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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1049/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1050/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1061/SON119010_Team_Manager_Systems_JD_final__5___1_.pdf" target="_blank">SON119010_Team_Manager_Systems_JD_final__5___1_</a></li>
</ul>

Please apply online by clicking the link below



There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
Team Manager Systems
Fixed Term Contract – 12 months initially with the possibility of being made permanent.
About the role:
We’re looking for a skilled and motivated Systems Team Manager to lead the Children’s Social Work and Education Systems team within our centralised Digital, Data and Technology (DDaT) function.
This is a key leadership role, responsible for ensuring our core systems: LiquidLogic (LCS, EHM, EYES), ContrOCC, and associated web portals are effectively supported, continuously improved, and aligned with both national and local priorities.
You will lead and manage a team of system professionals, including two System Leads and a wider team of 7 system support officers and act as the internal product owner for key systems, overseeing system enhancements, user engagement, and supplier relationships.
You will coordinate and deliver a high-quality support service for information and case management systems across Children’s Social Work and Education and run user groups, gather and prioritise requirements, and ensure systems are accessible, fit for purpose, and compliant with statutory requirements.
You will have responsibility for liaising with suppliers to escalate tickets and drive service improvements whilst ensuring robust business continuity and disaster recovery plans are in place. The role will support financial processes and system interfaces with corporate finance systems whilst providing specialist advice, training, and guidance to users and stakeholders. You will also be required to manage budgets and contribute to strategic planning and project delivery, including new initiatives such as AI functionality to optimise case work.
About the candidate:
We would like to hear from you if you have strong experience in application lifecycle management, system support, and project delivery. You have proven ability to lead and develop high-performing teams along with experience of excellent stakeholder engagement and communication skills along with knowledge of LiquidLogic systems (LCS, EHM, EYES) which is essential to undertake this role.
An understanding of children’s Social Work and public sector environments is highly desirable whilst being a proactive, solution-focused approach with a commitment to continuous improvement.
If you wish to discuss this role or require further information, please contact Karen Page, on email <a href="mailto:paulcusworth@wirral.gov.uk" target="_blank">paulcusworth@wirral.gov.uk</a>
Interviews to be held week commencing 1st December 2025.
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.
If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start:
Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.
We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.
Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a>
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.
Applications can only be accepted through the Jobs page following registration.&nbsp; Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK.&nbsp; Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Wirral Metropolitan Borough Council

Team Manager Systems

About the roleVacancy open to internal applicants of North Northants Council OnlyNorth Northants Council’s Technology, Digital and Data service is looking for customer-focused and enthusiastic individuals to join our dedicated and ambitious IT Service Delivery team. With ambitious aspirations and a desire to be an inspirational local government IT service, we are looking for talented and aspiring individuals to join us on this journey. If your passionate about IT, and you’re looking for a new challenge, an opportunity has arisen to join our team, as we are looking for current or aspiring 2nd Service Desk Analysts. Supporting a range of Colleagues across the County from several Front-line services supporting the local peoples of North Northants. As the Council develops its IT Platforms in a journey of change and improvement, you will be instrumental in providing support and development of key IT technologies and assisting staff with those changes.What will you be doing?As a member of the IT Service Delivery team, you will be providing 2nd Line IT Support to our userbase, alongside 1st Line colleagues, with a strong emphasis toward delivering change to North Northants Council's on-going IT Platform developments.The day to day will consist of providing support to those Platforms, being instrumental in both developing and rolling out new IT platforms, from systems to hardware, alongside supporting the userbase both in receiving those platforms, but also encouraging and aiding them in learning the day-to-day operations, taking forth lessons learned to provide an ongoing improvement to that support.Alongside this you will provide support to the business-as-usual operations, supporting the users in their day to day workings as they provide services to the local peoples of North Northants. About youAn organised, dynamic and enthusiastic individual will perform well. Willing to get involved in all duties, with particular focus on upcoming IT Platform changes and improvements, able to provide technical expertise and handle user support and direction.A good knowledge of IT and experience of working in an IT environment is essential to be successful in this role, and while you will pick up the ways of working, some experience of working in a government organisation or a company supporting a similar sized user base would be an advantage. We are very interested in people who are passionate about IT and customer service, who want to make a difference and who love to learn new skills and challenge themselves. If that sounds like you, don’t hesitate to put in an application. We have a user base presence throughout North Northamptonshire with our main sites being in Corby, Kettering, Thrapston and Wellingborough, so having the ability to travel between sites and your own transport is essential. Please refer to the attached job description and person specification and let us know how you would fit into the role in your application.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

2nd Line Service Desk Analyst

Job Title: Digital Services Support Manager Starting Salary: £48,226 progressing to £53,460 per annum Hours: 37 per week Location: Stevenage with hybrid working opportunities. Travel across the county will be required from time to time Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>The Digital Services team are responsible for supporting all applications, infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers mission critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews<h4>About the role</h4>We’re looking for a proactive and experienced IT Support Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation.The role is a hybrid role that will include onsite attendance at our office in Stevenage on a weekly basisYou will be responsible for:<ul><li>The day-to-day support of all applications, infrastructure and communications equipment</li><li>Management of Service Desk, 2nd and 3rd line engineers</li><li>Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you</li><li>Creating technical designs and specifications</li><li>Delivery of projects within timescales and within budget</li><li>The Incidents and Problems process for Digital Services</li><li>Being an active member of the Change Control Board, Service Reviews and Project meetings</li></ul>You will also be required to provide out of hours escalation support to the out of hours engineers every other week<h4>About you</h4>Essential &nbsp;<ul><li>Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4.</li><li>Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools.</li><li>Proof of management experience, setting objectives and performance management</li><li>Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability.</li><li>Experienced in implementing and maintaining change control processes to support stable and secure service delivery</li><li>Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive continuous improvement</li><li>This role requires the ability to travel independently throughout the county including to locations, and during times, where public transport may not be available</li></ul>Desirable<ul><li>Hands-on experience working within Microsoft Azure environments, including familiarity with its services, architecture, and operational best practices</li><li>Experience working with SQL databases, including querying and data management.</li><li>Proficient user of Microsoft Office 365 and SharePoint, with an understanding of collaboration and document management features.</li><li>Demonstrated project management experience, including planning, execution, and stakeholder coordination.</li><li>Understanding of public sector procurement processes, including compliance and vendor engagement.</li></ul>Experience in asset management, including tracking, lifecycle management, and reporting.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 12 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Mark.Green1@hertfordshire.gov.uk" target="_blank">Mark.Green1@hertfordshire.gov.uk</a> for an informal discussion about the role.InterviewDate: to be confirmedBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.





