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The Data Officer will be a key member of the Education sub-team that will have responsibility for Synergy and other education IT systems. The RoleThis role principally involves supporting the Education Service and users of the education IT systems, notably Synergy but also including SSE, ranging from team admin duties to meeting the requirements of business users and statutory duties. This role includes supporting good recording practice, correcting erroneous data on the database, solving data recording problems across the department and identifying areas of consistent errors which could benefit from user training. Responsibilities will include:<ul>
<li>Provide support to the Education Systems Support Team to ensure that all solutions are configured to meet business needs, provide application support, advice and guidance to system users and owners to promote efficient, effective and accurate recording and ensure that system changes and upgrades are managed</li>
<li>Provide data dependent application advice and guidance to Education system users</li>
<li>Be trained in the Synergy system and will use communication skills to transfer knowledge to Synergy system users</li>
<li>Investigate and provide resolution for issues or assigning to the correct department/3rd party.</li>
<li>Support education staff to record data and information. </li>
<li>Correct data and identify patterns in the errors to enable improved practice or guidance. </li>
<li>General administrative support and other duties that may be required.</li>
<li>Support the safeguarding of children by highlighting anomalies in the data. </li>
</ul>Attendance requirements to the designated workplace for the role in line with the Hybrid Working -You will be required to work a minimum of 2 days in the office per week.The ideal candidate will have :<ul>
<li>Knowledge of the CFE directorate's education business practices</li>
<li>Knowledge of Synergy business processes and data</li>
<li>Report writing skills</li>
<li>Good communication skills with the ability work with a variety of professionals and senior managers in schools, local authority services, and other organisations</li>
<li>Accurate recording of data with attention to detail</li>
<li>Ability to work in a team, making a valuable contribution and committed to team success</li>
<li>Ability to prioritise workloads</li>
<li>Ability to identify common errors and rectify </li>
</ul>Please see the Job profile for the full details and expectations of this roleIf applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your application form.Application processWe anonymise applications during application &amp; shortlisting to ensure only relevant information is considered.As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience.We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at <a href="https://careers.portsmouth.gov.uk/working-with-us/equity-diversity-and-inclusion/" target="_blank">Equality, diversity and inclusion - Careers portal</a>We are committed to offering an interview to all those candidates that qualify under our corporate commitments and meet the minimum criteria, however, for roles that receive a large number of applications, we will select the candidates that best meet the minimum criteria.You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. <a href="https://careers.portsmouth.gov.uk/our-values-and-behaviours/" target="_blank">Learn more about our values and behaviours</a>. About Portsmouth City CouncilWhat we can offer you:Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: <a href="https://careers.portsmouth.gov.uk/" target="_blank">Careers Portal - Find jobs with Portsmouth City Council</a>Should you require any support in completing the application form please contact <a href="mailto:recruit@portsmouthcc.gov.uk" target="_blank">recruit@portsmouthcc.gov.uk</a>. or call the recruitment team on 023 92 616800

1 IT Support Job in Newport PO30, UK