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<h4>Job summary</h4><p>We’re looking for an Associate Test Engineer, who wants to contribute to exciting digital services for the UK Government. </p><p>The aim of the Identity &amp; Trust Services group is to provide industry-leading authentication and authorisation services by creating technologies that help citizens prove who they are whilst protecting their identity. </p><p>Our work is integral to all DWP services. You will help design and build automated test solutions that enable the Department to deliver quality services consistently that meet the needs of our agents, colleagues and citizens. </p><p>You will collaborate with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. </p><p>You will need excellent attention to detail, a commitment to quality, a belief in the benefits of faster feedback and the ability to make decisions to manage well assured services. </p><p>The successful candidate will work within the Identity and Trust team enabling citizens to access a variety of DWP services. </p><p><strong>If this sounds like you, apply today! </strong></p><h4>Job description</h4><p>As an Associate Test Engineer, you will: </p><ul><li>Work alongside other engineers both within your team and the wider community to help solve problems and enable consistency and quality. </li><li>Support your team to build automated tests that help to assure the quality of our services, contribute towards their design, and look for ways to improve the value automation adds. </li><li>Understand continuous integration, delivery and deployment concepts. </li><li>Support teams to include usability, accessibility, security, stability and capacity in the development of services. </li><li>Help to support decision making by providing risk and context-based documentation and advice to the team. </li><li>Maintain traceability of testing, document risks, defects, and report progress to appropriate stakeholders. </li><li>Identify test data requirements, create and maintain test data. </li><li>Commit to continuous personal development, learning and training. </li></ul><h4>Person specification</h4><p>See selection process for further details.</p><p>If you would like to learn more about the role, please contact <a href="mailto:Richard.Hanley@dwp.gov.uk" target="_blank">Richard.Hanley@dwp.gov.uk</a></p><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Technical Breadth</li></ul><h4>Benefits</h4>Alongside your salary of £38,772, Department for Work and Pensions contributes £11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We also have a broad benefits package built around your work-life balance which includes:</p><ul><li>Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.</li><li>Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.</li><li>Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.</li><li>Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join <a href="https://www.hassra.org.uk/content-hassraorguk-about-hassra" target="_blank">HASSRA</a> a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).</li><li>Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.</li><li>Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.</li><li>An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.</li></ul><p><strong>Hybrid Working</strong></p><p>This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.</p><p>If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.</p><p>If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.</p><p><strong>Salary Information</strong></p><p>New entrants to the Civil Service will join on band minimum. </p><p>Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. </p><p>Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p><strong>Stage 1: Application</strong><br><br>Your application will consist of four parts: <br><br>1. A Personal Details application form. <br><br>2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.</p><p>3. Personal statement - up to 500 words. This statement should be used to provide examples of how you meet the <strong>essential criteria </strong>below:</p><ul><li>Awareness of non-functional testing techniques e.g. Performance, Accessibility, Security.</li><li>Ability to communicate effectively and work collaboratively as part of a multidisciplinary team. </li><li>Awareness of agile testing, reporting, defect management, delivery principles, and methodologies. </li><li>Evidence of enthusiasm and ability to continuously learn new skills and develop expertise in test engineering. </li></ul><p>4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Breadth. This statement should be used to provide example(s) of how you meet the criteria below:</p><ul><li>Understanding of maintaining and refining automated software tests using a programming language such as Java, JavaScript or Python. Demonstrable knowledge of common engineering practices, tools and coding practices.</li></ul><p>Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank"><strong>Artificial intelligence and recruitment guide.</strong></a></p><p>The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.</p><p>An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.<br></p><p>If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.</p><p>For Hints and Tips on completing your application visit <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">Applying for jobs at DWP Digital.</a></p><p>Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. </p><p><strong>Important Information</strong></p><ul><li>You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.</li><li>Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.</li><li><strong>If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.</strong></li></ul><p><strong>Stage 2: Interview</strong></p><p>If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential and technical skill.</p><p>Interviews will take place from early March 2026. Sift and Interview dates to be confirmed.</p><p><strong>Further Information:</strong></p><p>Find out more about <a href="https://www.civil-service-careers.gov.uk/departments/working-for-the-department-for-work-and-pensions/" target="_blank">Working for DWP</a></p><p>If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.</p><p>A reserve list may be held for a period of 6 months from which further appointments can be made.</p><p>All successful candidates and those placed on reserve will be posted in merit list order by location. </p><p>For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.</p><p><strong>Reasonable Adjustment</strong></p><p>At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.</p><p>We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.</p><p>If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via <a href="mailto:DigitalRecruitment.grs@cabinetoffice.gov.uk" target="_blank"><strong>DigitalRecruitment.grs@cabinetoffice.gov.uk</strong></a> as soon as possible before the closing date to discuss your needs.</p><p>Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>For further information on reasonable adjustments, terms and conditions and how we recruit visit the <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">How we recruit page.</a></p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Richard Hanley</li><li>Email : <a href="mailto:Richard.hanley@dwp.gov.uk" target="_blank">Richard.hanley@dwp.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DigitalRecruitment.grs@cabinetoffice.gov.uk" target="_blank">DigitalRecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">https://careers.dwp.gov.uk/how-we-recruit/</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTEmdmVyaWZ5PTE2MTBmZmFmMWVmYzEwNjdjOTkyMDlhZTgyNmQ1MDBmJnJlcXNpZz0xNzY4NjM3MTA0LWRjNGE2ZTBlMmJhNWI0Nzg1YjAyOGViYmVkZGQ5MWQyODNlNDExYjA=" target="_blank">DWP Terms and Conditions January 2024 (3) Opens in new window</a> (docx, 17kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTImdmVyaWZ5PTUzYThhZTNjMjBlMGU3NjA5ZWRiODBhYWJiNjVhOTNmJnJlcXNpZz0xNzY4NjM3MTA0LWRjNGE2ZTBlMmJhNWI0Nzg1YjAyOGViYmVkZGQ5MWQyODNlNDExYjA=" target="_blank">Success-Profiles-Candidate-Overview (18) Opens in new window</a> (pdf, 635kB)

