field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul></ul>





Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
Our Development and Sales team is responsible for delivering our on-site programme from start on site through to end of defects.&nbsp; You will play an integral role providing an effective and efficient administrative service to the Team in addition to liaising with our customers and contractors to manage the defects process.&nbsp;
We are looking for a highly motivated individual with:
<ul>
<li>a background of administrative work in an office environment or similar</li>
<li>experience of working for an affordable housing organisation</li>
<li>aftercare/defects and residential sales experience</li>
<li>excellent communication skills</li>
<li>excellent IT and numeracy skills (Word, Excel and databases)</li>
<li>a positive “can do” attitude with a commitment to providing a high standard of service to colleagues and customers.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and how to apply, please visit our website at <a href="http://www.hexagon.org.uk" target="_blank">www.hexagon.org.uk</a>.&nbsp;&nbsp; No agencies
Closing Date: Sunday 21st September 2025
Interviews will be held on Monday 29th September 2025
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Development & Sales Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4475/Head_of_Housing_Specialisms_-_Role_Profile_2025__002_.docx" target="_blank">Head_of_Housing_Specialisms_-_Role_Profile_2025__002_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Contract Type: Permanent – Full Time - 35 hours
Salary: £76,034 per annum to £84,208 per annum (London weighted salary) or £66,380 per annum to £74,105 per annum (Regional salary), dependant on experience
Grade: 12
Reporting Office: London, Stratford or Manchester, Trafford
Persona: 20-40% Office Attendance Required
Closing Date: 18th September 2025 - 23:00
Interview Dates: Interview dates will be held in person at our London, Stratford Office
Please note that frequent travel will be required between out London and Trafford Offices

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAbIADLy5qYjbCPql54Qd/Oa4H05nwNCi4wHeRpINW24IgaBXgjry9H7Wh3pOvhLw2" target="_blank">Head Of Housing Specialisms Role Profile</a> 
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
DBS
For this post the successful candidate will need to apply for or be in possession of an Standard/Basic/Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit&nbsp;<a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>
Join our Housing Specialisms Team at L&amp;Q:
There has never been a more exciting time to join L&amp;Q because we are about to launch our three-year ASB plan. This follows record levels of investment into the housing specialisms team. We are growing the team, including more ASB managers, case workers, safeguarding specialists, mental health advisors and fraud investigators.
<ul>
<li>Do you have a passion for responding to and dealing with anti-social behaviour?</li>
<li>&nbsp;Are you committed to ensuring our vulnerable residents and children are kept safe?.</li>
<li>Do you believe that every resident has the right to live free from domestic abuse?</li>
<li>Do you share our belief that the only people that live in our homes should be those with a legal right to be there?</li>
<li>Do you agree that housing staff need access to specialist support and advice on how to engage and work with residents with mental health issues.</li>
<li>Most importantly, do you want to go home at night feeling extremely proud of the work that you and your team have done in ensuring&nbsp;people are living safely and peacefully in an L&amp;Q home.</li>
</ul>
If this sounds like you, we would love for you to apply! 
Your impact in the role:

<ul>
<li>To lead on hate crime initiatives across L&amp;Q estates</li>
<li>To lead on the delivery of the 3 year ASB strategy and DAHA accreditation</li>
<li>&nbsp;Ensure that Housing Specialisms KPI performance is strong and delivering continuous improvement&nbsp;through the delivery of strategic and operational objectives.</li>
<li>Leads on strategic relationships with Local Authority, RSL peers and other key external stakeholder</li>
<li>To help you do your job you will be supported by 4 anti-social behaviour (ASB) managers, a fraud manager, mental health lead and 2 resident support managers.</li>
</ul>
What you'll bring:

<ul>
<li>Recognised qualification in ASB, domestic abuse or mental health/social care</li>
<li>Extensive experience of doing the right thing by residents, introducing initiatives and services that support residents to sustain their tenancy and seeing lasting results.</li>
<li>&nbsp;Strong communication skills at all levels, including writing Board reports, presenting analytical information, producing and presenting face to face presentations to exceptional quality</li>
<li>&nbsp;Comprehensive experience leading a complex and varied portfolio of services that support&nbsp;residents and housing management colleagues, with relevant knowledge of housing legislation, best practice in areas of support in housing and customer service</li>
<li>&nbsp;The ability to manage teams who are dealing with multiple complex situations at once.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
SLG Roles
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.

London and Quadrant Housing Trust

Head Of Housing Specialisms

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents. We are looking for someone to work in housing allocations to allocate council properties and to provide nominations to Registered Providers.
You are highly organised to allocate permanent council accommodation and nominate to Registered Providers to ensure properties are let as soon as practicably possible. You will carry out viewings and sign-up new tenancies, taking account of individual customer needs. You provide information, advice and support with moving arrangements including advice and assistance regarding benefits and access to financial support.
You will engage with our service users via a combination of customer facing contact via telephone and email, ensuring customer records are accurate and up to date at all times. You are highly motivated to to promote our service and actively participate in developing service improvement across the Homelessness, Independence and Preventatives Services. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council.
About The Team You’ll Be Working In
This is an exciting and busy role in the Allocations team. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1.You are a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You are outcome focussed and seek to achieve successful outcomes by implementing bespoke solutions to complex problems.
2.You will carry out allocations, viewings, lettings and nominations to minimise void times, ensuring adherence to the Council’s Allocations Policy and associated procedures.
3.Ensure shortlisted applicants are verified prior to offer of nomination, in particular, relation to eligibility, priority band and date, household composition, property criteria and affordability, identifying potential fraudulent applications and assist with reviews of offers to determine whether they are suitable, preparing evidence that may be used in legal proceedings.
4.Provide accurate information and advice on waiting times, rehousing prospects and alternative housing options, such as downsizing, mutual exchange and Seaside and Country Homes.
5.You will be working in a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing.
6.You will work collaboratively with your colleagues and partner agencies to contribute to the effective delivery of the integrated preventative service across housing, health and social care, avoiding escalation to higher level and crisis service provision where applicable.
7.Assist with training of staff regarding the Housing Allocations process and rehousing process and support project work and new initiatives, including customer satisfaction surveys, assisting to identify and implement service improvements.
8.Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to residents to meet changing needs and integrate digital solutions.
9.Keep up to date with key legislation, policies and procedures, and maintain an awareness of issues that can cause legal, reputational and financial risks to the council, escalating issues so that action to mitigate or prevent risks arising can be taken, to ensure value for money service delivery.
About You
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of working in multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.
1.You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including housing allocations, homelessness and welfare benefits, while effectively managing customer expectations. 2.You are a great communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs.
3.You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
4.You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands.
5.You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be
6.You can travel independently around the Borough to visit properties and meet other professionals in community settings.
<ul>
<li>Are you passionate about customer services? • Are you an experienced homelessness professional? • Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
If the points above resonate with you, we would like to hear from you.
Essential for the Role
Basic DBS check is required for the role.
Read more about the role you will be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Janice.Roach@hounslow.gov.uk" target="_blank">Janice.Roach@hounslow.gov.uk</a>
Closing date - 25.09.2025
Interviews for this job will be held in the beginning of October 2025.

