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<h4>Job summary</h4><p><em>Ready to deliver digital transformation with a national impact? Crown Commercial Service (CCS) is the UK's largest public procurement organisation. In 2023/24, we delivered £4.9 billion in commercial benefits for the taxpayer. Join our Digital and Data Services team to lead on high-impact digital products, implement our Data Strategy, and influence the adoption of new technologies like AI. We are a Top 50 Inclusive Employer with significant opportunities for career growth. Make your mark on public services. Apply today</em></p><p><strong>Job Summary</strong></p><p>As Head of UCD, you will be crucial in leading CCS’s shift to being a customer-focused organisation. You will recruit, inspire and develop a team of UCD professionals, set best practices, influence organisational priorities, and collaborate across CCS and wider government to deliver for our customers.</p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p>You will be heading up an expanding User Centred Design team that, when fully resourced, will include service designers, user researchers, interaction designers and accessibility specialists. We are building a culture that values user-centricity, experimentation and agility where team members will work closely with Digital and Commercial colleagues.</p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><ul><li><p><strong>Visionary Leadership</strong>: Provide strategic direction to the UCD community, fostering a culture of excellence in product and service development while championing uncompromising standards for inclusivity and accessibility.</p></li><li><p><strong>Strategic Governance: </strong>Establish and lead robust design assurance frameworks and cross-portfolio governance, clarifying accountabilities and streamlining workflows to ensure all products align with unified standards and organisational goals.</p></li><li><p><strong>Stakeholder Influence</strong>: Build high-impact partnerships with senior leaders and stakeholders, positioning UCD as a strategic driver to ensure all activities are directly aligned with broader organisational objectives.</p></li><li><p><strong>Talent &amp; Capability Building:</strong> Oversee the full talent lifecycle for the UCD profession—including recruitment, performance management, and career progression—while providing high-level coaching and mentorship to empower practitioners at all levels.</p></li><li><p><strong>Community &amp; Advocacy</strong>: Cultivate a culture of continuous learning and innovation; collaborate with government and industry peers to advocate for UCD standards and ensure a relentless focus on customer-centricity across the organisation.</p></li><li><p><strong>Performance &amp; Standards:</strong> Set and elevate the benchmark for UCD excellence by implementing policies, frameworks, and performance metrics that ensure the consistent delivery of high-quality work that meets both user needs and business outcomes.</p></li></ul><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p><strong>Strategic Influence: </strong>Proven experience in shaping both design and organisational strategy, with the ability to navigate complex environments to align user-centered priorities with overarching business goals.</p></li><li><p><strong>Professional Leadership &amp; People Management:</strong> A track record of coaching and mentoring UCD professionals at all levels, with expert ability to manage the full talent lifecycle—from recruitment and performance management to career progression.</p></li><li><p><strong>Excellence in UCD Standards:</strong> Deep expertise in translating user insights into inclusive, accessible products, with a demonstrated mastery of applying government digital standards and the <a href="https://www.google.com/url?q=http://GOV.UK&amp;sa=D&amp;source=docs&amp;ust=1767624467584631&amp;usg=AOvVaw3ns9IN6bM_YlsA-UOTVEsp" target="_blank">GOV.UK</a> Service Standard at scale.</p></li><li><p><strong>Senior Stakeholder Engagement:</strong> Highly skilled in building and sustaining influential relationships with senior leaders and diverse professional communities to advocate for UCD interests and secure buy-in for design-led initiatives.</p></li><li><p><strong>Governance &amp; Quality Assurance:</strong> Substantial experience in establishing organisational frameworks, governance structures, and performance metrics that raise design standards and guarantee the delivery of quality, outcome-driven services.</p></li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Developing Self and Others</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Designing strategically</li><li>Applying user centred insights</li><li>Stakeholder relationship management</li><li>Agile research practices</li></ul><h4>Benefits</h4>Alongside your salary of £72,771, Crown Commercial Service contributes £21,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><strong><em>Explore fully how we will</em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"> reward</a><em>your work.</em></strong></p><p>Want to make a difference? Find out more about the rewarding work that we do in our <a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v2-1.pdf" target="_blank">candidate pack</a>.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p><strong>Assessment </strong></p><p>If you are shortlisted, you will be asked to take part in an alternative leadership assessmen<strong>t</strong>. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for the panel to explore further at interview.</p><p><em>Please note that as part of this recruitment process, if you are unsuccessful at interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.</em></p><p><strong>Selection Process</strong></p><p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 26th January and interviews will be held WC 23rd February either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)</p><br><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a> in the first instance.<br>If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Head of User Centred Design

