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Senior Library Assistant £29,346 - £30,630 per annum &nbsp; 36 hours per week Fixed Term role until 31st March 2026 at Stratford Library&nbsp; 36 hours per week permanent role at Canning Town Library About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east.&nbsp; It is well connected&nbsp;by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the both the Theatre Royal Stratford East and Stratford Circus Arts Centre offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there. Newham has a large housing regeneration programme that will build over 1,000 new council homes by 2022. Newham Libraries is an ambitious library service that plays a pivotal role in improving the quality of life of our residents.&nbsp; Prior to the pandemic the number of visits to libraries and the number of books borrowed were increasing year on year and are now bouncing back again.&nbsp;The service is well placed within the Council and works closely with Public Health and other services. Key priorities for the service are ensuring that our book stock is representative of and relevant to our communities; encouraging Reading for Pleasure for all; developing our Digital Lending offer; building on our innovative approach to the Summer Reading Challenge; developing our Under 5s offer; and delivering a high quality library offer.&nbsp; There are 10 libraries across the borough delivering a high number of opening hours and a large number of events and activities.&nbsp; Library and Senior Library Assistants have an essential role in delivering this ambition.&nbsp;They carry out a range of tasks including but not limited to: assisting customers with transactions; shelving of books and book displays; providing digital assistance and basic digital skills sessions; information provision and sign-posting; running or supporting events and activities including Under 5s story times; and promoting books and reading.&nbsp;On occasions Library and Senior Library assistants may also be required to support outreach activities or resident forums.&nbsp;As duty managers, Senior Library Assistants may be required to open and close buildings; take bookings and payments; oversee staff activity; and carry out cashing up / banking functions. The candidate will have excellent customer care skills and experience, will enjoy helping people and be genuinely passionate about the role of libraries in providing a range of opportunities for our residents. They should have libraries or similar customer focused experience, love reading and talking about books, enjoy STEM and digital engagement, have a good level of literacy, numeracy and IT skills, experience of running activities, and enjoy working with the public.&nbsp; Please view JD here Closing date 6/7/25 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. &nbsp;

London Borough of Newham

Senior Library Assistant

Job Title: Library Assistant Starting Salary: £24,404 with the opportunity to progress to £25,584 per annum (pro rata for part-time) - pay award pending Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. We have a number of Library Assistant roles in libraries across Hertfordshire. One of those roles could be for you!Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Library Assistants need to be passionate about proactively helping people of all ages and from all backgrounds.<h4>About the role</h4>Library Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities.<ul><li>You will be actively promoting and supporting the use of all of our library resources and helping customers to find the information that they need.</li><li>You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library.</li><li>In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, assisting people to use our CreatorSpace resources, including 3D printers and virtual reality devices.</li><li>All of our Library Assistant roles help to make a positive difference to people’s lives.</li></ul><h4>About you</h4>We look for people who are friendly, confident, and outgoing. Who will be a reliable and flexible team player who is willing to engage with the full range of services, and events that libraries offer.Essential:<ul><li>Experience in delivering a high standard of Customer Service to members of the public.</li><li>Strong communication skills</li><li>Demonstrable time management skills in organising and prioritising.</li><li>Competent ICT skills, including Microsoft Office, Internet and other computer-based resources.</li><li>Evidence of working collaboratively with a team to achieve aims and objectives</li></ul>Desirable:<ul><li>Experience of meeting KPIs and other targets set by Team Leads</li><li>Skill or experience in promoting events and services.</li><li>Evidence of, or experience in, problem solving</li><li>Ability to support members of the public with queries and use of IcT.</li><li>Knowledge of Library Services.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.About the Library:Hemel Hempstead Library HP1 24.5 hoursBased with The Forum, run by Dacorum Borough Council, Hemel Hempstead library is open to the public seven days a week. The library is home to a CreatorSpace, offering a range of technologies. Hemel Hempstead Library also supports Adeyfield, Bovingdon, Kings Langley and Leverstock Green Libraries.This is a front of house role in a customer facing environment. As part of Hemel Hempstead Library customer service team, this is a great opportunity to support the community and contribute to Hertfordshire Libraries Inspiring Libraries Strategy.Please ensure you can work the hours on the attached Rota before applying.This job role is within the Community Services level 5 job profile. Please locate this via:Job profiles - Community servicesTake a look at the video clips below to hear a Library Assistant talking about why she loves her job working in libraries:What is it like working in the library:<a href="https://youtu.be/flsoUF2r-Fk" target="_blank">https://youtu.be/flsoUF2r-Fk</a>Working with the Public:<a href="https://youtu.be/Dw5yYsZ_V8k" target="_blank">https://youtu.be/Dw5yYsZ_V8k</a>Variety of opportunities<a href="https://youtu.be/RcK6XcPqEm0" target="_blank">https://youtu.be/RcK6XcPqEm0</a>For an informal discussion and more information please contact the Libraries Customer Service Centre on 03001234049.Closing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged on an ongoing basisVacancies are being progressed regularly which may mean that a vacancy at a particular library may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.Why Hertfordshire:&nbsp;Watch our&nbsp;‘Why Hertfordshire’video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.<h4>Available documents</h4><ul><li>Map of Hertfordshire Libraries by Tier.pdf</li><li>Rota - Hemel Hempstead Library - 24.5 hpw.pdf</li></ul> 





