field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6098/Job-Description-and-Person-Specification-Tenancy-Ready-Worker-JD-and-PS.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6098/Job-Desc…</a></li>
</ul>





Contract Type: Fixed Term Contract (18 months) / Full time (37 hours per week)
Closing date: 2nd July 2025
Interview date: 15th July 2025
To apply, please click the 'apply' button above or send your CV and covering letter to&nbsp;<a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
A brand new opportunity has arisen for a dedicated Tenancy Ready Officer to join our service to create and implement a tenancy ready programme to help identify individuals to become tenancy ready. Winchester City Council are committed to supporting individuals and families in securing housing and this role will assist to empower people to secure tenancies through tailored support and practical guidance.
We are looking for a dedicated and compassionate individual to join our team and help individuals become tenancy-ready through a tenancy ready programme, ensuring they can sustain a successful and long-term and secure home.
You will play a vital role, providing practical support to customers following a framework, guiding them through the process of becoming tenancy-ready, and ensuring they understand their rights and responsibilities as tenants. You will work closely with other support services, landlords, and agencies to deliver a service that empowers individuals to take the next steps in securing a tenancy.
You will need to be a strong communicator, organised, motivated and ideally have experience of working in the housing sector or providing support.
You will need a full driving licence and access to your own transport to cover the travel requirements of the post, which will include travelling across the District to reach those in need of support.
For further information about the role and requirements please see the Job Description. You will be required to undertake a DBS check and meet the travel requirements of the post.
If you are looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:
· Employer paid health cash plan
· Salary sacrifice scheme for cars and bikes
· 26 days annual leave per year rising to 33 days - dependent on length of service
· Flexible working arrangements
· 13 days additional flexi leave per year (subject to operational requirements)
· Option to buy up to 5 days additional annual leave
· Free parking at any Winchester Park and Ride (during work hours)
· Membership to the Local Government Pension Scheme
· Discounts at a range of major high street brands and the two leisure centres in the district
· Season Ticket loans
· Excellent working environment
· Support for continuous professional development
For further information about the role and requirements please see the Job Description. You will be required to undertake a DBS check and meet the travel requirements of the post.
If you would like to find out more information about the post, please contact Charlotte Quinn, Strategic Housing Manager on 01962 848 399 or email <a href="mailto:cquinn@winchester.gov.uk" target="_blank">cquinn@winchester.gov.uk</a>

Winchester City Council

Tenancy Ready Worker

<ul></ul>





We are looking for a Customer Repairs Officer to join our Customer Repairs Team supporting all our building maintenance teams. Candidates must be enthusiastic, good communicators, organised, methodical and able to prioritise multiple demands. What can we offer? We will support you by providing opportunities to train and develop your existing knowledge and skills, as appropriate. As a service we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference. What is the Role? You will be based at one of the Area Housing Offices working as part of the Customer Repairs team reporting directly to the Senior Customer Repairs Officer and Assistant Customer Repairs Manager The Customer Repairs Officer role will be supporting the Building Repairs teams providing a repairs service. You will work flexibly in a call centre and be part of a rota which is regularly reviewed and adjusted appropriately to meet the demands of the service undertaking your contracted hours. You will act as the main point of contact for residents, leaseholders, PCC employees and site managers who are requesting repairs. You will need to be able to collect accurate repair information and ask effective questions ensuring that the right resource is allocated to undertake the repair at the right time that is convenient with the customer. You will also support all the Building Repairs teams providing a repairs service by carrying out a range of technical administrative duties including, updating repairs following authorisation of quotes, customer satisfaction surveys, administering Disabled Facility Grants (DFG) requests, uploading information to our stock database, arranging surveyor and annual service appointments. Skills: Your application needs to demonstrate that you: 1.	Ideally have experience in a telephone or call centre role, managing large amounts of inbound and outbound calls in a timely manner 2.	Have customer service experience, strong phone and verbal communication skills along with active listening skills. 3.	Able to develop relationships with residents and building occupiers, asking the right questions to get the information required, as well as someone who shows empathy for people who may be in difficult situations. 4.	Ability to remain calm &amp; professional when dealing with difficult customers. 5.	Can work independently, is well organised, methodical and able to prioritise and manage multiple demands. 6.	Can be assertive and challenging while dealing professionally with service users. 7.	Be able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the demands of the team. 8.	Have experience of undertaking a range of administrative tasks effectively to support others. 9.	Have experience and be competent using a variety of IT databases and systems to update them in timely manner with accurate information. 10.	Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers. 11.	Ideally have some knowledge of building repairs, although training will be available

Customer Repairs Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5253/Housing_First_Worker_-_Job_Description.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5253/Housing_…</a></li>
</ul>