UK Health Security Agency

Senior DevOps Engineer

Department for Transport

Lead Developer

<h4>Job summary</h4>The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Manager will be leading the test assurance function, including refining the test assurance policy, providing testing frameworks for projects and working with various stakeholders to ensure buy-in, engagement, and correct alignment.<h4>Job description</h4><p>The Test Assurance Manager is responsible for defining, maintaining, and leading the agency’s test assurance strategy, policies, and frameworks across all programmes and deliveries. This role provides senior-level oversight and direction for test assurance activities across both internal and supplier-led projects, ensuring that testing is planned, executed, and evidenced to a consistently high standard. </p><p>The role includes the line management of Test Assurance Analysts and requires strong stakeholder management to influence and collaborate with multiple delivery partners. The Test Assurance Manager must operate pragmatically, balancing governance and delivery needs across projects with varying levels of testing maturity, supplier capability, and assurance readiness. </p><p>The successful candidate will have demonstrable experience assuring or managing testing across multi-supplier and/or complex delivery environments, and experience in defining and implementing test strategies, policies and assurance frameworks.</p><p>This role aligns with <a href="https://ddat-capability-framework.service.gov.uk/role/quality-assurance-test-analyst" target="_blank">Senior quality assurance test analyst</a> within the <a href="https://ddat-capability-framework.service.gov.uk/#quality-assurance-testing-qat-roles" target="_blank">Government digital and data (GDAD)</a> capability framework. </p><br><p><strong>Duties &amp; Responsibilities</strong></p><ul><li><strong>Test Strategy, Policy and Framework Ownership</strong> - Own, develop, and maintain the Agency's Test Policy, Test Assurance Framework, and associated guidance, templates and artefacts. Define and embed test assurance processes that integrate with existing governance and delivery functions.</li><li><strong>Provide Assurance &amp; Oversight</strong> - Provide independent assurance of supplier and internal testing across all projects and programmes. Review and approve test strategies, plans and reports to ensure adequacy and alignment. Identify and track risks, issues, and non-compliance.</li><li><strong>Stakeholder Management</strong> - Engage and influence key stakeholders across the business, technical and delivery teams to ensure testing and assurance are effectively planned and executed. Build strong relationships with programme managers, delivery leads, suppliers and assurance boards.</li><li><strong>Continuous Improvement</strong> - Champion test and quality maturity across the agency and supplier ecosystem. Capture lessons learned and drive improvements in test assurance capability, tools, and practices. Maintain awareness of emerging technologies and assurance methods.</li><li><strong>Leadership &amp; Line Management</strong> - Line manage, mentor, and develop Test Assurance Analysts. Plan and allocate resources to projects based on risk and priority. Foster a collaborative, supportive team culture focused on risk awareness, quality outcomes, and continuous improvement.</li><li><strong>Test forecasting for needs and resourcing </strong>- Liaise with delivery streams, programmes, towers, and projects to understand upcoming testing needs, resource profiles, and capability requirements. Ensure that shared resources are effectively deployed, developed, and supported to deliver value across multiple initiatives. Create a clear governance model for engagement, prioritisation, and reporting of test resource deployment.</li></ul><br><h4>Person specification</h4><ul><li><strong>Test Assurance or Test Management experience</strong> - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. </li><li><strong>Knowledge of testing methodologies</strong> - Strong understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. </li><li><strong>Developing or implementing test strategies or policies</strong> - Experience in defining and implementing test strategies, policies, and assurance frameworks. Strategic thinker with a strong grasp of risk, assurance, and delivery balance. </li><li><strong>Stakeholder management and influence</strong> - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. </li><li><strong>Pragmatism</strong> - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability.</li><li><strong>Leadership</strong> - Confident leader who inspires trust, collaboration, and accountability.</li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Seeing the Big Picture</li></ul><h4>Benefits</h4>Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<br><p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Please demonstrate the following Experience Criteria within your CV - Experience assuring or managing testing across multi-suppliers or complex delivery environments. </p><p><strong>Experience Criteria</strong> - will be assessed by 500 word examples on:</p><ul><li>Experience in defining and implementing test strategies, policies, and assurance frameworks. </li></ul><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p><strong>Longlist</strong></p><p>In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.</p><p> - Experience in defining and implementing test strategies, policies, and assurance frameworks.</p><p>Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Working Together </li></ul><ul><li>Communicating and Influencing </li></ul><ul><li>Seeing the Big Picture </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a></p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong><br><p><strong>Desirable Criteria</strong></p><p>Desirable criteria are only used for assessment in the event of a tie break.</p><p>Professional testing certification (e.g., International Software Testing Qualifications Board (ISTQB) Advanced Test Manager or equivalent).<br><br>Experience in government or regulated sectors.</p><br><p><strong>Virtual Open Evening Event</strong></p><p>To find out more about this role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 22nd January 2026 at 6.00pm. The event should last about an hour.<br><br>This event is by invitation only. <br><br>To register for the event, please click on the following link [<a href="https://forms.office.com/e/J11QxD95xs" target="_blank">NCA DDaT Test Assurance - Recruitment Virtual Event, Thursday 22nd January 2026 – Fill out form</a>]. <br><br>You will be asked for your name and email address. Please make sure you spell your email address correctly, or else we will not be able to send out your invite.<br><br>Registration will close on Wednesday 21st January 2026 at 12.00pm. You will not be able to register after this date and time.</p><p><br><br></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you believe your application has not been treated fairly, email: <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> (quoting the vacancy reference).<br>If unresolved, you may escalate your complaint to the Civil Service Commission.<br><br>

