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<h1>Summary</h1>Senior BI Analyst with UX/UI SpecialisationAre you a UX/UI visionary passionate about transforming raw data into intuitive, engaging experiences that empower users to make smarter decisions?Job IntroductionJoin Notting Hill Genesis (NHG) as our Senior BI Analyst, where you'll blend 60% cutting-edge UX/UI design with 40% advanced BI analytics to revolutionise how we leverage data for social housing innovation. In this hybrid role, you'll spearhead user-centred design for Power BI dashboards and visualisations, conducting UX research, analysis, and evaluation to ensure seamless, accessible interfaces that anticipate user needs and drive operational efficiency. Drawing on your deep expertise in user experience design-from wireframing intuitive data flows and prototyping with tools like Axure RP with user testing - you'll collaborate cross-functional teams to translate complex stakeholder requirements into ethical, privacy-focused BI solutions that feel effortless and insightful. With hands-on Power BI proficiency, you'll manipulate and cleanse data, build scalable Azure-integrated prototypes, and mentor junior analysts on UX best practices.What you'll doYou'll be responsible for designing, developing, and maintaining BI solutions that enable effective decision-making and insight across NHG. Working independently and collaboratively, you'll lead the creation of data visualisations and analytical models using Power BI and Azure technologies.You'll also mentor others, helping to grow BI capability across the organisation while promoting best practices in analytics, data quality, and reporting.How you'll do it<ul><li>Develop complex BI solutions and dashboards using Power BI and Azure data services.</li><li>Collaborate with data engineers and business users to design effective data products.</li><li>Ensure BI systems are efficient, reliable, and aligned with NHG's business goals.</li><li>Support colleagues by sharing knowledge and improving analytical capability across teams.</li><li>Monitor and maintain BI solutions to ensure consistent performance and availability.</li><li>Troubleshoot issues proactively, escalating as needed and maintaining strong communication during incidents.</li><li>Champion data ethics, data quality, and user experience in all BI products.</li><li>Support the ongoing development of NHG's analytics roadmap.</li><li>Lead user-centred design for Power BI dashboards and data visualisations, ensuring intuitive, accessible, and efficient user experiences.</li><li>Conduct UX research, analysis, and evaluation to anticipate user needs and optimise interface usability.</li><li>Wireframe and prototype intuitive data flows using tools such as Axure RP, incorporating feedback through user testing and iteration.</li><li>Collaborate with cross-functional teams to translate complex stakeholder requirements into ethical, privacy-focused BI solutions.</li><li>Apply hands-on Power BI expertise to manipulate, cleanse, and visualise data effectively.</li><li>Design and build scalable, Azure-integrated prototypes that support enterprise-level reporting and analytics.</li><li>Mentor junior analysts on UX principles, data visualisation best practices, and human-centred design methodologies.</li></ul>Responsibilities<ul><li>Deliver high-quality BI insights that drive operational and strategic improvements.</li><li>Lead data visualisation projects, ensuring outputs are clear, accurate, and actionable.</li><li>Translate business needs into technical solutions and communicate findings to diverse audiences.</li><li>Maintain and improve data quality standards.</li><li>Mentor team members and support capability building across NHG.</li></ul>The ideal candidateWe believe great service starts with great people. You'll bring curiosity, creativity, and technical excellence - along with a passion for applying data science to make a tangible difference.Essential:<ul><li>Degree in Computer Science, Statistics, Mathematics, Economics, or related discipline.</li><li>Proven experience in developing BI solutions using Power BI and Azure.</li><li>Strong data modelling, cleansing, and transformation experience.</li><li>Experience working in cross-functional teams and translating business requirements into BI products.</li><li>Familiarity with version control systems (e.g., Git) and best practices in documentation.</li><li>Strong communication skills and ability to mentor others.</li><li>Awareness of ethics, privacy, and user experience principles in BI.</li><li>Pragmatism and determination to deliver effective results.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve your full potential. Benefits include:<ul><li>Excellent annual leave allowance and flexible working opportunities</li><li>Generous pension scheme</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Employee assistance and wellbeing services</li><li>Health cash plan</li><li>Staff discounts with leading retailers, gyms, and entertainment venues</li><li>Interest-free loans (season ticket, tenancy deposit, training)</li><li>Cycle to work scheme</li><li>Life Assurance (4x annual salary)</li></ul>All about usNotting Hill Genesis (NHG) is one of London's largest housing associations, providing affordable homes for over 170,000 residents. We are both a landlord and a developer, with more than 60,000 homes and 10,000 more in the pipeline.We welcome applications from everyone. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer, and we actively promote inclusion and equal opportunity for all.Learn more: <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a>Read about our diversity commitment: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">Diversity is our strength</a>Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Attend an interview with the selection panel.NHG reserves the right to close this vacancy early if sufficient applications are received.

