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<ul></ul>

Please apply online via the link provided.



Are you seeking a new challenge where you can truly make a difference? &nbsp;
If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team. Based in Croydon, you will support our&nbsp;Cheyham Park scheme in Surrey, with occasional travel to schemes across South West London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes.
Your responsibilities will include offering a front-line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving licence with access to your own vehicle and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure.
If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team.&nbsp;
What you’ll be doing&nbsp;
<ul>
<li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice.&nbsp;</li>
<li>Deliver the service in line with agreed parameters for the role.&nbsp;</li>
<li>Provide a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li>
<li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.&nbsp;</li>
<li>Work closely with other agencies to ensure residents are able to access a full range of services and support.&nbsp;</li>
<li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required.&nbsp;</li>
</ul>
What you’ll need&nbsp;
<ul>
<li>Understanding of the diverse needs of older people&nbsp;</li>
<li>Ability to develop partnership working internally and with other agencies to generate effective solutions to problems&nbsp;</li>
<li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team&nbsp;</li>
<li>Customer-focused and experience of providing excellent customer care&nbsp;</li>
<li>Ability to take responsibility for a scheme, the residents who live there and the service provided to them.</li>
<li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li>
<li>Ability to receive and respond to customer feedback and complaints professionally at all times&nbsp;</li>
<li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li>
</ul>
In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples.&nbsp;
Closing date: 7th October&nbsp;2025.
About us
At Southern Housing, our residents are at the&nbsp;heart&nbsp;of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
<ul>
<li>Pension</li>
<li>Life assurance</li>
<li>Healthcare cash plan</li>
<li>Eyecare &amp; dental</li>
<li>Birthday leave</li>
<li>Retailers&nbsp;discounts</li>
<li>Cycle to work</li>
<li>Buy &amp; sell annual leave</li>
<li>Season ticket loan</li>
<li>In-house academy &amp; career development</li>
<li>Flexible working</li>
</ul>
Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience&nbsp;and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

<ul></ul>

Please apply online via the link provided.



About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/working-council/working-for-council/3" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>
About The Role
This is an exciting opportunity to join Homelessness, Independence and Preventative Services, Property Procurement Accommodation Service, which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords and agents to acquire new properties and agree and process lease renewals with landlords who have leased their properties to the Council to meet homelessness demand.&nbsp;
You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support landlords and agents letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
<ol>
<li>You will provide expert property advice and support service to existing and prospective private rented sector landlords within the PSL portfolio and lead on lease renewals and increase the supply of housing accommodation through acquiring properties in the private rented sector.</li>
<li>You provide a combination of customer facing contact with landlords, managing agents and residents in person, You will support landlords resolve tenancy issues while also identifying tenants at risk of homelessness. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council</li>
<li>You will be the single point of contact for Children &amp; Adult social care to help to help accommodation needs to social care cohorts and be responsible to lead on other joint partnerships to deliver financial efficiencies corporately for the Council.</li>
<li>You will assist in the negotiation with Senior PRS Acquisition Officers and options with owners and landlords for acquiring properties under the Council's Private Sector Leasing (PSL), Direct Lets (DL), Housing Association Leasing Schemes (HALS/HALD), Buy Back Scheme (BBS), HMOs and Bed and Breakfast (B&amp;B)</li>
</ol>
About You
<ol>
<li>You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including landlord and tenant law, homelessness and welfare benefits, while effectively managing customer expectations.</li>
<li>You are an excellent communicator to engage effectively with a broad range of people to influence, negotiate, persuade, building trusting relationships and devising value for money solutions to complex problems.</li>
<li>You act with integrity, take personal responsibility, work well under pressure and handle stress effectively while maintaining high levels of motivation and enthusiasm to secure new business opportunities using proactive and creative solutions.</li>
<li>You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands, making effective use of IT systems to record concise, factual, information and data.</li>
<li>You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.</li>
<li>HHSRS trained desirable</li>
</ol>
If the points below resonate with you, we’d love you to put in an application: 
<ul>
<li>Are you passionate about customer services?</li>
<li>Are you an experienced homelessness professional?</li>
<li>Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
Qualifications: 
HHSRS Trained Desirable
Essential for The Role:
Basic DBS
Read more about the work you’ll be doing in the Role Profile.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Paul.Nally@hounslow.gov.uk" target="_blank">Paul.Nally@hounslow.gov.uk</a>
Closing date – 22nd September 2025
Interviews for this job will be held during September/October 2025.

London Borough of Hounslow

Lease Renewals and Partnerships Officer

<ul></ul>





Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
Our Development and Sales team is responsible for delivering our on-site programme from start on site through to end of defects.&nbsp; You will play an integral role providing an effective and efficient administrative service to the Team in addition to liaising with our customers and contractors to manage the defects process.&nbsp;
We are looking for a highly motivated individual with:
<ul>
<li>a background of administrative work in an office environment or similar</li>
<li>experience of working for an affordable housing organisation</li>
<li>aftercare/defects and residential sales experience</li>
<li>excellent communication skills</li>
<li>excellent IT and numeracy skills (Word, Excel and databases)</li>
<li>a positive “can do” attitude with a commitment to providing a high standard of service to colleagues and customers.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and how to apply, please visit our website at <a href="http://www.hexagon.org.uk" target="_blank">www.hexagon.org.uk</a>.&nbsp;&nbsp; No agencies
Closing Date: Sunday 21st September 2025
Interviews will be held on Monday 29th September 2025
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Development & Sales Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5158/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.docx" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
*Previous applicants should not apply*
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 31st October 2025
Interview date: TBC

Housing Policy and Enforcement Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5373/Role_Profile__7_.docx" target="_blank">Role_Profile__7_</a></li>
</ul>






Title:&nbsp;Managing Agent Contract Manager

Contract Type:&nbsp;Permanent, FT, 35 hours
Salary:&nbsp;£47,135 to £52,008 per annum (London weighted salary) dependant on experience
Reporting Office:&nbsp;London, Stratford
Persona:&nbsp;Agile/hybrid working- office based 20-40% (3-4 days working from home)
Closing Date:&nbsp;28th September 2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAYhlY3ABPIoYXV5WdI2MkrRYr9OYGantq1N0TODGMudqZ0Z9/hXKuKCNzRwQsJWPx" target="_blank">Role Profile.docx</a> 
*Previous Applicants May Not Apply*
Join our Rent &amp; Service Charge Team at L&amp;Q:
At L&amp;Q, we are committed to providing our residents with excellent housing services, behind that mission is a complex world of leases, service charges, compliance, and relationships with managing agents.
That’s where you come in.
As Managing Agent Contract Manager is at the heart of this, you’ll be the person who holds external managing agents and superior landlords to account, ensuring every pound of service charge delivers value for money, every contract stands up to scrutiny, and every resident receives the standard of service they deserve.
This isn’t just another management role, it’s a role with real influence, high visibility, and tangible impact and you will be the trusted expert to protect the interests of L&amp;Q , our residents and uphold regulatory compliance.
If this sounds like you, we would love for you to apply!