London Borough of Hounslow

Allocations Officer

Housing is seeking to appoint an Assistant Contract Manager. Who can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. You will be required to assist a team of technical officers (Compliance Project Manager, Asset inspector, Project Managers, Voids, Repairs and Planned works Surveyors) to ensure the successful operational and contractual delivery of the HRA’s repairs, planned works, compliance and voids work streams Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.Accountabilities and outcomes: • To manage property alteration requests and to liaise with Technical Officers regarding inspections. This could include undertaking site visits as and when required • To undertake low level inspections relating to minor repairs as and when required. • You will attend estate inspections and big door knocks as and when required. • To review and administer any extension of time requests received and ensure they are processed in line with contractual requirements and deadlines. • To work closely with contractors and monitor the quality and quantity of work undertaken, always ensuring contract compliance (including a range of specialist contracts). To utilise specialist computer software to comprehensively administer works’ orders. Medway Council Job Profile • Ensure that pre and post inspection of repairs, compliance, planned works, new builds and voids are carried out to target. Ensure that quotes for non-Schedule of Rate works are obtained in line with council procedures.• To assist with the monitoring of repairs, compliance, planned and capital works budgets and administering invoices as and when required.• Monitor and manage the no access procedure for repairs, planned and capital works in conjunction with the HRA’s RLO. • To assist thew HRA Property Services Coordinator with investigating customer complaints and member enquiries appropriately and within in agreed published timescales.• Attend residents’ meetings as required.• Represent Housing Services at meetings with contractors, consultants, internal teams and services and external peers as and when required. • Ensure the service is delivered to the highest possible level of standard to tenants and leaseholders, developing partnered principles as appropriate. • Assist, as necessary, with the preparation, in consultation with budget managers, the monthly monitoring returns for Capital, Planned and Revenue budgets ensuring these are recorded accurately and liaise with the Managers to achieve this.• To participate in Tenant Participation initiatives in those instances when housing maintenance and improvement is pertinent and to maintain a high profile with residents’ groups in a leadership role.• To assist with the compilation of Leaseholder charges as a result of planned works and section 20. If you would like to have an informal discussion with the recruiting manager, please call Lee Deacon on <a href="mailto:lee.deacon@medway.gov.uk" target="_blank">lee.deacon@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Assistant Contracts Manager

Housing and Estates Management Relief Domestic Services AssistantFor Annual and sickness leave as requiredVale View NG24 4PR and Gladstone House NG24 4FH£12.85 - £13.05 per hourAre you looking for a role where you can have a positive impact on people’s lives?We have an opportunity for you to join our team at Vale View and Gladstone House sites in the role of Relief Domestic Services Assistant, working alongside our housing staff to provide a friendly and pleasant living environment for our elderly residents, working 9.30am to 1.30pm as and when needed.In this role, you will be responsible for ensuring all communal areas, including external areas, are maintained to a high standard of cleanliness and conform to current hygiene and health and safety regulations. Under the direction of the Kitchen staff, you will also assist with the service of midday meals, ensuring safe food handling activities conform to current hygiene guidelines and legislation.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. For an informal chat about the role please contact Klair Pollard, Domestic Services Team Leader on 07712 101719.Closing Date: 28th September 2025Interview: To be confirmedWe may close this advert earlier than the date above if required so early application is encouraged.As an employer, we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form. 





<ul></ul>

Newark & Sherwood District Council

Relief Domestic Services Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4408/HRA_Compliance_Manager_-_JDPS.pdf" target="_blank">HRA_Compliance_Manager_-_JDPS</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Internal Applicants Only
We are currently seeking a highly motivated, dedicated and diligent HRA Compliance Manager. A subject matter expert, you will lead the compliance team in ensuring the council is compliant in all areas of the Housing Mechanical &amp; Electrical and Building Services Compliance. You will be responsible for procuring and managing related contracts and programmes of work, delivering high quality services that offer value for money, and rectifying any risks effectively.
You will need to have detailed knowledge and experience in all areas of statutory landlord compliance and servicing programmes in the social housing sector, the ability to procure and manage contracts effectively in line with procurement rules and regulation, and a demonstrable understanding of health and safety obligations. We understand that this may present an opportunity for career progression for you though, so if you’ve got excellent organisation, analytical and communication skills, and the ability to address any gaps in your knowledge and experience swiftly, then want to hear from you. &nbsp;&nbsp;
For an informal discussion about the role please contact <a href="mailto:Mick.Hale@folkestone-hythe.gov.uk" target="_blank">Mick.Hale@folkestone-hythe.gov.uk</a> &nbsp;
Interviews are scheduled for the afternoon of Monday 22nd September. Specific interview times will be confirmed on Friday 19th September. &nbsp;

