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<p><strong>Assistant Digital Systems Analyst</strong></p><p><strong>NS7 £28,598 – £30,024, per annum</strong></p><p><strong>Permanent, 37 hours per week</strong></p><p></p><p>Join Our ICT and Digital Services Team!</p><p>We’re excited to announce a fantastic opportunity to become part of our ICT and Digital Services team as an Assistant Digital Systems Analyst. This new role has been created to strengthen our capacity following the successful migration to a new system in 2025.</p><p>As an Assistant Digital Systems Analyst, you’ll play a key role in supporting, configuring, and developing the specialist software systems that enable the delivery of social housing services within the Housing Directorate. You’ll work closely with internal service users and external suppliers to ensure system reliability, maintain data quality, and uphold compliance with statutory requirements.</p><p><strong>What You’ll Be Doing</strong></p><ul><li>Provide system support for specialist social housing systems in line with agreed Service Level Agreements (SLAs).</li><li>Monitor and improve data quality, resolving issues promptly.</li><li>Assist with system configuration and development to enhance business processes and functionality.</li><li>Create and maintain data reports (primarily using SQL).</li><li>Keep accurate records across all areas, including support tickets, project documentation, and system manuals.</li><li>Promote best practice in system use and data quality through training and coaching.</li></ul><p><em>For a full list of responsibilities, please refer to the job description and person specification.</em></p><p><strong>What We’re Looking For</strong></p><ul><li>Experience supporting business-critical systems, ideally within local government or housing services.</li><li>A curious mindset with the ability to ask questions and seek solutions.</li><li>Strong analytical skills, attention to detail, and excellent time management.</li><li>Clear and confident communication skills, both written and verbal, with the ability to work collaboratively and independently.</li><li>Proficiency in Microsoft Office products and a background in ICT services.</li></ul><p><strong>Why Join Us?</strong></p><p>We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.</p><p>We offer:</p><ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul><p>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.</p><p>For an informal chat or more information, please contact Kristin McIntosh, Digital Solutions Team Leader on 01636 655735.</p><p>*Free staff parking is valid until 30 June 2026.</p><p>As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.</p><p>Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. </p><p><strong>We will not accept CVs from unsolicited recruitment agencies.</strong></p><p></p><p><strong>Closing Date:</strong> 26 January 2026</p><p><strong>Interview:</strong> 30 January 2026</p>





<ul></ul>

Newark & Sherwood District Council

Assistant Digital Systems Analyst

Animal and Plant Health Agency

IT Operations and Change Senior Analyst

Data Insights Product Analyst

<h4>Job summary</h4><p>We are currently recruiting for an exciting opportunity at HM Land Registry in our Knowledge and Information Management (KIM) directorate for the post of an Information Manager.</p><p>As an Information Manager, you’ll lead the use of SharePoint as our primary system for managing corporate records, ensuring compliance with statutory obligations and driving automation for retention and data protection. You’ll champion best practice, improve digital skills, and develop clear guidance to help colleagues manage information securely and effectively. Working with stakeholders across the organisation, you’ll take ownership of key workstreams that support compliance and strengthen collaboration.</p><h4>Job description</h4><p>In the role of Information Manager you will promote a strong culture of information management across HM Land Registry, advocating the importance of compliance with records management legislation and its role in supporting data protection and freedom of information requirements.</p><p>You will ensure the organisation maximises the use of SharePoint and MS Teams for capturing and managing corporate records, applying and automating retention policies, and overseeing the review and disposition of digital records to meet statutory obligations.</p><p>Designing and delivering training and awareness activities, both online and face-to-face, you will build staff capability and confidence in managing information securely and collaborating effectively. Working closely with stakeholders, the role will assess and migrate documents to SharePoint, review and improve policies and guidance, and manage processes for secure digital collaboration with external partners.</p><p>As Information Manager you will lead on managing key information-related risks, and maintain critical KIM SharePoint and Teams sites to ensure compliance with legislation and policy.</p><p>In addition, the role will contribute to wider team objectives, represent HMLR in external professional networks, and maintain up-to-date knowledge of regulatory standards, best practice and emerging technologies, while following a programme of continual professional development.</p><h4>Person specification</h4><p>To be successful in this role you will have recent experience using SharePoint and Microsoft Teams to capture and manage corporate records, including designing and implementing new sites. You are confident engaging stakeholders at all levels and can devise and deliver learning and awareness programmes covering information management and information rights.</p><p>You understand information security requirements and the protection of digital information, and you have a track record of developing record management policy and undertaking compliance activities. You can advise senior managers on information‑related risks and the organisation of corporate information, bringing a strategic, flexible, service‑focused approach - able to deliver, develop and continuously enhance a high‑quality service.</p><p>HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).</p><p>For more information about the role, please see the attached job description. </p><h4>Qualifications</h4>You must hold a recognised professional qualification in Records Management<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £39,849, HM Land Registry contributes £11,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><br><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p>To apply, please complete the online application form and personal statement. </p><p>The personal statement section (in no more than 1000 words) must be used to provide details of how you meet the following essential experience: </p><ul><li>Recent experience in the effective use development of best practice for using SharePoint and MS Teams for the capture and management of corporate records and information</li><li>Ability to drive a strategic agenda, engage with stakeholders and advise senior management on the management and organisation of corporate information</li><li>Experience of engaging with key stakeholders and helping to devise and implement programmes of learning and awareness around information management, information rights, SharePoint and MS Teams</li><li>Experience of developing records management policy and undertaking compliance activities</li></ul><p>In the event of high numbers of applications, the leading criteria for the sift will be:</p><ul><li>Experience of developing records management policy and undertaking compliance activities</li></ul><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.</p><p>The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a MS Teams interview and pre-prepared presentation exercise, which will be held on W/C 2 February 2026. Details of the pre-prepared presentation will be sent to you should you get invited to the interview stage of the process.</p><p>The blended interview will assess the experience and behaviours listed in the Job Description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">strengths questions</a> is to reflect on what you identify as your own personal strengths, and your preferred ways of working.<br><br>Candidates may refer to notes within their interview, but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.<br>If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>The Civil Service values honesty and integrity and expects all candidates to share these values. Please ensure all examples provided throughout the recruitment process are representative of your own experience. Any instances of plagiarism or other forms of cheating (including the improper use of artificial intelligence) will be investigated and, if proven, the application will be withdrawn.</p><p><strong>Visa Sponsorship - </strong>Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category.</p><p>This role <strong>does not</strong> meet that category, and <strong>we will not sponsor a skilled worker visa</strong>. You must ensure you have the appropriate right to work in the UK before applying. </p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Joanne Ruff</li><li>Email : <a href="mailto:Joanne.Ruff@landregistry.gov.uk" target="_blank">Joanne.Ruff@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2OTAmdmVyaWZ5PTQwMTRjZWQ1NDg5Mjk4YjA2MzdiYTE1Yjg5N2Y2MDg5JnJlcXNpZz0xNzY3NjczMTEyLWJiMmVjODNhNzBiYWE5YmRhNmZhODUyODczNGRiMWVlOWUwNDJiZDk=" target="_blank">HEO Information Manager Job Description Opens in new window</a> (pdf, 450kB)

