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Title: Site Setup &amp; Support EngineerContract Type: 6-month FTC, Full-Time, 35 hoursSalary: Starting from £35,951 per annum dependant on experience *Plus ECU AllowanceGrade: 7Reporting Office: London, Stratford Working location: You will travel to various L&amp;Q locations (sales suites, lodges, construction sites, offices) across EnglandPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: 35 Hours per week, Rota to cover operational hours of 8am-5pm Closing Date: 3rd December 2025Interview Dates: 1st Stage will be held on 10th December and 2nd Stage will be held on the 15th December 2025. Please note that in person interviews will be held for at least one of the interview stages for this role.Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAmeEa9aqHBIdAO5bPkKZ2e2Nr+dN5LA8BOIudyVWcOkOwFpn0wcjMJVh1dV2L3wCL" target="_blank">Site Setup &amp; Support Engineer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:Are you an experienced Technical Support professional looking for a Site Set-up &amp; Support Engineer role? Do you have the drive and experience to help L&amp;Q with its plans to invest, grow and transform its business to provide outstanding support to our Staff.The Site Set-up &amp; Support Engineer will be responsible for setting up, decommissioning, and supporting networks and IT equipment across all L&amp;Q locations, including sales suites, construction sites, care homes, and offices throughout England. A key focus of this role is supporting the WAN Refresh Project by helping deliver new internet circuits to remote sites across the North and South regions. Responsibilities include conducting and coordinating site surveys, scheduling and overseeing installations, liaising with vendors and internal teams, resolving technical issues, tracking deployment progress, and ensuring smooth transitions to the new WAN infrastructure. This position plays an essential role in enabling L&amp;Q’s operational needs and supporting its wider growth strategy. Reporting into the Technical Services Manager, the Site Set-up &amp; Support Engineer will be specifically aligned to the Service Delivery function, who’s focus it is to provide exceptional service to all customers, internal and external within the business. If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Be involved in the setting-up, decommissioning, and supporting of IT at L&amp;Q sites.</li><li>Prioritise, progress and resolve technical queries and service requests in accordance with SLA’s, in a fast-paced, organisation.</li><li>Represent the team at project meetings</li><li>Be responsible for stakeholder and vendor management</li><li>Be able to propose improvements that will result in improved quality and productivity </li><li>Be involved in network monitoring activities.</li><li>Resolve issues in a competent manner, whilst communicating professionally with the customer and members of the Service Desk, Infrastructure and Professional Services teams.</li><li>Proactively propose measures to prevent incidents and provide technical advice on measures to fix on-site issues.</li></ul>What you'll bring:<ul><li>Strong understanding of networking technologies (WAN, LAN, routers, switches, internet circuits).</li><li>Experience setting up, troubleshooting, and decommissioning IT and network equipment.</li><li>Familiarity with site connectivity requirements and infrastructure installations.</li><li>Ability to diagnose and resolve technical issues efficiently.</li><li>Experience working with Cisco Meraki.</li><li>Experienced working with, troubleshooting and improving Windows Server technologies, Windows 11 and Office 365 </li><li>Good understanding of Wi-Fi and networking </li><li>Strong documentation skills with high level of attention to detail and accuracy </li></ul>Project &amp; Deployment Experience<ul><li>Experience coordinating multi-site IT or network deployments.</li><li>Skilled in planning, scheduling, and managing site surveys and installations.</li><li>Ability to track project progress, manage documentation, and report on status.</li><li>Experience working with third-party vendors and service providers.</li></ul>Communication &amp; Stakeholder Management<ul><li>Strong communication skills for working with internal teams, external engineers, and site contacts.</li><li>Ability to explain technical information clearly to non-technical stakeholders.</li></ul>Organisational &amp; Problem-Solving Skills<ul><li>Excellent organisational skills to manage multiple tasks and sites simultaneously.</li><li>Strong problem-solving abilities, especially when resolving on-site technical or logistical issues.</li><li>Should have very good incident management skills and troubleshooting capabilities to identify the root cause of issues with hands on capability – essential </li><li>Solid communication and diplomacy skills with a strong ability to persuade and influence </li></ul>Flexibility &amp; Travel<ul><li>Willingness and ability to travel to various L&amp;Q locations (sales suites, lodges, construction sites, offices) across England.</li><li>Should have Full UK driving license and have access to a car with business use insurance </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.<ul></ul>

