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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9356/Accommodation_Assessment_and_Lettings_Team_Leader_JD.pdf" target="_blank">Accommodation_Assessment_and_Lettings_Team_Leader_JD</a></li>
</ul>

Please apply online via the link provided.



Introduction
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role?
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are seeking an experienced Accommodation Assessment &amp; Lettings Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>working knowledge of S188 and S193 &amp; Part 7 of the Housing Act 1996</li>
<li>understanding of the processes involved in issuing discharge of duty decisions</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Abdul Hamid on 07385 226267
Salary
£47,628 - £49,638 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

<ul></ul>

Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Lewisham Council’s Housing Service is seeking a new&nbsp;Head of Private Sector Licencing and Home Improvement as part of our senior leadership team in the Housing Services Directorate. The role It’s an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work –full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK’s first borough of Sanctuary. It’s also a challenging time for us, with significant financial pressure and increasing demand for our services. We are meeting this challenge head on, with a radical and bold change agenda underway across the organisation. Here in the housing service, we are passionate about our vision that everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. Maintaining high standards and ensuring safety in the private rented sector is essential. To support this, we operate Selective Licensing, Additional HMO Licensing, and Mandatory Licensing schemes. The Housing Improvement and Assistance Team works to support vulnerable residents who need aids and adaptations to enable them to continue to live independently in their homes as well as providing a range of capital grants to support landlords to bring empty homes back into occupation and ensure homes are free from hazards. We are ambitious with a clear strategy to deliver on our vision. This role is a critical part of delivering our vision. We are looking for a new Head of Private Sector Licencing and Home Improvement. What we’re looking for Reporting to the Director of Housing Strategy, the Head of Private Sector Licencing and Home Improvement will lead a service area that provides strategic direction for the Council’s housing improvement and assistance service and the property licensing and enforcement function. This is an area of the division with big ambition, as we have recently expanded our property licencing schemes and have seen an increase in applications from residents for support from our grants, specifically the Disabled Facilities Grant. Managing a service of up to 100 staff the post-holder will lead our ambitions to work proactively within the private rented sector to drive up standards and safety for Lewisham’s residents. With expertise in the legal framework of regulation and licensing, you’ll be at the forefront of operationalising our new licensing scheme, and will maximise their impact through innovative new approaches to engaging with our residents. You will also be responsible for utilising a home assistance grant of £2million a year to support our most vulnerable residents to live in safe and secure homes from which they can live independent lives. We’re looking for a strategic and inspirational leader, communicator and manager who can demonstrate strong experience of delivering an operational income-generating service, ideally with a background in commercial or regulatory and enforcement services as well as a strong background and experience in managing Disabled Facilities Grants services. If you are excited by this challenge, we want to hear from you. Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don’t accept CV’s. <a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
To apply, please click on the apply link above.&nbsp;
Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/%20HeadofPrivateSectorLicencingandHomeImprovement" target="_blank">here</a>&nbsp;to view the Job Description and Person Specification Salary £69,840 - £74,487 per annum (SMG2) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Special conditions
<ul>
<li>The job is subject to a basic DBS check</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)-&nbsp;<a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service,&nbsp;<a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response.&nbsp; &nbsp;
Let’s stay connected, follow us on social media: <a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;

Head of Private Sector Licensing and Home Improvement

<ul></ul>





Salary: £53,857 - £61,470 Grade: Level 5, Zone 1 Location:&nbsp;Holmes Road Depot, NW5 3AP Contract Type:&nbsp;Permanent Hours:&nbsp;36 Hours (Full Time) Closing Date:&nbsp;Sunday 31^st August at 23:59 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; How You’ll Be Involved Reporting to the Major Repairs Operations Manager, you’ll play a key role in ensuring that major repairs to the Council’s housing stock are delivered to the highest standards of quality, customer satisfaction, and health &amp; safety. You’ll oversee a budget of approximately £1.5 million, agreeing project scopes with subcontractors and ensuring delivery within set timescales and financial parameters.&nbsp; Your expertise will be vital in identifying and diagnosing complex property issues, evaluating solutions based on cost, resident impact, quality, and risk, and specifying bespoke technical responses where needed. You’ll manage programmes of work from inspection through to completion, monitoring contractor performance, ensuring compliance with regulatory frameworks, and maintaining accurate records on the Council’s systems. This is a hands-on, strategic role where your ability to lead, make informed decisions, and deliver high-quality outcomes will directly impact residents and the wider community. This post is exempt from the Rehabilitation of Offenders Act and will require an Basic DBS. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: &nbsp;<a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11149458/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We’re looking for someone with extensive experience in delivering major repairs services within social housing, who brings a deep understanding of building pathology, inspection processes, and a wide range of repair techniques from damp resolution and structural subsidence to external refurbishments like roofing and window replacements.&nbsp; You’ll have a solid grasp of leaseholder and Section 20 procedures, health and safety responsibilities under CDM regulations, and current housing legislation. Your ability to manage complex programmes of work and oversee budgets exceeding £1 million will be key. Alongside your technical expertise, you’ll be a strong communicator, able to engage effectively across the organisation, remain calm under pressure, and work collaboratively to deliver high-quality outcomes for residents. What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Repairs Manager

<ul></ul>

Please apply online via the link provided.



Managing Agent Liaison Officer
Salary: £37,602 per annum plus eligibility to earn up to 5% Performance Related Bonus
Contract: Full-time, permanent
Location: Hale Village, London, N17
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an exciting new role for someone with experience of Property Management/the Housing Sector to join our dedicated team.
Liaising with Superior Landlords and their managing agents, you will provide support to Newlon Teams to ensure processes are put in place, so that customers receive an effective service and responsible teams are assured of compliance and invoices paid.
This will involve processing service charge, ground rent, insurance and other one-off invoices, raising queries as necessary to ensure they are received/paid on time. In addition, you will work with the Managing Agent Property Team Leader and Service Centre to assist with establishing hot water and heating reporting processes, including escalation and step in procedures.
You’ll need working knowledge of standards and statutory regulations requirements relating to property compliance, together with the ability to read and interpret leases and service level agreements.
An understanding of the aspirations of tenants and leaseholders is also essential, as well as the knowledge to assist the Fire Safety Team with setting up processes.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. &nbsp;You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Applicants must be eligible to work in the UK.
For further information and to apply, please click on the apply link above.
Closing date is 23:59 on Wednesday 3 September 2025
Online assessments will be held between Tuesday 9 and Wednesday 10 September 2025
Interviews will be held at the Newlon Head Office on Monday 15 September 2025
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
No agencies please.