Folkestone & Hythe District Council

HRA Compliance Manager (Internal Only)

Job Description Organisation: London Borough of Waltham Forest Salary: PO1 - £30,000 - £40,000 - Full Time&nbsp; &nbsp; Retention Bonus/ Market Supplement: N/A Contract Type: Full Time - Permanent Contract &nbsp; Working hours per week: 36 hours per week Weeks per year: 52 weeks Application Deadline: 30.09.2025 Proposed Interview Date(s): W/C 6th October 2925 &nbsp; Reference: 1604 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; Are you passionate about making a real difference in people's lives? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to join our team as an Accommodation Placement Officer. In this vital role, you'll be be at the hear of our mission to support households in urgent need of housing. &nbsp;You'll be responsible for arranging and managing temporary accommodation placements for individuals and families experiencing homelessness. What you'll do Work closely with households to ensure their needs are met quickly and appropriately.&nbsp; Liaise with accommodation providers, landlords, &nbsp;and partners to secure suitable accommodation. Balance the challenge of demand with available resources, finding creative solutions to tough situations. Ensure placements are safe, compliant, and cost-effective, while keeping customer care at the heart of everything you do. Be part of a supportive team that works together to tackle homelessness in our borough. About You We're looking for someone who is: A great communicator who can build relationships under pressure. Highly organised with an eye for detail and the ability to juggle competing priorities. Empathetic, resilient, and committed to helping people when they need it most. Experienced in housing, property, or a customer-focused role (although full training will be provided). Working with us means being part of a council that cares deeply about its residents. &nbsp;You'll be supported by a dedicated team, have opportunities to professional development, and most importantly - you'll see the positive impact of your work every single day. &nbsp; &gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp; Key Responsibilities:&nbsp; To arrange the allocation of all types of accommodation to homeless households. Working with the procurement team and providers to ensure that there is suitable accommodation available to meet demand. To arrange sign up and issue customers with decision letters that complies with relevant legislation and council policy and to make best use of the properties available. Work closely with households to ensure their needs are met quickly and appropriately.&nbsp; Liaise with accommodation providers, landlords, &nbsp;and partners to secure suitable accommodation. Balance the challenge of demand with available resources, finding creative solutions to tough situations. Ensure placements are safe, compliant, and cost-effective, while keeping customer care at the heart of everything you do. Be part of a supportive team that works together to tackle homelessness in our borough. Qualifications and Requirements:&nbsp; 5 GCSE’s or equivalent qualifications including Maths and English&nbsp; Terms and conditions:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact [Contact Name, Title] at [Contact Email Address] or [Contact Phone Number].&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Accommodation Placement Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4194/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4195/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4332/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4333/Estates_Officer_JD.docx" target="_blank">Estates_Officer_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Are you passionate about creating safe, clean, and welcoming communities? Do you thrive on solving problems, working with people, and making a visible difference in residents’ lives? If so, we want to hear from you!
Woking Borough Council is seeking a proactive and customer-focused Estates Officer to help us deliver outstanding estate management across our housing stock. This is a fantastic opportunity to play a key role in maintaining and improving communal areas, ensuring compliance with health and safety standards, and working collaboratively with residents, contractors, and internal teams.
What You’ll Be Doing
<ul>
<li>Conducting regular estate inspections to tackle issues like fly-tipping, vandalism, and repairs.</li>
<li>Managing cleaning and grounds maintenance contracts to ensure high standards.</li>
<li>Supporting communal facilities such as bin stores and parking spaces.</li>
<li>Ensuring fire safety and health &amp; safety compliance in communal areas.</li>
<li>Collaborating with Housing Officers and ASB Officers to address anti-social behaviour.</li>
<li>Promoting resident engagement through walkabouts, meetings, and events.</li>
<li>Maintaining accurate records and contributing to service improvement initiatives.</li>
</ul>
&nbsp;What We’re Looking For
<ul>
<li>Experience in housing, estate management, or a related field.</li>
<li>Strong understanding of health and safety and fire safety in communal areas.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage a varied workload.</li>
<li>IT literacy and experience with housing or asset management systems.</li>
<li>A proactive, solution-focused approach to problem-solving.</li>
<li>Full UK driving licence and access to a vehicle.</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a team that genuinely cares about the community.</li>
<li>Work in a dynamic environment where your ideas and contributions matter.</li>
<li>Enjoy flexible working arrangements and opportunities for professional development.</li>
<li>Make a real impact on the lives of residents across Woking.</li>
</ul>
Additional Info
<ul>
<li>This role requires a Basic DBS check.</li>
<li>Occasional evening or weekend work may be required.</li>
<li>Politically restricted post: No
</li>
</ul>
Ready to Apply?
If you're ready to take on a rewarding role that makes a difference every day, we’d love to hear from you. Apply now and help us shape the future of housing services in Woking!
Closing Date: 5 October 23.55 pm
Interview Dates:&nbsp; 15 &amp; 16 October 2025

Estates Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4103/M306_Business_Support_Team_Assistant__1_.pdf" target="_blank">M306_Business_Support_Team_Assistant__1_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Landlord Services are looking for a full-time business support assistant to provide administrative support to the housing management teams.
The role provides general administrative support for the tenancy, anti-social behaviour, and tenancy support teams. As well as undertaking this the role also includes supporting the income team with the universal credit verification process.
Previous experience in a customer focused role, working with minimal direction and the ability to balance competing priorities is required. You should also be comfortable communicating with customers, colleagues, and contractors by phone and email.
Significant administration experience in a busy office environment and experience of working with IT is required.
A commitment to providing excellent customer service and continuous service improvement is essential.
Applications must be made using the on-line application process.
For further information in relation to the role please contact Leesa Smith, Business Support Team Leader at <a href="mailto:leesa.smith@charnwood.gov.uk" target="_blank">leesa.smith@charnwood.gov.uk</a>
What we offer
The benefits of working with us:&nbsp;
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 262.7 hours and 299.7 hours of leave (depending on grade and length of service) inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles&nbsp;</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.&nbsp;&nbsp; &nbsp; We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
About the Council:&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.&nbsp;
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.&nbsp;
About Charnwood:&nbsp;&nbsp;
We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.&nbsp;
No Agencies please.

