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You might then host a home demonstration, introducing new residents to their homes and providing them with all the necessary information and documentation. Later, you could be responding to customer queries or visiting a property to resolve an issue in person, ensuring the customer feels supported and valued. As a Customer Care Coordinator, you'll play a vital role in delivering an exceptional customer experience from the pre-construction phase through to handover and beyond. You'll liaise with contractors, site teams, and residents to ensure a seamless process, proactively addressing customer concerns and managing snagging issues to resolution. You'll also work closely with the Resolution Coordinator to investigate and resolve reported defects, ensuring homes meet the high standards our residents deserve. You're a people person who thrives in a fast-paced environment and is committed to delivering excellent customer service. You'll enjoy working collaboratively across teams and with customers, and you're adept at balancing priorities to meet deadlines. This role requires travel across London for site visits, so you'll need to be flexible and proactive in managing your schedule. In your role, you'll focus on delivering high-quality services to new residents, from ensuring snagging issues are addressed promptly to managing the move-in process with care and professionalism. If you're someone who's customer-focused, well-organised, and ready to make a difference in the lives of our residents, we'd love to hear from you. To be successful in this role, you'll be:<ul> <li>Passionate about delivering exceptional customer service and creating positive experiences.</li> <li>A confident communicator who can build strong relationships with customers, contractors, and internal stakeholders.</li> <li>Proactive and organised, with the ability to manage multiple tasks and meet deadlines effectively.</li> <li>Experienced in resolving defects, aftercare, or repairs, preferably within the housing or construction sector.</li> <li>Knowledgeable about construction processes, project management, and regulatory requirements for residential properties.</li>\n</ul>You'll have:<ul> <li>A strong eye for detail, ensuring all documentation is accurate and homes meet high standards.</li> <li>The ability to use IT applications effectively, particularly MS Excel.</li> <li>An understanding of the development process, property defects, and the role of customer care in housing.</li> <li>Experience communicating and negotiating with internal and external stakeholders.</li> <li>A commitment to diversity and equal opportunities in customer relations, ensuring every customer feels valued.</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place week commencing 12th May. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£37,650","publishDate":"2025-04-18T08:19:42.000Z","expirationDate":"2025-05-01T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f1e5c6c6-66a9-4352-9460-f112aafd5452.png","score":1,"featured":false,"enhanced":false},{"id":"aa7a7ea5-925d-4cdc-a350-b496685bf8a7","title":"Estates Surveyor","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Hybrid Working / Bishops' College,","locationType":3,"description":" \nEstates Surveyor (Reference: ES)\nSalary range: £44,001.88 p.a.\nFull time (Hybrid)\n \nThe Council is seeking to employ an Estates Surveyor to join its successful and expanding Property Services team, which manages a varied portfolio of property and related projects. The role will provide a comprehensive property service to the Council and will include property management, professional work (rent reviews, lease renewals and valuations including annual asset valuations), lettings, acquisitions, disposals and project work, including redevelopment and regeneration.\n \nIt is an exciting time to join the team as the service is expanding, with recent acquisitions totalling over £24 million. The current portfolio is valued in excess of £100 million and there are a number of forthcoming major development and regeneration projects, including the recently announced Brookfield Riverside £400million development.\n \nThe duties of the role also include assisting in the management of the Council’s innovative and award-winning housing company, Badger BC Investments.\n \nThe successful post holder will be a qualified Chartered Surveyor, in order to provide support to the Property Services Manager and Senior Estate Surveyors. The successful candidate should ideally have experience of working for a Local Authority property section although this is not essential. A calm approach in a busy environment is required, as are intermediate ICT and Microsoft Office skills. Communication is key in this role (both written and verbal) so it is essential that the successful applicants will be able to converse at ease with members of the public and provide advice in fluently spoken English. \n \nWe have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). \nThe values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.\n \nWe are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.\n \nThe Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.\n \nBroxbourne Council is an Equal Opportunities employer.\n \nDetails and application forms for all job vacancies are listed on the Council’s website.\n \nApplication forms must be submitted online by 11 May 2025 quoting the above reference.\n \nBorough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.\nTelephone: 01992 785509, Email: <a href=\"mailto:personnel@broxbourne.gov.uk\">personnel@broxbourne.gov.uk</a>\nWebsite: www.broxbourne.gov.uk","shortDescription":"","salaryDescription":"Salary range: £44,001.88 p.a.","publishDate":"2025-04-17T11:10:00.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a8fe1232-ed2c-4347-8117-68b04f797576.jpg","score":1,"featured":false,"enhanced":false},{"id":"db34da6a-8be6-4db2-b78f-2abeea339077","title":"Service Delivery Manager","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1>What you'll doAs a Service Delivery Manager, you will lead Notting Hill Genesis' IT support operations, ensuring seamless service delivery that empowers our teams to deliver exceptional housing services. Your role combines technical leadership with strategic oversight, driving efficiency through ITIL-aligned processes and maximising the power of ServiceNow to meet business goals. You'll shape a team that keeps NHG's technology running smoothly while fostering a culture of continuous improvement.How you'll do it<ul>\n<li>\nTeam Leadership: Manage a team providing first and second-line IT support, mentoring staff through 1:1s, appraisals, and training to meet SLAs/KPIs.</li>\n<li>\nServiceNow Ownership: Act as product owner for ServiceNow, optimising its use across NHG and delivering an improvement roadmap aligned with business priorities.</li>\n<li>\nIncident & Problem Management: Proactively identify and escalate P1 issues, resolve process gaps, and embed ITIL frameworks (Incident, Problem, Change Management).</li>\n<li>\nAsset & Vendor Coordination: Oversee IT asset management and liaise with third-party providers to ensure seamless system support and compliance.</li>\n<li>\nContinuous Improvement: Refine IT service delivery through data-driven insights, ensuring alignment with NHG's operational and regulatory requirements.</li>\n</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. We're seeking a Service Delivery Manager who blends technical expertise with inspirational leadership. You'll bring:Essential:<ul>\n<li>ITIL Foundation certification (or higher) and a strong IT technical background, including hands-on experience with ServiceNow.</li>\n<li>Proven track record in managing IT support teams, with exceptional skills in complaint handling, time management, and cross-departmental collaboration.</li>\n<li>Deep understanding of ITIL processes and experience embedding them into daily operations.</li>\n<li>Excellent communication skills, capable of translating technical details into actionable insights for non-technical stakeholders.</li>\n</ul>Desirable:<ul><li>Experience in social housing or regulated sectors </li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href=\"https://group.nhg.org.uk/careers/\">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href=\"https://group.nhg.org.uk/careers/diversity-is-our-strength/\">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 30 April 2025Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.","shortDescription":"","salaryDescription":"£50014 - £55452 per annum + 35 hours per week.","publishDate":"2025-04-17T02:00:51.000Z","expirationDate":"2025-05-01T02:00:51.