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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We are seeking an adaptable and proactive analyst to join our Service Desk team in April 2026, providing customer focused first line IT technical support to agreed service levels in a hybrid working environment. This permanent opportunity is available to those who already have experience in IT support or working in a Service Desk environment.
The successful&nbsp;applicant will be responsible for carrying out duties directed by the Service Support and Finance Lead and Service Delivery Manager, which include 1st line support via email or phone calls, creating support tickets, first line fixes, completing basic script/process driven tasks alongside assistance with desktop support and a wide range of projects.
Interviews are currently scheduled for between 22nd and 29th January 2026.
Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Service Support Analyst Level 1

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2771/Application_Analyst_JD_Nov_25.docx" target="_blank">Application_Analyst_JD_Nov_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2772/Application_Analyst_PS.docx" target="_blank">Application_Analyst_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2773/Join_us_at_Tonbridge___Malling_BC__5_.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC__5_</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



About the role
We are seeking an Application Analyst to strengthen our ICT service and help deliver data‑driven improvements across the Council. You will lead on advanced data analysis and dashboard development (e.g., KPIs and insight reporting), support and enhance business‑critical applications, and ensure robust integrations between third‑party solutions and existing workflows. The role balances application support with business analysis, automation, and continuous service optimisation.
You will collaborate with stakeholders to define system goals and requirements, contribute to user acceptance testing, maintain high availability for core applications, and act as a positive ambassador for change across the Council
Key responsibilities
<ul>
<li>Extract, interpret, and visualise organisational data to identify trends and actionable insights; build dashboards and reports.</li>
<li>Partner with business liaisons and technical teams to define requirements, create specifications, and model processes (e.g., UML, ER diagrams).</li>
<li>Support integrations and automation to improve deployment and support cycle times; assist with performance tuning of logic and queries.</li>
<li>Maintain high availability/resilience of core applications; record and resolve support calls to target service levels.</li>
<li>Lead and participate in UAT for systems, reports, and dashboards; establish and uphold standards, processes, and procedures.</li>
</ul>
What we’re looking for (Essential)
<ul>
<li>Proven experience supporting and maintaining business‑critical applications; strong grasp of application lifecycle and change management.</li>
<li>Hands‑on SQL skills for data extraction, performance optimisation, and reporting; familiarity with data validation and quality assurance.</li>
<li>Data analytics and dashboard creation (e.g., Power BI, SSRS).</li>
<li>Technical proficiency across: PHP (Symfony), C# .NET, Blazor; SOAP &amp; REST APIs; JSON and XML; HTML5, CSS, JavaScript.</li>
<li>Ability to translate business needs into technical solutions; excellent written and verbal communication with technical and non‑technical stakeholders.</li>
<li>Highly organised, proactive, and collaborative, with strong analytical capability.</li>
</ul>
Desirable
<ul>
<li>Degree in Computer Science, Information Systems, Data Analytics (or related discipline); ITIL Foundation certification.</li>
<li>Experience with system integrations/APIs, Agile methodologies, scripting (e.g., PowerShell), cloud/SaaS, and local government environments.</li>
<li>Awareness of data governance and GDPR.</li>
</ul>
Why join us
<ul>
<li>Opportunity to shape data‑driven decision‑making and modernise application services across the Council.</li>
<li>Supportive ICT function with clear standards, processes, and professional development focus.</li>
</ul>
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling Borough Council</a>

Tonbridge & Malling Borough Council

Application Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2747/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/2749/Technical_Officer_-_SiT_JD_.pdf" target="_blank">Technical_Officer_-_SiT_JD_</a></li>
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Technical Officer
Permanent Position (37 hours per week)
Grade D(SCP19 - 23) - £27,759 - £30,768 per annum 
Closing Date for accepting applications: Sunday 21st December 2025
Interviews will be held in early January 2026

(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)

Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud technologies? Do you like to problem solve? Or how about challenges? Like to learn new skills? Can you provide excellent customer service with a technical twist?
The Technical Officer will be working with Technical Analyst to provide the first line and first-class Technical Service Desk using great customer skills that is supported with technical knowledge, you will be a key part of the delivery of our Digital, Data and Technology services.
It gets more exciting. Brentwood and Rochford Councils have joined and are working together to create “One Team” for two Councils. Working in the Council’s IT Team and moving towards an integrated One Team, you will be exposed to a wide variety of technologies, challenges, and opportunities to upskill. Acting as an ambassador for the Team - You will be part of motivated and forward-thinking technology team. You will get the opportunity to contribute to the effective delivery of the Council’s Digital Strategies and improve the Customer and Employee experience.
Knowledge of Microsoft technologies and ITIL would be advantageous.

As the Council continues with the transformation agenda, this job role will continue to evolve to fit into the new working practices of the organisation.
For an informal discussion please contact Tim Huggins:
<a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.gov.uk</a> or 01277 312551.
Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community.&nbsp; People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.

Brentwood Borough Council

Technical Officer

Title: Site Setup &amp; Support EngineerContract Type: 6-month FTC, Full-Time, 35 hoursSalary: Starting from £35,951 per annum dependant on experience *Plus ECU AllowanceGrade: 7Reporting Office: London, Stratford Working location: You will travel to various L&amp;Q locations (sales suites, lodges, construction sites, offices) across EnglandPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: 35 Hours per week, Rota to cover operational hours of 8am-5pm Closing Date: 3rd December 2025Interview Dates: 1st Stage will be held on 10th December and 2nd Stage will be held on the 15th December 2025. Please note that in person interviews will be held for at least one of the interview stages for this role.Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAmeEa9aqHBIdAO5bPkKZ2e2Nr+dN5LA8BOIudyVWcOkOwFpn0wcjMJVh1dV2L3wCL" target="_blank">Site Setup &amp; Support Engineer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:Are you an experienced Technical Support professional looking for a Site Set-up &amp; Support Engineer role? Do you have the drive and experience to help L&amp;Q with its plans to invest, grow and transform its business to provide outstanding support to our Staff.The Site Set-up &amp; Support Engineer will be responsible for setting up, decommissioning, and supporting networks and IT equipment across all L&amp;Q locations, including sales suites, construction sites, care homes, and offices throughout England. A key focus of this role is supporting the WAN Refresh Project by helping deliver new internet circuits to remote sites across the North and South regions. Responsibilities include conducting and coordinating site surveys, scheduling and overseeing installations, liaising with vendors and internal teams, resolving technical issues, tracking deployment progress, and ensuring smooth transitions to the new WAN infrastructure. This position plays an essential role in enabling L&amp;Q’s operational needs and supporting its wider growth strategy. Reporting into the Technical Services Manager, the Site Set-up &amp; Support Engineer will be specifically aligned to the Service Delivery function, who’s focus it is to provide exceptional service to all customers, internal and external within the business. If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Be involved in the setting-up, decommissioning, and supporting of IT at L&amp;Q sites.</li><li>Prioritise, progress and resolve technical queries and service requests in accordance with SLA’s, in a fast-paced, organisation.</li><li>Represent the team at project meetings</li><li>Be responsible for stakeholder and vendor management</li><li>Be able to propose improvements that will result in improved quality and productivity </li><li>Be involved in network monitoring activities.</li><li>Resolve issues in a competent manner, whilst communicating professionally with the customer and members of the Service Desk, Infrastructure and Professional Services teams.</li><li>Proactively propose measures to prevent incidents and provide technical advice on measures to fix on-site issues.</li></ul>What you'll bring:<ul><li>Strong understanding of networking technologies (WAN, LAN, routers, switches, internet circuits).</li><li>Experience setting up, troubleshooting, and decommissioning IT and network equipment.</li><li>Familiarity with site connectivity requirements and infrastructure installations.</li><li>Ability to diagnose and resolve technical issues efficiently.</li><li>Experience working with Cisco Meraki.</li><li>Experienced working with, troubleshooting and improving Windows Server technologies, Windows 11 and Office 365 </li><li>Good understanding of Wi-Fi and networking </li><li>Strong documentation skills with high level of attention to detail and accuracy </li></ul>Project &amp; Deployment Experience<ul><li>Experience coordinating multi-site IT or network deployments.</li><li>Skilled in planning, scheduling, and managing site surveys and installations.</li><li>Ability to track project progress, manage documentation, and report on status.</li><li>Experience working with third-party vendors and service providers.</li></ul>Communication &amp; Stakeholder Management<ul><li>Strong communication skills for working with internal teams, external engineers, and site contacts.</li><li>Ability to explain technical information clearly to non-technical stakeholders.</li></ul>Organisational &amp; Problem-Solving Skills<ul><li>Excellent organisational skills to manage multiple tasks and sites simultaneously.</li><li>Strong problem-solving abilities, especially when resolving on-site technical or logistical issues.</li><li>Should have very good incident management skills and troubleshooting capabilities to identify the root cause of issues with hands on capability – essential </li><li>Solid communication and diplomacy skills with a strong ability to persuade and influence </li></ul>Flexibility &amp; Travel<ul><li>Willingness and ability to travel to various L&amp;Q locations (sales suites, lodges, construction sites, offices) across England.</li><li>Should have Full UK driving license and have access to a car with business use insurance </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.<ul></ul>

