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<h4>Job summary</h4>We are looking for an experienced technology leader to join Home Office Digital as Deputy Director and Portfolio Chief Technology Officer (CTO) for Enterprise Services. This is a pivotal role in shaping and delivering the technology strategy for one of the most complex digital functions in government, supporting critical national services and enabling transformation across the Home Office.<h4>Job description</h4><p>As Deputy Director and Portfolio CTO for Enterprise Services, you will lead the technology and platforms capability within Home Office Digital. Enterprise Services provides core digital platforms and solutions that underpin departmental operations, including networks and infrastructure, end-user services, operational support, service management, and data analytics.</p><p>You will set the technical direction for Enterprise Services, ensuring secure, resilient, and innovative solutions that support the Home Office’s mission to keep the public safe and deliver essential services. This includes defining solution architectures, leading engineering and architecture teams, embedding continuous improvement, and ensuring compliance with security and regulatory standards.</p><p>The role is central to delivering the Home Office Digital Technical Strategy 2030, which focuses on AI and automation, cyber resilience, data as a strategic asset, and evolving our operating model. You will work closely with senior stakeholders across the department to align technology decisions with business priorities and drive efficiency, agility, and innovation.</p><p>This is an exciting opportunity for a strategic thinker with strong leadership skills and deep technical expertise to make a real impact on national services and digital transformation.</p><p>For full details of the role, responsibilities, and person specification, please refer to the Candidate Pack.</p><h4>Person specification</h4><p>The successful candidate will:</p><ul><li>Provide technical leadership for Enterprise Services, setting strategy and standards for technology and platforms.</li><li>Define and implement solution architectures aligned to Home Office Digital Enterprise Architecture.</li><li>Lead engineering and architecture teams, embedding continuous improvement and efficiency.</li><li>Oversee governance for technology and platforms, ensuring compliance and security.</li><li>Support delivery of the Home Office Digital Technical Strategy 2030, including AI, automation, cyber resilience, and data-driven innovation.</li><li>Manage technical risk, cyber security integration, and product roadmaps across Enterprise Services.</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, Home Office contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:</p><ul><li>Sets technical vision and embeds architecture governance to align technology strategy with organisational objectives.</li><li>Leads large, multidisciplinary engineering teams, fostering innovation and operational excellence across the department.</li><li>Champions cyber security and risk management, ensuring robust protection and compliance at enterprise scale.</li><li>Engages senior stakeholders and communicates complex strategies to drive collaboration and informed decision-making.</li><li>Drives Agile product management and service delivery, enabling high-impact solutions for internal and external customers.</li></ul><p><strong><br>Online Application </strong></p><p>Please follow the Job Advert instructions on the Civil Service Jobs website to apply online, no later than <strong>23:55hrs on Friday 30th January 2026</strong>.</p><p>Provide some basic <strong>personal information</strong>;</p><p>1.A <strong>CV - </strong>setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role, including details where budgets and numbers of people managed, relevant achievements in recent posts, together with reasons for any gaps within the last two years;</p><p>2.<strong>A Statement of Suitability –</strong> (limited to <strong>1250 words</strong>) explaining how you consider your personal skills, qualities and experience, provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.</p><p>3.<strong>Diversity Monitoring -</strong> as part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the characteristics, you will have the option to select 'prefer not to say'. See the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil Service Diversity and Inclusion Strategy: 2022 to 2025 (HTML) - GOV.UK (www.gov.uk)</a> for more information.</p><p>It is essential that in your written application you give evidence, using examples, of proven experience. These responses will be developed and discussed with candidates invited for interview.</p><p><strong>Failure to submit both a CV and Supporting Statement will mean the panel only have limited information on which to assess your application against the criteria in the person specification.