{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1745040650748,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"539a4a36-d0c3-4bf2-b572-356c30a91122","title":"Customer Care Coordinator","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start by carrying out pre-move-in snagging checks at a new development site, ensuring all homes meet the highest standards before residents move in. You might then host a home demonstration, introducing new residents to their homes and providing them with all the necessary information and documentation. Later, you could be responding to customer queries or visiting a property to resolve an issue in person, ensuring the customer feels supported and valued.<br><br>As a Customer Care Coordinator, you'll play a vital role in delivering an exceptional customer experience from the pre-construction phase through to handover and beyond. You'll liaise with contractors, site teams, and residents to ensure a seamless process, proactively addressing customer concerns and managing snagging issues to resolution. You'll also work closely with the Resolution Coordinator to investigate and resolve reported defects, ensuring homes meet the high standards our residents deserve.<br><br>You're a people person who thrives in a fast-paced environment and is committed to delivering excellent customer service. You'll enjoy working collaboratively across teams and with customers, and you're adept at balancing priorities to meet deadlines. This role requires travel across London for site visits, so you'll need to be flexible and proactive in managing your schedule.<br><br>In your role, you'll focus on delivering high-quality services to new residents, from ensuring snagging issues are addressed promptly to managing the move-in process with care and professionalism. If you're someone who's customer-focused, well-organised, and ready to make a difference in the lives of our residents, we'd love to hear from you.<br><br><strong>To be successful in this role, you'll be:</strong><ul> <li>Passionate about delivering exceptional customer service and creating positive experiences.</li> <li>A confident communicator who can build strong relationships with customers, contractors, and internal stakeholders.</li> <li>Proactive and organised, with the ability to manage multiple tasks and meet deadlines effectively.</li> <li>Experienced in resolving defects, aftercare, or repairs, preferably within the housing or construction sector.</li> <li>Knowledgeable about construction processes, project management, and regulatory requirements for residential properties.</li>\n</ul><strong>You'll have:</strong><ul> <li>A strong eye for detail, ensuring all documentation is accurate and homes meet high standards.</li> <li>The ability to use IT applications effectively, particularly MS Excel.</li> <li>An understanding of the development process, property defects, and the role of customer care in housing.</li> <li>Experience communicating and negotiating with internal and external stakeholders.</li> <li>A commitment to diversity and equal opportunities in customer relations, ensuring every customer feels valued.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>Chloe Singleton</strong> at <strong>chloe.singleton@peabody.org.uk</strong><br><br>We may close this advert before the advertised closing date, depending on the number of applications received. <br><br><strong>Interviews will be taking place week commencing 12th May.</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£37,650","publishDate":"2025-04-18T08:19:42.000Z","expirationDate":"2025-05-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f1e5c6c6-66a9-4352-9460-f112aafd5452.png","score":1,"featured":false,"enhanced":false},{"id":"db34da6a-8be6-4db2-b78f-2abeea339077","title":"Service Delivery Manager","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p><span><strong>What you'll do</strong></span></p><p><span>As a </span><span>Service Delivery Manager</span><span>, you will lead Notting Hill Genesis' IT support operations, ensuring seamless service delivery that empowers our teams to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly while fostering a culture of continuous improvement.</span></p><p><span><strong>How you'll do it</strong></span></p><ul>\n<li>\n<strong>Team Leadership</strong><strong>:</strong> Manage a team providing first and second-line IT support, mentoring staff through 1:1s, appraisals, and training to meet SLAs/KPIs.</li>\n<li>\n<strong>ServiceNow Ownership:</strong> Act as product owner for ServiceNow, optimising its use across NHG and delivering an improvement roadmap aligned with business priorities.</li>\n<li>\n<strong>Incident & Problem Management:</strong> Proactively identify and escalate P1 issues, resolve process gaps, and embed ITIL frameworks (Incident, Problem, Change Management).</li>\n<li>\n<strong>Asset & Vendor Coordination</strong>: Oversee IT asset management and liaise with third-party providers to ensure seamless system support and compliance.</li>\n<li>\n<strong>Continuous Improvement:</strong> Refine IT service delivery through data-driven insights, ensuring alignment with NHG's operational and regulatory requirements.</li>\n</ul><p><span><strong>The ideal candidate</strong></span></p><p><span>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation<span>. </span></span></p><p><span>We're seeking a </span><span>Service Delivery Manager</span><span> who blends technical expertise with inspirational leadership. You'll bring:</span></p><p><span>Essential:</span></p><ul>\n<li>ITIL Foundation certification (or higher) and a strong IT technical background, including hands-on experience with ServiceNow.</li>\n<li>Proven track record in managing IT support teams, with exceptional skills in complaint handling, time management, and cross-departmental collaboration.</li>\n<li>Deep understanding of ITIL processes and experience embedding them into daily operations.</li>\n<li>Excellent communication skills, capable of translating technical details into actionable insights for non-technical stakeholders.</li>\n</ul><p><span>Desirable:</span></p><ul><li>Experience in social housing or regulated sectors </li></ul><p><span><strong>What's in it for you?</strong></span></p><p><span><span>Once you join us, you'll find plenty of opportunities to grow within our organisation.</span> You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential<span>. Benefits include: </span></span></p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p><span><strong>All about us</strong></span></p><p><span>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London<span>.</span> We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff<span>. </span></span></p><p><span><span>For more information on what we do and what makes us different please visit: <a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> </span></span></p><p><span><span>We welcome applications from everyone.</span> We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation<span>.</span> We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments<span>. </span></span></p><p><span>To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> </span></p><p><span><strong>Selection Process</strong></span></p><p><span><span>Step 1:</span> If you are interested, please send your application now! <strong>Closing date is 30 April 2025</strong></span></p><p><span>Step 2: Successful candidates will be invited to interview and assessment</span></p><p><span>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg</span>.org.uk.  </p><p><span>Should a redeployee apply for this role, their application will be considered before any others. </span></p><p><span>This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) </span></p><p><span>NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity<span>.</span></span></p>","shortDescription":"","salaryDescription":"£50014 - £55452 per annum + 35 hours per week.","publishDate":"2025-04-17T02:00:51.000Z","expirationDate":"2025-05-01T02:00:51.