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Hertfordshire County Council

Digital Services Support Manager

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<h2>Job introduction</h2>Job title: Technical Support OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. &nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:<ul><li>This is a fixed term contract post for six months to work on data capture and data cleansing.&nbsp;It will be working across a number of our in house ICT systems and will require analysing, cleansing, and interpreting data and a fair amount of data capture</li><li>You will be expected to have significant experience in working with data and working with different ICT systems and ideally will have a working knowledge of GIS mapping systems</li><li>In the role of Technical Support Officer you will be expected to provide technical and administrative support within the Service, in a flexible manner ensuring that an effective, efficient and customer focussed service is delivered within required timescales and to provide support in relation to any of the functions undertaken by the Service to enable specific and overall objectives of the team to be achieved</li><li>Your demonstrable knowledge should include competencies associated with NVQ Level 3 in Administration/Business Studies and proven experience of working in a busy office</li><li>The role is in the Planning and Building Control Service and is part of a highly skilled, technical support team and the role is pivotal in validating and processing all planning and building control applications and providing support across the whole service. &nbsp;It is customer focussed with the emphasis on providing a modern, business friendly planning service</li></ul>Please note: this post is fixed term for six months to complete a limited term project.&nbsp;Our offer to you:<ul><li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight on Tuesday 11 November 2025 Shortlisting date: to be completed by Tuesday 18 November 2025 Interview date: W/C 24 November 2025 Interview type: face-to-faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Jeanie Newton at <a href="mailto:jeanie.newton@liverpool.gov.uk" target="_blank">jeanie.newton@liverpool.gov.uk</a>.&nbsp;Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

Technical Support Officer

<h4> Location </h4> Force Headquarters <h4> Business Area </h4> Digital Data and Technology <h4> Department </h4> T - Information Technology <h4> Rank </h4> N/A <h4> Grade </h4> 5 <h4>Salary</h4>£34,329 - £38,754<h4> Hours per Week </h4> 37 <h4> Additional Working Conditions </h4> Suitable for Job Share, Flexi-time, Part Time <h4> Type of Contract </h4> Permanent <h4> Vetting Level Required </h4> MV, SC <h4> Description </h4>Delivering expert IT hardware support with precision and purposeSalary: £34,329 - £38,754As our IT Hardware Analyst, you’ll be the expert in ensuring the availability of hardware components, delivering a first-class service, minimising disruptions and exposing root causes of incidents.You’ll handle complex incidents and escalate, resolving and identifying.You’ll be <ul><li>Supporting changes to service, configuration and organisational change.</li><li>Carrying out the daily management of force hardware</li><li>Facilitating office moves, changes, events and operational incidents.</li></ul>You must have<ul><li>Experience of investigating and managing hardware and associated software incidents.</li><li>Experience of conducting hardware life cycle and configuration management.</li><li>Have continual service improvement skills, exploring opportunities for automation of processes.</li></ul>What’s in it for you? At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of <a href="https://careers.leics.police.uk/what-we-can-offer-you" target="_blank">reward and benefits</a> available to all our employees.What’s next Please click APPLY to attach your up-to-date CV and tailored Supporting Statement, telling us how you meet the essential and desirable criteria by showcasing your skills and experience.To support you with your application we’ve provided some <a href="https://sway.office.com/f7vdBgaEUUPYS6db?ref=Link&amp;loc=mysways" target="_blank">application guidance</a> and the <a href="https://careers.leics.police.uk/find-your-place-in-the-force/supporting-force/police-staff-recruitment-process" target="_blank">recruitment process</a>.<ul><li>Vacancy closes on 12 November 2025 at 23:55.</li></ul>If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: <a href="mailto:talent@derbyshire.police.uk" target="_blank">talent@derbyshire.police.uk</a>.Who we areAt Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.To understand how you can make a difference visit our <a href="https://careers.leics.police.uk/" target="_blank">careers website</a>.We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.#LI-Hybrid<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/candidate/download_file_opp/9197/56782/1/0/8218c55d814688cf565bc4cbed31b57a25e9d25a" target="_blank"> IT Hardware Analyst.pdf – 209KB </a> 





