field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4738/Disabled_Facilities_Grant_Support_Officer_-_Job_Description.pdf" target="_blank">Disabled_Facilities_Grant_Support_Officer_-_Job_Description</a></li>
</ul>

Please apply online via the link provided.



Closing date:&nbsp;5 October 2025 Interview date:&nbsp;23 October 2025
Please apply via Winchester City Council's website.&nbsp;
We have an exciting opportunity for a dedicated Private Sector Housing Grant Support Officer to join our esteemed Strategic Housing Service Team at Winchester City Council.
The role presents a unique and exciting opportunity for someone who is passionate about making a difference in people’s lives and has a strong sense of empathy with a commitment to supporting individuals with disabilities to live independently and safely in their homes.
You will be responsible for:
<ul>
<li>Providing advice and guidance to residents applying for Disabled Facilities Grants.</li>
<li>Supporting the Private Sector Housing Team in the delivery of an excellent service to residents.</li>
<li>Supporting residents through the DFG application process.</li>
<li>Promoting awareness of the DFG scheme within the community.&nbsp;</li>
</ul>
If you are interested in applying for this role, we would like you to have:
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>The ability to manage multiple cases.</li>
<li>Knowledge of the delivery of Disabled Facilities Grants and the relevant legislation.&nbsp;</li>
<li>Excellent organisational and administrative skills.&nbsp;</li>
</ul>
If you’re looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including:
<ul>
<li>Hybrid-working (50% in the office, 50% at home – after first 3 weeks in office)</li>
<li>Employer paid health cash plan</li>
<li>Salary sacrifice scheme for cars and bikes&nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service</li>
<li>13 days additional flexi leave per year (subject to operational requirements)</li>
<li>Option to buy up to 5 days additional annual leave</li>
<li>Free parking (during work hours) at any Winchester Park and Ride</li>
<li>Membership to the Local Government Pension Scheme</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district</li>
<li>Season Ticket loans&nbsp;</li>
<li>Excellent working environment</li>
<li>Support for continuous professional development</li>
</ul>
Vetting Requirements: This post is subject to a Criminal Records Check
For an informal discussion about the role, please contact John Corrie, Senior Private Sector Housing Officer on 07980 732051.&nbsp;

Winchester City Council

Disabled Facilities Grant Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4002/TACT_Recruitment_Pack_2025.pdf" target="_blank">TACT_Recruitment_Pack_2025</a></li>
</ul>

How to apply
Send your application in any format that suits you, for example:
<ul>
<li>A written statement (up to 3 sides of A4) or</li>
<li>A short audio or video (up to 10 minutes).</li>
</ul>
Tell us why you’re interested, how your experience and values match the person specification, and whether you are applying as a tenant, leaseholder or shared owner. Email:&nbsp;<a href="mailto:tenantpartnership@winchester.gov.uk" target="_blank">tenantpartnership@winchester.gov.uk</a>
Post:&nbsp;Tenant Partnership Team, Winchester City Council, Colebrook Street, Winchester, SO23 9LJ



