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Ending Homelessness in Enfield 
Our homelessness service is focused on homelessness prevention, reducing temporary accommodation and ending street homelessness. 
Our Housing Advisory Service delivers sustainable housing outcomes for Enfield residents through a range of services, including data-driven early intervention, community outreach, specialist practice teams and a street homelessness service. 
We are seeking proactive, outcome focused people to join our Street Homelessness Service. The Street Homelessness Service has been set the ambitious target to end rough sleeping in Enfield. 
Sustainable Housing Support Worker - Secondment/Fixed Term role until March 2026 
We are recruiting for a Sustainable Housing Support Worker, to work within the Street Homelessness Accommodation Team, part of the Street Homelessness Service. The Street Homelessness Accommodation Team provide housing related support services to former rough sleepers across several distinct supported housing projects including – Housing First, Dispersed, and Shared Accommodation. 
The ideal candidate will be ambitious, proactive, collaborative, highly motivated and ready for a new challenge. You must also have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice. You will have a solid understanding of safeguarding practices .for vulnerable households, as well as the drive to empower tenants to maintain their tenancies, engage with support services via our mulitdiscpliary partnership process, and move on into longer term appropriate accommodation. 
This is a fantastic opportunity to join an innovative and inspiring service aimed at ending rough sleeping in Enfield. 
Contact Details 
If you would like to know more about the role, please contact Selwyn Albert on 07356 141457 for an informal discussion 
If you have any difficulties accessing this information, please contact Vickie McGrath at <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> or at 020 8132 1053 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Sustainable Housing Support Worker

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Housing Estate Services Support Officer(P00017)Fixed Term Contract to December 2026Starting salary £27,544 with potential progression to £29,383 on achieving designated skills and experience37 hours per week (4 days in the office/hybrid working)We have an exciting opportunity for a Housing Estate Services Support Officer to join our team.At Welwyn and Hatfield Borough Council we work hard to improve the lives and wellbeing of our tenants and leaseholders through a sense of community where people feel safe in their neighbourhoods and which they can enjoy and take pride in.The main focus of this role will be the management of administration tasks, taking customer calls and writing letters and emails within the office.You will be assisting the Housing Estates Services Manager and Neighbourhood team with onsite inspections and contract management across Welwyn and Hatfield.You will be a motivated individual, customer focused and proactive.You will provide a high-quality administration service to support the delivery of the neighbourhood and estate management functions across the borough.We are looking for someone who has an understanding of what great customer service involves and a commitment to delivering outstanding results.We are looking for someone with:<ul>
<li>Experience of working in the housing sector, helpdesk environment or a similar customer facing role with strong customer care skills.</li>
<li>Experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.</li>
<li>Able to prioritise their workload to meet deadlines but is flexible enough to meet the needs of the business.</li>
<li>Experience of raising and processing orders.</li>
<li>Experience of working collaboratively and building successful working relationships with key stakeholders, partners and customers.</li>
<li>Good IT skills.</li>
<li>A full UK driving licence and have access to a vehicle.</li>
</ul>You will join a forward-thinking Council that puts their customers first. We know that in order to provide the best for our residents and visitors, we need to do the same for our people.We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.If you are passionate about helping people and enjoy working in a fast-paced environment alongside a great team – we want to hear from you. Applications close on 27 July 2025Remote assessments will be held on 1 August 2025Interviews will be held on 8 August 2025 Keywords: Welwyn hatfield borough council, local government, housing, estates, leaseholders, tenants, administration, contract management, administration, support.

Welwyn Hatfield Borough Council

Housing Estates Support Officer (RP0017)

