{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747823156794,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"06dfada6-ff0c-4ed3-ba98-32113d823189","title":"Customer Service Assistant","employer":"Essex County Council","department":"","location":"Hainault Rd, Chigwell IG7 6QX","locationType":3,"description":"<p><span><span><strong><img src=\"https://myessex.csod.com/clientimg/myessex/jobAdUploads/ECC-red-Logo-Small.jpg\" alt=\"\"></strong></span></span></p><p><strong>Customer Service Assistant</strong></p><p><span><span>Permanent, Part Time</span></span></p><p><span>£12,541 per annum</span></p><p><span>Location: </span><span>Chigwell</span></p><p><span>Working Style: <a href=\"https://www.workingforessex.com/working-here/our-ways-of-working\">Fixed-base worker</a></span></p><p><span><span>Closing Date: 1st June 2025</span></span></p><p><span><span> </span></span></p><p><span><span><strong>Come and join us in Libraries where we're starting to reimagine what our libraries are going to be and help our present and future customers have the best experience possible. </strong></span></span><strong>We are currently recruiting for a Customer Services Assistant based at our Chigwell Library. Please note, this is a part time role working 18.5 hours per week and the pro rata salary will be £12,541 per annum. This role includes Saturday working.</strong></p><p><span><span> <strong>The Role:</strong> </span></span></p><p><span><span> You'll join a service that is undergoing change. Libraries around the UK are evolving to meet the differing demands of our customers. The demands are often different dependent on the location of our Libraries, and this is where your knowledge will be invaluable. You'll support with book circulation and issuing, signpost customers to different services and be our ears and eyes for what makes the difference to our customers. We want you to feel proud to play your role. </span></span></p><p><span><span> <strong>The Opportunity:</strong> </span></span></p><p><span><span> Our Customer Service team are at the heart of what we do - they are the face of our libraries and our driving force. To join them you'll need to be confident helping a diverse range of customers, with demands that change daily. We have an inclusive environment - your experience, your age and your perspectives are welcome in our team. </span></span></p><p><span><span> <strong>Key Responsibilities:</strong> </span></span></p><ul>\n<li><span><span>First and foremost - you like helping people. If you've got some IT skills - self-taught or not, that's ideal. We use self-service equipment, and our customers need your empathy and patience at all times. </span></span></li>\n<li><span><span>Arranging and conducting Rhymetime, an inclusive session for all families with babies and toddlers. </span></span></li>\n<li><span><span>Health & Safety is key to what we do. We'd like you to be the kind of person who sees things that need sorting and help sort them out. </span></span></li>\n<li><span><span>You'll help with promotional activities - we generate income in all our libraries and value your ideas. Especially ones that can be rolled out across all Libraries. </span></span></li>\n<li><span><span>Assisting customers to use the library catalogue and learn to use the full library offer. </span></span></li>\n<li><span><span>Ensure seamless stock circulation and management, involving sorting, shelving, tidying, and handling reservations, fines, and membership activities. </span></span></li>\n<li><span><span>Data drives us - you'll help us look at it in different ways, ensuring that we focus on the customer and staff to improve what we offer. </span></span></li>\n<li><span><span>Our smaller libraries have less staff, so we'll ask you to help out with unlocking / locking up and ask you to be a trusted keyholder. </span></span></li>\n</ul><p><span><span> <strong>Experience and Qualifications:</strong> </span></span></p><p><span><span> We welcome candidates with a diverse range of experiences and qualifications. Here's a sample - what we're interested in is if you are brilliant at the basics which include: </span></span></p><ul>\n<li><span><span>Possession of a Driving Licence (desired). </span></span></li>\n<li><span><span>Demonstration that you know how to use IT systems or have the ability to learn. </span></span></li>\n<li><span><span>Customer service experience in any area. </span></span></li>\n<li><span><span>Confidence in speaking to our customers and signposting them to Library services, other parts of the Council services and our partner organisations. </span></span></li>\n<li><span><span>Enthusiasm and ideas. </span></span></li>\n<li><span><span>Enjoy working within a team to make us as brilliant as possible. </span></span></li>\n</ul><p><span><span> We are dedicated to building a team that reflects the diverse community we serve. All qualified applicants will receive consideration for employment. </span></span><span>Together, let's create a welcoming and inclusive library experience for everyone. Apply now to be part of our vibrant and diverse team!