Managing Agent Liaison Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2366/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2368/Service_Improvement_Officer__Complaints__JD_-_v2.pdf" target="_blank">Service_Improvement_Officer__Complaints__JD_-_v2</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you looking for a role where your insight can directly improve public services and customer outcomes?
Do you have experience handling housing complaints, legal disrepair claims, or Freedom of Information requests?
Do your skills include analytical thinking, excellent communication, and the ability to influence service improvements?
As a detail-oriented professional with a strong understanding of housing services, complaints handling, and regulatory standards, you’ll play a pivotal role in driving service improvements and shaping how we learn from customer feedback.
This is the perfect opportunity for someone who thrives on investigating issues thoroughly, collaborating with internal and external stakeholders, and helping shape a positive complaints culture across the housing service.
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact Anna McGee, Housing Service Improvement Officer (Complaints), on <a href="mailto:Anna.McGee@waverley.gov.uk" target="_blank">Anna.McGee@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday the 8th September 2025
Interview date:&nbsp;w/c 15th September 2025
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Service Improvement Officer (Complaints)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2201/Job_Description_-_Hostel_Manager.pdf" target="_blank">Job_Description_-_Hostel_Manager</a></li>
</ul>

Please apply online via the link provided.



We’re looking for proactive, positive, team players who are willing to go the extra mile, to help us build better lives for our residents.&nbsp;&nbsp;
Hostel Manager
Scale - PO1 (honorarium to PO2)
Shifts - Hours of service are on a rota basis: 08:00 - 20:12&nbsp;
Shifts are Monday - Friday 08:00 - 16:12 or 12:00 - 20:12 (shifts are split usually alternate weeks)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Saturday &amp; Sunday 10:00 - 18:00 (worked approximately one weekend every 6 weeks, with rest days in lieu)
This is a great opportunity for anyone with an interest in housing management to utilise and develop their Benefit and Homeless Prevention knowledge to further develop their skills.
Whilst you will be part of a team, we need Hostel Managers who are able to work with a minimum of supervision and take responsibility for ensuring the smooth running of the hostel buildings and supporting our residents on their journey to finding settled accommodation.
The role entails: Inducting new residents, managing anti-social behaviour, ensuring the buildings are Health and safety compliant, enforcing Licence Agreement conditions, carrying out voids management and evictions, undertaking daily Site checks, raising, monitoring and following up on repairs, supervision of Hostel Caretakers and provision of support and guidance to customers particularly relating to Move On options.
In particular we are looking for candidates with the following skills and attributes:
- Experience of working within the framework of the Homelessness Reduction Act&nbsp;
- Excellent communication skills including the ability to converse at ease with customers and have open conversations regarding the length of stay in hostels and move on options.
- Active and confident with a ‘can do attitude’&nbsp;
- Be committed and flexible&nbsp;
- Able to respond to varied customer needs and manage expectations
- The ability to show empathy as many customers have gone through a crisis resulting in them being placed in hostel accommodation&nbsp;
- Planning and organisational skills are vital to this role&nbsp;&nbsp;
- An understanding of health &amp; safety requirements in hostels
- The ability to work unsupervised.
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
An Enhanced DBS Check is required for this role
Our Service
The Benefits &amp; Homeless Prevention Service is a very busy service, working with a wide range of residents who need our support to deal with the complex challenges they face. It is also a great place to work, develop and learn.
At Hackney we have taken an innovative approach to delivering the service by combining Benefits and Homeless Prevention functions. This gives us an opportunity to work together to help residents through their housing challenges using a holistic approach.
For more information please watch our&nbsp;<a href="https://drive.google.com/file/d/17wHIvggFkKFkdcL8TyylXanLAw_zDRVT/view" target="_blank">introductory video here</a>&nbsp;from our Assistant Director.
Our borough
Hackney is London's most diverse and dynamic borough.&nbsp;Reaching from the Square Mile to Queen Elizabeth Olympic Park, this is an area of rapid economic growth, particularly in technology, media, fashion and other creative industries. Hackney has more green spaces than any other inner London borough; some of the capital's finest schools; first class transport connections; excellent public services; and thriving arts, cultural and retail sectors. We seek people with ambition, creativity and commitment to ensure our economic growth provides benefits for everyone and creates opportunities to transform the lives of residents.
Hackney offers great benefits, for our people, including a range of flexible working options, discounts and other schemes to help you save money and the opportunity to plan for your future by joining the local government pension scheme (more details are available online here:&nbsp;<a href="https://hackney.gov.uk/staff-benefits" target="_blank">https://hackney.gov.uk/staff-benefits</a>).&nbsp;
Hackney also actively promotes equalities and diversity, find out more here:&nbsp;<a href="https://www.hackney.gov.uk/equality-diversity/" target="_blank">https://www.hackney.gov.uk/equality-diversity/</a>
At Hackney, we go that extra mile for our people; we offer a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation. If you share our values and are ready to be part of our exciting journey please apply now!
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
We are passionate about equal opportunities and welcome a diversity of talent to apply.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;31 August 2025 (22:59)
Interview and assessment date:&nbsp;W/c 15 September 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Hostel Manager

<ul></ul>





Are you passionate about making a real difference in your community, building strong relationships, and ensuring that every tenant’s voice is heard? We believe our tenants should have a genuine say in how their homes and communities are managed. We’re looking for a motivated, approachable and people-focused Tenant Engagement Officer to work directly with Reading Borough Council tenants and leaseholders, empowering them to influence decisions, shape services, and create positive changes that benefit neighbourhoods across Reading. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: This is a role for someone who thrives on variety and connection. One day you might be running a workshop to help tenants develop the skills and confidence to take part in service improvement projects; the next, you could be visiting community groups to listen to local concerns and spark fresh ideas for change. You’ll act as a bridge between tenants and the Housing &amp; Communities Service, making sure tenants are not only informed about what’s happening but have the tools, platforms, and opportunities to actively shape those decisions. You’ll be at the heart of creating a culture where tenant voices are valued, where feedback genuinely influences policy, and where communities feel empowered to work together for lasting impact Key responsibilities: In this varied and rewarding role, you will:
<ul>
<li>Recruit, support and empower tenants and leaseholders to get involved in developing and improving our housing services.</li>
<li>Develop innovative ways to consult and engage with tenants, ensuring we reach diverse communities.</li>
<li>Support tenant panels, scrutiny groups and community projects, helping to embed a culture of tenant-led service improvement.</li>
<li>Work with colleagues, councillors, and partner organisations to promote best practice in tenant involvement.</li>
<li>Produce engaging communications and use social media to publicise opportunities and share successes.</li>
</ul>
About you: You’ll have experience in a customer-focused environment, ideally working with tenant or community groups, and a good understanding of housing legislation and national standards. You’ll be a strong communicator, skilled at building relationships, presenting information clearly, and encouraging people to take part. Organised and proactive, you’ll be comfortable running projects, keeping accurate records, and meeting deadlines. You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact Jordan Hatswell – Housing Policy &amp; Quality Assurance Manager at <a href="mailto:jordan.hatswell@reading.gov.uk" target="_blank">jordan.hatswell@reading.gov.uk</a>more information. Closing Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sunday 31st August 2025 Interview Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TBC Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Tenant Engagement Officer

