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We are currently seeking a skilled and experienced Gas Quality Assurance &amp; Technical Officer to support the delivery of our domestic gas servicing, repair, and heating replacement programmes across the Council’s housing stock. 
This is an exciting opportunity for someone with strong technical knowledge, excellent communication skills and a passion for maintaining the highest safety and quality standards in residential gas works. 
Key Responsibilities: 
 
 - Provide technical oversight and assurance across gas installations and heating systems 
 - Carry out detailed audits and inspections on completed gas works 
 - Draft and review technical specifications to ensure compliance with regulations and Council standards 
 - Liaise effectively and courteously with contractors, tenants, and internal teams 
 
What We're Looking For: 
 
 - Excellent communication skills – As a regular and intrinsic part of the role involves speaking to members of the public, you must be able to converse at ease and provide clear, accurate advice in spoken English. Being polite and courteous is essential. 
 - Education – Minimum GCSEs (or international equivalent) including Maths and English (Grade C/4 or above). 
 - Technical Qualifications – 
 
 - CCN1 – Core Domestic Gas Safety 
 - CENWAT – Central Heating and Hot Water 
 - CKR1 – Cookers 
 - HTR1 – Gas Fires 
 
 - Experience – Minimum of three years’ experience in a similar role within social housing or residential environments, conducting gas inspections or quality assurance checks. 
 - Technical Knowledge – 
 
 - Understanding of boiler and heating system specifications, including ground source heat pumps 
 - Knowledge of Gas Safety (Installation &amp; Use) Regulations and associated British Standards 
 
 - Specification Skills – Ability to draft and review technical specifications relevant to gas installations 
 
Contact Details - 
If you would like to know more about the role, please contact Kevin Wilmot on 07773 113051 for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Gas Quality Inspector

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3171/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3172/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3173/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3174/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Housing Allocations Manager (Ref: HAM) Salary £41,808.52 pa
This is your opportunity to join a busy and forward-thinking housing service, providing expert advice to customers to help prevent homelessness. The role is responsible for addressing housing needs in the Borough by managing all aspects of the Council’s social housing register. You will be working with partners including housing associations to achieve successful lettings. &nbsp;
As the Council does not hold its own housing stock, this role is key in working closely with housing association partners to make sure social rented homes are let in timely manner, in accordance with protocols, to those most in need. You will be responsible for overseeing the team that assesses and reviews applications, therefore you will need experience in applying housing law, policy and eligibility criteria to individual cases through careful assessment of circumstances and in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group, so the ability to converse at ease with members of the public is essential.&nbsp;
If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, in a housing role. Essentially, you will have worked in a busy and varied customer facing environment, dealing with vulnerable or disadvantaged people. You should be able to demonstrate your commitment to working collaboratively as part of the wider housing team helping local people and families and making a difference to their lives. &nbsp;Training on specific policies and safeguarding protocols will be provided. A full driving licence would be advantageous.
This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 19/09/2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Housing Allocations Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3122/Housing_Allocations_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Allocations_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



We are pleased to be actively searching for a new dynamic person to join our Housing Services Team. We are looking for a driven, well organised individual who can work equally well as part of a team and also independently. Reporting to the Senior Allocations Officer, you’ll have a good working knowledge of housing legislation and in particular the role of the Local Authority to manage and deliver a housing register for social housing. Educated to at least GCSE level (or equivalent experience) working within the housing sector, you will use your excellent interpersonal skills to build on relationships with partner agencies.
You will play a key role in delivering housing need in the borough as part of a wider integrated Housing Solutions Team.&nbsp; You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing Team in Kent.
The post holder will be directly responsible for:
<ul>
<li>Assessing new applications to join the housing register, applying the Council’s Allocations Policy and making judgements on an applicant’s banding on the housing register</li>
<li>Considering medical and welfare cases and assessing if criteria is met in relation to the policy</li>
<li>Allocating social housing according to the relevant policies</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Excellent administration skills, numeracy skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly</li>
<li>Excellent written and oral communication skills.</li>
</ul>

Dartford Borough Council

Housing Allocations Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3137/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3138/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3165/Housing_Administrator__Apprenticeship_.docx" target="_blank">Housing_Administrator__Apprenticeship_</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Are you passionate about making a difference in your community? Looking to kick-start a rewarding career in housing? Join us at Woking Borough Council during an exciting time of transformation in our Housing Services!
We’re seeking a self-motivated, organised, and customer-focused individual to join our busy Resident Services Team. This is a fantastic opportunity to gain hands-on experience in tenancy management while working towards a nationally recognised qualification.
What You’ll Be Doing:
You’ll support the team with a wide range of tenancy-related administration, including:
<ul>
<li>New tenant sign-ups</li>
<li>Rent collection and tenancy enforcement</li>
<li>Anti-social behaviour case support</li>
<li>Right to Buy applications</li>
<li>General tenancy management and customer service</li>
<li>Opportunity to learn about all aspects of the Housing Service including Repairs and Maintenance, Housing Complaints and Allocations.</li>
</ul>
You’ll be part of a professional and supportive team committed to delivering high-quality services and building safe, sustainable communities.
Apprenticeship Details:
Eligibility:
<ul>
<li>
<ul>
<li>Aged 16 or over</li>
<li>Not in full-time education</li>
<li>Living in England</li>
</ul>
</li>
</ul>
Training: Delivered remotely through a flexible, blended model including one-to-one sessions, group webinars, online courses, and personal study
Qualification: Level 2 – Housing &amp; Property Management Assistant (12 months plus 3 months end point assessment )
What We’re Looking For:
<ul>
<li>Strong administrative and organisational skills</li>
<li>Excellent communication and customer service abilities</li>
<li>A proactive attitude and willingness to learn</li>
<li>Passionate about communities and making a difference</li>
</ul>
What We Offer:
<ul>
<li>Generous flexi-time scheme (up to 2 flexi days per month)</li>
<li>Local Government Pension Scheme</li>
<li>Discounted health and leisure membership</li>
<li>Ongoing training and development opportunities</li>
<li>A supportive and inclusive working environment</li>
<li>This post is being offered on a fixed term contract for the duration of the qualification, up to 18 months.&nbsp;</li>
</ul>
Want to know more? For an informal chat about the role, contact Gerri Summers, Resident Services Manager: <a href="mailto:gerri.summers@woking.gov.uk" target="_blank">gerri.summers@woking.gov.uk</a>
Closing Date:&nbsp; 7 September 2025 @ 23.:59 Interview Dates: 16 and 17 September 2025

Housing Administrator (Apprentice)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3112/Senior_Project_Adviser_Role_Profile_2025.docx" target="_blank">Senior_Project_Adviser_Role_Profile_2025</a></li>
</ul>