Your impact in the role:

<ul>
<li>
Ensuring fairness &amp; compliance&nbsp;validating and challenging service charges, making sure costs meet lease and legislative requirements.</li>
<li>
Driving accountability&nbsp;holding managing agents and landlords to account for the quality and value of services delivered.</li>
<li>
Championing residents&nbsp;resolving disputes, challenging poor performance, and ensuring transparency.</li>
</ul>

What you'll bring:
<ul>
<li>
Proven expertise in leasehold block management,&nbsp;ideally across large or complex estates.</li>
<li>
Strong legal and regulatory knowledge,&nbsp;including the Landlord &amp; Tenant Act 1985, Commonhold &amp; Leasehold Reform Act 2002, and Leasehold &amp; Freehold Reform Act 2024.</li>
<li>Confidence&nbsp;in challenging service charges, enforcing compliance, and supporting tribunal cases.
</li>
<li>Professional credibility ideally with&nbsp;TPI or RICS (or equivalent experience).
</li>
<li>Excellent&nbsp;stakeholder and negotiation skills,&nbsp;able to hold external partners accountable at senior levels.</li>
<li>The ability to thrive in a&nbsp;strategic role where law, compliance, and resident outcomes collide.
</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Managing Agent Contract Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5378/Section_20_Specialist_Role_Profile__1_.pdf" target="_blank">Section_20_Specialist_Role_Profile__1_</a></li>
</ul>





Title: Section 20 Consultation Specialist
Contract Type: Permanent, FT, 35 hours
Salary: £35,951 per annum (London weighted salary) or £32,188 per annum (Regional salary)
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile (20-40% in office and 3-4 days working from home) (plus add in link to personas once uploaded)
Closing Date: 29th&nbsp;September 2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAjW/TdLG/XlxTLopfDM2Df+R+SQlVtc97bDOKX0cMPgFjha/KXvoZ69ADJMUjK9d1" target="_blank">Section 20 Specialist Role Profile.pdf</a> 
Join our Service Charge Team at L&amp;Q:
We have an exciting opportunity for a Section 20 Specialist to join our growing Service Charge Team, playing a key role in ensuring L&amp;Q complies with statutory consultation requirements while safeguarding financial recovery for major works and long-term service agreements.
<ul>
<li>Are you experienced in Section 20 consultation processes, compliance, and service charge administration?</li>
<li>&nbsp;Do you thrive in a fast-paced environment where accuracy, attention to detail, and stakeholder engagement are key?</li>
</ul>

If this sounds like you, we would love for you to apply!
Your impact in the role:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

<ul>
<li>&nbsp;Statutory Consultation &amp; Compliance:&nbsp;Lead on Section 20 statutory consultation processes, ensuring all notices and procedures comply with Landlord and Tenant Act 1985 (S18-30) and Commonhold &amp; Leasehold Reform Act 2002.</li>
<li>&nbsp;Major Works Cost Reconciliation:&nbsp;Ensure final costs for major works are reconciled and communicated to residents within statutory deadlines, reducing service charge deficits.</li>
<li>&nbsp;Resident &amp; Stakeholder Engagement:&nbsp;Manage resident queries and internal communications regarding Section 20 matters, delivering clear, concise guidance on legal requirements</li>
<li>&nbsp;Collaboration &amp; Internal Support:&nbsp;Work closely with teams including Homeownership, Technical Services, Procurement, Estate Services, Finance, and Service Charges to facilitate a smooth consultation process</li>
<li>&nbsp;Process Improvement &amp; Risk Management:&nbsp;Identify non-recoverable costs, escalate potential risks, and support operational improvements to enhance efficiency and compliance.</li>
<li>&nbsp;Data &amp; Reporting:&nbsp;Maintain accurate records on systems like D365, updating consultation trackers and supporting financial reconciliations.</li>
</ul>

What you'll bring:

<ul>
<li>
Section 20 &amp; Leasehold Knowledge:&nbsp;Understanding of statutory consultation processes, service charge administration, and relevant legislation (Landlord and Tenant Act, Commonhold &amp; Leasehold Reform Act).</li>
<li>&nbsp;Strong Administrative &amp; Organisational Skills:&nbsp;Ability to manage multiple consultations simultaneously, ensuring deadlines are met and compliance is maintained.</li>
<li>&nbsp;Analytical &amp; Problem-Solving Skills:&nbsp;Ability to apply a logical, systematic and methodical approach to analysing data and identifying large variances.</li>
<li>&nbsp;Customer Service &amp; Stakeholder Management:&nbsp;Excellent communication skills to engage with residents, solicitors, and internal teams, handling complex queries professionally.</li>
<li>&nbsp;Attention to Detail:&nbsp;Ability to validate data, interpret leases, and ensure consultation processes are completed accurately.</li>
<li>&nbsp;IT Proficiency:&nbsp;Skilled in Microsoft Excel (including VLOOKUP), Outlook, Word, and other finance or property management systems.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Section 20 Specialist

<h4>Our Vacancy</h4>As a Collections Officer, you’ll be responsible for managing your own caseload of rent accounts across a range of housing tenures, taking timely action to recover unpaid rent and charges, while also identifying ways to help tenants sustain their homes. This includes making proactive outbound calls, supporting tenants to access Universal Credit and other benefits, and referring them to our Financial Inclusion and Sustainment teams where appropriate. You will also manage the legal process when required, from preparing court applications to attending hearings, ensuring that all actions are compliant, fair and in line with our commitment to supporting customers. This is a key role in ensuring that Peabody achieves its strategic objectives with a strong emphasis on early intervention. As a Collections Officer, you will be the first point of contact for tenants in arrears, building positive relationships while effectively managing income collection. You will use data, policies and procedures to deliver a rent collection and arrears service that meets clear targets, whilst supporting customers to manage their debt and sustain their tenancies. You’ll need to be in the office for a minimum of 2 days per week. If you’re passionate about supporting people, preventing homelessness, and helping tenants sustain their tenancies, we’d love to hear from you. To be a success in this role, you’re: • Committed to delivering excellent customer service and able to embody and champion our values • Experienced in arrears recovery with a solid understanding of the welfare system, including housing-related benefits and welfare reform •Confident working in a fast-paced, customer-focused environment with the ability to manage competing priorities and make sound decisions •Skilled in communication, negotiation and influencing, with the ability to build positive relationships with a wide range of tenants, including those who may be vulnerable or facing complex challenges •Equipped with excellent administrative and IT skills, with strong attention to detail and an appreciation of the importance of data quality •Flexible and adaptable, able to work both independently and collaboratively, with a mix of home and office-based working to meet service needs. Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Are you ready to apply? Interviews will be taking place on 13th October 2025. If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a> We may close this advert before the advertised closing date, depending on the number of applications received. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=941152e5153599f4&amp;f=b97ce58b4b27d027"> CO - Income Collections Job Description.docx </a></li></ul>