Associate Test Engineer

<h4>Job summary</h4><p><strong>Do you have hands on experience in live operations and a strong background in Service Management, particularly handling Major Incidents?</strong></p><p>As an Operations Technical Service Manager, you are responsible for the protection of live services, which involves co-ordinating preventative measures and/or the restoration of services and live product support, as well as resolving incidents impacting day to day operations. You would understand the evolving nature of risks affecting services and product support in line with our overall Disaster Recovery and Digital Service Management processes and policies. </p><ul><li>This role is <strong>full time only</strong>. You will be on Call 24/7 on a rota. 1 week as primary contact, 1 week as backup, in approximately a 7 week cycle.</li><li>Early starts (07:00) and late finishes (18:00) are also an occasional requirement. Only 1 person is required at each end of the day Monday – Friday, shared amongst a team of 9. </li><li>If based in Blackpool, regular travel will be required to Manchester Hub (one day a week).</li></ul><p><strong>If this sounds like you, apply today! </strong></p><h4>Job description</h4><p>An Operations Technical Service Manager is responsible for protecting live service, has knowledge of the status of live service and can work across the 24/7 Command Centre and the Operational Area’s/Service Managers/Service Desk at any given time. They facilitate and manage the Major Incident Management discipline following a service failure, restoring live service as quickly and safely as possible with the smallest possible business impact and ensuring communications are issued as appropriate. The Operations Technical Service Manager is expected to be on call to ensure appropriate cover is maintained. </p><p>Key activities relevant to every Operations Technical Service Managers are: </p><ul><li>Assess the impact of current issues affecting live service operation and the consequential effects it may have on the wider estate. This would involve application of contracts, finance, technology and complexity, service support arrangements, current performance of the service, future change to the service and other aspects impacting on the service including production operational service risks and issues. </li><li>Review the performance of the production operation service, associated risks and issues with Technical and Business Service Owners.</li><li>Understand and focus on customer business objectives, quality, service excellence, customer satisfaction and zero tolerance to production outages.</li><li>Facilitate and manage service related incidents and its communications through tracking, prioritising problems and operating between the Command Centre and other Digital services (e.g. Operational Areas, Service Management, Service Desk), to ensure services are quickly and safely restored with the smallest possible business impact. </li><li><strong>This role is full time only, only apply if you can commit to this.</strong></li><li><strong>On Call 24/7 on a rota. 1 week as primary contact, 1 week as backup, in approximately a 7 week cycle.</strong></li><li><strong>Early starts (07:00) and late finishes (18:00) are also an occasional requirement. Only 1 person is required at each end of the day Monday – Friday, shared amongst a team of 9.</strong></li><li><strong>If based in Blackpool, regular travel will be required to Manchester Hub (one day a week).</strong></li></ul><h4>Person specification</h4><p>See selection process for further details.</p><p>If you would like to learn more about the role, please contact <a href="mailto:Oliver.canham1@dwp.gov.uk" target="_blank">Oliver.canham1@dwp.gov.uk</a>.</p><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Understanding of Service Management Framework</li></ul><h4>Benefits</h4>Alongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We also have a broad benefits package built around your work-life balance which includes:</p><ul><li>Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.</li><li>Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.</li><li>Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join <a href="https://www.hassra.org.uk/welcome-to-hassra-3" target="_blank">HASSRA</a> a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).</li><li>Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.</li><li>Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.</li><li>An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.</li></ul><p><strong>Hybrid Working</strong></p><p>This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.</p><p>If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.</p><p>If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.</p><p><strong>Salary Information</strong></p><p>Salary for this role is £44,447- £46,547 </p><p>New entrants to the Civil Service will join on band minimum. </p><p>Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. </p><p>Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p><strong>Stage 1: Application</strong><br><br>Your application will consist of four parts: <br><br>1. A Personal Details application form. <br><br>2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.</p><p>3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below:</p><ul><li>Previous knowledge, background and experience of working in live operations areas environment. </li><li>Demonstrable knowledge and experience of Problem Management, with a focus on risk analysis &amp; mitigation and root cause analysis. </li><li>Working knowledge and experience of Change Management, with a focus on the analysis of change and the possible impacts on complex application and technical infrastructure. </li><li>Demonstrable knowledge and experience of working in a complex IT Infrastructure environment e.g. Networks, Servers (Wintel, Unix, Linux), Storage, Databases. </li><li>Proven track record of working with a strong focus on creating a positive User / Service experience, excelling in collaboration and communication with Key Stakeholders across the Digital landscape. </li></ul><p>4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Understanding of Service Management Framework. This statement should be used to provide example(s) of how you meet the criteria below:</p><ul><li>Experience of working within a proactive Service Management team, specialising in leading and managing Major Incidents from identification through to resolution, including coordination of technical teams, stakeholder communication, and post incident review. </li></ul><p>Further details around what this will entail are listed on the application form.</p><p>The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.</p><p>An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.<br></p><p>If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.</p><p>For Hints and Tips on completing your application visit <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">Applying for jobs at DWP Digital.</a></p><p>Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. </p><p><strong>Important Information</strong></p><ul><li>You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.</li><li>Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.</li><li><strong>If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.</strong></li></ul><p><strong>Stage 2: Interview</strong><br><br>If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential and technical skill.</p><p>Interviews will take place from late February 2026. Sift and Interview dates to be confirmed.</p><p><strong>Further Information</strong></p><p>Find out more about <a href="https://www.civil-service-careers.gov.uk/departments/working-for-the-department-for-work-and-pensions/" target="_blank">Working for DWP</a></p><p>If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.</p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>All successful candidates and those placed on reserve will be posted in merit list order by location. </p><p>For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.</p><p><strong>Reasonable Adjustment</strong></p><p>At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.</p><p>We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.</p><p>If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via <a href="mailto:DigitalRecruitment.grs@cabinetoffice.gov.uk" target="_blank"><strong>DigitalRecruitment.grs@cabinetoffice.gov.uk</strong></a> as soon as possible before the closing date to discuss your needs.</p><p>Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>For further information on reasonable adjustments, terms and conditions and how we recruit visit the <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">How we recruit page.</a></p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Oliver Canham</li><li>Email : <a href="mailto:Oliver.Canham1@dwp.gov.uk" target="_blank">Oliver.Canham1@dwp.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:digitalrecruitment.grs@cabinetoffice.gov.uk" target="_blank">digitalrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">https://careers.dwp.gov.uk/how-we-recruit/</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTMmdmVyaWZ5PTYwN2MyN2M0Nzk2MGU3MDFjNzI3MDZiYmQ5YmFkNDUxJnJlcXNpZz0xNzY4NjM2OTI2LWFkNjIzM2EyODJkMzYyM2M5MWE3ZWI5MzMwMjIyMjc5YzNjNTEwMGY=" target="_blank">DWP Terms and Conditions January 2024 Opens in new window</a> (docx, 17kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTQmdmVyaWZ5PWRjMDdmNjdhYjI3YTk2MGE0N2I1YmQ2MmU3YTQ0Zjg3JnJlcXNpZz0xNzY4NjM2OTI2LWFkNjIzM2EyODJkMzYyM2M5MWE3ZWI5MzMwMjIyMjc5YzNjNTEwMGY=" target="_blank">Success-Profiles-Candidate-Overview Opens in new window</a> (pdf, 635kB)