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6ceb7621-d940-46f0-a1a6-e0f625e067b4.png","score":1,"featured":false,"enhanced":false},{"id":"121a60b2-f73d-46e8-8175-fc9e40a14cb5","title":"Electrician (Voids)","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"<strong>The role</strong><br><br>The Electrician is an essential member of the Direct Repairs department, working within our dedicated Voids team providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. Your main base will be Croydon, with regular travel required across London, and you will be provided with a company van for work purposes.<br><br><strong>What you'll have</strong><br><br>Electrical Installation - Section A - All Must have one from the below section:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>NVQ Level 3 Electrical Installation Qualification + AM2</li> <li>City and Guilds 2360 Parts 1 and 2</li> <li>City and Guilds 2330 Levels 2 and 3, (from Sept 2011)</li> <li>City and Guilds 2365 Levels 2 and 3 + AM2</li> <li>City and Guilds 2357 + Including AM2</li> <li>Level 3 Electrotechnical Experienced Worker Qualification 2346 + AM2E</li>\n</ul>Inspection & Testing - Section B - Must have one of the below for voids:<ul> <li>City and Guilds 2391 Periodic Inspection and Testing</li> <li>City and Guilds 2395 Inspection and testing</li>\n</ul>Wiring Regulations - Must have:<ul> <li>City and Guilds 2382-18/20, 18th Edition of the Wiring Regulations\"\" \"</li> <li>Electrical Maintenance/ Installation experience of 5 years</li>\n</ul>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.<br><br><strong>In your supporting statement, please address how you meet the above criteria.</strong><br><br><strong>Advert closing date: 11th May 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications).</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£40,600","publishDate":"2025-04-17T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b186391d-c1ca-4f6b-bff9-6413a550ffea.jpg","score":1,"featured":false,"enhanced":false},{"id":"bbb3d4b6-f632-4151-bf11-5bee74c64818","title":"Senior Service Charge Coordinator","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><strong>Senior Service Charge Coordinator</strong></span></p> <p><span><strong>PO5: Starting salary £52,674 per annum rising in annual increments to £55,710 per annum incl LW</strong></span></p> <p></p> <p><span><strong>About Us:</strong></span></p> <p><span>It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our </span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span>One Lambeth Values and Behaviours page.</span><span> </span></p> <p><span><strong>About the Borough:</strong></span></p> <p><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.</span></p> <p><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></p> <p><span><strong>About the Team:</strong></span></p> <p><span>Billing over £19 million of revenue per year the Service Charge Calculation team forms an essential part of the Housing and Adult Social Care directorate, recovering vital income that allows Lambeth Council to continue providing essential services to our residents.</span></p> <p><span>The team sits within the Homeownership and Rents department. The team is responsible for calculating the day-to-day service charges for over 9000 leasehold and freehold properties in the borough. The team also leads on gathering information for service charge queries and ensuring the charges are both accurate and reasonable.</span></p> <p><span><strong>About the Role:</strong></span></p> <p><span>The role would suit a service charge professional with extensive experience in setting leasehold service charges for either a local authority or housing association.</span></p> <p><span>The successful candidate must have excellent interpersonal skills and the ability to have a goal-orientated approach to complex problems.  Leading a busy team, you will need to have an organised approach to service charge construction, be a great team player, lead by example and be flexible and approachable. </span></p> <p><span>You must be able to ensure statutory and corporate deadlines are met in issuing the service charges. You must also have knowledge of current housing legislation as it relates to service charges. You will also occasionally be required to attend evening meetings as well as give evidence in court/first tier tribunal cases.</span></p> <p><span><strong>To be considered for interview, your CV and supporting statement will clearly evidence:</strong></span></p> <ul>\n<li><span>An excellent knowledge of leasehold issues, including but not limited to: service charges; major works projects; current law and legislation.</span></li> <li><span>Broad knowledge and awareness of current issues and developments affecting the management of council housing.</span></li> <li><span>Excellent knowledge of the accounting process when constructing service charges.</span></li> <li><span>Substantial management experience in leasehold management and practice, with a focus on the financial management of service charges.</span></li> <li><span>Experience as a team leader or line manager within a large, complex, customer-focused organisation and of monitoring team performance, preparing performance reports and acting to continually improve the business based on performance.</span></li> <li>\n<span>Experience of working with property management and accounting IT systems.</span><br> <span> </span>\n</li> </ul> <p><span>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:</span></p> <p><span><strong>Job Description and Person Specification</strong></span></p> <p></p> <p><span><strong>Contact Information:</strong></span></p> <p><span>For an informal discussion about the role, please contact Robert Mowatt at rmowatt@lambeth.gov.uk.</span></p> <p><span><strong>How to Apply:</strong></span></p> <p><span>If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.</span></p> <p><span><strong>We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.</strong></span></p> <p></p> <p><span><strong> </strong><i><strong>Recent applicants need not to apply</strong></i><strong> </strong></span></p> <p></p> <p><span><strong>Recruitment Timelines:</strong></span></p> <p><span><strong>Closing date: 11:59pm Monday 5th May 2025.</strong></span></p> <p></p> <p><span><strong>Benefits:</strong></span></p> <p><span>We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:</span></p> <p><span>·         </span><span>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</span></p> <p><span>·         </span><span>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</span></p> <p><span>·         </span><span>Membership in the Local Government Pension Scheme.</span></p> <p><span>·         </span><span>Hybrid Working.</span></p> <p><span>·         </span><span>Employee Assistance Programme.</span></p> <p><span>·         </span><span>Occupational Sick Pay based on length of service.</span></p> <p><span>·         </span><span>Discounts at local restaurants.</span></p> <p><span>·         </span><span>Discount at our Active Lambeth Gyms.</span></p> <p><span>·         </span><span>Learning and Development opportunities, including Apprenticeships.</span></p> <p><span>·         </span><span>Cycle to Work Scheme.</span></p> <p><span>·         </span><span>Secure Bike Storage facilities at our Town Hall and Civic Centre.</span></p> <p><span>·         </span><span>Trade Union Membership.</span></p> <p><span>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click </span><span>here</span><span>.</span></p> <p><span> </span></p> <p><span>We actively support applications from Lambeth Care Leavers</span></p> <p><span> </span></p>\n\n <img src=\"https://ars2.equest.com/?response_id=fb8a52398e74de17ba63236e8398eaea&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-16T15:40:04.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44f0a70f-31b5-41d7-a0fa-d15c2465fdc4.jpg","score":1,"featured":false,"enhanced":false},{"id":"820b0736-1541-49b7-b2d3-1d70ff658895","title":"Stock Condition Surveyor","employer":"Peabody","department":"","location":"London","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>Please note this role will cover various locations in the South East, Counties & London. </strong><br><br>Your day as a Stock Condition Surveyor might begin with a detailed inspection of a residential property, carefully assessing its condition and identifying any necessary repairs. Later, you could be working alongside your team to upload and analyse survey data, providing crucial insights that inform our maintenance programmes. Then you might find yourself meeting with an external contractor to discuss compliance with the latest construction standards, before heading to another site for a fire risk assessment, ensuring that all safety measures are in place.