Notting Hill Genesis

Senior BI Analyst with UX/UI Specialisation

This is a fantastic opportunity to join our ICT &amp; Data Management Department as a Service Delivery Officer (Assets)We are seeking a proactive and organised individual to join our stock and assets team, responsible for the provision and accurate recording of IT devices and assets.As a Service Delivery Officer in our ICT &amp; Data Management Department, you will play a key role in managing all hardware assets throughout their lifecycle, from delivery to disposal. You will ensure our processes for obtaining and deploying stock are followed, and that all assets are properly recorded and tracked in our databases.This is a fantastic opportunity for someone who is customer-focused, outcome-driven, and passionate about delivering excellent service. If you have a keen eye for detail, strong Word and Excel skills, and enjoy working in a fast-paced environment, we would love to hear from you.Main responsibilities include:<ul><li>Ensuring all IT hardware assets are managed through their full lifecycle</li><li>Obtaining, deploying, and recording stock as required</li><li>Processing daily requests promptly and accurately</li><li>Supporting stock tasks and project requirements as they arise</li><li>Monitoring stock levels to meet business needs</li></ul>Essential skills:<ul><li>Strong Word and Excel skills</li><li>Excellent organisational abilities</li><li>Attention to detail</li><li>Ability to work collaboratively within a team</li></ul>If this sounds like the role for you, apply today and help us deliver outstanding IT services across the organisation!You will be responsible for ensuring all hardware assets are managed through their lifecycleEaling Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.This post is subject to Ealing’s enhanced vetting process.<a href="https://www.ealing.gov.uk/download/downloads/id/21200/ejr013377_-_ict_service_delivery_officer_stock.pdf" target="_blank">Role Profile</a><ul></ul>

London Borough of Ealing

ICT Service Delivery Officer (Assets)

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about making a meaningful difference in the lives of children and young people? We are looking for an outstanding professional to join our team and play a key role in shaping and supporting innovative system activities that enhance service delivery across Children and Young People (CYP) Services. In this role, you will collaborate closely with the Data and Business Intelligence teams, as well as CYP Services, to configure and optimise systems that enable staff to work effectively with children and families. Your work will ensure that our systems not only support day-to-day operations but also provide accurate reporting on performance indicators, including nationally collected data. This is an exciting opportunity for a highly motivated and detail-oriented individual with expertise in case management systems within Children’s Social Care. If you thrive in a dynamic environment, have strong communication skills, and can lead on design and delivery of system features, we’d love to hear from you.What’s the role?<ul> <li>Collaborate across teams – Work closely with the Data team, Business Intelligence team, and CYP Services to deliver system configurations and new features that enhance the efficiency and effectiveness of services for children and young people.</li> <li>Drive improvement and reporting – Provide accurate and timely reporting into programme management and service improvement plans, ensuring feature requests are prioritised and processed alongside strategic development initiatives.</li> <li>Enable frontline success – Ensure systems are designed to support staff in their day-to-day work with children and families, while maintaining the capability to report on key performance indicators, including nationally collected data.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe’re seeking a highly motivated, detail-oriented professional with a proven track record in developing case management systems within Children’s Social Care. You’ll bring excellent communication skills, the ability to stay organised under pressure, and a collaborative approach to working in a team environment.Key requirements include:<ul> <li>Technical expertise: Strong experience with form designer tools in Liquid Logic (System C) is essential, along with the ability to test new functionality and lead the design and delivery of features in existing case management systems (Access Group).</li> <li>Project lifecycle knowledge: Practical understanding of the full project lifecycle and the ability to work independently without detailed supervision.</li> <li>Domain knowledge: Familiarity with Children’s Social Care workflows is highly beneficial.</li> <li>Analytical mindset: Skilled in evidence-based decision making to ensure robust and effective solutions.</li></ul>If you’re passionate about supporting people and want to contribute to an environment where every individual’s unique contribution is valued, we encourage you to apply. This is more than a job — it’s an opportunity to help build a foundation for success and truly make a difference.LocationThe job is primarily based in Laurence House (Catford), but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>Out of hours working may be occasionally required for this job</li> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don’t accept &nbsp;CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Joe Bibby - <a href="mailto:joseph.bibby@lewisham.gov.uk" target="_blank">joseph.bibby@lewisham.gov.uk</a>Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/CYPsystemsDesignerJD" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£55,353 - £57,495 per annum (PO5)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>