Test Assurance Manager

<h4>Job summary</h4>The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Analyst will assure any testing conducted across the agency, ensuring alignment to the test policy and strategy. This is to ensure NCA systems are fit for purpose and ready for use by officers protecting the public from serious and organised crime.<h4>Job description</h4><p>The Test Assurance Analyst will support the Test Assurance Manager in providing independent oversight and assurance of testing activities across a portfolio of projects and programmes. The role will ensure that suppliers and internal delivery teams adhere to agreed testing standards, governance, and quality expectations. The role requires a flexible and pragmatic approach to assurance, balancing risk, quality, and delivery needs.</p><p>The successful candidate will need to demonstrate experience in test management, test assurance, or quality governance across various delivery environments. </p><p>Whilst this opportunity is advertised as available for part time workers, please note that the role requires a minimum of 30 hours per week (specific hours negotiable Monday-Friday).</p><p>This role is available on a permanent basis. However, qualifying candidates may opt for a 2-year loan or secondment if preferred.</p><p>This post aligns with <a href="https://ddat-capability-framework.service.gov.uk/role/quality-assurance-test-analyst" target="_blank">Quality Assurance Test Analyst</a> within the <a href="https://ddat-capability-framework.service.gov.uk/#:~:text=Professionals%20in%20Government%20Digital%20and%2cand%20skills%20of%20their%20colleagues" target="_blank">Government Digital and Data (GDAD)</a> capability framework. </p><br><p><strong>Duties &amp; Responsibilities</strong></p><ul><li><strong>Provide Assurance &amp; Oversight</strong> - Provide independent assurance on the adequacy, completeness, and quality of test strategies, plans, approaches, and evidence across internal and supplier-led projects. </li><li><strong>Risk Management </strong>- Identify gaps, risks, and issues in testing and escalate them with recommendations for resolution. </li><li><strong>Stakeholder Management</strong> - Maintain effective working relationships with project teams, suppliers, business stakeholders, and assurance colleagues. Assess supplier and internal test deliverables for compliance, quality, and risk coverage. </li><li><strong>Continuous Improvement</strong> - Contribute to lessons learned and continuous improvement in test assurance practices.</li><li><strong>Monitor Test Compliance</strong> - Monitor adherence to agency and programme test policies, standards, and assurance frameworks. </li></ul><h4>Person specification</h4><ul><li><strong>Test Assurance or Test Management experience</strong> - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. Ability to review and critique test documentation and evidence objectively. </li><li><strong>Knowledge of testing methodologies</strong> - Understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. </li><li><strong>Stakeholder management</strong> - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. </li><li><strong>Pragmatism</strong> - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability. </li><li><strong>Analytical</strong> - Analytical and detail-oriented, with a focus on risk and quality.</li><li><strong>Team Work</strong> - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £45,326, National Crime Agency contributes £13,130 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>This vacancy is using the <a href="http://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> framework and will assess using the following criteria: Behaviours, Experience </p><p></p><p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Please ensure that your CV demonstrates your experience in test management, test assurance, or quality governance across various delivery environments. </p><p><strong>Experience Criteria</strong> - will be assessed by 500 word examples on:</p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p><strong>Longlist</strong></p><p>In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.</p><p> - Experience of managing and completing end to end testing of a new service or functionality.</p><p>Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Working Together </li></ul><ul><li>Communicating and Influencing </li></ul><ul><li>Making Effective Decisions </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a></p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><p><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong></p><p></p><p><strong>Desirable Criteria</strong></p><p>Desirable criteria are only used for assessment in the event of a tie break.</p><p>Professional testing certification (e.g., International Software Testing Qualifications Board (ISTQB) Advanced Test Manager or equivalent).<br><br>Experience in government or regulated sectors.</p><p><strong>Virtual Open Evening Event</strong></p><p>To find out more about this role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 22nd January 2026 at 6.00pm. The event should last about an hour.<br><br>This event is by invitation only.<br><br>To register for the event, please click on the following link [<a href="https://forms.office.com/e/J11QxD95xs" target="_blank">NCA DDaT Test Assurance - Recruitment Virtual Event, Thursday 22nd January 2026 – Fill out form</a>].<br><br>You will be asked for your name and email address. Please make sure you spell your email address correctly, or else we will not be able to send out your invite.<br><br>Registration will close on Wednesday 21st January 2026 at 12.00pm. You will not be able to register after this date and time.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Team</li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you believe your application has not been treated fairly, email: <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> (quoting the vacancy reference).<br>If unresolved, you may escalate your complaint to the Civil Service Commission.<br><br>