Charnwood Borough Council

Business Support Team Assistant M306

Homelessness Prevention OfficerPermanent 37 hours a weekSalary - NS8 £31,022 to £32,597 per annum We are now recruiting for a Homelessness Prevention Officer to help residents who are at risk of losing their homes to stay safely and securely housed through practical support, early intervention, and strong partnership working.We’re looking for someone who puts residents first and thrives on making a difference. As a Homelessness Prevention Officer, you’ll work closely with landlords, tenants, and partner agencies to prevent homelessness—especially in the private rented sector.You’ll use your housing knowledge, problem-solving skills, and compassion to support people at risk, offering practical advice, financial solutions, and tailored support plans.To succeed, you’ll need:<ul><li>Experience in housing or tenancy advice</li><li>Strong knowledge of welfare benefits</li><li>Great communication and negotiation skills</li><li>A CIH qualification or equivalent experience</li></ul>If you're customer-focused, solution-driven, and ready to be part of a team that lives our values we would love to hear from you.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer:<ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.For an informal chat or more information, please contact Clare Barlow, Senior Housing Options Officer on 01636 655273.*Free staff parking is valid until 30 June 2026.As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: 28 September 2025Interview: 8 October 2025<ul></ul>

Homelessness Prevention Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4207/Role_description_Housing_Decarbonisation_and_Retrofit_Delivery_Manager_Sept_25.pdf" target="_blank">Role_description_Housing_Decarbonisation_and_Retrofit_Delivery_Manager_Sept_25</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



This is a fixed term role until 31st March 2028
Please be aware that this is a hybrid role and you will be required to attened the office at least 2 days per week.&nbsp;
About the Role
Do you have a track record of delivering Decarbonisation and Retrofit, and an understanding of the public sector role in delivering energy efficiency in housing? Do you want to lead innovative projects that generate economic, social and wellbeing benefits and contribute to climate action and net zero targets? Do you want your next role to be in a top performing and supportive team, making a real difference to local residents? Then this could be the role for you.
The Liverpool City Region Combined Authority (LCRCA) are recruiting for a Housing Retrofit &amp; Decarbonisation Delivery Manager to join the Combined Authority’s Housing Partnership team. Your primary focus will be to develop, support and lead delivery of housing energy efficiency and decarbonisation projects, working closely with Department of Energy Security and Net Zero (DESNZ) and the North West Net Zero Hub.&nbsp; You will work in partnership with the six constituent Local Authorities, registered providers and other key partners across Liverpool City Region to provide technical expertise and guide project teams. You will co-ordinate intelligence and data to inform housing retrofit strategy, policy and project development and deliver projects in line with public funding reporting. &nbsp;

If you think you match the job description, and our values, then click on the link to apply.&nbsp;&nbsp;
Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below key essential criteria. The information you provide in your personal statement will be used for shortlisting.&nbsp;
<ul>
<li>Details of your experience within the housing or green industry</li>
<li>Examples of your experience with financial management of complex budgets and funding?</li>
<li>Examples of when you have managed programme / project teams, line managing and motivating staff.&nbsp;</li>
</ul>
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff benefits 
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Automatic enrolment to our Westfield Health Programme</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>

Equality, Diversity &amp; Inclusion 
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment

Liverpool City Region Combined Authority

Housing Retrofit & Decarbonisation Delivery Manager

<ul></ul>





Home Ownership Officer(RP0146)Salary £30,756 - £37,464 (Career Grade Scheme with appointment level dependent on experience)37 hours per week (hybrid working) Our aim is to put our customers at the heart of what we do, and we strive to ensure we provide the very best services all our customers.An exciting opportunity has arisen within our Home Ownership Team for a Career Grade Home Ownership Officer.This career grade post is the perfect role for either an experienced leasehold practitioner or someone looking to start out in their career in leasehold.Either way, we want to support and develop your skills to maximise the value of your contribution to the council. And we expect to appoint someone who has a genuine drive for personal development and achievement.This is a key role, and it will be up to you to provide a customer focussed, proactive, comprehensive and high-quality leasehold management service to council leaseholders in Welwyn Hatfield.This is a varied role encompassing the calculation and billing of annual service charges &amp; major works and administering the sale of council properties through the right to buy. We are looking for someone who has: <ul>
<li>Experience of working in a Housing, Accounts or Administration field</li>
<li>Experience of analysing and interpreting information in a meaningful and understandable way</li>
<li>Good level of numeric, analytical and decision-making skills</li>
<li>Strong IT skills, including Microsoft Office and other systems/applications</li>
</ul>About you:<ul>
<li>Good written and verbal communication skills tailored towards a range of audiences</li>
<li>Excellent time management and organisational skills to effectively manage and plan a varied workload</li>
<li>Experience of dealing with customers displaying challenging behaviour</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.What we can offer you:We pride ourselves on our commitment to our employees– striving to ensure that each and every employee feels valued and happy in their work. You will be joining asupportiveenvironment that values innovation and professional growth.<ul>
<li>Working in the vibrant town centre of Hatfield.</li>
<li>Flexible and hybrid working for a great work life balance.</li>
<li>Local government pension scheme</li>
<li>Generous annual leave</li>
</ul>For a list of our benefits visit our careers page here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>Our COREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do. If you think you have the skills and enjoy achallenge, we’d like to hear from you.Please note we do not offer visa sponsorship for employment in the UK. Closing date for applications is 21 September 2025.Assessments will be held on 25 September 2025.Interviews will be held on 2 October 2025. Keywords: leasehold, right to buy, accounts, administration, home ownership, finance, welwyn hatfield, local government.

