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We are looking for someone who has experience in the field of private sector housing, in particular experience relating to empty and derelict homes and the Housing Act 2004 to join our dedicated Safety and Wellbeing team to help transform empty homes into safe, liveable properties.In this role, you&amp;©ll work with landlords, agents, and homeowners to enforce housing standards, support grant delivery, and reduce the negative impact of derelict or vacant housing. You will be responsible for leading on bringing empty homes back into use, inspect properties under housing legislation, and assist with energy efficiency initiatives, along with:Investigating complaints about housing conditions, unlicensed HMOs, and tenant harassment or illegal eviction.Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) and assess eligibility for loans and grants.Enforcing housing legislation and preparing statutory notices, prosecution files, and evidence for court or tribunal proceedings.Leading on identifying, surveying and assessing long-term empty homes and developing strategies to bring them back into use.Collaborating with property owners, managing agents, developers and partner organisations to secure funding and facilitate reoccupation or redevelopment.Overseeing enforcement actions including Empty Dwelling Management Orders, enforced sales, and derelict property remediation.Supporting energy efficiency projects and initiatives promoting warm, low-carbon homes.This is a dynamic opportunity for someone with strong knowledge of housing law, enforcement experience, and a passion for improving the lives of residents and the quality of housing across the district. It is essential that you have a strong understanding of housing legislation, guidance, and policies, along with:Solid IT skills and working knowledge of information and financial systemsAbility to obtain and analyse evidence, prepare accurate reports, and make sound decisionsExcellent communication, negotiation and interpersonal skillsThere is a requirement of this role for you to work outside normal office hours (including evenings/weekends), have a full driving licence and be physically able to carry out property inspections, including challenging or older properties and external sitesFor an informal discussion about the role please contact Natalie Pearce on 01233 330304 or Gary Clarke on 01233 330624Click to view a <a href="https://www.ashford.gov.uk/media/mm4pmcvr/7103a-private-sector-housing-officer-empty-homes-june-2025.doc" target="_blank">Job Description</a>When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Ashford Borough Council

Private Sector Housing Officer - Empty Homes

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9415/Housing_Allocations_Officer_-_JD.docx" target="_blank">Housing_Allocations_Officer_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9416/Housing_Allocations_Officer_-_PS.doc" target="_blank">Housing_Allocations_Officer_-_PS</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We have an exciting opportunity to join our Housing Solutions team on a fixed term contract for 12 months.&nbsp;
Your role will be to support the Allocations Service with the implementation of a new housing system and allocations scheme. The role will involve assessing and maintaining housing applications on the housing waiting list.
We are looking for a highly motivated individual who possesses exceptional organisational skills as well as excellent attention to detail. Applicants will also be required to have good communication skills and will work well alone, but also as part of a team.
The post holder will be required to work collaboratively with the Housing Solutions Officers to ensure a high-quality customer focused, service is offered to all customers.
Knowledge of social housing would be helpful, but this may also be an excellent opportunity for someone who would like to enter or develop a career in housing.&nbsp;
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling Borough Council</a>
For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing&nbsp;<a href="mailto:claire.keeling@tmbc.gov.uk" target="_blank">claire.keeling@tmbc.gov.uk</a>&nbsp;(direct candidates only, strictly no agencies).