London and Quadrant Housing Trust

Site Setup & Support Engineer

Title: Service Desk Analyst Contract Type: 12-month Fixed-Term Contract , Full-Time 35 hoursSalary: £31,000 per annum Grade: 6Reporting Office: Manchester, Trafford Persona: Office Worker with one day a week working from home *Contractual hours to be worked from reporting office Working Pattern: Shifts range from 08:00-16:00/ 08:30-16:30/ 09:00-17:00 Closing Date: 30th November 2025Interview Dates: First stage 4th December 2025 &amp; 2nd stage 11th December 2025 *Please note that in person interviews will be held for at least one of the interview stages for this role. Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAO24XgUZR375UqgUVtwSo0+cLYEEuyHc9CvrOlV87Gt2EzcSk9ilDbcD0gd0BuuYE" target="_blank">Service Desk Analyst Role Profile.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&amp;Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at L&amp;Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a first-class service to our users. Reporting into the Service Desk Team Lead, the role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Who’s focus it is to provide exceptional service to all customers, internal and external to the business. If this sounds like you, we would love for you to apply!Your impact in the role:The Service Desk Analyst will: <ul><li>Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. </li><li>Work to agreed SLA’s and KPI’s, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are logged.</li><li>Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar).</li><li>Escalate when required for technical, 3rd party &amp;/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner.</li><li>Work collaboratively with other team members across technology. Demonstrate strong interpersonal and written skills.</li><li>Demonstrate exceptional customer service in day to day work with those internal to the business Apply approved diagnostic utilities to aid in troubleshooting. </li><li>Perform troubleshooting and issue resolution activity at the end-user computing and back-end environments, including but not limited to installing and upgrading hardware and software, databases, telephony, desktops and mobile devices. </li></ul>What you'll bring:<ul><li>Previous Service Desk/Help Desk Experience</li><li>ITIL Foundation Level knowledge or Higher (desirable)</li><li>Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD,</li><li>Mobile support for iOS/Android OS mobile devices</li><li>Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc.</li><li>Hands on knowledge of telephony, including mobile devices and within Microsoft Tea</li><li>Well-organised approach to work planning and time allocation to tasks, always providing great and efficient customer service and support to multiple business areas.</li><li>Excellent communication (written and verbal) and interpersonal skills. Ability to explain technical issues to those with non-technical backgrounds.</li><li>Excellent problem-solving skills, with a focus on providing exceptional customer service. </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





<ul></ul>

Service Desk Analyst (Manchester)

Title: Software Engineer - Power BIContract Type: Fixed Term Contract (12 Months)Salary: Salary starting from £45,920 pa (Regional) and from £55,270 pa (Inside London) depending on experience and location. Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile (20-40% in the office per week)Closing Date: 30th November 2025Interviews will take place on: 17th December 2025 (*There will be an online technical test to complete should your application be successful prior to the interview stage) Please click here for the role profile<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA7Oj6vEFWqUxkyajAoCK6se9xp7KcM+sCb3t3cvPD6JYZ/OHBVFErFfSXN4TqLPEG" target="_blank">Software Engineer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Software Engineering Team at L&amp;Q:<ul><li>We are building the next generation of data-driven reporting and analytics solutions — and this role puts you at the centre of it. You will develop and manage Power BI reports, dashboards, and data models that turn complex information into clear insights for the organisation.</li><li>Working as part of a collaborative agile squad, you will design and maintain enterprise-level BI solutions using Power BI, SQL, DAX, KQL and Power Query (M).</li><li>You will help shape our reporting standards, data models, and best practices — ensuring our data is trusted, consistent, and ready for self-service analytics across the business.</li><li>Building Power BI CI/CD pipelines in Azure DevOps, improving security, governance and implementing Azure monitoring capabilities using Power BI.</li><li>You will report to the Lead Software Engineer and work closely with Data Engineers, Analysts, Architects, and Product Owners. It is a hands-on, creative role that blends technical skill with problem-solving and collaboration.</li></ul>If this sounds like you, we would love for you to apply!Your impact in the role will be to:<ul><li>Design, develop, and maintain Power BI reports, dashboards, and datasets using best practices in DAX, Power Query (M), KQL and data modelling.</li><li>Building Power BI CI/CD pipelines in Azure DevOps for version controlling.</li><li>Build and optimise reusable data models to support enterprise-level reporting and self-service analytics.</li><li>Develop SQL queries, stored procedures, and views to support analytical and operational reporting needs.</li><li>Implement and manage Power BI Service administration, including workspace permissions, data refreshes, and row-level security.</li><li>Collaborate with engineers, architects, and analysts to design efficient data solutions that integrate with the wider enterprise data platform.</li><li>Write clean, scalable, and well-documented code while applying engineering best practices through peer reviews and agile ceremonies.</li><li>Troubleshoot issues, analyse root causes, and deliver effective technical solutions.</li><li>Communicate complex technical concepts clearly to both technical and non-technical stakeholders.</li><li>Stay up to date with emerging BI technologies, tools, and practices to continuously improve reporting capabilities.</li><li>Share knowledge and support capability growth across the teams.</li></ul>By creating robust Power BI solutions and collaborating closely with technical and business teams, you will help drive a culture of data-led insight across the organisation.What you'll bring:<ul><li>Strong hands-on experience designing and developing Power BI reports, dashboards, and data models.</li><li>Advanced knowledge of DAX, Power Query (M), KQL and Power BI Service administration.</li><li>Advanced Knowledge of AzureDevOps (CI/CD, version control, automated deployment) for Power BI.</li><li>Strong SQL expertise, including writing complex queries, stored procedures, and CTEs, with experience in query optimization, performance tuning, and designing data models for relational databases.</li><li>Good understanding of relational databases, data warehousing concepts, and dimensional modelling (Kimball or similar).</li><li>Experience collaborating within agile scrum delivery teams, throughout SDLC and contributing to iterative development cycles. Methodologies. Familiarity with best practices for credential management in a highly secure environment using DevSecOps.</li><li>Effective communication and documentation skills, with the ability to present technical concepts to non-technical audiences.</li><li>Passion for continuous learning and staying current with Power BI, Azure, and wider data technology trends.</li></ul>Desirable:<ul><li>Exposure to enterprise-level reporting governance, security, and performance optimisation practices.</li><li>Familiarity with Azure Data Services such as Azure SQL, Data Factory, Log Analytics, Azure Monitor and Synapse Analytics.</li><li>Integration with Microsoft tools (SharePoint, Power Apps, Teams)</li><li>Exposure to RESTful APIs</li><li>Understanding of data integration design, data repositories, and master data management (MDM) tools such as Semarchy.</li><li>Exposure to Unit 4, NEC Housing Management Systems (advantageous). </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ <ul></ul>