</span></p><p><span><span> To read more about us please visit: <a href=\"https://www.workingforessex.com/role/climate-environment-and-customer-services?source=workingforessex.com\"> Climate, Environment and Customer Services </a> </span></span></p><p><span><span> <strong>Interviews:</strong> </span></span></p><p><span><span> As a Customer Services Assistant, you will be required to work with children to develop and grow our audience in this key area of our business. Part of your responsibilities will be to deliver story and rhyme sessions to groups of parents and toddlers in a library setting. </span></span></p><p><span><span> Therefore, as part of the interview process you will be required to deliver a short 5-minute activity that enables you to demonstrate your ability to engage with children. </span></span></p><p><span><span> This could include reading a short children's story or sharing a children's nursery rhyme. </span></span></p><p> </p><p><span><span> <strong>Why Essex?</strong> </span></span></p><p><span><span> As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href=\"https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex\"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. </span></span></p><p><span><span> Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. </span></span></p><p><span><span> We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. </span></span></p><p><span><span> At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href=\"https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2\"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. </span></span></p><p><span><span> As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href=\"https://www.gov.uk/dbs-update-service\"> https://www.gov.uk/dbs-update-service </a> </span></span></p><p> </p><p><span><span> <strong> Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. </strong> </span></span></p><p><span><span> If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href=\"https://essex.talentpool.com/sign-up?utm_source=Cornerstone&utm_medium=Advert&utm_content=Job_Advert\"> The Essex Talent Community </a> </span></span></p><p><span><span> If you have queries on this role or require anything further, please email <a> resourcing.team@essex.gov.uk </a> </span></span></p><p><span><span> Follow us on <a href=\"https://www.facebook.com/essexcountycouncil\"> Facebook </a> , <a href=\"https://twitter.com/essex_cc\">Twitter</a>, <a href=\"https://www.instagram.com/essex_cc\"> Instagram </a> and <a href=\"https://www.linkedin.com/company/essex-county-council/\"> LinkedIn </a> . Further details can be found on our <a href=\"https://www.workingforessex.com/\"> careers page </a> . </span></span></p><p> </p><p><span><span> <strong>Downloads</strong> </span></span></p><div><hr width=\"100%\"></div><p><span><span> <a href=\"https://www.workingforessex.com/working-here/pay-reward\"> Pay and Reward </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/working-here/our-ways-of-working\"> Our Ways of Working </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/about-us\"> About Us </a> <strong>|</strong> </span></span><a href=\"https://www.workingforessex.com/organisational-behaviours\"><span><span> Organisation Behaviours</span></span> </a></p>","shortDescription":"","salaryDescription":"Up to £12541.00 per annum","publishDate":"2025-05-21T10:19:39.000Z","expirationDate":"2025-05-31T10:19:39.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8ae3471a-3445-4fc0-a8fd-2bb783d07f66.jpg","score":1,"featured":false,"enhanced":false},{"id":"602dc380-0f00-48f6-aeb6-a6ed16a287b0","title":"Payroll Officer - Braintree District Council","employer":"Essex County Council","department":"","location":"CM7 9HB","locationType":3,"description":"<p><strong>Payroll Officer - Braintree District Council</strong></p><p><strong>Braintree District Council</strong></p><p><span><span>Permanent, Full Time</span></span></p><p><span>£30,000 per annum </span></p><p><span>Location: </span><span>Braintree</span></p><p><span>Closing Date: 31st May 2025</span></p><p><span><span><br><span><strong>Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this Payroll Officer role.</strong></span></span></span></p><p> </p><p><span>*Please click the link to apply <span><a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=647330JIxA\">HERE</a></span> or visit https://www.braintree.gov.uk/join-our-team. Please DO NOT click the Apply button on the left. </span></p><p><span><strong>The Opportunity:</strong> </span></p><p><span> An exciting opportunity has arisen within our Shared Payroll Service for a Payroll Officer. This is an additional role within our team which provides payroll services to multiple Councils across Essex. </span></p><p><span> This role will be based in Braintree and we are able to offer hybrid working arrangements working a mix of in the office and from home subject to business needs. </span></p><p><span> The post holder will undertake a range of payroll duties including the following: </span></p><ul><li><span>Running end to end payroll processes and ensuring payroll records and controls are maintained. </span></li></ul><ul><li><span>Carrying out the day-to-day processes for the provision of an effective, timely and accurate payroll service for a portfolio of organisations and in accordance with the organisations' HR policies, service standards, and performance requirements. This may include processing/checking starters and leavers and administering statutory and occupational schemes of leave, e.g. sickness/ accidents, maternity, and paternity. </span></li></ul><ul><li><span>To effectively maintain the group email inboxes. </span></li></ul><ul><li><span>To ensure that external and internal enquiries (from management, staff, and Members) relating to the payroll service are responded to and dealt with as