Tonbridge & Malling Borough Council

Housing Allocations Officer - 1 Year FTC

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8867/JD_-_Housing_Options_Advisor_July_2025.pdf" target="_blank">JD_-_Housing_Options_Advisor_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8868/PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25.pdf" target="_blank">PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Do you believe everyone deserves a safe place to call home? Are you motivated by the chance to change lives through practical support and compassionate action? If so, we need you!
We’re looking for a dedicated and empathetic Housing Options Advisor to join our frontline housing service—playing a vital role in tackling homelessness and housing insecurity in our borough.
This is a career graded post - This is a fantastic opportunity to progress your career through both on the job experience and formal training.&nbsp;
<h3>&nbsp;What You'll Do:</h3>
<ul>
<li>
Provide high-quality, customer-focused advice on housing options across public and private sectors&nbsp;
</li>
<li>
Carry out thorough assessments of housing needs and deliver personalised plans to prevent or relieve homelessness
</li>
<li>
Act as a lifeline for households facing eviction, domestic abuse, or rough sleeping—helping them navigate to safe and secure accommodation
</li>
<li>
Collaborate with landlords, support agencies, and internal teams to reduce reliance on temporary accommodation
</li>
<li>
Issue robust statutory decisions that stand up to scrutiny and uphold best practices
</li>
<li>
Be a trusted point of contact—supporting some of our most vulnerable residents with dignity, respect, and unwavering resolve
</li>
</ul>
<h3>&nbsp;What You'll Bring:</h3>
<ul>
<li>
Proven experience in housing advice or homelessness prevention
</li>
<li>
Strong working knowledge of the Housing Act 1996 &amp; Homelessness Reduction Act 2017
</li>
<li>
Compassionate communication, expert negotiation, and sound judgement
</li>
<li>
Ability to manage complex cases, handle pressure, and deliver clear written decisions
</li>
<li>
A commitment to collaborative working and supporting wider emergency response efforts when needed
</li>
</ul>
<h3>Why Join Us?</h3>
You’ll join a passionate team dedicated to making homelessness rare, brief, and non-recurring. Every day brings new challenges and contributing to a service that truly changes lives.
<h3>Benefits:</h3>
<ul>
<li>Grade 4: 22 days annual leave, Grade 5: 24 days annual leave, plus bank holidays, increasing to 27 days with 5 years' continuous service.</li>
<li>Membership to the Local Government Pension Scheme with a 19.7% employer contribution.</li>
<li>Career development and training opportunities.</li>
<li>Access to eye care vouchers and VDU glasses.</li>
<li>Cycle to Work Scheme.</li>
<li>Access to EAP Services 24/7</li>
</ul>
We are a team who enjoy being in the office and as we are a front facing team, our service works from the office 2 days a week as a minimum. To best support new starters with their learning, initially working from the office daily is a requirement for this role. This will be reviewed during the probationary period.&nbsp;
If you would like to have an informal chat about the position, we invite you to speak to the hiring manager, Sabrina Goacher on 01892 554417 or via email at <a href="mailto:sabrina.goacher@tunbridgewells.gov.uk" target="_blank">sabrina.goacher@tunbridgewells.gov.uk</a>.
This post is subject to a satisfactory basic DBS check.&nbsp;
Closing date: 4 August
Interview date: 12 August

Tunbridge Wells Borough Council

Housing Options Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9172/houisng_Solutions_Triage_Officer_-_Candidate_Pack.pdf" target="_blank">houisng_Solutions_Triage_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp;
We are looking for an enthusiastic, self-motivated and organised officer who is looking for a challenging new role in a busy local authority Housing Services environment. The ideal candidate will have the potential to improve and develop on this exciting new career progression grade.
You will play a key role in improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
The post holder will be responsible for administration of the triage system for the Housing Solutions &amp; Private Sector Team which will include;
<ul>
<li>Dealing with first contact of homeless applicants, providing administration of applications and providing advice or referring to the relevant part of the Housing Options &amp; Private Sector Team, both on the telephone and online.</li>
<li>Provide applicants with comprehensive advice taking into account their needs, their eligibility for assistance, their priority on the housing register and their ability to sustain private rented accommodation.</li>
<li>Produce comprehensive written assessments, for homeless applicants ensuring that the decision letter meets the requirements of homeless legislation and is able to withstand scrutiny.</li>
<li>To input data/information into manual and computerised systems.</li>
<li>To identify opportunities to prevent the threat of homelessness for applicants and to present ideas to senior officers for supporting people in housing crisis</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Knowledge of homeless legislation</li>
<li>Excellent numeracy and literacy skills;</li>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>5 GCSE (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>