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Leicestershire Police

IT Hardware Analyst

About the roleTo lead on innovation and digital, technology-oriented strategy within Adult Social Care and integration across system partners.The role involves working with council service areas, local communities, system partners, businesses, and other third-party organizations to build relationships and partnerships that foster innovation. The Innovation &amp; Digital Transformation Manager will spearhead shared initiatives, horizon scan for new technologies, and understand how they might be applied to solve problems and improve efficiencies and experience for council staff and residents.The role includes building and trialling new concepts, learning from both successes and failures, and applying those learnings to advance technology. Additionally, the Innovation and Digital Transformation Manager will drive technology initiatives within adult social care to improve outcomes for people and efficiencies.What will you be doing?<ol><li>Champion innovation as a practice, integrating it into the wider DNA of North Northamptonshire Council.</li><li>Line management responsibilities &amp; oversight of the Assistive Technology team</li><li>Engage with North Northamptonshire Council service areas to identify opportunities and understand priorities for innovation.</li><li>Adopt open and collaborative problem-solving practices, working with third-party organizations such as universities, businesses, and community groups.</li><li>Build outreach into the wider technical community, creating partnerships, consensus, shared knowledge bases, and relationships necessary for innovation to succeed.</li><li>Foster an open, positive culture within the technology department, collaborating with IT and digital colleagues to explore new ideas and ways of working. Ensuring Adult Social Care needs are reflected in solutions.</li><li>Collaborate with the Strategy &amp; Architecture team to share knowledge of technology developments and help transition successful proof of concepts into fully realized business systems.</li><li>Proactively horizon scan for new developments in technology, business models, and ways of working that could be applied to the council's challenges.</li><li>Become a key player in the council's goal of being a leading Digital Authority by exemplifying how local government can run an innovation practice.</li><li>Ensure governance is applied to innovation initiatives, guided by corporate priorities.</li><li>Provide training and support on new digital tools and initiative</li><li>Work closely with the IT and governance teams to ensure alignment and compliance with council policies and standards.</li><li>Drive technology initiatives within Adult Social Care to improve outcomes for people and efficiencies.</li><li>Demonstrate awareness and understanding of equal opportunities and other people's behavioural, physical, social, and welfare needs.</li><li>Maximize personal productivity, minimize duplication and errors, and manage information efficiently and securely using Office 365 and internal IT systems.</li><li>Actively challenge and seek to eliminate any discriminatory practices or behaviours.</li><li>Ensure reasonable care is taken at all times for the health, safety, and welfare of yourself and others.</li></ol>About youExperience in conceptualizing and creating new services or business models, introducing new technologies, or embedding emerging practices, methods, and approaches.Awareness and understanding of equal opportunities and other people's behavioural, physical, social, and welfare needs.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Digital & Technology Lead 

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<h2>Job introduction</h2>Job Title: Senior Technical ProfessionalA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:&nbsp;Liverpool City Council is seeking a highly skilled and committed Senior Technical Professional to join out Network Team within ICT Technical Management.This is an on-site role, based in Liverpool, where you’ll play a key part in maintaining the performance, security and reliability of the Council’s Voice &amp; Data Network platforms and Secure Internet Services.<ul><li>Provide expert support and maintenance across voice, data and wireless networks</li><li>Technical experience of routing, switching, firewalls and load balancing</li><li>Deliver in-service support, upgrades, change management and project engineering for live ICT platforms</li><li>Mentor and guide Technical Professionals, promoting high standards through personal example, effective communication, and alignment with Council values</li></ul>We’re seeking a skilled and values-led ICT professional who excels in on-site roles and is committed to delivering secure, resilient, and high-performing technology services within the public sector. &nbsp; Our offer to you:<ul><li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight Friday 21st November Shortlisting date: w/c 24th November 2025 Interview date: TBC in December 2025 Interview type: Face to Face&nbsp;We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact John Littlesmith at <a href="mailto:john.littlesmith@liverpool.gov.uk" target="_blank">john.littlesmith@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Senior Technical Professional

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0467/CES_Support_Staff_Application_Form.docx" target="_blank">CES_Support_Staff_Application_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0489/ICT_Technician_New.pdf" target="_blank">ICT_Technician_New</a></li>
</ul>

Applications are required to be completed using the CES Support Staff application form and supplementary forms found on the school website:
<a href="https://www.christtheking-school.com/Vacancies/Please" target="_blank">https://www.christtheking-school.com/Vacancies/Please</a> also provide a supporting statement, no more than two sides of A4, which should address your suitability for the role. For more information, please contact Miss Denner, Headteacher’s PA via email: <a href="mailto:dennern@christtheking-school.com" target="_blank">dennern@christtheking-school.com</a>
ICT Technician – NJC Grade C (£24,796 P/A)
36 hours per week (8am to 4pm Monday to Friday)/Full time/Permanent position
Required A.S.A.P
The post would suit an experienced ICT Technician seeking a stimulating, supportive working environment.&nbsp;
Christ the King Catholic High School is a mixed 11-19 school in Southport and we are a school community underpinned by Gospel values and principles.&nbsp; It is our core purpose to prepare our young people for the exciting challenges and opportunities ahead.
Due to the nature of the work, this post is exempt from the Rehabilitation of Offenders Act 1974.&nbsp; We are committed to the safeguarding and promoting the welfare of pupils and young people.&nbsp; All applicants will be subject to social media checks, and successful applicants to a fully-enhanced DBS and references.
Closing date for all applications is noon on Friday 21st November 2025 and interviews will take place during the w/c Monday 24th November 2025.Applications are required to be completed using the CES Support Staff application form and supplementary forms found on the school website: <a href="https://www.christtheking-school.com/Vacancies/" target="_blank">https://www.christtheking-school.com/Vacancies/</a>
Please also provide a supporting statement, no more than two sides of A4, which should address your suitability for the role.
For more information, please contact Miss Denner, Headteacher’s PA via email: <a href="mailto:dennern@christtheking-school.com" target="_blank">dennern@christtheking-school.com</a>