appropriate. </span></li></ul><ul><li><span>To ensure other deductions from salaries are made in accordance with employee and other instructions (e.g. lease car deductions, union membership, health schemes, court orders etc.). </span></li></ul><ul><li><span>To ensure that deductions from salaries are made as required and comply with the Organisations' financial regulations and requirements of HMRC for taxation and NI, and Essex Pension Fund for pensions. </span></li></ul><ul><li><span>To provide resilience across the service for cover when required. </span></li></ul><p> </p><p><span><strong>Experience:</strong> </span></p><p><span> The successful candidate will have: </span></p><ul><li><span>Experience of payroll processing </span></li></ul><ul><li><span>Recognised payroll qualification and evidence of continuing professional development (desirable). </span></li></ul><ul><li><span>Experience of working on multiple payrolls, working towards multiple deadlines (desirable). </span></li></ul><ul><li><span>Understanding of Gross to net calculations. </span></li></ul><ul><li><span>iTrent experience is preferred. </span></li></ul><ul><li><span>Up to date knowledge and experience of HMRC requirements (for Tax, NI, SMP, SSP, RTI reporting etc.) </span></li></ul><ul><li><span>Aptitude for using and developing IT to better support and operate the payroll function. </span></li></ul><ul><li><span>Excellent numeracy and literary skills. </span></li></ul><ul><li><span>Ability to work in a small team without supervision. </span></li></ul><ul><li><span>Ability to communicate effectively with a wide range of audiences, including employees, managers and councillors. </span></li></ul><ul><li><span>Flexible approach to duties and hours. </span></li></ul><ul><li><span>Ability to keep calm under pressure. </span></li></ul><ul><li><span>Excellent timekeeping and organisation skills. </span></li></ul><ul><li><span>A commitment to continuous improvement and a proactive approach to identifying opportunities for innovation. </span></li></ul><ul><li><span>A strong customer focus putting customers at the heart of what you do. </span></li></ul><ul><li><span>Ability to understand and meet the needs of clients and stakeholders to ensure that the right information is provided to the right people </span></li></ul><p><span> In return, you'll receive a competitive salary, benefits and a commitment to your continuing development.<br></span></p><p><span> Why choose Braintree District Council?</span></p><p><span> Braintree District Council is an ambitious and forward-thinking authority with a vision of creating a great place for our residents and businesses. </span></p><p><span> As a Council our role is as a guardian of the place and its people; where residents live well in healthy and resilient communities; a well-connected district with high-quality homes delivered with the infrastructure and a place which attracts and provides good employment opportunities. </span></p><p><span> We are becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community and are committed </span></p><p><span> Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are: </span></p><p><span> · Flexible working </span></p><p><span> · Hybrid working arrangements are available in this role (home/office based) subject to business need </span></p><p><span> · Free parking </span></p><p><span> · Local government pension scheme </span></p><p><span> · Learning and development for all staff </span></p><p><span> · Staff recognition schemes </span></p><p><span> · Extensive health and wellbeing programme including discounted gym membership. </span></p><p><span> If you would like an informal chat about the post, please contact Laura Crimmins on 01376 557770. </span></p><p><span><span><a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=647330JIxA\"><strong>How to apply</strong></a><strong>:</strong></span>This role is being advertised on behalf of Braintree District Council therefore all applications must be submitted via the Braintree District Council <a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=647330JIxA\"> website </a> . Please note any applications submitted via the Working for Essex 'apply' button will be advised to re-apply via the Braintree District Council <a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=647330JIxA\"> Advert </a> . </span></p><p><span> Braintree District Council is proud to be a disability confident employer. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. </span></p><p><span> Braintree District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees to share this commitment. </span></p><p><span> If you have queries on this role or require a full copy of the role profile, please visit our website at <a href=\"http://www.braintree.gov.uk/\"> www.braintree.gov.uk</a> in the first instance. </span></p><p> </p><p><span>*Please click the link to apply <span><a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=647330JIxA\">HERE</a></span> .</span></p>","shortDescription":"","salaryDescription":"£29999 - £30000.0000 per annum","publishDate":"2025-05-20T12:51:29.000Z","expirationDate":"2025-05-30T12:51:29.