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Are you passionate about making a positive impact on residents lives? Do you have excellent communication and problem-solving skills? We are looking for an experienced Anti-Social Behaviour Officer, to join our skilled and friendly Housing Team.The Role You will be responsible for the delivery of a responsive and proactive service to our residents to tackle all forms of hate crime, neighbour nuisance and anti-social behaviour. Working alongside housing management colleagues you will effectively manage your caseload and take forward the highest priority cases. You will also make and maintain effective working relationships with external agencies, including the police and legal advisors.Who we’re looking for<ul><li>Experience dealing with Anti-Social Behaviour, non-legal remedies and legal remedies.</li><li>The ability to work closely with local partners including the police, adult and childrens services and other agencies to pursue appropriate legal action.</li><li>Experience of preparing cases and witness statements for court hearings.</li><li>Experience of dealing with challenging behaviour and a sound knowledge of civil and criminal legislation.</li><li>A commitment to delivering excellent customer service.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Mel Davis at <a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a> We reserve the right to close this advert early should we receive a sufficient number of applications.Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what <a href="https://www.tandridge.gov.uk/Your-council/Local-government-reorganisation-LGR" target="_blank">local government reorganisation</a> means for us.





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Tandridge District Council

Anti-Social Behaviour Officer 

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamAt Sutton Housing Partnership (SHP), our strength comes from the experience, dedication and customer-focused mindset of our colleagues.&nbsp; Our Planned &amp; Major Works team plays a key part in this mission, placing residents at the centre of everything we do. We continuously improve our services based on feedback and ensure residents are actively involved in decisions about their homes.Our Resident Liaison Officers (RLOs) are essential to delivering a consistently excellent resident experience. As the primary point of contact during planned works, they ensure residents feel listened to, informed and respected at every stage.Everything we do is guided by our HOME values:<ul><li>High Performing – We continuously learn, improve and strive to deliver the best outcomes. </li><li>One Team – We work collaboratively, supporting one another to achieve success together. </li><li>Make it Happen – We take responsibility, drive positive change and deliver on our commitments. </li></ul>Excellent Customer Service – We put residents first, ensuring their needs shape our work and approach. About the Role and Our Ideal CandidateWe’re looking for two enthusiastic, customer-focused Resident Liaison Officers to support residents through our Planned &amp; Major Works programmes. You’ll be the key point of contact for residents, ensuring they feel informed, supported and valued while works are carried out in their homes. You’ll build strong relationships with residents, contractors and colleagues to deliver a smooth, positive experience.What you’ll need:<ul><li>Strong background in customer service and engagement, with the ability to improve satisfaction </li><li>Excellent understanding of customer care, especially when supporting vulnerable residents </li><li>Confident communicator with great interpersonal skills – approachable, tactful and able to influence at all levels </li><li>Highly organised, able to manage busy workloads and meet tight deadlines </li><li>Good IT skills (Google) and a proactive, solutions-focused attitude </li><li>Ability to work independently and as part of a team </li><li>Experience in housing or local government is an advantage </li><li>Full driving licence and flexibility to travel across sites </li><li>5 Days working from Sutton Gate</li><li>Willingness to complete/enhold a standard DBS </li></ul>If you’re passionate about delivering great customer experiences and making a real difference to residents’ lives, we’d love to hear from you.Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Resident Liaison Officer (Planned and Major Works Team)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3552/CSM_application_pack_Dec25.pdf" target="_blank">CSM_application_pack_Dec25</a></li>
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<h2>Thank you very much for your interest in this Corporate Services Manager post at Ekaya Housing Association.</h2>
Below, you will find details of the role and the selection process to assist you in completing and tailoring your application.
To apply: we will need the following from you:
<ul>
<li>Your CV - Make sure this confirms your current/most recent roles (you can sum up earlier roles, if any before the last 15 years), tell us about your achievements so we get a picture of your skills and experience, and try to keep it to two pages or three at</li>
<li>A personal We want to hear about your motivation, why this role/ organisation, and you will also want to evidence how relevant your offer is to the role specification; again, ideally in two to three pages; and</li>
</ul>
Please submit your completed application documents by sending an email to &nbsp;<a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a>.
The role advert closes at 5pm on Monday 5 January 2026. Interviews will hold on Tuesday 2nd&nbsp;August.
Do contact me via the recruitment email above, if you wish to have an informal discussion about the role and organisation, or if you have any other questions to help you decide whether to apply.
Kind regards
ASofekun
Director of Finance &amp; Resources/ Deputy CEO