Software Engineer - Power BI

<ul></ul>





<h1>Summary</h1>Senior BI Analyst with UX/UI SpecialisationAre you a UX/UI visionary passionate about transforming raw data into intuitive, engaging experiences that empower users to make smarter decisions?Job IntroductionJoin Notting Hill Genesis (NHG) as our Senior BI Analyst, where you'll blend 60% cutting-edge UX/UI design with 40% advanced BI analytics to revolutionise how we leverage data for social housing innovation. In this hybrid role, you'll spearhead user-centred design for Power BI dashboards and visualisations, conducting UX research, analysis, and evaluation to ensure seamless, accessible interfaces that anticipate user needs and drive operational efficiency. Drawing on your deep expertise in user experience design-from wireframing intuitive data flows and prototyping with tools like Axure RP with user testing - you'll collaborate cross-functional teams to translate complex stakeholder requirements into ethical, privacy-focused BI solutions that feel effortless and insightful. With hands-on Power BI proficiency, you'll manipulate and cleanse data, build scalable Azure-integrated prototypes, and mentor junior analysts on UX best practices.What you'll doYou'll be responsible for designing, developing, and maintaining BI solutions that enable effective decision-making and insight across NHG. Working independently and collaboratively, you'll lead the creation of data visualisations and analytical models using Power BI and Azure technologies.You'll also mentor others, helping to grow BI capability across the organisation while promoting best practices in analytics, data quality, and reporting.How you'll do it<ul><li>Develop complex BI solutions and dashboards using Power BI and Azure data services.</li><li>Collaborate with data engineers and business users to design effective data products.</li><li>Ensure BI systems are efficient, reliable, and aligned with NHG's business goals.</li><li>Support colleagues by sharing knowledge and improving analytical capability across teams.</li><li>Monitor and maintain BI solutions to ensure consistent performance and availability.</li><li>Troubleshoot issues proactively, escalating as needed and maintaining strong communication during incidents.</li><li>Champion data ethics, data quality, and user experience in all BI products.</li><li>Support the ongoing development of NHG's analytics roadmap.</li><li>Lead user-centred design for Power BI dashboards and data visualisations, ensuring intuitive, accessible, and efficient user experiences.</li><li>Conduct UX research, analysis, and evaluation to anticipate user needs and optimise interface usability.</li><li>Wireframe and prototype intuitive data flows using tools such as Axure RP, incorporating feedback through user testing and iteration.</li><li>Collaborate with cross-functional teams to translate complex stakeholder requirements into ethical, privacy-focused BI solutions.</li><li>Apply hands-on Power BI expertise to manipulate, cleanse, and visualise data effectively.</li><li>Design and build scalable, Azure-integrated prototypes that support enterprise-level reporting and analytics.</li><li>Mentor junior analysts on UX principles, data visualisation best practices, and human-centred design methodologies.</li></ul>Responsibilities<ul><li>Deliver high-quality BI insights that drive operational and strategic improvements.</li><li>Lead data visualisation projects, ensuring outputs are clear, accurate, and actionable.</li><li>Translate business needs into technical solutions and communicate findings to diverse audiences.</li><li>Maintain and improve data quality standards.</li><li>Mentor team members and support capability building across NHG.</li></ul>The ideal candidateWe believe great service starts with great people. You'll bring curiosity, creativity, and technical excellence - along with a passion for applying data science to make a tangible difference.Essential:<ul><li>Degree in Computer Science, Statistics, Mathematics, Economics, or related discipline.</li><li>Proven experience in developing BI solutions using Power BI and Azure.</li><li>Strong data modelling, cleansing, and transformation experience.</li><li>Experience working in cross-functional teams and translating business requirements into BI products.</li><li>Familiarity with version control systems (e.g., Git) and best practices in documentation.</li><li>Strong communication skills and ability to mentor others.</li><li>Awareness of ethics, privacy, and user experience principles in BI.</li><li>Pragmatism and determination to deliver effective results.</li></ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve your full potential. Benefits include:<ul><li>Excellent annual leave allowance and flexible working opportunities</li><li>Generous pension scheme</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Employee assistance and wellbeing services</li><li>Health cash plan</li><li>Staff discounts with leading retailers, gyms, and entertainment venues</li><li>Interest-free loans (season ticket, tenancy deposit, training)</li><li>Cycle to work scheme</li><li>Life Assurance (4x annual salary)</li></ul>All about usNotting Hill Genesis (NHG) is one of London's largest housing associations, providing affordable homes for over 170,000 residents. We are both a landlord and a developer, with more than 60,000 homes and 10,000 more in the pipeline.We welcome applications from everyone. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer, and we actively promote inclusion and equal opportunity for all.Learn more: <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a>Read about our diversity commitment: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">Diversity is our strength</a>Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Attend an interview with the selection panel.NHG reserves the right to close this vacancy early if sufficient applications are received.

