field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2600/M-E-Contracts-Manager-JD.pdf" target="_blank">M-E-Contracts-Manager-JD</a></li>
</ul>





Closing date:&nbsp;Sunday 7th&nbsp;December 2025 Interview date:&nbsp;TBC
To apply, please click 'Apply' above or send your CV and covering letter to&nbsp;<a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
The Role:&nbsp;
This an exciting role within Winchester City Council’s housing team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in our Compliance team delivering servicing as our contracts manager working in our Housing Landlord department.&nbsp;
You will be part of the Building Safety Team where we provide the full end to end service of compliance across the big 6, surveying, budgeting, scoping, delivery &amp; assurance. This means we are looking for someone with extensive experience working in housing maintenance compliance delivery. You will have a strong focus on H&amp;S, performance management, customer service, budget responsibilities and management.
What You'll Need To Succeed
It is essential that you have experience of working in Compliance, specifically in social housing/landlord services. You must have an understanding of the latest building legislation and how this relates to the work we do. Being able to demonstrate your knowledge, understanding and experience in the above environment is paramount. The role of Contracts Manager will include:
<ul>
<li>Working with the M&amp;E Compliance Manager to review Compliance servicing, key repair data and surveys.</li>
<li>Create scopes of work considering other teams within WCC, current legislation and family’s requirements.</li>
<li>Manage delivery of works on site with robust performance management, H&amp;S management, customer communications and delivery assurance.</li>
<li>Supporting the Landlord Service in informing and enabling effective communication with all stakeholders including supporting the development and delivery of resident engagement strategies in relation to planned maintenance. &nbsp;&nbsp;</li>
<li>The need to demonstrate sound problem solving and decision making in day to day working practices and show the highest personal standards of integrity and conduct ensuring all Winchester City Council policies and procedures are always adhered to.&nbsp;</li>
<li>Building and maintaining good relationships with colleagues, customers, contractors, contacts and other stakeholders to ensure our customers safety and our reputation as a social landlord.&nbsp;</li>
</ul>
Qualification requirements for the role:&nbsp;
<ul>
<li>NEBOSH or SMSTS is desirable.</li>
<li>Should hold or be prepared to undertake appropriate training/ qualifications in compliance management.</li>
<li>Continuous professional development and up to date knowledge of building works in a social housing environment with membership to bodies such as CIH, APM, RICS, MIFSM etc.&nbsp;</li>
<li>You will be required to complete a DBS check for this role.&nbsp;</li>
<li>This role will require you to drive, so a full clean driving licence and access to a vehicle is required.&nbsp;</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)&nbsp;</li>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
If you feel you meet the requirements above and want to join an exciting team that are transforming the way we deliver and enhancing our service to our families, then apply today!
For an informal discussion about the role, please contact Darren Smith (<a href="mailto:DaSmith@winchester.gov.uk" target="_blank">DaSmith@winchester.gov.uk</a>).

Winchester City Council

Contracts Manager (M&E)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2560/Housing_Officer_1985_-_Job_Description_and_Person_Specification.pdf" target="_blank">Housing_Officer_1985_-_Job_Description_and_Person_Specification</a></li>
</ul>

Please apply online via the link provided.