Operations Technical Service Manager

<ul></ul>





<p><strong>We are St Helens Borough Council</strong></p><p>Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.</p><p>Vacancies have become available for highly motivated individuals who want to play a key part in the delivery of ICT services and support to our customers.</p><p><strong>Roles That Matter</strong></p><p>Working on-site, you will be part of a multi-faceted team, dealing with enquiries from users of a varying technical and professional standing.</p><p>The individuals we’re looking for will have:</p><ul><li>Experience of working within a demanding customer-focused front-line service, ideally within an IT Service Desk environment</li><li>Good written, telephone and face-to-face communication skills</li><li>Ability to work on your own at times and use your initiative and multitask</li><li>Good IT skills and use of IT hardware, software operating systems and packages</li><li>Access to your own vehicle</li><li>Knowledge and understanding of ITIL (Information Technology Infrastructure Library) environments would be an advantage</li></ul><p>It is important that you can cope with a demanding workload, work to tight deadlines, and be able to support other team members with the overall responsibilities of the service in a fast-paced, ever-changing environment. You must be flexible in your approach to work to meet the needs of the service and have a desire to develop and learn further skills.</p><p>The successful candidates would preferably have experience of the preparation, deployment and support of ICT and could be brought in at the Junior grade. However, as the post is career graded, a Trainee appointment would be considered, and appropriate training provided to bring them up to the Junior and Practitioner levels.</p><p>The standard operating hours for this post are 8:00am to 5:15pm Monday to Friday working on a rota basis.<br>However, this post requires the flexibility to cover service demands as and when required e.g. between 8:00am and 6:00pm Monday to Friday.<br></p><p><br></p><p>For any further information about this post, please contact Jennifer Platts via <a href="mailto:jenniferplatts@sthelens.gov.uk" target="_blank">jenniferplatts@sthelens.gov.uk</a></p><p>If you feel you are the right person for the job, and want to make a difference, we would love to hear from you.</p><p><br></p><p><strong>This post is subject to Basic DBS Disclosure.</strong><br></p><p>Full Job Description &amp; Person Specification Documents are included with this advert.</p><p>We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.</p><p><b>Share this vacancy with friends and family via your socials below!</b></p><p>St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.</p><p>St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.<br><br><strong>Equality &amp; Diversity</strong><br>St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a></p><p><br>St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.</p>

St Helens Metropolitan Council

ICT Technical Service Desk Analyst x2

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6670/Role_Description_.pdf" target="_blank">Role_Description_</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.</p>