<br><br>For further information on SCS careers and the application process, please see below:</strong></p><p><strong>Home Office SCS Further Information </strong></p><p><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.homeoffice.gov.uk%2Fsenior-leaders&amp;data=05%7C01%7CVipul.Maisuria%40homeoffice.gov.uk%7Cd6d3dcf5fb744cf2001208db8d0ac751%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638258849644816156%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=k%2BufzahG8iUkG%2BJ4bmkLUvKaV4c%2BxG%2BFEuUO%2FMtdQLo%3D&amp;reserved=0" target="_blank">Home Office Senior Leaders - Home Office Careers</a></p><p><strong>Home Office SCS Application Process </strong></p><p><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.homeoffice.gov.uk%2Fapply-scs-vacancies&amp;data=05%7C01%7CVipul.Maisuria%40homeoffice.gov.uk%7Cd6d3dcf5fb744cf2001208db8d0ac751%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638258849644972454%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=wGx6lAeFVgOBb2rKN%2F8aYBEbbZEC1iUj6yrzFQqysDY%3D&amp;reserved=0" target="_blank">Applying for Senior Civil Service vacancies - Home Office Careers</a></p><p><strong>Home Office SCS Use of AI</strong></p><p><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&amp;data=05%7C02%7CVipul.Maisuria%40homeoffice.gov.uk%7C9c3959accc3140b1cba708ddb875d248%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638869538367197629%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=66dwPUChhLnZWXP6eU8kGaLCjCBjhs2gMtmwx5cOU%2F8%3D&amp;reserved=0" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steph Tullett</li><li>Email : <a href="mailto:Steph.Tullett@homeoffice.gov.uk" target="_blank">Steph.Tullett@homeoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:SCSRecruitment@homeoffice.gov.uk" target="_blank">SCSRecruitment@homeoffice.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyNTQmdmVyaWZ5PWYzOGI0MGM5MDhhNjZhNGM2MjRiMTNiNDI2NTgxYTU2JnJlcXNpZz0xNzY4MDE5Njg1LTk1ZTVmZDRiZmQ2OGRkOGFlMWIzNjk2ODViZmVjNzY2MjdjNjU1NjM=" target="_blank">Candidate Pack - Deputy Director DDaT in HO Digital Enterprise Services Technology Opens in new window</a> (pdf, 910kB)

Home Office

Deputy Director DDaT in HO Digital Enterprise Services Technology

<h4>Job summary</h4>The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Manager will be leading the test assurance function, including refining the test assurance policy, providing testing frameworks for projects and working with various stakeholders to ensure buy-in, engagement, and correct alignment.<h4>Job description</h4><p>The Test Assurance Manager is responsible for defining, maintaining, and leading the agency’s test assurance strategy, policies, and frameworks across all programmes and deliveries. This role provides senior-level oversight and direction for test assurance activities across both internal and supplier-led projects, ensuring that testing is planned, executed, and evidenced to a consistently high standard. </p><p>The role includes the line management of Test Assurance Analysts and requires strong stakeholder management to influence and collaborate with multiple delivery partners. The Test Assurance Manager must operate pragmatically, balancing governance and delivery needs across projects with varying levels of testing maturity, supplier capability, and assurance readiness. </p><p>The successful candidate will have demonstrable experience assuring or managing testing across multi-supplier and/or complex delivery environments, and experience in defining and implementing test strategies, policies and assurance frameworks.</p><p>This role aligns with <a href="https://ddat-capability-framework.service.gov.uk/role/quality-assurance-test-analyst" target="_blank">Senior quality assurance test analyst</a> within the <a href="https://ddat-capability-framework.service.gov.uk/#quality-assurance-testing-qat-roles" target="_blank">Government digital and data (GDAD)</a> capability framework. </p><br><p><strong>Duties &amp; Responsibilities</strong></p><ul><li><strong>Test Strategy, Policy and Framework Ownership</strong> - Own, develop, and maintain the Agency's Test Policy, Test Assurance Framework, and associated guidance, templates and artefacts. Define and embed test assurance processes that integrate with existing governance and delivery functions.</li><li><strong>Provide Assurance &amp; Oversight</strong> - Provide independent assurance of supplier and internal testing across all projects and programmes. Review and approve test strategies, plans and reports to ensure adequacy and alignment. Identify and track risks, issues, and non-compliance.</li><li><strong>Stakeholder Management</strong> - Engage and influence key stakeholders across the business, technical and delivery teams to ensure testing and assurance are effectively planned and executed. Build strong relationships with programme managers, delivery leads, suppliers and assurance boards.</li><li><strong>Continuous Improvement</strong> - Champion test and quality maturity across the agency and supplier ecosystem. Capture lessons learned and drive improvements in test assurance capability, tools, and practices. Maintain awareness of emerging technologies and assurance methods.