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London Borough of Lewisham

CYP Systems Designer

This is an excellent opportunity to join a dynamic ICT Department. We are seeking to appoint a Service Delivery Administrator (2nd Line Engineer) to be part of our Service Delivery team, providing high-quality, customer-focused ICT support services.We are looking for highly motivated individuals with outstanding customer service skills and a genuine enthusiasm for working within IT.Candidates should be capable of:<ul><li>Delivering 2nd line IT support and resolving IT queries received via our service portal, email, telephone or in person.</li><li>Supporting Windows 11 in a Microsoft domain environment.</li><li>Addressing telephony, desktop/laptop, and application-related issues, in collaboration with third parties and internal support teams as needed.</li><li>Contributing to the development of service desk documentation including Standard Operating Procedures (SOP).</li><li>Working with other ICT staff members of the team, when facing Sev-1/Priority 1 incidents that affect our service.</li><li>Participating in project activities and tasks as required; Prince 2 Foundation certification is advantageous but not essential.</li><li>Deploying, troubleshooting, and maintaining hardware using GPOs, Intune Configuration profiles and onboarding devices via MS Autopilot.</li><li>Demonstratable knowledge of cybersecurity best practices and data safeguarding.</li><li>Exhibiting experience in the use of MDM technologies, such as MS Intune.</li><li>Exhibiting a methodical approach to problem solving, whilst keeping a level head during our busy periods and during incidents that may affect our service.</li><li>Mentoring and offering advice and guidance to junior staff but also non-IT members of staff.</li></ul>The ideal candidate will:<ul><li>Be committed to delivering exceptional customer service.</li><li>Communicate effectively with customers and colleagues across all levels of the organisation.</li><li>Possess strong troubleshooting skills across hardware, software, and third-party systems.</li><li>Exhibit flexibility to meet the evolving needs of the service.</li><li>Demonstrate self-management and adaptability to reprioritise work in a dynamic environment.</li><li>Display meticulous attention to detail and proactive initiative.</li><li>Effectively plan and prioritise workload without supervision to meet SLA requirements.</li><li>Hold an ITIL Foundation qualification.</li><li>Have experience of using MDM technology to manage end user devices, such as phones, laptops, tablets, and desktop PCs.</li><li>Have experience of working with technologies such as Citrix VPNs, ADCs, and an awareness of firewall technologies from various vendors.</li></ul>You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.Please note that this position is subject to Ealing’s enhanced vetting process.Full Clean Driving Licence is required. Closing date: Thursday 27 November 2025Interview dates: Week commencing 08 December 2025.TO APPLY FOR THIS ROLE, PLEASE RETURN TO THE <a href="https://jobs.ealing.gov.uk/ealing-council-filter/" target="_blank">EALING COUNCIL VACANCY</a> SEARCH PAGE AND CLICK ON ‘APPLY ONLINE’ IN THE RELEVANT JOB SUMMARY BOX.<a href="https://www.ealing.gov.uk/download/downloads/id/21191/ict_service_delivery_administrator.pdf" target="_blank">Role profile</a><ul></ul>

ICT Service Delivery Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1647/ICT_Technician_RP.pdf" target="_blank">ICT_Technician_RP</a></li>
</ul>

Please apply online via the link provided by completing our application form. Please note, we do not accept CVs for this position.