<ul></ul>

Peabody

Collections Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4964/Housing_Assistant_-_Role_Profile.docx" target="_blank">Housing_Assistant_-_Role_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Housing Assistant South East and Kent - Multiple - 7085

Title: Housing Assistant South East London and Kent x3
Contract Type: Permanent – Full Time – 35 Hours Per Week
Salary: £28,409 - £31,090 per annum (London Weighted salary), dependant on experience
Grade: 4
Reporting Office: Stratford, London, E15 4PH
Working Location: King Hall Mews
Persona: Agile - Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Monday&nbsp; - Friday
Closing Date: 26th&nbsp;September 2025 – 23:00
Interviews: Will be held on a date to be confirmed
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)&nbsp;

<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Ea4qMQwP1L9okFyJR0eC15bWrqoR7JOAfx7VY5ZZEIpzT4KX8oWjUatfPdUoenSi4R" target="_blank">Role Profile - Housing Assistant 2025.docx</a>

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Join our South East London and Kent Team at L&amp;Q&nbsp;

Would you like to join our revamped Housing Management Team as a Housing Assistant and help us to deliver an excellent service for residents?&nbsp;This is an exciting opportunity for anyone who is a customer-focused team player.
If this sounds like you, we would love for you to apply!
 Your impact in the role:
<ul>
<li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li>
<li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li>
<li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues.</li>
<li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li>
</ul>
What you'll bring:
<ul>
<li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li>
<li>Able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.</li>
<li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li>
<li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li>
<li>Motivated with a ‘can do’ attitude by keeping promises to residents.</li>
<li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Housing Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5019/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5020/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5023/Updated_Housing_Repairs_Surveyor_JD_240325.docx" target="_blank">Updated_Housing_Repairs_Surveyor_JD_240325</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5024/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We have a new opportunity for a Repairs Surveyor to join our Housing Asset Team. As a Repairs Surveyor you will carry out surveys, property and disrepair inspections and oversea the delivery of sub-contracted repairs to ensure repairs are highlighted and completed in accordance with Woking Borough Councils standards and timeframes.
Reporting to our Housing Repairs Manager you will carry out surveys to properties within the Woking region including Damp and Mould inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Woking properties to ensure that high quality works are delivered within budget, on time safely and to a high standard whilst achieving and maintaining customer satisfaction KPI’s while ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
The successful candidate will be customer focused, and have great customer service skills and the ability to work autonomously to improve our property standards. An experienced and highly knowledgeable repairs surveyor.
A full driver's licence and access to your own vehicle is essential for this role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date: 30 September 2025 - 23:55pm
Interview dates: TBC

Housing Repairs Surveyor

<h4>Our Vacancy</h4>Peabody is committed to protecting its homes and resources by ensuring our tenancies are used lawfully and fairly. As an Investigation Officer, you’ll play a critical role in identifying tenancy fraud, recovering misused homes, and supporting Peabody’s efforts to maintain integrity and trust in our communities.Your day might start by reviewing a tenancy flagged for suspicious activity, planning a visit to a property, or interviewing a resident about a potential breach. You’ll carry out detailed investigations, gather and document evidence, and work with legal teams to progress cases through to enforcement. Whether you’re preparing case files, attending court, or collaborating with external fraud teams, you’ll be central to protecting our homes and the people who rely on them.You’ll be part of a small, skilled fraud team, working closely with housing officers, legal specialists, and partner agencies across London. If you're resilient, detail-oriented, and confident in managing sensitive investigations, this role offers the chance to make a real difference.You’ll be based in the Northwest region, with regular travel across sites and offices throughout London and outside if needed. You’ll need to be flexible to work onsite 2–3 days a week, with out-of-hours visits when required, often at short notice. To be successful in this role, you’re:<ul><li>Experienced in tenancy fraud investigations or similar enforcement activity (ASB, housing)</li><li>Knowledgeable in social housing regulation and tenancy law</li><li>Comfortable preparing legal case files and presenting evidence in court</li><li>Experience of conducting investigative interviews, managing conflict, and making referrals</li><li>Willing to work towards an Accredited Counter Fraud Specialist (ACFS) qualification If not already held</li><li>Resilient, self-motivated, and able to manage sensitive information with care</li></ul>Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Are you ready to apply?Please click on the ‘Apply’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please contact Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Interviews will take in person on 9th &amp; 10th OctoberWe may close this advert before the advertised closing date depending on application volume.Please note: Peabody does not provide sponsorship as a licensed UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=900d1e75b589da40&amp;f=ed11c63af64557df"> Investigation Officer- Role Profile Neighbourhoods 2025.pdf </a></li></ul>





<ul></ul>

Investigation Officer

Are you looking for an exciting new challenge? In a role where you’ll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you!We’re recruiting for a new member of our Housing Needs team, for a role which is:<ul><li>Ideal for someone looking to develop their experience and build on their skills.</li><li>A key part of a friendly and supportive team.</li><li>Flexible, enabling you to manage your own workload.</li><li>Challenging but incredibly rewarding.</li></ul> About the roleThis role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will:<ul><li>Provide vital support to our busy Housing Needs team by providing basic administrative duties such as scanning documents, data entry and mail merge.</li><li>Validate and verify applications to our Housing Needs Register.</li><li>Respond to enquiries from customers, in person, in writing and on the telephone.</li><li>Work closely with colleagues across the council, ensuring queries are handled by the right team, as well as helping our housing tenants by handling administrative tasks like preparing and scanning paperwork, arranging viewings and dealing with other queries.</li><li>Act as point of contact for our software provider, updating our systems as required.</li></ul>Who we’re looking for:We’d love to hear from you if you:Have a good standard of education, including literacy and numeracy skills.<ul><li>Have excellent IT skills and knowledge of using Microsoft Office.</li><li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li><li>Are highly organised and able to work without much supervision</li><li>Are comfortable working in a team, working flexibly to support your colleagues.</li></ul>It would be helpful if you’ve already worked in an administrative role and experience of working for a local authority or similar organisation would be an advantage. What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Housing Allocations Manager, Barbara Linscer at <a href="mailto:blinscer@tandridge.gov.uk" target="_blank">blinscer@tandridge.gov.uk</a>. Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc<ul></ul>