Closing date:&nbsp;Sunday 21 December 2025 Interview date:&nbsp;Wednesday 7 January 2026
Please apply online via Winchester City Council's website.&nbsp;
The Role:
This is an exciting role within Winchester City Council’s Landlord Services team. &nbsp;
We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties.
In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required.
You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve.&nbsp;
What You'll Need to Succeed:
It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations.&nbsp;
The role of the Housing Officer will:
<ul>
<li>Be the point of contact for customers on the patch, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li>
<li>Provide effective management of secure and introductory tenancies for general needs and sheltered units in liaison with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li>
<li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. &nbsp;</li>
<li>Effectively manage requests for tenancy changes such as successions, assignments and joint to soles.</li>
<li>Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Oversee the process from receipt of application, liaising with both the tenants and other landlords, through to the sign up.</li>
<li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li>
<li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li>
<li>Ensure both the Council and tenants fulfil their obligations as set out in the Housing Acts, ASB Crime &amp; Policing Act and the tenancy agreement. &nbsp;</li>
<li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li>
<li>Carry out risk assessments and manage complaints of ASB from inception through to case closure, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li>
<li>Understand working practices of other organisations, for example Premises Closures and Community Protection Notices, and work alongside the ASB Officer in partnership with the Police to gather evidence to take appropriate action in such cases.&nbsp;</li>
<li>To maintain up to date knowledge of current relevant legislation (civil and criminal) and best practice in relation to anti-social behaviour and tenancy breaches. &nbsp;</li>
<li>Carry out interviews and prepare with accuracy notices, statements and other paperwork required for Court hearings, attending Court as necessary and giving evidence in support of possession proceeding when required.&nbsp;</li>
<li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance.&nbsp;</li>
<li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li>
<li>Proactively promote, facilitate and support tenant involvement.</li>
<li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li>
</ul>
Qualification requirements for the role:&nbsp;
<ul>
<li>Professional Diploma in Housing or equivalent through relevant training/experience.</li>
<li>Current full Driving Licence.</li>
</ul>
We offer an excellent package of benefits including:&nbsp;
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)&nbsp;</li>
<li>Employer paid health cash plan&nbsp;</li>
<li>Salary sacrifice scheme for cars and bikes &nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service&nbsp;</li>
<li>13 days additional flexi leave per year (subject to operational requirements)&nbsp;</li>
<li>Option to buy up to 5 days additional annual leave&nbsp;</li>
<li>Free parking (during work hours) at any Winchester Park and Ride&nbsp;</li>
<li>Membership to the Local Government Pension Scheme&nbsp;</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district&nbsp;</li>
<li>Season Ticket loans &nbsp;</li>
<li>Excellent working environment&nbsp;</li>
<li>Support for continuous professional development&nbsp;</li>
</ul>
If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day.&nbsp;
For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at&nbsp;<a href="mailto:jelliott@winchester.go.uk" target="_blank">jelliott@winchester.go.uk</a>&nbsp;or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at&nbsp;<a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>.

Housing Officer 1985

<ul></ul>





 Why work for us? •	Make a difference to your community •	Join a large and dynamic organisation •	No weekend or bank holiday working •	Local government pension scheme What is the role? •	Carrying out inspections on blocks of flats, communal areas, play sites, parking sites and garages ensuring they are maintained in a safe, clean, and tidy condition, identify and report repairs that are required; routinely carrying out minor repairs to housing communal areas, such as changing light bulbs which will require the use of ladders. •	Communicating with residents in person, on the phone and in writing. •	Using word templates to issue letters to residents, following correct procedures regarding letter and report writing. •	Reporting and logging incidents of anti-social behaviour. •	Responding to calls and listening to residents to gain an understanding of the situation / circumstances. •	Reacting to problems appropriately and when necessary challenging resident behaviour. •	Speaking to tenants and leaseholders regarding the correct disposal of black bags and bulk items with a view to re-educating those who are not disposing of these items in the correct way. Educating residents about recycling. •	This is not an office-based role, and you will need to be able to walk up several flights of stairs, move refuse bins and access bins to investigate waste. •	This is a varied and challenging role that involves dealing with a wide section of the local community and other external agencies such as the police as well as putting you in close contact with numerous departments within Portsmouth City Council, so your ability to work in partnership with others will be paramount. Skills: Who is the person? You need to: 1.	Have experience of working with the public and be comfortable visiting customers in their home. 2.	Have the ability to communicate effectively at all levels from residents to Councillors, social services, and staff across Portsmouth City Council. 3.	Have a proactive approach when dealing with and identifying issues in the area, engaging with customers, in a calm and tactful manner, and challenging behaviours when necessary. 4.	Be able to work independently and as part of a team, using your own initiative and judgement in order to find appropriate and effective solutions. 5.	Be able to identify or consider other resources available to you to help you achieve results for our customers. 6.	Be able to carry out minor repairs to housing communal areas, such as changing light bulbs which may require the use of ladders. 7.	Be able and prepared to help support our customers as needed, for example, climb stairs and move refuse bins and bulky items. 8.	Be comfortable using a variety of IT systems such as Word, Outlook, and Excel. 9.	Be prepared for or have experience of a physically challenging role where you will mostly be travelling the estate on foot, moving items of furniture, and carrying out repairs. 10.	The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post