<p><strong>About the Role</strong></p>
<p>The Liverpool City Region Combined Authority is committed to delivering a wide range of projects and programmes and data is at the heart of this ambition. As a Data Systems &amp; Information Manager, you’ll lead the development and management of our Management Information Systems (MIS), ensuring robust data governance and insightful reporting that drives evidence based decision making across the organisation.</p>
<p>Reporting to the Senior Assurance Contracts Manager, you’ll oversee data operations for a wide range of funding streams, providing high-quality reports and dashboards for senior leaders, boards, and stakeholders. This is a strategic role that blends technical expertise with leadership, ensuring data integrity, compliance, and continuous improvement across all projects and programmes.</p>
<p></p>
<p><strong>About the person</strong></p>
<p>We’re seeking a proactive, detail-oriented professional with a strong background in scrupulous data management and governance. Experienced in managing Management Information System and leading teams, you combine analytical skills with strategic thinking to deliver accurate, timely insights. You thrive in collaborative environments, engaging confidently with stakeholders and promoting best practices in data quality and compliance.</p>
<p>We value people who are committed to delivering excellence, who take pride in providing outstanding service, and who champion fairness and equality in everything they do. If you’re passionate about using data to shape impactful investment decisions and improve organisational performance, we’d love to hear from you.</p>
<p><strong>If you think you match the job description, and our values, then click on the link to apply. </strong></p>
<p><strong>Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria. </strong></p>
<p><strong>The information you provide in your application will be used for shortlisting.</strong></p>
<p><strong>1) Extensive experience in successfully managing Management Information Systems and reporting tools</strong></p>
<p><strong>2) Strong analytical and problem-solving skills</strong></p>
<p><strong>3) Effective leadership and team management skills</strong></p>
<p><strong>Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.</strong></p>
<p><strong>Interviews to take place week commencing 9th February 2026</strong></p>
<p></p>
<p><strong>About the organisation</strong></p>
<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>
<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>
<p></p>
<p><strong>Staff benefits </strong></p>
<ul>
<li>- Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>- Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>- Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>- Flexible and hybrid working</li>
<li>- 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>- Automatic enrolment to our Westfield Health Programme</li>
<li>- Corporate discounts at council-owned gyms</li>
<li>- Bike to Work Scheme</li>
<li>- Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
<p><strong>Equality, Diversity &amp; Inclusion </strong></p>
<p>We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>
<p>To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.</p>
<p>Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.</p>
<p>Applications that do not include this evidence will not be considered under the guaranteed interview schemes.</p>
<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>
<p><strong>Sponsorship</strong></p>
<p><em>We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit </em><a href="https://www.gov.uk/skilled-worker-visa" target="_blank"><em>https://www.gov.uk/skilled-worker-visa</em></a></p>

Liverpool City Region Combined Authority

Data Systems & Information Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6598/ED_Statement___Accreditations.pdf" target="_blank">ED_Statement___Accreditations</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6599/Tips_2024.pdf" target="_blank">Tips_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6600/Info_on_Criminal_Records.pdf" target="_blank">Info_on_Criminal_Records</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6604/Web_Development_Officer_JD_2026_-_FINAL.pdf" target="_blank">Web_Development_Officer_JD_2026_-_FINAL</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CVs, an online application form must be submitted.</p>



<p>We’re looking for someone to play a key role in delivering our Customer and Digital Strategy, helping to design, configure, and support the digital platforms and services that underpin how residents and businesses interact with the Council.</p>
<p>This is a hands-on technical role focused on building and improving digital services, workflows, and integrations that make customer journeys simpler, more efficient, and increasingly digital by default.</p>
<p>You’ll work closely with the Digital Customer Journey Lead, Customer Services, IT, and service areas across the Council to configure and support online services, automate processes where possible, and ensure digital solutions meet both user needs and organisational requirements.</p>
<p>A significant part of the role involves configuring and customising CRM and CMS platforms within a low-code environment, including online forms, workflows, and user interfaces, as well as integrating services with back-office systems and payment platforms using APIs and other integration methods.</p>
<p>You’ll also play an important role in supporting major digital platform upgrades and technical releases, working alongside IT teams and external suppliers to ensure systems remain secure, stable, and fit for future development.</p>
<p>This role requires strong problem-solving skills and a technical mindset. You’ll be responsible for diagnosing and resolving day-to-day technical or process issues affecting live digital services, testing and quality-assuring changes, and ensuring issues are resolved effectively.</p>
<p>You’ll have a strong understanding of user-centred design and accessibility, ensuring digital services are intuitive, inclusive, and compliant with accessibility standards, and you’ll be comfortable working collaboratively across teams in a fast-paced environment.</p>
<p>If you enjoy working on digital platforms, overseeing service design and technical problem-solving and want to make a real impact on how our services are delivered, we’d love to hear from you.</p>
<p><strong>Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.</strong></p>
<p><strong>We offer:</strong></p>
<ul>
<li>Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours</li>
<li>Up to 31 days annual leave</li>
<li>Flexible contracts requiring 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire</li>
</ul>
<p><strong>Our Benefits include:</strong></p>
<ul>
<li>Local Government Pension Scheme</li>
<li>Option to buy extra annual leave</li>
<li>Cycle to Work, home tech, and car salary sacrifice schemes</li>
<li>Discounts at major retailers via the Vivup programme</li>
</ul>
<p>We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age.</p>