Tandridge District Council

Housing Needs Case Officer

<ul></ul>

Title: Head of Commercial
Contract Type: Permanent, Full time, 35 hours per week&nbsp;
Salary: £90,480 - £100,207 depending on experience plus Essential Car User Allowance £1,300 pa
Grade: 13
Reporting Office: West Ham Lane, Stratford
Persona:&nbsp;Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 26th&nbsp;September 2025 at 11pm
Interview Dates:&nbsp;Face to Face interviews at Stratford office on 15th/16th&nbsp;October&nbsp;2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJgRGNLcrvKmYNxwBCV3BDKuFhRQlVsEILe6hxQeCj/+W1I+iLUErxo1Bc9PZXlGSYaOekNjFvZJ+OUSQh8Eiso" target="_blank">Role profile.pdf</a>
Join our Commercial Team at L&amp;Q
L&amp;Q are looking for a proven Commercial Professional for the newly created Head of Commercial within the Property Services Directorate. You will have extensive Senior Management experience. The role reports directly into the Property Services Commercial Director and will be responsible for at around 15 staff of differing experience levels.
The Head of Commercial is responsible for the leadership and strategic management of commercial, contractual and general quantity surveying issues on a project / group of Operations basis to ensure full contractual and monetary entitlement in the most advantageous terms to L&amp;Q.
You will take full ownership of the department and lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance.
The Head of Commercial works with the Head of Operational colleagues and all other relevant colleagues to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed.
You will be responsible for the management of third party contractors and suppliers to always achieve best value to a programme whilst protecting the business commercially and providing accurate financial forecasting.
The postholder will have experience in providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
You will assist the organisation to ensure the procurement needs of department are met and compliant with Procurement Act 23 and other regulations.
If this sounds like you, we would love for you to apply!
Your impact in the role:
To be considered for this roles candidates will be able to demonstrate experience, knowledge and understanding of:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing budgetary constraints using forensic cost control techniques
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills - must be highly numerate and data interrogation skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership skills and experience managing others and working collaboratively with others
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of managing principal and subcontractor arrangements and relationships
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commercial Awareness with good legal/contractual
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Competency in use of standard methods of measurement
What you’ll bring:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Degree or HNC level in a related discipline or equivalent substantial experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;It is desirable that you will be a professionally qualified member of CIOB/RICS
A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>&nbsp;&nbsp;
About L&amp;Q:&nbsp;
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.&nbsp;
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.&nbsp;&nbsp;
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.&nbsp;
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lqgroup.org.uk%2Fabout-landq%2Four-vision-and-values%2Fethics-and-diversity&amp;data=05|02|KStanden%40lqgroup.org.uk|8105005939254d73e02c08ddc53da75f|98d94a17168648bdb71287295b8149d5|0|0|638883590780900629|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&amp;sdata=cncGQvKw9hx%2ByGiAThezKJXzg6b%2Fps8ORRyw5alFqoA%3D&amp;reserved=0" target="_blank">Diversity and inclusion at L&amp;Q | L&amp;Q Group</a>&nbsp;
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.&nbsp;
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!&nbsp;
SLG Roles&nbsp;
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.




Title: Head of Commercial
Contract Type: Permanent, Full time, 35 hours per week&nbsp;
Salary: £90,480 - £100,207 depending on experience plus Essential Car User Allowance £1,300 pa
Grade: 13
Reporting Office: West Ham Lane, Stratford
Persona:&nbsp;Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 26th&nbsp;September 2025 at 11pm
Interview Dates:&nbsp;Face to Face interviews at Stratford office on 15th/16th&nbsp;October&nbsp;2025
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJgRGNLcrvKmYNxwBCV3BDKuFhRQlVsEILe6hxQeCj/+W1I+iLUErxo1Bc9PZXlGSYaOekNjFvZJ+OUSQh8Eiso" target="_blank">Role profile.pdf</a>
Join our Commercial Team at L&amp;Q
L&amp;Q are looking for a proven Commercial Professional for the newly created Head of Commercial within the Property Services Directorate. You will have extensive Senior Management experience. The role reports directly into the Property Services Commercial Director and will be responsible for at around 15 staff of differing experience levels.
The Head of Commercial is responsible for the leadership and strategic management of commercial, contractual and general quantity surveying issues on a project / group of Operations basis to ensure full contractual and monetary entitlement in the most advantageous terms to L&amp;Q.
You will take full ownership of the department and lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance.
The Head of Commercial works with the Head of Operational colleagues and all other relevant colleagues to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed.
You will be responsible for the management of third party contractors and suppliers to always achieve best value to a programme whilst protecting the business commercially and providing accurate financial forecasting.
The postholder will have experience in providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
You will assist the organisation to ensure the procurement needs of department are met and compliant with Procurement Act 23 and other regulations.
If this sounds like you, we would love for you to apply!
Your impact in the role:
To be considered for this roles candidates will be able to demonstrate experience, knowledge and understanding of:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing budgetary constraints using forensic cost control techniques
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills - must be highly numerate and data interrogation skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership skills and experience managing others and working collaboratively with others
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of managing principal and subcontractor arrangements and relationships
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing mitigation strategies for immediate implementation of all matters relating to contract and subcontract and will be accountable for savings for department.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commercial Awareness with good legal/contractual
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Competency in use of standard methods of measurement
What you’ll bring:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Degree or HNC level in a related discipline or equivalent substantial experience
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;It is desirable that you will be a professionally qualified member of CIOB/RICS
A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>&nbsp;&nbsp;
About L&amp;Q:&nbsp;
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.&nbsp;
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.&nbsp;&nbsp;
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.&nbsp;
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lqgroup.org.uk%2Fabout-landq%2Four-vision-and-values%2Fethics-and-diversity&amp;data=05|02|KStanden%40lqgroup.org.uk|8105005939254d73e02c08ddc53da75f|98d94a17168648bdb71287295b8149d5|0|0|638883590780900629|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&amp;sdata=cncGQvKw9hx%2ByGiAThezKJXzg6b%2Fps8ORRyw5alFqoA%3D&amp;reserved=0" target="_blank">Diversity and inclusion at L&amp;Q | L&amp;Q Group</a>&nbsp;
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.&nbsp;
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!&nbsp;
SLG Roles&nbsp;
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Head of Commercial