Test Assurance Analyst

Home Office

Technical Lead

<h4>Job summary</h4><p>Do you want a career where you can make a real difference? Do you want to work at the forefront of current policy making decisions? Do you want to have an impact on the UK and beyond? If yes, then a career at the Department for Energy Security and Net Zero (DESNZ) could be for you. </p><p>Here at DESNZ we are delivering our mission to make the UK a clean energy superpower, with clean electricity by 2030 and accelerating the UK’s journey to net zero.</p><p>Our work is helping ensure clean energy for all, keep bills down and seize the opportunities to lead the world in new green industries, taking back control of our energy with Great British Energy and encouraging greater energy efficiency across the UK. The work of the department has never been more timely or relevant, and by joining us you will be part of making that difference. </p><p>Our work is varied, interesting and most importantly it's impactful. Our DESNZ Values are interwoven into everything we do; we are bold, we are collaborative, we are inclusive, and we learn. As a department we are committed to these values to build a culture where everyone can thrive</p><p>We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil Service D&amp;I Strategy</a>.</p><p><strong>Find Out More</strong></p><p>We regularly run events where you can find out more about the department and tips for the application and interview process. You can sign up for upcoming events here: <a href="https://forms.office.com/e/pqUhdr3L72" target="_blank">https://forms.office.com/e/pqUhdr3L72</a></p><p>You can also follow our LinkedIn Careers Page: <a href="https://www.linkedin.com/showcase/desnz-careers/" target="_blank">https://www.linkedin.com/showcase/desnz-careers/</a></p><h4>Job description</h4><p><strong>The Role and Our Team</strong></p><p>We’re looking for an Infrastructure Operation and Apps Engineer who can work for a fast past and focused team. The Cloud Based Analytical Service (CBAS) is a respected team that supports the Analytical function in DESNZ. <br></p><p>CBAS has been running for 10 years and has developed a platform, based on Microsoft Azure, which has given its users the confidence that their data is kept in a secure place, which they can access, and they can run applications safely. <br></p><p>You will work with the CBAS product manager and alongside other Infrastructure Engineers to support and resolve CBAS platform infrastructure issues and adaptions. </p><p>As well your own team colleagues you will work IT suppliers to explore ways to improve the way our platform operates and performs. </p><h4>Person specification</h4><p><strong>Key Responsibilities</strong></p><ul><li>Provide specialist technical support and assistance to project infrastructure team.</li><li>Responsible for support of IT operations solutions and services and they are in-line with business service levels.</li><li>Provide 3rd line support on user identity issues.</li><li>Support applications so they are always online and available to users.</li><li>Ensure routine infrastructure work is complete on a timely manner.</li><li>Create user basic level guides and documentations to help users understand application and systems processes.</li><li>Provide technical support to CBAS user community on data engineering matters.</li><li>Create operational management reports for finance, and product manager for service reports and recharging</li></ul><p><strong>Essential Criteria</strong></p><p>Essential Skills &amp; Experience</p><ul><li>Experience of using Azure AD and Entra.</li><li>Experience of Azure Cloud Administration</li><li>Experience of administrating at least 2 of the following apps: AD Manager Plus, ESRI Server, and Nerdio.</li><li>General Update management, includes server and security patching</li><li>Experience of using PowerShell scripting or other Azure languages.</li><li>Storage Account Management </li><li>Experience using Azure Public cloud, including Azure certification.</li></ul><p><strong>Desirable Criteria</strong></p><p>Desirable Skills &amp; Experience</p><ul><li>IT/Computing degree.</li><li>ITIL certification.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Continual service improvement</li><li>Asset and configuration management.</li></ul><h4>Benefits</h4>Alongside your salary of £42,385, Department for Energy Security &amp; Net Zero contributes £12,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>The Department for Energy Security and Net Zero offers a competitive mix of benefits including:</p><ul><li>A culture of flexible working, such as job sharing, homeworking and compressed hours.