HM Land Registry

Information Manager

<h4>Job summary</h4><p>The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures.</p><p>We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency.</p><p>This position aligns with the <a href="https://ddat-capability-framework.service.gov.uk/role/business-relationship-manager" target="_blank">Business Relationship Manager</a> role within the Government Digital and Data (GDAD) Profession Capability Framework.</p><h4>Job description</h4><p>IT capabilities are essential to the NCA’s mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK.</p><p>This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers.</p><p>To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges.</p><p>Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA’s vital mission.</p><br><p><strong>Duties and Responsibilities</strong></p><p><strong>Governance and Control - </strong>Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency.</p><p><strong>Knowledge Building and Performance Review - </strong>Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement.</p><p><strong>Managing a Quality Service - </strong>Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users.</p><p><strong>Assurance Management - </strong>Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services.</p><p><strong>Stakeholder Collaboration - </strong>Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network.</p><p><strong>Effective Problem-Solving Skills - </strong>Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery.</p><p><strong>A Product-Centric Approach - </strong>Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders.</p><h4>Person specification</h4><p><strong>Stakeholder Relationship Management - </strong>You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs.</p><p><strong>Continual Service Improvement - </strong>You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality.</p><p><strong>Service Focus - </strong>You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes.</p><p><strong>Business Analysis - </strong>You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits.</p><p><strong>Strategic Thinking - </strong>You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development.</p><p><strong>User Focus - </strong>You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind.</p><br><p><strong>Essential Criteria</strong></p><p><strong>Experience of working in an ITIL structured framework <em>or</em> experience of working in a SIAM environment - </strong>ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. </p><p>This must be evidenced in your application.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency.</li><li>Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies.</li><li>Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives.</li><li>User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.</li></ul><h4>Benefits</h4>Alongside your salary of £45,326, National Crime Agency contributes £13,130 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul>

Supporting Services Senior Officer

Senior Service Designer

<p><strong>About the role</strong></p><p>North Northamptonshire Council is dedicated to delivering exceptional project management services. We are currently seeking an experienced motivated and detail-oriented Project Administrator to support our Education Case Management System project delivery. This role is crucial in ensuring the smooth operation and success of our project.</p><p><strong>What will you be doing?</strong></p><p>The Project Administrator will be responsible for providing administrative support to the Project Team. This includes data retrieval and input, system manipulation, mailbox monitoring, system testing, and communication with internal and external partners. </p><p><strong>About you</strong></p><p>The ideal candidate will assist with training activities for system users and undertake necessary training to fulfil the role.</p><p><br></p><p>The role involves providing administrative support, requiring skills in Office 365, database input, and excellent communication. Candidates should demonstrate a commitment to continuous learning, possess strong organisational skills, and be able to work both independently and collaboratively.</p><p><strong>Our Benefits</strong></p><p>Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.</p><p><br>You’ll find that we have a wide range of careers that may be more surprising than you think!</p><p>Why choose us?</p><p>We offer a vibrant working environment with:</p><ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul><p>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.</p><p><strong>About us</strong></p><p><strong>Our Values and Behaviours</strong></p><p>Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:</p><p>Customer-focused<br>Respectful<br>Efficient<br>Supportive<br>Trustworthy</p><p>Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.</p><p><strong>Disability Confident Employer</strong></p><p>We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. </p><p>Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a></p><p><strong>Armed Forces Community </strong></p><p>The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).</p><p>Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)</p>





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North Northamptonshire Council