<h4>The role</h4>Are you ready to take the lead in managing private sector service charge accounts for a major London borough?As a Private Service Charge Officer, you’ll play a pivotal role in ensuring financial integrity and legislative compliance across a growing portfolio with an annual budget exceeding £1.5 million. This is a dynamic and vital role within the Homeownership Services team, where your focus will be on analysing, auditing, and approving complex service charge demands received from private freeholders. You’ll be responsible for maintaining accurate financial records, scrutinising lease and transfer agreements, and leading legal challenges where necessary, ensuring that charges are fair, justified, and in line with statutory requirements.You’ll act as the council’s primary contact for all matters relating to private sector service charges, representing Southwark at court tribunals, resident forums, and consultations. A key part of your work will include coordinating with internal departments such as Housing Finance, Repairs and Maintenance, and Landlord Services to ensure consistent service delivery, budget alignment, and robust financial control. You’ll take ownership of statutory consultations, insurance validations, and block expenditure reconciliation, ensuring every action you take is recorded, accountable, and supports a transparent and reliable process for our residents.This is a hands-on, highly visible position that requires attention to detail, the ability to interpret complex contractual agreements, and strong collaboration across council services. From preparing reports for senior committees and scrutinising building-level accounts to helping shape the future direction of private sector block management, your contributions will make a tangible impact on how services are delivered and how we engage with our leaseholders, shared owners, and wider communities.Key responsibilities:<ul><li>Manage and scrutinise private sector service charge accounts with an annual expenditure budget exceeding £1.5 million.</li><li>Audit and analyse service charge demands, ensuring accuracy, legal compliance, and value for money.</li><li>Lead on statutory consultations, insurance claims, and ensure compliance with leaseholder legislation.</li><li>Prepare and present legal cases for court and tribunal hearings, acting as lead officer or witness.</li><li>Interpret complex lease and transfer agreements, advising internal teams on contractual obligations.</li><li>Collaborate with finance, housing, and maintenance teams to support budget setting and service delivery.</li></ul><h4>What you’ll bring to the role</h4>To thrive in this role, you'll need a strong blend of technical knowledge, practical experience, and confidence in managing complex service charge processes in a fast-paced, customer-facing environment. The ideal candidate will have:<ul><li>In-depth understanding of service charge legislation, leases, and public sector finance</li><li>Experience managing large residential homeowner portfolios in a mixed-tenure environment</li><li>Strong grasp of key housing and landlord/tenant legislation, including recent reforms</li><li>Proven ability to scrutinise and interpret lease and transfer agreements</li><li>Confidence preparing and presenting legal cases at court or tribunal</li><li>Skilled in financial management, budget setting, and service charge auditing</li><li>Excellent communication and report-writing abilities, with attention to detail</li><li>Proficiency in Microsoft Office, SAP, and other financial or housing systems</li></ul><h4>Why Southwark</h4>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with conservation areas, historic buildings, social enterprises and a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Our refreshed borough plan and focus on Southwark 2030 and Southwark Stands Together, underpins all that we do.Employee benefits:You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:<ul><li>A competitive base salary (pro rata for part time staff)</li><li>Strong supportive senior management team</li><li>Regular one to one supervision</li><li>Professional development &amp; training opportunities</li><li>Clear career development pathways</li><li>Agile and flexible working arrangements</li><li>Local Government Pension Scheme (LGPS)</li><li>Season ticket and cycle loans</li><li>Annual Leave starting at 29 days per year, increasing to 37 (with length of service) (pro rata for part time staff)</li><li>Wellbeing programme</li><li>HSF Health plan and eye care scheme</li><li>EAP employee assistance programme, confidential counselling and support</li><li>Social clubs and staff groups</li></ul><h4>Additional details</h4>This is a full time position, working 36 hours per week. The role is primarily office-based Monday to Friday, with regular visits to sites across the borough.Salary range £44,430 - £51,663 per annum.Closing date: Monday 25th August 2025 at 23:59**We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.Interview date: Tuesday 2nd September 2025Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2575786&amp;ptId=106970" target="_blank">Click here to view the Job Description and Person Specification</a></li></ul>





<ul></ul>

Southwark Council

Private Service Charge Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2317/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2318/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2322/Housing_Contracts_and_Compliance_Manager__H_S__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__H_S__-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2323/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Health and Safety workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Health and Safety related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Fire Risk Assessment and Fire Door Inspections</li>
<li>Asbestos</li>
<li>Damp and Mould</li>
<li>Water Hygiene</li>
<li>Fall Arrest Systems</li>
<li>Communal TV Aerials</li>
<li>PAT Testing</li>
<li>Fire Alarm Servicing</li>
<li>Emergency Lighting</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and health &amp; safety. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
&nbsp;Closing Date: 5 September 2025 - 23:55pm
Intevriew dates: TBC

Housing Contracts and Compliance Manager – Health and Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2310/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2311/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2315/Housing_Contracts_and_Compliance_Manager__M_E__-_JD.docx" target="_blank">Housing_Contracts_and_Compliance_Manager__M_E__-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2316/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
At Woking we are transforming and improving our services and are recruiting for a new role within the Housing Asset Management Department of Housing Contracts and Compliance Manager covering Mechanical and Electrical workstreams.
This role will be critical in delivering high quality contract management to mitigate risk to the Council, Council residents and members of the public by ensuring the effective delivery of all Housing Mechanical and Electrical &nbsp;related Contracts and Polices working in conjunction with the associated Regulatory Framework and Consumer Standards.
These contract areas include;
<ul>
<li>Gas Servicing (Commercial and Domestic)</li>
<li>Electrical EICR Testing (Communal and Domestic)</li>
<li>Emergency Lighting</li>
<li>Portable Appliance Testing</li>
<li>Lightning Protection Systems</li>
<li>Communal TV Aerials</li>
<li>Lift Servicing (Passenger, Stairlifts, Through-floor lifts, and Hoists)</li>
<li>LOLER examination management</li>
</ul>
We are seeking a candidate who has expert knowledge and experience of contract management, housing compliance and mechanical and electrical workstreams. You will also be able to manage data with a keen eye for detail and accuracy and be able to manage high value budgets.
This is an exciting opportunity to directly shape and improve services in this area managing a small team and a group of contractors to develop efficient processes leading to strong performance.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
DBS Check 
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
English Language Requirement 
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date:&nbsp; 5 September 2025 - 23:55pm
Inteview dates: TBC