ICT Support Technician

ICT and Digital Services ICT 1st Line Support Technician 37 hours per week, permanentSalary NS5: £25,989 - £26,403per annum with a market supplement increasing the salary to £28,142 (to be reviewed in 3 years or if role is reviewed before then). Would you like to assist is providing a first class ICT service?Working as an ICT 1st Line Support technician you will be responsible for providing an effective and efficient first line response to all internal customers.Working at Castle House, Newark, you will ideally have some experience of working with ICT systems but support and development will be available for the right candidate.As part of the role you will gain a ITIL Level 3 qualification.Your duties and responsibilities will include, but not be limited to:<ul><li>To provide an effective &amp; efficient response to all service desk calls in line with published Service Level Agreements.</li><li>To contribute to the maintenance and monitoring of the corporate ICT hardware and software inventories, ensuring only permitted and licensed software is installed and full documentation is included.</li><li>To ensure that all ICT and corporate standards, policies, and strategies are adhered to and are in-line with the infrastructure standards.</li><li>To monitor and maintain a first level support of applications at server level and network routers and to provide User and technical support of the IP Telephony system and Contact Centre technology. Prepare the daily backup and storage of the Authority data. Check all production processing to ensure accuracy and success. Investigate and resolve backup failures.</li><li>Out of hours work may be required in relation to major software and hardware project implementations where user downtime must be restricted to a minimum.</li></ul>You will work across a range of Council sites and must be able to work flexibly to ensure that a high level of service is delivered. You will also provide excellent customer service and be able to work with tact and diplomacy to handle sensitive matters.The post requires the individual to have regular access to a vehicle to enable them to travel within/outside the district to carry out their duties. Duties may include (but are not restricted to) attending meetings, different work locations, conducting site and other visits and transporting heavy/bulky equipment or materials for business purposes as and when required.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer enrolment in the career average local government pension scheme, flexi scheme, a generous annual leave entitlement that increases with service, a whole host of family-friendly benefits, 1 days’ paid volunteering leave, lifestyle benefits platform, funded health cash plan, free car parking** and £10 a month gym membership at one of our four gyms in the district.*Free staff parking is valid until 30 June 2026.*Pay award of £1,290 still under negotiation.For an informal discussion about this post, please contact Dave Richardson - Business Manager at <a href="mailto:Dave.Richardson@newark-sherwooddc.gov.uk" target="_blank">Dave.Richardson@newark-sherwooddc.gov.uk</a>As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing date: 12/11/2025Interview Date: W/C 17/11/2025<ul></ul>

Newark & Sherwood District Council

ICT 1st Line Support Technician

<ul></ul>





<h1>Summary</h1>Cyber Security Compliance ManagerJoin us and help protect the data that protects our residents.At Notting Hill Genesis (NHG), we're on a mission to ensure our systems and data are resilient, compliant, and secure - protecting the trust of over 60,000 residents across London. As Cyber Security Compliance Manager, you'll be at the forefront of our efforts to strengthen governance, manage risk, and maintain compliance across our digital landscape.You'll work closely with colleagues across the organisation to embed security standards, manage frameworks such as NIST, ISO27001, and Cyber Essentials, and ensure we meet evolving regulatory expectations. This is a key role where your expertise will shape our cyber resilience and make security a proactive business enabler.What you'll doAs Cyber Security Compliance Manager, you'll oversee governance, risk, and compliance (GRC) activities that ensure NHG's systems and data remain protected. You will:<ul>
<li>Define and maintain cyber security policies and procedures, ensuring compliance with key frameworks such as NIST, ISO27001, and Cyber Essentials Plus.</li>
<li>Lead and coordinate cyber audits, vulnerability management, penetration testing, and disaster recovery oversight.</li>
<li>Manage governance and oversight of risk management processes, ensuring SLAs and compliance objectives are achieved.</li>
<li>Communicate cyber security goals and performance to senior management and governance committees.</li>
<li>Monitor supplier security performance and risk, ensuring third-party assurance.</li>
<li>Stay current with changes to legislation and standards, including UK GDPR, DPA, and PCI-DSS.</li>
<li>Support the development of strategic compliance plans and cyber maturity roadmaps to improve visibility, resilience, and trust.</li>
<li>Collaborate with Governance, Risk, and Data Protection teams to maintain alignment and best practice across NHG.</li>
</ul>Hybrid working is available, with at least two days a week based in an office or site location, and the remainder from home where appropriate.All about youYou're a passionate and proactive security professional with the technical depth and leadership to make a difference. You combine a solid understanding of compliance frameworks with the ability to engage, influence, and drive continuous improvement across diverse teams.Essential experience and qualifications:<ul>
<li>CISSP (or equivalent) professional qualification.</li>
<li>Substantial experience in a cyber governance, risk, or compliance role.</li>
<li>Strong working knowledge of ISO27001, NIST 800-53, and Cyber Essentials Plus accreditation.</li>
<li>Experience of vulnerability and risk management processes.</li>
<li>Working understanding of data protection legislation including UK GDPR, DPA, and PCI-DSS.</li>
<li>Experience engaging with security and threat intelligence networks such as NCSC.</li>
<li>Project management qualification (Prince2, Agile) preferred.</li>
</ul>Behaviours for successYou will live our values and bring them to life through your work:<ul>
<li>Compassionate - putting people and residents at the heart of decisions.</li>
<li>Progressive - striving for continuous improvement and innovation.</li>
<li>Dependable - consistently delivering high-quality, reliable outcomes.</li>
<li>Inclusive - valuing diversity and collaboration across all teams.</li>
<li>Empowered - enabling others to achieve their best.</li>
</ul>What's in it for youOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning and development options to help you achieve and maximise your potential.Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)</li>
<li>Generous pension scheme</li>
<li>Enhanced maternity, paternity, and adoption pay (qualifying period may apply)</li>
<li>Employee assistance - free confidential advice and counselling services</li>
<li>Health cash plan</li>
<li>Staff discounts across hundreds of retailers, gyms, restaurants, and entertainment venues</li>
<li>Interest-free loans (season ticket, tenancy deposit, and training loans)</li>
<li>Cycle to work scheme</li>
<li>Life Assurance - 4x annual salary</li>
</ul>All about usNotting Hill Genesis (NHG) is one of London's leading housing associations, providing affordable homes for Londoners.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline, employing around 1,500 staff. To learn more about who we are and what makes us different, visit <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a>We welcome applications from everyone and actively promote diversity and inclusion across all levels of the organisation. We are proud to be a Stonewall Diversity Champion and a Disability Confident Employer.Find out more about our approach to equality, diversity and inclusion: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a>Selection ProcessStep 1: If you are interested, please send your application now!Step 2: Attend an interview with the selection panel and complete an assessment.Please apply for this role online. If you are unable to apply online or require reasonable adjustments due to a disability or medical condition, please contact <a href="mailto:" target="_blank"></a>.If a redeployee applies for this role, their application will be considered before others.NHG reserves the right to close this vacancy early if sufficient applications are received, so we encourage early applications.