ECMS IT Administration Officer

<h4>Job summary</h4>The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Manager will be leading the test assurance function, including refining the test assurance policy, providing testing frameworks for projects and working with various stakeholders to ensure buy-in, engagement, and correct alignment.<h4>Job description</h4><p>The Test Assurance Manager is responsible for defining, maintaining, and leading the agency’s test assurance strategy, policies, and frameworks across all programmes and deliveries. This role provides senior-level oversight and direction for test assurance activities across both internal and supplier-led projects, ensuring that testing is planned, executed, and evidenced to a consistently high standard. </p><p>The role includes the line management of Test Assurance Analysts and requires strong stakeholder management to influence and collaborate with multiple delivery partners. The Test Assurance Manager must operate pragmatically, balancing governance and delivery needs across projects with varying levels of testing maturity, supplier capability, and assurance readiness. </p><p>The successful candidate will have demonstrable experience assuring or managing testing across multi-supplier and/or complex delivery environments, and experience in defining and implementing test strategies, policies and assurance frameworks.</p><p>This role aligns with <a href="https://ddat-capability-framework.service.gov.uk/role/quality-assurance-test-analyst" target="_blank">Senior quality assurance test analyst</a> within the <a href="https://ddat-capability-framework.service.gov.uk/#quality-assurance-testing-qat-roles" target="_blank">Government digital and data (GDAD)</a> capability framework. </p><br><p><strong>Duties &amp; Responsibilities</strong></p><ul><li><strong>Test Strategy, Policy and Framework Ownership</strong> - Own, develop, and maintain the Agency's Test Policy, Test Assurance Framework, and associated guidance, templates and artefacts. Define and embed test assurance processes that integrate with existing governance and delivery functions.</li><li><strong>Provide Assurance &amp; Oversight</strong> - Provide independent assurance of supplier and internal testing across all projects and programmes. Review and approve test strategies, plans and reports to ensure adequacy and alignment. Identify and track risks, issues, and non-compliance.</li><li><strong>Stakeholder Management</strong> - Engage and influence key stakeholders across the business, technical and delivery teams to ensure testing and assurance are effectively planned and executed. Build strong relationships with programme managers, delivery leads, suppliers and assurance boards.</li><li><strong>Continuous Improvement</strong> - Champion test and quality maturity across the agency and supplier ecosystem. Capture lessons learned and drive improvements in test assurance capability, tools, and practices. Maintain awareness of emerging technologies and assurance methods.</li><li><strong>Leadership &amp; Line Management</strong> - Line manage, mentor, and develop Test Assurance Analysts. Plan and allocate resources to projects based on risk and priority. Foster a collaborative, supportive team culture focused on risk awareness, quality outcomes, and continuous improvement.</li><li><strong>Test forecasting for needs and resourcing </strong>- Liaise with delivery streams, programmes, towers, and projects to understand upcoming testing needs, resource profiles, and capability requirements. Ensure that shared resources are effectively deployed, developed, and supported to deliver value across multiple initiatives. Create a clear governance model for engagement, prioritisation, and reporting of test resource deployment.</li></ul><br><h4>Person specification</h4><ul><li><strong>Test Assurance or Test Management experience</strong> - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. </li><li><strong>Knowledge of testing methodologies</strong> - Strong understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. </li><li><strong>Developing or implementing test strategies or policies</strong> - Experience in defining and implementing test strategies, policies, and assurance frameworks. Strategic thinker with a strong grasp of risk, assurance, and delivery balance. </li><li><strong>Stakeholder management and influence</strong> - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. </li><li><strong>Pragmatism</strong> - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability.</li><li><strong>Leadership</strong> - Confident leader who inspires trust, collaboration, and accountability.</li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Seeing the Big Picture</li></ul><h4>Benefits</h4>Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<br><p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Please demonstrate the following Experience Criteria within your CV - Experience assuring or managing testing across multi-suppliers or complex delivery environments. </p><p><strong>Experience Criteria</strong> - will be assessed by 500 word examples on:</p><ul><li>Experience in defining and implementing test strategies, policies, and assurance frameworks. </li></ul><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p><strong>Longlist</strong></p><p>In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.</p><p> - Experience in defining and implementing test strategies, policies, and assurance frameworks.</p><p>Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Working Together </li></ul><ul><li>Communicating and Influencing </li></ul><ul><li>Seeing the Big Picture </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a></p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong><br><p><strong>Desirable Criteria</strong></p><p>Desirable criteria are only used for assessment in the event of a tie break.</p><p>Professional testing certification (e.g., International Software Testing Qualifications Board (ISTQB) Advanced Test Manager or equivalent).<br><br>Experience in government or regulated sectors.</p><br><p><strong>Virtual Open Evening Event</strong></p><p>To find out more about this role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 22nd January 2026 at 6.00pm. The event should last about an hour.<br><br>This event is by invitation only. <br><br>To register for the event, please click on the following link [<a href="https://forms.office.com/e/J11QxD95xs" target="_blank">NCA DDaT Test Assurance - Recruitment Virtual Event, Thursday 22nd January 2026 – Fill out form</a>]. <br><br>You will be asked for your name and email address. Please make sure you spell your email address correctly, or else we will not be able to send out your invite.<br><br>Registration will close on Wednesday 21st January 2026 at 12.00pm. You will not be able to register after this date and time.</p><p><br><br></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you believe your application has not been treated fairly, email: <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> (quoting the vacancy reference).<br>If unresolved, you may escalate your complaint to the Civil Service Commission.<br><br>