Welwyn Hatfield Borough Council

Career Grade Home Ownership Officer (RP0146)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4094/LCC178_Independent_Living_Officer_2025.pdf" target="_blank">LCC178_Independent_Living_Officer_2025</a></li>
</ul>





As an Independent Living Officer you will be responsible for the day to day running of a City Council Independent Living scheme, for this role the scheme is at Ripley Court and is a CAT2 scheme , which incorporates 36 flats self-contained flats, communal laundry, communal lounges and gardens.
You will be the key point of contact for tenants providing support and guidance on a wide range of housing and health/social related concerns both from the office on site and in tenants homes.
Your role will also include offering advice and guidance, acting in the best interests of Lancaster City Council and ensuring our tenants feel heard, valued, and supported throughout the process.
You will provide a housing management service for the tenants and support them to sustain their tenancies as required.
You must be capable of demonstrating a sincere commitment to the support of older adults, possess exceptional organisational skills, be customer focused and have good social skills.
You must have a calm, patient disposition with the ability to respond quickly and efficiently in an emergency situation, whilst under pressure.
An understanding of community care and the ability to deal with any situation, as and when it arises, in an efficient and effective way, is essential.
The Independent Living team is a large, dispersed team, when required, you will be expected to provide cover for any of our other Lancaster City Council independent living schemes within the area.
The successful candidate will demonstrate a commitment to always delivering outstanding customer service, a high level of attention to detail, excellent record keeping and proven ability to manage workload whist being a lone worker and work well in a dispersed team.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC&nbsp;

Lancaster City Council

Independent Living Officer

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
The Tenant Satisfaction Improvement Team plays a vital role in ensuring landlord customer complaints are resolved promptly and in accordance with the statutory obligations set out in the Housing Ombudsman’s Complaints Handling Code.
As a member of this team, you will be responsible for supporting residents throughout the complaints journey, with a particular focus on investigating Stage 2 landlord complaints and Housing Ombudsman enquiries. These cases may relate to Asset Management &amp; Repairs and Housing Management Services.
Key Objectives:
<ol>
<li>Timely Investigations Ensure all allocated Stage 2 complaints and Ombudsman cases are thoroughly investigated and responded to within statutory timeframes.</li>
</ol>
2.Case Coordination Lead and coordinate case management meetings throughout the complaint lifecycle, ensuring all aspects of the complaint are addressed comprehensively.
3.Resident Engagement Maintain regular and empathetic communication with residents via telephone, written correspondence, and in-person meetings throughout the complaint process.
<ol>
<li>Action Tracking Monitor and track actions arising from complaints, ensuring timely completion by relevant services. Escalate unresolved actions as necessary.</li>
</ol>
5.Service Improvement Identify and report lessons learned and service gaps to the Tenancy Satisfaction Improvement Manager to inform continuous improvement.
In addition to casework, you will build strong working relationships with internal and external stakeholders, deliver training and guidance to colleagues, and contribute to a resident-focused service that drives meaningful change in the community.
About The Team You’ll Be Working In
The Tenant Satisfaction Improvement Team is committed to delivering a high-quality complaints service that supports residents and drives continuous improvement across Housing Management and Asset Management &amp; Repairs.
The team’s core aims include:
1.Comprehensive Coordination Managing 100% of Stage 2 complaints and Housing Ombudsman enquiries across Housing Management and Asset Management &amp; Repairs, ensuring timely collection of investigatory information and delivery of high-quality responses within statutory deadlines.
2.Ombudsman Compliance Monitoring all Housing Ombudsman Orders, Recommendations, and remedial actions, and ensuring timely confirmation of compliance is submitted to the Ombudsman.
3.Action Plan Oversight Maintaining and regularly updating the Complaints Action Plan to reflect outcomes and learning from resolved cases.
4.Service Improvement Tracking Collaborating with Service Leads to monitor progress on service improvement actions arising from complaints, ensuring accountability and follow-through.
This is a dynamic and collaborative team that plays a key role in shaping a responsive and resident-focused housing service.
About You
To be considered for this role you will:
<ul>
<li>Have significant experience dealing with a range of complex complaints, with the ability to identify and implement suitable resolutions.</li>
<li>Have a deep understanding of statutory requirements and relevant legislation, including the Housing Ombudsman’s Complaints Handling Code.</li>
<li>Be an excellent communicator, both written and verbal, with the ability to present detailed reports to senior management, recommending strategic improvements.</li>
<li>Possess strong organisational skills and a proactive approach to problem-solving are key, along with the ability to work under pressure and meet tight deadlines.</li>
</ul>
Strong organisational skills are critical, which will enable you to prioritise tasks effectively, meet deadlines, and handle high-pressure situations. You will also be able to demonstrate high levels of attention to detail, and the ability to handle sensitive information with confidentiality.
Essential for the Role
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact Michael Tighe, Tenant Satisfaction Improvement Manager, to arrange an informal discussion.
Email: <a href="mailto:Michael.Tighe@Hounslow.gov.uk" target="_blank">Michael.Tighe@Hounslow.gov.uk</a>
Interviews for this job will be held during week commencing 6th October 2025.
Closing date – 30th September 2025

Tenant Satisfaction Improvement Officer X 2

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4116/LCC199_Housing_Technician_2025.pdf" target="_blank">LCC199_Housing_Technician_2025</a></li>
</ul>





We are looking to recruit a Housing Technician to work in the Housing Standards Team to promote good quality housing with high standards of housing management in the private rented sector. With the implementation of new legislation, we are keen to engage with, and build strong working relationships with private landlords, letting and managing agents, and tenants to ensure standards are maintained and improved.
This role requires the post holder to be involved in the delivery of effective regulation across the full scope of the housing standards team, including the management of a personal caseload and the provision of professional advice in line with relevant legislation, statutory guidance, technical standards, and codes of practice. The post holder will be expected to investigate&nbsp; complaints and conduct property inspections so knowledge of building construction and disrepair is required as well as an understanding of carrying out risk assessments.&nbsp;
The post holder will be expected to manage a busy caseload and take decisions on prioritisation of work and determination of risk/harm. Making decisions on appropriate regulatory action is a key part of the role, including service of legal notices, issuing civil penalties, taking statements, producing reports and maintaining up to date and accurate case file/files for legal proceedings as and when required.
This is a full time temporary role for a two year period, working 37 hours Monday to Friday and is based at Morecambe Town Hall.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance. 
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: week commencing 06 October 2025.