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2f214330-4b88-4edf-bad8-5448e8b1dc14.jpg","score":1,"featured":false,"enhanced":false},{"id":"b9e1dc92-c8b7-4bd2-b2c0-8640dab9b746","title":"Community Transport Co-ordinator - Braintree District Council","employer":"Essex County Council","department":"","location":"CM7 9HB","locationType":3,"description":"<p><strong>Community Transport Co-ordinator - Braintree District Council</strong></p><p><strong>Braintree District Council</strong></p><p><span><span>Fixed Term, Full Time</span></span></p><p><span>£25,795 to £28,861 per annum </span></p><p><span>Location: </span><span>Braintree</span></p><p><span>Closing Date: 1st June 2025</span></p><p><span><span> </span></span></p><p><strong>Contract type: </strong>Fixed term until 31<sup>st</sup> March 2026</p><p> </p><p><strong> Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this <a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\"> Community Transport Co-ordinator </a> role. </strong></p><p> </p><p><strong>To Apply please click here:</strong><a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\"><strong>Job search</strong></a> <strong> or visit https://www.braintree.gov.uk/join-our-team. Please DO NOT click the Apply button on the left. </strong></p><p><strong>The Opportunity:</strong></p><p>We have a fixed term opportunity for a Community Transport Co-ordinator to join our team. The Braintree Community Transport Scheme provides a social car scheme and minibus hire to residents, community groups and schools across the Braintree District. The scheme is membership based and provides transport to health and social appointments, shopping, events and local activities.</p><p>The role will co-ordinate the transport requirements of residents and groups, ensuring they can get to events in their local community, appointments, shopping trips and visiting friends and relatives, which contributes to improving their well-being and quality of life.</p><p>The role will be office based, liaising with a wide client base on the telephone to co-ordinate their transport needs.</p><p> </p><p><strong>Experience:</strong></p><p>The successful candidate will need excellent, adaptable communication skills to deal with members of the public, taking into consideration the vulnerable client group, community groups and schools as well as liaising with volunteer drivers and other council departments.</p><p>The post holder will need to be organised and be able to plan and manage their workload. This is alongside planning and scheduling the work of the paid and volunteer drivers as well as ensuring the minibus fleet and the cars used by volunteers are maintained in line with the legalities of running a community transport scheme.</p><p>As part of the role, you will be provided with training on the flexi route booking system and need to be computer literate.</p><p><strong>Why choose Braintree District Council?</strong></p><p>Braintree District Council is an ambitious and forward-thinking authority with a vision of creating a great place for our residents and businesses.</p><p>As a Council our role is as a guardian of the place and its people; where residents live well in healthy and resilient communities; a well-connected district with high-quality homes delivered with the infrastructure and a place which attracts and provides good employment opportunities.</p><p>We are becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.</p><p>Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:</p><ul>\n<li>Flexible working</li>\n<li>Hybrid working arrangements are available in this role (home/office based) subject to business need</li>\n<li>Free parking</li>\n<li>Local government pension scheme</li>\n<li>Learning and development for all staff</li>\n<li>Staff recognition schemes</li>\n<li>Extensive health and wellbeing programme including discounted gym membership.</li>\n</ul><p><br> If you would like an informal chat about the post, please contact Tracey Parry on 01376 552525 or email tracey.parry@braintree.gov.uk</p><p><strong>To apply, click here: <a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\"> Job search</a> </strong></p><p><strong>Interviews will be held 5<sup>th</sup> June 2025</strong></p><p><span><a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\"><em><strong>How to apply:</strong></em></a> </span><em><strong>This role is being advertised on behalf of Braintree District Council therefore all applications must be submitted via the Braintree District Council <a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\"> website </a> . Please note any applications submitted via the Working for Essex 'apply' button will be advised to reapply via the Braintree District Council <a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\"> Advert </a> .</strong></em></p><p>Braintree District Council is proud to be a disability confident employer. We're committed to interview all disabled applicants if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.</p><p>Braintree District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees to share this commitment.</p><p>If you have queries on this role or require a full copy of the role profile, please visit our website at <a href=\"http://www.braintree.gov.uk/\"> www.braintree.gov.uk</a> in the first instance.</p><p><strong>*Please apply <span><a href=\"https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&VACANCY_ID=835174JL7r\">HERE</a></span> .</strong></p>","shortDescription":"","salaryDescription":"£25000 - £28000 per annum","publishDate":"2025-05-20T02:13:30.000Z","expirationDate":"2025-05-30T02:13:31.