Test Assurance Manager

<h4>Job summary</h4>The National Crime Agency require a strong test assurance function to ensure alignment of testing standards and practices across all deliveries within the NCA. The Test Assurance Analyst will assure any testing conducted across the agency, ensuring alignment to the test policy and strategy. This is to ensure NCA systems are fit for purpose and ready for use by officers protecting the public from serious and organised crime.<h4>Job description</h4><p>The Test Assurance Analyst will support the Test Assurance Manager in providing independent oversight and assurance of testing activities across a portfolio of projects and programmes. The role will ensure that suppliers and internal delivery teams adhere to agreed testing standards, governance, and quality expectations. The role requires a flexible and pragmatic approach to assurance, balancing risk, quality, and delivery needs.</p><p>The successful candidate will need to demonstrate experience in test management, test assurance, or quality governance across various delivery environments. </p><p>Whilst this opportunity is advertised as available for part time workers, please note that the role requires a minimum of 30 hours per week (specific hours negotiable Monday-Friday).</p><p>This role is available on a permanent basis. However, qualifying candidates may opt for a 2-year loan or secondment if preferred.</p><p>This post aligns with <a href="https://ddat-capability-framework.service.gov.uk/role/quality-assurance-test-analyst" target="_blank">Quality Assurance Test Analyst</a> within the <a href="https://ddat-capability-framework.service.gov.uk/#:~:text=Professionals%20in%20Government%20Digital%20and%2cand%20skills%20of%20their%20colleagues" target="_blank">Government Digital and Data (GDAD)</a> capability framework. </p><br><p><strong>Duties &amp; Responsibilities</strong></p><ul><li><strong>Provide Assurance &amp; Oversight</strong> - Provide independent assurance on the adequacy, completeness, and quality of test strategies, plans, approaches, and evidence across internal and supplier-led projects. </li><li><strong>Risk Management </strong>- Identify gaps, risks, and issues in testing and escalate them with recommendations for resolution. </li><li><strong>Stakeholder Management</strong> - Maintain effective working relationships with project teams, suppliers, business stakeholders, and assurance colleagues. Assess supplier and internal test deliverables for compliance, quality, and risk coverage. </li><li><strong>Continuous Improvement</strong> - Contribute to lessons learned and continuous improvement in test assurance practices.</li><li><strong>Monitor Test Compliance</strong> - Monitor adherence to agency and programme test policies, standards, and assurance frameworks. </li></ul><h4>Person specification</h4><ul><li><strong>Test Assurance or Test Management experience</strong> - Experience in test management, test assurance, or quality governance across complex, multi-supplier delivery environments. Ability to review and critique test documentation and evidence objectively. </li><li><strong>Knowledge of testing methodologies</strong> - Understanding of software testing methodologies (Agile, Waterfall, Hybrid) and quality management principles. </li><li><strong>Stakeholder management</strong> - Excellent communication, stakeholder management, and influencing skills, including the ability to challenge constructively. </li><li><strong>Pragmatism</strong> - Pragmatic and flexible approach, able to adapt to differing levels of delivery maturity and assurance capability. </li><li><strong>Analytical</strong> - Analytical and detail-oriented, with a focus on risk and quality.</li><li><strong>Team Work</strong> - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £45,326, National Crime Agency contributes £13,130 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays. </p><p>If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).</p><p>Other benefits include:</p><ul><li>Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) </li><li>Family friendly policies, notably above the statutory minimum</li><li>Learning and Development opportunities</li><li>Interest free loans and advances, including season tickets, childcare and rental deposits</li><li>Housing schemes - Key Worker status</li><li>Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.</li><li>Staff support groups/networks</li><li>Sports and social activities, including membership to the Civil Service Sports Council (CSSC) </li></ul><p>Further information is available on the <a href="https://nationalcrimeagency.gov.uk/careers/benefits-and-support" target="_blank">NCA Website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>This vacancy is using the <a href="http://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> framework and will assess using the following criteria: Behaviours, Experience </p><p></p><p><strong>How we will assess you</strong></p><p>Your application will be assessed against the following:</p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a> - This will be assessed:</p><p><strong>CV</strong></p><p>Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.</p><p>Details of what is expected within you CV are as follows: Please ensure that your CV demonstrates your experience in test management, test assurance, or quality governance across various delivery environments. </p><p><strong>Experience Criteria</strong> - will be assessed by 500 word examples on:</p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p>A panel will assess how well your application demonstrates the requirements outlined above.</p><p><strong>Longlist</strong></p><p>In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.</p><p> - Experience of managing and completing end to end testing of a new service or functionality.</p><p>Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.</p><p>You will receive an acknowledgement once your application is submitted.</p><p>We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.</p><p>Scores will be provided but further feedback will not be available at this stage.</p><p>For guidance on the application process, visit: <br><a href="https://www.nationalcrimeagency.gov.uk/careers/applying-and-onboarding" target="_blank">NCA Applying and Onboarding</a></p><p><strong>Assessment 1</strong></p><p>The format of this assessment will be Interview which will be tested on the criteria listed in the <strong>Success Profiles at Assessment</strong> section.</p><p><strong>Success Profiles at Assessment</strong></p><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank"><strong>Behaviours</strong></a></p><ul><li>Working Together </li></ul><ul><li>Communicating and Influencing </li></ul><ul><li>Making Effective Decisions </li></ul><p><a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank"><strong>Experience</strong></a></p><ul><li>Experience of managing and completing end to end testing of a new service or functionality. </li></ul><p><strong>Assessment Outcome</strong></p><p>Outcomes will be communicated via the NCA recruitment portal. <br>If successful but no role is immediately available, you may be placed on a reserve list for 12 months. <br>Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.</p><p>In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order: </p><ol><li>Lead criteria (behaviours/technical/experience)</li><li>If still tied, desirable criteria will be assessed (if advertised) </li><li>If still tied, application sift scores will be used</li></ol><p>Feedback is provided only to those who attend an assessment.</p><p>You will be subject to vetting and pre-employment checks before appointment.</p><p>Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. </p><p>We encourage all candidates to visit the <a href="https://www.nationalcrimeagency.gov.uk/careers" target="_blank">NCA Careers Page</a> for more information.</p><br><p><strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong></p><p></p><p><strong>Desirable Criteria</strong></p><p>Desirable criteria are only used for assessment in the event of a tie break.</p><p>Professional testing certification (e.g., International Software Testing Qualifications Board (ISTQB) Advanced Test Manager or equivalent).<br><br>Experience in government or regulated sectors.</p><p><strong>Virtual Open Evening Event</strong></p><p>To find out more about this role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 22nd January 2026 at 6.00pm. The event should last about an hour.<br><br>This event is by invitation only.<br><br>To register for the event, please click on the following link [<a href="https://forms.office.com/e/J11QxD95xs" target="_blank">NCA DDaT Test Assurance - Recruitment Virtual Event, Thursday 22nd January 2026 – Fill out form</a>].<br><br>You will be asked for your name and email address. Please make sure you spell your email address correctly, or else we will not be able to send out your invite.<br><br>Registration will close on Wednesday 21st January 2026 at 12.00pm. You will not be able to register after this date and time.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Team</li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Further information</h4>If you believe your application has not been treated fairly, email: <a href="mailto:Central.Recruitment@nca.gov.uk" target="_blank">Central.Recruitment@nca.gov.uk</a> (quoting the vacancy reference).<br>If unresolved, you may escalate your complaint to the Civil Service Commission.<br><br>

Test Assurance Analyst

Health and Safety Executive

Data & Management Information Analyst (Band 3/SEO)

<h4>Job summary</h4><p>Are you ready to lead the strategic delivery of service management for one of the UK’s most important public sector organisations? Ofsted is seeking a Lead Service Manager to join our Technology Services team and drive excellence across our Digital and Technology function.</p><p>As the Lead Service Manager, you will:</p><ul><li>Oversee all service management processes, including Incident, Problem, Change, and Configuration Management.</li><li>Lead a team of Service Delivery Managers and manage the Service Desk to ensure efficient, effective, and user-focused services.</li><li>Champion best practices and continuous improvement to deliver reliable digital services that support Ofsted’s mission.</li></ul><p><strong>What we’re looking for:</strong></p><ul><li>Strong background in IT service management (ITIL or equivalent).</li><li>Proven leadership experience in managing teams and service delivery.</li><li>Passion for delivering high-quality digital services in a public sector environment.</li></ul><p>Join us and make a real impact on the reliability and quality of services that underpin Ofsted’s work.</p><p>This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.</p><h4>Job description</h4>Please refer to the job specification for further information.<h4>Person specification</h4>Please refer to the job specification for further information.<h4>Qualifications</h4>Recognised service management qualification for example ITIL (Essential)<br>Degree or equivalent experience (Desirable)<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Leadership</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services. (Essential)</li><li>Design, implementation and continual review of appropriate IT Service Management, preferably ITIL, processes. (Essential)</li><li>Experience managing IT service outages and incidents, resolving issues with minimal customer impact, and applying lessons learned to improve future responses. (Essential)</li><li>Experience of working successfully in blended supplier/internal service teams collectively working to a shared service outcome. (Essential)</li></ul><h4>Benefits</h4>Alongside your salary of £69,322, Office for Standards in Education, Children's Services and Skills contributes £20,082 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Full details of the benefits available can be found in our <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fview.pagetiger.com%2Fofsted-offer&amp;data=05%7C01%7CLauren.Harness%40ofsted.gov.uk%7Caca9b2cbce9a43d2033608dbaf8733f6%7Ca708279dde884b62956085a6be8c08cc%7C0%7C0%7C638296767442601709%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=N4oA110ulqaCNpl%2BigUprvU0v5vGew9tLJS9wL0czjA%3D&amp;reserved=0" target="_blank">Ofsted Offer </a>brochure.</p><p>Ofsted is devoted to equality, diversity and inclusion. Within our <a href="https://www.gov.uk/government/publications/ofsted-strategy-2022-to-2027/ofsted-strategy-2022-27#strategic-priorities" target="_blank">Ofsted Strategy 2023-2027</a> we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident – Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>Application and shortlisting:</strong></p><p>The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.</p><p>You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).</p><p><strong>Assessment and interview</strong></p><p>Candidates who pass the benchmark at the shortlisting stage will be invited to an assessment and interview where they will be assessed against a mixture of the Civil Service behaviours and the experience/technical skills set out in section 3 of the job specification.</p><p>If we receive a high number of applications, an initial sift will be conducted based on the following lead criterion:</p><ul><li><p>Experience leading and mentoring IT service teams, fostering a culture of collaboration and continuous improvement to deliver high-quality digital services.</p></li></ul><p>Applicants who meet this initial eligibility criterion will be invited to progress to the next stage of the selection process. If required, a further full sift will be undertaken, where all applications that passed the initial sift will be assessed against the complete set of essential criteria outlined in the job description.</p><p>We will invite the most suitable candidates to attend an <strong>interview</strong> during <strong>week commencing 9 February 2026 </strong>at <strong>23 Stephenson Street, Birmingham.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : People Services Delivery Team</li><li>Email : <a href="mailto:Jobs@ofsted.gov.uk" target="_blank">Jobs@ofsted.gov.uk</a></li><li>Telephone : 0300 013 1487</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Jobs@ofsted.gov.uk" target="_blank">Jobs@ofsted.gov.uk</a></li></ul><h4>Further information</h4>The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles, which can be found at:<br><a href="https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/03/02a_RECRUITMENT-PRINCIPLES-April-2018-FINAL-.pdf" target="_blank">https://civilservicecommission.independent.gov.uk/wp-content/uploads/20…</a> <br><br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should email Ofsted recruitment at <a href="mailto:jobs@ofsted.gov.uk" target="_blank">jobs@ofsted.gov.uk</a> in the first instance. <br>If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: <br><a href="https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/recruitment/civilserv…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc0OTMmdmVyaWZ5PTYyZjhjMGZhNTViN2I0ZWVmZWUyZWY0NzMxMGMxYWE3JnJlcXNpZz0xNzY4MzMyOTQ4LTM1Mjc3NGMwZDY0ZWE4MjNhOTkyYzcwZjI5MTJkMGY5YjFmMzE4Mzc=" target="_blank">Job specification - Lead Service Manager Opens in new window</a> (pdf, 208kB)