Estate Warden

<ul></ul>





To provide a responsive and needs-led frontline Money Advice and Support service to Portsmouth Homes residents and their households, who have significant and complex financial, benefit and Debt Needs, in order for them to be able to maintain their tenancies satisfactorily and to complement the support offered by generic Housing Officers. The role includes keeping up to date with welfare reforms as they happen and sharing this with your colleagues. On a daily basis the Money Advisers support Housing Officers to maximise tenant's income, reduce debt, to enable residents to sustain their tenancies. This is not a traditional Money Adviser role. Working within our Housing Offices you will not necessarily have responsibility for case holding or lead on money advice to tenants. Instead, you will work as part of the support team sharing your expertise in welfare benefits, debts and budgeting, developing the skills of others to deliver appropriate budgeting advice and assistance with maximising income. You will be required to take responsibility for case holding where there are complex circumstances, and where specialist support is required, for example PIP applications. Skills: 1.	You must be able to demonstrate a good working knowledge of welfare benefits and local and national policies and legislation regarding Money Debt and Welfare Benefit advice. Preferably with experience of supporting and advocating for customers 2.	You should have experience of supporting customers with budgeting advice and advising on priority and non-priority debts, you may hold a relevant qualification, though applications are welcomed from those willing to obtain qualification whilst in post. 3.	Be approachable, supportive and non-judgemental, and able to foster positive working relationships with customers, colleagues and other professionals. 4.	Be able to listen well and use effective questioning skills and professional curiosity to understand the root causes of customers problems 5.	You should be competent at understanding complex information and relaying this to customers in clear and simple terms, with a focus on the best outcome for the customer. 6.	You should have strong written and verbal communication skills to enable effective negotiation with creditors or other professionals where appropriate. 7.	Have experience in developing others, supporting them to perform effectively in their role, with the confidence to reflect with them on the quality of their interactions. 8.	Be self motivated with the ability to work without support, and with a willingness to keep your knowledge updated through your own research. 9.	You should have an awareness of the wider social issues that affect our customers. 10.	You should hold an awareness of departmental budget constraints and the need to minimise expenditure and ensure that appropriate support is proportionate and timebound. 11.	Be able to utilise good negotiation and persuasive skills to ensure action plans are met and customers and their households are supported appropriately. 12.	Be able to work closely with all teams within Portsmouth Homes to ensure tenants with the most complex needs are supported effectively for them to be able to maintain their tenancies. 13.	You should understand and demonstrate the importance of working collaboratively with Housing Benefit Teams, Council Tax Departments , the Department for Works and Pensions and other Money advice organisations to ensure Money Advice is consistent and in the best interests of the customer. 14.	Be competent with using Microsoft Software including Excel, Work and Outlook and be able to use IT systems to keep clear, accurate, concise and methodical records. 15.	Be flexible as you may be required to work from Area Housing Offices, Community Bases and in customers homes. You may also be required to carry out visits outside of notmal working hours. 16.	You should hold a current driving licence and have access to a vehicle