<br><br>You'll play a vital role in maintaining and enhancing the quality of Peabody's housing stock. Each day will bring a new set of responsibilities, whether you're managing comprehensive surveys, working with external agencies, or addressing residents' concerns about their homes. Your expertise ensures that our properties meet and exceed customer expectations while staying compliant with all regulatory requirements.<br><br>You're someone who excels in detail-oriented tasks, with a strong commitment to ensuring that every property is safe, well-maintained, and compliant with industry standards. You'll collaborate closely with various teams, using your technical knowledge to guide decision-making and effectively address any issues that arise. Your strong relationship-building and communication skills will be essential in this role.<br><br>Your responsibilities will include conducting detailed surveys and assessments, advising on property conditions, and contributing to the planning of future maintenance works. If you're thorough, technically proficient, and dedicated to providing excellent service, we'd love to hear from you.<br><br><strong>This role will require a Basic DBS check, full, clean UK Driving License and access to a vehicle. </strong><br><br>To succeed as a Stock Condition Surveyor, you are:<ul> <li>Committed to delivering top-notch customer service.</li> <li>Resilient, with a positive, flexible, and solution-oriented mindset.</li> <li>Organised, with the ability to manage a diverse caseload and prioritise tasks effectively.</li> <li>Experienced in conducting stock condition surveys, with knowledge of housing management, ideally within the social housing sector.</li>\n</ul><strong>Here just a few of the benefits for working at Peabody: </strong><ul> <li>30 days' annual holiday plus bank holidays <br> </li>\n</ul><ul> <li>Two additional paid volunteering days each year <br> </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal <br> </li> <li>4 x salary life assurance<br> </li> <li>Up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist Chloe Singleton at chloe.singleton@peabody.org.uk<br><br><strong>Interviews will be taking place week commencing 5th May. </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£43,830","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/47bb1dd8-a426-438b-812c-78e80172cae4.png","score":1,"featured":false,"enhanced":false},{"id":"94ba6c9a-4c5d-457d-8dac-3ef37967765f","title":"Estate Services Caretaker","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas.<br><br>As an<strong> Estate Services Caretaker,</strong> you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody: <br><br>This role will require a Basic DBS check. <strong>A Full UK driving licence is required.</strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? <br><br><strong>Interview Dates - Week commencing 5th May.</strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2de33a5a-fa80-44ca-ac00-271b06244cf7.png","score":1,"featured":false,"enhanced":false},{"id":"e79b6758-d728-4796-b204-e2a96c7dc61c","title":"Licensing Inspection and Enforcement Officer (Tier 2)","employer":"London Borough of Enfield","department":"","location":"Enfield","locationType":3,"description":"Licensing Inspection and Enforcement Officer (Tier 2)<br>\nFull time x 5 Vacancies<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do, by empowering our people to collaborate, think innovatively, make decisions and find solutions. Join us and be part of something better.<br>\nThe Private Rented Sector plays a very important role in Enfield’s strategic approach to meeting housing need. Enfield Council is committed to work in partnership with private rented sector landlords to improve and maintain high standards of accommodation and professional management and provide good quality housing. Enfield has a borough wide additional and large selective licensing schemes to help us to deal with private rented homes where safety standards are not being met and where properties are not being properly managed.<br>\nAre you an experienced Environmental Health Officer or housing standards practitioner looking for a new challenge? Enfield Council is seeking dedicated professionals to join our established Private Rented Housing team as Tier 2 Licensing Inspection and Enforcement Officers.<br>\nSuccessful candidates will be responsible for the inspection of licensed properties, investigating complaints, carrying out regulatory work and undertaking enforcement functions using the full range of enforcement powers to improve housing conditions across the private rented sector in the borough. As a Tier 2 Officer you will also provide assistance and guidance to Tier 1 Licensing Inspection Officers, lead on complex cases and specific projects.<br>\nIdeal candidates must:<br>\n• have a thorough and comprehensive understanding of private sector housing and property licensing work<br>\n• have proven experience of carrying out HMO and property inspections<br>\n• be experienced in assessing deficiencies using the Housing Health and Safety Rating System<br>\n• have proven experience in obtaining evidence and taking enforcement action under the Housing Act 2004 and associated legislation, including issuing civil penalty notices, prosecutions, rent repayment orders and banning orders.<br>\nWe are looking for driven individuals, with a proactive approach and excellent organisational skills. Your communication and advocacy skills must be highly developed to provide clear and accurate advice to tenants and landlords, and you must have the ability to remain effective when faced with difficult and demanding situations and people.<br>\nFor some of this role you may be required to work from home and connect with your team and others virtually.<br>\nTo help you help us, we can offer flexible working or compressed hours, home working opportunities, generous annual leave, personal development opportunities such as training and a friendly working environment.<br>\nContact Details -<br>\nIf you would like to know more about the role, please contact Natalie Males on 0208 132 0197 or Steve Foster on 0208 132 2985 for an informal discussion or to arrange a visit to the team.<br>\nIf you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddin@enfield.gov.uk<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month paid sabbatical for Children’s Social Workers<br>\n<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.","shortDescription":"","salaryDescription":"£45,510 - £48,531","publishDate":"2025-04-15T16:45:09.000Z","expirationDate":"2025-04-28T16:45:09.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdb4f1fc-b7f0-43fa-b387-183f80d3df54.png","score":1,"featured":false,"enhanced":false},{"id":"4b301fa7-dd11-426d-83f6-c614368a38b4","title":"Assistant Director of Repairs Operations","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>You're not just a senior operational leader who understands the commercial and operational demands of a fast-moving repairs service; you care deeply about the real impact your work has on people's lives. You know that a repairs service isn't just about fixing things quickly — it's about making homes safer, more comfortable, and showing residents they're valued. If you're driven by both performance and purpose, and you're ready to lead a service that truly puts residents first, this role is for you.<br><br>As our Assistant Director of Repairs Operations, you'll lead the delivery of a safe, reliable and resident-focused repairs service across four regions. This is a role for someone who can bring stability, continuous improvement, and inspire a culture where resident impact is front and centre.<br><br>You'll work closely with our senior teams and external service providers, making sure that performance metrics translate into meaningful change for residents — fewer delays, better quality repairs, and a service that truly listens. You'll be championing our residents' voices at every turn, working alongside internal leaders and resident committees to ensure our homes remain safe, comfortable and dignified spaces.