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6ceb7621-d940-46f0-a1a6-e0f625e067b4.png","score":1,"featured":false,"enhanced":false},{"id":"121a60b2-f73d-46e8-8175-fc9e40a14cb5","title":"Electrician (Voids)","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"The role The Electrician is an essential member of the Direct Repairs department, working within our dedicated Voids team providing a comprehensive, efficient and responsive property service delivery with the occasional Out of Hours work which will add to your earnings. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. You will provide clear structure and support to operatives in managing repairs effectively from issue to completion and final quality assurance. Your main base will be Croydon, with regular travel required across London, and you will be provided with a company van for work purposes. What you'll have Electrical Installation - Section A - All Must have one from the below section:<ul> <li>City and Guilds 18th Edition Certificate</li> <li>NVQ Level 3 Electrical Installation Qualification + AM2</li> <li>City and Guilds 2360 Parts 1 and 2</li> <li>City and Guilds 2330 Levels 2 and 3, (from Sept 2011)</li> <li>City and Guilds 2365 Levels 2 and 3 + AM2</li> <li>City and Guilds 2357 + Including AM2</li> <li>Level 3 Electrotechnical Experienced Worker Qualification 2346 + AM2E</li>\n</ul>Inspection & Testing - Section B - Must have one of the below for voids:<ul> <li>City and Guilds 2391 Periodic Inspection and Testing</li> <li>City and Guilds 2395 Inspection and testing</li>\n</ul>Wiring Regulations - Must have:<ul> <li>City and Guilds 2382-18/20, 18th Edition of the Wiring Regulations\"\" \"</li> <li>Electrical Maintenance/ Installation experience of 5 years</li>\n</ul>You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process. In your supporting statement, please address how you meet the above criteria. Advert closing date: 11th May 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"£40,600","publishDate":"2025-04-17T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b186391d-c1ca-4f6b-bff9-6413a550ffea.jpg","score":1,"featured":false,"enhanced":false},{"id":"bbb3d4b6-f632-4151-bf11-5bee74c64818","title":"Senior Service Charge Coordinator","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"Senior Service Charge Coordinator PO5: Starting salary £52,674 per annum rising in annual increments to £55,710 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Billing over £19 million of revenue per year the Service Charge Calculation team forms an essential part of the Housing and Adult Social Care directorate, recovering vital income that allows Lambeth Council to continue providing essential services to our residents. The team sits within the Homeownership and Rents department. The team is responsible for calculating the day-to-day service charges for over 9000 leasehold and freehold properties in the borough. The team also leads on gathering information for service charge queries and ensuring the charges are both accurate and reasonable. About the Role: The role would suit a service charge professional with extensive experience in setting leasehold service charges for either a local authority or housing association. The successful candidate must have excellent interpersonal skills and the ability to have a goal-orientated approach to complex problems. Leading a busy team, you will need to have an organised approach to service charge construction, be a great team player, lead by example and be flexible and approachable. You must be able to ensure statutory and corporate deadlines are met in issuing the service charges. You must also have knowledge of current housing legislation as it relates to service charges. You will also occasionally be required to attend evening meetings as well as give evidence in court/first tier tribunal cases. To be considered for interview, your CV and supporting statement will clearly evidence: <ul>\n<li>An excellent knowledge of leasehold issues, including but not limited to: service charges; major works projects; current law and legislation.</li> <li>Broad knowledge and awareness of current issues and developments affecting the management of council housing.</li> <li>Excellent knowledge of the accounting process when constructing service charges.</li> <li>Substantial management experience in leasehold management and practice, with a focus on the financial management of service charges.</li> <li>Experience as a team leader or line manager within a large, complex, customer-focused organisation and of monitoring team performance, preparing performance reports and acting to continually improve the business based on performance.</li> <li>\nExperience of working with property management and accounting IT systems. \n</li> </ul> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Robert Mowatt at rmowatt@lambeth.gov.uk. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recent applicants need not to apply Recruitment Timelines: Closing date: 11:59pm Monday 5th May 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: · Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. · Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. · Membership in the Local Government Pension Scheme. · Hybrid Working. · Employee Assistance Programme. · Occupational Sick Pay based on length of service. · Discounts at local restaurants. · Discount at our Active Lambeth Gyms. · Learning and Development opportunities, including Apprenticeships. · Cycle to Work Scheme. · Secure Bike Storage facilities at our Town Hall and Civic Centre. · Trade Union Membership. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers \n\n <img src=\"https://ars2.equest.com/?response_id=fb8a52398e74de17ba63236e8398eaea&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-04-16T15:40:04.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44f0a70f-31b5-41d7-a0fa-d15c2465fdc4.jpg","score":1,"featured":false,"enhanced":false},{"id":"94ba6c9a-4c5d-457d-8dac-3ef37967765f","title":"Estate Services Caretaker","employer":"Peabody","department":"","location":"Southall","locationType":3,"description":"The vacancy Your typical day could start with carrying out internal communal area lighting checks and replacing blown light bulbs. Then you might be carrying out a range of cleaning activities in allocated areas. As an Estate Services Caretaker, you'll be providing a high quality, customer focused caretaking service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective service delivery, developing and improving Peabody's caretaking services to residents and ensuring we take full account of residents' needs. You're a people person who likes to get things done. You'll enjoy working in a fast-paced environment and you're first rate at delivering excellent customer care. To be successful in this role you'll need to be on site five days a week. Your role covers all aspects of caretaking/cleaning services. If you're a customer focused individual, then we want to hear from you. To be a success in this role, you're:<ul> <li>Have a full, clean UK driving licence.</li> <li>Experienced within a caretaking/cleaning environment.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul>A company van will be provided in order for you to undertake your duties. Here are just a few of the benefits of working at Peabody: This role will require a Basic DBS check. A Full UK driving licence is required.