TACT Board Tenant Member (Paid role)
Use your lived experience to shape council housing across Winchester.
Winchester City Council is recruiting a Tenant Member to join the Tenants and Council Together (TACT) Board - the most senior tenant group influencing our housing policy, priorities, and performance. You don’t need prior board experience: we’ll provide the training and support so you can contribute confidently and make a real difference for residents.
What you’ll do
<ul>
<li>Prepare for and contribute to at least six in-person Board meetings a year, including a short pre-meet with fellow tenant members and an optional debrief.</li>
<li>Review reports, policies and performance data; ask constructive questions and represent tenant and leaseholder views.</li>
<li>Attend one quarterly Housing Improvement Workshop (themes include Safety &amp; Quality, Neighbourhood &amp; Community, Tenancy, and Transparency, Influence &amp; Accountability) and bring insights back to the Board.</li>
<li>Champion equity, diversity and inclusion,&nbsp;follow our Code of Conduct, and respect confidentiality.</li>
</ul>
What we offer
<ul>
<li>£1,200 per year, paid quarterly, plus reasonable expenses.</li>
<li>Funded training and conferences so you can grow in the role.</li>
<li>Ongoing support from the Tenant Partnership Team and housing officers.</li>
<li>
Term of office:&nbsp;3 years, with the option to renew for a further 2 years (subject to satisfactory attendance and engagement).</li>
</ul>
Who we’re looking for
<ul>
<li>A current Winchester City Council tenant, leaseholder or shared owner.</li>
<li>Someone fair-minded, reliable, open to learning, and confident to speak up (we’ll support you if you’re new to this).</li>
<li>A collaborator who values different perspectives and wants to improve housing services for all residents. Printed papers and other support are available if helpful.</li>
</ul>
Our commitment to inclusion
We want the TACT Board to reflect the diversity of our communities. We actively encourage applications from underrepresented groups, including Black, Asian and minority ethnic tenants, LGBTQ+ tenants, disabled people, younger tenants, and those living in rural areas. We welcome requests for reasonable adjustments during the process and in the role.
How to apply
Send your application in any format that suits you, for example:
<ul>
<li>A written statement (up to 3 sides of A4) or</li>
<li>A short audio or video (up to 10 minutes).</li>
</ul>
Tell us why you’re interested, how your experience and values match the person specification, and whether you are applying as a tenant, leaseholder or shared owner. Email:&nbsp;<a href="mailto:tenantpartnership@winchester.gov.uk" target="_blank">tenantpartnership@winchester.gov.uk</a>
Post:&nbsp;Tenant Partnership Team, Winchester City Council, Colebrook Street, Winchester, SO23 9LJ
Questions or support:&nbsp;Charlotte Bailey (Tenant Partnership Manager) - 0800 716 987.
Key dates
<ul>
<li>
Applications close:&nbsp;Wednesday 1 October 2025</li>
<li>
Shortlisted notified:&nbsp;Friday 3 October 2025</li>
<li>
Interviews:&nbsp;Tuesday 7 &amp; Wednesday 8 October 2025 Interview panel:&nbsp;Cllr Mark Reach (Chair of the TACT Board), two TACT Board Members, and Simon Hendey (Strategic Director). Interviews are conversational (no presentation required).</li>
</ul>
Please note:&nbsp;This is not a contract of employment. Tasks may vary with service priorities and opportunities for wider tenant engagement.