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dacdbc18-89a5-429c-a8b0-4bd57358acb2.jpg","score":1,"featured":false,"enhanced":false},{"id":"03a63ff4-6206-4e73-be8f-3f47e390300b","title":"Performance Officer","employer":"Essex County Council","department":"","location":"Chelmsford, Essex","locationType":3,"description":"<p><span><span><strong><img src=\"https://myessex.csod.com/clientimg/myessex/jobAdUploads/ECC-red-Logo-Small.jpg\" alt=\"\"></strong></span></span></p><p><strong>Performance Officer</strong></p><p><span><span>Permanent, Full Time</span></span></p><p><span>£28,059 to £33,010 per annum</span></p><p><span>Location: </span><span>Chelmsford</span></p><p><span>Working Style: Anywhere worker</span></p><p><span><span>Closing Date:26th May 2025</span></span></p><p><span><span> </span></span></p><p><strong>This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office, in Chelmsford, 1 day per month, with the remaining time allowing for remote working if desired, in line with the organisation's needs.</strong> </p><p><strong>The Role</strong></p><p>As a Performance Officer, it'll be your job to turn our deep well of data into insights that can help senior leaders take operational and strategic decisions. Working to support one of the council's key business areas - Children Services, you'll build reports that tell a story, exposing the questions our senior leaders need to focus on. You'll develop a role as a trusted specialist business intelligence adviser - helping senior leaders to understand what the data means for their business, and supporting effective performance conversations.</p><p>You will work in partnership with stakeholders across the organisation helping to visualise performance information through the creative use of reporting solutions such as Microsoft Power BI. You'll be a key part of a new team, building the council's capacity and capability to ask and answer difficult questions.</p><p> </p><p> <strong>The Opportunity</strong></p><p>The Performance Officer is part of a flexible team within the Performance & Business Intelligence Service specifically working with the business to deliver accurate, timely and purposeful management information and performance intelligence that enables senior leaders to take accountability for and manage performance. The role involves various aspects of information management including performance reporting, supporting the business to complete statutory data returns, interpreting & presenting performance information. </p><p> The role requires the application of subject matter expertise across the functional areas of the business with skilled matrix working to ensure improved integration with services to align priorities and deliver efficiency. The role provides specialist knowledge within a defined business area to support data quality monitoring and key organisational information systems. </p><p> <strong>Accountabilities</strong></p><ul>\n<li>Responsible for manipulating data and turning information into insight to provide detailed technical advice to champion the value of information and business intelligence within and outside the organisation.</li>\n<li>Working collaboratively with functional business areas and analysts to make business intelligence available, aligned to the Council's strategic aims and priorities to provide senior leaders with the information required for effective leadership, governance and decision making.</li>\n<li>Responsible for working with a range of data and evidence sources for the development of services and products to agreed standards to enable performance analysis and data interpretation, and translation of information requests.</li>\n<li>Building effective relationships with key business areas to understand and agree management information requirements and working collaboratively to develop solutions that provide access to high quality information to enable services to manage their performance</li>\n<li>Responsible for using quality assurance techniques to empower data owners to understand and repair data quality issues and complete statutory data returns, including reporting on the quality of data held within management information systems and providing recommendations for data quality improvement.</li>\n<li>Responsible for identifying, collecting and reporting the right data sources and then preparing, validating, cleansing and interpreting data to ensure it is fit for purpose. Working with data developers to automate processes.</li>\n<li>Specific individual and shared targets and objectives are defined annually within the performance management framework.</li>\n</ul><p> <strong>The Experience You Will Bring</strong></p><ul>\n<li>On top of your ability to manipulate data and present with confidence, you'll need strong people skills. You'll work closely with business areas and Analysts, making sure intelligence is aligned to the Council's strategic aims and priorities.</li>\n<li>We're an evidence-led organisation, but you'll also need to understand the complexities of working in a political environment and be able to appreciate and respond to different perspectives.</li>\n<li>We'll also expect you to have advanced user knowledge of Microsoft Office suite including sound experience in manipulating data using Excel and Power BI, enabling you to prepare clear and concise reports and make robust recommendations.</li>\n</ul><p> </p><p><strong>Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.</strong></p><p> </p>","shortDescription":"","salaryDescription":"£28059.00 - £33010.00 per annum + local gov pension","publishDate":"2025-05-19T02:08:23.000Z","expirationDate":"2025-05-26T02:08:23.