</li><li>Automatic enrolment into the <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service Pension Scheme</a>, with an employer contribution of 28.97%.</li><li>A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.</li><li>An extensive range of learning &amp; professional development opportunities, which all staff are actively encouraged to pursue.</li><li>Access to a range of retail, travel and lifestyle employee discounts.</li><li>A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need.</li></ul><p><strong>Office attendance</strong></p><p>The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home-based location for 40-60% of the time over the accounting period.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the application process, you will be asked to complete a CV, personal statement and a number of behavioural statements and technical skills examples.</p><p>Further details around what this will entail are listed on the application form.</p><p>Please use your personal statement (in no more than 750 words) to demonstrate how your personal skills, qualities, and experience align with the essential criteria of the role.</p><p>Applications will be sifted on CV, behavioural statements, personal statement, and any technical skills required.</p><p>In the event of a large number of applicants, applications will be sifted on the personal statement.</p><p>Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.</p><p>The interview will consist of behaviour and technical-based questions.</p><p>Sift and interview dates to be confirmed.</p><p><strong>Further Information</strong></p><p><strong>Reasonable Adjustment</strong></p><p>We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions. </p><p>Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our <a href="https://assets.publishing.service.gov.uk/media/65f949bded6b8d0011861610/desnz-disability-confident-and-workplace-adjustment.pdf" target="_blank">DESNZ Candidate Guidance</a>. A <a href="https://assets.publishing.service.gov.uk/media/65f949f3ca3670001113a350/desnz-disability-confident-and-workplace-adjustment-plain-text-version.docx" target="_blank">DESNZ Plain Text Version</a> of the guidance is also available. </p><p>We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants' section. </p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p>If successful and transferring from another Government Department a criminal record check may be carried out.</p><p>New entrants are expected to join on the minimum of the pay band.</p><p>A location-based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.</p><p>Candidates who meet the minimum benchmark may be placed on a Reserve List for consideration for similar roles, including those at a lower grade. Candidates who narrowly miss the benchmark and are not placed on the Reserve List may still be considered for an offer in a similar role at a lower grade.</p><p>Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.</p><p>Any move to the Department for Energy, Security and Net Zero from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information <a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>.</p><p>DESNZ does not normally offer full home working (i.e., working at home); but we do offer a variety of flexible working options (including occasionally working from home). </p><p>DESNZ cannot offer Visa sponsorship to candidates through this campaign. </p><p>DESNZ holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading. </p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.</p><p>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Atha Elahi</li><li>Email : <a href="mailto:atha.elahi@energysecurity.gov.uk" target="_blank">atha.elahi@energysecurity.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:desnzresourcing.grs@cabinetoffice.gov.uk" target="_blank">desnzresourcing.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance <a href="mailto:DESNZrecruitment.grs@cabinetoffice.gov.uk" target="_blank">DESNZrecruitment.grs@cabinetoffice.gov.uk</a>. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click <a href="https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/08/Complaints_Handling_Procedure-AUGUST-2018.docx.pdf" target="_blank">here</a> to visit Civil Service Commission/Complaints<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY4MDImdmVyaWZ5PTY0MzhjYmEwODBiZmEyYTY4NTA3Y2I3OWVhOTYzZDcxJnJlcXNpZz0xNzY3ODQ5MDczLTZjY2Q5ODFhZmI4MjI5Yjg2ZGM5ZTJhMjFhOTY2YjA3NDAzYzY3YTA=" target="_blank">DESNZ TCs v1.2 Opens in new window</a> (doc, 174kB)