Notting Hill Genesis

Cyber Security Compliance Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0316/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0317/ICT_Technical_Analyst_JD___PS.docx" target="_blank">ICT_Technical_Analyst_JD___PS</a></li>
</ul>

Please apply online via the link provided.
Rochford District Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;
It is our policy that if you have not heard back within 3 weeks of the closing date you should assume that you have not been shortlisted on this occasion.



(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;
Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud and cyber technologies? Do you like to problem solve? Or how about challenges?&nbsp;
<h4>About the role</h4>
Following the successful migration to Cloud services the Council has widen its digital landscape by continuing to invest in modern digital platforms and the position of an ICT Technical Analyst has become available.&nbsp;&nbsp;
The ICT Technical Analyst will be working with other IT Team members to deliver high quality technical services. The Team provides first and second line support to Officers of the Council. The role does offer remote work but there is an expectation of being onsite regularly.&nbsp;
It gets more exciting. Rochford and Brentwood Councils have joined in a strategic partnership and are working together to create “One Team” for two Councils. Working in the Council’s IT Team you will be exposed to a wide variety of technologies, challenges, and opportunities to upskill. Working in a continuous improve model - You will be part of motivated and forward-thinking technology team and get the opportunity to contribute to the effective delivery of the Council’s Digital Strategies, improve the Customer and Employee experience, and ensure that critical systems are highly available.&nbsp;&nbsp;
Knowledge of Microsoft Cloud technologies and ITIL would be advantageous.
As the Council continues with the transformation agenda, this job role will continue to evolve to fit into the new working practices of the organisation.
For an informal discussion please contact Tim Huggins,Corporate Manager – IT &amp; Digital:&nbsp;<a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.rochford.gov.uk</a> or 01277 312933.&nbsp;

ICT Technical Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0306/Job_Information_Pack_-_Service_Desk_Analyst.pdf" target="_blank">Job_Information_Pack_-_Service_Desk_Analyst</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Service Desk Analyst
Location of work: Town Hall, Reigate (some home working)
Salary: £28,725 - £30,657 (dependent on experience)
Basis: Permanent, Full Time, 36 hours per week
About the Role
We are seeking a motivated and customer-focused Service Desk Analyst to join our friendly and collaborative ICT team. In this varied and rewarding role, you will play a key part in ensuring that colleagues across the Council receive a consistently high standard of IT support.
You’ll handle incidents and service requests efficiently, communicate clearly and professionally, and contribute to the ongoing improvement of our ICT service delivery.
This position offers an excellent opportunity to further develop your technical expertise, with access to training and professional certifications to support your career progression.
Key Responsibilities
<ul>
<li>Provide 1st and 2nd line technical support, ensuring all incidents and requests are logged accurately and handled promptly.</li>
<li>Deliver excellent customer service by maintaining SLAs, keeping users informed, and ensuring all communication is clear, courteous, and professional.</li>
<li>Cover the service desk according to the team rota, managing requests through multiple channels (phone, email, and service portal).</li>
<li>Collaborate with 3rd line support teams and external suppliers to resolve complex issues, escalating where necessary to maintain progress.</li>
<li>Keep service desk records up to date with current status and progress notes, ensuring transparency and accountability.</li>
<li>Build, configure, and deploy laptops and mobile devices, providing ongoing support for hardware and software installations.</li>
<li>Continuously look for ways to improve service efficiency and the overall customer experience.</li>
</ul>
About You
You’ll have a strong technical background, excellent problem-solving skills, and a genuine passion for helping others. You’ll enjoy working in a team environment and take pride in delivering a professional, high-quality service.
You’ll bring:
<ul>
<li>Experience providing 1st and 2nd line IT support within a Service Desk environment.</li>
<li>Strong working knowledge of Microsoft Windows, Office 365, and related software and hardware.</li>
<li>Experience supporting laptops, mobile devices, and peripheral hardware.</li>
<li>Ability to install, configure, and troubleshoot software applications.</li>
<li>Excellent communication skills, both written and verbal, with the ability to explain technical information clearly.</li>
<li>Strong analytical and problem-solving abilities, with attention to detail.</li>
<li>A proactive, customer-focused attitude and a commitment to continuous improvement.</li>
<li>ITIL Foundation certification (desirable, but not essential).</li>
</ul>
The successful candidate will be required to undergo a basic DBS check.
Staff Benefits
In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and career development, some flexible and remote working.
We provide you with very competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact Paul Farrugia, Service Delivery Team Leader by emailing <a href="mailto:Paul.Farrugia@reigate-banstead.gov.uk" target="_blank">Paul.Farrugia@reigate-banstead.gov.uk</a>
We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates.&nbsp;
Closing date: Sunday 16th November 2025 at 23:59
Interview date: Tuesday 25th and Wednesday 26th November 2025
Assessment date (if successful after interview): Week commencing Monday 1st December 2025
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See 'Who we are' as a council, to find out more about us: <a href="https://www.reigate-banstead.gov.uk/working-here" target="_blank">Who we are | Working here | Reigate and Banstead</a>