Web Development Officer

<h4>Job summary</h4><p>The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government.</p><p>Our priorities are to drive a modern digital government, by:</p><ol><li> joining up public sector services</li><li> harnessing the power of AI for the public good</li><li> strengthening and extending our digital and data public infrastructure</li><li> elevating leadership and investing in talent</li><li> funding for outcomes and procuring for growth and innovation</li><li> committing to transparency and driving accountability</li></ol><p>We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.</p><p>We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.</p><p>The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.</p><p>Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need</p><h4>Job description</h4><p>We need your skills to embed transformative technology and effective use of it around the UK Public Sector. In this role you can help central and local government, the NHS, Police, as well as 400+ agencies and other bodies. By enabling the development of strategies, principles, standards and identifying best practice, as well as supporting the adoption and embedding of these into the public sector, you’ll help your 26,000+ digital and data colleagues in these organisations deliver transformational change.</p><p>As a Service Owner you will be a key part of a team that includes Digital and Data technologists and you will need to operate at scale connecting business areas and stakeholders while taking responsibility for governance and budget for the team.</p><br><ul><li>Work with principal technologists to design, develop and implement a digital technology observability strategy for HMG</li><li>Improving priority services - partnering with digital, policy and operational delivery colleagues across government to improve specific services and test new ideas. </li><li>Designing inclusive services - exploring how to make services available work for all users who need them and support those that unable to access them online. </li><li>Local government - extending the digital centre’s expertise and support to local authorities alongside MHCLG and other departments to join up central and local government</li></ul><br><p>What you will do </p><br><p>As a Service Owner, you’ll be accountable for several initiatives, taking a portfolio view and leading multiple multidisciplinary teams. For example: </p><br><ol><li>Take responsibility with the Principal Technologist for an intent and strategy for the field you are aligned to, and gain endorsement across government for this</li><li>Ensure governance over the principles, standards and best practice published by your team and ensure these are life cycle managed</li><li>Lead the team’s agile working practices and come up with innovative ways of delivering your outcomes, including through technology vendors</li><li>Own the budget, successful operation and improvement of the products and services your team provides</li><li>Develop business cases to secure funding and land commercial deals to ensure the operational delivery of your planned products and services, iterating to improve the efficiency of your team’s operations</li><li>Work with senior stakeholders across HMG to develop, implement and maintain collaborative digital working practices, championing the sharing of data for the benefit of the public sector.</li></ol><h4>Person specification</h4><p>This role requires skills including:</p><ul><li>presenting to senior stakeholders, both technical (such as CTOs across Government) and non-technical (including ministers)</li><li>learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you</li><li>understanding of design, technology and data principles</li><li>thinking of new and innovative ways of working to achieve the right outcomes while leading your team using agile and lean practices</li><li>experience managing budgets, developing an agile business case and experience working with budgetary constraints</li><li>using User Centred insights to anticipate problems, defending against them at the right time, and understanding how the problem fits into the larger picture</li><li>developing long term plans while taking a discerning and metrics based approach to focussing on what is most important and most relevant</li><li>applying strategic thinking to provide the best service for the end user</li><li>planning for, and implementing, change beyond immediate team, working with stakeholders to instil collaborative working practices and data sharing across the service life cycle that benefits HMG</li></ul><h4>Benefits</h4><p>There are many benefits of working at GDS, including:</p><ul><li>flexible hybrid working with flexi-time and the option to work part-time or condensed hours</li><li>a Civil Service Pension with an average employer contribution of 28.97%</li><li>25 days of annual leave, increasing by a day each year up to a maximum of 30 days</li><li>an extra day off for the King’s birthday</li><li>an in-year bonus scheme to recognise high performance</li><li>career progression and coaching, including a training budget for personal development</li><li>a focus on wellbeing with access to an employee assistance programme</li><li>job satisfaction from making government services easier to use and more inclusive for people across the UK</li><li>advances on pay, including for travel season tickets</li><li>death in service benefits</li><li>cycle to work scheme and facilities</li><li>access to an employee discounts scheme</li><li>10 learning days per year</li><li>volunteering opportunities (5 special leave days per year)</li><li>access to a suite of learning activities through Civil Service learning</li></ul><p><br>Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></p><p><strong>Office attendance</strong><br>The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.<br>DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>The standard selection process for roles at GDS consists of:</p><ul><li>a simple application screening process - We only ask for a CV and to answer two application questions.</li><li>a 60 minute video interview which will feature a scenario based presentation. Details of which will be shared with invited candidates prior to the interview.</li></ul><p>Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.</p><p>In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is: <strong>Please tell us about a time when you have been accountable for a complex technical delivery that involved multiple organisations? Please answer using the STAR (Situation, Task, Action, Result) format.</strong></p><p>In the Civil Service, we use <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.</p><p>For this role we’ll be assessing you against the following <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank">Civil Service Behaviours</a>:</p><ul><li>Seeing the Big Picture</li><li>Delivering at Pace</li><li>Working Together</li><li>Managing a Quality Service</li></ul><p>We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the <a href="https://ddat-capability-framework.service.gov.uk/role/service-owner" target="_blank">Service Owner</a> role:</p><ul><li>Adapting to Delivery Methodologies</li><li>Applying User Centred Insights</li><li>Operational Management</li><li>Strategic Ownership</li></ul><p>Want to know more about who Government Digital and Data are? <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdsit.pagetiger.com%2Fbzwfhzv%2F1&amp;data=05%7C02%7CKhaitan.Samji%40dsit.gov.uk%7Cde18d021b40f4f03485208de15fa630f%7Ccbac700502c143ebb497e6492d1b2dd8%7C0%7C0%7C638972362324010808%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=xQkVZHlVGDaYxsy1XM84wV55nJg1h34DK%2Fxh3eAlHXM%3D&amp;reserved=0" target="_blank">Click Here</a></p><p><strong>Recruitment Timeline</strong></p><p>Sift completion: 26/1/26</p><p>Panel interviews: Week commencing 2/2/26</p><p>Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.</p><p>A reserve list will be held for a period of 12 months, from which further appointments can be made.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027" target="_blank">Civil Service People Plan</a> and <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">the Civil Service D&amp;I Strategy</a>.</p><br><p><strong>Sponsorship</strong></p><p>DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href="mailto:gds-complaints@dsit.gov.uk" target="_blank">gds-complaints@dsit.gov.uk</a> in the first instance.<br><br>If you are not satisfied with the response you receive you can contact the Civil Service Commission by email: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a> Or in writing: Civil Service Commission, Room G/8 1 Horse Guards Road, London, SW1A 2HQ.<br><br>