<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>Are you ready to apply? Interview Dates - Week commencing 5th May. If you have any questions about this role, please email Talent Specialist, George Murphy at george.murphy@peabody.org.uk PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2de33a5a-fa80-44ca-ac00-271b06244cf7.png","score":1,"featured":false,"enhanced":false},{"id":"820b0736-1541-49b7-b2d3-1d70ff658895","title":"Stock Condition Surveyor","employer":"Peabody","department":"","location":"London","locationType":3,"description":"The vacancy Please note this role will cover various locations in the South East, Counties & London. Your day as a Stock Condition Surveyor might begin with a detailed inspection of a residential property, carefully assessing its condition and identifying any necessary repairs. Later, you could be working alongside your team to upload and analyse survey data, providing crucial insights that inform our maintenance programmes. Then you might find yourself meeting with an external contractor to discuss compliance with the latest construction standards, before heading to another site for a fire risk assessment, ensuring that all safety measures are in place. You'll play a vital role in maintaining and enhancing the quality of Peabody's housing stock. Each day will bring a new set of responsibilities, whether you're managing comprehensive surveys, working with external agencies, or addressing residents' concerns about their homes. Your expertise ensures that our properties meet and exceed customer expectations while staying compliant with all regulatory requirements. You're someone who excels in detail-oriented tasks, with a strong commitment to ensuring that every property is safe, well-maintained, and compliant with industry standards. You'll collaborate closely with various teams, using your technical knowledge to guide decision-making and effectively address any issues that arise. Your strong relationship-building and communication skills will be essential in this role. Your responsibilities will include conducting detailed surveys and assessments, advising on property conditions, and contributing to the planning of future maintenance works. If you're thorough, technically proficient, and dedicated to providing excellent service, we'd love to hear from you. This role will require a Basic DBS check, full, clean UK Driving License and access to a vehicle. To succeed as a Stock Condition Surveyor, you are:<ul> <li>Committed to delivering top-notch customer service.</li> <li>Resilient, with a positive, flexible, and solution-oriented mindset.</li> <li>Organised, with the ability to manage a diverse caseload and prioritise tasks effectively.</li> <li>Experienced in conducting stock condition surveys, with knowledge of housing management, ideally within the social housing sector.</li>\n</ul>Here just a few of the benefits for working at Peabody: <ul> <li>30 days' annual holiday plus bank holidays </li>\n</ul><ul> <li>Two additional paid volunteering days each year </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance </li> <li>Up to 10% pension contribution</li>\n</ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist Chloe Singleton at chloe.singleton@peabody.org.uk Interviews will be taking place week commencing 5th May. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£43,830","publishDate":"2025-04-16T01:03:28.000Z","expirationDate":"2025-04-29T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/47bb1dd8-a426-438b-812c-78e80172cae4.png","score":1,"featured":false,"enhanced":false},{"id":"e79b6758-d728-4796-b204-e2a96c7dc61c","title":"Licensing Inspection and Enforcement Officer (Tier 2)","employer":"London Borough of Enfield","department":"","location":"Enfield","locationType":3,"description":"Licensing Inspection and Enforcement Officer (Tier 2) \nFull time x 5 Vacancies \nWe are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do, by empowering our people to collaborate, think innovatively, make decisions and find solutions. Join us and be part of something better. \nThe Private Rented Sector plays a very important role in Enfield’s strategic approach to meeting housing need. Enfield Council is committed to work in partnership with private rented sector landlords to improve and maintain high standards of accommodation and professional management and provide good quality housing. Enfield has a borough wide additional and large selective licensing schemes to help us to deal with private rented homes where safety standards are not being met and where properties are not being properly managed. \nAre you an experienced Environmental Health Officer or housing standards practitioner looking for a new challenge? Enfield Council is seeking dedicated professionals to join our established Private Rented Housing team as Tier 2 Licensing Inspection and Enforcement Officers. \nSuccessful candidates will be responsible for the inspection of licensed properties, investigating complaints, carrying out regulatory work and undertaking enforcement functions using the full range of enforcement powers to improve housing conditions across the private rented sector in the borough. As a Tier 2 Officer you will also provide assistance and guidance to Tier 1 Licensing Inspection Officers, lead on complex cases and specific projects. \nIdeal candidates must: \n• have a thorough and comprehensive understanding of private sector housing and property licensing work \n• have proven experience of carrying out HMO and property inspections \n• be experienced in assessing deficiencies using the Housing Health and Safety Rating System \n• have proven experience in obtaining evidence and taking enforcement action under the Housing Act 2004 and associated legislation, including issuing civil penalty notices, prosecutions, rent repayment orders and banning orders. \nWe are looking for driven individuals, with a proactive approach and excellent organisational skills. Your communication and advocacy skills must be highly developed to provide clear and accurate advice to tenants and landlords, and you must have the ability to remain effective when faced with difficult and demanding situations and people. \nFor some of this role you may be required to work from home and connect with your team and others virtually. \nTo help you help us, we can offer flexible working or compressed hours, home working opportunities, generous annual leave, personal development opportunities such as training and a friendly working environment. \nContact Details - \nIf you would like to know more about the role, please contact Natalie Males on 0208 132 0197 or Steve Foster on 0208 132 2985 for an informal discussion or to arrange a visit to the team. \nIf you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddin@enfield.gov.uk \nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. \nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. \nWhy it's great to work for Enfield Council: \n \n - An excellent pension through the Local Government Pension Scheme (LGPS). \n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. \n - A blend of remote and office based working for most roles. \n - Interest free season ticket loan repayable over three or ten months. \n - Career development and learning experiences from a range of training courses and learning methods. \n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. \n - Health and leisure discounts and tax-free bikes for work. \n - 1 month paid sabbatical for Children’s Social Workers \n \nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. \nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.","shortDescription":"","salaryDescription":"£45,510 - £48,531","publishDate":"2025-04-15T16:45:09.000Z","expirationDate":"2025-04-28T16:45:09.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdb4f1fc-b7f0-43fa-b387-183f80d3df54.png","score":1,"featured":false,"enhanced":false},{"id":"4b301fa7-dd11-426d-83f6-c614368a38b4","title":"Assistant Director of Repairs Operations","employer":"Peabody","department":"","location":"South East London","locationType":3,"description":"The vacancy You're not just a senior operational leader who understands the commercial and operational demands of a fast-moving repairs service; you care deeply about the real impact your work has on people's lives. You know that a repairs service isn't just about fixing things quickly — it's about making homes safer, more comfortable, and showing residents they're valued. If you're driven by both performance and purpose, and you're ready to lead a service that truly puts residents first, this role is for you. As our Assistant Director of Repairs Operations, you'll lead the delivery of a safe, reliable and resident-focused repairs service across four regions. This is a role for someone who can bring stability, continuous improvement, and inspire a culture where resident impact is front and centre. You'll work closely with our senior teams and external service providers, making sure that performance metrics translate into meaningful change for residents — fewer delays, better quality repairs, and a service that truly listens. You'll be championing our residents' voices at every turn, working alongside internal leaders and resident committees to ensure our homes remain safe, comfortable and dignified spaces. This is about more than hitting Service Level Agreements. It's about leadership that puts people first. You'll bring:<ul> <li>A proven track record of managing large, multi-regional service delivery teams.</li> <li>Strong operational expertise in repairs in high-volume service environments.</li> <li>Outstanding crisis management, scheduling and resource optimisation skills.</li> <li>A passion for real-time decision-making that drives continuous improvement.