TACT Member

<ul></ul>





Portsmouth City Council's Housing Needs, Advice &amp; Support Service works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing directly with customers, many of whom are vulnerable and disadvantaged. We give advice and assistance to our customers to resolve their housing need and make assessments of their housing and support needs in accordance with the Housing Act 1996, and Portsmouth City Council's Allocations Scheme. We are committed to excellent customer service, to listening to and understanding our customers' circumstances, and working collaboratively with them to identify housing solutions. We are committed to safeguarding and promoting good practice and all employees are required to adhere to internal safeguarding policies. Based in Housing Needs, Advice &amp; Support, you will be part of a team that assesses customer applications to join the Portsmouth Housing Register and allocates social housing vacancies to customers in need on the housing register. In this role, you will help manage customer demand, prioritising work to ensure enquiries are dealt with in the appropriate timescales. You will handle initial enquiries from customers wanting to join the housing register, analysing these enquiries to understand the main presenting demand and determine whether the customer has provided enough information to support an application. This will often require you to review existing notes and documents held by the department and make further enquiries with the customer. You will also handle enquiries from customers who want information regarding an existing application or to question the outcome of a recent assessment. You will be required to determine whether the enquiry should be reassessed or if it meets the threshold for a formal review. You will manage requests from the Council's social housing partners asking us to nominate new tenants to their vacant properties. You will review these requests to ensure the landlord has provided all the information needed to successfully allocate the property. Where information is missing or inaccurate you will liaise with the landlord to gather the correct details. You will record new customer enquiries and new allocation requests onto our IT systems and assigning these tasks fairly and appropriately to the Housing Register &amp; Allocation Officers. Using our IT systems, you will record appropriate system notes, ensuring a clear and auditable trail of your actions and decisions, and extract data to provide measures to help us understand and inform the work. You will provide administrative support to your manager &amp; colleagues, for example printing &amp; sending letters, helping to arrange customer appointments, or recording the minutes at meetings. You will need excellent communication skills, patience and empathy as well as resilience and an ability to think on your feet and manage multiple priorities. This is an excellent opportunity if you are looking for a career in housing as you will gain a wide range of experience and knowledge and an opportunity to enhance your skills working with customers. Skills: •	Has an interest and experience of the issues facing vulnerable households with housing needs, and a desire to assist customers to resolve these issues. •	Is able process and gather information to understand what is needed or wanted by a customer. •	Is confident and can clearly and effectively communicate both verbally and in writing, giving advice and explaining housing policy to our customers. •	The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. •	Is able to show empathy and understanding to customers and deal tactfully and sensitively with their enquiry. •	Has excellent organisational skills, and an ability to prioritise work and organise the daily demand from customers to the service. •	Is flexible and able to respond to changing priorities and levels of customer demand. •	Is emotionally resilient and able to deal with the impact of being exposed to customer's difficult circumstances, and remain professionally detached and focused even if the message you deliver involves saying no. •	Has an awareness of equalities issues and is committed to equal opportunities. •	Understands safeguarding and can recognise safeguarding concerns and take appropriate action to manage risk. •	Works proactively and can remain motivated, working on their own initiative. •	Has a good level of IT skills and is proficient in Microsoft Office Suite.

Housing Register & Support Officer

<ul></ul>





The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulation including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders, to ensure that we can evidence compliance with the Consumer Standards and meet the Governments desire to make Social Housing professional. 	 	The Senior Housing Manager will be responsible for the day-to-day delivery of all Housing Management Services across a range of Area Housing Offices, Community based surgeries and within tenants' homes. 	 	The Housing Management Services must meet the demands of our residents and provide clear definable and measurable outcomes for our residents in all areas of the 4 Consumer Standards, particularly the core functions of Income Management, Void Management, ASB Management and Tenancy Management. 	 	Portsmouth Homes is regulated by the Regulator for Social Housing and the Senior Housing Manager will need to be able to demonstrate a close and collaborative working relationship with all other teams providing Landlord Services, and the wider peer groups within Portsmouth City Council. They will also have to demonstrate effective strategic working using systems thinking techniques to continuously improve service delivery within the constraints of the HRA. 	 The Senior Housing Managers will also need to work closely with other agencies and stakeholders to ensure that we provide effective joined up housing services to our tenants with great customer service and value for money at the heart of every decision. The successful applicant will bring knowledge and experience of providing generic housing management services with a focus on excellent customer service, continuous improvement and delivering positive outcomes for our residents. The Senior Housing Manager will need to be able to demonstrate effective performance management, data analysis and resource deployment, anticipating peaks and troughs in demand and making use of relevant qualitative and quantitative data, and use feedback from staff, tenants and formal complaints to improve outcomes for tenants. 	The Senior Housing Manager will be required to contribute to policy and process design and attend meetings across the organisation and directorate to represent Portsmouth Homes housing management service and their teams. The Senior Housing Managers will work closely together, taking personal; responsibility to share best practice, lessons learnt and data analysis to create consistency of service across teams, to ensure that all tenants irrespective of their location and housing officer, receive the same level of service and opportunity to thrive. 	 	The Senior Housing Manager will be required to understand the regulatory framework in which Portsmouth Homes operates and be responsible for the team's compliance with the consumer standards, providing training, support and mentoring to team members using a coaching style to develop all individuals. Skills: See job profile

4 Housing Jobs in Portsmouth, UK