Dartford Borough Council

Housing Solutions Triage Officer

Job DescriptionHousing – Technical Services Team&nbsp;Mechanical Engineer&nbsp;or Building Services EngineerThurrock Council, Civic Offices, New Road, Grays, EssexSalary: £44,208 - £50,424 per annumPay Grade: FPermanent Contract&nbsp;37 Hours per Week&nbsp;&nbsp;Thurrock is a vibrant unitary borough in Essex, located along the River Thames and close to London, with major regeneration projects and key destinations like Lakeside Shopping Centre. We are offering an exciting opportunity for a committed and enthusiastic professional to join our small, dedicated Housing Technical Services team within the Place Directorate.We are looking for a knowledgeable and experienced Mechanical or Building Services Engineer to help deliver our ambitious housing investment plans, which include building 1,000 new homes and improving existing stock through a major capital programme focused on safety, energy efficiency, and resident well-being.In this key role, you will lead on statutory mechanical compliance programmes such as gas servicing, water hygiene, passenger lifts, Stairlifts and hoist equipment and fire protection systems while providing expert guidance on planned maintenance and refurbishment projects.You’ll work closely with internal colleagues and external partners to ensure all systems are safe, efficient, and fully compliant with current regulations and best practices.If you have experience in mechanical compliance, building services, and project management in a housing environment, we’d love to hear from you.&nbsp;Key Responsibilities:&nbsp;<ul> <li>Manage and deliver statutory mechanical compliance programmes, including water hygiene (Legionella control), gas servicing, passenger lifts, sprinkler systems, dry risers, ventilation systems, and other fire protection systems across the housing portfolio.</li> <li>Provide expert technical input on planned maintenance, refurbishment, and asset improvement projects, ensuring design and installation of mechanical systems meet required standards and legislation.</li> <li>Collaborate with internal teams (Asset Management, Compliance, Repairs, Capital Projects) and external contractors, consultants, and regulatory bodies to ensure safe, efficient, and compliant mechanical service delivery.</li> <li>Monitor contractor performance, carry out inspection and servicing reports, and ensure that any identified remedial actions are followed up and completed within agreed timeframes.</li> <li>Maintain up-to-date knowledge of relevant legislation and industry best practice, including Gas Safety Regulations, LOLER, Building Regulations, and British Standards.</li> <li>Promote and support the adoption of energy-efficient and sustainable mechanical engineering solutions, including low-carbon heating technologies and system optimisation.</li> <li>Apply sound project management skills to manage multiple compliance and improvement workstreams simultaneously, ensuring delivery to time, cost, and quality standards.</li></ul>What We’re Looking For:&nbsp;<ul> <li>Ability to communicate complex mechanical and building services concepts clearly and effectively to a wide range of audiences, including colleagues, senior managers, external contractors, and residents. This includes writing clear technical reports, preparing specifications, providing practical advice, and presenting recommendations in a way that is accessible to both technical and non-technical stakeholders.</li> <li>A recognised qualification in Mechanical Engineering or Building Services Engineering at a minimum of Level 3 (such as an NVQ Level 3, HNC, HND, or equivalent). Ideally, candidates will also hold or be working toward professional membership with a relevant engineering institution (e.g., CIBSE, IMechE). You should also have demonstrable hands-on experience managing mechanical systems in a housing, facilities management, compliance, or public sector building services environment.</li> <li>A thorough and up-to-date understanding of building safety legislation, including the Construction (Design and Management) Regulations (CDM), Gas Safety (Installation and Use) Regulations, Water Supply (Water Fittings) Regulations, and the Building Safety Act. You should also have a strong grasp of your role in ensuring health and safety compliance, particularly within a local authority or large landlord setting.</li> <li>Proven ability to plan and prioritise work effectively across multiple projects or compliance areas, balancing technical oversight with operational demands. You should be highly organised, capable of interpreting data and technical documentation, and confident in identifying practical solutions to engineering challenges. Strong interpersonal and teamworking skills are essential, as you’ll be working closely with colleagues across various disciplines, as well as external partners and contractors.</li></ul>Join us and play a crucial role in ensuring the safety, efficiency, and compliance of Thurrock’s housing stock.&nbsp;The applicant must also be flexible in their approach to the delivery of the service and must be prepared to support collaborative working with other local authorities, in the delivery of a modern licensing service. Some working out of normal office hours may be requiredA Basic DBS check will be required.If you have any queries regarding the post or interview dates, please contact Chaudhry Ashraf, Technical Services Delivery Manager via 01375 652652 or by emailing&nbsp;<a href="mailto:CASHRAF@thurrock.gov.uk" target="_blank">CASHRAF@thurrock.gov.uk</a>&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025</li> </ul> Interview Date:&nbsp;To Be Confirmed &nbsp; To view the Job Profile and Person Specification please follow the link below:&nbsp; &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EdtCt3_xeclJsjt56h9dYFsBToqgE6ruUf3N-47oAt3udw?e=3Qn8Oh" target="_blank">Download Job Profile (PDF Document)</a> &nbsp; Application Requirements&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please upload copies of those relevant qualifications to your application. &nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Mechanical Engineer or Building Services Engineer