Service Desk Analyst

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<h2>Job introduction</h2>Job title: Senior Technical ArchitectA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. &nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The role:The role of a Senior Architect involves advanced responsibilities, you will act as a subject-matter-expert for the ICT architecture landscape, founded on an extensive, demonstrable track-record of real-world, successful ICT architecture experience in Technical Architecture, or a technical design role. Plan and carry out skills/knowledge sharing and mentoring of Technical Architects and Service Analysts. You will typically be responsible for the implementation of business applications. &nbsp;Key responsibilities:<ul><li>The role of Senior Technical Architect will provide&nbsp;expert knowledge of business application implementation, mapping interdependencies between technologies, process and projects. Identify, propose and support delivery of programmes of work that provide a logical and achievable path to deliver objectives whilst minimising risk and preventing rework</li><li>Delivery of technical standards and architecture artifacts will be a key requirement of the Senior Technical Architect. Reusing existing technologies wherever possible, to provide cost reduction and exploit new business opportunities</li><li>In the role Senior Technical Architect you will act as solution architect, responsible for delivering technical change within the existing Enterprise. &nbsp;Leading and/or participating in the development of high-quality technical process and documentation standards and templates to be used within ICT, which are appropriate to and tailored to meet the requirements of a range of audiences</li><li>The role of Senior Technical Architect will work with technical experts across multiple disciplines and business owners who deliver Council services.&nbsp;</li><li>Your demonstrable knowledge as a Senior Technical Architect will see you work across all areas of ICT, networks, security, application and data hosting, in addition to softer skills with projects and non-technical staff. &nbsp;You will be required to maintain a comprehensive and current understanding of the ICT marketplace, key trends across the public sector, and opportunities, backed up by first-hand experience of complex technologies including Cloud based infrastructures, virtualisation platforms, high-availability and Disaster Recovery solutions, and enterprise applications</li><li>The role Senior Technical Architect will support other Designers in carrying out their assignments, identifying and delivering commonality: Common processes, common information, common infrastructure, and common standards, with the aim of delivering reduced Enterprise complexity, while supporting change and transformation across the Council</li></ul>Our offer to you:<ul><li>At least 31 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date:&nbsp;midnight on Friday 14 November 2025 Shortlisting date: W/C 17 November 2025 Interview date: Tuesday 2 December 2025 Interview format: face-to-face at the Cunard BuildingWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.Please note: this vacancy is classified as a politically restricted position.If you would like any further information or an informal discussion, please contact Chris Marsden at&nbsp;<a href="mailto:chris.marsden@liverpool.gov.uk" target="_blank">chris.marsden@liverpool.gov.uk</a>.&nbsp;Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at&nbsp;<a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility&nbsp;<a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Senior Technical Architect

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9899/Resource_Technician_Maternity_Cover_Application_Pack_Autumn_2025.pdf" target="_blank">Resource_Technician_Maternity_Cover_Application_Pack_Autumn_2025</a></li>
</ul>

Please go to the Vacancies section of our school website: <a href="https://www.christletonhigh.co.uk/vacancies/" target="_blank">https://www.christletonhigh.co.uk/vacancies/</a> and apply via My New Term.



An exciting opportunity is available for the right candidate to join our busy ICT team at Christleton High School. The post holder will assist in providing a first-class service to all students and staff in the use of reprographics and information technology, whilst helping to maintain ICT equipment and facilities. To succeed, you will be student-focused, able to communicate with a diverse range of people, act with pace and passion and thrive on working as part of a highly successful team. You may on occasion be required to work at other schools within The Learning Trust. Training and mentoring will be provided as part of the induction process.
We believe that Christleton is a great place to work. Results and facilities are excellent, the students are well motivated, and the school is situated in lovely surroundings. We try to live by the maxim “Happy, Hardworking and Caring” and expect that all staff should be a role model for these three characteristics. I do hope you are interested in applying for this post. For an application form and full information about the position, please visit the ‘Vacancies’ page on Christleton High School’s website: <a href="https://www.christletonhigh.co.uk/vacancies/" target="_blank">https://www.christletonhigh.co.uk/vacancies/</a> and apply through MyNewTerm. The deadline for receipt of applications is 9.00am on Monday 10th November 2025. Interviews will take place w/c 17th November 2025.
For further information regarding this role, please contact <a href="mailto:info@christletonhigh.co.uk" target="_blank">info@christletonhigh.co.uk.</a>

Resource Technician

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9770/APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_.pdf" target="_blank">APPROVED_How_to_Apply_for_a_BCN_Vacancy_using_a_CV_and_Supporting_Statement_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9771/APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_.pdf" target="_blank">APPROVED_BCN_Staff_Benefits_-_January_2023__TOV_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0021/Senior_infrastructure_and_security_manager_job_description_-_September_2025.pdf" target="_blank">Senior_infrastructure_and_security_manager_job_description_-_September_2025</a></li>
</ul>

Please apply online via the link provided.