Corporate Services Manager / Company Secretary

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3551/GENERIC_HOUSING_OFFICER_JDPS_Dec25.pdf" target="_blank">GENERIC_HOUSING_OFFICER_JDPS_Dec25</a></li>
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Housing Officer (Generic)
Job Title: Generic Housing Officer
Salary: £36,409.03 per annum plus car user allowance
Contract Term: Permanent
Working Hours: Full time 37.5 hrs - Mon – Fri 9:00 – 17:30
Reports to: Housing and Partnership Manager
We are looking for a housing professional with a laser focus on customer service and satisfaction.
Are you able to ensure that our ambitions of maintaining top-quartile performance and better, is delivered, and demonstrate that you have the all-round skills, positive attitude, competence, knowledge and experience to move the service forward with drive and customer focus?
As part of the housing management team reporting to the Housing and Partnership Manager and working closely with residents and all internal departments, you will live and breathe the values of Ekaya and ensure that the voice of the customer is heard. &nbsp;This is an exciting time to be joining Ekaya, we have ambitious growth plans, and you will need to be comfortable working directly with our customers providing First Class services and finding solutions when things do go wrong.
A people person, who listens and has empathy. You will build strong relationships with customers, colleagues and stakeholders. You will demonstrate success in working collaboratively with colleagues to improve performance and increase satisfaction.&nbsp; You will be a confident communicator and have excellent interpersonal skills.&nbsp;
We are looking for someone who is an experienced Housing Officer with a positive outlook and a proactive hands-on approach. The ability to develop strong relationships with a broad range of internal and external stakeholders will be key.
We offer an excellent package which includes:
<ul>
<li>Competitive salary</li>
<li>7% employer pension contribution</li>
<li>4 x life insurance</li>
<li>Employee Assistance Programme</li>
<li>25 days holiday plus public holidays, rising to 30 days after five years continuous service</li>
<li>Health benefits</li>
</ul>
To apply, please submit a current and up to date CV along with a personal statement.
Ideally in no more than two pages we want to see evidence of how your work experience relates to the requirements set out in the role specification.
Please submit your completed application by email to <a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a>.
Closing date – 5pm Monday 5 January 2026.

Generic Housing Officers

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews for this vacancy will take place between 15th -19th December 2025 or between 5th-9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Peabody

Housing Support Worker 

Our Vacancy Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–18, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What you'll be doing As a Housing Support Worker, you’ll provide high-quality, person-centred support to individuals who may be socially excluded, disabled, unwell, or homeless. Your role will focus on promoting independence, wellbeing, and inclusion, enabling customers to achieve their goals and thrive. From supporting day-to-day household skills to helping customers manage finances and integrate into the community, you’ll make a meaningful impact from day one. We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews will take place between 15-19th December 2025 or between 5th-9th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





<ul></ul>

Housing Support Worker Kenwyn

Join Us as a Housing Support Worker – Make a Real Difference in Young Lives At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence. This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. What You’ll Be Doing In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time. What We’re Looking For We need someone who: • Has experience supporting vulnerable people in the community or within a supported living environment, either professionally or through volunteering. • Communicates effectively with customers, colleagues, and external agencies, and can build strong professional relationships. • Is empathetic, resilient, and passionate about making a real difference in people’s lives. • Understands safeguarding practices and has knowledge of Equality, Diversity, and Inclusion within this client group. • Is confident working both independently (including lone working) and as part of a team, with good IT skills and the ability to maintain accurate records. Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave. • Flexible benefits including healthcare, dental, and discounts. • 4x Life Assurance and up to 10% pension contribution. • Professional development, including funded apprenticeships. • Two paid volunteering days each year. • Family-friendly policies and a supportive team culture. Please read before applying: This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key. Interviews for this vacancy will take place between 12th-16th January 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Housing Support Worker - Lewisham 

<ul></ul>





Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp; It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp; About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes.&nbsp; About the Role: You will have responsibility for managing a team of Housing Officers to carry out the following functions: <ul> <li> Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges </li> <li> Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling </li> <li> Delivering estate improvements including cycle storage, lighting, parking </li> <li> Reducing risk of fire in communal areas </li> <li> Resident engagement </li> <li> Supporting vulnerable residents </li> <li> Delivering excellent customer care&nbsp; </li> </ul> The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council’s neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required.&nbsp; Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at&nbsp;<a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check.&nbsp;Further information about Cifas can be found here&nbsp;Cifas&nbsp; How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application: For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on on Sunday 4th January 2026. Shortlisting: 11^th December 2025 Interviews: 18^th December 2025 At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click&nbsp;here.

Lambeth Council

Senior Neighbourhood Housing Officer

We’re looking for a highly skilled Service Assurance &amp; Resolution Lead to join our New Homes Customer Care (NHCC) team. In this senior role, you’ll provide audit assurance, compliance oversight and quality governance across all NHCC operations, ensuring that handover, defects management and resident experience meet the highest standards. You’ll work closely with senior stakeholders to embed monitoring frameworks, drive service improvements and ensure full compliance with regulatory requirements and the Housing Ombudsman Complaint Handling Code. You’ll also lead on complex complaint resolution, including Stage 2 investigations and Ombudsman cases, ensuring findings are implemented and translated into measurable improvements. This is a strategic role where your expertise will help shape service delivery and strengthen accountability across the organisation.What you’ll doAs Service Assurance &amp; Resolution Lead, you’ll design and maintain monitoring procedures to assure compliance and quality across NHCC services. You’ll audit operational processes, oversee complaint investigations, and manage Housing Ombudsman cases, ensuring timely and evidence-based responses. You’ll track recommendations, produce compliance reports, and provide independent challenge to senior leaders. You’ll also analyse complaint trends, identify systemic issues, and work collaboratively to implement service improvements. Your role will be key in ensuring NHCC delivers a consistent, high-quality experience for residents while meeting all regulatory and governance requirements. You will be required to attend the office a minimum of 2 days a week for collaboration and meetings. What you’ll need<ul><li>Experience in service quality, audit, compliance or complaints governance within housing or the public sector.</li><li>Proven ability to manage complex complaints and investigations, including Housing Ombudsman cases.</li><li>Strong understanding of regulatory frameworks and the Housing Ombudsman Complaint Handling Code is desirable but not essential. </li><li>Excellent communication and influencing skills, with experience engaging senior stakeholders.</li><li>Proficiency in CRM systems and defects management platforms such as Clixifix or NEC.</li></ul><ul><li>Ability to interpret complex information and data, and present it clearly, concisely, and in an accessible way to stakeholders at all levels across the business.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place Thursday 18th December We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.