Housing Technician

<ul></ul>





Title: Work Planner
Contract Type: Permanent, Full time, 35 hours per week
Salary: £28,886 per annum dependant on experience
Reporting Office: Manchester, Trafford
Persona: Agile (mixture of home and office working)
Working Pattern: Monday – Friday

Closing Date: Monday 22nd September at 11pm
Interview Date: Friday 26th September at our office in Stretford, M32 0JT
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAXd/dUO267WtCUt+Tr9WgkfThqzLwWvoc69SXJ5eiXr0FHjy6ZXu6WuBtF3hPqoiP" target="_blank">Work Planner - Role Profile.docx</a>
Join our NW England Direct Maintenance Team at L&amp;Q:
Our Northwest England Direct Maintenance service is looking for an experienced Work Planner to join&nbsp;our Responsive Repairs Planning Team. The successful candidates will work within our team of Work Planners and will&nbsp;report into the Operations Support Team Leader, working in shifts between the hours of 7.45 am and 4.15pm, Monday to Friday.
Your impact in the role:
Our customers and residents are at the heart of everything we do and as a member of the NW England Direct Maintenance Service, it is vital that you have the passion for great customer service. With the ability and willingness to deliver excellence to both internal and external customers every time.
The post holder will have an opportunity to play a part in delivering a high-impact&nbsp;service to our residents. They will be responsible for coordinating the planning and scheduling of the Direct Maintenance Trade operatives within the Northwest England reactive repairs service. Managing trade operatives’ diaries, ensuring jobs are completed in a timely manner, with a right first-time attitude. Ensuring that our residents&nbsp;receive a satisfactory service and that maintenance issues are resolved in line with&nbsp;service level agreements.
You must have excellent organisational skills.&nbsp;Monitoring of emails and adhering to SLAs&nbsp;escalating any issues to your Team Leader or Repairs Assistant Manager
What you'll bring:
<ul>
<li>Experience in the Housing Sector/Repairs &amp; Maintenance or similar environment, as well as Customer Service experience.</li>
<li>Advanced administration and computer skills required and experience using a scheduling system. (DRS/Opti-time scheduler experience is very desirable).</li>
<li>Ability to work under pressure in an ever-changing environment and be able to adapt and prioritise.</li>
<li>You must have excellent organisational and prioritisation skills.</li>
<li>Confident to communicate both verbally and written with customers.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.


About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Work Planner

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4082/W127_Driver_Labourer__1_.pdf" target="_blank">W127_Driver_Labourer__1_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest member of The Void and Decants Team.
We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.
The Council is recruiting for a Driver /Labourer
You will be joining our empty homes (Voids) team and helping us to turn around empty properties quickly and at a high standard to be available for our residents to move into quickly. Successful candidates will work alongside our builders assisting with duties such as fencing, paving, brick laying, pointing and most external works. Some basic cleaning and clearance duties may be requested. Other duties may include material deliveries and collections, so van driving skills will be essential.
The benefits of working with us:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the Council 
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.
Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand inCharnwood describes the borough as being at the centre of innovation.
Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.
There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.

Driver/Labourer W127

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4023/Housing_Scheme_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Scheme_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Are you up for a challenge? We are looking for an enthusiastic, IT literate, motivated individual to work as a Housing Scheme Officer within our Housing Scheme &amp; Finance team. This is an exciting opportunity, working in a specialist intensive housing management team which is responsible for delivering a comprehensive customer centred enhanced housing management support service through its day to day management of Dartford Borough Council’s sheltered properties for older people. Please note that this is a remote worker role, based in and around Dartford’s sheltered housing schemes, and so efficient use of your time is essential to successfully achieve the many and varied tasks you will be responsible for throughout the day.
Previous experience in a similar role is desirable, as is an in-depth understanding of safeguarding issues, but full training will be provided to the successful applicant.&nbsp; Other key duties include signposting tenants to support services and helping tenants to maintain their independence.&nbsp; Managing low level anti-social behaviour from a variety of sources (not just the occupants of the building) is also an essential part of this role, as well as undertaking property management inspections and assisting with rent arrears recovery. You must be a good communicator who is able to plan and deliver your own agreed work programme, whilst working with and supporting your team colleagues.
You must be able to evidence the following skills and experience:
<ul>
<li>Efficient administration and exceptional organisation;</li>
<li>Self-motivation;</li>
<li>Excellent communication, both written and orally;</li>
<li>Health &amp; safety management within a communal living setting;</li>
<li>An understanding of Data Protection (GDPR) in a confidential working environment;</li>
<li>Confidence, enthusiasm, empathy and a flexible approach;</li>
<li>IT literacy, including Microsoft and Housing Management systems;</li>
<li>Participation in the out of hours Emergency Standby Call Out Duty Rota (mandatory) and requires a 20 minute response time.</li>
</ul>
A full driving licence and access to your own car is required for this post. This role is based on site, and Home Working / Hybrid Working therefore does not apply.
Please note, previous applicants need not re-apply

Dartford Borough Council

Housing Scheme Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4002/TACT_Recruitment_Pack_2025.pdf" target="_blank">TACT_Recruitment_Pack_2025</a></li>
</ul>