Housing Contracts and Compliance Manager – Mechanical and Electrical

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2253/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2254/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2257/Updated_Housing_Repairs_Surveyor_JD_240325.docx" target="_blank">Updated_Housing_Repairs_Surveyor_JD_240325</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2260/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
We have a new opportunity for a Repairs Surveyor to join our Housing Asset Team. As a Repairs Surveyor you will carry out surveys, property and disrepair inspections and oversea the delivery of sub-contracted repairs to ensure repairs are highlighted and completed in accordance with Woking Borough Councils standards and timeframes.
Reporting to our Housing Repairs Manager you will carry out surveys to properties within the Woking region including Damp and Mould inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Woking properties to ensure that high quality works are delivered within budget, on time safely and to a high standard whilst achieving and maintaining customer satisfaction KPI’s while ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
The successful candidate will be customer focused, and have great customer service skills and the ability to work autonomously to improve our property standards. An experienced and highly knowledgeable repairs surveyor.
A full driver's licence and access to your own vehicle is essential for this role.
The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.
As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.&nbsp; An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Closing Date: 31 August 2025 - 23:55pm
Interview dates: TBC

Housing Repairs Surveyor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2034/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2035/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2195/Temporary_Accomodation_Officer_JD_REVISED_August_2025.docx" target="_blank">Temporary_Accomodation_Officer_JD_REVISED_August_2025</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Temporary Accommodation Officer
Are you passionate about making a difference in the lives of vulnerable individuals and families? Do you thrive in a fast-paced, people-focused environment? If so, we want to hear from you!
What You’ll Do
As a Temporary Accommodation Officer, you’ll play a vital role in:
<ul>
<li>Delivering high-quality housing management services to those in temporary accommodation.</li>
<li>Ensuring safety and compliance across temporary accommodation sites.</li>
<li>Supporting residents to become tenancy-ready and move towards a secure home.</li>
<li>Collaborating with housing colleagues, contractors, and external agencies.</li>
<li>Monitoring repairs, cleanliness, and fire safety standards.</li>
<li>Engaging residents in shaping future housing services.</li>
</ul>
What We’re Looking For
<ul>
<li>Experience in housing, social work, or community care.</li>
<li>Strong communication and conflict resolution skills.</li>
<li>Understanding of safeguarding and the needs of vulnerable groups.</li>
<li>A proactive, customer-centric approach to service delivery.</li>
<li>Willingness to work flexibly, including evenings and weekends.</li>
<li>A full driving licence.</li>
</ul>
Why Join Us?
<ul>
<li>Be part of a supportive, forward-thinking team.</li>
<li>Make a real impact in your community.</li>
<li>Opportunities for training and development.</li>
<li>Work in a dynamic role that blends housing management with social impact.</li>
</ul>
Additional Info
<ul>
<li>
DBS Check: Basic level required</li>
<li>
Politically Restricted Post: No</li>
<li>
Emergency Responsibilities: No</li>
</ul>
For an informal chat about the role, please contact Katherine Hiscock, Head of Housing Services and Transformation at <a href="mailto:katherine.hiscock@woking.gov.uk" target="_blank">katherine.hiscock@woking.gov.uk</a>
Closing date:&nbsp; 9 September 2025 at 23.59
Interview dates: 15 and 18 September 2025&nbsp;

