{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1739215104248,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"074ce16d-f0c5-4a54-ae1e-3c3d171f2a2f","title":"Specialist Housing Income Recovery Officer","employer":"Reading Borough Council","department":"","location":"Reading","locationType":3,"description":"<p><strong>Full Time - 23 Month Fixed Term Contract</strong></p>\n<p></p>\n<p>We are seeking an enthusiastic, empathetic, passionate, organised and team-oriented individual who enjoys a challenge.  Working in the income team is not just about collecting rent but about trying to make a difference to the people’s lives we work with and strengthen communities. We value our staff and the difference <span class=\"jobDetsMarker\"></span>that they make to our customers. <br><br></p>\n<p>Our <span class=\"jobDetsMarker\"></span>Housing and Communities Teams are passionate about the people who live in Reading; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a lively and thriving neighbourhood. We have a great track record in building strategic partnerships, successfully bidding for Government funding, major project delivery. <br><br></p>\n<p>We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. </p>\n<p> </p>\n<p><strong>About the role <br><br></strong></p>\n<p>This role, although contractually office based, allows for hybrid working with an aim of making it easier to manage workloads and a work/life balance. You will also be out and about on the estates, visiting people in their homes. This is a very varied and rewarding role where no two days are the same. One day you will be visiting residents in their home to discuss affordable payment arrangements and the next carrying out tenancy sign ups.<br><br></p>\n<p>You will be creative in your approach to support customers and ensure optimal income collection. You'll also carry out a range of tasks including looking at dedicated accounts and really getting to know your tenants, providing expert welfare benefit and income maximisation advice, assisting in preparing applications for court, organising and attending case conferences and court hearings. You will have an eye for detail and will want to do the best by our residents in supporting them to sustain their tenancies. <br><br></p>\n<p>You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day.  You’ll also be working withing our Team Reading values to ensure you are part of making Reading a successful and vibrant place. <br><br></p>\n<p>Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: </p>\n<p> </p>\n<p><strong>Work Together as one team</strong> - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do</p>\n<p><strong>Drive Efficiency</strong> - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential</p>\n<p><strong>Be Ambitious</strong> - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way</p>\n<p><strong>Make a Difference to Reading</strong> - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed</p>\n<p><strong> </strong></p>\n<p><strong>About you </strong></p>\n<p><strong> </strong></p>\n<p>The following experience is required for this role:</p>\n<p> </p>\n<ul>\n<li>Experience in income management or debt recovery/collection up to court applications (preferably in a social housing environment although this is not essential) or a similar environment</li>\n<li>Ability to show an understanding of the recovery process</li>\n<li>Ability to understand the challenges of recovery</li>\n<li>Excellent customer service skills</li>\n<li>A working knowledge of welfare benefits or an ability to learn, understand and give advice on welfare benefits.</li>\n<li>To be a self-starter with a proactive approach and possess the ability to work without close supervision</li>\n<li>To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.</li>\n<li>Preferable to have a full driving licence</li>\n</ul>\n<p><br><strong>Our offer</strong></p>\n<p><strong> </strong></p>\n<p>We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.<br><br>A competitive salary alongside a range of benefits including:</p>\n<p> </p>\n<ul>\n<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li>\n<li>A wide range of flexible working opportunities</li>\n<li>Modern working environment at the Civic Offices in the heart of Reading</li>\n<li>\n<a href=\"http://www.berkshirepensions.org.uk/\">Local Government Pension Scheme</a> (LGPS)</li>\n<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>\n<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>\n<li>Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work</li>\n<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>\n</ul>\n<p> </p>\n<p><strong>For more information on this position please contact Claire Woodhouse, Housing Income Recovery Team Leader at </strong><a href=\"mailto:Claire.Woodhouse@reading.gov.uk\"><strong>Claire.Woodhouse@reading.gov.uk</strong></a></p>\n<p></p>\n<p>Closing Date: 23rd February 2025</p>\n<p>Interview Date: To be confirmed</p>\n<p> </p>\n<p> Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.</p>","shortDescription":"","salaryDescription":"£32,654 - £37,938","publishDate":"2025-02-04T00:00:00.000Z","expirationDate":"2025-02-23T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/096f2cf8-2647-4d40-9884-0f100729b974.png","score":1,"featured":false,"enhanced":false},{"id":"21cde93c-f146-4d5b-b04e-0b1117b19ed5","title":"Sales Executive","employer":"Peabody","department":"","location":"Oxford & Brackley","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with you welcoming visitors, and arranging and undertaking viewings, before ensuring that sales offices and show homes are properly equipped, and that promotional material is available and up to date. You'll monitor and maintain the site prospective purchaser database and regularly contact prospective purchasers and ascertain their level of interest.<br><br>As a Sales Executive, you'll be the 'face of Peabody' and no one day is the same. You'll provide an effective sales operation, maximising sales and progressing them through to completion, whilst delivering high standards of service at all times. You'll be a brand ambassador, responsible for selling on site all sales products which comprise of Outright Sale, Shared Ownership, London Living Rent. You'll liaise with Agents, Site, Development Delivery and third parties including Contractors, Solicitors and Mortgage Advisors to ensure all information is provided correctly to achieve sales & revenue targets.<br><br>You're a people person who is motivated to achieve targets and deliver high standards of service at all times. You'll enjoy working closely with the Sales Manager to input into sales strategies and maintaining and increasing sales through their implementation and you'll enjoy working within a high-energy team. You'll be based at Oxford for most of the time however you'll be expected to visit sites in Brackley and Linslade on occasion.<br><br>Your role covers all aspects of Sales - everything from hitting new build homes sales targets and progressing all enquiries. You'll have a good eye for detail, ensuring full compliance with all regulatory, statutory and internal requirements to minimise risk to the business and its stakeholders. If you're passionate about sales, adaptable and open to learning about new products and procedures, we want to hear from you.<br><br><strong>To be successful in this role, you're:</strong><ul> <li>experienced in working within a new build sales environment, preferably with experience of shared ownership</li> <li>knowledgeable of the property market and sales processes and legislation</li> <li>experienced in achieving and exceeding annual sales targets including reservation, exchange, and revenue targets</li> <li>experienced in delivering excellent customer service with strong interpersonal and organisation skills</li> <li>experienced in working with CRM systems or processing lead databases</li> <li>able to manage multiple sites and keep on top of sales processes</li>\n</ul>This role is subject to a Basic DBS check and will require a full UK driving licence and access to a vehicle.<br><br><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>Click 'Apply Now' and submit your CV and a bit about why you are the right person for the role.<br><br>If you have any questions about this role, please email Talent Specialist, Caroline Seery at caroline.seery@peabody.org.uk<br><br><strong>Interviews will take place throughout the campaign as we have more than one position available</strong><br><br>You must be eligible to work in the UK to apply for this vacancy. 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Specialist Housing Income Recovery Officer

Reading Borough Council

Reading Borough Council logo

£32,654 - £37,938

Reading (On-Site)

Posted 6 days ago

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