Notting Hill Genesis

Senior BI Analyst with UX/UI Specialisation

This is a fantastic opportunity to join our ICT &amp; Data Management Department as a Service Delivery Officer (Assets)We are seeking a proactive and organised individual to join our stock and assets team, responsible for the provision and accurate recording of IT devices and assets.As a Service Delivery Officer in our ICT &amp; Data Management Department, you will play a key role in managing all hardware assets throughout their lifecycle, from delivery to disposal. You will ensure our processes for obtaining and deploying stock are followed, and that all assets are properly recorded and tracked in our databases.This is a fantastic opportunity for someone who is customer-focused, outcome-driven, and passionate about delivering excellent service. If you have a keen eye for detail, strong Word and Excel skills, and enjoy working in a fast-paced environment, we would love to hear from you.Main responsibilities include:<ul><li>Ensuring all IT hardware assets are managed through their full lifecycle</li><li>Obtaining, deploying, and recording stock as required</li><li>Processing daily requests promptly and accurately</li><li>Supporting stock tasks and project requirements as they arise</li><li>Monitoring stock levels to meet business needs</li></ul>Essential skills:<ul><li>Strong Word and Excel skills</li><li>Excellent organisational abilities</li><li>Attention to detail</li><li>Ability to work collaboratively within a team</li></ul>If this sounds like the role for you, apply today and help us deliver outstanding IT services across the organisation!You will be responsible for ensuring all hardware assets are managed through their lifecycleEaling Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.This post is subject to Ealing’s enhanced vetting process.<a href="https://www.ealing.gov.uk/download/downloads/id/21200/ejr013377_-_ict_service_delivery_officer_stock.pdf" target="_blank">Role Profile</a><ul></ul>

London Borough of Ealing

ICT Service Delivery Officer (Assets)