Temporary Accommodation Officer

<ul></ul>





Salary &amp; Benefits: We are offering a salary between £52,674 - £59,772 (experience dependant – reviewed bi-annually with annual increment) Our additional benefits are exemplary and unrivalled – see remuneration pack within the role on our website for full details. Contract: Permanent with growth potential in post.Eligibility: Applicants must be either be a member of the RICS or eligible to become by way of academia (undergraduate/post graduate RICS accredited degree/masters – or through the experience route.Location: London (Whitechapel) and remote workingBackgroundThe housing crisis is an ongoing issue within the UK and more specifically within Greater London. The need to accommodate thousands of individuals and families on housing waiting lists across the capital continues to grow rapidly creating an urgent need in seeking to maximise the affordable housing contributions made by developers as part of new development schemes.To meet this urgent need requires a consistent delivery of both private and affordable housing across the whole of the London. It is therefore critical that a well-planned and coordinated policy base is maintained, and that this is implemented consistently and robustly. To this end, Development Viability plays an integral part within the planning process and the delivery of affordable housing/developer contributions.The Team - Tower Hamlets Viability (THV)To ensure Tower Hamlets is best placed to address matters relating to development viability, the council has created a dedicated team to assess development appraisals and provide advice to planning officers and politicians.THV is an internal council service &amp; a fee earning commercial service providing specialist development viability advice to both the planning department at LBTH as well as other planning authorities (primarily within London). The team holds professional expertise in development viability/valuation and relevant RICS accreditation (qualified chartered status) and is led by Olivia D’Mello-Browning. Experience held within the team is vast with private and public sector backgrounds. THV has also been shortlisted as a finalist in this years Local Government Chronicles (LGC) award 2024 as Small Team of the Year.Viability Officers/Surveyors are involved in several areas of work including (not limited to):<ul>
<li>Review &amp; negotiate financial viability assessments/development appraisals of mixed-use development schemes from small to very large/strategic development (2000+ units)</li>
<li>Area wide development viability advice (Local Plan/CIL Charging Schedule)</li>
<li>Site inspections where required.</li>
<li>Review mechanisms (Securing effective reviews through s.106 agreements and undertaking assessments at triggers)</li>
<li>Community Led Housing/Self Build Projects – reviewing viability assessments and assessing affordability.</li>
<li>CIL Payment in Kind – land valuations/approach advice.</li>
</ul> Your responsibilities:You will play an active role in contributing to the overarching aims of the team and affordable housing ambitions more widely, both in Tower Hamlets and across London. Your everyday responsibilities will comprise (not limited to) the following:<ul>
<li>Gaining a strong, in-depth knowledge of Tower Hamlets and London property/development markets in a planning context and staying up to date with changes to legislation and practice as part of an industry-leading borough.</li>
<li>Supporting and producing written reports of financial viability assessments (FVAs), supported by viability appraisals prepared using Argus Developer software. This also includes undertaking follow-up assessments triggered by review mechanisms.</li>
<li>Undertaking site inspections as necessary.</li>
<li>Providing valuation/viability advice to planning officers to assist with decision making and with negotiating maximum amounts of affordable housing with applicants.</li>
<li>Forging strong relationships with public sector clients such as planning authorities/councils mainly across London where THV are commissioned to undertake instructions on their behalf.</li>
<li>Preparing briefing notes for politicians and appearing at Development Committee meetings where relevant to provide viability-specific advice and respond to queries.</li>
<li>Preparing documents for planning appeals and inquiries and appearing as expert witness where required (Grade L).</li>
<li>Assisting with procurement and management of Quantity Surveyors feeding into viability assessments undertaken by THV and other Surveyors/Firms for strategic projects such as Local Plan evidence bases, Community Infrastructure Levy (CIL) rate setting, and various Supplementary Planning Documents (SPDs).</li>
<li>Supporting and providing advice to legal/planning colleagues with respects to securing affordable housing provisions/clauses as part of any legal agreement.</li>
<li>Supporting and providing Ad-Hoc viability/valuation advice relating to any matter within the council.</li>
</ul> Is this role for me?This is a mid-senior post in a dynamic team, and therefore ideal for candidates soon to be or recently RICS qualified (MRICS status who qualified via the Valuation, Commercial Property or Planning &amp; Development pathways is ideal) or for those with existing experience able to quickly take responsibility for their own casework. In any case, working for a busy borough such as Tower Hamlets allows for exposure to complex and interesting projects throughout the year and across the capital.The post accommodates a wide range of potential candidates but would be suited for:<ul>
<li>Someone with experience in valuation/viability currently undertaking the RICS APC elsewhere and looking for a change.</li>
<li>A recently qualified valuation surveyor looking to further their career in development viability/valuations.</li>
<li>Qualified professional with knowledge/experience of valuations/viability.</li>
</ul>Please seek to apply for the grading that is suitable to your circumstance as your application will be considered against the requirements of the respective grade applied for. Grade K will have its own assessment criteria as well as Grade L. There is opportunity for growth in post as well as in the team where opportunities arise. If you would like to discuss eligibility, please contact us on the details below. The Package/BenefitsThe council is determined to employ and more importantly retain valued members of the team. Given that we offer so much by way of additional benefits we have set out the full and extensive list within the remuneration pack (attached/available on our website apart of the role). From excellent pay scales, training and support we’ve not missed anything out. Our aim is to have staff feel confident in their roles and recognised for their continuous efforts. ApplyThis is a fantastic opportunity with outstanding benefits so apply today via the council’s recruitment portal (Alvius).We strongly advise you to read “Advice for Applicants 2024” carefully before applying. This can be found on our website apart of the role and will be the best form of guidance when creating an application. Contact DetailsShould you have any queries regarding the post of would like to discuss the role in further detail please contact Olivia D’Mello-Browning (<a href="mailto:joshim.uddin@towerhamlets.gov.uk" target="_blank">olivia.d’mello-browning@towerhamlets.gov.uk</a>) or call 0207 364 2047. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Chartered Surveyor / Development Viability Officer

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<h1>Summary</h1>What you'll doAs a Repairs Inspector, you will provide support to ensure all our repairs adhere to the perfect journey, that our residents need only ask once, and we fix failure fast when exception cases occur. The role goes beyond reporting what has happened and puts our residents at the heart of what we do, maintain and caring for our homes and, collaborating with colleagues to achieve the best outcomes for our residents.This role is a 12-month fixed-term contract.How you'll do itYou'll be the trusted NHG presence on the ground, ensuring repairs are completed to a high standard and that contractors deliver a responsive, resident-focused service. This role is all about fixing failures fast, putting residents at the heart of what we do, and helping us deliver on our commitment to the perfect journey.<ul>
<li>Ensuring our contractors and suppliers are providing a consistently high-quality repairs and disrepair service that delivers against the six customer priorities in the customer strategy.</li>
<li>Delivering well cared for homes and places where residents feel safe and a sense of pride through top class contract management. </li>
<li>Provide a simple and straightforward diagnosis for reactive repairs, preparing reports in clear, easy to understand terms, along with specifications and recommendations. </li>
<li>Manage a post inspection regime for, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion. </li>
<li>Assist with the monitoring of agreed performance indicators across contractors and consultants, and initiate improvements as required.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Experience in the repairs sector, including pre/post inspections and quality audits.</li>
<li>Strong technical skills in diagnosing repairs, writing specifications, and managing schedules of work.</li>
<li>Proven experience in contractor management and producing technical reports.</li>
<li>Good understanding of relevant legislation and regulatory requirements.</li>
</ul>Desirable:<ul>
<li>DEA/FRA assessor trained.</li>
<li>Recognised HND technical qualification (e.g. building surveying) or membership of CIOB.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 28th August 2025.  Step 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Repairs Inspector

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for a Governance and Risk Business Partner to support the development and delivery of good governance and risk management practices that underpin achieving Gateway's strategy, working to continuously improve positive approaches to governance, risk and assurance. This post holder will support Gateway to ensure compliance with relevant data protection legislation, and support escalation of risk and issues. <h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>To manage the set up and implementation of the new risk system so that it is accessible and has excellent user reporting functionality.</li>
<li>To be the custodian of the risk system and associated risk processes, helping challenge risk owners on identification and management of risk, and ensuring risk owners keep their risks up to date in the risk system.</li>
<li>The role holder helps support the maintenance of the Board Assurance Framework which becomes a valuable tool for GHA. The role holder completes high quality second line assurance activities that add value and enhance the control framework.</li>
<li>To execute an agreed programme of second line assurance reviews, reporting findings to management.</li>
<li>To support the organisation complete their periodic control self-assessments and annual assurance statements.</li>
<li>Act as the co-ordinator of the notification of incidents across the organisation to our insurance claims handler</li>
<li>Liaise with our insurance claims handler and Gateway colleagues to ensure all necessary details relating to incidents are provided and follow-up queries are addressed.</li>
<li>To ensure compliance with the Social Tenants Access to Information Scheme (STAIRS), supporting development of associated process and practices. </li>
</ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience:<ul>
<li>Sound knowledge of Governance and Risk</li>
<li>Understanding of risk management principles, assurance and governance.</li>
<li>Experience of working in the housing sector</li>
<li>Strong communications skill</li>
<li>GDPR related qualification, such as Act Now GDPR Practitioners Certificate of equivalent</li>
<li>Organisational skills</li>
<li>Problem solving skills </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: 28 August 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Governance and Risk Business Partner

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For further details please visit our website using the apply link below.&nbsp; To apply please email your CV and supporting statement to <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>. &nbsp;No agencies.