</li> <li>The resilience and presence to influence at Board, Exec and Resident levels.</li> <li>Above all, a deep belief that the quality of a repairs service can transform lives.</li>\n</ul>You'll report to the Director of Repairs and lead four Regional Heads of Service. With your leadership, we'll build a repairs service that reflects Peabody's core mission: helping people flourish. Sound like your next step? Click 'Apply Now' to submit your CV and supporting statement in one document. Interviews will be taking place on 12th May in person at our offices in Westminster Bridge Road. Here just a few of the benefits for working at Peabody:<ul> <li>30 days' annual holiday plus bank holidays </li>\n</ul><ul> <li>Competitive salaries that are benchmarked regularly against current market rates </li> <li>Two additional paid volunteering days each year </li> <li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance </li> <li>Up to 10% pension contribution</li>\n</ul>Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received. If you need to ask us anything else at all, feel free to drop an email to victoria.wilson1@peabody.org.uk and one of our team will be in touch.","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-04-15T04:33:40.000Z","expirationDate":"2025-04-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/144dbdca-600b-4ae5-8211-cd2685e365ce.png","score":1,"featured":false,"enhanced":false},{"id":"f7eb3a9b-5791-474b-94bf-f7a66f2cedcd","title":"Service Desk Analyst","employer":"Notting Hill Genesis","department":"","location":"Kings Cross","locationType":3,"description":"<h1>Summary</h1>What you'll doNotting Hill Genesis, one of London's largest housing associations, is seeking a Service Desk Analyst to join our thriving IT team on a 12-month fixed-term contract. As a Service Desk Analyst, you'll be the first point of contact for NHG's IT support, delivering efficient solutions that keep our teams running smoothly. This role is crucial in maintaining high customer satisfaction, resolving technical issues, and ensuring seamless access to systems that empower our mission to create thriving communities.The Service Desk Analyst will be primarily based at our head office in Kings Cross with occasional travel to our offices in Hammersmith and Chelmsford.How you'll do it<ul>\n<li>Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management.</li>\n<li>Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed.</li>\n<li>Incident Management: Prioritize and document incidents, ensuring resolutions align with SLAs and monitoring performance metrics for continuous improvement.</li>\n<li>Knowledge Sharing: Maintain and update knowledge bases with solutions to common issues, supporting colleagues and streamlining future problem-solving.</li>\n<li>Asset Management: Track IT assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes.</li>\n</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.We're seeking a Service Desk Analyst who thrives in fast-paced environments and embodies NHG's values of compassion, dependability, and inclusivity. You'll bring:Essential:<ul>\n<li>A degree in a related field</li>\n<li>Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems.</li>\n<li>Strong troubleshooting skills for Microsoft Office, Outlook and basic PC hardware/software configurations.</li>\n<li>Excellent communication skills, with the ability to explain technical issues to non-technical users.</li>\n</ul>Desirable:<ul><li>Familiarity with Active Directory, Office 365, and remote support tools.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>\n<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>\n<li>Generous pension scheme </li>\n<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>\n<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>\n<li>Health cash plan </li>\n<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>\n<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>\n<li>Cycle to work scheme. </li>\n<li>Life Assurance x 4 annual salary</li>\n</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 29 April 2025Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .   NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. ","shortDescription":"","salaryDescription":"£30890 - £34322 per annum + 35 hours per week.","publishDate":"2025-04-15T04:18:55.000Z","expirationDate":"2025-04-29T04:18:55.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/52f81f94-3402-4026-add1-739090263df5.png","score":1,"featured":false,"enhanced":false},{"id":"97b3a0a0-855e-4120-bfcd-1b8c111ec483","title":"Coordination & Review Officer","employer":"Lambeth Council","department":"","location":"6 Brixton Hill","locationType":3,"description":"Coordination and Review Officer x2 posts PO2: Starting salary £43,542 per annum incl LW. Fixed Term Contract or Secondment Opportunity until 30 September 2026 About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The number of Lambeth households in temporary accommodation has increased rapidly in recent years, as seen across London. We face a shared housing crisis and a limited supply of homes with which to help people. We know that living in temporary accommodation for extended periods of time can impact people deeply, from their health and wellbeing to their relationships, education and access to employment. In addition, the quality and or suitability of their accommodation may further impact their well-being. We are required by law to ensure temporary accommodation is suitable having regard to client’s needs and continue to keep under review the suitability of their accommodation. This role will be responsible for completing formal written suitability assessments of accommodation and offers of accommodation in a timely and effective way. About the Role: You will work within a multi-disciplinary team. This includes Temporary Accommodation Team Leader who will lead the team; Temporary Accommodation Complaints Officers who will assist in the investigation and response to complaints; Temporary Accommodation Inspection Officers, who will inspect accommodation in response to complaints and reviews; Temporary Accommodation Review Officers who will conduct formal Suitability Assessments. The successful candidate will be passionate, hard-working and motivated in the investigation and writing of suitability reviews. We especially welcome applications from people who have knowledge of homelessness and temporary accommodation and competency in investigating and writing suitability assessments, with high a level of attention to detail. You will be results-driven and will have the ability to work in a fast-paced, highly pressurised environment, to competing priorities, with a strong orientation to achieving targets and KPIs and achieving value for money. You will have excellent people skills, and an ability to see things from others’ perspectives. You will have excellent oral and written communication skills You will undertake your work within the legal framework of statutory homelessness and will ensure that the team is compliant with the council’s legal obligations. You will be responsible for the management, investigation and completions of suitability assessments. A key part of your role is to implement the Council’s legal duties to people living in temporary accommodation, requiring knowledge of the legal framework of statutory homelessness. This will include decision making which is in line with the law and the council’s duties to homeless clients. You will need to communicate decisions clearly and with care, providing detailed written decision letters that will stand up to challenge. The team will be based within the Housing Needs / Temporary Accommodation Service, and you will work alongside other relevant teams as part of your role. To be considered for interview, your CV and supporting statement will clearly evidence: In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications. Equity <ul>\n<li>Listen to the views of others and ask for their opinions making sure that everyone in my team inputs into the things that matter. </li> <li>Ensure fairness and justice is at the heart of my decision making and support to my team and others. </li> <li>Take time to build trust, building the respect of our stakeholders and ensuring as a team we take accountability for doing what we agree to do. </li> <li>Develop others and ensure we work as one team for Lambeth, encouraging everyone to play their part </li> <li>Take positive action to ensure everyone in my team has opportunities to learn and grow at work </li> <li>Encourage everyone to be themselves at work and value who they are </li> <li>I am inclusive and actively celebrate diversity, recognising everyone in my team as individuals.