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<h1>Summary</h1>Cyber Security Compliance ManagerJoin us and help protect the data that protects our residents.At Notting Hill Genesis (NHG), we're on a mission to ensure our systems and data are resilient, compliant, and secure - protecting the trust of over 60,000 residents across London. As Cyber Security Compliance Manager, you'll be at the forefront of our efforts to strengthen governance, manage risk, and maintain compliance across our digital landscape.You'll work closely with colleagues across the organisation to embed security standards, manage frameworks such as NIST, ISO27001, and Cyber Essentials, and ensure we meet evolving regulatory expectations. This is a key role where your expertise will shape our cyber resilience and make security a proactive business enabler.What you'll doAs Cyber Security Compliance Manager, you'll oversee governance, risk, and compliance (GRC) activities that ensure NHG's systems and data remain protected. You will:<ul>
<li>Define and maintain cyber security policies and procedures, ensuring compliance with key frameworks such as NIST, ISO27001, and Cyber Essentials Plus.</li>
<li>Lead and coordinate cyber audits, vulnerability management, penetration testing, and disaster recovery oversight.</li>
<li>Manage governance and oversight of risk management processes, ensuring SLAs and compliance objectives are achieved.</li>
<li>Communicate cyber security goals and performance to senior management and governance committees.</li>
<li>Monitor supplier security performance and risk, ensuring third-party assurance.</li>
<li>Stay current with changes to legislation and standards, including UK GDPR, DPA, and PCI-DSS.</li>
<li>Support the development of strategic compliance plans and cyber maturity roadmaps to improve visibility, resilience, and trust.</li>
<li>Collaborate with Governance, Risk, and Data Protection teams to maintain alignment and best practice across NHG.</li>
</ul>Hybrid working is available, with at least two days a week based in an office or site location, and the remainder from home where appropriate.All about youYou're a passionate and proactive security professional with the technical depth and leadership to make a difference. You combine a solid understanding of compliance frameworks with the ability to engage, influence, and drive continuous improvement across diverse teams.Essential experience and qualifications:<ul>
<li>CISSP (or equivalent) professional qualification.</li>
<li>Substantial experience in a cyber governance, risk, or compliance role.</li>
<li>Strong working knowledge of ISO27001, NIST 800-53, and Cyber Essentials Plus accreditation.</li>
<li>Experience of vulnerability and risk management processes.</li>
<li>Working understanding of data protection legislation including UK GDPR, DPA, and PCI-DSS.</li>
<li>Experience engaging with security and threat intelligence networks such as NCSC.</li>
<li>Project management qualification (Prince2, Agile) preferred.</li>
</ul>Behaviours for successYou will live our values and bring them to life through your work:<ul>
<li>Compassionate - putting people and residents at the heart of decisions.</li>
<li>Progressive - striving for continuous improvement and innovation.</li>
<li>Dependable - consistently delivering high-quality, reliable outcomes.</li>
<li>Inclusive - valuing diversity and collaboration across all teams.</li>
<li>Empowered - enabling others to achieve their best.</li>
</ul>What's in it for youOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning and development options to help you achieve and maximise your potential.Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)</li>
<li>Generous pension scheme</li>
<li>Enhanced maternity, paternity, and adoption pay (qualifying period may apply)</li>
<li>Employee assistance - free confidential advice and counselling services</li>
<li>Health cash plan</li>
<li>Staff discounts across hundreds of retailers, gyms, restaurants, and entertainment venues</li>
<li>Interest-free loans (season ticket, tenancy deposit, and training loans)</li>
<li>Cycle to work scheme</li>
<li>Life Assurance - 4x annual salary</li>
</ul>All about usNotting Hill Genesis (NHG) is one of London's leading housing associations, providing affordable homes for Londoners.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline, employing around 1,500 staff. To learn more about who we are and what makes us different, visit <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a>We welcome applications from everyone and actively promote diversity and inclusion across all levels of the organisation. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer.Find out more about our approach to equality, diversity and inclusion: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a>Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Attend an interview with the selection panel and complete an assessment.Please apply for this role online. If you are unable to apply online or require reasonable adjustments due to a disability or medical condition, please contact <a href="mailto:" target="_blank"></a>.If a redeployee applies for this role, their application will be considered before others.NHG reserves the right to close this vacancy early if sufficient applications are received, so we encourage early applications.