<h2>About the job</h2>Salary: £41,511 - £44,711 a year pro rata plus £963 essential car user allowance Hours per week: 37 Contract type: Fixed Term for 1 yearThis position is available as a secondment opportunity for 1 year. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.Are you passionate about making a difference in your community? As our Income Management Team Leader, you’ll play a crucial role in delivering an effective and efficient income management service for all Housing Operations council clients. This dynamic position will have you at the heart of key processes such as rent collection, income maximisation, arrears recovery, and debt management.You'll coordinate money and benefit advice, manage court possession proceedings, and advocate for clients when needed. Your role will also focus on promoting social and financial inclusion by staying ahead of the latest welfare benefits like Universal Credit, training your team, and informing tenants.In addition, you'll manage and guide the Income Management Team, providing clear direction, effective training, and supervision to help achieve our wider Housing Landlord objectives.Please note this role does not attract sponsorship.<h2>About you</h2>To be successful in this role, you will have: <ul><li>Proven experience&nbsp;in managing systems and processes related to income in a housing management or financial environment.</li><li>Strong leadership experience, including staff management and performance monitoring.</li><li>Excellent&nbsp;communication skills, both written and verbal, with the ability to engage a wide range of stakeholders, including customers, internal departments, and external agencies.</li><li>The ability to&nbsp;provide complex technical and legal advice, offering realistic and practical solutions to both routine and complex issues.</li><li>Demonstrated ability to&nbsp;lead, motivate, and develop a team, fostering a collaborative and high-performance culture.</li><li>Expert knowledge&nbsp;of current housing legislation, regulations, and best practices.</li><li>Comprehensive understanding of&nbsp;arrears control,&nbsp;temporary accommodation,&nbsp;welfare benefits, and&nbsp;basic debt counselling&nbsp;principles.</li><li>Chartered Institute of Housing (CIH)&nbsp;membership or equivalent qualification, or substantial equivalent experience.</li></ul><h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540409&amp;ptId=11542" target="_blank">download: Luton_Values_Flyer.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1542984&amp;ptId=11542" target="_blank">download: Income Team Manager JD.pdf</a></li></ul>





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Luton Borough Council

Income Team Manager

<h4>The role</h4>We’re offering an exciting opportunity to play a vital role in managing and maximising the use of Southwark’s extensive portfolio of over 7,000 garages, car parks, and other non-residential units. As a Lettings Officer (Garages), you’ll be at the heart of making sure these spaces are efficiently let and well maintained, helping reduce void times, increase income, and ensure that our residents and clients receive an excellent service.You’ll manage the full lifecycle of non-residential lettings, from advertising and sign-ups to inspections and enforcement. This includes managing waiting lists, inspecting properties, monitoring licence compliance, and liaising with repairs teams to ensure timely turnaround of voids. Your work will involve on-the-ground engagement with residents and licensees, as well as joint inspections and community consultation, keeping communication clear and ensuring high standards are upheld across your patch.With a strong focus on customer service and operational delivery, you’ll be a key face of the service, advising applicants, coordinating with internal teams and stakeholders. Your role will directly impact the experience of thousands of residents and contribute to a well-managed, income-generating portfolio.Why this role is a standout opportunity?<ul><li>Visible Impact, Community Benefit: Help transform underused spaces into valuable assets that support local needs and generate income for frontline services.</li><li>Lead Your Own Patch: Enjoy the autonomy to manage lettings from end to end - inspecting sites, resolving issues, and driving performance across your portfolio.</li><li>Modern Tools, Meaningful Work: Use digital systems like MySouthwark to enhance the customer experience while working in a service rooted in purpose, place, and pride.</li></ul>Key responsibilities:<ul><li>Manage the lettings process for over 7,000 garages, parking spaces, and non-residential units to minimise voids and maximise income.</li><li>Maintain and update waiting lists, ensuring fair and efficient allocation in line with lettings policy.</li><li>Carry out inspections of voids, identify repairs, and coordinate with contractors to ensure quick turnarounds.</li><li>Enforce licence agreements, investigate breaches, and take appropriate action, including legal processes where required.</li><li>Support customers through digital platforms like MySouthwark, promoting self-service and improving the online experience.</li><li>Represent the service at meetings and resident forums, providing clear advice, updates, and consultation on local lettings matters.</li></ul>What you’ll bring to the role:<ul><li>Experience in letting non-residential units (e.g. garages, stores) and managing parking schemes</li><li>Strong knowledge of tenancy and licence management, lettings standards, and repairs processes</li><li>Proven ability to manage void turnarounds and reduce lettings times</li><li>Confident in enforcing licence terms, resolving breaches, and handling legal processes</li><li>Excellent communication skills - written, verbal, and report writing</li><li>Ability to manage your own workload, prioritise effectively, and meet performance targets</li><li>Comfortable working with digital systems and supporting customers with online tools</li><li>A strong understanding of health &amp; safety, equalities, and lone working practices</li></ul><h4>Why Southwark?</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities.Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice, and inequality) underpins all that we do.<h4>Additional details</h4>We have two posts available: x1 permanent and x1 fixed term contract for 12 months. If you have a preference, please indicate this clearly on your application form.Full time, 36 hours per week. Please note, this role requires working from the office and on-site across the borough, Monday to Friday.Please note, we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK without restrictions.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:<ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul>Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul><h4>Recruitment timetable</h4>Closing date: 27/07/2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: 06/08/2025We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2553094&amp;ptId=105804" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