</li> </ul> Key Knowledge <ul>\n<li>K1: Extensive knowledge of the Housing Act 1996 as amended and related legislation and caselaw.</li> <li>\nK2: Demonstrable knowledge of s.202 & s.204 review procedures.\n</li> <li>\nE1: Experience of applying legislation from Part 6 and Part 7 of the Housing Act, and other relevant legislation, case law and best practice to homelessness or review cases.\n</li> <li>E2: Experience of excellent written and verbal communication skills with ability to explain complex legislation so it is easily understood by diverse range of customers.</li> <li>E5: Experiencing of prioritising competing demands in a pressurised environment, recogni<img src=\"https://ars2.equest.com/?response_id=f54b59b89144a00d011f797f00372589&view\" alt=\" \" width=\"1\" height=\"1\"></li>\n</ul>","shortDescription":"","salaryDescription":"£40,000 - £49,999","publishDate":"2025-04-14T15:40:05.000Z","expirationDate":"2025-05-05T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/722cfea0-0a66-44a6-a79b-7d0f48f8febd.jpg","score":1,"featured":false,"enhanced":false},{"id":"7f6e87fd-037e-451a-89a9-fadd41603f1c","title":"Senior Planning Officer (Monitoring & Data)","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"jobListPage\">\n<div class=\"desc\">\n<h3>About Haringey</h3>\nHaringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.\nOur history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.\n<h3>About the Role</h3>\nWe are looking for a Senior Planning Officer (Monitoring & Data) in the Council’s Policy, Conservation & Design Team. The post holder will have lead responsibility and accountability for:\n• collecting, developing, maintaining and disseminating comprehensive land use information. • undertaking monitoring and analysis of the Council’s planning policies including preparing the Council’s Authority Monitoring Report (AMR), and carrying out ongoing monitoring of key metrics such as the borough’s housing land supply and housing trajectory • working proactively and collaboratively internally and externally (for example with the Greater London Authority) to share knowledge, experience and information resources in relation to monitoring and data, including the Planning London Data Hub. • undertaking research tasks that enable the successful delivery of the Local Plan and other policy, conservation and design projects.\nIn addition, the post holder will:\n• assist the implementation of change to modernise and digitise the systems and functions of the team and wider service • provide planning expertise on a range of policy issues and support team consultations.\n<h3>About the Team</h3>\nHaringey recently became the Local Authority Planning Team of the Year 2024 at the Planning Awards 2024 and the Council’s Policy, Conservation & Design Team is now entering into a particularly exciting time with a New Local Plan until preparation, a suite of emerging Conservation Area Appraisals and Management Plans, and live projects to deliver as part of the Government’s PropTech funding stream and Planning Skills Delivery Fund.\nThe team is based in Wood Green – opposite the Piccadilly Line tube station. Our friendly, talented workforce is drawn from across the globe and benefit from a positive, flexible working environment that embraces a range of progressive working practices, including flexible and home-working.\n<h3>About You</h3>\nThe successful candidate will have:\n• a passion for data and helping create great places • relevant qualifications in planning, data analysis or a related professional discipline • experience of working on data/information analysis and analysing and interpreting large and complex sets of data to produce meaningful statistics and derive sound conclusions • the ability to understand technical issues related to planning policy and related projects such as placemaking, viability and infrastructure delivery • experience in the application of geographical information systems (GIS) • excellent verbal, written communication and presentation skills • good analytical and problem-solving skills\n<h3>Working for Haringey</h3>\nAt Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.\nOur benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.\nPlease note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.\nAdditionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.\n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=450767&ptId=11594\">JE1228 Senior Planning Officer (Monitoring and Data)_04.02.2025_v1_Accs.pdf</a></li>\n</ul>\n</div>","shortDescription":"","salaryDescription":"PO2 (£41,442- £44,331) – PO4 (£47,532 – £50,574)","publishDate":"2025-04-14T15:28:00.000Z","expirationDate":"2025-04-20T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7e69f451-cf1c-43e8-b0ad-96a91da077b1.png","score":1,"featured":false,"enhanced":false},{"id":"b0e6b0de-4329-44c3-95d1-e6c61e2fa5a6","title":"Housing Solutions Officer (Homelessness)","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Bishops College,","locationType":3,"description":"Housing Solutions Officer (Homelessness)- Ref: HSO Trainee contract - Starting salary £35,555.52 pa Fully trained - Salary £38,518.48 pa\nThis is a great opportunity for you to join Broxbourne Borough Council’s Homelessness Solutions Team at either a trainee or officer level position. We pride ourselves on being an innovative and ambitious team. In this role you will work alongside dedicated experienced colleagues, interviewing, and assessing those who are at a risk of being homeless. You will be managing a case load of clients, working collaboratively with colleagues and other agencies to provide solutions. This is a varied, rewarding and challenging role.\nIf you want to apply to be part of our team, you should ideally have previous experience working within a Local Authority homelessness setting and knowledge of the relevant legislation, although transferable skills would be considered. You should also be highly motivated, with a genuine interest in helping people. Previous experience working in a customer facing role is essential, as are excellent written and verbal communication and a GCSE (or equivalent) in English and Maths. Fluent spoken English skills are also essential, as this role requires having sensitive conversations with clients and dealing with their expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Math’s is fundamental. A full driving license is also required. \nWe have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.\nWe are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.\nThe Council’s benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.\nBroxbourne Council is an Equal Opportunities employer.\nDetails and application forms for all job vacancies are listed on the Council’s website.\nApplication forms must be submitted online by 5th May 2025 quoting the above reference.\nBorough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk Website: www.broxbourne.gov.uk","shortDescription":"","salaryDescription":"Trainee contract - Starting salary £35,555.52 pa Fully trained - Salary £38,518.48 pa","publishDate":"2025-04-14T15:26:00.000Z","expirationDate":"2025-05-05T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5f03463e-157e-47e1-8648-c50a6cd5e768.jpg","score":1,"featured":false,"enhanced":false},{"id":"710d1d2f-f316-44ad-9299-3fa09a6f8adc","title":"Trainee Housing Solutions Officer FTC (Homelessness)","employer":"Borough of Broxbourne","department":"","location":"Cheshunt, Hertfordshire, EN8 9XQ. Bishops College,","locationType":3,"description":"Trainee Housing Solutions Officer (Homelessness) – Ref: THSO Fixed term 12-month contract Starting salary £35,555.52 pa \nThis is a great opportunity for you to join Broxbourne Borough Council’s Homelessness Solutions Team at a trainee level, on a fixed term basis. We pride ourselves on being an innovative and ambitious team. In this role you will work alongside dedicated experienced colleagues, interviewing, and assessing those who are at a risk of being homeless. You will be managing a case load of clients, working collaboratively with colleagues and other agencies to provide solutions. This is a varied, rewarding and challenging role.