Lead Services Manager

Driver and Vehicle Standards Agency

Digital Product Specialist

<h4>Job summary</h4>Ready to be the friendly face of IT at HM Land Registry? As a Local Systems Administrator, you’ll keep colleagues connected and confident—solving issues fast, guiding change so it lands well, and making sure our site’s kit and records are spot‑on. If you enjoy hands‑on problem‑solving, clear communication and collaborating across a supportive community, we’d love you to join us and help deliver great public service for everyone.<p>Check out the video below to see what it is like to work in Digital Careers at HMLR:</p><p></p><h4>Job description</h4>As a Local Systems Administrator (LSA), you’ll provide friendly, efficient 1st/2nd line support for locally based systems and applications, helping colleagues at your site to stay productive and secure. You’ll keep our IT asset records accurate and up‑to‑date, manage central and local work queues to agreed service levels, and ensure new services transition smoothly into business‑as‑usual so that end‑user change “lands well” across the office.<h4>Key Responsibilities</h4><ul><li>Provide effective technical support for local systems and infrastructure, resolving incidents and problems promptly and escalating when needed.</li><li>Manage assigned requests in line with Incident Management and ISO20000 standards.</li><li>Maintain accurate documentation and asset records, using available tools to diagnose issues and report statistics.</li><li>Liaise with stakeholders, suppliers and vendors to support change and problem resolution.</li><li>Install, configure and administer hardware and software components.</li><li>Contribute to local IT projects and provide technical advice.</li><li>Support office moves and equipment relocations, ensuring compliance with local requirements.</li><li>Develop and maintain technical knowledge, supporting and encouraging team members.</li><li>Assist other offices remotely or on‑site when required.</li></ul><br><h4>Additional Information</h4><ul><li>No current line management or budget responsibilities, but future opportunities may arise.</li><li>Some physical activity is required for moving IT equipment.</li><li>Travel to other sites may be necessary.</li><li>100% office-based in our Leicester office</li></ul><h4>Person specification</h4><p>To meet the requirements for this role you will hold an ITIL Service Management Foundation accreditation or a willingness to study and have knowledge and experience of working in an IT environment and in IT incident management.</p><p>With an understanding of IT infrastructure, you will have experience of dealing with windows related incidents and a sound knowledge of end user IT services and the technology that underpins them in a business environment. You must also be able to provide excellent customer support via a Service Management Framework and play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced.</p><p>For more information about this role and the full Job Description, please see the attached Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Working Together</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>ITIL Service Management Foundation accreditation or willingness to study</li></ul><h4>Benefits</h4>Alongside your salary of £32,119, HM Land Registry contributes £9,304 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong>We have integrity–</strong> we value honesty, trust and doing the right thing in the right way.</li><li><strong>We drive innovation–</strong> we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong>We are professional</strong>– we value and grow our knowledge and professional expertise.</li><li><strong>We give assurance</strong>– we guarantee our services and provide confidence to the property market.</li></ul><p>Please click here for further information on our rewards package: <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruit…</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.<p>To apply, firstly you will need to complete the first stage of the online application form and the Civil Service Verbal Reasoning Test. If you pass the test, you will then be invited to complete the full online application form, in which you will need to complete a CV section and a Personal Statement.</p><p>The closing date for the test and full application form is 11:55pm on 25th January 2026. You must ensure you build in sufficient time to complete the full application form if you pass the online test. It is recommended that you complete the practice test first. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link: </p><ul><li><a href="https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests" target="_blank">https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests</a></li></ul><p>In the CV section of the full online application form, please enter your qualifications and work history. The CV will be assessed against the following: </p><ul><li>ITIL Service Management Foundation accreditation or willingness to study</li><li>Knowledge and experience of working in an IT environment</li><li>Knowledge and experience of IT Incident Management</li></ul><p>The Personal Statement section (in no more than 250 words) should be used to outline your skills and experience for the role and detail how you meet the following essential experience criteria:</p><ul><li>Ability to provide excellent customer support via a Service Management Framework</li><li>Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced</li></ul><p>The sift will take place shortly after the closing date.</p><p>In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the lead essential experience criteria on the CV being:</p><ul><li>Knowledge and experience of working in an IT environment</li></ul><p>A full sift only carried out on those applications that pass the initial sift stage.</p><p>If successful at the shortlisting stage, you will be invited to attend a telephone assessment to discuss your application and previous experience. Further details will be provided at a later stage.</p><p>If you are successful in passing the telephone assessment, you will then be invited to attend an interview held in person at the Leicester office. Further details will be provided on invitation to interview.<br><br>The blended interview will assess the technical skills, behaviours, and experience listed in the attached candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. </p><p>Candidates may refer to notes within their interview, but they should be used as a prompt only.<br><br>You should ensure you read the attached Candidate Pack fully before submitting an application.</p><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.<br><br>HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.<br><br>If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, please notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>If you would like further information about the use of your personal data, please click on the link below:<br><a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">Job Applicant Personal Information</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steve Blair</li><li>Email : <a href="mailto:Steve.Blair@landregistry.gov.uk" target="_blank">Steve.Blair@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMDAmdmVyaWZ5PTBmODJkODVjNTk3OTlmYWEyNzdmNjJjYzJlZDU2YzBjJnJlcXNpZz0xNzY4MDE5NzU4LTJmYWZhNDc2Nzg2M2RmNmI5N2JkODQ5ZDNiMTBmNWM4ODI0MzI4YWE=" target="_blank">Local Systems Administrator Candidate Pack Opens in new window</a> (pdf, 1544kB)