<br><br>This is about more than hitting Service Level Agreements. It's about leadership that puts people first.<br><br>You'll bring:<ul> <li>A proven track record of managing large, multi-regional service delivery teams.</li> <li>Strong operational expertise in repairs in high-volume service environments.</li> <li>Outstanding crisis management, scheduling and resource optimisation skills.</li> <li>A passion for real-time decision-making that drives continuous improvement.</li> <li>The resilience and presence to influence at Board, Exec and Resident levels.</li> <li>Above all, a deep belief that the quality of a repairs service can transform lives.</li>\n</ul>You'll report to the Director of Repairs and lead four Regional Heads of Service. With your leadership, we'll build a repairs service that reflects Peabody's core mission: helping people flourish.<br><br>Sound like your next step?<br><br>Click 'Apply Now' to submit your CV and supporting statement in one document.<br><br>Interviews will be taking place on 12th May in person at our offices in Westminster Bridge Road.<br><br>Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday plus bank holidays <br> </li>\n</ul><ul> <li>Competitive salaries that are benchmarked regularly against current market rates <br> </li> <li>Two additional paid volunteering days each year <br> </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal <br> </li> <li>4 x salary life assurance<br> </li> <li>Up to 10% pension contribution</li>\n</ul>Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received. <br><br>If you need to ask us anything else at all, feel free to drop an email to <strong>victoria.wilson1@peabody.org.uk</strong> and one of our team will be in touch.","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-04-15T04:33:40.000Z","expirationDate":"2025-04-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/144dbdca-600b-4ae5-8211-cd2685e365ce.png","score":1,"featured":false,"enhanced":false},{"id":"f7eb3a9b-5791-474b-94bf-f7a66f2cedcd","title":"Service Desk Analyst","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1><p>What you'll do</p><p>Notting Hill Genesis, one of London's largest housing associations, is seeking a Service Desk Analyst to join our thriving IT team on a 12-month fixed-term contract. As a Service Desk Analyst, you'll be the first point of contact for NHG's IT support, delivering efficient solutions that keep our teams running smoothly. This role is crucial in maintaining high customer satisfaction, resolving technical issues, and ensuring seamless access to systems that empower our mission to create thriving communities.</p><p>The Service Desk Analyst will be primarily based at our head office in Kings Cross with occasional travel to our offices in Hammersmith and Chelmsford.</p><p>How you'll do it</p><ul>\n<li>Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management.</li>\n<li>Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed.</li>\n<li>Incident Management: Prioritize and document incidents, ensuring resolutions align with SLAs and monitoring performance metrics for continuous improvement.</li>\n<li>Knowledge Sharing: Maintain and update knowledge bases with solutions to common issues, supporting colleagues and streamlining future problem-solving.</li>\n<li>Asset Management: Track IT assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes.</li>\n</ul><p>The ideal candidate</p><p>We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.</p><p>We're seeking a Service Desk Analyst who thrives in fast-paced environments and embodies NHG's values of compassion, dependability, and inclusivity. You'll bring:</p><p>Essential:</p><ul>\n<li><p>A degree in a related field</p></li>\n<li><p>Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems.</p></li>\n<li><p>Strong troubleshooting skills for Microsoft Office, Outlook and basic PC hardware/software configurations.</p></li>\n<li><p>Excellent communication skills, with the ability to explain technical issues to non-technical users.</p></li>\n</ul><p>Desirable:</p><ul><li>Familiarity with Active Directory, Office 365, and remote support tools.</li></ul><p>What's in it for you?</p><p>Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. </p><p>Benefits include: </p><ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul><p>All about us</p><p>Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/ </p><p>We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. </p><p>To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ </p><p>Selection Process</p><p>Step 1: If you are interested, please send your application now! Closing date is 29 April 2025</p><p>Step 2: Successful candidates will be invited to interview and assessment</p><p>Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  </p><p> NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. </p><p> </p>","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-04-15T04:18:55.000Z","expirationDate":"2025-04-29T04:18:55.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/52f81f94-3402-4026-add1-739090263df5.png","score":1,"featured":false,"enhanced":false},{"id":"97b3a0a0-855e-4120-bfcd-1b8c111ec483","title":"Coordination & Review Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"<p><span><span><strong>Coordination and Review Officer x2 posts</strong></span></span></p> <p><span><span><strong>PO2: Starting salary £43,542 per annum incl LW.</strong></span></span></p> <p><span><span><strong>Fixed Term Contract or Secondment Opportunity until 30 September 2026</strong></span></span></p> <p> </p><p><span><span><strong>About Us:</strong></span></span></p> <p><span>It is an exciting time to join Lambeth Council, <span>we have bold ambitions for the future of Lambeth’s communities and residents through our</span> </span><span><span>Lambeth 2030 Plan ‘Our Future, Our Lambeth.</span></span><span><span> To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; </span>Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated </span><span><span>One Lambeth Values and Behaviours page.</span></span><span><span> </span></span></p> <p> </p><p><span><span><strong>About the Borough:</strong></span></span></p> <p><span><span>Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. </span></span></p> <p><span><span>With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.</span></span></p> <p><span><span><strong>About the Team:</strong></span></span></p> <p><span><span>The number of Lambeth households in temporary accommodation has increased rapidly in recent years, as seen across London. We face a shared housing crisis and a limited supply of homes with which to help people. We know that living in temporary accommodation for extended periods of time can impact people deeply, from their health and wellbeing to their relationships, education and access to employment.  In addition, the quality and or suitability of their accommodation may further impact their well-being. </span></span></p> <p><span><span>We are required by law to ensure temporary accommodation is suitable having regard to client’s needs and continue to keep under review the suitability of their accommodation.  This role will be responsible for completing formal written suitability assessments of accommodation and offers of accommodation in a timely and effective way. </span></span></p> <p><span><span><strong>About the Role:</strong></span></span></p> <p><span><span>You will work within a multi-disciplinary team.  This includes Temporary Accommodation Team Leader who will lead the team; Temporary Accommodation Complaints Officers who will assist in the investigation and response to complaints; Temporary Accommodation Inspection Officers, who will inspect accommodation in response to complaints and reviews; Temporary Accommodation Review Officers who will conduct formal Suitability Assessments. </span></span></p> <p><span><span>The successful candidate will be passionate, hard-working and motivated in the investigation and writing of suitability reviews. We especially welcome applications from people who have knowledge of homelessness and temporary accommodation and competency in investigating and writing suitability assessments, with high a level of attention to detail. </span></span></p> <p><span><span>You will be results-driven and will have the ability to work in a fast-paced, highly pressurised environment, to competing priorities, with a strong orientation to achieving targets and KPIs and achieving value for money.