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Tenancy Support Officer (Temporary Accommodation)(RP0131)Starting salary £34,431pa with potential progression to £37,464pa on achieving designated skills and experience12 months fixed term contract37 hours per week (hybrid working)Are you someone who enjoys assisting others? Are you able to find solutions for people? If so, this could be the ideal job for you!We are looking for a dedicated and empathetic individual to join our Temporary Accommodation Team.Working as part of a busy Housing Needs Team, across several locations, you will be helping families and vulnerable people whilst they reside in the Council’s temporary accommodation. You will have the knowledge, flexibility and skills to deal with people from different backgrounds and situations.As part of the Temporary Accommodation team, you will assist residents with maintaining their rent payments, making claims for welfare benefits and ensuring income maximisation.Safeguarding vulnerable people is at the heart of the service we provide, and you will be expected to have a sound understanding of safeguarding principals.You will have strong technical and working knowledge of welfare benefits and in particular the processes and entitlements to housing benefit. Part of the role will involve referring to and liaising with partner organisations and to actively participate in statutory and multi-agency case meetings such as professional’s meetings and child protection conference as required.Our customers come from all backgrounds with different life experiences. When they approach us, they are often going through the most stressful time in their life. You will assist them in areas they are struggling and need support with.This team changes lives, and you can be part of that!Applicants will need to have a full driving licence and use of a car as the role involves frequent travel between sites.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do. We value everyone who works with us, no matter what their role is. We are committed to supporting and developing our staff.What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. If you would like to have an informal discussion about the role, please contact Dan Parsons, Temporary Accommodation Manager, on 01707 357618Please note that we do not provide sponsorship for employment in the UK. Closing date for applications is 5 October 2025Remote assessments to be held on 9 October2025Interviews will be held on 14 October 2025 Keywords: Welwyn Hatfield, temporary accommodation, housing needs, welfare, benefits, safeguarding, support, Hertfordshire

Welwyn Hatfield Borough Council

Tenancy Support Officer (Temporary Accommodation) (RP0131)

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Home Ownership Officer(RP0146)Salary £30,756 - £37,464 (Career Grade Scheme with appointment level dependent on experience)37 hours per week (hybrid working) Our aim is to put our customers at the heart of what we do, and we strive to ensure we provide the very best services all our customers.An exciting opportunity has arisen within our Home Ownership Team for a Career Grade Home Ownership Officer.This career grade post is the perfect role for either an experienced leasehold practitioner or someone looking to start out in their career in leasehold.Either way, we want to support and develop your skills to maximise the value of your contribution to the council. And we expect to appoint someone who has a genuine drive for personal development and achievement.This is a key role, and it will be up to you to provide a customer focussed, proactive, comprehensive and high-quality leasehold management service to council leaseholders in Welwyn Hatfield.This is a varied role encompassing the calculation and billing of annual service charges &amp; major works and administering the sale of council properties through the right to buy. We are looking for someone who has: <ul>
<li>Experience of working in a Housing, Accounts or Administration field</li>
<li>Experience of analysing and interpreting information in a meaningful and understandable way</li>
<li>Good level of numeric, analytical and decision-making skills</li>
<li>Strong IT skills, including Microsoft Office and other systems/applications</li>
</ul>About you:<ul>
<li>Good written and verbal communication skills tailored towards a range of audiences</li>
<li>Excellent time management and organisational skills to effectively manage and plan a varied workload</li>
<li>Experience of dealing with customers displaying challenging behaviour</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.What we can offer you:We pride ourselves on our commitment to our employees– striving to ensure that each and every employee feels valued and happy in their work. You will be joining asupportiveenvironment that values innovation and professional growth.<ul>
<li>Working in the vibrant town centre of Hatfield.</li>
<li>Flexible and hybrid working for a great work life balance.</li>
<li>Local government pension scheme</li>
<li>Generous annual leave</li>
</ul>For a list of our benefits visit our careers page here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>Our COREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do. If you think you have the skills and enjoy achallenge, we’d like to hear from you.Please note we do not offer visa sponsorship for employment in the UK. Closing date for applications is 21 September 2025.Assessments will be held on 25 September 2025.Interviews will be held on 2 October 2025. Keywords: leasehold, right to buy, accounts, administration, home ownership, finance, welwyn hatfield, local government.

Career Grade Home Ownership Officer (RP0146)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3171/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3172/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3173/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3174/HAM_-_Housing_Allocations_Manager.docx" target="_blank">HAM_-_Housing_Allocations_Manager</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Housing Allocations Manager (Ref: HAM) Salary £41,808.52 pa
This is your opportunity to join a busy and forward-thinking housing service, providing expert advice to customers to help prevent homelessness. The role is responsible for addressing housing needs in the Borough by managing all aspects of the Council’s social housing register. You will be working with partners including housing associations to achieve successful lettings. &nbsp;
As the Council does not hold its own housing stock, this role is key in working closely with housing association partners to make sure social rented homes are let in timely manner, in accordance with protocols, to those most in need. You will be responsible for overseeing the team that assesses and reviews applications, therefore you will need experience in applying housing law, policy and eligibility criteria to individual cases through careful assessment of circumstances and in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group, so the ability to converse at ease with members of the public is essential.&nbsp;
If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, in a housing role. Essentially, you will have worked in a busy and varied customer facing environment, dealing with vulnerable or disadvantaged people. You should be able to demonstrate your commitment to working collaboratively as part of the wider housing team helping local people and families and making a difference to their lives. &nbsp;Training on specific policies and safeguarding protocols will be provided. A full driving licence would be advantageous.
This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 19/09/2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

3 Housing Jobs in Saffron Walden, UK