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Service Assurance & Resolution Lead

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about delivering excellent housing services and making a real difference for families in need? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to help people secure safe, quality homes? Do you have the skills and knowledge to make a difference in our temporary accommodation service?&nbsp;If you’re passionate about housing and want to help transform lives, this is your opportunity to make an impact.What’s the role?The Housing Services Directorate is seeking a Temporary Accommodation Housing Officer to join our team working as part of the homelessness service under Part 7 of the Housing Act 1996, supporting households in temporary accommodation and ensuring statutory duties are met.In this role, you will be responsible for supporting applicants and ensuring the sustainment of accommodation. You will manage cases effectively, communicate with the appropriate teams, and drive service improvements.Your duties will include liaising with applicants and partner agencies to maintain safe, secure, and well-managed properties, while providing a responsive and supportive service to ensure residents feel informed and satisfied throughout their stay. You will also ensure all tenancy management tasks are completed accurately and efficiently, contributing to continuous improvement in service delivery.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking for&nbsp;We are looking for someone with a good understanding of part 7 of the Housing Act 1996, who can provide reliable customer service and work well with different stakeholders. You should be proactive in managing cases load, able to adapt to changes, and comfortable working under pressure to meet deadlines.The role requires clear communication skills, the ability to keep accurate records, and a practical approach to problem-solving. A basic level of education, including GCSEs in English and Maths, is essential. You must also be willing to carry out property visits across the borough.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>A basic level of education, including GCSEs in English and Maths, is essential.</li> <li>You must also be willing to carry out property visits across the borough.</li> <li>The job is subject to a Basic Disclosure DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Donaly Green - <a href="mailto:donaly.green@lewisham.go.v.uk" target="_blank">donaly.green@lewisham.go.v.uk</a>&nbsp;/ 07751714784Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/TemporaryAccommodationHousingOfficer031225" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£40,404-£41,637 per annum (SO1)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





<ul></ul>

London Borough of Lewisham

Temporary Accommodation Housing Officer

<ul><li>Reference: EC191 </li><li>Division: Crawley Homes </li><li>Salary: £16,867.20 per annum </li><li>Contract type: Apprenticeship </li><li>Posted on: 02 December 2025 </li><li>Interview date:15 January 2026 - 01 January 1970</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: Apprentice pay scale </li><li>Working hours: 37 per week </li><li>Closing date: 21 December 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Join us as a Housing Apprentice!&nbsp; Are you passionate about helping people and love keeping things organised? Do you want to learn new skills while making a real difference in your community? If so, this could be the perfect opportunity for you! &nbsp;We're offering an 18 month fixed term apprenticeship contract in our Tenancy Services team. Our team look after over 8,000 homes, providing safe and welcoming spaces for more than 20,000 people in Crawley. We’re here to help residents find the perfect home, keep it affordable, and build strong, supportive communities. Our mission? Creating homes that everyone is proud to call their own. What's in it for you? You will:<ul><li>learn valuable skills like customer service, teamwork, and time management</li><li>gain a Certificate in Housing Practice – a fantastic first step into a housing career</li><li>work alongside experienced colleagues who will support you every step of the way</li></ul>In this role you will:<ul><li>assist residents with rent queries and tenancy issues</li><li>help maintain accurate records and support rent account management</li><li>work on projects to improve neighbourhoods and community life</li><li>shadow other teams to broaden your experience</li></ul>About you:<ul><li>you’re great with people and love getting things done to a high standard</li><li>you thrive in a busy environment and can juggle priorities</li><li>you’re ready to learn and committed to your own development</li></ul>To apply for this role, you must:<ul><li>have the right to live and work in England</li><li>not currently be enrolled in another apprenticeship or higher education course</li><li>have no existing Level 2 or above qualification in housing or similar</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.<h4> Additional information </h4>This is a training post for 18 months, with a focus on learning and correctly applying the knowledge, skills, behaviours and experience needed to:<ul><li>Support the Tenancy Services Team to deliver a high-quality service</li><li>Be an effective member of Crawley Borough Council staff</li></ul>This involves successfully completing a mix of off and on the job training and assessments leading to a Housing or Property Management Assistant Level 2 apprenticeship (or equivalent).<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal chat, contact <a href="mailto:asad.raja@crawley.gov.uk" target="_blank">asad.raja@crawley.gov.uk</a> or call on, 01293 438755&nbsp; We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/ec191-housing-apprentice.pdf"> Housing Apprentice Job Description (PDF, 268.12 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Housing Apprentice

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThis is an exciting time to be joining the&nbsp; Community Housing Service in Kingston. We have recently restructured all services with a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough. You will be joining a busy and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference.About the Role and Our Ideal CandidateYou will be the frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough. You will fulfil the council’s statutory housing and homelessness assessment and decision making function, with particular focus on preventing homelessness. &nbsp;Candidates are normally appointed to the first point of the grade and will progress through the grade range with an annual increase (to the maximum point). Exceptionally, appointments may be made above the first point of the grade, for example if you have significant experience of delivering statutory homelessness services.&nbsp;About You&nbsp;We are looking for someone with housing knowledge, especially the Housing Act 1996 and the Homelessness Reduction Act 2017, plus an understanding of the importance of homelessness prevention within social and welfare needs of households. Previous experience is welcomed, however we are looking for candidates that demonstrate an understanding of the needs of households when assessing and determining the statutory duties involved with homeless applications, as well as an ability to understand and comprehend sometimes complex situations.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Royal Borough of Kingston Upon Thames