Service Owner

Senior Enterprise Architect - Data

Senior Technical Lead

UK Health Security Agency

Head of Digital Products and Services

Home Office

Technology Delivery Manager, Migration & Borders Technology Portfolio

<h4>Job summary</h4><p>The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. </p><p>Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. </p><p>Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. </p><p>Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. </p><p>The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the <a href="https://www.womenintechemployerawards.co.uk/shortlist-2024" target="_blank">Women in Tech awards</a> and won the award in 2025! </p><h4>Job description</h4><p>We are looking for a dynamic Application Support Engineer. The service desk will support various applications such as the Atlassian Suite, Zendesk, Google Workspace, Intune and other productivity applications in use across the department. In this role, you’ll not only contribute to the design of the support process of these vital applications, but also ensure their stability, robustness, and resilience to help us keep our digital services running smoothly and efficiently. </p><p><strong>About you </strong></p><p>As an Application Support Engineer, you will work in a dynamic, agile environment, reporting to the Application Support Lead, and working alongside other application engineers and other roles in DDaT, such as Delivery Managers, Business Analysts, DevOps engineers, Architects and Testers. You will be responsible for managing the 1st and 2nd line technical support for various SaaS Applications across the department. </p><p>You’ll look for opportunities to improve process efficiency, identify new available features, make use of automations where possible and work with various teams when onboarding new applications. You’ll also be actively participating in improving the capability of the Application Support team, as well as presenting at Show and Tells to share new features to the team and stakeholders. </p><p><strong>Main responsibilities </strong></p><p>You will be: </p><ul><li>Manage the Application Support service desk to ensure that issues are being resolved in a timely manner within the SLA </li><li>Work with stakeholders to identify new solutions based on upcoming requirements </li><li>Participate in testing and validation of solution designs, using automation where possible </li><li>Organise training sessions for users and junior staff members </li><li>Liaise with SaaS suppliers for any outages and escalations </li></ul><h4>Person specification</h4><p>It is essential that you have: </p><ul><li><strong>Experience supporting tools such as Atlassian, Zendesk, Google Workspace (Lead Criteria)</strong></li><li>Experience on a Service Desk </li><li>Experience in working in agile/rapid application development teams, contributing to solution delivery and decision making throughout the full agile delivery lifecycle</li><li>Experience of recommending and assessing tooling standards to be used for application engineering</li><li>Experience of collaborating with stakeholders to improve application usability and performance</li><li>Problem-solving skills </li></ul><p>It is desirable that you have: </p><ul><li>Experience with Microsoft 365 </li><li>Experience with ServiceNow </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Technical Understanding</li><li>User focus</li><li>Technical Specialism</li><li>Ownership and Initiative</li><li>Continual Service Improvement</li></ul><h4>Benefits</h4><ul><li>Learning and development tailored to your role</li><li>A flexible, hybrid working environment with options like condensed hours </li><li>A culture encouraging inclusion and diversity </li><li>A Civil Service pension with an average employer contribution of 28.97%</li><li>Annual leave starting at 25 days rising to 30 days with service </li><li>Three paid volunteering days a year </li><li>An employee benefits programme including cycle to work</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the <a href="https://digitaltrade.blog.gov.uk/2022/10/20/the-civil-service-recruitment-process-explained-part-1/" target="_blank">application process</a> you will be asked to upload a two-page CV and complete a 750 word personal statement outlining how you meet the essential skills and experience listed above. You can use bullet points and subheadings if you prefer. </p><p>Sift will be from week commencing 2/02/2026 </p><p>Interviews will be from week commencing 16/02/2026 </p><p>Please note these dates are indicative and may be subject to change. </p><p>If there is a high volume of applications, we will sift looking at your <strong>first essential criterion only</strong>. You may then be progressed to full sift or straight to interview. </p><p><strong>How we interview </strong></p><p>At the <a href="https://digitaltrade.blog.gov.uk/2020/10/05/what-does-a-good-interview-look-like/" target="_blank">interview stage</a> for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> framework. These are role specific and in line with the <a href="https://ddat-capability-framework.service.gov.uk/" target="_blank">DDaT Capability Framework</a>. </p><p><strong>How we offer </strong></p><p>Offers will be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for. </p><p>This role requires <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc" target="_blank">SC clearance</a>. DBT’s requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn. </p><p>Checks will also be made against: </p><ul><li>departmental or company records (personnel files, staff reports, sick leave reports and security records) </li><li>UK criminal records covering both spent and unspent criminal records </li><li>your credit and financial history with a credit reference agency </li><li>security services record </li><li>location details </li></ul><p><strong>More about us </strong></p><p>This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. DBT employees are contracted to work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered. </p><p>You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure in the candidate pack attached to this advert. </p><p>Find out more about life at DBT, our benefits and meet the team by watching our <a href="https://www.youtube.com/watch?v=O2PJ26zIZwk" target="_blank">video</a> or reading <a href="https://digitaltrade.blog.gov.uk/" target="_blank">our blog!</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : DDaT Recruitment</li><li>Email : <a href="mailto:Ddat.recruitment@businessandtrade.gov.uk" target="_blank">Ddat.recruitment@businessandtrade.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Ddat.recruitment@businessandtrade.gov.uk" target="_blank">Ddat.recruitment@businessandtrade.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance <a href="mailto:Resourcing@trade.gov.uk" target="_blank">contact DBT by email at Resourcing@trade.gov.uk.</a> If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/08/Complaints_Handling_Procedure-AUGUST-2018.docx.pdf”" target="_blank">Civil Service Commission Complaints</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5NTQmdmVyaWZ5PTJiODIwZWZmZDllNzMwZDMwY2Y5YzM3ZTc5N2E1ZGRmJnJlcXNpZz0xNzY4NTM3OTY0LTk0Y2QxNzRhY2Y2OWQ5YzIyMTAxYTc4NTFiMTJkNzkyZTY4NmMyN2E=" target="_blank">DDaT Candidate Pack Opens in new window</a> (pdf, 506kB)