Local Systems Administrator

<h4>Job summary</h4><p>We have a great opportunity for a Head of Cyber Security (2nd Line) to join our Data and Register Integrity Group, within Risk, Assurance and Security. The successful candidate will be part of a security team whose role is to protect HM Land Registry people, assets and information, including the Land Registers for England and Wales valued at circa £8trillion.</p><p>The role reports to the Chief Security Advisor. The Chief Security Advisor is responsible for the delivery of second line security assurance. The Head of Cyber Security is responsible for providing proportionate and effective assurance for cyber security across HMLR.</p><p><strong>If you would like to find out more about the role and what it’s like to work at HMLR, there will be a Hiring Manager Q&amp;A session where you can virtually 'meet the team' will be held via Teams on Wednesday 21st January at 12:30. Please register your interest here:</strong></p><p><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fhiring-manager-qa-head-of-cyber-security-2nd-line-hmlr-tickets-1980072726828%3Faff%3Doddtdtcreator&amp;data=05%7C02%7Cannie.roberts%40landregistry.gov.uk%7C8beed2de3ea44c6b3d9108de4e9bc880%7C236309a8284b4e57a7b3fc767736f69d%7C0%7C0%7C639034628486036013%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=lH%2B9rMHgE02X%2BDiqzGyWH7%2FJr9QGEhpWt1D7S4Cn1Ts%3D&amp;reserved=0" target="_blank">https://www.eventbrite.co.uk/e/hiring-manager-qa-head-of-cyber-security-2nd-line-hmlr-tickets-1980072726828?aff=oddtdtcreator</a></p><h4>Job description</h4><p>In this role you will establish the appropriate Cyber security posture for HMLR, providing senior leaders with assurance on the effectiveness of these controls. Fundamental to this role is the ability to develop and maintain effective working relationships at all grades, including with the senior leadership of the Transformation and Technology Directorate who are a key partner.</p><p>Deliver an effective risk-based approach to manage security of HMLR information, including the Land Register by working across the Protective Security, Information Security Assurance and Cyber Security domains.</p><p>Lead the management of Cyber security risks including a review of cyber controls.</p><h4>Person specification</h4><p>To be successful in this role you will have the technical skills:</p><ul><li>CISSP (or equivalent)</li><li>Level 3 Security Management Qualification (or equivalent)</li><li>A working knowledge of information security principles, standards or frameworks (for example, ISO 27001).</li><li>Familiarity with practical risk assessment approaches and how to apply them to different scenarios.</li><li>An understanding of how to assess whether security measures are proportionate and effective.</li></ul><p>You will have experience of:</p><ul><li>Managing complex cyber security assurance programmes at a strategic level. </li><li> Problem solving in a complex environment, across multiple stakeholders demonstrating significant judgement and the highest briefing standards, both written and face to face.</li><li>Undertaking audit and assurance activity, for example GovAssure.</li><li> Engaging, advising and influencing at all levels of an organisation, including senior managers and proven leadership skills in challenging and complex environments. </li><li>Working with community, considering the impact of your decisions in the broadest of settings. </li><li>Forming excellent relationships at all grades within your department and with the wider security community and the UK Intelligence Community. </li><li>Managing a complex and diverse workload, drawing on multiple teams to complete tasks. </li><li>Contributing to policy development through research and analysing issues, identifying potential issues and determining processes and procedures for policy implementation. </li><li>Delivering effectively to deadlines, maintaining focus in challenging situations and adapting to find solutions that meet the needs of stakeholders.</li><li> Strong leadership and people management, including the ability to get the best outcomes with people you work with.</li></ul><p>(Note: These skills reflect the competencies for the Head of Cyber Security role, as defined within <a href="https://www.gov.uk/government/publications/the-government-security-profession-career-framework" target="_blank">The Government Security Profession career framework.</a> in order to qualify under the Government, Digital and Data Framework. </p><p>Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable. This will not be tested during the application or interview process.</p><p>The role will require travel to other HM Land Registry offices, including over-night stays and to London once a quarter. </p><p>For more information about the role and the full Person Specification, please see the attached Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £66,200, HM Land Registry contributes £19,178 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p></p><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>How to Apply</strong></p><p>We are working with our recruitment partner (Inspire People) for this campaign. </p><p>Please submit your CV​ through the Inspire People’s website link:</p><p><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmlr.inspirepeople.net%2Fjobs%2Fhead-of-cyber-security%2F&amp;data=05%7C02%7Cannie.roberts%40landregistry.gov.uk%7C8beed2de3ea44c6b3d9108de4e9bc880%7C236309a8284b4e57a7b3fc767736f69d%7C0%7C0%7C639034628486021386%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=VbL5xpS1bpuS8zkvdnCGh56VZoLfRU4p2%2FXyEskTcVo%3D&amp;reserved=0" target="_blank">https://hmlr.inspirepeople.net/jobs/head-of-cyber-security/</a></p><p>Your CV will need to outline how you meet all the <strong>Technical Skills and Essential Experience</strong></p><p>Inspire People will assess your CV and compile a longlist of applications for HM Land Registry to sift.</p><p>If you progress through this stage, you will be asked to complete a short, pre-recorded video with Inspire People on the essential experience, details will be provided on invitation. HM Land Registry will then sift these applications.</p><p>If successful at shortlisting stage, you will be invited to attend a virtual, blended interview and deliver a pre-prepared presentation. Details will be provided on invitation to interview. The blended interview will test the Experience, Behaviours and Technical skills listed in the Candidate Pack</p><p>Candidates can refer to notes within their video interview but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. </p><p>If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application</p><p><strong>Security</strong></p><p><strong>The post will require a Developed Vetting (DV) Check and will therefore be subject to further background checks, including meeting the UK minimum residency requirement of 10 years. Further details of the process and checks can be found here: </strong><br><strong><a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#developed-vetting-dv" target="_blank">National security vetting: clearance levels - GOV.UK</a></strong></p><p><strong>Visa Sponsorship</strong></p><p>Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role <strong>does not</strong> meet that category, and <strong>we will not sponsor a skilled worker visa</strong>.</p><p>You must ensure you have the appropriate right to work in the UK before applying. </p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Alison Whitehead - Inspire People</li><li>Email : <a href="mailto:alison@inspirepeople.net" target="_blank">alison@inspirepeople.net</a></li><li>Telephone : 020 7871 8555</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:alison@inspirepeople.net" target="_blank">alison@inspirepeople.net</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcwNzYmdmVyaWZ5PTI5NGYyZjdmM2Y1MjM3MmUwMjJhOWUzNDI2ZGM2ZTY4" target="_blank">Head of Cyber Security (2nd Line) - Candidate Pack Opens in new window</a> (pdf, 2112kB)<h4>Share this page</h4><ul><li><a href="#">Print</a>$(document).ready(function(){$('#print_button').show();});</li><li><a href="mailto:?subject=I%20would%20like%20to%20share%20Head%20of%20Cyber%20Security%20%282nd%20Line%29%20%28reference%20%3A%20443483%29%20with%20you&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk" target="_blank">Email</a></li><li><a href="https://mail.google.com/mail/u/0/?view=cm&amp;source=mailto&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk&amp;su=I%20would%20like%20to%20share%20Head%20of%20Cyber%20Security%20%282nd%20Line%29%20%28reference%20%3A%20443483%29%20with%20you" target="_blank">Gmail</a></li><li><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874" target="_blank">Facebook</a></li><li><a href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874" target="_blank">LinkedIn</a></li></ul><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a>