About the role
We’re looking for a hands-on senior infrastructure and security manager to lead and manage Breast Cancer Now’s IT infrastructure and security operations. This is a delivery focused role where you’ll take responsibility for building, configuring and maintaining infrastructure while also implementing and managing security governance controls. You’ll ensure our systems are resilient, secure and aligned with frameworks such as Cyber Essentials Plus and NCSC guidance. You’ll be responsible for migrating systems from on-premises to Microsoft Azure, modernising our infrastructure to ensure it is secure, scalable and cost-efficient. Alongside this transformation, you’ll manage day-to-day infrastructure and security operations across our hybrid environment. In addition, you’ll also take ownership for the delivery of key governance activities including risk assessments, audits, compliance checks, vulnerability management and cyber incident response. Working closely with the Head of IT, you’ll support the development of long-term plans while taking full ownership of technical delivery. You’ll mentor and guide engineers, but remain fully embedded in the hands-on work needed to build and maintain secure, high-quality infrastructure services.
About you
You’ll be an experienced infrastructure professional with strong hands-on expertise in designing, implementing and managing:
<ul>
<li>Microsoft Azure (IaaS, PaaS, networking, storage, compute, security and monitoring)</li>
<li>Networking technologies (firewalls, VPNs, LAN/WAN, DNS/DHCP, TCP/IP, virtualisation)</li>
<li>Enterprise security tools (SIEM, endpoint protection, vulnerability management, XDR, MDM, IDPS)</li>
<li>Backup, replication and disaster recovery solutions</li>
<li>Microsoft services such as Windows Server, Intune, Autopilot, Entra ID, Defender, Exchange and SharePoint</li>
</ul>
You’ll have proven experience of building infrastructure solutions end-to-end, delivering transformation projects, and maintaining secure, resilient and cost-efficient environments. You’ll be confident working with security governance frameworks, with direct experience putting in place the day-to-day processes, controls and compliance activities needed to keep an organisation secure. Alongside your technical skills, you’ll bring strong leadership and communication, with the ability to mentor colleagues, collaborate with stakeholders, and explain technical concepts clearly to non-technical audiences.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.&nbsp;
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it.&nbsp;Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.&nbsp;&nbsp;
Job description and benefits
Please download the job description and our attractive benefits package.&nbsp;&nbsp;
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. &nbsp;&nbsp;
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email <a href="mailto:Recruitment@breastcancernow.org" target="_blank">Recruitment@breastcancernow.org</a>
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Monday 10 November 2025 at 9am
Interview date Week commencing 10th&nbsp;November
We reserve the right to close this advert early. Therefore, to avoid disappointment, please submit your application as soon as possible, if you’re interested in this opportunity.

Senior infrastructure and security manager

Post titleIT Service Desk AnalystPost No43027SalaryStarting from £28,598 to £31,022 per annumGradeGrade 4Hours37 hours per weekPlace of workWorthing Town HallClosing dateSunday 9th November 2025 at 23:55 pmInterviewsw/c 17th November An exciting opportunity has arisen for an IT Service Desk Analyst in the Digital Operations Team for Adur &amp; Worthing Councils.Adur and Worthing Councils are undertaking a digital transformation strategy allowing our services to transform, providing better experiences to our customers and becoming radically more efficient. We place the customer at the very heart of our business and we are committed to the communities they represent. The Digital Operations team supports all areas of the Council in achieving this commitment.This role provides crucial front line support, internally for all staff and will require an ability to confidently handle telephone calls and first line technical queries to resolve customer enquiries effectively. You will be the first point of contact for customers, which requires a friendly and professional manner with excellent analytical skills and attention to detail. We are looking for a dynamic individual who is a good communicator, an excellent team player, works well under pressure, quick to learn and astute at problem solving, whilst putting the customer at the forefront. It is not essential to come from a technical support background, but this would be preferable as the role requires some issues to be fixed at the first point of contact and the triage of incidents for escalation to colleagues for a resolution. You will need to be able to assess the impact and urgency of incidents and requests; articulating this information to colleagues to aid prompt call resolution. Training on the technical aspects can and will be provided where needed, but it is essential to have a demonstrable passion for customer service excellence. If this sounds like the role for you, we look forward to receiving your application! At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the "Showing how you meet the person specification and job description" section of the application form. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:<ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks </li><li>Buddy Support Programme </li><li>Flexible working options</li></ul>We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.





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Adur & Worthing Councils

IT Service Desk Analyst

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Solution Architect&nbsp; London Borough of Havering&nbsp; Contract: Permanent / Hybrid&nbsp; Pay: Grade 10 – £59,511 to £63,966 per annum&nbsp;&nbsp; The London Borough of Havering is looking for an experienced Solution Architect to play a key role in shaping the future of our digital services. You will design and govern end-to-end solutions that are secure, scalable, aligned with the council’s strategic goals and helping to deliver modern, intuitive services that make a real difference to residents, businesses and staff.&nbsp; About the Role&nbsp; As a Solution Architect, you’ll translate business and user needs into robust, sustainable technology solutions. Working closely with colleagues across user-centred design, product, engineering and cyber security, you’ll ensure our services are resilient, compliant and future-ready. You’ll also help embed good architecture practice across the organisation and act as a trusted advisor on design decisions.&nbsp; Key Responsibilities&nbsp; Lead the design of effective, end-to-end solution architectures that meet user, business, and technical requirements.&nbsp; Ensure solutions align with the council’s enterprise principles, data strategy, and relevant government standards (DDaT, SFIA, WCAG).&nbsp; Govern delivery through design reviews, risk assessments and non-functional requirements such as resilience, performance and operability.&nbsp; Make build vs buy recommendations (SaaS, COTS) and select appropriate integration patterns (APIs, events, ETL).&nbsp; Collaborate with internal teams and external suppliers to deliver secure, sustainable services.&nbsp; Share knowledge, mentor colleagues and contribute to the council’s architecture standards and patterns.&nbsp; About You&nbsp; We’re looking for someone who brings:&nbsp; Proven experience designing and governing solutions within a complex organisation.&nbsp; A strong background in cloud platforms (Azure/AWS/GCP), integration and security-by-design.&nbsp; Familiarity with enterprise architecture methods such as TOGAF (or equivalent).&nbsp; Excellent communication skills, with the ability to explain technical trade-offs to non-technical stakeholders.&nbsp; A degree or equivalent experience,with relevant certifications in architecture or digital strategy welcomed.&nbsp; As one of the greenest boroughs in London, resourcefulness is in our nature. We don’t wait to be told, we take the initiative. We face the future head-on, embracing new challenges with open minds and fresh ideas. There’s lots of opportunities to progress here, and if you seize them we’ll support you all the way. Choose Havering and see the difference you’ll make to the people that live, work and learn here.&nbsp; From caring for those who need it most, to ensuring our highways and streets are safe, providing a roof over the heads of our residents, providing excellent customer service or, enhancing our digital services for staff and residents, there are so many ways you can make a positive influence here. And, whether you’re outdoorsy, people-focused or analytical, we have a role that’s right for you.&nbsp; This role will be carried out via hybrid working, consisting of a combination of remote working and office-based engagement. Please view Job Profile&nbsp;here For an informal discussion about the post, please contact <a href="mailto:Norbert.Stawczyk@havering.gov.uk" target="_blank">Norbert.Stawczyk@havering.gov.uk</a> The closing date for the receipt of applications is 19/10/2025, however, interest in this job may be high and we therefore reserve the right to close the vacancy early.&nbsp; You will be notified if your application has been successful. Interview date to be confirmed Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