Department for Energy Security & Net Zero

CBAS Operations and Apps Engineer

Government Property Agency

Data Rights and Protection Administrator

<h4>Job summary</h4><p><em>Would you like to play a pivotal role in shaping the future of the Crown Commercial Service (CCS)? Do you thrive on turning strategic vision into tangible operational improvements? Are you passionate about leveraging innovation to achieve significant strategic goals? We are looking for innovative and strategically minded Business Architects to join our newly established Business Architecture function.</em></p><p><strong>Job Summary</strong></p><p>This critical and exciting opportunity requires strategic vision to harness innovation and align business strategy to drive operational improvements that deliver our strategic goals. Collaborating across the organisation to model value streams, services, capabilities, and processes, building a comprehensive understanding of the current enterprise landscape and mapping strategic change.</p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p>In the Business Architecture and Continuous Improvement function you will be working closely with 6 permanent colleagues, and as part of a wider Strategy and Architecture domain tasked with developing the CCS Digital Strategy and Enterprise, Technology and Data Architecture.</p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><p>● Apply and develop business architecture frameworks, principles, and techniques within CCS. Guide others in using appropriate business architectural tools and methods. </p><p>● Understand and apply business architectural principles, techniques, and tools to business scenarios. </p><p>● Create business architecture artefacts, including abstract representations of the organisation. </p><p>● Develop standard and scalable models to collect, aggregate, or disaggregate complex information. </p><p>● Support the definition of vision for business capabilities and value streams using various architecture and collaboration tools used within CCS. </p><p>● Identify and anticipate business impacts, issues, and activities, supporting the shaping of principles, patterns, standards, processes, plans, and policies accordingly. </p><p>● Contribute to the creation of transition plans, roadmaps, and strategic alignment, ensuring investments and initiatives align with business objectives. </p><p>● Engage with stakeholders to understand requirements and provide recommendations. </p><p>● Stay informed about external influences that may help or hinder strategic goals. </p><p>● Support process optimisation and improvement through analysis and design.</p><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p>Demonstrable experience in applying and developing Business Architecture frameworks and principles to model value streams, capabilities, services, and processes.</p></li><li><p>Proven ability to translate strategic vision into tangible operational improvements and contribute to the creation of transition plans, roadmaps, and strategic alignment.</p></li><li><p>Strong analytical and modelling skills to collect, aggregate, or disaggregate complex business information and support process optimisation and design.</p></li><li><p>Excellent stakeholder engagement and collaboration skills with the ability to gather requirements, provide recommendations, and guide others in using appropriate architectural tools and methods.</p></li></ul><p><strong>Success Profiles (to be assessed at interview):</strong></p><p>You will be assessed against the following<strong> Behaviours:</strong></p><ul><li><p>Working Together</p></li><li><p>Seeing the bigger picture</p></li><li><p>Changing and Improving</p></li></ul><p>You will be assessed against the following<strong> Technical Skills </strong></p><p><strong>(Some of the below technical skills will be tested via a presentation at interview)</strong></p><ul><li><p>Business Architecture</p></li><li><p>Communicating Information</p></li></ul><p>(A link to the Civil Service Success Profiles Framework is provided below)</p><p><a href="http://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles Framework</a></p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Working Together</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Business Architecture</li><li>Communicating Information</li></ul><h4>Benefits</h4>Alongside your salary of £59,877, Crown Commercial Service contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><em><strong>Explore fully how we will</strong></em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"><strong> reward</strong></a><strong></strong><em><strong>your work.</strong></em></p><p><strong>Want to make a difference? Find out more about the rewarding work that we do in our </strong><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v3.pdf" target="_blank"><strong>candidate pack</strong></a><strong>.</strong></p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p><strong>Selection Process</strong></p><p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence W/C 2Oth February 2026 either at one of our offices or via video with interview times and dates to be confirmed.</p><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Business Architect

Senior Product Manager – Cloud

CBAS Senior Data Engineer

Health and Safety Executive

Data & Management Information Analyst (Band 3/SEO)