One-year fixed-term with likelihood of becoming Permanent
21 – 35 hours per week (Full time / Part time / Job share considered)&nbsp;
Come and work in a fresh team supporting residents and communities to take control of their own homes, through co-ops, cohousing, and community land trusts.
<a href="http://www.communityledhousing.london/" target="_blank">Community Led Homes</a>&nbsp;is a dynamic new team at&nbsp;<a href="https://www.cds.coop/community-led-homes/" target="_blank">CDS Co-operatives</a>, a housing association with a long history of creating and supporting housing co-ops. Our mission is to expand opportunities for more people to live in homes they control, together with their neighbours and community, and to support those who seek to, or already are.
We are looking for new team members. You will be instrumental in supporting community-led housing projects and programmes such as&nbsp;<a href="https://communityled.homes/build-belonging/" target="_blank">Build Belonging</a>&nbsp;and&nbsp;<a href="https://communityled.homes/collective-ownership/" target="_blank">Collective Ownership</a>. You will lead a range of communications and events to spread an understanding of the sector and our offer.
This is a flexible, career-enhancing role, working in a collaborative team making a real impact.
We would like to hear from you if you enjoy a variety of tasks and challenges; are creative, enterprising, and ambitious; and are able to get things done giving attention to detail, without losing sight of the bigger picture.
You will be an all-rounder in&nbsp;housing, property, regeneration, and project management&nbsp;and able to turn your hand to whatever is needed. You will be a natural communicator, working collaboratively with professionals, politicians, community groups, and funders, and can challenge positively.
We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work.We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.
Closing date:&nbsp;Monday 15th September 2025 at&nbsp;9:00 AM
First interviews:&nbsp;Wednesday 24th September 2025 (in person at our Central London offices)
Second interviews:&nbsp;Tuesday 30th September 2025 (in person at our Central London offices, if needed)

Senior Project Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3038/Tenancy_Fraud_Investigator_-_Role_Profile.pdf" target="_blank">Tenancy_Fraud_Investigator_-_Role_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Tenancy Fraud Investigator - 7037

Title: Tenancy Fraud Investigator
Contract Type: Permanent- Full Time - 35 hours
Salary: £40,649&nbsp; per annum to £49,001 per annum (London weighted salary) or £36,073 per annum to £43,954&nbsp; per annum (Regional salary), dependant on experience plus ECU* allowance
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile – 1 -2 days office attendance required.
Working Pattern: Monday to Friday
Closing Date: 11th&nbsp;September 2025 – 23:00
Interview Dates: To be held on a date to be confirmed via Ms Teams
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA/XmLc37Kvpp1lp+0kWvMxC2QExA3DCgo6BGy+xQ/21tGbOjANtr7oHU8zeUlCMMU" target="_blank">Role Profile - Tenancy Fraud Investigator.pdf</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

DBS
For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit&nbsp;<a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>
Join our Tenancy Fraud Team at L&amp;Q:
L&amp;Q&nbsp;take tenancy fraud&nbsp;seriously, and this role will strive to ensure that we continue to effectively deal with any misuse of our properties and protect our resources. This is the start to establishing L&amp;Q&nbsp;as a leading success story in tackling subletting and other types of tenancy fraud across its stock.
If this sounds like you, we would love for you to apply!

Your impact in the role, as a Tenancy Fraud Investigator, you will be responsible for:

<ul>
<li>Investigating allocated cases to their conclusion, ensuring transparency and compliance in all case file management using all available tools and resources.</li>
</ul>
<ul>
<li>Working on complex, sensitive cases and may involve joint working with Local Authority Fraud Departments, the Police, and other partners where appropriate, considering differing aims and legislation.</li>
</ul>
<ul>
<li>Attending and giving evidence in both civil and criminal proceedings at County Court, Magistrates Court, and Crown Court</li>
</ul>
<ul>
<li>Briefing our legal representatives or external representatives on the conduct, process, and findings of the investigation during such proceedings.</li>
</ul>
<ul>
<li>Working closely with our Tenancy Verification Team to&nbsp;investigate irregularities and instances of potential fraud that arise from our tenancy verification programme.</li>
</ul>

What you'll bring:

Essential:
<ul>
<li>Knowledge of types of tenancy / housing fraud</li>
</ul>
<ul>
<li>Knowledge of Housing Law</li>
</ul>
<ul>
<li>Availability to work out of hours (including early morning, evening, and weekend visits)</li>
</ul>
<ul>
<li>Excellent time management skills with the ability to set own and team’s priorities to achieve set deadlines &amp; targets.</li>
</ul>
<ul>
<li>
Essential Qualifications: Professional Counter Fraud qualification (PINS, ACFS or equivalent) or willingness to work towards this.</li>
</ul>
<ul>
<li>It is essential you have access to a car and a clean driving license</li>
</ul>

Desirable:
<ul>
<li>Experience of working in social housing</li>
</ul>
<ul>
<li>Self-motivated and innovative problem solver, target driven, and solution focused mind set</li>
</ul>
<ul>
<li>Able to demonstrate strong administrative experiences, gained in a fast-paced working environment</li>
</ul>
<ul>
<li>Good analytical skills, able to identify inefficiencies and suggest solutions</li>
</ul>
<ul>
<li>Resilient – able to manage excellent verbal and written communications skills, able to develop and influence relationships at all levels</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

London and Quadrant Housing Trust

Tenancy Fraud Investigator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2928/Case_Manager_Final_12.08.25.docx" target="_blank">Case_Manager_Final_12.08.25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Case Manager 2x Perm and 2x FTC - 7028

Title: Case Manager
Contract Type: 2x Permanent and 2x FTC until September 2026, Full Time, 35 hours
Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona:&nbsp;Agile 1-2 days office attendance required - travel to site(s) will be required.
Working Pattern: Monday - Friday
Closing Date: 5th September 2025 - 23:00
Interview Dates: On a date to be confirmed via Ms Teams

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAKrFtj4BpC1792ryGkfebW1D3pk3niKwsxTmdYPsBmr7DfAeO7gMcTBKdvqUuUVv1" target="_blank">Role Profile - Case Manager.docx</a> 
&nbsp;Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;&nbsp;include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Join our B2B Hub Team at L&amp;Q
Are you ready to take ownership of complex cases and lead service delivery from start to finish? This is your opportunity to join a newly formed team at L&amp;Q supporting our strategic relationship with Metra Living.
As a&nbsp;Case Manager, you’ll oversee the end-to-end management of repairs and service requests, ensuring timely resolution, excellent communication, and continuous improvement. You’ll play a key role in maintaining service standards and supporting both our Relationship Manager and Contact Handlers.
You’ll report to the&nbsp;Head of Managing Agent Relationships&nbsp;and work closely with the wider B2B Hub and operational teams.
If this sounds like you, we would love for you to apply!
Your impact in the role
Main Duties:
<ul>
<li>Maintain oversight of open and high-priority cases</li>
<li>Intervene to resolve complex or overdue issues</li>
<li>Support Contact Handlers</li>
<li>Coordinate communications with clients and residents</li>
<li>Ensure repairs are completed and documented accurately</li>
<li>Log and track follow-up works</li>
<li>Perform quarterly reconciliations and audits</li>
<li>Drive continuous improvement and SLA compliance</li>
</ul>
Key Relationships:
<ul>
<li>Work closely with our Relationship Manager, Contact Handlers and operational teams</li>
<li>Liaise with Metra Living and internal departments to ensure smooth service delivery</li>
</ul>
How You’ll Help Achieve Departmental Goals:
<ul>
<li>Ensure timely and high-quality resolution of cases</li>
<li>Support team performance and service consistency</li>
<li>Identify and resolve process bottlenecks</li>
<li>Maintain accurate records for reporting and cost recovery</li>
</ul>
What you'll bring
Essential:
<ul>
<li>Experience in customer-focused services within housing or repairs</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to coach and mentor frontline staff</li>
<li>Skilled in using IT systems and producing accurate reports</li>
<li>Analytical mindset with awareness of financial impacts</li>
<li>Ability to work collaboratively in a fast-paced, target-driven environment</li>
</ul>
Desirable:
<ul>
<li>Experience in process improvement and SLA monitoring</li>
<li>Familiarity with reconciliation and audit practices</li>
</ul>
We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Case Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2932/relationship_manager_advert_final.docx" target="_blank">relationship_manager_advert_final</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Relationship Manager - 7022