</span></span></p> <p><span><span>You will have excellent people skills, and an ability to see things from others’ perspectives. </span></span></p> <p><span><span>You will have excellent oral and written communication skills </span></span></p> <p><span><span>You will undertake your work within the legal framework of statutory homelessness and will ensure that the team is compliant with the council’s legal obligations. You will be responsible for the management, investigation and completions of suitability assessments.</span></span></p> <p><span><span>A key part of your role is to implement the Council’s legal duties to people living in temporary accommodation, requiring knowledge of the legal framework of statutory homelessness. This will include decision making which is in line with the law and the council’s duties to homeless clients. You will need to communicate decisions clearly and with care, providing detailed written decision letters that will stand up to challenge. </span></span></p> <p><span><span>The team will be based within the Housing Needs / Temporary Accommodation Service, and you will work alongside </span></span><span><span>other relevant teams as part of your role.</span></span></p> <p><span><span><strong>To be considered for interview, your CV and supporting statement will clearly evidence:</strong></span></span></p> <p><span><span>In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications.</span></span></p> <p><span><span><strong>Equity</strong></span></span></p> <ul>\n<li><span><span>Listen to the views of others and ask for their opinions making sure that everyone in my team inputs into the things that matter. </span></span></li> <li><span><span>Ensure fairness and justice is at the heart of my decision making and support to my team and others. </span></span></li> <li><span><span>Take time to build trust, building the respect of our stakeholders and ensuring as a team we take accountability for doing what we agree to do. </span></span></li> <li><span><span>Develop others and ensure we work as <strong>one team for Lambeth</strong>, encouraging everyone to play their part  </span></span></li> <li><span><span>Take positive action to ensure <strong>everyone</strong> in my team has opportunities to <strong>learn and grow </strong>at work </span></span></li> <li><span><span>Encourage everyone to <strong>be themselves</strong> at work and value who they are </span></span></li> <li><span><span>I am inclusive and actively <strong>celebrate diversity, </strong>recognising everyone in my team as individuals.</span></span></li> </ul> <p><span><span><strong>Key Knowledge</strong> </span></span></p> <ul>\n<li><span><span>K1: Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.</span></span></li> <li>\n<span><span>K2: </span></span><span><span>Demonstrable knowledge of s.202 & s.204 review procedures.</span></span>\n</li> <li>\n<span><span>E1: </span></span><span><span>Experience of applying legislation from Part 6 and Part 7 of the Housing Act, and other relevant legislation, case law and best practice to homelessness or review cases.</span></span>\n</li> <li><span><span>E2: Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.</span></span></li> <li><span><span>E5: Experiencing of prioritising competing demands in a pressurised environment, recogni<img src=\"https://ars2.equest.com/?response_id=f54b59b89144a00d011f797f00372589&view\" alt=\" \" width=\"1\" height=\"1\"></span></span></li>\n</ul>","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-14T15:40:05.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/722cfea0-0a66-44a6-a79b-7d0f48f8febd.jpg","score":1,"featured":false,"enhanced":false},{"id":"7f6e87fd-037e-451a-89a9-fadd41603f1c","title":"Senior Planning Officer (Monitoring & Data)","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"jobListPage\">\n<div class=\"desc\">\n<h3>About Haringey</h3>\n<p>Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.</p>\n<p>Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.</p>\n<h3>About the Role</h3>\n<p>We are looking for a Senior Planning Officer (Monitoring & Data) in the Council’s Policy, Conservation & Design Team. The post holder will have lead responsibility and accountability for:</p>\n<p>• collecting, developing, maintaining and disseminating comprehensive land use information.<br>• undertaking monitoring and analysis of the Council’s planning policies including preparing the Council’s Authority Monitoring Report (AMR), and carrying out ongoing monitoring of key metrics such as the borough’s housing land supply and housing trajectory<br>• working proactively and collaboratively internally and externally (for example with the Greater London Authority) to share knowledge, experience and information resources in relation to monitoring and data, including the Planning London Data Hub.<br>• undertaking research tasks that enable the successful delivery of the Local Plan and other policy, conservation and design projects.</p>\n<p>In addition, the post holder will:</p>\n<p>• assist the implementation of change to modernise and digitise the systems and functions of the team and wider service<br>• provide planning expertise on a range of policy issues and support team consultations.</p>\n<h3>About the Team</h3>\n<p>Haringey recently became the Local Authority Planning Team of the Year 2024 at the Planning Awards 2024 and the Council’s Policy, Conservation & Design Team is now entering into a particularly exciting time with a New Local Plan until preparation, a suite of emerging Conservation Area Appraisals and Management Plans, and live projects to deliver as part of the Government’s PropTech funding stream and Planning Skills Delivery Fund.</p>\n<p>The team is based in Wood Green – opposite the Piccadilly Line tube station. Our friendly, talented workforce is drawn from across the globe and benefit from a positive, flexible working environment that embraces a range of progressive working practices, including flexible and home-working.</p>\n<h3>About You</h3>\n<p>The successful candidate will have:</p>\n<p>• a passion for data and helping create great places<br>• relevant qualifications in planning, data analysis or a related professional discipline<br>• experience of working on data/information analysis and analysing and interpreting large and complex sets of data to produce meaningful statistics and derive sound conclusions<br>• the ability to understand technical issues related to planning policy and related projects such as placemaking, viability and infrastructure delivery<br>• experience in the application of geographical information systems (GIS)<br>• excellent verbal, written communication and presentation skills<br>• good analytical and problem-solving skills</p>\n<h3>Working for Haringey</h3>\n<p>At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.</p>\n<p>Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.</p>\n<p>Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.</p>\n<p>Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.</p>\n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=450767&ptId=11594\">JE1228 Senior Planning Officer (Monitoring and Data)_04.02.2025_v1_Accs.pdf</a></li>\n</ul>\n</div>","shortDescription":"","salaryDescription":"PO2 (£41,442- £44,331) – PO4 (£47,532 – £50,574)","publishDate":"2025-04-14T15:28:00.000Z","expirationDate":"2025-04-20T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7e69f451-cf1c-43e8-b0ad-96a91da077b1.png","score":1,"featured":false,"enhanced":false},{"id":"eeb4a3db-8ffd-486b-bd9d-cadb25b24a40","title":"Private Sector Initiatives and Projects Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<p>Salary range: £38,934 - £40,755 p.a. inc. London weighting<br>Contract: Permanent <br>Hours of work: 36 hours per week<br>Location: Civic centre and other locations from time to time</p>\n<div>An excellent offer…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div><strong>The Post</strong></div>\n<p>The post holder will be responsible for invoice and Purchase Order Management; and processing payments relating to the Housing Needs & Support Service.