Housing Solutions Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2997/Housing_Regulation_Officer_-_JD.pdf" target="_blank">Housing_Regulation_Officer_-_JD</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an excellent opportunity for a Housing Regulation Officer to join our Informaiton and Governance team here at Wokingham Borough Council, on a permanent basis.&nbsp;
This is a strategic and collaborative position, working closely with the Council's Local Housing Companies and stakeholders to drive continuous improvement, regulatory assurance, and sector-leading practice
&nbsp;Key Responsibilities:&nbsp;
<ul>
<li>Deliver a continued programme of self-assessment and improvement against the Regulator of Social Housing’s Consumer Standards, including developing a gap analysis, improvement plan and monitoring framework.</li>
<li>Working on the development of a robust evidence base that demonstrates compliance with regulatory requirements, which can be presented in suitable levels of detail to a variety of stakeholders.</li>
<li>Support Service Managers in coordinating and drafting of regular reporting to Elected Members detailing performance and compliance with regulatory requirements.</li>
<li>Manage, plan, and deliver bespoke induction, legislative and complaint refresher training across the Housing Service and across other related services using mixed methods</li>
<li>Develop and implement a framework that ensures continued monitoring and analysis of wider sector performance, regulatory gradings and any changes to legislation or policy that may impact the Council’s regulatory compliance, capturing learning, risks and opportunities appropriately.</li>
<li>Act as the primary relationship manager between the Housing Service and WBC’s wholly owned local housing companies. Ensure compliance with the Service Level Agreement (SLA), including timely processing of invoices and payments. Monitor and report on service delivery standards to confirm that the services provided meet agreed expectations and contractual obligations</li>
<li>Work collaboratively with residents to gather feedback on regulatory compliance and service delivery, ensuring their voices inform improvement plans. Develop case studies and best practice examples that demonstrate how resident engagement drives continuous improvement and compliance.</li>
</ul>
Candidate Requirements:&nbsp;
<ul>
<li>Understanding of social housing legislation and consumer regulation, specifically within a Local Authority setting. Specifically in relation to the Social Housing Regulations Act 202</li>
<li>Strong problem-solving skills, able to work using your own initiative and collaborate with teammates, customers, and other professionals.</li>
<li>Highly organised, enthusiastic, proactive, and able to manage multiple priorities with attention to detail</li>
</ul>
⭐Staff Benefits⭐&nbsp;
Not only is this an excellent opportunity, but&nbsp;it’s&nbsp;a fantastic time to join our team. You will receive an extensive range of employee benefits including:&nbsp;
⭐Generous Annual Leave&nbsp;- 28 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays&nbsp;
⭐Local Government Pension Scheme&nbsp;&nbsp;
⭐GP Helpline&nbsp;- Available 7 days a week&nbsp;
⭐Employee Assistance Programme&nbsp;- Including a 24/7&nbsp;Your Care&nbsp;Helpline&nbsp;
⭐Free Eye Tests&nbsp;and&nbsp;Flu Vaccines&nbsp;
⭐Free Onsite Gym&nbsp;-&nbsp;Located&nbsp;at Shute End Offices, Wokingham&nbsp;
⭐Salary Sacrifice Schemes&nbsp;- Including&nbsp;Car&nbsp;and&nbsp;Cycle to Work schemes&nbsp;
⭐Local &amp; Lifestyle Discounts&nbsp;- Save on shopping, entertainment, dining out &amp; more&nbsp;
⭐Move through Menopause Course&nbsp;
⭐Sports &amp; Social Group Activities&nbsp;– Including running, football, cricket &amp; more&nbsp;
⭐Learning &amp; Development Opportunities&nbsp;
⭐Employee Networks&nbsp;
⭐And more!&nbsp;
Our Area:&nbsp;
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area&nbsp;comprises&nbsp;of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. &nbsp;
We’re&nbsp;home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. &nbsp;
Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact via email <a href="mailto:Harrison.Wilks@wokingham.gov.uk" target="_blank">Harrison.Wilks@wokingham.gov.uk</a> (Strictly no agencies).&nbsp;
Closing date: Sunday 11 January 2026 at 11pm&nbsp;
Interview date: W/C 19 January 2026
If your application is shortlisted for an interview, you will&nbsp;be required&nbsp;to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.&nbsp;
Please be aware that we will be reviewing the applications we receive&nbsp;on a daily basis, and we reserve the right to close the advert early if suitable candidates are&nbsp;identified.&nbsp;
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other&nbsp;workers&nbsp;and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.&nbsp;
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.&nbsp;
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.&nbsp;
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.&nbsp;
Wokingham is an equal opportunities employer.&nbsp;