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Hertfordshire County Council

Library Assistant

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1 x Library Assistant £28,521 - £28,929 per annum pro-rata 35 hours per week Fixed Term role until 31st March 2026 at Stratford Library&nbsp; 1 x Library Assistant £28,521 - £28,929 per annum 36 hours per week Permanent role. &nbsp; About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east.&nbsp; It is well connected&nbsp;by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the both the Theatre Royal Stratford East and Stratford Circus Arts Centre offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there. Newham has a large housing regeneration programme that will build over 1,000 new council homes by 2022. Newham Libraries is an ambitious library service that plays a pivotal role in improving the quality of life of our residents.&nbsp; Prior to the pandemic the number of visits to libraries and the number of books borrowed were increasing year on year and are now bouncing back again.&nbsp;The service is well placed within the Council and works closely with Public Health and other services. Key priorities for the service are ensuring that our book stock is representative of and relevant to our communities; encouraging Reading for Pleasure for all; developing our Digital Lending offer; building on our innovative approach to the Summer Reading Challenge; developing our Under 5s offer; and delivering a high quality library offer.&nbsp; There are 10 libraries across the borough delivering a high number of opening hours and a large number of events and activities.&nbsp; Library and Senior Library Assistants have an essential role in delivering this ambition.&nbsp;They carry out a range of tasks including but not limited to: assisting customers with transactions; shelving of books and book displays; providing digital assistance and basic digital skills sessions; information provision and sign-posting; running or supporting events and activities including Under 5s story times; and promoting books and reading.&nbsp;On occasions Library and Senior Library assistants may also be required to support outreach activities or resident forums.&nbsp;As duty managers, Senior Library Assistants may be required to open and close buildings; take bookings and payments; oversee staff activity; and carry out cashing up / banking functions. The candidate will have excellent customer care skills and experience, will enjoy helping people and be genuinely passionate about the role of libraries in providing a range of opportunities for our residents. They should have libraries or similar customer focused experience, love reading and talking about books, enjoy STEM and digital engagement, have a good level of literacy, numeracy and IT skills, experience of running activities, and enjoy working with the public.&nbsp; Please view JD here Closing date: 22nd June 2025&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