&nbsp;
Title:&nbsp;Relationship Manager Contract Type: Permanent, Full Time – 35 hours Salary:&nbsp;Starting from £55,270 per annum - £61,018 per annum(London weighted salary) dependant on experience&nbsp;
Reporting Office: London, Stratford
Persona: Agile 1-2 days office attendance required - with attendance to site required.
Working Pattern: Monday to Friday
Closing Date: 5th September 2025 - 23:00
Interview Dates: Interviews will be held in person on a date to be confirmed, at our Stratford office

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAoemFPYc1QVY/lUmh/3OjlJfOpp/BqJpUm62zklXGqffc41qPVKGl09uJFmA9Y7FU" target="_blank">Role Profile - Relationship Manager.docx</a> &nbsp;
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Join our B2B Hub Team at L&amp;Q
We’re looking for a confident and strategic&nbsp;Relationship Manager&nbsp;to lead our partnership with Metra Living. You’ll oversee contract performance, drive service excellence, and act as the primary point of escalation.
Reporting to the Head of Managing Agent Relationships, you’ll work closely with Contact Handlers, Case Managers, and operational teams to ensure seamless service delivery and client satisfaction.
If this sounds like you, we would love for you to apply!
Your impact in the role - Main Duties:
<ul>
<li>Lead client communications and strategic reviews</li>
<li>Monitor SLA performance and reporting</li>
<li>Resolve escalations and recurring issues</li>
<li>Drive service improvements and compliance</li>
<li>Enable frontline teams with systems and training</li>
<li>Oversee contract adherence and risk management</li>
</ul>
Key Relationships:
<ul>
<li>Metra Living senior stakeholders</li>
<li>Internal teams across the B2B Hub and L&amp;Q</li>
</ul>
How You’ll Help Achieve Departmental Goals:
<ul>
<li>Deliver consistent, high-quality service</li>
<li>Strengthen client trust and satisfaction</li>
<li>Improve operational efficiency and accountability</li>
</ul>
What you'll bring essential/desirable experience:
<ul>
<li>Senior experience in contract/account management</li>
<li>&nbsp;Strong analytical, reporting, and communication skills</li>
<li>Knowledge of leaseholder responsibilities and SLA management</li>
<li>Leadership and stakeholder engagement skills</li>
<li>TPI qualified to ATPI or working towards</li>
<li>Understanding of Building and Fire Safety legislation</li>
</ul>
Desirable:
<ul>
<li>Experience aligning departmental goals with organisational strategy</li>
<li>Risk and compliance management in housing</li>
</ul>
We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.&nbsp;
About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.&nbsp;
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Relationship Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2787/Private_Sector_Housing_Officer_-_Candidate_Pack.pdf" target="_blank">Private_Sector_Housing_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Private Sector Housing Officer (1x Permanent / 1x 12 Months Fixed Term)
Dartford Housing Services really values the contribution our staff make and in return, we offer the opportunity to ‘make a difference’ and go home at the end of the day with a feeling of accomplishment. The Council is seeking two Private Sector Housing Officers. The Private Sector Housing Team plays a lead role in improving housing standards in the borough’s significant private rented sector. Whether you are building on previous housing experience or bringing strong transferable skills to a new challenge, this role offers the chance to make a real positive impact.
The postholder will work effectively as part of the team to deliver an excellent private sector housing service and will have experience in areas including housing disrepair, HHSRS (residential property) inspections, caravan site licensing, HMOs (including licensing), and enforcement of legislation. The right candidate will have a good knowledge of building construction, detailed knowledge of the relevant legislation, enforcement experience and be able to manage their own caseload. You should also be enthusiastic, organised and a team player who is looking for a challenging new role. You will be passionate about customer service excellence and will be a significant contributor to our vision of becoming the best Housing team in Kent.
This is a generic post, and your duties may include both proactive and reactive work including some or all of the following;
<ul>
<li>Investigation of complaints regarding housing disrepair, including relating to damp and mould, in line with council policies and procedures, using the HHSRS and where necessary take enforcement action.</li>
<li>Inspection, licensing and enforcement of caravan sites in line with council policies and procedures</li>
<li>Inspection, licensing and enforcement of HMOs in line with council policies and procedures.</li>
<li>Enforcement of all relevant legislation/policies including Housing Act 2004, Housing &amp; Planning Act 2016, The Mobile Homes Act 2013, The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (as amended), The Smoke &amp; Carbon Monoxide Alarm (England) Regulations 2015 (as amended) and The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020</li>
<li>Represent the council at meetings with internal and external partners</li>
</ul>
You must be able to demonstrate the following:
<ul>
<li>Previous experience of working in a housing enforcement/enforcement/environmental health/ maintenance/surveying environment; or hold a relevant qualification in an appropriate discipline, for example a BSc, MSc or HNC/HND in Environmental Health, an HNC/HND in Building Studies/Surveying</li>
<li>Working knowledge of HHSRS, including completing assessment and producing reports;</li>
<li>A building maintenance related qualification is desirable but not essential;</li>
<li>Excellent numeracy skills;</li>
<li>Confidence, enthusiasm and a flexible approach;</li>
<li>Be able to understand and apply legislation;</li>
<li>Excellent written and administration skills, accuracy and attention to detail;</li>
<li>Good keyboard skills and the proven ability to learn and utilise new software;</li>
<li>Good customer care skills;</li>
<li>The ability to discuss sensitive issues with our customers calmly;</li>
<li>Excellent written and oral communication skills</li>
</ul>
Please note, Applicants that applied for the post advertised in May 2025 need not re-apply

Private Sector Housing Officer x2

<ul></ul>





Lead, Inspire, and Make a Lasting Impact – Join Brent’s Specialist Homelessness Service
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
A Leadership Opportunity to Change Lives
We are looking for an experienced and passionate leader to manage a frontline service and a team of officers supporting families and pregnant people facing homelessness. In this fast-paced and dynamic role, you will:
<ul>
<li>Oversee a team delivering high-quality support to families, some of whom have complex needs&nbsp;</li>
<li>Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations&nbsp;</li>
<li>Ensure compliance with homelessness legislation, leading on statutory decisions and prevention strategies&nbsp;</li>
<li>Foster a flexible, person-centred approach, recognizing that every household’s needs are unique&nbsp;</li>
<li>Lead, develop, and inspire your team, ensuring they have the skills and confidence to deliver exceptional outcomes&nbsp;</li>
</ul>
The Person
A Passionate, Resilient and Skilled Leader
We are seeking a motivated and ambitious individual with:
<ul>
<li>Comprehensive knowledge of homelessness legislation and case law&nbsp;</li>
<li>Hands-on experience in preventing homelessness and making statutory decisions&nbsp;</li>
<li>A strong understanding of prevention strategies and housing pathways&nbsp;</li>
<li>Proven experience in leading and managing a successful team&nbsp;</li>
<li>Excellent negotiation and problem-solving skills&nbsp;</li>
<li>A people-focused approach, with a commitment to delivering an exceptional service</li>
</ul>
This is an excellent opportunity to step into a leadership role where your work will directly impact lives. If you are ready for a challenging yet highly rewarding career move, we want to hear from you.
Apply today and be part of a team making real change happen.&nbsp;
Our Offer to You:
In addition to your salary, you will also get to enjoy the following benefits:
<ul>
<li>Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) &nbsp;</li>
<li>27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service</li>
<li>Very generous employer pension contribution</li>
<li>A wide range of family friendly policies such as parental leave</li>
<li>Access to our Zipcar scheme &nbsp;</li>
<li>Access to our Employee Assistance programme for free confidential counselling</li>
<li>Season ticket loan for public transport</li>
<li>Cycle to work scheme and good onsite facilities</li>
<li>Access to affordable parking nearby</li>
<li>Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.&nbsp;</li>
</ul>