We are looking for an officer who is passionate about community wellbeing, tenant engagement, and delivering exceptional housing services.In this role you will be responsible for managing a designated patch and delivering a broad range of services$ûfrom income management and rent arrears recovery to tackling anti-social behaviour and promoting community cohesion. You will be at the heart of our neighbourhoods, building strong relationships with tenants, residents, and partner agencies while ensuring tenancies are effectively managed.You will be managing rent accounts and helping tenants sustain their tenancies along with:Identifying and addressing anti-social behaviour, liaising with the Police, social services, and other partners.Conducting estate inspections, welfare visits, and property checks to uphold housing standards.Taking enforcement action where necessary, including preparing legal notices and attending court.Encouraging tenant participation and community engagement to build inclusive, resilient neighbourhoods.Supporting void management, letting processes, and coordinating with lettings and repairs teams.To be competent in this role it is essential tha you have a solid understanding of housing legislation, anti-social behaviour policy, and community support networks, as well as:Proven experience in housing or tenancy management, income recovery, or neighbourhood services.Having strong communication and relationship-building skills with a proactive, problem-solving mindset.Having the ability to work independently, prioritising effectively, and handling sensitive issues with diplomacy.For an informal discussion about the role please contact Oliver Samways, Income and Arrears Manager, on 01233 330375Click to view a <a href="https://www.ashford.gov.uk/media/qyyirvc4/7104a-neighbourhood-housing-officer-june-2025.doc" target="_blank">Job Description</a>To apply - If you are an employee of Ashford Borough Council and wish to apply then please log into iTrent self service via the link in the self-service section of the smarthub Click on current vacancies on the home pageWhen applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Neighbourhood Housing Officer

If you are looking to develop your skills or start your career in the housing sector and are customer focussed then this role is for you!We are looking for an individual who likes dealing with a wide variety of people to strengthen the administrative side of our repairs and maintenance team. You will play a pivotal role in supporting the team by handling routine administrative tasks and providing excellent customer service.Our Repairs and maintenance team provide refurbishment and improvements to the councils housing stock in the borough.We will support you in developing your skills so that you can take ownership and responsibility in processing invoices and performing clerical duties such as filing, data entry, and managing correspondence related to repair and maintenance activities.With an understanding for the importance of delivering quality services and, working as part of a team, you will excel in this role if you have had previous administrative experience within a customer service-based environment and that you have worked in a finance related role, along with having:Good understanding of clerical and administrative functions.Familiarisation with GDPR regulations.Digitally adept and able to embrace new technology.Excellent and organisational skills.Processing of contractor variation orders and contractor invoicesFor an informal discussion about this role please call Debbie Phillips on 01233 330596.Click to view a <a href="https://www.ashford.gov.uk/media/000pdaqz/6985b-repairs-assistant-june-2025.doc" target="_blank">Job Description </a>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>We Offer - Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Repairs Assistant