London and Quadrant Housing Trust

Site Setup & Support Engineer

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about making a meaningful difference in the lives of children and young people? We are looking for an outstanding professional to join our team and play a key role in shaping and supporting innovative system activities that enhance service delivery across Children and Young People (CYP) Services. In this role, you will collaborate closely with the Data and Business Intelligence teams, as well as CYP Services, to configure and optimise systems that enable staff to work effectively with children and families. Your work will ensure that our systems not only support day-to-day operations but also provide accurate reporting on performance indicators, including nationally collected data. This is an exciting opportunity for a highly motivated and detail-oriented individual with expertise in case management systems within Children’s Social Care. If you thrive in a dynamic environment, have strong communication skills, and can lead on design and delivery of system features, we’d love to hear from you.What’s the role?<ul> <li>Collaborate across teams – Work closely with the Data team, Business Intelligence team, and CYP Services to deliver system configurations and new features that enhance the efficiency and effectiveness of services for children and young people.</li> <li>Drive improvement and reporting – Provide accurate and timely reporting into programme management and service improvement plans, ensuring feature requests are prioritised and processed alongside strategic development initiatives.</li> <li>Enable frontline success – Ensure systems are designed to support staff in their day-to-day work with children and families, while maintaining the capability to report on key performance indicators, including nationally collected data.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe’re seeking a highly motivated, detail-oriented professional with a proven track record in developing case management systems within Children’s Social Care. You’ll bring excellent communication skills, the ability to stay organised under pressure, and a collaborative approach to working in a team environment.Key requirements include:<ul> <li>Technical expertise: Strong experience with form designer tools in Liquid Logic (System C) is essential, along with the ability to test new functionality and lead the design and delivery of features in existing case management systems (Access Group).</li> <li>Project lifecycle knowledge: Practical understanding of the full project lifecycle and the ability to work independently without detailed supervision.</li> <li>Domain knowledge: Familiarity with Children’s Social Care workflows is highly beneficial.</li> <li>Analytical mindset: Skilled in evidence-based decision making to ensure robust and effective solutions.</li></ul>If you’re passionate about supporting people and want to contribute to an environment where every individual’s unique contribution is valued, we encourage you to apply. This is more than a job — it’s an opportunity to help build a foundation for success and truly make a difference.LocationThe job is primarily based in Laurence House (Catford), but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>Out of hours working may be occasionally required for this job</li> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don’t accept &nbsp;CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Joe Bibby - <a href="mailto:joseph.bibby@lewisham.gov.uk" target="_blank">joseph.bibby@lewisham.gov.uk</a>Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/CYPsystemsDesignerJD" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£55,353 - £57,495 per annum (PO5)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>





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5 IT Support Jobs in Gillingham, UK