<ul></ul>

Southwark Council

Lettings Officer (Garages)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9233/Maintenance_Supervisor.doc" target="_blank">Maintenance_Supervisor</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Maintenance Supervisor Voids - 6898

Title: Maintenance Supervisor Voids
Contract Type: FTC until August 2026 – Full Time – 35 hours
Salary: £40,649 per annum to £44,825 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona: Agile – 1 – 2 days office attendance required.

Working Pattern: Monday – Friday – 09:00 – 17:00

Closing Date: 21st&nbsp;July 2025&nbsp; - 23:00

Interview Dates: Week commencing 4th&nbsp;August 2025

<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2Eav/P3PNPXbpy1IL5h4BRiEwfMx5GoNuWkE76UQeuZO6b7IXK70Kd0Rfe69iOULp2Y" target="_blank">Role Profile - Maintenance Supervisor - Voids.doc</a> 

Join our Maintenance Services Team at L&amp;Q:

Maintenance Services are looking for an experienced people manager&nbsp;to fill the role of&nbsp;a&nbsp;Maintenance Supervisor covering South and Southwest including Brixton, Peckham, Lambeth, Southwark and surrounding areas. With the primary responsibility focusing on voids delivery, voids management and voids surveying. You will be required as part of your duties to manage and liaise with contractors. The role reports directly to the Area Voids Manager of the area you are assigned to, you will be part of an experienced supervisory team.
If this sounds like you, we would love for you to apply!

Your impact in the role:

The successful post holder will be responsible for the day-to-day running of void repairs, pre-inspections, post inspections, compliance and WIP all in line with the standard and KPIs.
You should be confident to give advice and instruction to contractors and operatives on complexed jobs and hard fixes. You will be responsible for interacting and engaging with managers, stakeholders from other areas of the business. You will liaise with the Neighbourhood and caretaking teams as well as contact centre and other supervisors to ensure consistency in service delivery.&nbsp;
You will be confident in managing contractors, meeting regularly&nbsp;with the commercial team, and reporting any relevant information on performance to them.
L&amp;Q prides itself on high levels of professional, customer focused service and we expect our Maintenance Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind.&nbsp;&nbsp;You will be committed to our values (People, Impact, Inclusion, Responsibility and Passion) This role has direct influence over L&amp;Q’s reputation.
L&amp;Q are a value focused organisation, and our people managers will be confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We expect our&nbsp;supervisor’s&nbsp;to have a good understanding of Health and Safety including knowledge of Asbestos, Fire and Hygiene and for them to pass this knowledge on to their teams. Dealing quickly with any breaches or potential problems before they happen.
What you'll bring:
To be considered for this role candidates will demonstrate through this application that they have experience within the following areas.
(Please use the headings below, to give a short account of how you meet each criteria)
<ul>
<li>Ability to motivate Contractor’s to ensure the delivery of voids, within the allotted time scales.</li>
<li>
Work effectively under pressure.
</li>
<li>
The ability to challenge when needed.
</li>
<li>
Sound Health and Safety Knowledge.
</li>
<li>
Knowledge and the understanding of the significant risks if compliance isn’t adhered to.
</li>
<li>
Knowledge of trades and maintenance
</li>
<li>
Knowledge and understanding of the voids process
</li>
<li>
Understanding of the inspection/surveying process
</li>
<li>
Affective engagement with other teams both internal and external.
</li>
<li>
Ability to deliver outstanding customer service
</li>
<li>
Clear and Concise written and verbal communication skill
</li>
<li>
Knowledge of schedule of rates
</li>
<li>
A Full Clear UK Driving license.
</li>
</ul>
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click here to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Maintenance Supervisor