Department for Business and Trade

Application Support Engineer

Lead Product Manager – ServiceNow

Senior Data Governance Manager

Animal and Plant Health Agency

IT Operations and Change Senior Analyst

Data Insights Product Analyst

Network Operations Engineer

Associate IT Operations Controller

Senior IT Service Manager

Senior Cyber Platform Engineer

<h4>Job summary</h4><p>We are currently recruiting for an exciting opportunity at HM Land Registry in our Knowledge and Information Management (KIM) directorate for the post of an Information Manager.</p><p>As an Information Manager, you’ll lead the use of SharePoint as our primary system for managing corporate records, ensuring compliance with statutory obligations and driving automation for retention and data protection. You’ll champion best practice, improve digital skills, and develop clear guidance to help colleagues manage information securely and effectively. Working with stakeholders across the organisation, you’ll take ownership of key workstreams that support compliance and strengthen collaboration.</p><h4>Job description</h4><p>In the role of Information Manager you will promote a strong culture of information management across HM Land Registry, advocating the importance of compliance with records management legislation and its role in supporting data protection and freedom of information requirements.</p><p>You will ensure the organisation maximises the use of SharePoint and MS Teams for capturing and managing corporate records, applying and automating retention policies, and overseeing the review and disposition of digital records to meet statutory obligations.</p><p>Designing and delivering training and awareness activities, both online and face-to-face, you will build staff capability and confidence in managing information securely and collaborating effectively. Working closely with stakeholders, the role will assess and migrate documents to SharePoint, review and improve policies and guidance, and manage processes for secure digital collaboration with external partners.</p><p>As Information Manager you will lead on managing key information-related risks, and maintain critical KIM SharePoint and Teams sites to ensure compliance with legislation and policy.</p><p>In addition, the role will contribute to wider team objectives, represent HMLR in external professional networks, and maintain up-to-date knowledge of regulatory standards, best practice and emerging technologies, while following a programme of continual professional development.</p><h4>Person specification</h4><p>To be successful in this role you will have recent experience using SharePoint and Microsoft Teams to capture and manage corporate records, including designing and implementing new sites. You are confident engaging stakeholders at all levels and can devise and deliver learning and awareness programmes covering information management and information rights.</p><p>You understand information security requirements and the protection of digital information, and you have a track record of developing record management policy and undertaking compliance activities. You can advise senior managers on information‑related risks and the organisation of corporate information, bringing a strategic, flexible, service‑focused approach - able to deliver, develop and continuously enhance a high‑quality service.</p><p>HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).</p><p>For more information about the role, please see the attached job description. </p><h4>Qualifications</h4>You must hold a recognised professional qualification in Records Management<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £39,849, HM Land Registry contributes £11,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><br><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p>To apply, please complete the online application form and personal statement. </p><p>The personal statement section (in no more than 1000 words) must be used to provide details of how you meet the following essential experience: </p><ul><li>Recent experience in the effective use development of best practice for using SharePoint and MS Teams for the capture and management of corporate records and information</li><li>Ability to drive a strategic agenda, engage with stakeholders and advise senior management on the management and organisation of corporate information</li><li>Experience of engaging with key stakeholders and helping to devise and implement programmes of learning and awareness around information management, information rights, SharePoint and MS Teams</li><li>Experience of developing records management policy and undertaking compliance activities</li></ul><p>In the event of high numbers of applications, the leading criteria for the sift will be:</p><ul><li>Experience of developing records management policy and undertaking compliance activities</li></ul><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.</p><p>The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a MS Teams interview and pre-prepared presentation exercise, which will be held on W/C 2 February 2026. Details of the pre-prepared presentation will be sent to you should you get invited to the interview stage of the process.</p><p>The blended interview will assess the experience and behaviours listed in the Job Description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">strengths questions</a> is to reflect on what you identify as your own personal strengths, and your preferred ways of working.<br><br>Candidates may refer to notes within their interview, but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.<br>If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>The Civil Service values honesty and integrity and expects all candidates to share these values. Please ensure all examples provided throughout the recruitment process are representative of your own experience. Any instances of plagiarism or other forms of cheating (including the improper use of artificial intelligence) will be investigated and, if proven, the application will be withdrawn.</p><p><strong>Visa Sponsorship - </strong>Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category.</p><p>This role <strong>does not</strong> meet that category, and <strong>we will not sponsor a skilled worker visa</strong>. You must ensure you have the appropriate right to work in the UK before applying. </p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Joanne Ruff</li><li>Email : <a href="mailto:Joanne.Ruff@landregistry.gov.uk" target="_blank">Joanne.Ruff@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2OTAmdmVyaWZ5PTQwMTRjZWQ1NDg5Mjk4YjA2MzdiYTE1Yjg5N2Y2MDg5JnJlcXNpZz0xNzY3NjczMTEyLWJiMmVjODNhNzBiYWE5YmRhNmZhODUyODczNGRiMWVlOWUwNDJiZDk=" target="_blank">HEO Information Manager Job Description Opens in new window</a> (pdf, 450kB)

HM Land Registry

Information Manager

<h4>Job summary</h4><p>The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures.</p><p>We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency.</p><p>This position aligns with the <a href="https://ddat-capability-framework.service.gov.uk/role/business-relationship-manager" target="_blank">Business Relationship Manager</a> role within the Government Digital and Data (GDAD) Profession Capability Framework.</p><h4>Job description</h4><p>IT capabilities are essential to the NCA’s mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK.</p><p>This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers.</p><p>To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges.</p><p>Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA’s vital mission.</p><br><p><strong>Duties and Responsibilities</strong></p><p><strong>Governance and Control - </strong>Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency.</p><p><strong>Knowledge Building and Performance Review - </strong>Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement.</p><p><strong>Managing a Quality Service - </strong>Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users.</p><p><strong>Assurance Management - </strong>Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services.</p><p><strong>Stakeholder Collaboration - </strong>Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network.</p><p><strong>Effective Problem-Solving Skills - </strong>Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery.</p><p><strong>A Product-Centric Approach - </strong>Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders.</p><h4>Person specification</h4><p><strong>Stakeholder Relationship Management - </strong>You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs.</p><p><strong>Continual Service Improvement - </strong>You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality.</p><p><strong>Service Focus - </strong>You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes.</p><p><strong>Business Analysis - </strong>You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits.</p><p><strong>Strategic Thinking - </strong>You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development.</p><p><strong>User Focus - </strong>You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind.</p><br><p><strong>Essential Criteria</strong></p><p><strong>Experience of working in an ITIL structured framework <em>or</em> experience of working in a SIAM environment - </strong>ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. </p><p>This must be evidenced in your application.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency.</li><li>Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies.</li><li>Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives.</li><li>User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.</li></ul><h4>Benefits</h4>Alongside your salary of £45,326, National Crime Agency contributes £13,130 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<strong>Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.</strong><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:central.recruitment@nca.gov.uk" target="_blank">central.recruitment@nca.gov.uk</a></li></ul>