The Medway 16+ Care Leaver Service works to advise, support and befriend young people from the age of 16 who are in care and those young people who have left care (up to the age of 25) with a diverse range of complex needs to enable them to manage the transition into adulthood and independence.The Specialist Housing Advisor will support Personal Advisors and Care Leavers within the 16+ service, who require additional support to address their accommodation and independent living needs, with a focus on those at risk of homelessness and those ready to move onto independent accommodation.The role will require the post holder to provide assistance, advice, encouragement and support to Care Leavers to ensure they actively participate and contribute to their Housing Plans / Pathway Plans to enable them to move successfully into independent living. This role will focus on those Care Leavers at high risk of homelessness, due to inactivity, vulnerability or other factors. The Specialist Housing Advisor will be expected to keep up-to-date with government guidance and regulations in relation to accommodation, as well as all involved processes and resources, to facilitate the delivery of expert advice on all areas of in independent accommodation. In return we offer you:<ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> If you would like to have an informal discussion about the role, please contact Debbie Taylor, Service Manager 16+ Care Leavers Service on 01634 337229 or 07773 210505 Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Specialist Housing Advisor - 16+ Care Leavers Team

Job Description Homeownership Services Manager&nbsp; Starting Salary: £61,425 per annum Grade: H Permanent Contract 37 Hours per Week&nbsp; Thurrock is an exciting place to live and work. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have retail and leisure that is among the best, with the magnificent Lakeside, and breath-taking countryside all around. There is over 1,000 acres of land ready for commercial development and there are likely to be 30,000 new homes built with transport links that can get you into London and other parts of the UK quickly and easily.We are an area of massive growth; £6bn has already been invested by the private sector in Thurrock. We have seen 7,000 new jobs created, with a further 30,000 anticipated in the next 20 years, and 1,170 new businesses in the borough, with leading centres in ports and logistics, retail, and creative industries.&nbsp;Thurrock Council’s Homeownership Service has an exciting opportunity to join an established housing department as Homeownership Services Manager. This is a management position within the Place Directorate, responsible for leading a team to deliver high-quality leasehold management, service charge setting and Right to Buy administration to support Council leaseholders while ensuring compliance with relevant housing regulations and legislation.Thurrock Council manages a diverse homeownership portfolio, consisting of leasehold, and freehold properties across the borough. This portfolio presents a unique opportunity to engage with a range of tenure types, ensuring that leaseholders and homeowners receive excellent service.This role provides a unique challenge for an initiative-taking and strategic leader with a vision for improving homeownership services. The successful candidate will be responsible for driving service improvements, ensuring financial accuracy in service charges, and maintaining strong relationships with leaseholders and key stakeholders.A key part of the role will be championing customer engagement, ensuring leaseholders are well-informed and that their voices are heard in decision-making processes. They will lead on ensuring transparency in billing, managing disputes effectively, and implementing best practices in leasehold services.We are seeking an initiative-taking individual who can self-manage their time effectively while also working collaboratively with other housing teams to enhance homeownership service delivery. You must have the ability to develop policies, manage financial risks, and support members of the homeownership team to meet targets.The successful candidate would have a strong understanding of homeownership legislation, economic management, and dispute resolution, and would be expected to hit the ground running in this role.A Disclosure and Barring Service (DBS) Check is not required for this post.&nbsp; Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;27th July 2025&nbsp;</li> </ul> Interview Dates:&nbsp;To Be ConfirmedWe reserve the right to withdraw the role at any time - Candidates may be invited to interview upon submitting a complete application.&nbsp;Previous applicants need not re-apply.&nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EcX1Op-u-IlFnWiNIT32IvsBW5njKKUb-5oS3cLgy6Psew?e=s2mBrA" target="_blank">Download Job Profile (PDF Document)</a> “If you encounter an error message when opening the Job Profile link please refresh the error page”About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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9 Housing Jobs in Maidstone, UK