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Now is an exciting time to join our Complaints Team as we strengthen housing management and play a vital role in helping the council improve our resident experience and embed learning from feedback. This senior management role is key to helping us meet the requirements of the Housing Ombudsman and meeting the Consumer Standards set by the Regulator for Social Housing.&nbsp;The Complaints and ME manager, reports into the Head of Regulatory within the Strategy, Policy and Regulatory Assurance Division. Leading a team of officers and working with senior management, you will embed a resident- focussed culture and improve complaint handling acting as a champion for turning the insight from complaints into action. This role is also the lead contact with the Housing Ombudsman for the Housing Management service. You’ll be part of a team that lives the TOWER values—working Together, being Open, Willing, Excellent, and Respectful—while delivering fair, transparent, and accountable complaint resolutions. This is your opportunity to help shape a culture of learning and service improvement, aligned with our “Your Voice, Our Action” ethos. The application deadline is&nbsp;Sunday 27 July 2025; for further information, please contact the hiring manager&nbsp;<a href="mailto:darren.reynolds@towerhamlets.gov.uk" target="_blank">darren.reynolds@towerhamlets.gov.uk</a>. Interviews will be held week commencing the 4th August 2025.Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Complaint and ME Manager

<ul></ul>





Grade 6- £38,058- £41,442pa 12 Month Secondment Opportunity. An opportunity has become available to work with the Temporary Accommodation Team, within the Private Sector Leased (PSL) scheme. &nbsp;You will need excellent customer service, negotiation and partnership skills in the recovery of PSL tenant repair recharges. &nbsp;This role offers a blended working style, working from home, field working and office. &nbsp;Collaborating with the Repairs, Income management and PSL management teams to ensure evidence based recharges are applied to customers when applying recharges.&nbsp; To be responsible for the recovery of PSL tenant recharges acting as the main front-line link between tenants, the Council and its partners in recovering debt and directing tenants to relevant agencies to prevent and manage debt. &nbsp;Responsible for all aspects of raising awareness of tenant recharges across a variety of platforms. To monitor current recharge arrears and decide what action to take to progress each case depending on individual circumstances, ensuring a careful balance between the tenants’ needs and the best interests of the Council. To conduct interviews and home visits in the recovery of arrears, promote payment plans and payment methods, track progression of payments and provide accurate data and reporting to the Homeless Accommodation Manager. &nbsp;&nbsp; Please viewJob Profilehere&nbsp; For an informal discussion about the post, please contact <a href="mailto:Karen.Reed@havering.gov.uk" target="_blank">Karen.Reed@havering.gov.uk</a> The closing date for the receipt of applications is 16th July 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. &nbsp;Interview date to be confirmed.&nbsp; Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

PSL Recharge Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Team Leader to ensure that individuals and properties comply with statutory requirements and adhere to relevant council policies and procedures concerning Private Sector Housing. The role involves investigating and inspecting properties, taking all necessary follow-up actions to ensure compliance with applicable legislation. The successful candidate will represent the Council as a duly authorised officer, working collaboratively with relevant organisations to promote the safety and well-being of Harrow’s residents, businesses, and visitors. Additionally, the role includes overseeing the effective and compliant delivery of Private Sector Housing services to meet the Council’s statutory and policy obligations, while optimising the use of available resources to achieve the best possible outcomes. About You The successful candidate will have:<ul><li>Have an excellent knowledge of the range of legislation enforced by the Public Protection team.</li><li>Full current driving licence.</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills.</li><li>Competent in the use of standard computer systems.</li><li>Aptitude for the technical and legal aspects of the discipline.</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=23457&amp;hashed=497329654" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Team Leader Private Sector Housing

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8404/Privacy_Notice.pdf" target="_blank">Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8405/09082023_Recruitment_Information_Pack_FINAL.pdf" target="_blank">09082023_Recruitment_Information_Pack_FINAL</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8406/Senior_Housing_Solutions_Officer_-_JD.pdf" target="_blank">Senior_Housing_Solutions_Officer_-_JD</a></li>
</ul>

Please apply by clicking the 'Apply Now' button below. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment.
If it is difficult for you to apply online please contact us at Human Resources, Runnymede Borough Council, Civic Centre, Station Road, Addlestone, Surrey, KT15 2AH.
Email: <a href="mailto:humanresources@runnymede.gov.uk" target="_blank">humanresources@runnymede.gov.uk</a>. or Telephone: 01932 425517.