Security Architect – Cloud Risk and Controls

Senior Product Manager

Ofwat (Water Services Regulation Authority)

IT Service Manager

<h4>Job summary</h4><p>Are you ready to lead the strategic delivery of service management for one of the UK’s most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function.</p><p>As the Lead Service Manager, you will:</p><ul><li>Oversee all service management processes, including Incident, Problem, Change, and Configuration Management.</li><li>Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services.</li><li>Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted’s mission.</li></ul><p><strong>What we’re looking for:</strong></p><ul><li>Strong background in IT service management (ITIL or equivalent).</li><li>Proven leadership experience in managing teams and service delivery.</li><li>Passion for delivering high-quality digital services in a public sector environment.</li></ul><p>Join us and make a real impact on the reliability and quality of services that underpin Ofsted’s work.</p><p>This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.</p><h4>Job description</h4>Please refer to the job specification for further information.<h4>Person specification</h4>Please refer to the job specification for further information.<h4>Qualifications</h4>Recognised service management qualification for example ITIL (Essential)<br>Degree or equivalent experience (Desirable)<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Leadership</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential)</li><li>Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential)</li><li>Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential)</li><li>Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)</li></ul><h4>Benefits</h4>Alongside your salary of £69,322, Office for Standards in Education, Children's Services and Skills contributes £20,082 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Full details of the benefits available can be found in our <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fview.pagetiger.com%2Fofsted-offer&amp;data=05%7C01%7CLauren.Harness%40ofsted.gov.uk%7Caca9b2cbce9a43d2033608dbaf8733f6%7Ca708279dde884b62956085a6be8c08cc%7C0%7C0%7C638296767442601709%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=N4oA110ulqaCNpl%2BigUprvU0v5vGew9tLJS9wL0czjA%3D&amp;reserved=0" target="_blank">Ofsted Offer </a>brochure.</p><p>Ofsted is devoted to equality, diversity and inclusion. Within our <a href="https://www.gov.uk/government/publications/ofsted-strategy-2022-to-2027/ofsted-strategy-2022-27#strategic-priorities" target="_blank">Ofsted Strategy 2023-2027</a> we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident – Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>Application and shortlisting:</strong></p><p>The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.</p><p>You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).</p><p><strong>Assessment and interview</strong></p><p>Candidates who pass the benchmark at the shortlisting stage will be invited to an assessment and interview where they will be assessed against a mixture of the Civil Service behaviours and the experience/technical skills set out in section 3 of the job specification.</p><p>If we receive a high number of applications, an initial sift will be conducted based on the following lead criterion:</p><ul><li><p>Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services.</p></li></ul><p>Applicants who meet this initial eligibility criterion will be invited to progress to the next stage of the selection process. If required, a further full sift will be undertaken, where all applications that passed the initial sift will be assessed against the complete set of essential criteria outlined in the job description.</p><p>We will invite the most suitable candidates to attend an <strong>interview</strong> during <strong>week commencing 9 February 2026 </strong>at <strong>23 Stephenson Street, Birmingham.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : People Services Delivery Team</li><li>Email : <a href="mailto:Jobs@ofsted.gov.uk" target="_blank">Jobs@ofsted.gov.uk</a></li><li>Telephone : 0300 013 1487</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Jobs@ofsted.gov.uk" target="_blank">Jobs@ofsted.gov.uk</a></li></ul><h4>Further information</h4>The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles, which can be found at:<br><a href="https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/03/02a_RECRUITMENT-PRINCIPLES-April-2018-FINAL-.pdf" target="_blank">https://civilservicecommission.independent.gov.uk/wp-content/uploads/20…</a> <br><br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should email Ofsted recruitment at <a href="mailto:jobs@ofsted.gov.uk" target="_blank">jobs@ofsted.gov.uk</a> in the first instance. <br>If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: <br><a href="https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/recruitment/civilserv…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc0OTMmdmVyaWZ5PTYyZjhjMGZhNTViN2I0ZWVmZWUyZWY0NzMxMGMxYWE3JnJlcXNpZz0xNzY4MzMyOTQ4LTM1Mjc3NGMwZDY0ZWE4MjNhOTkyYzcwZjI5MTJkMGY5YjFmMzE4Mzc=" target="_blank">Job specification - Lead Service Manager Opens in new window</a> (pdf, 208kB)