Head of Cyber Security (2nd Line)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5273/Service_Analyst_-_JD_0225.pdf" target="_blank">Service_Analyst_-_JD_0225</a></li>
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<p>To apply for this role click on the ‘Apply Online’ button below. If you already have a JGP account you will be asked to login, or alternatively if you don’t have an account you will be guided through the set up process.</p>
<p>Access to an account is necessary as all updates regarding your application will be sent via the JGP site to the email you have registered.</p>
<p>Once you have access to your JGP account you will be able to complete the application form in stages, saving and amending it until you are happy to the submit your completed application. You should use the Personal Statement section to demonstrate how you meet the requirements set out in the role profile attached.</p>
<p>If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a>&nbsp;</p>



<p><strong>Be part of something exciting – help shape the future of digital at Rutland! Are you passionate about delivering top-tier IT support and making a real impact on user experience? Rutland County Council is looking for a Service Analyst to join our dynamic Digital and Information Technology team.</strong><strong>&nbsp;</strong></p>
<p><strong>As the first point of contact for technical support, you’ll be at the heart of our service desk - resolving issues, fulfilling requests, and driving service improvements. You’ll work closely with ICT colleagues to analyse performance, optimise service delivery, and champion a customer-first approach.</strong><strong>&nbsp;</strong></p>
<p><strong>About the role…</strong></p>
<p>As a Service Analyst in our Service Delivery team, you’ll play a key role in supporting the staff of Rutland County Council, providing IT solutions and introducing new technologies.&nbsp; Duties will also include:</p>
<ul>
<li>Diagnose and resolve hardware, software, and connectivity issues</li>
<li>Fulfil service requests like account setups and device deployments</li>
<li>Monitor and report on SLA performance and service desk metrics</li>
<li>Support asset management and maintain compliance</li>
<li>Promote self-service and automation to enhance efficiency</li>
<li>Engage users with empathy, clarity, and professionalism</li>
</ul>
<p><strong>About you…</strong></p>
<p><strong>To be successful you will need to have:</strong></p>
<ul>
<li>Experience in a help desk or technical support role</li>
<li>Strong knowledge of Windows OS, Microsoft 365, and basic networking</li>
<li>Excellent communication skills with a customer-focused attitude</li>
<li>A flexible approach, be proactive, and have a drive to improve services</li>
</ul>
<p><strong>Why join Rutland?</strong></p>
<p>At Rutland County Council, you’ll be part of a supportive and forward-looking team where your ideas and enthusiasm can make a real difference. We’re investing in our people, our technology, and our future, this is your opportunity to be part of it.</p>
<p>If you’re ready to grow your career and play a key role in securing and shaping Rutland’s digital future, we’d love to hear from you.<strong><em>&nbsp;</em></strong></p>
<p><strong>The Service Analyst &nbsp;interviews will be held during week commencing 26 January 2026.</strong><strong><em>&nbsp; </em></strong>Please be advised this could be subject to change, in which case we will give appropriate notice.</p>
<p><strong>We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If you’re interested in this role, we strongly encourage you to apply without delay</strong><strong><em>.</em></strong><em>&nbsp;</em></p>
<p><strong>Our offer to you:</strong></p>
<p>Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.</p>
<p>We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. &nbsp;&nbsp;&nbsp;Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.</p>
<p><em><br></em>Whilst the base for this post is Oakham, Rutland, the Local Authority offers a hybrid working practice.&nbsp; As well as working from home, we feel it is important that you have the opportunity to spend time in the workplace with your colleagues to help you learn, develop and engage.<em>&nbsp;</em></p>
<p><strong>Find out more:</strong></p>
<p>To learn more about working with us visit <a href="https://jobs.rutland.gov.uk" target="_blank">https://jobs.rutland.gov.uk</a> or if you have any queries about this role please contact Jason Haynes on 01572 720962 or at <a href="mailto:jhaynes@rutland.gov.uk" target="_blank">jhaynes@rutland.gov.uk</a></p>
<p>If you are experiencing problems or have any queries about the application process, please call us on 01572 758291 or email us at <a href="mailto:recruitment@rutland.gov.uk" target="_blank">recruitment@rutland.gov.uk</a></p>
<p>Please be aware that in the event of a high volume of applications, we may close this vacancy before the advertised closing date.</p>
<p>All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team.</p>
<p>Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community.&nbsp; Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.</p>