</p>\n<p>Main responsibilities include:</p>\n<ul>\n<li>Preparing and processing invoices for payment</li>\n<li>Identifying overdue accounts</li>\n<li>Supplier set ups</li>\n<li>Responding to payment queries in a professional and proactive manner </li>\n<li>Providing high quality administrative financial support</li>\n</ul>\n<div><strong>The Person</strong></div>\n<p>You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.</p>\n<p>The successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.</p>\n<p>This is a rewarding role and offers an exciting opportunity for the right candidate</p>\n<div>Closing date: Tuesday 6 May  2025 (23:59)</div>","shortDescription":"","salaryDescription":"£38,934 - £40,755 p.a. inc. London weighting","publishDate":"2025-04-14T13:06:00.000Z","expirationDate":"2025-05-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53fe8c69-89d9-4ede-897e-51126b772e23.jpg","score":1,"featured":false,"enhanced":false},{"id":"2bd6eab8-33eb-46e1-a3b9-41d2d4f778b0","title":"Single Homelessness Prevention and Relief Team Leader","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"<p>An excellent offer…</p>\n<p>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</p>\n<p>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</p>\n<p><strong>The Post</strong></p>\n<p>At Brent, we have an established specialist service to assist single people and childless couples facing homelessness. This is a fact paced and dynamic service and we recognise housing solutions are not the same for everyone. </p>\n<p>You will manage a frontline service and a team of officers responsible for delivering high quality service to single people, many of who have complex needs.  Your team will manage a caseload and determine options suitable for applicants whilst managing service user expectation. Due to the variety of housing needs and pathways for individuals, we have specialised housing pathways and you will take a lead on one of these pathways if successful.</p>\n<p>You will lead and provide support and guidance to officers, ensuring that duties under homelessness legislation are fulfilled. </p>\n<p>You will develop your team to work flexibly with applicants as we recognise that no two households are the same. </p>\n<p><strong>The Person</strong></p>\n<p>You must be able to demonstrate comprehensive knowledge and understanding of homelessness legislation and case law, coupled with hands on experience of preventing homelessness and making statutory decisions. </p>\n<p>You will have a thorough understanding of prevention and relief options for single homeless people, extensive experience of preventing homelessness successfully with excellent negotiation skills. You will be experienced in people management and leading a team to successful outcomes.</p>\n<p>A people focussed person, you will be passionate about customer service and take pride in delivering an excellent service. You will be highly motivated, passionate, ambitious, able to motivate your team and ready for a new challenge.</p>\n<p>Closing Date: Sunday 27 April 2025 (23:59)</p>","shortDescription":"","salaryDescription":"£53,607 - £56,646  p.a. inc. London weighting","publishDate":"2025-04-14T12:50:00.000Z","expirationDate":"2025-04-27T12:49:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b19845a4-275d-45c9-91bd-a2fe88a4f899.jpg","score":1,"featured":false,"enhanced":false},{"id":"98f4db3e-7511-4c35-87ed-65b48996b28a","title":"Wellbeing Support Worker","employer":"Peabody","department":"","location":"London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with working with residents in their homes and neighbourhoods to understand their immediate needs. Then you might be delivering advice and wellbeing support in the community wellbeing hubs before engaging with external stakeholders in your area to build a strong network of support for our residents.<br><br>As an Advice and Wellbeing Specialist, you'll deliver proactive and trauma informed support to meet the holistic needs of residents. Your support will be tailored to your resident's needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You will empower residents through positive engagement to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. <br><br>We are looking for two outreach Advice and Wellbeing Specialists to join the team:<ul> <li>One position will cover Northwest London including boroughs such as Harrow, Brent, Westminster, Ealing</li> <li>The second position will cover all London areas, mainly focusing on Central London and surrounding boroughs including Kensington & Chelsea, Islington, Southwark and Wandsworth.</li>\n</ul>You'll be required to work from an office at least one day per week.<br><br>Your role covers everything from working with the Allocations, Financial Inclusion and Neighbourhoods teams to providing peer support to colleagues. If you're passionate about customer service, and resilient with a positive and can-do-attitude, we want to hear from you.<br><br><strong> *This job is being advertised as Wellbeing Support Worker but on appointment your job title will be Advice & Wellbeing Specialist. </strong><br><br><strong>To be successful in this role, you're:</strong><ul> <li>experienced in working with vulnerable people and providing frontline support and advice in an outreach setting</li> <li>experienced in working with complex cases including hoarding and substance abuse</li> <li>an excellent communicator - both written and verbally</li> <li>excellent case management skills with the ability to self-manage a diverse and varied caseload, and able to prioritise work effectively and produce high quality work</li> <li>a great team player</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an Enhanced DBS check. The post holder will need to be able to travel using their own transport/public transport. Travel will mainly be across London.<br><br><strong>Are you ready to apply? </strong><br><br>Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. <strong>Let us know in your supporting statement which post you're applying for.</strong><br><br>If you have any questions about this role, please email Caroline Seery at caroline.seery@peabody.org.uk<br><br>Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.<br><br><strong>Interviews will be taking place on 15th & 16th May</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£33,400","publishDate":"2025-04-11T01:03:29.000Z","expirationDate":"2025-04-27T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fcf3b431-5b48-40aa-ac53-543c17713db1.png","score":1,"featured":false,"enhanced":false},{"id":"e6eb8e27-42df-4b96-9c58-3726b6cd315d","title":"Housing Officer","employer":"Social Interest Group","department":"","location":"1 Waterloo Gardens, London","locationType":3,"description":"<p>Are you someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about making a difference in the lives of residents? If so, this could be the perfect role for you! </p>\n<p><strong>Job Title:</strong> Group Housing Officer</p>\n<p><strong>Location:</strong> Islington, London with hybrid working including one day in the office and regular visits across our services which may include London, Brighton, Kent, Luton, and Bedford</p>\n<p><strong>Shift Pattern:</strong> 37.5 hours per week, Monday to Friday 09:00 - 17:00 with some flexibility as required</p>\n<p><strong>Salary:</strong> £35,700</p>\n<p><strong>About the Group Housing Officer role:</strong></p>\n<p>We are looking for a dedicated, proactive and experienced Group Housing Officer to join our small, close-knit housing management team. In this role, you will be responsible for the housing management functions relating to but not limited to occupancy, charge collection, and monitoring of health and safety for a patch of residential supported accommodation services.  </p>\n<p>You will work independently, with autonomy over your own working schedule and meeting priorities, as well as working as part of the wider team and in collaboration with our services. You will support our Service Managers with the smooth operation of their properties, maintaining high standards of housing management, and supporting the needs of our residents in relation to housing management. You will support with the management and auditing of rent accounts to help maximise organisational income. This is a great role if you have the passion for what we do, and have a background in housing management!