How to apply
Send your application in any format that suits you, for example:
<ul>
<li>A written statement (up to 3 sides of A4) or</li>
<li>A short audio or video (up to 10 minutes).</li>
</ul>
Tell us why you’re interested, how your experience and values match the person specification, and whether you are applying as a tenant, leaseholder or shared owner. Email:&nbsp;<a href="mailto:tenantpartnership@winchester.gov.uk" target="_blank">tenantpartnership@winchester.gov.uk</a>
Post:&nbsp;Tenant Partnership Team, Winchester City Council, Colebrook Street, Winchester, SO23 9LJ



TACT Board Tenant Member (Paid role)
Use your lived experience to shape council housing across Winchester.
Winchester City Council is recruiting a Tenant Member to join the Tenants and Council Together (TACT) Board - the most senior tenant group influencing our housing policy, priorities, and performance. You don’t need prior board experience: we’ll provide the training and support so you can contribute confidently and make a real difference for residents.
What you’ll do
<ul>
<li>Prepare for and contribute to at least six in-person Board meetings a year, including a short pre-meet with fellow tenant members and an optional debrief.</li>
<li>Review reports, policies and performance data; ask constructive questions and represent tenant and leaseholder views.</li>
<li>Attend one quarterly Housing Improvement Workshop (themes include Safety &amp; Quality, Neighbourhood &amp; Community, Tenancy, and Transparency, Influence &amp; Accountability) and bring insights back to the Board.</li>
<li>Champion equity, diversity and inclusion,&nbsp;follow our Code of Conduct, and respect confidentiality.</li>
</ul>
What we offer
<ul>
<li>£1,200 per year, paid quarterly, plus reasonable expenses.</li>
<li>Funded training and conferences so you can grow in the role.</li>
<li>Ongoing support from the Tenant Partnership Team and housing officers.</li>
<li>
Term of office:&nbsp;3 years, with the option to renew for a further 2 years (subject to satisfactory attendance and engagement).</li>
</ul>
Who we’re looking for
<ul>
<li>A current Winchester City Council tenant, leaseholder or shared owner.</li>
<li>Someone fair-minded, reliable, open to learning, and confident to speak up (we’ll support you if you’re new to this).</li>
<li>A collaborator who values different perspectives and wants to improve housing services for all residents. Printed papers and other support are available if helpful.</li>
</ul>
Our commitment to inclusion
We want the TACT Board to reflect the diversity of our communities. We actively encourage applications from underrepresented groups, including Black, Asian and minority ethnic tenants, LGBTQ+ tenants, disabled people, younger tenants, and those living in rural areas. We welcome requests for reasonable adjustments during the process and in the role.
How to apply
Send your application in any format that suits you, for example:
<ul>
<li>A written statement (up to 3 sides of A4) or</li>
<li>A short audio or video (up to 10 minutes).</li>
</ul>
Tell us why you’re interested, how your experience and values match the person specification, and whether you are applying as a tenant, leaseholder or shared owner. Email:&nbsp;<a href="mailto:tenantpartnership@winchester.gov.uk" target="_blank">tenantpartnership@winchester.gov.uk</a>
Post:&nbsp;Tenant Partnership Team, Winchester City Council, Colebrook Street, Winchester, SO23 9LJ
Questions or support:&nbsp;Charlotte Bailey (Tenant Partnership Manager) - 0800 716 987.
Key dates
<ul>
<li>
Applications close:&nbsp;Wednesday 1 October 2025</li>
<li>
Shortlisted notified:&nbsp;Friday 3 October 2025</li>
<li>
Interviews:&nbsp;Tuesday 7 &amp; Wednesday 8 October 2025 Interview panel:&nbsp;Cllr Mark Reach (Chair of the TACT Board), two TACT Board Members, and Simon Hendey (Strategic Director). Interviews are conversational (no presentation required).</li>
</ul>
Please note:&nbsp;This is not a contract of employment. Tasks may vary with service priorities and opportunities for wider tenant engagement.

Winchester City Council

TACT Member

<ul></ul>





<h1>Summary</h1>What you'll doAs a Portfolio Manager, you will take ownership of a patch within our Temporary Housing portfolio, ensuring it remains stable, high-quality and financially sound. You will lead on lease renewals, property inspections and new acquisitions, always keeping resident needs at the heart of your decisions. How you'll do it<ul>
<li>Renew leases and manage void properties, working with landlords and colleagues to improve property standards.</li>
<li>Inspect homes and respond to resident concerns to assess suitability for continued inclusion in the portfolio.</li>
<li>Proactively source and secure new high-quality properties, negotiating strong financial arrangements.</li>
<li>Monitor portfolio size and performance, adjusting focus to maintain stability and meet demand.</li>
<li>Build relationships with local authorities and external partners to support housing needs.</li>
<li>Maintain market knowledge and use insights to inform strategy and meet KPIs.</li>
<li>Advocate for residents by ensuring homes meet quality, safety, and compliance standards.</li>
<li>Collaborate across NHG to support residents affected by property removals and deliver service improvements.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Strong communication, negotiation, and influencing skills.</li>
<li>Experience in the private rental sector, including securing new business and managing leases.</li>
<li>Knowledge of building construction and the ability to identify defects and remedies.</li>
<li>Commercial awareness and a track record of securing sound financial arrangements.</li>
<li>Customer-focused mindset and ability to build strong relationships across teams.</li>
</ul>Desirable:<ul>
<li>Experience in property marketing and advertising strategies.</li>
<li>Familiarity with housing compliance standards and portfolio performance monitoring.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 22 September 2025.  Step 2: Successful candidates will invited to interview and assessment.Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. pplication at your earliest opportunity.