About the Role: We are seeking a proactive and customer-focused ICT Technician to join our dynamic team. This is an exciting opportunity to play a key role in supporting and maintaining our ICT infrastructure, ensuring staff have the tools and systems they need to deliver excellent services.
Key Responsibilities: • &nbsp; &nbsp;Provide first and second-line technical support for software, hardware, and basic network issues. • &nbsp; &nbsp;Install, configure, and maintain desktops, laptops, and mobile devices. • &nbsp; &nbsp;Manage user accounts, permissions, and access in line with organisational policies. • &nbsp; &nbsp;Assist with onboarding new staff by creating relevant accounts, ensuring they have the right equipment, and delivering basic training. • &nbsp; &nbsp;Maintain accurate records of assets and support requests using our IT service management system. • &nbsp; &nbsp;Collaborate with colleagues to deliver ICT projects and drive continuous improvements.
What We’re Looking For: • &nbsp; &nbsp;Strong troubleshooting skills and a logical approach to problem-solving. • &nbsp; &nbsp;Experience with Windows operating systems, Microsoft 365, and basic networking. • &nbsp; &nbsp;Excellent communication skills with a customer-first mindset. • &nbsp; &nbsp;Ability to prioritise tasks and work effectively under pressure. • &nbsp; &nbsp;A commitment to learning and adapting to new technologies and applications.
Desirable: • &nbsp; &nbsp;Knowledge of Active Directory. • &nbsp; &nbsp;Exposure to Microsoft Intune, Windows Server, Citrix, and hybrid environments.
Why Join Us? • &nbsp; &nbsp;Work in a supportive team environment with opportunities for professional development. • &nbsp; &nbsp;As a small team, you will gain exposure to all elements of ICT—from infrastructure and networking to end-user support and project delivery. • &nbsp; &nbsp;Be part of an organisation undergoing an exciting transformation to modern technology.
In return you will benefit from a competitive salary, 24 days annual leave (rising to 29 days after 5 years service), entitlement to join the local government pension scheme, subsidised gym membership and heavily subsidised car parking.
Closing date: &nbsp; &nbsp;5th December 2025 Interviews: &nbsp; &nbsp; 15th- 17th December 2025

ICT Technician

Title: Software Engineer .NET Contract Type: 12-month &amp; 18-month Fixed-Term Contracts, Full-Time, 35 hoursSalary: Salary starting from £47,920 (Manchester) per annum and from £55,270 (London) depending on experience and locationGrade: 10Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: Sunday 23rd November 2025Interview Dates: First stage interview will take place on the 26th November. Second stage will take place on the 5th December 2025Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIpxo2qmiBw6P65bPS/lzm44x7o40qnpH/HjGe4jY46klgxTN7wbJ+AhtXHr+ZFZJ" target="_blank">Software Engineer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:We have an exciting opportunity for a .NET Software Engineer to join our team to support our large transformation programme, leveraging the latest technologies to become a data driven organisation. Your impact in the role: You will work in a team of Engineers to develop products and technology that will serve the needs of our business and customers, for example: <ul><li>Developing features and capabilities for end users, either external customers or internal employees.</li><li>Building integrations between a mixture of in-house developed and off the shelf systems, as well as Azure.</li><li>Building CI/CD pipelines in Azure DevOps, improving security and implementing monitoring in Azure.</li></ul>We are looking for candidates who are self-motivated, are passionate about learning, and improving code to deliver value to the business. Your responsibilities are to:<ul><li>Work within an agile engineering squad to design, develop and maintain robust and reliable solutions, to defined IT requirements in line with departmental standards and procedures</li><li>Write clean, scalable code using .NET programming languages primarily using C#</li><li>Investigate and propose solutions to development and design problems.</li><li>Ability to communicate complex technical information clearly and concisely to both technical and non-technical audiences, with strong oral, written, and documentation skills</li><li>Shares knowledge and experience in own specialism to help others</li><li>Conduct analysis to determine integration needs and design and plan integrations.</li><li>Collaborate in code reviews and apply best practices to ensure high-quality outcomes, while proactively improving software performance by diagnosing and resolving critical issues</li><li>Participate in common agile ceremonies (estimations, backlog prioritisation, show &amp; tell, daily stand-ups, retrospectives, etc.)</li><li>Keep up to date with and exploit opportunities to use the latest technologies</li></ul>What you'll bring:<ul><li>Experience in ASP .NET MVC (.NET Framework and .NET Core), C#, HTML/CSS, Sass, JavaScript, jQuery</li><li>Experience with Azure e.g. Azure Functions, Logic Apps, APIs, APIM, App insights, Azure Service bus, Azure Data Factory, Storage Accounts, App insights and Log analytics</li><li>Relational Databases (e.g. MS SQL, Azure SQL, TSQL, Stored Procedures, CTE), with query optimisation a bonus</li><li>Knowledge of unit Testing, TDD practices using Playwright, xUnit, NUnit etc.</li><li>Working knowledge of DevOps and CI/CD principles and practices, ideally based on AzureDevOps pipelines and/or Git</li><li>Proven expertise in Object-Oriented Programming and SOLID principles, combined with hands-on experience in Agile/Scrum delivery and end-to-end software development using robust SDLC methodologies.</li><li>Problem solving, analytical and debugging skills</li><li>Ability to work both independently and as part of a team.</li><li>Familiarity with best practices for credential management in a highly secure environment. Awareness and understanding of key DevSecOps.</li></ul>Desirables:<ul><li>Knowledge of ORM technologies (e.g., Entity Framework, Dapper, etc.)</li><li>React</li><li>Umbraco </li></ul>If this sounds like you, we would love for you to apply!If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ <ul></ul>