Brent Council

This is Brent

Housing Resolutions Team Leader

<ul><li>Reference: ES82 </li><li>Division: Strategic Housing </li><li>Salary: £32,287.00 - £38,133.00 per annum </li><li>Contract type: Fixed term </li><li>Posted on: 21 August 2025 </li><li>Interview date:12 September 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 03 September 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>We are currently seeking an Assessment Officer to join the Housing Options team on a 12-month fixed term contract to backfill for an internal secondment.Our Assessment Officers provide the initial assessment service for customers approaching the council who may be threatened with homelessness or who may be already homeless. The Assessment Service also provides an early intervention service for those customers who require housing advice and assistance at an early stage. The Assessment Service is part of the Housing Options Team who work together to prevent and relieve homelessness.&nbsp; We are looking for a confident person with exceptional customer service skills to communicate clearly and effectively with customers, landlords, accommodation providers, partner organisations and other professionals both face to face, by telephone and by email. With the ability to clearly explain to customers the type of help the council is likely to be able to provide and to understand what this will look and feel like and help manage their expectations where required.You will need to be efficient and effective in extracting and recording relevant information from customers to be able to understand the issues and assess the urgency of their enquiry. You will need to ensure customers are clear on the next steps that they and the council will need to take and when this will happen. Competent IT and administration skills are essential.You will need to assess and prioritise customer appointments from completed application forms, which you will be managing as part of a team, being able to recognise the urgency of situations and communicating with other colleagues and professionals where appropriate.During that assessment appointment, you will determine housing and support needs of customers. You will also support customers through early intervention work and hold a caseload of early intervention and triage cases. The Assessment Officers also trigger any statutory duties owed to a customer where appropriate, working closely with their housing options colleagues to progress casework.Preference will be given to candidates with a current working knowledge of relevant legislation and the various voluntary and statutory organisations locally and nationally that can assist the council in the prevention and relief of homelessness.We are looking for a candidate who is an active listener who can work independently and use their own initiative within a wider team environment and be calm and resilient when dealing with challenging situations. Whilst previous experience of front line interviewing within a demanding service is desirable, full training will be provided to the right candidate who can demonstrate the qualities and skills required for this role, in the absence of any experienced applicants.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>Fixed term contract for 12 months.37 hours per week including flexi time system.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:sarah.bloom@crawley.gov.uk" target="_blank">sarah.bloom@crawley.gov.uk</a>, or call on 01293 438586.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/assessment-officer-job-description_3.pdf"> Assessment Officer job description (PDF, 150.79 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Assessment Officer

<ul><li>Reference: EC102 </li><li>Division: Crawley Homes </li><li>Salary: £42,851.00 - £49,841.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 20 August 2025 </li><li>Interview date:26 September 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: I - J </li><li>Working hours: 37 per week </li><li>Closing date: 14 September 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Crawley is a great place to work, with a vibrant town centre and excellent transport connections. By joining us you can also benefit from the following:<ul><li>agile working, allowing for a combination of home and office working</li><li>access to the Local Government Pension Scheme</li><li>flexible working hours</li><li>payment of professional fees</li><li>supportive work environment and great team working</li><li>modern office and facilities</li></ul>We are a stock retained authority with 8,300 general needs homes, plus leasehold, hostels and sheltered housing schemes under our management. The stock is managed by the Crawley Homes division of the council, which has just undergone its first inspection with the Regulator of Social Housing and has been awarded a C2 grading. This is the second-highest grade a landlord can achieve, which is great news, but it means we have further improvements to make. We are well on our journey to transform our service and continue making improvements to fully align with the Consumer Standards. We are looking for someone who can support us in this endeavour. The Regulator of Social Housing said that:“Crawley Borough Council has engaged constructively with us throughout the inspection process, has demonstrated that it understands the issues it needs to address, and is already taking action towards rectifying the weaknesses identified. Whilst early in the delivery, there is positive evidence of progress being made in some areas and we have assurance that there is strong organisational commitment to ensuring improved outcomes for tenants”.As the Older Persons Service Manager, you will be responsible for managing the sheltered housing team and Lifeline team. You will need strong performance management skills to ensure these services are delivering to high standards, that core KPIs are met and residents are safe and supported to live independently. You will also need to lead on service improvements projects, ensuring continuous improvement. This is a great opportunity to shape services to ensure they are fit for purpose under the new regulatory environment, this will also include working with our Policy and Engagement Team to ensure the tenant voice is heard when deciding how to shape service delivery and policy.We are looking for someone who has experience of leading and managing housing management services and/or older peoples services as well as an understanding of warden and dispersed alarm systems. You will need to able to be able to motivate both yourself and others, be resilient, have a positive attitude and align with our core values and behaviours. You will also need to have a strong track record of delivering service improvements and be able to demonstrate, and support others to demonstrate, excellent customer service.<h4> Additional information </h4>A full and current UK driving licence will be a requirement the role.Casual car user - mileage paid to cover business mileage.Satisfactory clearance of an Enhanced Disclosure and Barring Checks will be a condition of employment.The Older Persons Services Manager will ensure the provision of an out of hours emergency callout service for the Sheltered, Lifeline, providing advice, management support and backup, or the individual on standby as required in the direct provision of these callout services. The salary is fully inclusive of the requirement to work evenings, weekends and Bank Holidays in this connection.You will need to be willing to work outside of normal office hours from time to time, this may include attending resident events and meetings and Cabinet meetings. You may also need to provide ad hoc advice outside of office hours to Older Persons Services Officers on call.Participation in the Standby Scheme – Category B (where required).<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:amanda.kendall@crawley.gov.uk" target="_blank">amanda.kendall@crawley.gov.uk</a>, Head of Crawley Homes or call on 01293 438521.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/older-persons-services-manager-job-description.pdf"> Older Persons Services Manager job description (PDF, 159.35 KB) </a></li></ul>





<ul></ul>

Older Persons Services Manager

<ul></ul>





<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Performance and Insight Analyst to join our thriving team. As the Performance &amp; Insight Analyst, you will drive data excellence across NHG, transforming complex datasets into actionable insights that enhance resident experiences and operational efficiency. The role is an integral part of developing an insight offer and delivering more sophisticated analysis. Delivering data products which ultimately support operational colleagues to deliver better services for our residents. How you'll make a difference Robust performance information will support better management of services. Improved data literacy internally will ensure an improved response to residents.How you'll do it<ul>
<li>Delivery of robust performance information to the Executive Board and Group Board.</li>
<li>Provision of accurate data to the Regulator and external agencies.</li>
<li>Insight and analysis and data literacy support </li>
<li>Support the delivery and reviews of NHG's performance management framework, including assurance over the quality and the integrity of the information being reported </li>
<li>Work to deliver the annual review of NHG's key performance indications (KPIs)</li>
<li>Provide consultancy style advice and assurance to the business on best practice around performance reporting, designing metrics, interpreting data and data literacy.</li>
<li>Lead on conversations with internal stakeholders, providing constructive challenge </li>
<li>Proactively highlight and manage risks related to performance and regulatory reporting.</li>
<li>Work to produce accurate and timely data for the annual Statistical Data Return (SDR), maintaining a knowledge of relevant data sources.</li>
<li>Design and deliver engaging data products, including dashboards and visualisations, that support colleagues to derive insights and improve performance. </li>
<li>Provide complex analysis, insights, forecasts and predictions that support improvements for our residents, homes and places. </li>
<li>Support data literacy maturity at NHG, set up of surveys, liaise with IT trainers to build relevant training, monitor take up, discuss with the business on needs and requirements. </li>
<li>Build a data skills proficiency framework and skills assessment. Run pilot projects, </li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Performance &amp; Insight Analyst who combines analytical rigor with exceptional communication skills. You'll bring:Essential:<ul>
<li>experience using Power BI, with the ability to create impactful dashboards and visualisations.</li>
<li>Advanced data analysis skills, including the ability to interpret complex data, provide insights, and support decision-making.</li>
<li>Proficient in Excel; confident using digital tools and systems for reporting and analysis.</li>
<li>Good understanding of performance frameworks, KPIs, and regulatory reporting requirements (e.g., SDR).</li>
<li>Experience supporting data literacy, including training delivery, developing skills frameworks, and promoting best practice.</li>
<li>Confident communicator, able to present findings clearly, influence stakeholders, and provide constructive challenge.</li>
<li>Strong customer service approach, with the ability to work collaboratively and respond to internal needs effectively.</li>
<li>Knowledge of the housing sector and its regulatory environment is highly desirable</li>
</ul> Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 25 August 2025Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview  Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Performance and Insight Analyst