London Borough of Havering

Solution Architect

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Job Title:&nbsp;IT and Data Support Officer
Location:&nbsp;Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary:&nbsp;£28,560
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
<ul>
<li>Skills in data input, extraction, and reporting</li>
<li>Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office</li>
<li>Familiarity in externally used systems by Ministry of Justice is highly desirable</li>
<li>Ability to translate and present technical knowledge and information to non-technical teams</li>
<li>Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials</li>
<li>Working knowledge of business intelligence/reporting and database</li>
<li>Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels</li>
<li>Ability to problem solve, use own initiative, and work in a proactive manner</li>
<li>Ability to manage own time and determine priorities with competing tasks and meet deadlines</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

IT & Data Support Officer

<h4>About the role</h4><h4>Role Summary</h4>To work with our TCH stakeholders to design, deliver and evaluate user training for IT applications delivered and supported by IT. <h4>Salary:</h4>£35,412 per annum<h4>Hours of Work:</h4>35 hours per week<h4>Contract:</h4>12 month fixed term contract<h4>Probation Period:</h4>Six months<h4>Notice Period:</h4>One month<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>“I have worked in the IT department for the last 8 years and have made it my mission to raise the profile of the department and services. As the IT Service Delivery Manager I feel I can take this to a new level and bring the quality I have shown in my front line work to the wider business. Do you have the passion and drive to join me on this adventure?"Ricky Brown, IT Service Delivery Manager<h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Develop and deliver IT training materials on a wide range of software applications (e.g., session plans, user guides, videos, and other interactive content). </li><li> Create impactful resources and update training manuals and handouts, such as user guides, manuals, and hints-and-tips tailored to our staff. </li><li> Support technology change initiatives through tailored training solutions as part of projects and development release cycle and ensuring usage of systems is optimised. </li><li> Maintain relevant business applications knowledge and associated business policies, processes, and procedures. </li><li> Analyse individual and group training needs by gathering information pertaining to work procedures, workflow, and reports, understanding job specific functions and tasks and working directly with users to support adoption, understand the effectiveness of applications and identify opportunities for improvement. </li><li> Design, organise and effectively deliver training courses on IT applications to meet the needs of all staff, using technology and pre-developed learning assets (e-learning, recorded webinars, videos, user guides, etc.). </li><li> Monitor, evaluate and review the effectiveness and quality of training and learning programmes for continuous improvement. </li><li> Develop and maintain strong relationships with stakeholders to support the delivery of IT training services. </li><li> Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. </li><li> Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. </li><li> Operate as an effective member of the team, working within the agreed project delivery methodology. </li><li> Be the Subject Matter Expert for IT systems training, acting in an advisory and supporting capacity for business change projects and initiatives (e.g., training needs analysis, determining most appropriate training delivery methods, etc.). </li><li> Ensure effective communication across the business regarding system usage best practice, training courses and resources available. </li><li> Co-ordinate the administration of training courses, including diary management and database management. </li></ul><h4>General</h4><ul><li> To adhere to equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </li><li> To work onsite at least 4 days a week but the nature of the role could require a willingness to be flexible and be onsite daily. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education. </li><li> Competent user of Microsoft Office packages (Outlook, Word, and Excel). </li><li> Professional training or teaching qualification. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Sound experience of designing, delivering and evaluating training materials and programmes for business applications software (IT training experience). </li><li> Experience of working with in-house development teams, 3rd party application developers and solution providers. </li><li> Experience of designing and delivering IT skills training courses and materials to a wide range of users. </li><li> Good knowledge of project and programme management planning. </li><li> Ability to readily gain in depth knowledge and experience of use of multiple business IT systems and associated business working practices. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Able to present and communicate effectively on training related matters to a broad range of technical and non-technical colleagues. </li><li> Strong interpersonal, influencing and negotiation skills. </li><li> Good numerical and analytical skills. </li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li><li> Proactive approach to solving problems. </li><li> Able to work as an effective team member with minimum supervision. </li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail. </li><li> Demonstrates resilience in pressured and stressful situations. </li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality. </li><li> Ability to create an environment of trust, fairness, and openness. </li><li> Team player with a passion for technology and the ability to lead and motivate users. </li><li> Able to work with a high degree of autonomy and flexibility. </li><li> Committed to continuing personal and professional development. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Monday, 10 November 2025<h4>Interview Date:</h4>Wednesday, 19 November 2025<a href="https://prteam.typeform.com/to/TKgQm06N" target="_blank">Apply now</a>





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19 IT Jobs in England