Rutland County Council

Service Analyst

<p><strong>PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.</strong></p><p>Derby Diocesan Academy Trust (DDAT) are recruiting an experienced Operations Lead (IT and Data) who will bring further enthusiasm and drive to the leadership of the Trust’s Operations function. </p><p>We are excited to be advertising this new role to work as an integral part of our Central Team. Building on the introduction of new Trust wide systems and MIS, we see this postholder making a significant contribution to the next stage of the Trust’s development and growth as well as ensuring compliance and cybersecurity. </p><p>DDAT is a Multi Academy Trust that oversees and supports 33 schools across Derbyshire and Derby City. Established in 2014 by the Diocese of Derby, DDAT is committed to providing high quality education for all children in their academies based on clearly established Christian values and principles. </p><p>The successful candidate will:</p><ul><li>Provide strategic and operational support and guidance across the Trust.</li><li>Demonstrate the ability to support, challenge, and work in coproduction with senior colleagues and executive teams on all aspects of ICT and Data.</li><li>Have experience of effectively managing a complex and varied workload.</li><li>Be results-oriented, motivated by goals and be driven to achieve those goals.</li><li>Display excellent leadership interpersonal skills when dealing with a range of stakeholders with empathy and purpose. </li></ul><p>In return, DDAT will offer you:</p><p>An opportunity to work as part of a supportive team and empower you to further develop the Trust.</p><p>A competitive salary and LGPS pension contributions. Opportunity for Salary Sacrifice Shared Cost Additional Voluntary Contributions (AVCs).</p><p>Ongoing high quality professional development opportunities.</p><p>A generous annual leave entitlement</p><p>Hybrid working with the opportunity to work from the office in Bakewell, home and the DDAT schools across the Trust.</p><ul><li>Benefits including but not limited to; Free onsite parking at Bakewell Head Office, Cycle to Work Scheme, free eye tests and a contribution towards a pair of glasses for employees using VDU’s, Employee Assistance Programme &amp; an opportunity to work flexibly. </li></ul><p>DDAT welcomes a diverse population of both children and staff and is committed to promoting and developing equality of opportunity in all its functions.</p><p><strong>DDAT is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment</strong>. All appointments are subject to satisfactory references, online checks, pre-employment and Disclosure Barring Service checks. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.</p><p>This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020). </p><p><strong>To apply, please use our online platform:<em><a href="https://derbydiocesanacademytrust.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-DDAT-0010" target="_blank">https://derbydiocesanacademytrust.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-DDAT-0010</a></em></strong></p><p>We will only accept applications made via the DDAT application form linked above. Please note that we will not consider CVs as part of the shortlisting. </p><p>If you have any questions about this post, please contact the HR team via email at <a href="mailto:hr@ddat.org.uk" target="_blank">hr@ddat.org.uk</a>. For more detailed discussions, a call with the CEO can be facilitated. </p><p>Please note that all candidates must have a right to work in the UK in order to be able to work at our Trust. Unfortunately, we are unable to offer sponsorship for international job applicants. </p><p>Closing date: Sunday 25th January 2026 at midnight</p><p>Interview date: February 2026 (date to be confirmed)</p><p>Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a></p><p>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.</p>





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Derbyshire County Council

Operations Lead - IT and Data

<p><strong>About the Role</strong><br></p><p>Are you passionate about helping people get the best from digital tools and changing the way we work for the better? Derbyshire County Council is seeking a proactive and customer‑focused Digital Adoption Analyst to champion everyday digital adoption across our services.</p><p>Working within Digital Services, you’ll collaborate with business partners, IT specialists, and end users to make sure our Microsoft 365 and other core solutions are understood, well‑used, and delivering measurable value.</p><p><strong>Key Responsibilities</strong><br></p><ul><li><strong>Design and deliver</strong> practical training, workshops and support materials that build digital confidence and capability across the organisation.</li><li><strong>Analyse adoption data and user feedback</strong> to identify barriers, opportunities and quick wins, and turn insights into clear, actionable recommendations.</li><li><strong>Develop and maintain content</strong> for the SharePoint <strong>Learning Portal</strong>, curating Microsoft resources and creating engaging, role‑relevant guidance.</li><li><strong>Provide expert advice</strong> to services on the transformational opportunities of IT systems and tools, ensuring solutions meet user needs and represent best value.</li><li><strong>Support change management</strong> activities so that new tools and features are adopted smoothly and consistently.</li><li><strong>Prepare concise reports and updates</strong> on progress, challenges and outcomes for stakeholders.</li><li><strong>Work collaboratively</strong> with multi‑disciplinary teams to align adoption activity with project delivery and service goals.</li><li><strong>Stay current</strong> with emerging digital trends and good practice across local government and the wider public sector.</li></ul><p><strong>About You <br></strong>We’re looking for someone who is: <br></p><ul><li><strong>Experienced</strong> in digital adoption, IT user support or digital transformation, with a track record of helping colleagues at all levels to embrace new tools and ways of working.</li><li><strong>Creative</strong>, able to design engaging learning materials, develop innovative solutions, and inspire others to think differently about digital tools and ways of working.</li><li><strong>A confident communicator</strong>, skilled at explaining technical concepts in plain English and influencing stakeholders across services.</li><li><strong>User‑centred</strong>, with a strong customer‑service ethos and a genuine interest in how digital can improve public services.</li><li><strong>Organised and collaborative</strong>, comfortable working across teams to deliver consistent, high‑quality outcomes.</li><li><strong>Data‑savvy</strong>, able to turn usage metrics and qualitative feedback into meaningful insights and practical improvements. </li></ul><p><strong>Support &amp; Benefits:</strong></p><ul><li><strong>Generous Annual Leave Scheme (27 days increasing to 32 days after 5 years’ service):</strong> Ensuring a healthy work-life balance.</li><li><strong>Flexi Time Scheme:</strong> Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs.</li><li><strong>Local Government Pension Scheme:</strong> Providing financial security.</li><li><strong>Wellbeing Support Framework:</strong> Includes OH physician services, physiotherapy, CBT, and in-house counselling.</li><li><strong>Employee Wellbeing Support:</strong> Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app.</li><li><strong>Training and Development:</strong> Opportunities for professional qualifications and ongoing training.</li><li><strong>Cycle to Work Scheme:</strong> Promoting a healthy lifestyle.</li><li><strong>Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: </strong>Encouraging environmentally friendly commuting options.</li><li><strong>Our Derbyshire Rewards:</strong> a package of benefits and discounts.</li><li>&amp; much more</li></ul><p>Provisional Interview Date: 16 February 2026</p><p>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a></p><p>CST1</p><p><strong>Important:</strong> Derbyshire County Council holds a sponsorship licence, but <strong>this role does not offer visa sponsorship</strong>. Please apply <strong>only if you already have the right to work in the UK without sponsorship</strong>, as applications that do not meet this requirement will be rejected.</p><p>We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.</p>





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17 IT Support Jobs in East Midlands