London and Quadrant Housing Trust

Software Engineer .NET

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<h1>Summary</h1>Cyber Security Compliance ManagerJoin us and help protect the data that protects our residents.At Notting Hill Genesis (NHG), we're on a mission to ensure our systems and data are resilient, compliant, and secure - protecting the trust of over 60,000 residents across London. As Cyber Security Compliance Manager, you'll be at the forefront of our efforts to strengthen governance, manage risk, and maintain compliance across our digital landscape.You'll work closely with colleagues across the organisation to embed security standards, manage frameworks such as NIST, ISO27001, and Cyber Essentials, and ensure we meet evolving regulatory expectations. This is a key role where your expertise will shape our cyber resilience and make security a proactive business enabler.What you'll doAs Cyber Security Compliance Manager, you'll oversee governance, risk, and compliance (GRC) activities that ensure NHG's systems and data remain protected. You will:<ul>
<li>Define and maintain cyber security policies and procedures, ensuring compliance with key frameworks such as NIST, ISO27001, and Cyber Essentials Plus.</li>
<li>Lead and coordinate cyber audits, vulnerability management, penetration testing, and disaster recovery oversight.</li>
<li>Manage governance and oversight of risk management processes, ensuring SLAs and compliance objectives are achieved.</li>
<li>Communicate cyber security goals and performance to senior management and governance committees.</li>
<li>Monitor supplier security performance and risk, ensuring third-party assurance.</li>
<li>Stay current with changes to legislation and standards, including UK GDPR, DPA, and PCI-DSS.</li>
<li>Support the development of strategic compliance plans and cyber maturity roadmaps to improve visibility, resilience, and trust.</li>
<li>Collaborate with Governance, Risk, and Data Protection teams to maintain alignment and best practice across NHG.</li>
</ul>Hybrid working is available, with at least two days a week based in an office or site location, and the remainder from home where appropriate.All about youYou're a passionate and proactive security professional with the technical depth and leadership to make a difference. You combine a solid understanding of compliance frameworks with the ability to engage, influence, and drive continuous improvement across diverse teams.Essential experience and qualifications:<ul>
<li>CISSP (or equivalent) professional qualification.</li>
<li>Substantial experience in a cyber governance, risk, or compliance role.</li>
<li>Strong working knowledge of ISO27001, NIST 800-53, and Cyber Essentials Plus accreditation.</li>
<li>Experience of vulnerability and risk management processes.</li>
<li>Working understanding of data protection legislation including UK GDPR, DPA, and PCI-DSS.</li>
<li>Experience engaging with security and threat intelligence networks such as NCSC.</li>
<li>Project management qualification (Prince2, Agile) preferred.</li>
</ul>Behaviours for successYou will live our values and bring them to life through your work:<ul>
<li>Compassionate - putting people and residents at the heart of decisions.</li>
<li>Progressive - striving for continuous improvement and innovation.</li>
<li>Dependable - consistently delivering high-quality, reliable outcomes.</li>
<li>Inclusive - valuing diversity and collaboration across all teams.</li>
<li>Empowered - enabling others to achieve their best.</li>
</ul>What's in it for youOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning and development options to help you achieve and maximise your potential.Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)</li>
<li>Generous pension scheme</li>
<li>Enhanced maternity, paternity, and adoption pay (qualifying period may apply)</li>
<li>Employee assistance - free confidential advice and counselling services</li>
<li>Health cash plan</li>
<li>Staff discounts across hundreds of retailers, gyms, restaurants, and entertainment venues</li>
<li>Interest-free loans (season ticket, tenancy deposit, and training loans)</li>
<li>Cycle to work scheme</li>
<li>Life Assurance - 4x annual salary</li>
</ul>All about usNotting Hill Genesis (NHG) is one of London's leading housing associations, providing affordable homes for Londoners.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline, employing around 1,500 staff. To learn more about who we are and what makes us different, visit <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a>We welcome applications from everyone and actively promote diversity and inclusion across all levels of the organisation. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer.Find out more about our approach to equality, diversity and inclusion: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a>Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Attend an interview with the selection panel and complete an assessment.Please apply for this role online. If you are unable to apply online or require reasonable adjustments due to a disability or medical condition, please contact <a href="mailto:" target="_blank"></a>.If a redeployee applies for this role, their application will be considered before others.NHG reserves the right to close this vacancy early if sufficient applications are received, so we encourage early applications.