2 year fixed-term contract
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We are looking for a Project Manager with significant experience of Net Zero Retrofit grant funding contract management to successfully deliver Hexagon’s Social Housing Fund Wave 3 Programme for energy and thermal improvement measures.&nbsp; Reporting to the Stock Improvement Manager, you will lead on the delivery of energy and decarbonisation programmes based on asset data to meet specified targets (i.e. EPC Level C 2030, and Net Zero 2050) and draw down secured funding over the next two years. You will ensure works are delivered to a high standard, deliver value for money, excellent customer experience and high levels of customer satisfaction.
In addition to having a passion for the subject and enthusiasm for changing cultures and behaviours to support a sustainability agenda, our ideal candidate will have:
<ul>
<li>Knowledge of procurement including tendering, evaluation of contracts and procurement procedures for future NZC works.</li>
<li>Demonstrable skills in mobilising NZC contracts including standard setting with new contractors, building professional working arrangements etc.</li>
<li>Knowledge of regulatory framework and strategic view of service delivery.</li>
<li>Substantial technical knowledge – able to identify and prescribe remedies for retrofit work in social housing.</li>
<li>Minimum Building Surveying/Project Management qualifications. Level 4 VRQ and above in asset and building management.</li>
<li>A full driving licence and access to a vehicle.</li>
</ul>
This role presents a brilliant opportunity to join a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details please visit our website using the apply link above.&nbsp; To apply please email your CV and supporting statement to <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>. &nbsp;No agencies.
Closing date: 12 noon - Wednesday 27th August 2025.
Interviews will be held on Monday 8th September 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Decarbonisation & Retrofit Project Manager

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for an experienced Specialist Leasehold and Managing Agent Lead to be responsible for overseeing any technical aspects of operations and services related to homeowners and managing agents for Gateway Housing Association. The post holders primary focus will be on ensuring the smooth functioning of homeownership services, managing complex relationships with managing agents, and providing excellent customer service to homeowners including all regulatory requirements and service charges. This role requires strong leadership skills, knowledge of homeownership management and regulations, service charges, and the ability to effectively manage stakeholders.<h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>Homeownership Services: Oversee and support activities related to homeownership services, such as shared ownership, leasehold, or affordable housing schemes. Ensure compliance with service requirements, regulatory guidelines, and contractual obligations</li>
<li>Managing Agent Relationships: Manage relationships with external managing agents responsible for property management, repairs, and maintenance. Collaborate with managing agents to ensure high-quality service delivery, adherence to agreed-upon standards, and timely issue resolution</li>
<li>Property Management: Oversee property management activities, including repairs, maintenance, insurance, and compliance with health and safety regulations. Monitor the performance of managing agents in delivering quality property management services</li>
<li>Financial Management: Collaborate with the finance department to oversee budgeting, financial planning, and monitoring of homeownership services, service charging process, queries and managing agents' activities. Ensure accurate and timely invoicing, collection, and financial reporting.</li>
<li>Contract and Performance Management: Develop and manage contracts with managing agents, establishing clear performance expectations, key performance indicators (KPIs), and reporting mechanisms. Conduct regular performance evaluations and provide feedback to improve service quality. </li>
</ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience:<ul><li>Strong knowledge of homeownership services (e.g. leasehold, shared ownership, Right to Buy, service charges)</li></ul><ul><li>Experience managing external managing agents and monitoring property management performance</li></ul><ul>
<li>Strong customer service skills and experience in handling complex resident queries or complaints</li>
<li>Financial acumen, particularly in budgeting, service charge management, and interpreting financial reports</li>
<li>Understanding of social housing regulations (Regulator of Social Housing, Decent Homes Standard, Awaab's Law)</li>
<li>Full understanding of responsive, void, and planned maintenance processes </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: Monday 25 August 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Specialist Leasehold and Managing Agent Lead

<ul><li>Reference: EC5 </li><li>Division: Crawley Homes </li><li>Salary: £57,579.00 - £65,417.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 08 August 2025 </li><li>Interview date:17 September 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: M - N </li><li>Working hours: 37 per week </li><li>Closing date: 07 September 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>Crawley is a great place to work, with a vibrant town centre and excellent transport connections. By joining us you can also benefit from the following:<ul><li>working in a modern state-of-the-art, grade-one office</li><li>agile working allowing for a combination of home and office working</li><li>access to the Local Government Pension Scheme</li><li>flexible working hours</li><li>payment of professional fees</li><li>supportive work environment and great team working</li></ul>We are a stock retained authority with 8,300 general needs homes plus leasehold, hostels and sheltered housing schemes under our management. The stock is managed by the Crawley Homes division of the Council which has just gone through its first inspection with the Regulator of Social Housing and has been awarded a C2 grading, this is the second highest grade a landlord can achieve, which is great news but means we have further improvements to make. We are well on our journey to transform our service and continue making improvements to fully align with the Consumer Standards and are looking for someone who can support us to continue with this. The Regulator of Social Housing said that:“We saw evidence that Crawley BC is delivering an effective, efficient and timely repairs service, however, there are some weaknesses in its approach. Tenants report good levels of satisfaction with the repairs service, and we saw evidence of learning from feedback and complaints, as well as a transactional approach to tailoring service delivery to meet tenants’ diverse needs”“There is positive evidence of progress being made in some areas and we have assurance that there is strong organisational commitment to ensuring improved outcomes for tenants”.&nbsp;As the Operations and Maintenance Manager, you will be responsible for managing the Responsive Repairs Team, Repairs Contact Centre, Voids and Garages Team and Cleaning and Clearance Team and will need to ensure these services are delivering to high standards. You will also need to continue to embed a new structure for the Responsive Repairs Team that came to fruition during 2024, ensuring that the desired outcomes of that restructure are achieved. Furthermore, you will need to review and identify areas for improvements in other teams which are under your direct management. This is a great opportunity to shape services to ensure they are fit for purpose under the new regulatory environment, this will include working with our Policy and Engagement Team to ensure the tenant voice is heard when deciding how to shape service delivery and policy.&nbsp;We are looking for someone who has experience of working in the housing repair environment.&nbsp;You will also need to able to lead, motivate both yourself and others, be resilient, have a positive attitude and align with our core values and behaviours. You will also need to have a strong track record of delivering service improvements.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>You need to have a relevant qualification, ideally we would like you to be RICS qualified but if you are not then a commitment to achieving this. As part of the senior management team you may also need to undertake additional qualifications in line with the Conduct and Competency Standard that is due to come into force in 2026, further training will be dependent on existing qualifications you hold.You will need a current and valid UK driving licence as you will need to drive for work purposes.You will need to be willing to work outside of normal office hours from time to time, this may include attending resident events and meetings and Cabinet meetings. You will also be part of an on-call rota.Participation in the Standby Scheme – Category D (currently under review).<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:amanda.kendall@crawley.gov.uk" target="_blank">amanda.kendall@crawley.gov.uk</a>, Head of Crawley Homes or call on 01293 438521.&nbsp; &nbsp;<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/operations-and-maintenance-manager-job-description.pdf"> Operations and Maintenance Manager job description (PDF, 173.28 KB) </a></li></ul>