<ul></ul>





Title:&nbsp;Technical Coordinator Fire Safety
Contract Type: Permanent 35 hours per week
Salary: £32,881 - £36,069 (London weighted salary) or £28,886 - £31,876 (Regional salary), dependant on experience
Grade: 6
Reporting Office:&nbsp;London, Stratford or Manchester, Trafford
Persona:&nbsp;Agile Worker 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)&nbsp;
Closing Date:&nbsp;25th&nbsp;September 2025 at 11pm
Interview Dates:&nbsp;2nd&nbsp;and 3rd&nbsp;October 2025 via MS Teams
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrALLZoT83UOL+t5s5fnJ1LT+SF1ogpz1jEHxmebR7ueEIdEEwU9a2QP9H7SVz0LdxjAS5pZhePQprkGaP5j2OwQ0" target="_blank">Role profile - Technical Coordinator Fire Safety.docx</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Fire Safety Team at L&amp;Q:
L&amp;Q is seeking an experienced Technical Coordinator to join the Trust’s Fire Safety team.&nbsp;&nbsp;Reporting to the Technical Manager and working closely with the Building Safety Team, you will assist in&nbsp;the administrative support of the technical review programme of our entire property portfolio, as defined by the L&amp;Q Fire Strategy for Cladding Inspections / External Wall Systems (EWS).
You must&nbsp;possess excellent administration skills and the ability to organise, plan and prioritise effectively.&nbsp; You will be able to effectively communicate with a range of internal and external stakeholders. Your understanding of databases and systems will be coupled with the ability to analyse, interpret and deliver detailed information with clarity.
Ideally you will have experience of systems such as Arena and you will&nbsp;need to be able to confidently use the full range of Microsoft Office software packages including Microsoft Word, Excel and Outlook.
What you'll bring:&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To provide excellent technical administrative and co-ordination support
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To act as a point of contact for internal and external customers and other stakeholders
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To be versatile, flexible regarding tasks covered, and willing to work as part of a team
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will provide a customer centred, professional and competent approach to all tasks
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;With excellent communication skills, attention to detail IT competent
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Delivers a high-quality service&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Is passionate about improving building safety
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will assist with locating and providing key building documentation and drawings
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Is aware of related legislation and guidance
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>&nbsp;&nbsp;
About L&amp;Q:&nbsp;
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.&nbsp;
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.&nbsp;&nbsp;
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.&nbsp;
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.&nbsp;
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!&nbsp;

Technical Coordinator Fire Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4570/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4571/Senior_Living_Officer_JD_July_2024.pdf" target="_blank">Senior_Living_Officer_JD_July_2024</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Do you have experience managing or supporting older adults in a housing or care setting, with a focus on promoting independence and reducing social isolation?
Are you confident in overseeing building management and health &amp; safety compliance tasks, including fire alarm checks, risk assessments, and maintenance coordination?
Have you previously worked in a role where you coordinated with multiple agencies or departments (e.g., housing, adult social care, community groups) to support tenants or service users?
Are you passionate about supporting older adults to live independently in a safe and welcoming environment? We're looking for a proactive individual with experience in housing or support services, strong building and compliance management skills, and a collaborative approach to working with tenants and partner organisations. If you thrive in a role that combines people skills with practical management, we’d love to hear from you.
For an informal discussion about the post, please contact David Brown, Senior Living &amp; Careline Services Manager on 07798 667669
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on 30th September 2025
Interview date: 8th October 2025
Please note we do not accept applications after the time given on the advert.
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Senior Living Officer

<ul></ul>





Tower Hamlets Housing Option Service are looking to recruit Lead Professional Officer on a permanent contract, previously known as Housing Options Officer. Tower Hamlets is a diverse borough that has a high demand for housing and a limited supply.&nbsp;As a Lead Professional Officer you will work on the frontline to offer support and advice to people who are potentially homeless. You will help in preventing homelessness and look to offer viable options and solutions; these will include but are not limited to, planned ways of leaving home for singles and families, mediation support, private rented sector accommodation, measures to help support victims of domestic abuse. You will also provide emergency accommodation where necessary and help relieve homelessness.You will need to be able to work well under pressure and use your own initiative – you will be expected to participate in a busy duty rota and deal with members of the public.&nbsp;An empathetic and an active listener will be key in building trust with clients and managing expectations when interviewing homeless singles and families. Being an effective communicator and strong partnership working will also be essential to this role as will effectively signposting to relevant agencies and organisations for support. The role will involve you managing a caseload and applications; you will need to be able to write legally binding letters to a high standard, complete personalised housing plans and agree steps and carry out reviews with customers. You will need to also be proficient in the use of IT.To be considered for this role, ideally we would want you to have experience of working with vulnerable people and working knowledge of the Homelessness Reduction Act 2017.&nbsp;However, what’s more important is how you demonstrate your transferable skills for this role. Your passion and reasons for why you want to work within homelessness services as well as a can do attitude will be of utmost importance too; because we believe that having the right calibre of people in post to conduct these roles is essential in providing vulnerable homeless people with the services they require.In return for the above, we can offer ongoing relevant training, support and continuous mentoring for the right candidates to help support you along in your career within Homelessness Services.Application DetailsThis post is open to the following types of applicants: Redeployees/Internal/ External/ AgencyIf this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match traineesAll applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website <a href="http://www.towerhamlets.gov.uk/careers" target="_blank">www.towerhamlets.gov.uk/careers</a>.Additional DetailsTower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Lead Professional Officer