Cyber Security Compliance Manager

<h4>About the role</h4><h4>Role Summary</h4>To work with our TCH stakeholders to design, deliver and evaluate user training for IT applications delivered and supported by IT. <h4>Salary:</h4>£35,412 per annum<h4>Hours of Work:</h4>35 hours per week<h4>Contract:</h4>12 month fixed term contract<h4>Probation Period:</h4>Six months<h4>Notice Period:</h4>One month<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>“I have worked in the IT department for the last 8 years and have made it my mission to raise the profile of the department and services. As the IT Service Delivery Manager I feel I can take this to a new level and bring the quality I have shown in my front line work to the wider business. Do you have the passion and drive to join me on this adventure?"Ricky Brown, IT Service Delivery Manager<h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Develop and deliver IT training materials on a wide range of software applications (e.g., session plans, user guides, videos, and other interactive content). </li><li> Create impactful resources and update training manuals and handouts, such as user guides, manuals, and hints-and-tips tailored to our staff. </li><li> Support technology change initiatives through tailored training solutions as part of projects and development release cycle and ensuring usage of systems is optimised. </li><li> Maintain relevant business applications knowledge and associated business policies, processes, and procedures. </li><li> Analyse individual and group training needs by gathering information pertaining to work procedures, workflow, and reports, understanding job specific functions and tasks and working directly with users to support adoption, understand the effectiveness of applications and identify opportunities for improvement. </li><li> Design, organise and effectively deliver training courses on IT applications to meet the needs of all staff, using technology and pre-developed learning assets (e-learning, recorded webinars, videos, user guides, etc.). </li><li> Monitor, evaluate and review the effectiveness and quality of training and learning programmes for continuous improvement. </li><li> Develop and maintain strong relationships with stakeholders to support the delivery of IT training services. </li><li> Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. </li><li> Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. </li><li> Operate as an effective member of the team, working within the agreed project delivery methodology. </li><li> Be the Subject Matter Expert for IT systems training, acting in an advisory and supporting capacity for business change projects and initiatives (e.g., training needs analysis, determining most appropriate training delivery methods, etc.). </li><li> Ensure effective communication across the business regarding system usage best practice, training courses and resources available. </li><li> Co-ordinate the administration of training courses, including diary management and database management. </li></ul><h4>General</h4><ul><li> To adhere to equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </li><li> To work onsite at least 4 days a week but the nature of the role could require a willingness to be flexible and be onsite daily. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education. </li><li> Competent user of Microsoft Office packages (Outlook, Word, and Excel). </li><li> Professional training or teaching qualification. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Sound experience of designing, delivering and evaluating training materials and programmes for business applications software (IT training experience). </li><li> Experience of working with in-house development teams, 3rd party application developers and solution providers. </li><li> Experience of designing and delivering IT skills training courses and materials to a wide range of users. </li><li> Good knowledge of project and programme management planning. </li><li> Ability to readily gain in depth knowledge and experience of use of multiple business IT systems and associated business working practices. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Able to present and communicate effectively on training related matters to a broad range of technical and non-technical colleagues. </li><li> Strong interpersonal, influencing and negotiation skills. </li><li> Good numerical and analytical skills. </li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li><li> Proactive approach to solving problems. </li><li> Able to work as an effective team member with minimum supervision. </li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail. </li><li> Demonstrates resilience in pressured and stressful situations. </li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality. </li><li> Ability to create an environment of trust, fairness, and openness. </li><li> Team player with a passion for technology and the ability to lead and motivate users. </li><li> Able to work with a high degree of autonomy and flexibility. </li><li> Committed to continuing personal and professional development. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Monday, 10 November 2025<h4>Interview Date:</h4>Wednesday, 19 November 2025<a href="https://prteam.typeform.com/to/TKgQm06N" target="_blank">Apply now</a>





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8 IT Support Jobs in Oxted RH8, UK