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about making a meaningful difference in the lives of children and young people? We are looking for an outstanding professional to join our team and play a key role in shaping and supporting innovative system activities that enhance service delivery across Children and Young People (CYP) Services. In this role, you will collaborate closely with the Data and Business Intelligence teams, as well as CYP Services, to configure and optimise systems that enable staff to work effectively with children and families. Your work will ensure that our systems not only support day-to-day operations but also provide accurate reporting on performance indicators, including nationally collected data. This is an exciting opportunity for a highly motivated and detail-oriented individual with expertise in case management systems within Children’s Social Care. If you thrive in a dynamic environment, have strong communication skills, and can lead on design and delivery of system features, we’d love to hear from you.What’s the role?<ul> <li>Collaborate across teams – Work closely with the Data team, Business Intelligence team, and CYP Services to deliver system configurations and new features that enhance the efficiency and effectiveness of services for children and young people.</li> <li>Drive improvement and reporting – Provide accurate and timely reporting into programme management and service improvement plans, ensuring feature requests are prioritised and processed alongside strategic development initiatives.</li> <li>Enable frontline success – Ensure systems are designed to support staff in their day-to-day work with children and families, while maintaining the capability to report on key performance indicators, including nationally collected data.</li></ul>What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe’re seeking a highly motivated, detail-oriented professional with a proven track record in developing case management systems within Children’s Social Care. You’ll bring excellent communication skills, the ability to stay organised under pressure, and a collaborative approach to working in a team environment.Key requirements include:<ul> <li>Technical expertise: Strong experience with form designer tools in Liquid Logic (System C) is essential, along with the ability to test new functionality and lead the design and delivery of features in existing case management systems (Access Group).</li> <li>Project lifecycle knowledge: Practical understanding of the full project lifecycle and the ability to work independently without detailed supervision.</li> <li>Domain knowledge: Familiarity with Children’s Social Care workflows is highly beneficial.</li> <li>Analytical mindset: Skilled in evidence-based decision making to ensure robust and effective solutions.</li></ul>If you’re passionate about supporting people and want to contribute to an environment where every individual’s unique contribution is valued, we encourage you to apply. This is more than a job — it’s an opportunity to help build a foundation for success and truly make a difference.LocationThe job is primarily based in Laurence House (Catford), but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>Out of hours working may be occasionally required for this job</li> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don’t accept &nbsp;CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Joe Bibby - <a href="mailto:joseph.bibby@lewisham.gov.uk" target="_blank">joseph.bibby@lewisham.gov.uk</a>Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/CYPsystemsDesignerJD" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£55,353 - £57,495 per annum (PO5)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>





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London Borough of Lewisham

CYP Systems Designer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1647/ICT_Technician_RP.pdf" target="_blank">ICT_Technician_RP</a></li>
</ul>

Please apply online via the link provided by completing our application form. Please note, we do not accept CVs for this position.



About the Role: We are seeking a proactive and customer-focused ICT Technician to join our dynamic team. This is an exciting opportunity to play a key role in supporting and maintaining our ICT infrastructure, ensuring staff have the tools and systems they need to deliver excellent services.
Key Responsibilities: • &nbsp; &nbsp;Provide first and second-line technical support for software, hardware, and basic network issues. • &nbsp; &nbsp;Install, configure, and maintain desktops, laptops, and mobile devices. • &nbsp; &nbsp;Manage user accounts, permissions, and access in line with organisational policies. • &nbsp; &nbsp;Assist with onboarding new staff by creating relevant accounts, ensuring they have the right equipment, and delivering basic training. • &nbsp; &nbsp;Maintain accurate records of assets and support requests using our IT service management system. • &nbsp; &nbsp;Collaborate with colleagues to deliver ICT projects and drive continuous improvements.
What We’re Looking For: • &nbsp; &nbsp;Strong troubleshooting skills and a logical approach to problem-solving. • &nbsp; &nbsp;Experience with Windows operating systems, Microsoft 365, and basic networking. • &nbsp; &nbsp;Excellent communication skills with a customer-first mindset. • &nbsp; &nbsp;Ability to prioritise tasks and work effectively under pressure. • &nbsp; &nbsp;A commitment to learning and adapting to new technologies and applications.
Desirable: • &nbsp; &nbsp;Knowledge of Active Directory. • &nbsp; &nbsp;Exposure to Microsoft Intune, Windows Server, Citrix, and hybrid environments.
Why Join Us? • &nbsp; &nbsp;Work in a supportive team environment with opportunities for professional development. • &nbsp; &nbsp;As a small team, you will gain exposure to all elements of ICT—from infrastructure and networking to end-user support and project delivery. • &nbsp; &nbsp;Be part of an organisation undergoing an exciting transformation to modern technology.
In return you will benefit from a competitive salary, 24 days annual leave (rising to 29 days after 5 years service), entitlement to join the local government pension scheme, subsidised gym membership and heavily subsidised car parking.
Closing date: &nbsp; &nbsp;5th December 2025 Interviews: &nbsp; &nbsp; 15th- 17th December 2025

7 IT Support Jobs in Staines-upon-Thames, UK