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support some of our most vulnerable residents. We are looking for someone to work in housing allocations to allocate council properties and to provide nominations to Registered Providers.
You are highly organised to allocate permanent council accommodation and nominate to Registered Providers to ensure properties are let as soon as practicably possible. You will carry out viewings and sign-up new tenancies, taking account of individual customer needs. You provide information, advice and support with moving arrangements including advice and assistance regarding benefits and access to financial support.
You will engage with our service users via a combination of customer facing contact via telephone and email, ensuring customer records are accurate and up to date at all times. You are highly motivated to to promote our service and actively participate in developing service improvement across the Homelessness, Independence and Preventatives Services. You will work collaboratively across the service and with other professionals to achieve individual outcomes for residents while supporting the shared goals of the council.
About The Team You’ll Be Working In
This is an exciting and busy role in the Allocations team. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
1.You are a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You are outcome focussed and seek to achieve successful outcomes by implementing bespoke solutions to complex problems.
2.You will carry out allocations, viewings, lettings and nominations to minimise void times, ensuring adherence to the Council’s Allocations Policy and associated procedures.
3.Ensure shortlisted applicants are verified prior to offer of nomination, in particular, relation to eligibility, priority band and date, household composition, property criteria and affordability, identifying potential fraudulent applications and assist with reviews of offers to determine whether they are suitable, preparing evidence that may be used in legal proceedings.
4.Provide accurate information and advice on waiting times, rehousing prospects and alternative housing options, such as downsizing, mutual exchange and Seaside and Country Homes.
5.You will be working in a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing.
6.You will work collaboratively with your colleagues and partner agencies to contribute to the effective delivery of the integrated preventative service across housing, health and social care, avoiding escalation to higher level and crisis service provision where applicable.
7.Assist with training of staff regarding the Housing Allocations process and rehousing process and support project work and new initiatives, including customer satisfaction surveys, assisting to identify and implement service improvements.
8.Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to residents to meet changing needs and integrate digital solutions.
9.Keep up to date with key legislation, policies and procedures, and maintain an awareness of issues that can cause legal, reputational and financial risks to the council, escalating issues so that action to mitigate or prevent risks arising can be taken, to ensure value for money service delivery.
About You
You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of working in multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.
1.You have experience of working in a customer orientated environment involving complex and diverse client groups and can understand and apply relevant legislation in your day-to-day work, including housing allocations, homelessness and welfare benefits, while effectively managing customer expectations. 2.You are a great communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs.
3.You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
4.You work independently, proactively and flexibly, while being highly organised to prioritise conflicting demands.
5.You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be
6.You can travel independently around the Borough to visit properties and meet other professionals in community settings.
<ul>
<li>Are you passionate about customer services? • Are you an experienced homelessness professional? • Are you looking to working in a forward thinking and progressive housing department?</li>
</ul>
If the points above resonate with you, we would like to hear from you.
Essential for the Role
Basic DBS check is required for the role.
Read more about the role you will be doing in the Role Profile.
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:
Email: <a href="mailto:Janice.Roach@hounslow.gov.uk" target="_blank">Janice.Roach@hounslow.gov.uk</a>
Closing date - 25.09.2025
Interviews for this job will be held in the beginning of October 2025.

Allocations Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4475/Head_of_Housing_Specialisms_-_Role_Profile_2025__002_.docx" target="_blank">Head_of_Housing_Specialisms_-_Role_Profile_2025__002_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Contract Type: Permanent – Full Time - 35 hours
Salary: £76,034 per annum to £84,208 per annum (London weighted salary) or £66,380 per annum to £74,105 per annum (Regional salary), dependant on experience
Grade: 12
Reporting Office: London, Stratford or Manchester, Trafford
Persona: 20-40% Office Attendance Required
Closing Date: 18th September 2025 - 23:00
Interview Dates: Interview dates will be held in person at our London, Stratford Office
Please note that frequent travel will be required between out London and Trafford Offices

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAbIADLy5qYjbCPql54Qd/Oa4H05nwNCi4wHeRpINW24IgaBXgjry9H7Wh3pOvhLw2" target="_blank">Head Of Housing Specialisms Role Profile</a> 
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
DBS
For this post the successful candidate will need to apply for or be in possession of an Standard/Basic/Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit&nbsp;<a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>
Join our Housing Specialisms Team at L&amp;Q:
There has never been a more exciting time to join L&amp;Q because we are about to launch our three-year ASB plan. This follows record levels of investment into the housing specialisms team. We are growing the team, including more ASB managers, case workers, safeguarding specialists, mental health advisors and fraud investigators.
<ul>
<li>Do you have a passion for responding to and dealing with anti-social behaviour?</li>
<li>&nbsp;Are you committed to ensuring our vulnerable residents and children are kept safe?.</li>
<li>Do you believe that every resident has the right to live free from domestic abuse?</li>
<li>Do you share our belief that the only people that live in our homes should be those with a legal right to be there?</li>
<li>Do you agree that housing staff need access to specialist support and advice on how to engage and work with residents with mental health issues.</li>
<li>Most importantly, do you want to go home at night feeling extremely proud of the work that you and your team have done in ensuring&nbsp;people are living safely and peacefully in an L&amp;Q home.</li>
</ul>
If this sounds like you, we would love for you to apply! 
Your impact in the role:

<ul>
<li>To lead on hate crime initiatives across L&amp;Q estates</li>
<li>To lead on the delivery of the 3 year ASB strategy and DAHA accreditation</li>
<li>&nbsp;Ensure that Housing Specialisms KPI performance is strong and delivering continuous improvement&nbsp;through the delivery of strategic and operational objectives.</li>
<li>Leads on strategic relationships with Local Authority, RSL peers and other key external stakeholder</li>
<li>To help you do your job you will be supported by 4 anti-social behaviour (ASB) managers, a fraud manager, mental health lead and 2 resident support managers.</li>
</ul>
What you'll bring:

<ul>
<li>Recognised qualification in ASB, domestic abuse or mental health/social care</li>
<li>Extensive experience of doing the right thing by residents, introducing initiatives and services that support residents to sustain their tenancy and seeing lasting results.</li>
<li>&nbsp;Strong communication skills at all levels, including writing Board reports, presenting analytical information, producing and presenting face to face presentations to exceptional quality</li>
<li>&nbsp;Comprehensive experience leading a complex and varied portfolio of services that support&nbsp;residents and housing management colleagues, with relevant knowledge of housing legislation, best practice in areas of support in housing and customer service</li>
<li>&nbsp;The ability to manage teams who are dealing with multiple complex situations at once.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
SLG Roles
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.