<ul></ul>

Please apply online via the link provided.



Compliance Coordinator
London
Permanent, 21-28 hours per week -&nbsp; Part Time
Salary: £32,000 (FTE)
Do you have experience of compliance in a housing environment? Are you eager to support the property team to effectively maintain compliance checks? 
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.
In this role you will be responsible for the daily support to the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella.
You are educated to A level standard, or equivalent experience, have excellent administration and ICT skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner.
We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.
If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs):
Human Resources, the United Reformed Church, 86 Tavistock Place, London WC1H 9RT
020 7691 9871 &nbsp;&nbsp;&nbsp;<a href="mailto:recruitment@urc.org.uk" target="_blank">recruitment@urc.org.uk</a>&nbsp; 
Closing date for applications: 12 noon, 19 September 2025 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interview dates: 24 September 2025

Compliance Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2473/Housing_Options_Officer_August_2025_JD__post_no_2227_2231_2237_.doc" target="_blank">Housing_Options_Officer_August_2025_JD__post_no_2227_2231_2237_</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for a proactive and customer-focused Housing Options Officer to join our team, delivering frontline, customer focused service to residents in housing need.
Your responsibilities will include receiving and assessing housing applications, managing the Council’s Housing Register through the Hertsmere Homes Choice Based Lettings (CBL) scheme, and verifying shortlisted applications for nomination to housing associations and the private rented sector. You will handle enquiries from people approaching the Council for housing advice, providing initial support and where appropriate, referring clients to the Homelessness Prevention Team for ongoing casework. This is a varied and rewarding role that requires excellent communication skills, attention to detail, and a strong commitment to helping residents access safe and suitable housing solutions.
The right candidate will have at least 5 GCSEs (including English and Maths) and experience of working in a customer-facing role where you have provided clear advice both in person and in writing. You will bring strong problem-solving and negotiation skills, the ability to analyse and present information effectively, and a good general knowledge of housing issues such as allocations, homelessness, and housing advice. Excellent communication, IT proficiency, and the ability to work both independently and as part of a team are essential. A driving licence, access to a vehicle, and the ability to work occasionally outside of office hours are also required.
The post is offered on a permanent full time basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave (opportunity to accrue up to two days per month additional leave)</li>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
The Council operates a hybrid working system where employees may work up to three days per week from home.
Closing date:&nbsp; Tuesday 9th September
No Agencies – Direct Applications Only

Hertsmere Borough Council

Housing Options Officer

<ul></ul>





<h2>Housing and Land 
</h2>
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>
 About the team</h2>
The Land and Development team is within the Housing and Land Directorate. The Land and Development team supports GLA Land and Property Limited (GLAP), which is the Greater London Authority’s commercial subsidiary for property investment, development and assessment management. The team is responsible with the delivery of the GLAP portfolio of development on the Mayor’s land and joint venture interests, alongside entering into new opportunities to unlock development outcomes. &nbsp;
GLAP aims to deliver up to a total of 68,000 new homes on the Mayor’s land and joint venture interests, including homes delivered to date and looking ahead over the next 25 years.&nbsp;&nbsp;
Some of GLAP’s schemes include some of London’s largest regeneration projects, such as Royal Docks, Greenwich Peninsula and Barking Riverside. Sites are typically large-scale and mixed-use multi-phased development projects, working with our development partners collaboratively under development agreement delivery structures. While most sites are in contract with partners, others are in procurement, such as Royal Albert Dock. In addition to development land, GLAP holds a significant estate with investment properties, operational property and public realm.
More information about GLAP, its activities and priorities can be read in its Property Asset Strategy and Annual Reports. All interested applicants should familiarise themselves with GLAP’s recently published Climate Action Strategy on the GLA’s website here:&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/land-and-development/gla-land-and-property-limited" target="_blank">GLA Land and Property Limited | London City Hall</a>&nbsp;and GLAP’s Environmental Sustainability Framework, including our metrics here:&nbsp;<a href="https://www.levittbernstein.co.uk/research-writing/glap-environmental-sustainability-framework/" target="_blank">GLAP Environmental Sustainability Framework — Levitt Bernstein</a>.
<h2>About the role</h2>
This is a leadership role, ensuring that GLA Land and Property Limited (GLAP) is actively contributing to the delivery of Mayoral environmental sustainability and social value priorities and commitments. The role actively works across the GLA family delivery organisations, supporting collaboration and sharing of learning across the GLA group, with developers and to policy teams.
The Senior Sustainability Manager leads the implementation of GLAP’s Climate Action Strategy ensuring that it achieves its strategic goals and objectives. The role plays a strategic role in embedding sustainability requirements and outcomes in strategic development projects and estate management. The role leads on embedding climate risk management practices within GLAP ensuring that GLAP is resilient to the impacts of climate change.
<h2>What your day will look like</h2>
<ul>
<li>Lead, working across GLAP, implementation, delivery and reporting against GLAP’s climate action strategy including capturing and monitoring GLAP’s emissions through the inventory model.</li>
<li>Initiate, develop and oversee development of additional guidance documents as required to facilitate/ensure the delivery of GLAP’s objectives.</li>
<li>Lead implementation of GLAP’s development standards, metrics and reporting including the integration of requirements and outcomes within future GLAP development projects, across residential and commercial projects.</li>
<li>Develop innovative/joined up delivery of climate actions securing/benefits to GLAP’s business plan.</li>
<li>Lead implementation of GLAP’s climate risk management and climate resilience and adaptation plan including keeping the climate risk assessment up to date and ensuring inclusion within decision making and broader risk management.</li>
<li>Leads coordination of GLAP’s climate budget and quarterly reporting in partnership with GLAP’s Finance Director and the wider team.</li>
<li>Responsible for facilitating and enhancing collaboration between the different GLA development bodies- sharing lessons and knowledge building on work undertaken to date, oversee group wide metrics reporting to collaboration programme as per agreed timescales.</li>
<li>Building strategic relationships and partnerships both within the GLA, across the GLA bodies, developers and other stakeholders.</li>
<li>Provide client-side sustainability input into Crystal Palace National Sports Centre redevelopment, operator procurement and ongoing management.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>An appropriate professional qualification with significant regeneration and development experience, with demonstrable experience and success in supporting delivery of sustainability outcomes across major development projects and corporate activity.</li>
<li>Strong understanding of relevant technical matters concerning sustainability, but also including procurement, design, project finance, planning and legal agreements for development transactions.</li>
<li>Demonstrable experience and understanding of commercial considerations in respect of sustainability and delivery, in context of property development process and land ownership.</li>
<li>Proven experience of contributing to the structuring of development agreements and joint ventures within the development sector demonstrating good commercial awareness</li>
<li>Demonstrable experience of implementing sustainability strategies and policies, including monitoring and reporting against them.</li>
</ul>