Money Adviser

<ul></ul>





We are seeking a Gas Technician as part of our Compliance service within Building Services of the Housing, Neighbourhood and Building Services Directorate. The role will have responsibility for ensuring that the Council meet its statutory compliance duties with regards to gas safety to its stock of 17,000 HRA residential dwellings and 900 corporate assets. The role will support the M&amp;E and Lifts Contracts Manager to oversee the gas servicing and repairs contract ensuring that servicing, repairs and maintenance are undertaken correctly to the portfolio. Skills: The ideal candidate is someone who will: 1	Have ACS domestic gas qualifications in CCN1, CENWAT, CKR1 and HTR1, together with relevant practical experience in a similar role. 2	Have an excellent working knowledge of applicable legislation and guidance, specifically the Health and Safety at Work etc. Act 1974, COSHH Regulations 2022, The Gas Safety (Installation and Use) Regulations 1998 and RIDDOR. 3	Have technical knowledge of gas appliances and be able to advise around their design, installation, maintenance and management. 4	Have experience of auditing and reviewing certificates and works to gas appliances. 5	Have experience of using relevant data management systems, to hold and monitor documentation. 6	Have experience of managing contractors, preferably with knowledge of schedule of rates contracts. 7	Ability to use different IT packages including Microsoft (Excel, Word and Project) to analyse data, prepare reports, correspondence and specifications, AutoCAD to prepare drawings and bespoke PCC repairs and maintenance database to input repairs and stock data. 8	Have excellent communication skills, being able to work with a range of internal and external stakeholders, to be able to advice and support them around their responsibilities and duties around Gas Safety. 9	Personally demonstrate, develop and work in accordance with the value and behaviours set out in the PCC Behaviour Framework. 10	Have a driving licence and provide a car for work to be able to effectively travel to assets as necessary.

Gas Technician

<ul></ul>





To manage a team of Money Advisors to providing specialist Money Advice services to our tenants and Leaseholders to include Welfare Benefit Advice to maximise Income as well as Debt Management Advice for debts to be prioritised and tenancies maintained, in order for them to be able to maintain their tenancies satisfactorily and to complement the support offered by Housing Officers and Tenancy Support Advisers. To work closely with other peers across Portsmouth Homes to ensure that tenants are effectively supported, that tenants are represented and their voice is heard when planning any significant service delivery change or policy, that feedback received and outcomes from complaints are used to improve services and identify training needs and that tenants are able to access appropriate Money Advice to enhance their general quality of life. Skills: 1.	You must have an excellent understanding of Welfare Benefits and Debt Advice in a Social Housing environment 2.	You should have substantial experience of working within a Social Housing setting. 3.	You must hold a Certificate in Money Advice Practice and Debt Relief Order Intermediary Status (or be prepared to obtain this). 4.	You should be able to maintain and build effective relationships with internal stakeholders to ensure our tenants can sustain their tenancies effectively with the appropriate level of financial support, welfare benefit and debt advice needed. 5.	You should be confident in leading, managing and coaching staff to ensure they deliver Money Advice services effectively and efficiently to support compliance with Social Housing Consumer standards and Financial Regulations. 6.	You should have experience of regular engagement with both internal and external stakeholders within the remit of Money Advice, including but not limited to: •	Department for Works and Pensions •	Housing and Council Tax Benefit departments •	Housing Support Fund administrators •	HIVE Portsmouth •	Citizens Advice •	Other financial organisations which can help support tenants with underlying causes affecting welfare benefit entitlement and debt management. 7.	You should have the ability and confidence to identify legal support and remedies to resolve more complex Welfare Benefit and Debt issues to support of our tenants and Money Advisors. 8.	You should be able to engage and support engagement with external agencies such as Courts, Solicitors, other L/As, and the voluntary sector to ensure our tenants receive access to services and support as needed, including back dated benefit claims, appeals processes and challenging changes to the Welfare Benefit systems on behalf of our tenants. 9.	You must show commitment to maintaining your Continual Professional Development (CPD), ensuring that accreditation and qualification is maintained, and promote your teams ongoing accreditation and CPD. 10.	You should be confident in working with and where necessary, appropriately challenging other directorates or agencies at multi-agency meetings to ensure tenants are receiving the appropriate Money Advice, and Money Advisors are supported to undertake their role effectively. 11.	You should be able to support Money Advisors when managing complex cases involving multiple significant issues, extreme financial hardship and limited access to funds. 12.	You must have the confidence to represent Portsmouth Homes and or Tenants/Leaseholders in court for Appeal Claims which may involve giving evidence and being questioned which can be stressful and require a level of emotional resilience and in depth knowledge of Welfare Benefit regulation/law 13.	You need to be able to analyse feedback and measures to change service delivery, and present date and information constructively driving change where needed ensuring that this is embedded within services where needed and possible in line with legislation, case law and best practice 14.	You should have an understanding of GDPR rules and guidance relating to data management and processing.

6 Housing Jobs in Portsmouth, UK