\nIf you want to apply to be part of our team, you should ideally have previous experience working within a Local Authority homelessness setting and knowledge of the relevant legislation, although transferable skills would be considered. You should also be highly motivated, with a genuine interest in helping people. Previous experience working in a customer facing role is essential, as are excellent written and verbal communication and a GCSE (or equivalent) in English and Maths. Fluent spoken English skills are also essential, as this role requires having sensitive conversations with clients and dealing with their expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Math’s is fundamental. A full driving license is also required. \nWe have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.\nWe are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.\nThe Council’s benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.\nBroxbourne Council is an Equal Opportunities employer.\nDetails and application forms for all job vacancies are listed on the Council’s website.\nApplication forms must be submitted online by 5th May 2025 quoting the above reference.\nBorough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk Website: www.broxbourne.gov.uk","shortDescription":"","salaryDescription":"Starting salary £35,555.52 pa","publishDate":"2025-04-14T15:07:00.000Z","expirationDate":"2025-05-05T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ea584436-b247-4be4-87ba-c778c86b49bb.jpg","score":1,"featured":false,"enhanced":false},{"id":"eeb4a3db-8ffd-486b-bd9d-cadb25b24a40","title":"Private Sector Initiatives and Projects Officer","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"Salary range: £38,934 - £40,755 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time\n<div>An excellent offer…</div>\n<div> </div>\n<div>Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.</div>\n<div> </div>\n<div>The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.</div>\n<div> </div>\n<div>The Post</div>\nThe post holder will be responsible for invoice and Purchase Order Management; and processing payments relating to the Housing Needs & Support Service.\nMain responsibilities include:\n<ul>\n<li>Preparing and processing invoices for payment</li>\n<li>Identifying overdue accounts</li>\n<li>Supplier set ups</li>\n<li>Responding to payment queries in a professional and proactive manner </li>\n<li>Providing high quality administrative financial support</li>\n</ul>\n<div>The Person</div>\nYou need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.\nThe successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records.\nThis is a rewarding role and offers an exciting opportunity for the right candidate\n<div>Closing date: Tuesday 6 May 2025 (23:59)</div>","shortDescription":"","salaryDescription":"£38,934 - £40,755 p.a. inc. London weighting","publishDate":"2025-04-14T13:06:00.000Z","expirationDate":"2025-05-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/53fe8c69-89d9-4ede-897e-51126b772e23.jpg","score":1,"featured":false,"enhanced":false},{"id":"2bd6eab8-33eb-46e1-a3b9-41d2d4f778b0","title":"Single Homelessness Prevention and Relief Team Leader","employer":"Brent Council","department":"","location":"Brent Civic Centre, Engineers Way, Wembley, Middlesex","locationType":2,"description":"An excellent offer…\nBrent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.\nThe council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.\nThe Post\nAt Brent, we have an established specialist service to assist single people and childless couples facing homelessness. This is a fact paced and dynamic service and we recognise housing solutions are not the same for everyone. \nYou will manage a frontline service and a team of officers responsible for delivering high quality service to single people, many of who have complex needs. Your team will manage a caseload and determine options suitable for applicants whilst managing service user expectation. Due to the variety of housing needs and pathways for individuals, we have specialised housing pathways and you will take a lead on one of these pathways if successful.\nYou will lead and provide support and guidance to officers, ensuring that duties under homelessness legislation are fulfilled. \nYou will develop your team to work flexibly with applicants as we recognise that no two households are the same. \nThe Person\nYou must be able to demonstrate comprehensive knowledge and understanding of homelessness legislation and case law, coupled with hands on experience of preventing homelessness and making statutory decisions. \nYou will have a thorough understanding of prevention and relief options for single homeless people, extensive experience of preventing homelessness successfully with excellent negotiation skills. You will be experienced in people management and leading a team to successful outcomes.\nA people focussed person, you will be passionate about customer service and take pride in delivering an excellent service. You will be highly motivated, passionate, ambitious, able to motivate your team and ready for a new challenge.\nClosing Date: Sunday 27 April 2025 (23:59)","shortDescription":"","salaryDescription":"£53,607 - £56,646 p.a. inc. London weighting","publishDate":"2025-04-14T12:50:00.000Z","expirationDate":"2025-04-27T12:49:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b19845a4-275d-45c9-91bd-a2fe88a4f899.jpg","score":1,"featured":false,"enhanced":false},{"id":"e3918cec-c14a-4f53-abc6-68a008180fc6","title":"Commercial Manager Facilities Management (Corporate Property)","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Facilities Management (FM) Team are responsible for ensuring the Council's corporate property portfolio is maintained and complaint in order to provide safe working environments for staff and visitors. Both soft and hard FM are delivered by external contractors who work closely with the Council's FM team to ensure the smooth delivery of maintenance schedules, reactive repairs, cleaning, security and waste collection. The FM Team at the Royal Borough of Kingston maintain and repair a range of corporate buildings that includes Libraries, community centres, offices and leisure facilities. They also provide security and cleaning services across the property portfolio ensuring that buildings are safe and comfortable for staff and visitors. The Commercial Manager plays a crucial role in ensuring that all FM contractors are performing in accordance with contractual obligations. A good understanding of contract planning and reporting is key to ensure all corporate property is compliant and well maintained. Developing strong communication with external contractors and demonstrating confidence to challenge poor performance is paramount for this post. Holding contractors to account where necessary and instigating new processes and procedures when required to improve performance are key requirements for the post. Having an overview of all hard and soft FM activities and implementing reporting processes for the senior leadership team and H&S Board will be a regular task for the Commercial Manager. The post requires an on- site presence to work closely with the council's FM staff as well as the contractors. There is a good working relationship already in place and this post is required to be present to work with all FM staff and build on what is already a well performing and experienced team. The role reports to the Head of Property & FM and will be required to meet weekly to report on progress across all FM contracts. About the Role and Our Ideal Candidate : The Commercial Manager (FM) commissions and monitors all FM contracts and reports progress to Board. The post manages the operational FM team and makes changes when required to improve performance. The post requires the following<ul>\n<li> Monthly monitoring of KPIs across four contracts </li>\n<li> Ensures that compliance testing targets are met and recorded </li>\n<li> Line manager to the Workplace Manager and Building Services Manager </li>\n<li> Commision new contracts when required working with the Council's procurement team </li>\n<li> Manages the FM budget across all contracts </li>\n<li> Identify, monitor and report on risk </li>\n</ul> About you <ul>\n<li>Experience of working in a similar role working on FM contracts</li>\n<li>Able to work on initiative with minimal supervision</li>\n<li>Experience of commissioning and evaluating FM contracts</li>\n<li>Robust communication skills and experience of working with a number of stakeholder</li>\n<li>Report writing and presenting to senior leadership </li>\n<li>Managerial experience and implementing change to operation staff where necessary</li>\n<li>Strong negotiating skills </li>\n<li>Sound understanding of risk management and reporting</li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£63,159 - £68,973","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-28T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/cdf149e6-db1c-4d03-8b06-c3f625e6d48a.jpg","score":1,"featured":false,"enhanced":false},{"id":"6e658d05-5cae-4e72-af4b-c880a3d9a282","title":"Housing Officer","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : This is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years. We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord. We'd love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. About the Role and Our Ideal Candidate : To deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience. About You<ul>\n<li> Have excellent communication skills i.e. Communicating clearly, confidently and appropriately with residents, partners and colleagues using the best methods of communication </li>\n<li> Knowledge on Housing Regulator Consumer Standards </li>\n<li> Able to attend evening meetings </li>\n</ul><ul>\n<li> Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders, </li>\n<li> Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding </li>\n<li> Taking appropriate action regarding breaches of tenancies </li>\n<li> Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management. . </li>\n</ul><ul><li> Identifies the need for and promotes Resident engagement/ participation and community development initiatives. This includes attending residents' meetings. </li></ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£37,068 - £40,755","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-05-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5f8ee0a2-002e-4907-b31e-34dff4267d82.jpg","score":1,"featured":false,"enhanced":false},{"id":"66a37904-d15e-4085-8662-045c459c4f05","title":"Digital Strategic Change Lead - Housing","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"About the Borough : This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team : The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. We are looking for someone who has a successful track record in delivering transformational change to support the embedding of new technology, maximising value from our systems,facilitating the wider digital roadmap for the service and leading the maximisation of opportunities for continuous improvement / best practice across. This role will be responsible for holding the overall digital change journey in Housing, with a focus on process improvement to ensure that the service has the right work practices and data that enable them to achieve their vision. As our digital change lead for Housing you will be responsible for driving change across the Housing department and beyond. Working across the service and with other enabling services including Finance (in particular Revenues & Benefits), Adult Social Care, Customer Fulfillment, Digital, Data and Insight and Transformation as well as key external stakeholders to drive improved outcomes for our residents. The role will be responsible for enabling adoption of change on the ground with services. Supporting mainstreaming and embedding of digital change; promoting collaboration getting teams to work together to find joint solutions. This strategic role reports directly to the Director of Housing, embedded in the wider housing team sitting on the Housing management team. Whilst there is no direct line management this role is expected to drive change through effective facilitation, engagement and networking with colleagues. About the Role and Our Ideal Candidate : Key activities Digital/New Ways of Working<ul><li> Service transformation and leveraging the investment in the new Housing Management System and improved use of data </li></ul><ul>\n<li> Collaboration with Digital and IT colleagues to translate digital solutions into services </li>\n<li> Championing the use of new technologies to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible </li>\n</ul>Delivery<ul>\n<li> Leads on the delivery of the business outcomes from the investment in technology and change initiatives. </li>\n<li> Ensures that benefit realisation is at the heart of improvement activity and enables staff to adopt change and deliver business benefits </li>\n<li> Leads and promotes iterative and continuous service development, responding to market developments and service needs </li>\n</ul>Commissioning & Performance Management<ul>\n<li> Collaborates with managers/ leaders and colleagues to define strategic outcomes, set targets and engagement with colleagues, within a culture of continual improvement </li>\n<li> Develop and deliver on digital operational plans to ensure that the Council resources within the teams are used to best effect and impact </li>\n<li> Deliver value for money in line with the Council's commissioning ambitions </li>\n<li> Taking an evidence based approach, utilising data, insight and business intelligence to drive decision making </li>\n</ul>Custom ers and Partners<ul>\n<li> Leads on building effective strategic internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way </li>\n<li> Contributes, proactively to Kingston's commitment to community cohesion and valuing diversity and social inclusion </li>\n<li> Puts the resident needs at the heart of digital design and works to improve resident experience across Housing using digital outcomes </li>\n</ul>Equality and Diversity<ul><li> Embeds equity, equality, fairness and diversity into all aspects of team working and service delivery </li></ul>Corporate responsibilities<ul>\n<li> Emergency planning and business continuity </li>\n<li> Engagement & Collaboration </li>\n<li> Volunteering/Social impact </li>\n<li> Health & Safety - may be required to attend events and meetings outside normal hours and postholders will need to manage their work life balance flexibly to meet the needs of the role. </li>\n<li> GDPR </li>\n</ul>Our Offer to You : As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include:<ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul>Application Process : Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information : We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.","shortDescription":"","salaryDescription":"£57,663 - £63,159","publishDate":"2025-04-11T03:01:07.000Z","expirationDate":"2025-04-26T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2936edfa-7a3c-41f3-b319-0f78c25b0db4.jpg","score":1,"featured":false,"enhanced":false},{"id":"98f4db3e-7511-4c35-87ed-65b48996b28a","title":"Wellbeing Support Worker","employer":"Peabody","department":"","location":"London","locationType":3,"description":"The vacancy Your typical day could start with working with residents in their homes and neighbourhoods to understand their immediate needs. Then you might be delivering advice and wellbeing support in the community wellbeing hubs before engaging with external stakeholders in your area to build a strong network of support for our residents. As an Advice and Wellbeing Specialist, you'll deliver proactive and trauma informed support to meet the holistic needs of residents. Your support will be tailored to your resident's needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You will empower residents through positive engagement to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. We are looking for two outreach Advice and Wellbeing Specialists to join the team:<ul> <li>One position will cover Northwest London including boroughs such as Harrow, Brent, Westminster, Ealing</li> <li>The second position will cover all London areas, mainly focusing on Central London and surrounding boroughs including Kensington & Chelsea, Islington, Southwark and Wandsworth.</li>\n</ul>You'll be required to work from an office at least one day per week. Your role covers everything from working with the Allocations, Financial Inclusion and Neighbourhoods teams to providing peer support to colleagues. If you're passionate about customer service, and resilient with a positive and can-do-attitude, we want to hear from you. *This job is being advertised as Wellbeing Support Worker but on appointment your job title will be Advice & Wellbeing Specialist. To be successful in this role, you're:<ul> <li>experienced in working with vulnerable people and providing frontline support and advice in an outreach setting</li> <li>experienced in working with complex cases including hoarding and substance abuse</li> <li>an excellent communicator - both written and verbally</li> <li>excellent case management skills with the ability to self-manage a diverse and varied caseload, and able to prioritise work effectively and produce high quality work</li> <li>a great team player</li>\n</ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an Enhanced DBS check. 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Housing job vacancies in Wembley