Head Of Housing Specialisms

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4194/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4195/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4332/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4333/Estates_Officer_JD.docx" target="_blank">Estates_Officer_JD</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Are you passionate about creating safe, clean, and welcoming communities? Do you thrive on solving problems, working with people, and making a visible difference in residents’ lives? If so, we want to hear from you!
Woking Borough Council is seeking a proactive and customer-focused Estates Officer to help us deliver outstanding estate management across our housing stock. This is a fantastic opportunity to play a key role in maintaining and improving communal areas, ensuring compliance with health and safety standards, and working collaboratively with residents, contractors, and internal teams.
What You’ll Be Doing
<ul>
<li>Conducting regular estate inspections to tackle issues like fly-tipping, vandalism, and repairs.</li>
<li>Managing cleaning and grounds maintenance contracts to ensure high standards.</li>
<li>Supporting communal facilities such as bin stores and parking spaces.</li>
<li>Ensuring fire safety and health &amp; safety compliance in communal areas.</li>
<li>Collaborating with Housing Officers and ASB Officers to address anti-social behaviour.</li>
<li>Promoting resident engagement through walkabouts, meetings, and events.</li>
<li>Maintaining accurate records and contributing to service improvement initiatives.</li>
</ul>
&nbsp;What We’re Looking For
<ul>
<li>Experience in housing, estate management, or a related field.</li>
<li>Strong understanding of health and safety and fire safety in communal areas.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage a varied workload.</li>
<li>IT literacy and experience with housing or asset management systems.</li>
<li>A proactive, solution-focused approach to problem-solving.</li>
<li>Full UK driving licence and access to a vehicle.</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a team that genuinely cares about the community.</li>
<li>Work in a dynamic environment where your ideas and contributions matter.</li>
<li>Enjoy flexible working arrangements and opportunities for professional development.</li>
<li>Make a real impact on the lives of residents across Woking.</li>
</ul>
Additional Info
<ul>
<li>This role requires a Basic DBS check.</li>
<li>Occasional evening or weekend work may be required.</li>
<li>Politically restricted post: No
</li>
</ul>
Ready to Apply?
If you're ready to take on a rewarding role that makes a difference every day, we’d love to hear from you. Apply now and help us shape the future of housing services in Woking!
Closing Date: 5 October 23.55 pm
Interview Dates:&nbsp; 15 &amp; 16 October 2025

Estates Officer (Housing)

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
The Tenant Satisfaction Improvement Team plays a vital role in ensuring landlord customer complaints are resolved promptly and in accordance with the statutory obligations set out in the Housing Ombudsman’s Complaints Handling Code.
As a member of this team, you will be responsible for supporting residents throughout the complaints journey, with a particular focus on investigating Stage 2 landlord complaints and Housing Ombudsman enquiries. These cases may relate to Asset Management &amp; Repairs and Housing Management Services.
Key Objectives:
<ol>
<li>Timely Investigations Ensure all allocated Stage 2 complaints and Ombudsman cases are thoroughly investigated and responded to within statutory timeframes.</li>
</ol>
2.Case Coordination Lead and coordinate case management meetings throughout the complaint lifecycle, ensuring all aspects of the complaint are addressed comprehensively.
3.Resident Engagement Maintain regular and empathetic communication with residents via telephone, written correspondence, and in-person meetings throughout the complaint process.
<ol>
<li>Action Tracking Monitor and track actions arising from complaints, ensuring timely completion by relevant services. Escalate unresolved actions as necessary.</li>
</ol>
5.Service Improvement Identify and report lessons learned and service gaps to the Tenancy Satisfaction Improvement Manager to inform continuous improvement.
In addition to casework, you will build strong working relationships with internal and external stakeholders, deliver training and guidance to colleagues, and contribute to a resident-focused service that drives meaningful change in the community.
About The Team You’ll Be Working In
The Tenant Satisfaction Improvement Team is committed to delivering a high-quality complaints service that supports residents and drives continuous improvement across Housing Management and Asset Management &amp; Repairs.
The team’s core aims include:
1.Comprehensive Coordination Managing 100% of Stage 2 complaints and Housing Ombudsman enquiries across Housing Management and Asset Management &amp; Repairs, ensuring timely collection of investigatory information and delivery of high-quality responses within statutory deadlines.
2.Ombudsman Compliance Monitoring all Housing Ombudsman Orders, Recommendations, and remedial actions, and ensuring timely confirmation of compliance is submitted to the Ombudsman.
3.Action Plan Oversight Maintaining and regularly updating the Complaints Action Plan to reflect outcomes and learning from resolved cases.
4.Service Improvement Tracking Collaborating with Service Leads to monitor progress on service improvement actions arising from complaints, ensuring accountability and follow-through.
This is a dynamic and collaborative team that plays a key role in shaping a responsive and resident-focused housing service.
About You
To be considered for this role you will:
<ul>
<li>Have significant experience dealing with a range of complex complaints, with the ability to identify and implement suitable resolutions.</li>
<li>Have a deep understanding of statutory requirements and relevant legislation, including the Housing Ombudsman’s Complaints Handling Code.</li>
<li>Be an excellent communicator, both written and verbal, with the ability to present detailed reports to senior management, recommending strategic improvements.</li>
<li>Possess strong organisational skills and a proactive approach to problem-solving are key, along with the ability to work under pressure and meet tight deadlines.</li>
</ul>
Strong organisational skills are critical, which will enable you to prioritise tasks effectively, meet deadlines, and handle high-pressure situations. You will also be able to demonstrate high levels of attention to detail, and the ability to handle sensitive information with confidentiality.
Essential for the Role
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact Michael Tighe, Tenant Satisfaction Improvement Manager, to arrange an informal discussion.
Email: <a href="mailto:Michael.Tighe@Hounslow.gov.uk" target="_blank">Michael.Tighe@Hounslow.gov.uk</a>
Interviews for this job will be held during week commencing 6th October 2025.
Closing date – 30th September 2025

Tenant Satisfaction Improvement Officer X 2

<ul></ul>





<h1>Summary</h1>What you'll doAs a Portfolio Manager, you will take ownership of a patch within our Temporary Housing portfolio, ensuring it remains stable, high-quality and financially sound. You will lead on lease renewals, property inspections and new acquisitions, always keeping resident needs at the heart of your decisions. How you'll do it<ul>
<li>Renew leases and manage void properties, working with landlords and colleagues to improve property standards.</li>
<li>Inspect homes and respond to resident concerns to assess suitability for continued inclusion in the portfolio.</li>
<li>Proactively source and secure new high-quality properties, negotiating strong financial arrangements.</li>
<li>Monitor portfolio size and performance, adjusting focus to maintain stability and meet demand.</li>
<li>Build relationships with local authorities and external partners to support housing needs.</li>
<li>Maintain market knowledge and use insights to inform strategy and meet KPIs.</li>
<li>Advocate for residents by ensuring homes meet quality, safety, and compliance standards.</li>
<li>Collaborate across NHG to support residents affected by property removals and deliver service improvements.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Strong communication, negotiation, and influencing skills.</li>
<li>Experience in the private rental sector, including securing new business and managing leases.</li>
<li>Knowledge of building construction and the ability to identify defects and remedies.</li>
<li>Commercial awareness and a track record of securing sound financial arrangements.</li>
<li>Customer-focused mindset and ability to build strong relationships across teams.</li>
</ul>Desirable:<ul>
<li>Experience in property marketing and advertising strategies.</li>
<li>Familiarity with housing compliance standards and portfolio performance monitoring.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 22 September 2025.  Step 2: Successful candidates will invited to interview and assessment.Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. pplication at your earliest opportunity.