</li><li><strong>Leadership &amp; Line Management</strong> - Line manage, mentor, and develop Test Assurance Analysts. Plan and allocate resources to projects based on risk and priority. Foster a collaborative, supportive team culture focused on risk awareness, quality outcomes, and continuous improvement.</li><li><strong>Test forecasting for needs and resourcing </strong>- Liaise with delivery streams, programmes, towers, and projects to understand upcoming testing needs, resource profiles, and capability requirements. Ensure that shared resources are effectively deployed, developed, and supported to deliver value across multiple initiatives. Create a clear governance model for engagement, prioritisation, and reporting of test resource deployment.</li></ul><br><h4>Person specification</h4><ul><li><strong>Test Assurance or Test Management experience</strong> - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. </li><li><strong>Knowledge of testing methodologies</strong> - Strong understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. </li><li><strong>Developing or implementing test strategies or policies</strong> - Experience in defining and implementing test strategies, policies, and assurance frameworks. Strategic thinker with a strong grasp of risk, assurance, and delivery balance. </li><li><strong>Stakeholder management and influence</strong> - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. </li><li><strong>Pragmatism</strong> - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability.</li><li><strong>Leadership</strong> - Confident leader who inspires trust, collaboration, and accountability.</li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Seeing the Big Picture</li></ul><h4>Benefits</h4>Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<br><p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Please demonstrate the following Experience Criteria within your CV - Experience assuring or managing testing across multi-suppliers or complex delivery environments. </p><p><strong>Experience Criteria</strong> - will be assessed by 500 word examples on:</p><ul><li>Experience in defining and implementing test strategies, policies, and assurance frameworks. </li></ul><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p><strong>Longlist</strong></p><p>In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.</p><p> - Experience in defining and implementing test strategies, policies, and assurance frameworks.</p><p>Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Working Together </li></ul><ul><li>Communicating and Influencing </li></ul><ul><li>Seeing the Big Picture </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a></p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong><br><p><strong>Desirable Criteria</strong></p><p>Desirable criteria are only used for assessment in the event of a tie break.</p><p>Professional testing certification (e.g., International Software Testing Qualifications Board (ISTQB) Advanced Test Manager or equivalent).<br><br>Experience in government or regulated sectors.</p><br><p><strong>Virtual Open Evening Event</strong></p><p>To find out more about this role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 22nd January 2026 at 6.00pm. The event should last about an hour.<br><br>This event is by invitation only. <br><br>To register for the event, please click on the following link [<a href="https://forms.office.com/e/J11QxD95xs" target="_blank">NCA DDaT Test Assurance - Recruitment Virtual Event, Thursday 22nd January 2026 – Fill out form</a>]. <br><br>You will be asked for your name and email address. Please make sure you spell your email address correctly, or else we will not be able to send out your invite.<br><br>Registration will close on Wednesday 21st January 2026 at 12.00pm. You will not be able to register after this date and time.</p><p><br><br></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you believe your application has not been treated fairly, email: <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> (quoting the vacancy reference).<br>If unresolved, you may escalate your complaint to the Civil Service Commission.<br><br>

Test Assurance Manager

<h4>Job summary</h4>The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Analyst will assure any testing conducted across the agency, ensuring alignment to the test policy and strategy. This is to ensure NCA systems are fit for purpose and ready for use by officers protecting the public from serious and organised crime.<h4>Job description</h4><p>The Test Assurance Analyst will support the Test Assurance Manager in providing independent oversight and assurance of testing activities across a portfolio of projects and programmes. The role will ensure that suppliers and internal delivery teams adhere to agreed testing standards, governance, and quality expectations. The role requires a flexible and pragmatic approach to assurance, balancing risk, quality, and delivery needs.</p><p>The successful candidate will need to demonstrate experience in test management, test assurance, or quality governance across various delivery environments. </p><p>Whilst this opportunity is advertised as available for part time workers, please note that the role requires a minimum of 30 hours per week (specific hours negotiable Monday-Friday).