff wellbeing activities&nbsp; - Staff Network Groups - Hybrid working - Training and career development - Modern offices in Reigate town centre - Contribution of 15% towards the LGPS pension scheme - Access to a reduced annual ‘Better’ leisure centre membership - Discounts for local and high street stores - A cycle lease scheme through salary sacrifice&nbsp; - Flexible working&nbsp;
Additional Information
 For an informal discussion about the role, please call Trevor Woolvet, Housing Needs Manager on 01737 276368.
We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates. &nbsp;
Closing date: Friday 20 June 2025 Interview date: 16 &amp; 17 July 2025
Values and Behaviours
 Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. &nbsp;

Homeless Prevention and Relief Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/2526/Housing_Advice_Officer_JD.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/2526/Housing_…</a></li>
</ul>





Housing Advice Officer 
Salary - £34,072 - £36,830 
Can you help reduce homelessness? 
You’ll take a proactive and innovative approach to preventing homelessness in Sevenoaks, as it is one of our key focuses. Working across the whole Housing service, you’ll assist with a variety of projects and initiatives, which means you’ll have the opportunity to develop your knowledge and skills further.
You’ll be providing advice, guidance and support to our customers as well as assessing homeless applications, making referrals, and creating Personalised Housing Plans. You’ll also work to support landlords and tenants in the district through the Council’s Private Sector Lettings scheme.
If you have a background in housing, then you’ll know that communication and a detailed knowledge of the Housing Act and Homelessness Reduction Act 2017 is essential. You’ll also be able to remain calm, work effectively under pressure, and maintain high accuracy.
Please note this is a fixed-term contract for 12 months. This post is subject to a DBS Check and may require Out of Hours cover as part of a Rota.
This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office and home working.
Do you want to know more about the role? 
For an informal discussion about the role please contact Stephen Tring, Housing Options and Solutions Manager, on 01732 227184.&nbsp;
Do you want to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Housing Advice Officer