Wokingham Borough Council

Housing Regulation Officer

<ul></ul>





An exciting opportunity to lead real change across the housing service &nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
The Quality Assurance Team for the Housing Service is responsible for ensuring the service is compliant with its legal and regulatory responsibilities, developing and implementing lasting improvements and quality checks across key housing processes, and acting as a critical friend when it comes to the performance of service delivery.
As a Quality Assurance and Standards Officer you will play a key role in supporting the Housing Service to prepare for future inspections from the Regulator of Social Housing. You will keep the Housing Service informed of, and held to account against, regulatory requirements, national policy, legislative changes and best practice across the Housing and Local Government sector.
Working with staff at all levels, you will lead projects to develop, review and monitor the delivery of strategies, policies and processes across the Housing Service, ensuring we meet all expected requirements and provide effective, efficient services that prioritise tenant and leaseholder safety and satisfaction.
The Person
&nbsp;
The ideal candidate will be an excellent facilitator; someone who can quickly get to the root cause of complex issues by pulling together a wide evidence base and can explain these simply to a range of audiences. You’ll be able to quickly build rapport with managers, staff and tenants, ensuring that everyone’s voice is heard in driving forward solutions and improvements to services.
&nbsp;
Why join us?
We know people achieve their best when they feed valued. At Brent, you’ll benefit from: •&nbsp;&nbsp;&nbsp;&nbsp;Up to 33 days annual leave (depending on length of service) plus bank holidays •&nbsp;&nbsp;&nbsp;&nbsp;Excellent pension with generous employer contributions&nbsp;<a href="https://www.lgpsmember.org/" target="_blank">(LGPS)</a> •&nbsp;&nbsp;&nbsp;&nbsp;Hybrid and flexible working options available for most roles •&nbsp;&nbsp;&nbsp;&nbsp;Supportive family-friendly policies for parent, guardians, and carers •&nbsp;&nbsp;&nbsp;&nbsp;Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme •&nbsp;&nbsp;&nbsp;&nbsp;Financial support such as education sessions, childcare deposit loans, and season ticket loans •&nbsp;&nbsp;&nbsp;&nbsp;Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Learning and development opportunities to help you grow your career •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment

Brent Council

This is Brent

Quality Assurance and Standards Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2953/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2956/Job_Description_-_Housing_Development_Assistant.docx" target="_blank">Job_Description_-_Housing_Development_Assistant</a></li>
</ul>





<h4>About the Role</h4>
Are you looking for a role where you can make a real difference to local communities? Join us as a Housing Development Assistant and play a key part in delivering high-quality homes and regeneration projects across the borough.
This is an exciting opportunity to work within our Housing Development Team, supporting the delivery of new build, mixed-use, and refurbishment schemes that improve lives and create vibrant neighbourhoods.

<h4>What You’ll Do</h4>
<ul>
<li>Assist in managing and delivering housing development projects.</li>
<li>Identify development opportunities within existing housing stock.</li>
<li>Provide excellent customer service, offering advice and solutions to residents.</li>
<li>Maintain accurate project records, risk logs, and trackers.</li>
<li>Co-ordinate handovers and monitor defects during the 12-month period.</li>
<li>Organise public relations events for new developments and support marketing activities.</li>
<li>Prepare reports for governance meetings and assist with grant funding applications.</li>
</ul>

<h4>What We’re Looking For</h4>
<ul>
<li>Strong organisational skills and ability to manage competing priorities.</li>
<li>Excellent communication and customer service skills.</li>
<li>A proactive, problem-solving approach with attention to detail.</li>
<li>Ability to work collaboratively with internal teams, contractors, and stakeholders.</li>
<li>Commitment to equality, diversity, and confidentiality.</li>
</ul>
Experience in housing development or project support is desirable, but we welcome applications from candidates with transferable skills and a passion for making a difference.

<h4>Why Join Us?</h4>
<ul>
<li>Be part of a team delivering real impact for local communities.</li>
<li>Enjoy a supportive and collaborative working environment.</li>
<li>Access professional development opportunities.</li>
<li>Competitive salary and benefits package.</li>
</ul>

Ready to make a difference? Apply today and help us build homes and communities that matter.

Housing Development Assistant

We are seeking a Housing Solutions Officer to provide specialist advice and support to asylum seekers and refugees residing in Ealing’s asylum accommodation. The role involves delivering housing options advice, supporting access to welfare benefits, and working with partner agencies to ensure residents receive holistic support.Key responsibilities include leading on housing solutions within asylum support hotels, maintaining accurate records, and assisting residents who have been granted status in the UK to secure suitable accommodation.The successful candidate will have experience in housing advice or casework, a sound understanding of relevant housing legislation, and strong communication skills.This is an opportunity to contribute to the effective delivery of housing services for vulnerable residents in Ealing.This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.This role is subject to Ealing Council’s enhanced vetting process.Closing date: Thursday 11 December 2025<a href="https://www.ealing.gov.uk/download/downloads/id/21216/housing_solutions_officer_%E2%80%93_asylum_support.pdf" target="_blank">Role profile</a><ul></ul>

London Borough of Ealing

Housing Solutions Officer – Asylum Support

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2796/JDPS_Directory_of_Operations_Dec25.pdf" target="_blank">JDPS_Directory_of_Operations_Dec25</a></li>
</ul>