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38
Housing job vacancies in Wembley

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Customer Care Coordinator

Peabody

£37,650

South East London (On-Site)

Posted 2 days ago

Estates Surveyor

Borough of Broxbourne

Salary range: £44,001.88 p.a.

Cheshunt, Hertfordshire, EN8 9XQ. Hybrid Working / Bishops' College, (On-Site)

Posted 3 days ago

Service Delivery Manager

Notting Hill Genesis

£50014 - £55452 per annum + 35 hours per week.

Kings Cross (On-Site)

Posted 3 days ago

Electrician (Voids)

Southern Housing

£40,600

Croydon (On-Site)

Posted 3 days ago

Senior Service Charge Coordinator

Lambeth Council

£50,000 - £74,999

6 Brixton Hill (On-Site)

Posted 4 days ago

Estate Services Caretaker

Peabody

£26,583 per annum

Southall (On-Site)

Posted 4 days ago

Stock Condition Surveyor

Peabody

£43,830

London (On-Site)

Posted 4 days ago

Licensing Inspection and Enforcement Officer (Tier 2)

London Borough of Enfield

£45,510 - £48,531

Enfield (On-Site)

Posted 5 days ago

Assistant Director of Repairs Operations

Peabody

Competitive

South East London (On-Site)

Posted 5 days ago

Service Desk Analyst

Notting Hill Genesis

£30890 - £34322 per annum + 35 hours per week.

Kings Cross (On-Site)

Posted 5 days ago

Coordination & Review Officer

Lambeth Council

£40,000 - £49,999

6 Brixton Hill (On-Site)

Posted 6 days ago

Closing today

Senior Planning Officer (Monitoring & Data)

London Borough of Haringey

PO2 (£41,442- £44,331) – PO4 (£47,532 – £50,574)

Haringey (Hybrid)

Posted 6 days ago

Housing Solutions Officer (Homelessness)

Borough of Broxbourne

Trainee contract - Starting salary £35,555.52 pa Fully trained - Salary £38,518.48 pa

Cheshunt, Hertfordshire, EN8 9XQ. Bishops College, (On-Site)

Posted 6 days ago

Trainee Housing Solutions Officer FTC (Homelessness)

Borough of Broxbourne

Starting salary £35,555.52 pa

Cheshunt, Hertfordshire, EN8 9XQ. Bishops College, (On-Site)

Posted 6 days ago

Private Sector Initiatives and Projects Officer

Brent Council

£38,934 - £40,755 p.a. inc. London weighting

Brent Civic Centre, Engineers Way, Wembley, Middlesex (Hybrid)

Posted 6 days ago

Single Homelessness Prevention and Relief Team Leader

Brent Council

£53,607 - £56,646 p.a. inc. London weighting

Brent Civic Centre, Engineers Way, Wembley, Middlesex (Hybrid)

Posted 6 days ago

Commercial Manager Facilities Management (Corporate Property)

Royal Borough of Kingston Upon Thames

£63,159 - £68,973

Kingston (On-Site)

Posted 9 days ago

Housing Officer

Royal Borough of Kingston Upon Thames

£37,068 - £40,755

Kingston (On-Site)

Posted 9 days ago

Closing in 6 days

Digital Strategic Change Lead - Housing

Royal Borough of Kingston Upon Thames

£57,663 - £63,159

Kingston (On-Site)

Posted 9 days ago

Wellbeing Support Worker

Peabody

£33,400

London (On-Site)

Posted 9 days ago

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Registered in England & Wales as Jobsgopublic Limited Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

38 Housing job vacancies in Wembley

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Customer Care Coordinator

Estates Surveyor

Service Delivery Manager

Electrician (Voids)

Senior Service Charge Coordinator

Estate Services Caretaker

Stock Condition Surveyor

Licensing Inspection and Enforcement Officer (Tier 2)

Assistant Director of Repairs Operations

Service Desk Analyst

Coordination & Review Officer

Senior Planning Officer (Monitoring & Data)

Housing Solutions Officer (Homelessness)

Trainee Housing Solutions Officer FTC (Homelessness)

Private Sector Initiatives and Projects Officer

Single Homelessness Prevention and Relief Team Leader

Commercial Manager Facilities Management (Corporate Property)

Housing Officer

Digital Strategic Change Lead - Housing

Wellbeing Support Worker

38
Housing job vacancies in Wembley