Notting Hill Genesis

Portfolio Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4023/Housing_Scheme_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Scheme_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Are you up for a challenge? We are looking for an enthusiastic, IT literate, motivated individual to work as a Housing Scheme Officer within our Housing Scheme &amp; Finance team. This is an exciting opportunity, working in a specialist intensive housing management team which is responsible for delivering a comprehensive customer centred enhanced housing management support service through its day to day management of Dartford Borough Council’s sheltered properties for older people. Please note that this is a remote worker role, based in and around Dartford’s sheltered housing schemes, and so efficient use of your time is essential to successfully achieve the many and varied tasks you will be responsible for throughout the day.
Previous experience in a similar role is desirable, as is an in-depth understanding of safeguarding issues, but full training will be provided to the successful applicant.&nbsp; Other key duties include signposting tenants to support services and helping tenants to maintain their independence.&nbsp; Managing low level anti-social behaviour from a variety of sources (not just the occupants of the building) is also an essential part of this role, as well as undertaking property management inspections and assisting with rent arrears recovery. You must be a good communicator who is able to plan and deliver your own agreed work programme, whilst working with and supporting your team colleagues.
You must be able to evidence the following skills and experience:
<ul>
<li>Efficient administration and exceptional organisation;</li>
<li>Self-motivation;</li>
<li>Excellent communication, both written and orally;</li>
<li>Health &amp; safety management within a communal living setting;</li>
<li>An understanding of Data Protection (GDPR) in a confidential working environment;</li>
<li>Confidence, enthusiasm, empathy and a flexible approach;</li>
<li>IT literacy, including Microsoft and Housing Management systems;</li>
<li>Participation in the out of hours Emergency Standby Call Out Duty Rota (mandatory) and requires a 20 minute response time.</li>
</ul>
A full driving licence and access to your own car is required for this post. This role is based on site, and Home Working / Hybrid Working therefore does not apply.
Please note, previous applicants need not re-apply
We reserve the right to close this vacancy before the advertised closing date.&nbsp; Please apply early to avoid disappointment.

Dartford Borough Council

Housing Scheme Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3786/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3791/Tenant_Involvement_Officer_JD.docx" target="_blank">Tenant_Involvement_Officer_JD</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities?
Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government?
Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users?
As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment.
As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively.
As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results.
Hybrid
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday 22nd September 2025
Interview date: Monday 29th September (to be confirmed)
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Tenant Involvement Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of private sector housing through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have:<ul><li>Have a good knowledge of the range of legislation enforced by the Private Sector Housing Team.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Aptitude for the technical and legal aspects of the discipline</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=16994&amp;hashed=-911049136" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Private Sector Housing Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3279/Tenant___Community_Engagement_Officer_V5_051124.docx" target="_blank">Tenant___Community_Engagement_Officer_V5_051124</a></li>
</ul>

Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>



Tenant &amp; Community Engagement Officer
Lambeth and Southwark is a small lively housing association, based near The Oval Tube Station, and working in the London Boroughs of Lambeth, Southwark and Lewisham. We have been established for nearly 100 years, and currently manage and own around 350 homes.&nbsp; We are looking to appoint a proactive Tenant and Community&nbsp; Engagement Officer (Part time 21 Hours a week).&nbsp; LSHA is committed to both improving the services and value for money that we offer our tenants and also create a supportive place in which to work. It is an exciting time to join the organisation and make these ambitions a reality.
This role will be at the centre of our ambitions to engage with, and improve our relationship and interaction with our tenants. &nbsp;Developing Neighbourhood champions, the Tenant Group and developing our Menu of Choice, which outlines the variety of ways tenants can engage with us.&nbsp; The role will also reach out to other community agencies and services that can offer opportunities and resources for the tenants to engage to improve their individual or collective circumstances.&nbsp; There will be some evening work (mostly online / Teams) &nbsp;and very occasionally weekend work required.
We are a small team, that means that we need proactive and forward thinking colleagues that are looking to get the job done and done well.&nbsp; One of our Engaged Tenants will also be on the Interview Panel.
Salary: £24,000(rising to £24,600 after successful completion of probation period) (£40k FTE)
Working Hours:&nbsp; 21 Hours per week
Annual Leave (P/T):15 days per annum, plus bank holidays, plus one additional day for each competed year of service up to a maximum of 18 days per annum
Pension:&nbsp;Employer pension contribution: twice employee contribution up to a maximum of 10%. For example, if employee pays 5%, LSHA pays 10%.
Other benefits:Cycle to work scheme, Employee Assistance Programme.
Location: Oval, SW8
Probationary Period: 6 months
Applications should be made with a CV (no more than 3 A4 pages) and a Supporting Statement (no more than 2 A4 pages) outlining how you are suited for this role.
Please send these to - <a href="mailto:Steve.Hickman-Brown@lsha.org.uk" target="_blank">Steve.Hickman-Brown@lsha.org.uk</a>
Shortlisting : 24th&nbsp;September 2025
Interviews : 1st&nbsp;October 2025

Tenant & Community Engagement Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3185/Housing_Solutions_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Solutions_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Dartford Housing Services really value the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a very real feeling of accomplishment.&nbsp; You will be experienced in housing support and inclusion and have an understanding of what is expected of the local authority under the Homelessness Reduction Act.&nbsp;
We are looking for an enthusiastic, self-motivated and organised professional who is looking for a challenging new role in a busy housing office environment. You will play a key role in meeting and improving housing need in the borough as part of a wider integrated Housing Options &amp; Private Sector Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent
Keys area of responsibility will include:
<ul>
<li>Carrying out the Council’s responsibilities to customers who are homeless or threatened with homelessness under its statutory duties</li>
<li>Have an innovative approach to preventing and relieving homelessness</li>
<li>An ability to assess housing need, identify support needs and work with partner agencies to bring about real improvement to people’s lives</li>
<li>Confidence to write detailed and legally sound decision letters in accordance with the relevant legislation</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, numeracy skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills;</li>
<li>Full driving licence and use of a car are essential;</li>
<li>5 GCSE’s (Grade C (4) or above) or equivalent, including English and Mathematics</li>
</ul>
We reserve the right to close this vacancy before the advertised closing date.&nbsp; Please apply early to avoid disappointment.

31 Housing Jobs in Reigate RH2, UK