Send your CV and personal statement to:&nbsp;<a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a>
DIRECTOR OF OPERATIONS
Do you have what it takes to lead a values-driven organisation?&nbsp; We are looking for a Housing Professional with a laser focus on customer service and satisfaction.
Are you able to ensure that our ambitions of maintaining top-quartile performances and better, is delivered, and demonstrate that you have the all-round skills, competence, knowledge and experience to move the service forward with innovation and creativity?
As part of the Senior Management Team reporting to the Chief Executive and working closely with the Board, you will live and breathe the values of Ekaya Housing Association and ensure that the voice of the customer is heard.&nbsp; This is an exciting time to be joining Ekaya, we have ambitious growth plans, and you will need to be comfortable working operationally and strategically, with the energy and drive to inject pace into how we do things.
An inclusive and inspirational leader, who has operated in a complex and dynamic environment, you will need to be strategic but pragmatic in your approach and able to demonstrate success in working collaboratively with colleagues to deliver change.&nbsp; You will have exceptional interpersonal and communicational skills and be a role model for staff.
We are looking for someone who is technically strong with a hands-on approach and excellent attention to detail while also crucially able to see the big picture and steer strategically.&nbsp; The ability to develop strong relationships with a broad range of internal and external stakeholders will be key.
We offer an excellent package, which includes:
<ul>
<li>Competitive salary £89,250 per annum</li>
<li>7% employer pension contribution</li>
<li>4x life insurance</li>
<li>Hybrid working</li>
<li>Employee Assistance Programme</li>
<li>25 days holiday plus public holidays, rising to 30 days after five years continuous service</li>
<li>Health benefits</li>
</ul>
To apply, submit a current and up to date CV along with a personal statement.&nbsp; Ideally in no more than two pages, we want to hear about your motivation for applying to this role/organisation, and evidence of how relevant your experience is to the role specification.
For an informal and confidential discussion, please contact Ben Laryea, CEO on:&nbsp;020 7091 1807
Please submit your completed application by email to: <a href="mailto:recruitment@ekaya.co.uk" target="_blank">recruitment@ekaya.co.uk</a>
No agencies please.
Closing date: 31 December 2025
Interviews: on-going

Director of Operations

Are you looking for an exciting new challenge—one where you can develop new skills, build your confidence, and make a real difference to residents’ lives? Are you hoping to join a dynamic, supportive and friendly team? If so, we have the perfect opportunity for you! We’re recruiting for a new member of our Resident Involvement Team, where you’ll play an important role in helping residents share their views, shape the services that matter most to them, and contribute to improving the living environments across the local community. About the roleThis role offers an excellent opportunity for an enthusiastic and motivated individual to develop a broad range of skills while contributing to a vital team within the wider Housing Department. The position plays a key part in our commitment to providing a safe and secure housing environment for all residents, as well as ensuring their voices and opinions are sought, understood and included in our decision-making. The chosen candidate will: <ul><li>Be a key part of a friendly and supportive team.</li><li>Help to deliver a safe, secure housing service for all tenants and leaseholders. </li><li>Provide an effective and proactive resident engagement service.</li><li>Ensureoutstanding customer service and service delivery standard are achieved.</li><li>Provide a critical source of support for local people seeking help with their housing and contractor servicing needs.</li></ul>Who we’re looking forWe’d love to hear from you if you: <ul><li>Are educated to GCSE level or equivalent.</li><li>Have previous experience of delivering excellent front line housing services in a highly pressurised environment.</li><li>Have experience of facilitating meetings, groups, and forums.</li><li>Have experience of using information and communication technologies proficiently.</li><li>Can demonstrate clear and effective written and verbal communication skills.</li><li>Can present information accurately and in an appropriate format to a variety of audiences.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some free on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, hybrid working (requiring presence in the office for around two days a week), flexitime, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="//www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide.Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more?Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, please get in contact. If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Melanie Davis (<a href="mailto:mdavis@tandridge.gov.uk" target="_blank">mdavis@tandridge.gov.uk</a>) Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what <a href="https://www.tandridge.gov.uk/Your-council/Local-government-reorganisation-LGR" target="_blank">local government reorganisation</a> means for us.





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Housing Visiting Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2720/Information_for_Candidates.doc" target="_blank">Information_for_Candidates</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2721/Organisational_Culture_framework.doc" target="_blank">Organisational_Culture_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2722/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">Reference_Form_11B_for_posts_requiring_DBS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2723/Reference_Form.docx" target="_blank">Reference_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2727/Specialist_Neighbourhood_Housing__Rents_____002_.docx" target="_blank">Specialist_Neighbourhood_Housing__Rents_____002_</a></li></ul>

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:PeopleandOD@guildford.gov.uk" target="_blank">PeopleandOD@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully.
We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
Follow us on Twitter @GuildfordBC



Specialist Neighbourhood Housing (Income)&nbsp;&nbsp;
Would you like to work for a high performing Income management service?
We are looking for an individual who is self-motivated and enthusiastic with excellent communications skills.&nbsp; A passion for delivering excellent customer service, who has a “can do” attitude and is a good team player.&nbsp; You will need to be an excellent problem solver, whilst offering a balance between enforcement and support in all areas of Income management.
The Housing Income Specialists provide a vital link to other service units enabling the Council to deliver a comprehensive housing and income service. We are seeking an experienced individual to join our team of four front line Housing Income Specialist, within the Neighbourhood Housing, Income Collection Team.
Acting as the first point of customer contact, the role of Housing Income Specialist is to be responsible for rent income collection and associated charges in a defined geographical area within the borough of Guildford. The role involves dealing with sensitive issues, often within a pressurised environment where strong negotiation skills and having assertiveness in difficult situations are essential requirements. Previous experience of giving debt advice and/ or welfare benefit advice would be desirable.
In return we offer a range of benefits including agile working, incremental progression related pay, highly competitive annual leave allowances, flexible working, staff discount scheme and membership of the local government pension scheme.
&nbsp;If you would like further details about this role please telephone Joanne Figg, Income Manager, on (01483) 444280 or 07970 518815.
If you would like to apply for this role, please log on to&nbsp;<a href="http://www.guildford.gov.uk/" target="_blank">www.guildford.gov.uk</a>&nbsp;and click Contact us, then click on Jobs.
Closing date for applications: 19/12/2025
Interview and test: week commencing 05/01/2026