</p>\n<p><strong>What are we looking for from a Group Housing Officer:</strong></p>\n<ul>\n<li>Experience in effective rent collection and management of arrears</li>\n<li>Proven experience in housing management which includes health, safety and environment and anti-social behaviour</li>\n<li>Proven experience of collaborative working across different geographically dispersed teams</li>\n<li>Understanding of welfare benefits and entitlements including but not limited to housing benefit</li>\n<li>Proactive nature, with the ability to make decisions to resolve challenging situations within the capacity and level of the role</li>\n<li>Ability and willingness to attend regular visits to our different service locations and other locations as required within the capacity of the role</li>\n<li>Building Audits: Carry out quarterly health and safety building audits to ensure compliance and safety standards are met.</li>\n<li>Health and Safety: Oversee health and safety matters across the accommodation buildings, ensuring a safe and secure environment for residents.</li>\n<li>Organisational Skills: The ability to prioritise workloads effectively while maintaining attention to detail.</li>\n<li>Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer:</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. </p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a></p>\n<p>Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>.  </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.   </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£35,700","publishDate":"2025-04-10T10:16:00.000Z","expirationDate":"2025-05-08T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1ed09bec-ceac-43ca-a099-0ccf33edce14.jpg","score":1,"featured":false,"enhanced":false},{"id":"c71e0c57-3752-489f-928f-0839bae410ed","title":"Tenancy Sustainment Officer","employer":"Southern Housing","department":"","location":"Brighton","locationType":3,"description":"<strong>The role</strong><br><br>As a Tenancy Sustainment Officer, you'll provide intensive tenancy sustainment support to our most vulnerable residents, helping them to sustain their tenancy and reduce the risk of tenancy failure. You'll support residents with diverse and complex needs, including residents who are experiencing safeguarding concerns and Domestic Abuse. You'll ensure referrals are made to the appropriate statutory agencies, co-ordinate multi agency meetings, ensuring residents receive the help and support they need.<br><br><strong>This is an FTC until 31/10/25 and the role is based at Courtney King House, Brighton.</strong><br><br><strong>What you'll be doing</strong><ul> <li>Providing structured support to our most vulnerable residents enabling them to sustain their tenancy and develop effective methods to achieve their identified support targets.</li> <li>Carrying out a risk assessment with each resident, highlighting any risks to themselves, their tenancy or others.</li> <li>Completing an action plan with each resident, detailing all elements of support required to sustain their tenancy. This will include making referrals to external agencies and signposting. You'll regularly review action plans through to case closure.</li> <li>Visiting residents in their home, complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners.</li>\n</ul><strong> What you'll need </strong><ul> <li>Experience of working in a front facing customer focused role and Excellent knowledge of housing law, rights of tenants and laws relating to repairs and safeguarding.</li> <li>An in depth understanding of issues affecting vulnerable people •</li> <li>A Proven track record of developing and building relationships with external providers and with partner organisations. Good negotiating and influencing skills.</li> <li>A confident individual with exceptional listening and customer service skills. Excellent communication skills both verbal and written.</li> <li>The necessary skills to complete support plans, reports and risk assessments.</li> <li>Ability to organise and prioritise own workload to meet deadlines. Capability to lone work and a motivation to work with resistant and chaotic individuals and households. Able to manage a high and varied workload.</li> <li>You'll need a full driving licence and access to own vehicle</li>\n</ul><strong>Please note, in your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. </strong><br><br>This role closes on Thursday 24th April 2025 at 23:59<br><br>Interviews : W/c 5th May 2025<br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£37,000 Per Annum","publishDate":"2025-04-10T00:00:00.000Z","expirationDate":"2025-04-24T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9c36b70b-4ba4-4b07-b56a-0a55adfe0887.jpg","score":1,"featured":false,"enhanced":false},{"id":"d9fb2fe3-9158-4a59-ba74-5d34fbdd4176","title":"Multi-Trade Technician (Voids)","employer":"Southern Housing","department":"","location":"Reading & Bracknell","locationType":3,"description":"<strong>The role</strong><br><br>Do you have a proven track record of carrying out repairs and maintenance works? Then this may just be the perfect role for you! We're looking to bring on board <strong>Multi Trade Technicians </strong>specialising in <strong>Plumbing & Carpentry</strong>, who thrive in a challenging, fast paced environment. The role will be based across Reading & Bracknell, and you will be provided with a company van for work purposes.<br><br>You'll be an essential member of the Direct Repairs department, working within our dedicated Voids team providing a comprehensive, efficient, and responsive property service delivery. You'll provide clear structure and support to operatives and other members of your team in managing repairs effectively from issue to completion and final quality assurance. You'll successfully deliver the works required to a high quality, and as detailed within the order, to maximise first time fix criteria, appointment objectives, enhance resident satisfaction, with efficient working practices.<br><br><strong>What you'll have</strong><ul> <li>A proven track record of working in a Housing/Maintenance/Construction industry.</li> <li>You'll possess the relevant trade qualification and/or experience in relation to building maintenance & repairs.</li> <li>You'll have a thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations.</li> <li>A valid UK driving licence and the ability to travel between multiple sites and offices.</li>\n</ul><strong>In your supporting statement, please address how you meet each of the above criteria providing real examples.</strong><br><br><strong>Advert closing date: 1st May 2025 at 23:59</strong><br><br><strong>Please note, we will be reviewing applications and conducting interviews on an ongoing basis. We reserve the right to close the advert early if we receive a suitable number of applications.</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£38,000 per annum","publishDate":"2025-04-10T00:00:00.000Z","expirationDate":"2025-05-01T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/20c2876e-3ef2-47a8-96c0-4d83b72f807a.jpg","score":1,"featured":false,"enhanced":false},{"id":"7f0b1df3-2c80-429d-90b7-c9e392aee2a7","title":"Income Recovery Officer","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"<p><strong>Income Recovery Officer</strong> - <strong>£34,443 pa</strong></p><p><strong>Hybrid Working - Minimum 3 Days onsite in Hemel Hempstead</strong></p><p>We have a new exciting opening for an Income Recovery Officer.</p><p>The successful candidate will accurately record-keep, engage with tenants and assist in developing monitoring systems. This role includes staying updated on legislation, attending meetings, and performing duties in line with policies and best practices.</p><p><strong>Key Responsibilities:</strong></p><ul>\n<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>\n<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>\n<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>\n<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>\n<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>\n<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>\n</ul><p></p><p><strong>Experience and Qualifications Required:</strong></p><ul>\n<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>\n<li>Educated to GCSE with a grade C or above in English and Maths.