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Job Title: Senior Technical Officer Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Stevenage with Countywide travel Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>This is an exciting opportunity to join Hertfordshire Home Improvement Agency (HHIA) in our fast-paced DFG adaptations and income generating service. We are looking for Senior Technical Officer who is highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of managerial support. You will join a friendly, dedicated and inclusive support team.The Hertfordshire Home Improvement Agency (HHIA) is part of an innovative amalgamation of resources from six districts coming together to provide a service that supports the independence of local residents. The aim of the HHIA is to create a better living experience through adaptation for residents of Hertfordshire. The HHIA can deliver this through a government grant known as the Disabled Facilities Grant.The Disabled Facilities Grant (DFG), which is means tested, helps to pay for essential home adaptations such as Level Access showers, stairlifts, ramps or to make other changes to the home to enable disabled children and adults to lead more independent lives.<h4>About the role</h4><ul><li>The Senior Technical officer would draw up plans, assess costs and draw up schemes of works for adaptations, produce tender documentation and support planning applications.</li><li>To monitor and supervise complex works while on site, liaising directly with building contractor when necessary and acts as the departmental emergency contact in relation to all works.</li><li>To undertake complex or sensitive technical work in line with Technical Officer role, but for which a higher level of authority/experience is required. For example; where the client has a complex disability.</li><li>Evaluate and sign off practical completion of works, agree defects list and remedial work, check quality and ensure that the site is left clean and tidy.</li><li>Liaise with the customer to ensure their satisfaction with the work before formally certifying completion.</li><li>To ensure all paperwork and records are kept up to date and are accurate in accordance with CDM and any other regulatory or statutory requirements</li><li>Ability to work collaboratively with OT, health and casework officers from across the council and other services.</li><li>Ensure projects deliver to agreed quality standards, timescales and budgets and programmes deliver benefits against targets.</li><li>Work with district HHIA Partnership, Housing associations, OTs to achieve required outcomes.</li><li>Ensure all systems operate smoothly and align with our quality standards.</li></ul> Every week is different and an opportunity to learn. Our team is involved in a hugely diverse set of services and initiatives, with opportunities to build new relationships and understand the important services we deliver to residents of Hertfordshire. The challenges are many, the reward of client being independent in their own homes through adaptations for the people that we support and seeing the changes that come from that make the efforts worthwhile.<h4>About you</h4>Essential Criteria<ul><li>Building, surveying or construction related qualification</li><li>Full UK Driving Licence</li><li>Experience of using CAD or other similar software</li><li>Experience of overseeing contractors on site</li><li>Experience of tender documents and costings</li><li>Experience of producing technical specifications and preparing contract documentation</li></ul>Desirable:<ul><li>Understanding of Disabled Facilities Grant</li><li>Member of a construction related professional body</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC12 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:sabrina.kelly@hertfordshire.gov.uk" target="_blank">sabrina.kelly@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Senior Technical Officer

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Housing Estate Services Support Officer(P00017)Fixed Term Contract to December 2026Starting salary £27,544 with potential progression to £29,383 on achieving designated skills and experience37 hours per week (4 days in the office/hybrid working)We have an exciting opportunity for a Housing Estate Services Support Officer to join our team.At Welwyn and Hatfield Borough Council we work hard to improve the lives and wellbeing of our tenants and leaseholders through a sense of community where people feel safe in their neighbourhoods and which they can enjoy and take pride in.The main focus of this role will be the management of administration tasks, taking customer calls and writing letters and emails within the office.You will be assisting the Housing Estates Services Manager and Neighbourhood team with onsite inspections and contract management across Welwyn and Hatfield.You will be a motivated individual, customer focused and proactive.You will provide a high-quality administration service to support the delivery of the neighbourhood and estate management functions across the borough.We are looking for someone who has an understanding of what great customer service involves and a commitment to delivering outstanding results.We are looking for someone with:<ul>
<li>Experience of working in the housing sector, helpdesk environment or a similar customer facing role with strong customer care skills.</li>
<li>Experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.</li>
<li>Able to prioritise their workload to meet deadlines but is flexible enough to meet the needs of the business.</li>
<li>Experience of raising and processing orders.</li>
<li>Experience of working collaboratively and building successful working relationships with key stakeholders, partners and customers.</li>
<li>Good IT skills.</li>
<li>A full UK driving licence and have access to a vehicle.</li>
</ul>You will join a forward-thinking Council that puts their customers first. We know that in order to provide the best for our residents and visitors, we need to do the same for our people.We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.If you are passionate about helping people and enjoy working in a fast-paced environment alongside a great team – we want to hear from you. Applications close on 27 July 2025Remote assessments will be held on 1 August 2025Interviews will be held on 8 August 2025 Keywords: Welwyn hatfield borough council, local government, housing, estates, leaseholders, tenants, administration, contract management, administration, support.

Welwyn Hatfield Borough Council

Housing Estates Support Officer (RP0017)

We are looking for an experienced housing professional to join the council&amp;©s Housing Options Team. You would become a member of a small team focusing on preventing homelessness and offering help and advice to customers who are in housing need and may be vulnerable. We need someone who can comprehend the often complex needs of individuals within our community and who will relish the challenge of finding solutions for them. This role will be the lead officer visiting and supporting a caseload of overseas arrivals from Ukraine and Afghanistan supporting them to navigate their housing options and homelessness.Ideally you will already be working within the homelessness sector and have a good understanding of a local authority&amp;©s homelessness duties.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Options Officer (Overseas Arrivals Lead)

As a Housing Register and Allocations Officer you will be ensuring all applications to the Housing Register are processed and applicants housing need assessed in accordance with the Council&amp;©s Allocations Policy, and for carrying out all the administrative processes required.&nbsp;This is a varied role providing general housing advice to customers both face to face, on the telephone and by email.&nbsp; The role includes shortlisting bids from applicants for social housing and ensuring nominations are made to social housing providers within required timescales, updating systems, and keeping applicants informed.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Register and Allocations Officer

We are seeking an experienced housing options/homelessness officer to work alongside the Housing Options Manager to supervise the day to day case management of the Housing Options Officer and provide technical and legal advice to officers in terms of their cases and decision making.You will be knowledgeable in terms of the homelessness legislation and case law and have experience of carrying out homelessness reviews decisions. While not directly line managing the team you will hold regular case review supervisions and hold a small caseload of complex cases of your own.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Senior Housing Options Officer

We are looking for someone with experience in organising and supporting teams, not necessarily in the housing sector, however some experience of administration and invoice processing would be required. We work in a customer focussed way to ensure that anyone approaching the service is directed to the right person or team first time and part of this role will be dealing with preliminary customer requests in a prompt, friendly and professional manner.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Housing Finance and Admin Officer

This role will liaise with accommodation providers, particularly bed and breakfast establishments carrying out regular visits to residents and ensuring the accommodation meets agreed standards. Ideally you will already be working within a housing related sector however we would also consider applications from people who have other relevant experience, and the skills needed to work within this frontline team.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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Temporary Accommodation Officer

We are seeking an experienced and motivated manager to lead and co-ordinate the day to day operational business of the Housing Options Team, managing six Housing Options Officers supported by a Senior ensuring households approaching the council for advice or who are facing homelessness receive accurate information and receive a customer focused service.Unfortunately, we are unable to consider applications from candidates who require visa sponsorship.





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8 Housing Jobs in Saffron Walden, UK