Guildford Borough Council

Specialist - Neighbourhood Housing (Income)

Join Peabody as a Housing Support Worker – Make a Real Impact in the Lives of Vulnerable Adults At Peabody, we are committed to helping vulnerable tenants and individuals in our communities live well and independently. We provide specialist housing, care, and support to people who are socially excluded, disabled, unwell, or homeless. As a Housing Support Worker, you will play a vital role in enabling people to sustain their tenancy and thrive within the community. This is a rewarding opportunity to make a real difference in people’s lives by offering practical and emotional support that empowers them to take an active part in their community. This is not a care role. It’s about empowering people to take steps toward stability and independence, helping them access housing, manage benefits, and develop essential life skills. What You’ll Be Doing You’ll work directly with adults who may be navigating complex challenges such as trauma, mental health issues, or substance misuse. Your role will involve: • Supporting individuals to access and sustain housing • Assisting with budgeting, benefits, and tenancy management • Creating a safe, respectful, and non-judgmental environment • Encouraging engagement in meaningful activities and community connections • Collaborating with colleagues and external agencies to ensure holistic support What We’re Looking For We’re looking for someone who: • Builds trust and rapport with vulnerable adults, especially those with lived experience of homelessness • Is confident and creative in engaging people through shared interests or community activities • Can manage a caseload and work both independently and as part of a team • Has strong communication and IT skills, with knowledge of safeguarding and support planning • Brings transferable experience from housing, support work, social care, or related fields Why Join Us? When you join Peabody, you become part of a team that lives by our values: Be Kind • Do the Right Thing • Love New Ideas • Celebrate Diversity • Keep Our Promises • Pull Together We’re dedicated to creating a workplace where everyone feels supported, included, and empowered. What You’ll Get • Up to 25 days’ annual leave plus bank holidays • Flexible benefits including healthcare, dental, and discounts • 4x Life Assurance and up to 10% pension contribution • Professional development, including funded apprenticeships • Two paid volunteering days each year • Family-friendly policies and a supportive team culture Please Read Before Applying: This is a full-time, onsite role. You’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is essential. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. For questions, contact <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>, we’re happy to help! If this sounds like the right fit for you and you’d love to be part of Peabody, apply today by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2472/1289_Health_and_Housing_Integration_Officer_Job_Pack.pdf" target="_blank">1289_Health_and_Housing_Integration_Officer_Job_Pack</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2473/Information_Guide_for_Applicants_Oct_22.doc" target="_blank">Information_Guide_for_Applicants_Oct_22</a></li>
</ul>

Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;
Please note, we do not accept CVs submitted without a fully completed online application form.
Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.
Health and Housing Integration Officer
Salary £35,081 - £42,659, Full Time
We are looking for a great communicator and practical problem solver, with experience in health and wellbeing client-facing roles, to join our friendly team and deliver the role of a Health and Housing Co-ordinator. You will be reporting to the Housing Strategy Team Leader, Contract Performance Management and Data Reporting, and you will ensure the best use and efficient management of Step Down / Step Up accommodation, as well as provide reporting and administrative support to the Team Leader with any ad hoc tasks. Your role will include the daily tasks in managing hospital discharge and supported accommodation move-on to ensure the best outcome for our clients.
This is a varied and interesting role, and you must be able to identify and problem-solve issues whilst building and maintaining effective working relationships with multiple professionals across a diverse range of services, as well as internal colleagues.
You will possess good communication skills, and you will be able to work independently and proactively to support the Data and Contract Management, Team Leader and the Strategic Lead, as required.
In return, we can offer excellent conditions of service with a benefits package that includes flexible working hours, pension scheme, free car parking and at least 23 days paid leave (pro rata for part-time staff)
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer-facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirements for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post-holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
Please note that as part of the employment checks, this post will be subject to a basic Disclosure &amp; Barring Service (DBS) check.
For an informal discussion about the post and further information, please contact Gareth Richards on 07850902382
Closing date: 8 December 2025 (Noon)
Interview: w/c 15 December 2025
To apply, please use the ‘apply online’ button below.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted you within 3 weeks of the closing date, then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
Working towards equal opportunities
Strictly No Agencies

Spelthorne Borough Council

Health and Housing Integration Officer

The Housing and Environment directorate is in a period of major change, addressing some of the biggest challenges the council faces: responding to the homelessness crisis, investing in our stock of council housing, improving how we work as a landlord, making sure the private-rented sector treats tenants fairly and delivering sustainable transport solutions. We have cross-cutting programmes to digitally transform our housing services and to develop our workforce. To effectively monitor and manage these major changes as well as our business-as-usual, we require high quality performance data, delivered within a robust performance management framework, that tracks delivery, and provides insight to drive continuous improvement.To help us meet these challenges, we are recruiting an experienced Performance Manager who will report into the Head of Strategy, Performance and Improvement as a core part of our team. We have the basics in place: regular reporting through a clearly articulated governance structure, a directorate-level performance framework, and a developing three lines of defence model, and are seeking a talented individual to develop and drive our performance function.You will be an experienced and innovative performance professional, with technical skills, who has made an effective contribution to the performance management of a large organisation, can communicate effectively, and build confidence and respect with all stakeholders. You will be passionate about making Ealing a better place, be able to see and appreciate things from the perspective of our residents’ and be able to take our performance function to the next level and make things happen.For an informal discussion about this role, please contact James Smith, Head of Strategy, Performance and Improvement at <a href="mailto:smithja@ealing.gov.uk" target="_blank">smithja@ealing.gov.uk</a>It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we are looking forward to hearing from you.We have tried to make this website as accessible as possible. You can use the accessibility widget on the right-hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.Please note all applications will be determined on merit.TO APPLY FOR THIS ROLE, PLEASE RETURN TO THE <a href="https://jobs.ealing.gov.uk/ealing-council-filter/" target="_blank">EALING COUNCIL VACANCY</a> SEARCH PAGE AND CLICK ON ‘APPLY ONLINE’ IN THE RELEVANT JOB SUMMARY BOX.Interviews will take place week commencing 5 January 2026<a href="https://www.ealing.gov.uk/download/downloads/id/21207/rp.pdf" target="_blank">Role profile</a><ul></ul>