Lead Services Manager

Head of Information Compliance and Deputy DPO

<h4>Job summary</h4><p><a href="https://www.youtube.com/watch?v=wvskd7njnwc" target="_blank"><strong>Insight into CCS - Webinar</strong></a></p><p><em>Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes! </em></p><p><em>Ready to step up from merely managing systems to designing the future of our entire technology ecosystem? We're seeking X2 Senior Technical Architect to be the driving force behind our next generation of scalable, resilient, and innovative solutions, directly translating business strategy into technical reality. Do you possess the deep technical mastery to mentor a high-performing engineering team while navigating the complex trade-offs between speed, cost, and quality?</em></p><p><strong>Job Summary</strong></p><p><em>We are seeking a visionary Senior Technical Architect ready to own and evolve our enterprise-wide DDaT technical strategy and architecture. You will be the defining authority, responsible for architecting highly scalable, secure, and resilient solutions that directly impact public service delivery. Lead technical governance, mentor high-performing engineering teams, and drive our complex digital transformation journey by translating national strategy into robust technical reality. </em></p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p><em>The team operates as a single, unified unit of 6 (and growing to 10), combining both Enterprise Architecture (EA) and Senior Technical Architecture expertise. While we leverage supplemental support from preferred partners, we always maintain control, with our architects establishing the guardrails and managing the strategic direction of their work. </em></p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><ul><li><p><strong>Own the Technical Vision: </strong>Define the 'how' for all strategic change, ensuring solutions align with the long-term enterprise architecture.</p></li><li><p><strong>Lead Technical Governance: </strong>Champion and implement architectural standards, including Secure by Design, across high-impact projects.</p></li><li><p><strong>Mentor and Guide Teams:</strong> Provide technical leadership and guidance to engineering and architecture teams on complex design decisions.</p></li><li><p><strong>Manage Architectural Risk:</strong> Identify and clearly articulate technical debt and architectural risks early in the investment process.</p></li><li><p><strong>Ensure System Integrity: </strong>Verify that new High-Level Designs (HLDs) are scalable, secure, and fit within the broader CCS technology ecosystem.</p></li><li><p><strong>Drive Strategic Alignment: </strong>Collaborate with Business Architecture to translate strategic goals into practical, resilient technical blueprints.</p></li><li><p><strong>Review Supplier Capability:</strong> Assess the technical viability and integration methods of solutions proposed by market suppliers (e.g., for the Self-Serve programme).</p></li><li><p><strong>Document Architecture:</strong> Lead the creation of clear, concise architectural documentation suitable for senior leadership.</p></li></ul><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p><strong>Enterprise Architecture Governance: </strong>Proven experience in defining and enforcing architectural standards (e.g., through an Architecture Review Board or similar forum) to manage technical debt and ensure system integrity.</p></li><li><p><strong>Secure &amp; Scalable Design: </strong>Deep expertise in designing and leading the implementation of highly scalable, resilient, and secure solutions, including applying Secure by Design principles to large-scale platforms (e.g., IDAM or high-volume transactional services).</p></li><li><p><strong>Strategic Technical Alignment:</strong> Ability to translate abstract business or policy strategy into concrete, actionable technical blueprints, and effectively articulate risks to senior stakeholders (e.g., GCF architecture presentation at 'level zero').</p></li><li><p><strong>Complex Integration &amp; Trade-offs:</strong> Demonstrated experience navigating and making complex technical trade-offs (e.g., speed vs. cost vs. quality) and defining integration strategy for major enterprise systems.</p></li><li><p><strong> Leadership: </strong>Experience in providing technical mentorship and coaching to technical teams.</p></li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Architecture communication</li><li>Architect for the whole context</li></ul><h4>Benefits</h4>Alongside your salary of £59,877, Crown Commercial Service contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><em><strong>Explore fully how we will</strong></em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"><strong> reward</strong></a><strong></strong><em><strong>your work.</strong></em></p><p><strong>Want to make a difference? Find out more about the rewarding work that we do in our </strong><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v3.pdf" target="_blank"><strong>candidate pack</strong></a><strong>.</strong></p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><br><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence on 26th January and interviews will be held WC 9th February either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)</p><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><p>A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Senior Technical Architect

Senior Business Analyst

Driver and Vehicle Standards Agency

Digital Product Specialist

20 IT Support Jobs in Birmingham, UK