<h2>
 Behavioural Competencies</h2>

Building and Managing Relationships
…is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals
Level 3 indicators of effective performance
<ul>
<li>Actively engages partners and encourage others to build relationships that support GLA objectives</li>
<li>Understands the needs of others, the constraints they face and the levers to their engagement</li>
<li>Understands differences, anticipates areas of conflict and takes action</li>
<li>Fosters an environment where others feel respected</li>
<li>Delivers objectives by bringing together diverse stakeholders to work effectively in partnership</li>
</ul>
<h5>Decision Making</h5>
…is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Makes sound decisions quickly on behalf of the GLA when a situation requires intervention</li>
<li>Takes responsibility for team decisions, providing rationale when those decisions are questioned</li>
<li>Involves senior stakeholders early in decisions that impact them</li>
<li>Analyses organisational risks associated with decisions, including those with long term impacts, before committing to action</li>
<li>Encourages others in the team to make decisions in their own area of expertise, take appropriate risks and learn from experience</li>
</ul>
<h5>Organisational Awareness</h5>
…is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Usesunderstanding of differences between the GLA and its partners to improve working relationships</li>
<li>Helps others understand the GLA and the complex environment in which it operates</li>
<li>Translates changing political agendas into tangible actions</li>
<li>Considers the diverse needs of Londoners in formulating GLA objectives</li>
<li>Helps others understand how the media and external perceptions of the GLA influence work</li>
</ul>
<h5>Planning and Organising</h5>
..is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.&nbsp;
Level 3 indicators of effective performance
<ul>
<li>Monitors allocations of resources, anticipating changing requirements that may impact work delivery</li>
<li>Ensures evaluation processes are in place to measure project benefits</li>
<li>Identifies and consults with sponsors or stakeholders in planning work</li>
<li>Implements quality measures to ensure directorate output is of a high standard</li>
<li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met</li>
</ul>
Strategic Thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.
Level 3 indicators of effective performance
<ul>
<li>Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners</li>
<li>Consistently takes account of the wider implications of team’s actions for the GLA</li>
<li>Encourages self and others to think about organisation’s long term potential</li>
<li>Informs strategy development by identifying gaps in current delivery or evidence</li>
<li>Takes account of a wide range of public and partner needs to inform team’s work</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
 This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE), although will also require working at London Fire Brigade’s Head Office (Union Street SE1 0LL).
<h2>How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Sarah Birt, Head of Development, would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Sarah.Birt@london.gov.uk" target="_blank">Sarah.Birt@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: Week commencing 29th September 2025
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<h2>
 More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.

Senior Sustainability Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2496/Neighbourhood_Coordinator_Role_V2.docx" target="_blank">Neighbourhood_Coordinator_Role_V2</a></li>
</ul>

Please apply online via the link provided.



Neighbourhood Coordinator
Location: Oval, SW8
Salary: £31,029 (rising to £31,805 after successful completion of probation)
Contract: Permanent, 35 hours per week (with the option to work from home 1 day per week after probation)
About Us
Lambeth and Southwark Housing Association (LSHA) is committed to delivering responsive, consistent, and high-quality housing services. We put our tenants at the heart of everything we do, ensuring their rights, security, and well-being are supported. Our values – Accountability, Creativity, Customer Driven, Ownership, and Inclusive – guide the way we work with tenants, colleagues, and stakeholders.
The Role
We are looking for a Neighbourhood Coordinator to support the Neighbourhood Officer and wider team in providing a highly visible, customer-focused housing service. You’ll play a vital role in tenancy management, income recovery, estate inspections, and ensuring communal areas meet our high standards.
Your day-to-day responsibilities will include:
Supporting tenants via phone and email, and maintaining up-to-date records on our systems.
Coordinating estate inspections and liaising with the maintenance and repairs team.
Assisting with lettings, void inspections, and tenancy audits.
Addressing low-level ASB, harassment, and neighbour disputes.
Working with tenants on rent arrears recovery and income maximisation.
Supporting housing projects and maintaining accurate data to monitor service standards.
This role offers the opportunity to make a real impact in the community, helping tenants feel supported and empowered while ensuring services run smoothly and efficiently.
What We’re Looking For
We want someone who is customer-focused, organised, and adaptable. Ideally, you’ll have:
Experience in housing, tenancy management, or a similar customer-facing role.
Good IT skills, including Microsoft Office and housing management software.
Strong problem-solving, communication, and teamwork abilities.
A willingness to work towards a Level 2 in Housing Studies if not already held.
Knowledge of housing legislation and income maximisation (desirable).
Benefits
Salary increases after probation.
25 days annual leave + bank holidays, increasing to 30 days with service.
Pension scheme (employer contribution up to 10%).
Cycle to Work scheme.
Employee Assistance Programme.
Hybrid working (1 day from home after probation).
How to Apply
If you’re looking for a role where you can make a difference in your community and work as part of a supportive and values-driven team, we’d love to hear from you.
Applications with a full CV ( no more than 3 A4 pages) and a supporting statement (no more than 2 A4 sides), should be sent to <a href="mailto:steve.hickman-brown@lsha.org.uk" target="_blank">steve.hickman-brown@lsha.org.uk</a>

Neighbourhood Coordinator

<ul></ul>





<h2>Housing and Land</h2>
The Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. &nbsp;Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.
<h2>About the team</h2>
The Land and Development team sits within the Housing and Land Directorate and supports GLA Land and Property Limited (GLAP), which is the Greater London Authority’s commercial subsidiary for property investment, development and assessment management.
The team is responsible with the delivery of the GLAP portfolio of development on the Mayor’s land and joint venture interests, alongside entering into new opportunities to unlock development outcomes. Some of our strategic projects include historic regeneration programme such as the Royal Docks, Greenwich Peninsula and Stephenson Street, and newer acquisitions including St Ann’s Hospital and North Middlesex University Hospital.
GLAP aims to deliver up to a total of 68,000 new homes on the Mayor’s land and joint venture interests, including homes delivered to date and looking ahead over the next 25 years.
More information on GLAP's Property Asset Strategy, Annual Report and Climate Action Strategy can be found on our webpage:&nbsp;<a href="https://www.london.gov.uk/programmes-strategies/housing-and-land/land-and-development/gla-land-and-property-limited" target="_blank">GLA Land and Property Limited | London City Hall</a>
We are looking for 2x Assistant Development Managers to work with us on our ambitious development projects.
This is an exciting opportunity in the Land and Development Team to support some of London’s largest, most complex and interesting strategic development projects for GLAP.
<h2>About the role</h2>
This is an exciting opportunity to support the delivery of some of London’s largest and most complex strategic development projects. You’ll work across the full development lifecycle, from inception to completion, contributing to the Mayor’s objectives of building more affordable homes, creating jobs and making London a Net-Zero city by 2030. Reporting to the Development Manager, you will support a varied portfolio of development projects that will provide for new homes, economic development and regeneration of the land.
As an Assistant Development Manager, you will apply your understanding and skills to development projects which range from inception to completion. You will work collaboratively, building relationships with internal and external stakeholders to achieve shared objectives.&nbsp;
This is an opportunity to develop your career in the team, with future progression opportunities available in a supportive and empowering team culture where you will be given the chance to take ownership of your work and projects.
This is the perfect role for anyone completing their apprenticeship or graduate programme and/or someone with 1-2 years property experience.
<h2>What your day will look like</h2>
<ul>
<li>Directly manage the delivery of smaller development projects with guidance and supervision from the Head of Development as appropriate.</li>
<li>Support day-to-day property development activities under the guidance of Development Managers and Senior Development Managers.</li>
<li>Undertake effective project management activities, including programme and budget management, compliance with GLA policies and procedures, project monitoring and record keeping.</li>
<li>Coordinate meetings, minutes, actions&nbsp;and risk monitoring, escalating issues as needed.</li>
<li>Assist in generating revenue from development agreements and meanwhile uses.</li>
<li>Contribute to project appraisals and work with Development Managers and Senior Development Managers to prepare reports for approval.</li>
<li>Procure and oversee consultants and advisors, including drafting briefs, inputting in procurement and evaluation process, and managing contracts.</li>
<li>Promote an inclusive working and learning environment.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
In your application, you should set out how your skills and experience demonstrate that you meet the following criteria, which are linked to key behavioural competencies set out in the next section:
<ol>
<li>An understanding of property development and regeneration best practice, with knowledge of the London market and planning system.</li>
<li>Knowledge of the property development process and different delivery structures.</li>
<li>Involvement in development projects (or similar), including management of stakeholders and/or consultants.</li>
<li>Knowledge and interest in working in complex and political environments.</li>
<li>A property / built environment degree and/or experience in the development sector</li>
</ol>
<h2>Behavioural Competencies</h2>

Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 1 indicators of effective performance

<ul>
<li>Builds rapport quickly with people at all levels and from different backgrounds</li>
<li>Actively listens to others and is open to their ideas</li>
<li>Identifies and resolves conflict between self and others</li>
<li>Makes others feel comfortable and respected by being positive and friendly</li>
<li>Shares appropriate information openly with colleagues within and outside own team</li>
</ul>

Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.

Level 1 indicators of effective performance

<ul>
<li>Represents self and team positively within the organisation</li>
<li>Speaks and writes clearly and succinctly, using appropriate language that is easy to understand</li>
<li>Adapts style and communication to the audience</li>
<li>Communicates persuasively and confidently</li>
<li>Checks for understanding</li>
</ul>

Planning and Organising

… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard.

Level 1 indicators of effective performance

<ul>
<li>Plans and prioritises own workload to meet agreed deadlines</li>
<li>Advises colleagues or manager early of obstacles to work delivery</li>
<li>Perseveres and follows work through to completion</li>
<li>Checks for errors to ensure work is delivered to a high standard first time</li>
<li>Effectively juggles priorities</li>
</ul>

Organisational Awareness

… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;

Level 1 indicators of effective performance
<ul>
<li>Understands the structure and statutory responsibilities of the GLA</li>
<li>Understands how own role and work contributes to team and organisational objectives</li>
<li>Understands the role of the GLA, the Mayor and the Assembly in relation to Londoners</li>
<li>Is sensitive to the culture and political context of the GLA and uses it to work effectively</li>
<li>Treats GLA information as sensitive and confidential</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>

This role is based at City Hall, Royal Docks (Kamal Chunchie Way, London, E16 1ZE) and at the London Fire Brigade, 169 Union Street, SE1 0LL.
<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria and behavioural competencies outlined above. Scores against the five essential criteria and four behavioural competencies will be used to determine shortlisting for interview.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Tifenn Kergosien would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Tifenn.kergosien@london.gov.uk" target="_blank">Tifenn.kergosien@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date will be week commencing 29 September 2025.
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
 We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Assistant Development Manager

<ul></ul>





Neighbourhood Housing Manager (Part-Time) x14 hours PO5: Starting salary £52,674 per annum pro-rata incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes.&nbsp; About the Role: You will have responsibility for the management of Neighbourhood Housing Services and be responsible for carrying out management functions in a number of key areas.&nbsp; Your team will be providing a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints, disputes and estate management. The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. As part of this process, you will provide guidance, support and leadership to the Seniors and their staff and also develop and maintain effective partnership working across the service both internal and external. You will also be expected to lead on the development and delivery of service improvements within the area. &nbsp;This will be an excellent opportunity to further your career in housing management. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Sehaer Siddique at (<a href="mailto:Ssiddique@lambeth.gov.uk" target="_blank">Ssiddique@lambeth.gov.uk</a>) How to Apply: If you’re interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an ‘A’ at shortlist stage.&nbsp; We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Tuesday 2nd August 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul> <li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li> <li>Generous annual leave entitlement starting from 27 days, increasing to up to 34 days depending on length of service.</li> <li>Membership in the Local Government Pension Scheme.</li> <li>Hybrid Working.</li> <li>Employee Assistance Programme.</li> <li>Occupational Sick Pay based on length of service.</li> <li>Discounts at local restaurants.</li> <li>Discount at our Active Lambeth Gyms.</li> <li>Learning and Development opportunities, including Apprenticeships.</li> <li>Cycle to Work Scheme.</li> <li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li> <li>Trade Union Membership.</li> </ul> At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here.

Lambeth Council

Neighbourhood Housing Manager (Streatham)

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Salary: £53,857 - £61,470 Grade: Level 5, Zone 1 Location:&nbsp;Holmes Road Depot, NW5 3AP Contract Type:&nbsp;Permanent Hours:&nbsp;36 Hours (Full Time) Closing Date:&nbsp;Sunday 31^st August at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; How You’ll Be Involved Reporting to the Major Repairs Operations Manager, you’ll play a key role in ensuring that major repairs to the Council’s housing stock are delivered to the highest standards of quality, customer satisfaction, and health &amp; safety. You’ll oversee a budget of approximately £1.5 million, agreeing project scopes with subcontractors and ensuring delivery within set timescales and financial parameters.&nbsp; Your expertise will be vital in identifying and diagnosing complex property issues, evaluating solutions based on cost, resident impact, quality, and risk, and specifying bespoke technical responses where needed. You’ll manage programmes of work from inspection through to completion, monitoring contractor performance, ensuring compliance with regulatory frameworks, and maintaining accurate records on the Council’s systems. This is a hands-on, strategic role where your ability to lead, make informed decisions, and deliver high-quality outcomes will directly impact residents and the wider community. This post is exempt from the Rehabilitation of Offenders Act and will require an Basic DBS. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: &nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We’re looking for someone with extensive experience in delivering major repairs services within social housing, who brings a deep understanding of building pathology, inspection processes, and a wide range of repair techniques from damp resolution and structural subsidence to external refurbishments like roofing and window replacements.&nbsp; You’ll have a solid grasp of leaseholder and Section 20 procedures, health and safety responsibilities under CDM regulations, and current housing legislation. Your ability to manage complex programmes of work and oversee budgets exceeding £1 million will be key. Alongside your technical expertise, you’ll be a strong communicator, able to engage effectively across the organisation, remain calm under pressure, and work collaboratively to deliver high-quality outcomes for residents. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Repairs Manager

<ul></ul>

Please apply online via the link provided.