Performance Manager

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Sheltered Housing Scheme Coordinator to deliver an enhanced housing management service to tenants living in sheltered accommodation. The successful candidate will be responsible for maintaining the highest standards of service in accordance with regulatory and contractual obligations, as well as internal policies and procedures. This role requires a flexible approach to ensure both individual and communal needs are met, while promoting independence, offering choice, and upholding the privacy and dignity of all residents. About You The successful candidate will have:<ul><li>Knowledge and understanding of Health and Safety requirements of Sheltered Housing schemes.</li><li>Working knowledge of risk assessments and risk management.</li><li>Understanding of equalities issues.</li><li>Ability to organise and prioritise workload and act promptly in urgent situations.</li><li>Literacy and numeracy skills to understand written instructions and complete forms.</li><li>Significant experience in a similar role working with older people.</li><li>Experience of developing risk assessments.</li><li>Experience of working on own initiative with minimum supervision.</li><li>Ability to communicate and liaise effectively with colleagues, Tenants &amp; their carers, other Council Departments and external agencies.</li><li>Excellent time management skills, enabling effective use of time with a minimum of supervision.</li><li>Awareness of safeguarding, lone working and customer care issues and a commitment to providing high quality services in a way that meets customer needs.</li><li>Ability to visit Sheltered Housing schemes across the borough</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=14769&amp;hashed=2011466680" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Sheltered Housing Scheme Coordinator

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Please apply online via the link provided.



Stock Improvement Manager
£57,843 - £64,269 per annum, dependent on experience
London SE26 (Hybrid Working)
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
This post offers an exciting and rewarding opportunity. We are looking for an inspirational, customer-focused leader with a high level of drive determination to manage all aspects of our asset management programme. You will also lead on the development of a sustainable plan to achieve net zero carbon targets organising delivery to ensure a positive impact on our customers.
Our ideal candidate will have:-




·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience of managing capital repairs programmes to housing stock.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Successful track record of implementing value for money initiatives and managing complex budgets.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience and detailed knowledge of maintenance issues and the ability to advise on complex technical problems.




·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive “can do” attitude with a commitment to providing excellent customer service.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A degree, or equivalent, in Building Surveying or related discipline.




·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CIH Level 4 or willingness to undertake this training.




This role presents a brilliant opportunity to join a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme with 3 x life assurance, flexible hybrid working (2 days per week office based), private medical insurance and 26 days annual leave rising one day per year to 31 days.
For further details please click on the apply link above.
No agencies
Closing date: Monday 8 December 2025.
Interviews will be held Friday 19 December 2025. 
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Stock Improvement Manager

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThis is a role with real scale, complexity and opportunity. You will lead housing management services for over 19,000 homes, including council tenancies, leasehold properties and &nbsp;and supported housing. With a team of over 250 staff and a budget of £15m, you’ll be responsible for delivering high-quality, resident-focused services that reflect our values and meet the needs of diverse communities.What’s the role?As a key member of the directorate management team you’ll lead on resident engagement, complaints, and service improvement, playing a key role in preparing the service for inspection under the new Consumer Standards and the lifting of the regulatory notice issued in March 2024. &nbsp;You will need to be able to work across the whole housing system, engendering a collaborative approach and seeing the interdependencies between services. You’ll also oversee the transition of 1,800 PFI properties ahead of contract expiry in 2027, acting as Senior Responsible Officer for this major change programme.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forYou’ll bring deep housing systems expertise, a track record of leading change, and a commitment to resident voice and service quality. You’ll be a visible, collaborative leader who empowers others and builds trust across the organisation. You’ll also be comfortable working in a political environment, advising elected members and representing the council externally.LocationThe job is primarily based in Laurence House, Catford, London,SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Do Not apply for this role via this websiteFor further details, please contact our retained partners at GatenbySanderson - To apply visit <a href="https://www.gatenbysanderson.com/job/GSe127311/Director-of-Housing-Resident-Engagement-and-Services/" target="_blank">Job - GatenbySanderson</a>Please contact our retained partners at GatenbySanderson, Frazer Thouard - &nbsp;<a href="http://frazer.thouard@gatenbysanderson.com" target="_blank">frazer.thouard@gatenbysanderson.com</a>&nbsp;or Rachel Salvia - <a href="http://rachel.salvia@gatenbysanderson.com" target="_blank">rachel.salvia@gatenbysanderson.com</a>&nbsp;&nbsp;for more information<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/1DirectorofRESJD" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£113,334 - £119,346 per annum (DIR3)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram</a>&nbsp;





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33 Housing Jobs in Woking, UK