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Crawley Borough Council

Operations and Maintenance Manager

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThis is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years.&nbsp;We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord.We’d love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. &nbsp; About the Role and Our Ideal CandidateTo deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience.About You<ul><li>Have excellent communication skills i.e. Communicating clearly, confidently and&nbsp; appropriately with residents, partners and colleagues using the best methods of&nbsp; communication&nbsp;</li><li>Knowledge on Housing Regulator Consumer Standards&nbsp;</li><li>Able to attend evening meetings&nbsp;</li></ul><ul><li>Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders,&nbsp;&nbsp;</li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Have a track record of using IT systems and automation successfully to enhance the&nbsp; delivery of housing/tenancy management. .</li></ul><ul><li>Identifies the need for and promotes Resident engagement/ participation and&nbsp; community development initiatives. This includes attending residents’ meetings.</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Royal Borough of Kingston Upon Thames

Housing Officer

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Allocations Manager £52,584 - £55,620 per annum&nbsp; Reports to the Head of Allocations &amp; Choice Homes UK Management responsibility for: 6 Lettings Officers + 1 Rehousing Coordinator To ensure the service is efficiently progressing property allocations key-to-key within stipulated performance time frames whilst making every conceivable effort to ensure effective liaison with key colleagues departments and partner organisations around works completions dates and voids availability in order that the team can meet the needs of those living in overcrowded, insecure or inadequate housing.. Ensuring a fair service delivery so that those most in need of social and Council housing are bidding for, and moving into, properties that suit their needs. To make sure Officers are receiving the support and development necessary to correctly and efficiently progress property allocations including the verification process, advertisements, organising viewings, management of refusals, processing special schemes nominations, processing decants and processing under-occupation transfers. Ensure all LLP objectives are met. Provide management with regular performance information in-line with role and responsibility. Ensure allocation service contracts are effectively monitored. &nbsp;&nbsp; Ensuring Officers make decisions in accordance with the appropriate legislation and Government Codes whilst ensuring the local authority’s allocation policy is adhered to. The post holder must be innovative, dynamic and solutions focused to put into place practices to ensure the efficient allocation of properties to maximise yield including adequate acknowledgements to applicants regarding any updates or status changes with their cases. In addition to this the post holder when appropriate will be required to develop, design and implement new operating environments to develop the wider Lettings Agency taking a joined up approach with the voids and temporary accommodation teams (and the homelessness prevention and advice team when required). &nbsp; Along with a comprehensive knowledge of the relevant legislation relating to the housing register and the allocation scheme you will bring knowledge of relevant case law and a comprehensive understanding of the housing and support needs of vulnerable applicants such as those with medical conditions or those fleeing domestic abuse. You will possess experience of delivering a high quality housing service in a related area for a large local authority or comparable organisation – bringing a full understanding of the housing issues facing a high demand service and leading a team through periods of change, ensuring adequate training and benefits realisation. Experience of leading, motivating and managing services with multi-disciplinary teams to achieve significant, sustainable improvements and positive outcomes through internal and external partnerships, with a significant emphasis on performance management. Understanding of the challenges faced working in a political environment, with demonstrable evidence of managing such demands. Please view JD here Closing date: 24th August 2024 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Allocation Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1600/Information_Guide_for_Applicants.pdf" target="_blank">Information_Guide_for_Applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1724/1273_Strategic_Lead_Housing_job_pack.docx" target="_blank">1273_Strategic_Lead_Housing_job_pack</a></li>
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Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;
Please note, we do not accept CVs submitted without a fully completed online application form.
Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.
Strategic Lead, Housing
Salary £61,118- £65,146 per annum, plus essential car user allowance and market supplement of £9,628 pa
Hours 36 per week (flexible)
This post is for a fixed term period of two years
It’s an exciting time to join the Community Wellbeing team within Spelthorne. We developed and built temporary accommodation for families, and purpose built supported accommodation for single homeless residents and continue to look for opportunities for permanent and temporary housing solutions. We have just launched our ambitious Homelessness &amp; Rough Sleeping Strategy 2025-2030 which aims to end the use of bed and breakfast accommodation, promote independence and wellbeing, and maximise the use of the private rented sector for homelessness prevention and relief. We are working closely with partners to deliver innovative and appropriate options to facilitate discharge from hospital and prevent admissions.
In addition to all this, the Council is embarking on an ambitious housing delivery programme to meet the housing needs of local residents, including a significant proportion of affordable homes.
To support this work, we are looking for a new Strategic Lead for Housing. A large part of the role is to proactively engage with internal colleagues and external partners to enable affordable housing delivery. You will develop and lead the Council’s effective partnerships with Registered Providers and Homes England, as well as representing the housing service on internal development working groups in order to achieve this.
Together with your solid understanding of the economic and social issues that affect housing supply and demand locally, you will have a proven track record and significant experience in strategy policy and preparation. You will be an expert in housing and homelessness legislation as you will need to translate guidance, best practice, and case law into understandable and workable solutions.
You will be comfortable working with numbers and data in spreadsheets and databases and be able to translate the same into plain English for a variety of audiences. You will be able to use this data to not only drive business cases and funding bids, which will see new services commissioned in line with the Council’s strategic aims, but also to contract manage existing services. To do this effectively, you will need excellent ICT skills.
You will lead a small but effective team which you will be expected to coach and support. You will also support the Team Manager, Housing Options to ensure the Council’s statutory homelessness service is run according to legislation, statutory guidance, case law and best practice.
This is an exciting opportunity to make your mark in Spelthorne, and in doing so, support some of the most vulnerable residents in our community.
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements. To work from home you will be required to have a suitable environment from which to work and have broadband internet available for work use.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
Spelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network.&nbsp; Successful candidates will be required to use their own mobile device to download and use Authenticator.
In return, we can offer excellent conditions of service with a benefits’ package that includes flexible working hours, pension scheme and at least 23 days’ paid leave per year (pro rata for part time).&nbsp;
Closing date: 7 September 2025 (11:59pm)&nbsp; 
Interview date: Friday 19 September 2025
To apply please use the ‘apply online’ button below.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
Working towards equal opportunities
Strictly No Agencies