Housing Solutions Officer
Annual salary £36,573 - £40,607 for 37 hours per week
Hybrid working
About the role
This an exciting opportunity to join Runnymede Borough Council as we continue our positive work preventing homelessness and ending rough sleeping in the area. As the&nbsp;Senior&nbsp;Housing&nbsp;Solutions&nbsp;Officer, you will:
<ul>
<li>Carry out initial assessments of individuals circumstances</li>
<li>Provide tailored advice to enable the applicant to resolve their housing difficulty</li>
<li>Confirm the duties the Council owe to the applicant in writing</li>
<li>Continually review and update the advice and support we are able to provide to the applicant</li>
<li>Provide a full housing solutions service, offering advice and assistance</li>
<li>Make enquiries to satisfy yourself of the facts of the application</li>
<li>Make lawful decisions in accordance with the legislation</li>
<li>You will have a manageable level of cases</li>
<li>Quality check and provide case sign off</li>
<li>Deputise for the Housing Solutions Manager</li>
</ul>
We have an exceptional Housing Solutions team that has achieved many positive outcomes for applicants. This role will support us to continue to deliver a high-quality homelessness service.
You will have the opportunity to contribute to the implementation and performance of the Council’s Homelessness and Rough Sleeping Strategy and assist in the review of procedures and policies within the team.
About you
You will be joining a supportive, friendly team and will reporting directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual to join our team who can provide excellent customer service to support us to continue delivering first class housing solutions services. We are looking for exceptional candidates with a range of skills including:
<ul>
<li>Excellent working knowledge of the Housing Act 1996 (as amended)</li>
<li>Experience of carrying out detailed assessments</li>
<li>Good quality communication, both verbal and written</li>
<li>A team player</li>
<li>Encourages strategic thinking</li>
<li>Able to work well under pressure</li>
</ul>
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.&nbsp; We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision.&nbsp;
Benefits&nbsp;
<ul>
<li>Hybrid working 3 days in the office, 2 days working from home</li>
<li>Flexible working 7am-7pm (Core hours are 10-11.30am &amp; 2.30pm-4pm) and Flexi-leave</li>
<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>
<li>Excellent Pension Scheme, including access to an Additional Voluntary Contributions</li>
<li>Free Parking</li>
<li>Training and development opportunities</li>
<li>Payment of one professional membership per annum</li>
<li>Cycle to work + further related discounts</li>
<li>Season ticket loan</li>
<li>UK Healthcare plan after 1 years’ service</li>
<li>Dental insurance plan after 3 years’ service</li>
</ul>
How to apply
Please click the Apply Now Button
For more information on the role including the job description please see the extra information section
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at&nbsp;<a href="http://www.surreyjobs.info/vacancies/526996/external_links?index=0" target="_blank">humanresources@runnymede.gov.uk</a>&nbsp;or on 01932 425527 who will be able to assist you.
For an informal chat about this role please contact Iqvinder Sokhal, Head of Housing Solutions on <a href="mailto:iqvinder.sokhal@runnymede.gov.uk" target="_blank">iqvinder.sokhal@runnymede.gov.uk</a>
Closing Date: Tuesday 22nd July, 12pm
Interview Date(s): Thursday 31st July 2025
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

Runnymede Borough Council

Senior Housing Solutions Officer

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Income Recovery Officer Salary: £34,107 Hours: Full time (35) Location: Hemel HempsteadWe're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices.Key Responsibilities:<ul>
<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>
<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>
<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>
<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>
<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>
<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>
</ul>Experience and Qualifications Required:<ul>
<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>
<li>Educated to GCSE level with a grade C or above in English and Maths.</li>
<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>
<li>Knowledge and understanding of Housing and Welfare benefits.</li>
<li>Previous experience engaging with customers or service users.</li>
</ul>Why Join Us?Competitive Salary: £34,107Generous Leave: 33 days of annual leave including Bank Holidays (pro rata).Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts.Career Development: Access to training and development opportunities.Wellbeing Support: Health and wellbeing services.Fitness Facilities: Free access to our on-site gym.About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

21 Housing Jobs in Stanmore, UK