Managing Agent Liaison Officer
Salary: £37,602 per annum plus eligibility to earn up to 5% Performance Related Bonus
Contract: Full-time, permanent
Location: Hale Village, London, N17
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an exciting new role for someone with experience of Property Management/the Housing Sector to join our dedicated team.
Liaising with Superior Landlords and their managing agents, you will provide support to Newlon Teams to ensure processes are put in place, so that customers receive an effective service and responsible teams are assured of compliance and invoices paid.
This will involve processing service charge, ground rent, insurance and other one-off invoices, raising queries as necessary to ensure they are received/paid on time. In addition, you will work with the Managing Agent Property Team Leader and Service Centre to assist with establishing hot water and heating reporting processes, including escalation and step in procedures.
You’ll need working knowledge of standards and statutory regulations requirements relating to property compliance, together with the ability to read and interpret leases and service level agreements.
An understanding of the aspirations of tenants and leaseholders is also essential, as well as the knowledge to assist the Fire Safety Team with setting up processes.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. &nbsp;You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Applicants must be eligible to work in the UK.
For further information and to apply, please click on the apply link above.
Closing date is 23:59 on Wednesday 3 September 2025
Online assessments will be held between Tuesday 9 and Wednesday 10 September 2025
Interviews will be held at the Newlon Head Office on Monday 15 September 2025
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
No agencies please.

Managing Agent Liaison Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2366/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2368/Service_Improvement_Officer__Complaints__JD_-_v2.pdf" target="_blank">Service_Improvement_Officer__Complaints__JD_-_v2</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you looking for a role where your insight can directly improve public services and customer outcomes?
Do you have experience handling housing complaints, legal disrepair claims, or Freedom of Information requests?
Do your skills include analytical thinking, excellent communication, and the ability to influence service improvements?
As a detail-oriented professional with a strong understanding of housing services, complaints handling, and regulatory standards, you’ll play a pivotal role in driving service improvements and shaping how we learn from customer feedback.
This is the perfect opportunity for someone who thrives on investigating issues thoroughly, collaborating with internal and external stakeholders, and helping shape a positive complaints culture across the housing service.
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact Anna McGee, Housing Service Improvement Officer (Complaints), on <a href="mailto:Anna.McGee@waverley.gov.uk" target="_blank">Anna.McGee@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday the 8th September 2025
Interview date:&nbsp;w/c 15th September 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Service Improvement Officer (Complaints)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2201/Job_Description_-_Hostel_Manager.pdf" target="_blank">Job_Description_-_Hostel_Manager</a></li>
</ul>

Please apply online via the link provided.



We’re looking for proactive, positive, team players who are willing to go the extra mile, to help us build better lives for our residents.&nbsp;&nbsp;
Hostel Manager
Scale - PO1 (honorarium to PO2)
Shifts - Hours of service are on a rota basis: 08:00 - 20:12&nbsp;
Shifts are Monday - Friday 08:00 - 16:12 or 12:00 - 20:12 (shifts are split usually alternate weeks)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Saturday &amp; Sunday 10:00 - 18:00 (worked approximately one weekend every 6 weeks, with rest days in lieu)
This is a great opportunity for anyone with an interest in housing management to utilise and develop their Benefit and Homeless Prevention knowledge to further develop their skills.
Whilst you will be part of a team, we need Hostel Managers who are able to work with a minimum of supervision and take responsibility for ensuring the smooth running of the hostel buildings and supporting our residents on their journey to finding settled accommodation.
The role entails: Inducting new residents, managing anti-social behaviour, ensuring the buildings are Health and safety compliant, enforcing Licence Agreement conditions, carrying out voids management and evictions, undertaking daily Site checks, raising, monitoring and following up on repairs, supervision of Hostel Caretakers and provision of support and guidance to customers particularly relating to Move On options.
In particular we are looking for candidates with the following skills and attributes:
- Experience of working within the framework of the Homelessness Reduction Act&nbsp;
- Excellent communication skills including the ability to converse at ease with customers and have open conversations regarding the length of stay in hostels and move on options.
- Active and confident with a ‘can do attitude’&nbsp;
- Be committed and flexible&nbsp;
- Able to respond to varied customer needs and manage expectations
- The ability to show empathy as many customers have gone through a crisis resulting in them being placed in hostel accommodation&nbsp;
- Planning and organisational skills are vital to this role&nbsp;&nbsp;
- An understanding of health &amp; safety requirements in hostels
- The ability to work unsupervised.
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
An Enhanced DBS Check is required for this role
Our Service
The Benefits &amp; Homeless Prevention Service is a very busy service, working with a wide range of residents who need our support to deal with the complex challenges they face. It is also a great place to work, develop and learn.
At Hackney we have taken an innovative approach to delivering the service by combining Benefits and Homeless Prevention functions. This gives us an opportunity to work together to help residents through their housing challenges using a holistic approach.
For more information please watch our&nbsp;<a href="https://drive.google.com/file/d/17wHIvggFkKFkdcL8TyylXanLAw_zDRVT/view" target="_blank">introductory video here</a>&nbsp;from our Assistant Director.
Our borough
Hackney is London's most diverse and dynamic borough.&nbsp;Reaching from the Square Mile to Queen Elizabeth Olympic Park, this is an area of rapid economic growth, particularly in technology, media, fashion and other creative industries. Hackney has more green spaces than any other inner London borough; some of the capital's finest schools; first class transport connections; excellent public services; and thriving arts, cultural and retail sectors. We seek people with ambition, creativity and commitment to ensure our economic growth provides benefits for everyone and creates opportunities to transform the lives of residents.
Hackney offers great benefits, for our people, including a range of flexible working options, discounts and other schemes to help you save money and the opportunity to plan for your future by joining the local government pension scheme (more details are available online here:&nbsp;<a href="https://hackney.gov.uk/staff-benefits" target="_blank">https://hackney.gov.uk/staff-benefits</a>).&nbsp;
Hackney also actively promotes equalities and diversity, find out more here:&nbsp;<a href="https://www.hackney.gov.uk/equality-diversity/" target="_blank">https://www.hackney.gov.uk/equality-diversity/</a>
At Hackney, we go that extra mile for our people; we offer a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation. If you share our values and are ready to be part of our exciting journey please apply now!
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
We are passionate about equal opportunities and welcome a diversity of talent to apply.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;31 August 2025 (22:59)
Interview and assessment date:&nbsp;W/c 15 September 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Hostel Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2317/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2318/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2322/Housing_Contracts_and_Compliance_Manager__H_S__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__H_S__-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2323/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Health and Safety workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Health and Safety related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Fire Risk Assessment and Fire Door Inspections</li>
<li>Asbestos</li>
<li>Damp and Mould</li>
<li>Water Hygiene</li>
<li>Fall Arrest Systems</li>
<li>Communal TV Aerials</li>
<li>PAT Testing</li>
<li>Fire Alarm Servicing</li>
<li>Emergency Lighting</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and health &amp; safety. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
&nbsp;Closing Date: 5 September 2025 - 23:55pm
Intevriew dates: TBC

Housing Contracts and Compliance Manager – Health and Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2310/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2311/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2315/Housing_Contracts_and_Compliance_Manager__M_E__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__M_E__-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2316/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Mechanical and Electrical workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Mechanical and Electrical &nbsp;related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Gas Servicing (Commercial and Domestic)</li>
<li>Electrical EICR Testing (Communal and Domestic)</li>
<li>Emergency Lighting</li>
<li>Portable Appliance Testing</li>
<li>Lightning Protection Systems</li>
<li>Communal TV Aerials</li>
<li>Lift Servicing (Passenger, Stairlifts, Through-floor lifts, and Hoists)</li>
<li>LOLER examination management</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and mechanical and electrical workstreams. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date:&nbsp; 5 September 2025 - 23:55pm
Inteview dates: TBC

43 Housing Jobs in Royal Borough of Kingston upon Thames, UK