Notting Hill Genesis

Portfolio Manager

<ul></ul>





<h2>Job introduction</h2>Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> .<h2>About the role</h2>As a Housing Allocations Officer, you’ll play critical &nbsp;role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.If successful we can offer the following benefits.:<ul>
<li>a competitive salary</li>
<li>training and qualifications</li>
<li>career progression with the opportunity to become involved in bespoke projects</li>
<li>flexible working</li>
<li>a generous annual leave allowance with the opportunity to buy extra days</li>
<li>staff discounts</li>
<li>admittance into the Local Government Pension Scheme</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance?_ga=2.257213315.926528827.1748424565-753423656.1600158337" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Housing Allocations Officer (Permanent)

<ul></ul>





<h2>Job introduction</h2>This is a permanent contract within the Housing Adaptations Service, a team carrying out a high volume of home adaptations.&nbsp;For an informal discussion, please email Aneirin Sprake-Harris, Operations Manager - Housing Adaptations (Aneirin <a href="mailto:Sprake-Harri@brighton-hove.gov.uk" target="_blank">Sprake-Harri@brighton-hove.gov.uk</a>) to arrange a conversation.&nbsp; <h2>About the role</h2>This is an opportunity to join the Housing Adaptations Service, an integrated team of Occupational Therapists (OT)&nbsp;and technical officers providing housing adaptations for disabled residents across the city. This role will allow you to make a real difference in the lives of our service users, promoting personal independence and safety in daily lives.&nbsp;In this role you will be:<ul>
<li>Providing technical expertise and advice</li>
<li>Carrying out domestic surveys to&nbsp;determine feasibility of adaptations,</li>
<li>Costing of recommended schemes, &nbsp;</li>
<li>Preparing scale drawings in appropriate cases and documentation for Building Regulation and Planning approval as necessary.&nbsp;</li>
<li>Monitoring works in progress, working with a framework of specialist contractors, with a &nbsp;commitment to ensuring best value &nbsp;and excellent customer care.</li>
</ul>We can offer flexible working, with an office location in Hove and&nbsp;options for hybrid working. Training and development opportunities are available and encouraged.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.&nbsp;Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us?_ga=2.38879467.918092469.1753416601-1386161545.1738761795" target="_blank"></a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Home Improvement Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3786/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3791/Tenant_Involvement_Officer_JD.docx" target="_blank">Tenant_Involvement_Officer_JD</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities?
Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government?
Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users?
As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment.
As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively.
As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results.
Hybrid
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday 22nd September 2025
Interview date: Monday 29th September (to be confirmed)
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Tenant Involvement Officer

<ul></ul>





We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
The post holder will be required to cover office duty up to 5 days a week where required however there is the flexibility for hybrid working when possible.
About the Role
We are seeking a dynamic and experienced&nbsp;Housing Income Recovery Team Leader&nbsp;to lead our Income Recovery service. You will have a proven track record in managing a team and delivering results. You will be responsible for managing the delivery of effective and efficient income collection and recovery for:
<ul>
<li>Secure and non-secure council tenants</li>
<li>Rent Guarantee Scheme tenants</li>
<li>Homes for Reading tenants</li>
<li>Service charges, former tenant arrears, and rechargeable repairs</li>
</ul>
Key Responsibilities
<ul>
<li>Lead and motivate a team to deliver high-quality income recovery services.</li>
<li>Work collaboratively with internal teams and external stakeholders</li>
<li>Ensure service delivery aligns with legislation, government directives, and RBC policies.</li>
<li>Provide a cohesive and inclusive service that meets the diverse needs of our customers.</li>
<li>Deputise for the Housing Income Recovery Manager and support other Team Leaders during absences.</li>
<li>Monitor performance, set targets, and drive continuous improvement.</li>
</ul>
About you
We’re looking for a motivated and experienced professional with a strong background in housing income recovery management or a related field. You’ll bring proven leadership and team management skills, along with excellent communication and stakeholder engagement abilities. A proactive approach to problem-solving and service improvement is essential, as is a solid understanding of housing legislation and welfare reform.
Specific Working Requirements
▪ Able to attend relevant meetings/events outside of formal working hours when necessary
▪ A good understanding of current housing issues, regulations and legislation
▪ Able to undertake site visits and access of all parts of a building
▪ Must hold a valid driving licence
▪ Willingness to undertake relevant training and development
▪ Have an understanding and appreciation of the Reading diverse population
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential&nbsp;
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact Jamie Hill at <a href="mailto:Jamie.Hill@reading.gov.uk" target="_blank">Jamie.Hill@reading.gov.uk</a>
Closing Date: Sunday 14th September 2025
Interview Date: To be cofnriemd
Interview Process: Competency based Interview
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Housing Income Recovery Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2156/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2157/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2159/Income_Recovery_Team_Leader_JDPS_May_2025.docx" target="_blank">Income_Recovery_Team_Leader_JDPS_May_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Senior Income Recovery Officer
Grade 5 - £35,412 to £40,777 per annum&nbsp;
Indefinite Contract
Full Time - 37 Hours per week
Hastings Borough Council is recruiting a driven and proactive Senior Income Recovery Officer to join our Housing Options Team.
This is a brand new role, created to strengthen our approach to income recovery and tenancy sustainment. We are looking for an experienced leader to support residents, reduce arrears, and help people sustain their homes.
As the Senior Income Recovery Officer, you’ll manage the day-to-day operation of our income recovery service. You’ll lead a dedicated team to maximise rent and service charge collection across our housing stock, including council-owned, leased, and private nightly paid accommodation. You’ll also oversee the recovery of other housing-related debts such as loans for securing private rented housing and removal/storage costs.
This role combines leadership with hands-on expertise. You’ll develop and implement strategies, train and support staff to handle complex cases, and build strong partnerships with internal teams and external agencies including the DWP, debt services, and housing advocacy organisations. Your focus will be on delivering excellent customer service while ensuring compliance with legislation, policies, and procedures.
You’ll need significant experience in housing income recovery, proven supervisory skills, and a strong understanding of housing law and welfare benefits. You’ll also have excellent communication, analytical, and problem-solving abilities, alongside the drive to achieve targets and support tenancy sustainment.
For a full Job Description and Person Specification please see the attached document.
The role offers flexibility for hybrid working, however it will be primarily office-based.
Closing date for applications: 19th September @ 12:00pm&nbsp;

76 Housing Jobs in England