Notting Hill Genesis

Cyber Security Compliance Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0306/Job_Information_Pack_-_Service_Desk_Analyst.pdf" target="_blank">Job_Information_Pack_-_Service_Desk_Analyst</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Service Desk Analyst
Location of work: Town Hall, Reigate (some home working)
Salary: £28,725 - £30,657 (dependent on experience)
Basis: Permanent, Full Time, 36 hours per week
About the Role
We are seeking a motivated and customer-focused Service Desk Analyst to join our friendly and collaborative ICT team. In this varied and rewarding role, you will play a key part in ensuring that colleagues across the Council receive a consistently high standard of IT support.
You’ll handle incidents and service requests efficiently, communicate clearly and professionally, and contribute to the ongoing improvement of our ICT service delivery.
This position offers an excellent opportunity to further develop your technical expertise, with access to training and professional certifications to support your career progression.
Key Responsibilities
<ul>
<li>Provide 1st and 2nd line technical support, ensuring all incidents and requests are logged accurately and handled promptly.</li>
<li>Deliver excellent customer service by maintaining SLAs, keeping users informed, and ensuring all communication is clear, courteous, and professional.</li>
<li>Cover the service desk according to the team rota, managing requests through multiple channels (phone, email, and service portal).</li>
<li>Collaborate with 3rd line support teams and external suppliers to resolve complex issues, escalating where necessary to maintain progress.</li>
<li>Keep service desk records up to date with current status and progress notes, ensuring transparency and accountability.</li>
<li>Build, configure, and deploy laptops and mobile devices, providing ongoing support for hardware and software installations.</li>
<li>Continuously look for ways to improve service efficiency and the overall customer experience.</li>
</ul>
About You
You’ll have a strong technical background, excellent problem-solving skills, and a genuine passion for helping others. You’ll enjoy working in a team environment and take pride in delivering a professional, high-quality service.
You’ll bring:
<ul>
<li>Experience providing 1st and 2nd line IT support within a Service Desk environment.</li>
<li>Strong working knowledge of Microsoft Windows, Office 365, and related software and hardware.</li>
<li>Experience supporting laptops, mobile devices, and peripheral hardware.</li>
<li>Ability to install, configure, and troubleshoot software applications.</li>
<li>Excellent communication skills, both written and verbal, with the ability to explain technical information clearly.</li>
<li>Strong analytical and problem-solving abilities, with attention to detail.</li>
<li>A proactive, customer-focused attitude and a commitment to continuous improvement.</li>
<li>ITIL Foundation certification (desirable, but not essential).</li>
</ul>
The successful candidate will be required to undergo a basic DBS check.
Staff Benefits
In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and career development, some flexible and remote working.
We provide you with very competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact Paul Farrugia, Service Delivery Team Leader by emailing <a href="mailto:Paul.Farrugia@reigate-banstead.gov.uk" target="_blank">Paul.Farrugia@reigate-banstead.gov.uk</a>
We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.&nbsp;
Closing date: Sunday 16th November 2025 at 23:59
Interview date: Tuesday 25th and Wednesday 26th November 2025
Assessment date (if successful after interview): Week commencing Monday 1st December 2025
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See 'Who we are' as a council, to find out more about us: <a href="https://www.reigate-banstead.gov.uk/working-here" target="_blank">Who we are | Working here | Reigate and Banstead</a>

Service Desk Analyst

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Job Title:&nbsp;IT and Data Support Officer
Location:&nbsp;Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary:&nbsp;£28,560
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
<ul>
<li>Skills in data input, extraction, and reporting</li>
<li>Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office</li>
<li>Familiarity in externally used systems by Ministry of Justice is highly desirable</li>
<li>Ability to translate and present technical knowledge and information to non-technical teams</li>
<li>Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials</li>
<li>Working knowledge of business intelligence/reporting and database</li>
<li>Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels</li>
<li>Ability to problem solve, use own initiative, and work in a proactive manner</li>
<li>Ability to manage own time and determine priorities with competing tasks and meet deadlines</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

3 IT Support Jobs in Staines-upon-Thames, UK