Job Title: Assistant Customer Service Supervisor - Abbots Langley Starting Salary: £24,790 opportunity to progress to £27,269 pa (pro-rata for part-time) pay award pending Hours: 18.0 Location: Abbots Langley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager.You will be working alongside the Library Manager and with the team of 5 Library Assistants to deliver engaging and inspiring events to support our local community.You will be required to liaise with teams across libraries and Librarians to develop new ideas for events within our libraries.<h4>About the role</h4>To support the delivery of the Inspiring Libraries 10-year strategy.You will have the skills and abilities to support the Library Manager to actively supervise the team at Abbots Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health &amp; Safety as well as act as the senior on duty as and when required.You will have the ability to compile, maintain and provide effective returns for monthly statistical information.You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required.<h4>About you</h4>Essential <ul><li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li><li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data and have an ability to support others in using technology.</li></ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries</li></ul>Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives.This job role is within the Community Services, level COM6 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Ingrid Allen, Library Manager on 0300 123 4049 for an informal discussion about the role.Interview Date: 8th July 2025Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Abbots Langley - Assistant Customer Service Supervisor 18 hours.pdf</li></ul> 





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Assistant Customer Service Supervisor - Abbots Langley

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Starting Salary: £37,716 - £42,392 (pro rata 18 hours per week) Grade: Level 3 Zone 1&nbsp; Location:5 Pancras Square, N1C 4AG Contract Type: Fixed Term (18 months) Hours: Part Time&nbsp;(18 hours per week)&nbsp;&nbsp;&nbsp; &nbsp; Closing Date: Monday 23^rd June 2025 at 23:59 About Camden&nbsp; Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.&nbsp; Here’s where you can help decide a better future for us all.&nbsp;Camden Libraries is a progressive and ambitious service that places residents at the centre working with them and delivering an inclusive service that meets their diverse needs. Camden Libraries are working in partnership to develop and deliver a service with collections and information giving central to our offer and exciting programme delivery through partnerships and cultural programming across the nine libraries.&nbsp; How You’ll Be Involved&nbsp; Camden Libraries had the highest percentage of engagement in London in the most recent DCMS Participation Survey. The service is ambitious and&nbsp;energetic, and&nbsp;we explore and experiment to develop the best service for and with the residents.&nbsp;This&nbsp;Development Librarian role&nbsp;with a focus on health and wellbeing&nbsp;requires strong levels of initiative, creativity and considerable capacity to network and broker partnerships. It requires a highly proactive individual with excellent&nbsp;interpersonal and leadership skills.&nbsp; The postholder must have awareness of public libraries and the information and books they provide to support health and wellbeing. As a cross disciplinary role supporting Public Health, Adult Social Care and Libraries the postholder will need to be able to advocate and champion the role of libraries, reading, and information literacy in supporting people’s health and wellbeing and collaborate with colleagues in Public Health and Adult Social Care to support joint initiatives. Experience of researching information and using this to train others and experience of evaluating programmes would be very beneficial. As a member of the library development team your role is to help develop, deliver, and promote library services in Camden, ensuring programmes and resources are representative of and meet the needs of Camden’s diverse communities. You will manage collections such as the Reading Well Collections, develop and deliver events, promotional displays, and development projects that support the Universal Offers, in particular health &amp; wellbeing and information &amp; digital. &nbsp;Working closely with the Stock and Reader Development Librarian. The postholder will contribute to the delivery of the library reading strategy for Camden, ensuring information literacy skills are developed and kept current within the frontline libraries team and library users are supported to access information and signposted to relevant services fulfilling a social prescribing function and offering information literacy skills sessions to the public supporting the key work streams for Public Health and Adult Social Care.&nbsp; This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.&nbsp; To view the Job Profile, please click HERE or copy and paste the below URL into your browser:&nbsp; All About You&nbsp; &nbsp; To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'.&nbsp;&nbsp; This role is perfect for someone who can work in an agile way, think creatively and deliver within and thrive in a fast-paced environment. You will be self-motivated and have a can-do attitude willing to test and learn by doing. You will have an understanding of the public library sector and have excellent communication skills with experience of growing and nurturing partnerships. You will have experience of supporting library users with information and digital literacy and a knowledge of health and wellbeing collections and sources of information. Some experience of recording data and evaluating impact would be helpful What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp;&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details.&nbsp; Inclusion and Diversity&nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.&nbsp; To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit <a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&nbsp;&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&nbsp;&amp;nbsp</a>; Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.&nbsp; Asking for Adjustments&nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

5 Libraries Jobs in London, UK