</p><p>This role is available on a permanent basis. However, qualifying candidates may opt for a 2-year loan or secondment if preferred.</p><p>This post aligns with <a href="https://ddat-capability-framework.service.gov.uk/role/quality-assurance-test-analyst" target="_blank">Quality Assurance Test Analyst</a> within the <a href="https://ddat-capability-framework.service.gov.uk/#:~:text=Professionals%20in%20Government%20Digital%20and%2cand%20skills%20of%20their%20colleagues" target="_blank">Government Digital and Data (GDAD)</a> capability framework. </p><br><p><strong>Duties &amp; Responsibilities</strong></p><ul><li><strong>Provide Assurance &amp; Oversight</strong> - Provide independent assurance on the adequacy, completeness, and quality of test strategies, plans, approaches, and evidence across internal and supplier-led projects. </li><li><strong>Risk Management </strong>- Identify gaps, risks, and issues in testing and escalate them with recommendations for resolution. </li><li><strong>Stakeholder Management</strong> - Maintain effective working relationships with project teams, suppliers, business stakeholders, and assurance colleagues. Assess supplier and internal test deliverables for compliance, quality, and risk coverage. </li><li><strong>Continuous Improvement</strong> - Contribute to lessons learned and continuous improvement in test assurance practices.</li><li><strong>Monitor Test Compliance</strong> - Monitor adherence to agency and programme test policies, standards, and assurance frameworks. </li></ul><h4>Person specification</h4><ul><li><strong>Test Assurance or Test Management experience</strong> - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. Ability to review and critique test documentation and evidence objectively. </li><li><strong>Knowledge of testing methodologies</strong> - Understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. </li><li><strong>Stakeholder management</strong> - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. </li><li><strong>Pragmatism</strong> - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability. </li><li><strong>Analytical</strong> - Analytical and detail-oriented, with a focus on risk and quality.</li><li><strong>Team Work</strong> - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £45,326, National Crime Agency contributes £13,130 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>This vacancy is using the <a href="http://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> framework and will assess using the following criteria: Behaviours, Experience </p><p></p><p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Please ensure that your CV demonstrates your experience in test management, test assurance, or quality governance across various delivery environments. </p><p><strong>Experience Criteria</strong> - will be assessed by 500 word examples on:</p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p><strong>Longlist</strong></p><p>In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.</p><p> - Experience of managing and completing end to end testing of a new service or functionality.</p><p>Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Working Together </li></ul><ul><li>Communicating and Influencing </li></ul><ul><li>Making Effective Decisions </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a></p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><p><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong></p><p></p><p><strong>Desirable Criteria</strong></p><p>Desirable criteria are only used for assessment in the event of a tie break.</p><p>Professional testing certification (e.g., International Software Testing Qualifications Board (ISTQB) Advanced Test Manager or equivalent).<br><br>Experience in government or regulated sectors.</p><p><strong>Virtual Open Evening Event</strong></p><p>To find out more about this role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 22nd January 2026 at 6.00pm. The event should last about an hour.<br><br>This event is by invitation only.<br><br>To register for the event, please click on the following link [<a href="https://forms.office.com/e/J11QxD95xs" target="_blank">NCA DDaT Test Assurance - Recruitment Virtual Event, Thursday 22nd January 2026 – Fill out form</a>].<br><br>You will be asked for your name and email address. Please make sure you spell your email address correctly, or else we will not be able to send out your invite.<br><br>Registration will close on Wednesday 21st January 2026 at 12.00pm. You will not be able to register after this date and time.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Team</li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you believe your application has not been treated fairly, email: <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> (quoting the vacancy reference).<br>If unresolved, you may escalate your complaint to the Civil Service Commission.<br><br>

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