Closing date:&nbsp;29 June 2025 Interview date:&nbsp;17 July 2025 Contract type:&nbsp;Fixed Term for 18 months
Please apply via Winchester City Council's website or send your CV and covering letter to <a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
An exciting new opportunity has arisen for an enthusiastic and self-motivated individual to lead on the delivery of Housing First in the Winchester District.&nbsp;
Housing First is an innovative approach to supporting the most excluded and hard to reach clients who have a history of rough sleeping into independent and stable accommodation and supporting them to sustain this accommodation by helping to address the issues that led to homelessness.
This is a varied and challenging role for a resilient individual working with a caseload of up to 7 clients at any one time, providing intensive support by adopting a flexible, creative and personalised approach. The role will work directly with the clients and alongside established partner agencies to provide a multi-agency approach to ensuring the individuals can rebuild their lives. &nbsp;
Experience working in homelessness, housing, or support services is highly desirable, however, full training will be provided. If you can demonstrate excellent interpersonal, decision making and organisational skills but most importantly be able to work in a person-centred, trauma informed way this might be the opportunity for you to shape the future of lives and services in the Winchester District. The successful candidate will be required to be adaptable and flexible to respond to the needs of individuals.
You will need a full driving licence and access to your own transport to cover the travel requirements of the post, which will include travelling across the District to reach those in need of support.&nbsp;
You will be required to undertake a Disclosure and Barring Service (formerly CRB) check for this role.
For further information about the role and requirements please see the Job Description.
If you are looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:
<ul>
<li>Employer paid health cash plan</li>
<li>Salary sacrifice scheme for cars and bikes</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service</li>
<li>Flexible working arrangements</li>
<li>13 days additional flexi leave per year (subject to operational requirements)</li>
<li>Option to buy up to 5 days additional annual leave</li>
<li>Free parking at any Winchester Park and Ride (during work hours)</li>
<li>Membership to the Local Government Pension Scheme</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district</li>
<li>Season Ticket loans</li>
<li>Excellent working environment</li>
<li>Support for continuous professional development</li>
</ul>
If you would like to find out more information about the post, please contact Charlotte Quinn, Strategic Housing Manager on 01962 848399 or via email at&nbsp;<a href="mailto:cquinn@winchester.gov.uk" target="_blank">cquinn@winchester.gov.uk</a>.&nbsp;

Housing First Worker

<ul></ul>





Residents in Sheltered Housing have a range of physical and mental health needs which means that they need our support to maintain their independence. You will work to achieve this as per the Sheltered Housing purpose. You will be working as a Cat 1 Scheme Manager providing advice and support to residents living in Cat 1 Sheltered Housing schemes in either the Portsea or Somerstown area. You will be based in this area and will have an office directly linked to the location or close by. You will also work closely with other Scheme Managers and will be paired with a buddy to ensure continuity of service in your absence. You will be expected to provide cover for your buddy's residents when they are not at work. Part of your role will mean meeting and greeting new residents, introducing them to the Cat 1 Sheltered Housing Service and making them aware of the service they can expect to receive. You will also act on any actions arising from ongoing issues in your regular contact with them. You will act as an advocate for residents when working with other agencies and you will be acting as a link to social services and mental health services. You will be responsible for ensuring the completion and updating of needs, risk and support plans and ensuring that identified follow up actions are taken. This may include offering advice and signposting to the correct agencies to help with financial issues including payment of rent and bills, arranging for support with daily chores and shopping and helping residents arrange repairs, where relevant You will also respond to incidents &amp; problems relating to the residents, to accurately record information and incident reports and liaise with members of the residents' families. Where appropriate you will have the responsibility for raising Safeguarding alerts. In addition, as the scheme manager you will also encourage social activities in the scheme. You will be expected to be able to use Microsoft 365 as a key part of the role is accessing and updating online resident records on a regular basis. As a scheme manager you will have overall responsibility for the security and safety in relation to the welfare of residents. You will also be responsible for carrying out pull cord checks in resident's homes to ensure that all equipment is in working order. You will form part of the Sheltered Housing Team. However, as a Cat 1 Scheme Manager you will spend a lot of your time as a lone worker in the scheme you are based. You will need to be confident in making on the spot decisions and following these through. You will also need to be flexible as you may be required to cover other schemes at short notice in the event of an emergency. Skills: 1.	Experience of working directly (face to face) with people. 2.	Have an understanding of the impact of physical and mental health issues experienced by older persons. 3.	Be a good listener with a calm manner, with the ability to converse at ease with customers and provide advice in accurate spoken English. 4.	Have the confidence to advocate for residents when needed and to work proactively with other professionals to achieve positive outcomes for residents. 5.	Have an awareness of the importance of confidentiality when working with residents, in particular regards to GDPR requirements. 6.	Be a strong team player and willing to support those in your team when they are facing challenges. 7.	Have an understanding of the need for you to maintain appropriate professional boundaries with residents that you are supporting. 8.	Have an understanding of the role of Social Services, Health Services and voluntary agencies in the provision of services to people and be able to work with them with the purpose of achieving the best outcome for service users. 9.	Have good written skills as you will need to be able to write concise notes in residents files, respond to complaints and compile reports, for example in relation to Safeguarding matters. 10.	The ability to prioritise workloads and self-manage your time effectively to meet the different needs of each resident. 11.	Have basic IT skills, including the use of Microsoft Outlook and Word/Excel and be able to use in house databases as required. 12.	Hold a full UK Driving License and have access to a vehicle during working hours.

4 Housing Jobs in Portsmouth, UK