Spelthorne Borough Council

Strategic Lead, Housing

About the BoroughWith a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London.&nbsp; Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp; About the Service and TeamSutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each.&nbsp;This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment.&nbsp;About the Role and Our Ideal CandidateAs a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents’ concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities.This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities.&nbsp;The right person for this role will be able to demonstrate that they are:<ul><li>A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service.</li></ul>&nbsp;Successful candidates will have access to a wide range of benefits;<ul><li>28 days annual leave. In addition you will receive statutory bank holidays (pro rata)</li><li>Local Government Pension Scheme</li><li>Simply Health staff benefit</li><li>Modern and flexible working environment</li><li>Recognition Awards</li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels.Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile.This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence.Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Housing Manager

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a dedicated Service Improvement Officer to drive enhancements within the Housing Needs Service. This role is pivotal in ensuring the delivery of high-quality services that align with legislative requirements, corporate standards, and best practice. The successful candidate will lead the development and implementation of improvements to the HPA2 Locata system, enabling the service to fully leverage its capabilities. Using performance data and customer feedback, the Service Improvement Officer will identify areas for development and create actionable improvement plans. They will design and manage a programme of service reviews, ensuring that recommendations are effectively implemented. A key part of the role involves analysing customer complaints, conducting quality checks, and constructively challenging teams and managers to ensure continuous improvement. The postholder will also oversee the collection and submission of data to the Department for Communities and Local Government, contributing to a national understanding of homelessness and its societal impact. Additionally, they will support the creation, monitoring, and evaluation of a learning and development programme for staff across the Housing Needs Service, helping to build a knowledgeable and responsive team. About You The successful candidate will have: <ul><li>Experience working in a front facing team interviewing and assessing clients need for assistance.</li><li>Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.</li><li>To be a confident, engaging communicator, able to positively handle contact.</li><li>Ability to train and coach colleagues.</li><li>To be able to understand complex data and the ability to produce user friendly reports and analysis</li><li>To have strong quantitative and qualitative research skills with a good understanding of a range of research, data analysis and evaluation methods, as well as a solid understanding of homelessness services.</li><li>Ability to work unsupervised, prioritise workloads and achieve targets and deadlines.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=24826&amp;hashed=1385163451" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Service Improvement Officer

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PRINCIPAL OFFICER - PRIVATE HOUSING REGULATION AND FIRE SAFETYWe are thrilled to offer a compelling opportunity for an experienced and highly skilled Principal Officer to join our dedicated Private Housing and Environmental Health Standards team. This pivotal role is focused on ensuring fire safety compliance in high-rise and mid-rise residential buildings within the private rented sector.As Principal Officer, you will lead a specialist fire safety team, providing expert advice, driving policy development, and collaborating closely with key stakeholders including developers, leaseholders, landlords, managing agents, the Joint Inspection Team (JIT), the London Fire Brigade, Greater London Authority, Building Safety Regulator, and the Ministry of Housing, Communities &amp; Local Government. Your leadership will be critical in shaping fire safety standards and enforcement strategies that protect thousands of residents.We are seeking a committed professional with extensive expertise in fire safety legislation, including the Housing Act 2004, Building Safety Act 2022, and Fire Safety Act 2021. The ideal candidate will possess a strong background in fire risk assessment for tall buildings, the ability to interpret complex technical reports, and proven experience managing enforcement actions confidently and effectively.This role offers a unique chance to make a real difference in resident safety and influence regulatory standards at a strategic level. In recognition of the specialist skills required, we offer a competitive £5,000 market supplement alongside the Grade PO5 salary.You will be supported by experienced Senior Officers and a Team Manager, with access to ongoing professional development including CPD, external training, and reimbursement of professional fees. We are also proud to offer flexible working arrangements, including hybrid working, to promote a healthy work-life balance.If you are a fire safety professional ready to step into a highly impactful and rewarding role, we encourage you to apply and join our passionate team committed to safer homes for all.For more information or to make an application, please visit <a href="https://jobsearch.royalgreenwich.gov.uk/jobs/job/Principal-Officer-Private-Sector-Housing-Regulation-and-Fire-Safety/170" target="_blank">jobsearch.royalgreenwich.gov.uk</a>Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Private Sector Housing Regulation and Fire Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1519/Letting_Officer_-_Role_Profile_Feb_2024.doc" target="_blank">Letting_Officer_-_Role_Profile_Feb_2024</a></li>
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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




<h4>Lettings Officer - 6896</h4>
Contract Type: 12m FTC , Full Time, 35 hours
Salary: from £32,881 per annum &nbsp;(London weighted salary) dependant on experience (plus ECU* if policy requirements are met)
Reporting Office: London, Stratford
Working Location: Covering West Region (North and West London, but may require cover outside of the M25)
Persona: Agile – 1 to 2 days office attendance is required and this may increase during training periods. Attendance to sites will be required.
Working Pattern: Monday to Friday
Closing Date: 21st&nbsp;August 2025 - 23:00
Interview Dates: on a date to be confirmed.
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAhySb4W4tmPZJ/gg9BESD+bX6/kduv2GvnITEbnzM0A7WL7sC712nTWgQ0DbzRuhM" target="_blank">Role Profile - Lettings Officer.pdf</a>
Join our Lettings Team at L&amp;Q:

Would you like to join our revamped Housing Management Division as a Lettings Officer and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.&nbsp;
If this sounds like you, we would love for you to apply!
Your impact in the role:
As a Letting's Officer you will be responsible for letting the Trust’s homes, we are looking for applicants who are passionate in delivering excellent customer service to all customers they interact with, whether this be existing residents, prospective residents, or our stakeholders.
The individual must be self-motivated and confident in taking ownership of driving efficiency to let the Trust’s properties within the agreed timescales whilst adhering to our policies and procedures.&nbsp;
The ability to produce results and deal with a demanding workload means that the successful candidate needs to be able to work under pressure and prioritise their work effectively.&nbsp;
What you'll bring:

We are looking for someone who has a commercial mind set and ideally has experience in dealing with the allocations and lettings process whilst demonstrating excellent attention to detail. The successful candidate must be able to learn the use of business systems.&nbsp;
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.&nbsp;&nbsp;
It is essential that candidates are a Car Owner/Driver.&nbsp;
Previous lettings experience is essential.&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

39 Housing Jobs in Woking, UK