</li>\n<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>\n<li>Knowledge and understanding of Housing and Welfare benefits.</li>\n<li>Previous experience engaging with customers or service users.</li>\n</ul><p> </p><p><strong>About Us</strong></p><p>Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.<br><br>We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year<em>.</em></p><p> </p><p><strong>The Benefits</strong></p><p>We offer a range of benefits which include:</p><ul>\n<li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li>\n<li>£34,443 pa for 35 hours a week contract</li>\n<li>Monthly attendance bonus</li>\n<li>Ongoing professional development and support to deliver outstanding support</li>\n<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>\n<li>Workplace pension scheme and life assurance of three times your annual salary</li>\n<li>Employee support and health & wellbeing services</li>\n<li>Well-equipped on-site gym</li>\n</ul><p> </p><p><strong>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.</strong></p><p><strong>Hightown is an Equal Opportunities & Disability Confident Employer</strong></p>","shortDescription":"","salaryDescription":"£34443 Per Annum","publishDate":"2025-04-09T14:54:02.000Z","expirationDate":"2025-05-07T14:39:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ed88381-2ade-43c2-b34d-e74be06299e2.jpg","score":1,"featured":false,"enhanced":false},{"id":"5302ba0f-d611-4b98-8e08-f8a3d6b22ec7","title":"Senior Project Manager – Asset Optimisation","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Do you demonstrate strong commercial acumen and a strategic mindset? Are you driven by successful outcomes while collaborating across departments and thrive in environments where proactive problem-solving and clear communication are key? If so, you could be a perfect fit for our role.<br><br>As a SeniorProject Manager - Asset Optimisation, you will be a key part of the Asset Investment team and the driving force behind our disposal programme. <br><br>Your typical day might start with a strategy meeting to assess new opportunities for property disposals, before heading into a progress check-in with your team to identify and negotiate sales routes while building Peabody's asset disposal pipeline.<br><br>You will lead a team of project managers and sales officers, overseeing property sales that support Peabody's long-term strategy for asset optimisation.<br><br>You will play a vital role in ensuring our portfolio delivers value and supports community goals, working closely with internal and external partners including legal teams, estate agents, local authorities and housing colleagues.<br><br>For this role, you will need to be in the office at least one day a week, with some travel between sites will also be required.<br><br>Your role is centred on maximising the value of our existing stock - from managing disposals, analysing market trends, coordinating voids data, to working closely with our stakeholders to ensure we deliver an efficient, customer-focused and compliant service.<br><br><strong>Please note this role requires a valid full UK driving license and access to a vehicle. </strong><br><br><strong>To be successful in this role, you are:</strong><ul> <li>an experienced project manager with a strong track record in asset disposals, property sales or estate management.</li> <li>successful in achieving financial targets by strategically disposing of underperforming assets via various routes to market, including auction, open market sales and stock transfers.</li> <li>confident in leading a multi disciplined team, with a people-first approach.</li> <li>skilled in managing stakeholder relationships, including Local Authority partners, Estate Agents, Auctioneers, Solicitors and Consultants.</li> <li>commercially focused with the ability to hit financial targets and deadlines.</li> <li>confident navigating and interpreting legal documents, sales contracts and sector legislation.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance </li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>Chloe Singleton</strong> at <strong>chloe.singleton@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 28th April</strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.</strong>","shortDescription":"","salaryDescription":"£66,240","publishDate":"2025-04-09T10:07:25.000Z","expirationDate":"2025-04-22T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c0513f0a-3060-47c4-bef9-d4b3c028be6e.png","score":1,"featured":false,"enhanced":false},{"id":"c8a657ac-8757-4f33-9bc4-4a7df9fe0eab","title":"Repairs Analyst","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"<strong>The vacancy</strong><br><br>Are you curious about data and able to take information and translate into something meaningful? Can you produce and present high quality performance reports and identify commercial efficiencies and operational improvements?<br><br>As a <strong>Repairs Analyst</strong>, you will play a key role in enhancing Peabody's repairs service by analysing performance and commercial data. You will be responsible for identifying trends, gaps, and opportunities that drive operational efficiency and improve value for money. This is an exciting opportunity to make a real impact by using data-driven insights to shape service improvements and strategic decision-making.<br><br>You'll be an experienced Analyst with a passion for data and the ability to turn complex datasets into clear, actionable insights. Working closely with cross-functional teams, and key stakeholders, you'll analyse performance trends, highlight cost-saving opportunities, and help implement data-led service enhancements. Your expertise will ensure that our repairs service operates effectively, delivering improved outcomes for customers and better financial efficiency. You'll be required to work in the office a minimum of two days per week.<br><br>You'll develop and maintain high-quality reports and dashboards using tools such as Excel, Power BI, and SQL, providing clear insights that inform strategic decisions. Your ability to source, clean, and interpret large data sets will be key to identifying areas for improvement and ensuring robust data governance. Strong communication skills will enable you to engage effectively with stakeholders, translating analytical findings into practical recommendations.<br><br>If you're passionate about using data to drive meaningful change, we'd love to hear from you!<br><br><strong>To be successful in this role, you're:</strong><ul> <li>experienced in data analysis and performance analytics, ideally within a repairs or operational environment.</li> <li>proficient in Excel, Power BI, SQL, with the ability to create insightful dashboards and reports.</li> <li>skilled in handling large datasets to identify trends, performance gaps, and improvement opportunities.</li> <li>commercially aware, with experience in contract performance analysis and cost-saving initiatives.</li> <li>a problem-solver with strong analytical skills and a keen eye for detail.</li> <li>a confident communicator, able to present complex data persuasively to diverse audiences.</li> <li>knowledgeable about key performance indicators and benchmarking methodologies.</li> <li>customer-focused with a commitment to service excellence.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>Click 'Apply Now' and submit your CV and a bit about why you are the right person for the role.<br><br>If you have any questions about this role, please email Talent Specialist, Caroline Seery at caroline.seery@peabody.org.uk <br><br><strong>Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.</strong><br><br><strong>Interviews will take place during the week commencing 5th May.</strong><br><br>You must be eligible to work in the UK to apply for this vacancy. 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Customer Care Coordinator

Peabody

Peabody logo

£37,650

South East London (On-Site)

Posted 1 day ago

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