London Borough of Waltham ForestDirectorate:&nbsp; PlaceGrade: PO10Salary:&nbsp;£66,651 - £70,152Retention Bonus/ Market Supplement:&nbsp;N/AContract Type:&nbsp;Full-Time / PermanentWorking hours&nbsp;per week:&nbsp;36Weeks per year: 52Application Deadline:&nbsp;26th June 2025Proposed Interview Date(s): TBCReference: 1720About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are&nbsp;a highly ambitious&nbsp;borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the&nbsp;<a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy,&nbsp;fair&nbsp;and inclusive workplace. This includes fair pay and conditions, workplace well-being,&nbsp;skills and progression and diversity&nbsp;and recruitment.&nbsp;About the RoleWe are seeking a dynamic and experienced&nbsp;Head of Strategic Asset Management and Sustainability&nbsp;to lead the strategic management and development of LBWF’s housing portfolio. This pivotal role focuses on creating and implementing comprehensive strategies that ensure long-term sustainability, efficiency, and service quality.&nbsp;You will work closely with Planned Works to shape and deliver programmes that enhance housing services, optimise resource allocation, and drive carbon reduction initiatives. As the leader of the Asset Management team, you will oversee major works programmes, housing initiatives, and improvement projects, ensuring alignment with LBWF’s business plan and objectives. This role requires a forward-thinking individual who can develop innovative solutions, manage complex issues, and deliver high-quality services that meet the needs of our residents and communities.&nbsp;This is a senior leadership position with significant responsibilities, including managing a £30m budget, leading a growing team (currently three direct reports, with potential expansion to six), and ensuring the successful delivery of asset management strategies. If you are passionate about sustainability, operational excellence, and making a positive impact on housing services, we encourage you to apply. &nbsp;Key Responsibilities<ul> <li>Develop and execute a comprehensive asset management strategy that prioritises sustainability, efficiency, and long-term value.</li> <li>Lead the development of holistic investment plans, integrating building safety remediation, zero-carbon retrofitting, and standard investment.</li> <li>Oversee the delivery of major works programmes, housing initiatives, and improvement projects, ensuring alignment with strategic objectives.</li> <li>Collaborate with internal and external stakeholders to develop and maintain effective engagement frameworks.</li> <li>Manage contractors and consultants to ensure quality, value for money, and compliance with agreed standards.</li> <li>Lead annual business planning and budget-setting processes for Housing Assets, ensuring effective monitoring and communication of investment programmes.</li> <li>Ensure the accurate upkeep of data on housing management systems to support robust decision-making.</li> <li>Explore and leverage funding opportunities related to building safety and zero-carbon initiatives.</li> <li>Act as the lead for Housing Assets, working in partnership with Housing Delivery and Housing Management to review and monitor specifications.</li> <li>Participate in the Out of Hours Service duty rota to ensure resident safety and timely emergency responses.</li></ul>Qualifications and RequirementsTo be considered for this position, you should meet the following requirements:<ul> <li>Proven experience in strategic asset management, with a focus on sustainability in housing properties.</li> <li>Demonstrated success in reducing reactive repair costs through cost-effective asset management strategies.</li> <li>Strong operational leadership experience, with the ability to align activities with organisational objectives.</li> <li>Expertise in managing the commercial aspects of contracts, including negotiation, performance monitoring, and compliance.</li> <li>Proficiency in analysing operational data to monitor performance and inform decision-making.</li> <li>Experience in managing tenant relations, addressing concerns, and maintaining high levels of tenant satisfaction.</li> <li>Familiarity with property management software and tools to streamline operational processes.</li> <li>Strong budget management skills, with experience overseeing significant budgets (e.g., £30m).</li> <li>Knowledge of building safety regulations, zero-carbon initiatives, and funding opportunities.</li></ul>Skills and Competencies<ul> <li>Excellent communication and interpersonal skills for engaging with internal teams, stakeholders, and tenants.</li> <li>Strong leadership and team management skills, with experience motivating and developing high-performing teams.</li> <li>Ability to identify operational inefficiencies and implement process improvements.</li> <li>Political awareness and the ability to collaborate effectively with elected officials.</li> <li>Strong attention to detail in reporting, documentation, and maintaining accurate records.</li> <li>Ability to respond swiftly and effectively to emergencies and incidents.</li></ul>Desirable Qualifications<ul> <li>Relevant professional qualification in asset management, sustainability, or a related field.</li> <li>Experience in lifecycle cost analysis and its application in decision-making.</li></ul><a>Click here to download the Role Profile</a>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;<ul> <li>Satisfactory&nbsp;employment references and CIFAS identity&nbsp;checks;&nbsp;</li> <li>Satisfactory declaration of&nbsp;interest;&nbsp;</li> <li>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any&nbsp;particular English&nbsp;language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;</li></ul>How to Apply:&nbsp;Interested candidates are invited to&nbsp;submit&nbsp;their applications&nbsp;online by pressing the ‘Apply’ button below. This includes a supporting statement that&nbsp;outlines to us how your skills and experience make you&nbsp;a good candidate&nbsp;for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please&nbsp;submit&nbsp;your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age,&nbsp;faith&nbsp;and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality&nbsp;objectives: - Promoting equality of opportunity - Opposing all forms of discrimination,&nbsp;intolerance&nbsp;and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. -&nbsp;Providing&nbsp;fair,&nbsp;appropriate,&nbsp;accessible&nbsp;and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is&nbsp;operating&nbsp;an anonymous shortlisting process, which hides personal information that can&nbsp;identify&nbsp;individuals until their application has been considered for shortlisting. The council also&nbsp;operates&nbsp;a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the&nbsp;Council. If you would like to discuss the possible flexible working options that might&nbsp;be applicable&nbsp;to this role, please contact the person named below&nbsp;or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact&nbsp;Valdrin Rexha, AD - Strategic Asset Management &amp; Compliance&nbsp;at&nbsp;<a href="mailto:valdrin.rexha@walthamforest.gov.uk" target="_blank">valdrin.rexha@walthamforest.gov.uk</a>&nbsp;&nbsp;If you have any technical issues when trying to apply for this post, please contact our&nbsp;Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;The Council’s&nbsp;preference is for online application. However,&nbsp;if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative&nbsp;application method.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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25 Housing Jobs in London, UK