Supporting Services Senior Officer

Senior Security Architect

Senior Service Designer

<h4>Job summary</h4><p>This role will support the Cabinet Office in its journey from Google based technology to Microsoft 365.</p><p>The role will be based in the Digital Knowledge &amp; Information Management (DKIM) team within Cabinet Office Digital. The DKIM team delivers the Cabinet Office’s priorities and purpose through providing digital information and records management, and archive services. The Cabinet Office creates some of the most important official records in government, including Prime Ministerial records.</p><h4>Job description</h4><p>You will be delivering responsive operational services by:<br></p><ul><li>Working with an agile DKIM M365 Ops team which involves collaboration with users and stakeholders including the programme DKIM team; Departmental Records Officers; Cabinet Office Business units and M365 champions; Team Owners.</li><li>Maturing the department’s use of the M365 functionality such as the development of workflows for Information and Records management.</li><li>Working with our technical partners to support deployment of new or updated apps and technical capabilities in M365 environments. </li><li>Ensure success and operational efficiency through change; continuous improvement; risk and reporting issues.</li><li>Respond to requests for Teams, SharePoint sites, information spaces.</li><li>Assess requirements, provide good practice advice, and propose technical solutions for information and records management within M365, utilising Purview and SharePoint admin centre.</li></ul><p>The postholder will work with the DKIM G7 Head of Unit to deliver business critical services. This includes:</p><ul><li>Supporting design and delivery of business transformation activity in our live services and the maturity of adoption of our M365 system;</li><li>Supporting delivery of business and government organisational change;</li><li>Auditing, assuring and enforcing information management good practice across the department.</li></ul><p>Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: <a href="https://dsit.pagetiger.com/bzwfhzv/1" target="_blank">https://dsit.pagetiger.com/bzwfhzv/1</a></p><h4>Person specification</h4><p>Requirements for this role:</p><ul><li>The post holder will need to demonstrate experience in information and records management in a Microsoft environment.</li><li>They will need to be highly organised, able to work collaboratively across multi-disciplinary teams to achieve good outcomes for our service by implementing digital solutions.</li><li>An excellent communicator, able to explain technical concepts simply and clearly to staff at all levels</li></ul><p><strong>Skills </strong></p><ul><li>Knowledge of the administration of Microsoft 365/ Teams/ SharePoint and experience of managing a live service</li><li>Legal and regulatory requirements affecting records and information management in the UK</li><li>Experience of utilising automation and workflow in M365/SharePoint/Teams/Purview</li><li>Experience of implementing Co-pilot in M365 </li><li>Experience of metadata, retention labels, permissions, taxonomies and content management</li><li>Experience of applying best practice for digital solutions in complex organisations</li></ul><p><strong>Qualifications</strong></p><p>A current, previous or working towards a professional accreditation in Information and Records Management, Archives and Records Management, similar or equivalent.</p><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Working Together</li><li>Changing and Improving</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Managing a Quality Service</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>M365</li></ul><h4>Benefits</h4>Alongside your salary of £43,760, Cabinet Office contributes £12,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role.</li><li>An environment with flexible working options.</li><li>A culture encouraging inclusion and diversity.</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank">Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.</li><li>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<p><strong>Application process<br></strong><br>As part of the application process, you will be asked to provide:</p><p>1. A CV<br>2. Statement of Suitability of no more than 500 words based on the Person Specification<br>3. Examples of the behaviours listed in the advert<br><br>The CV is for reference only and will not be assessed at sift stage. </p><p>Applications will be sifted on Statement of Suitability and the behaviours listed in the advert. </p><p>Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Managing a Quality Service.</p><p><strong>Selection process</strong></p><p>We'll assess you against these behaviours during the selection process, in which you will be expected to demonstrate relevant competencies form the Government Knowledge &amp; Information Management framework:</p><ul><li>Managing a Quality Service</li><li>Working Together</li><li>Changing and Improving</li></ul><p>The format of the interview will be questions on behaviours, experience, technical skills and strengths.</p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – w/c 19th January 2026</p><p>Expected interview date/s – 2nd February 2026</p><p>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.<br><br><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information <a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>.</p><p>If successful and transferring from another Government Department a criminal record check may be carried out. </p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading. </p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p>Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.<br></p><p>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.</p><p>This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><p>New entrants are expected to join on the minimum of the pay band.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>Feedback </strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : CO Digital Recruitment Team</li><li>Email : <a href="mailto:codigitalrecruitment@cabinetoffice.gov.uk" target="_blank">codigitalrecruitment@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a><br>If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: <a href="https://civilservicecommission.independent.gov.uk" target="_blank">https://civilservicecommission.independent.gov.uk</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY0ODMmdmVyaWZ5PTJkZThhZDc4MGEzZWNhZWE4MTg1ODY3YTMyMWVmMDBj" target="_blank">Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window</a> (docx, 83kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY0ODQmdmVyaWZ5PWE5ODcxMmYzMGMwOGMwZGI1MzhlYjVkNWI3MDAyZGQ0" target="_blank">Cabinet Office Employee Offer Opens in new window</a> (pdf, 302kB)

80 IT Support Jobs in North West