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e8205674-494c-4f77-813f-91be1968c199.jpg","score":1,"featured":false,"enhanced":false},{"id":"7d67027f-0dcc-4d62-97a9-4259f0f02622","title":"District Youth & Community Worker in Training","employer":"Essex County Council","department":"","location":"Goodman House, Harlow","locationType":3,"description":"<p><span><span><strong><img src=\"https://myessex.csod.com/clientimg/myessex/jobAdUploads/ECC-red-Logo-Small.jpg\" alt=\"\"></strong></span></span></p><p><strong>District Youth & Community Worker in Training</strong></p><p><span><span>Permanent, Full Time</span></span></p><p><span>From £29,606 to £32,341 per annum</span></p><p><span>Location: </span><span>Uttlesford</span></p><p><span>Working Style: <a href=\"https://www.workingforessex.com/working-here/our-ways-of-working\">Community-based worker</a></span></p><p><span><span>Closing Date: 2nd June 2025</span></span></p><p><span><span> </span></span></p><p><span><span><strong>About Us:</strong> </span></span></p><p><span><span> <strong>Ready to take the next step in your career? </strong><strong>We're looking for a passionate and talented individual to join our Youth Service Team. If you're driven, innovative, and eager to make an impact, we want to hear from you!</strong> </span></span></p><p><span><span> We are currently seeking a District Youth and Community Worker (in training) to support the commissioning and development of programmes and imaginative activities within the local community, whilst encouraging the active participation of young people in developing their own ideas as well as their personal skills. </span></span></p><p><span><span> <strong>Benefits:</strong> </span></span></p><ul>\n<li><span><span>Healthy work life balance. </span></span></li>\n<li><span><span>Wide range of learning and development opportunities. </span></span></li>\n<li><span><span>IT equipment and home-working equipment supplied. </span></span></li>\n<li><span><span>30 days annual leave + bank holidays + choice to buy extra. </span></span></li>\n<li><span><span>Access to hundreds of discounts and benefits through Essex Rewards. </span></span></li>\n<li><span><span>Access to our health and wellbeing support platform with LifeWorks. </span></span></li>\n<li><span><span>Up to 4 days per year Volunteering leave. </span></span></li>\n<li><span><span>Study towards a <a href=\"https://www.instituteforapprenticeships.org/apprenticeship-standards/youth-worker-v1-0\"> Level 6 Youth Worker </a> Apprenticeship with the <a href=\"https://www.uel.ac.uk/study/apprenticeships/level-6-youth-worker\"> University of East London </a> . </span></span></li>\n</ul><p><span><span> Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href=\"https://www.workingforessex.com/working-here/pay-reward/\"> pay and reward </a> . </span></span></p><p> </p><p><span><span> <strong>What our Apprentice's say:</strong> </span></span></p><p><span><span> <em> \"I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and minimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to develop your career\" </em> </span></span></p><p> </p><p><span><span> <em> \"As an apprentice currently working at Essex County Council, I can confirm that it is a very rewarding role. I'm proud to be a part of this team and you will be too\" </em> </span></span></p><p><span><span> <strong>The Role:</strong> </span></span></p><p><span><span> As a District Youth and Community Worker, you will take ownership and accountability for defined areas of the work programme but will also work flexibly across internal and external teams to support delivery of youth provision in other areas. You will plan and deliver commissioned youth activities and work collaboratively with colleagues and partners and help others to achieve. You will develop new approaches, based on sound evidence and creative thinking, with a strong focus on improving outcomes for young people and their communities; you will be both proactive and responsive, combining energy and enthusiasm with the tenacity and drive to see things through. </span></span></p><p><span><span> The District Youth and Community Worker will work with young people and their communities to: </span></span></p><ul>\n<li><span><span>Work closely with the Senior Youth and Community Worker to help young people and the community to develop the skills and capacity to design and deliver youth provision in their community. </span></span></li>\n<li><span><span>Have supervisory responsibility for the Youth and Community Workers within a hub area. </span></span></li>\n<li><span><span>Make contact and establish relationships with young people and their communities. </span></span></li>\n<li><span><span>Ensure the 'voice' of young people is heard in the design and delivery of effective youth work provision. </span></span></li>\n<li><span><span>Encourage and enable young people to participate in a range of educational and personally challenging activities. </span></span></li>\n<li><span><span>Ensure access to information and personal support, which enables young people to develop the confidence and skills to become creative, active and critical participants in the wider community. </span></span></li>\n</ul><p><span><span> <strong>About You:</strong> </span></span></p><p> </p><p><span><span> You will: </span></span></p><ul>\n<li><span><span>Have the ability to work in partnership and to influence partners across a range of sectors to support the identification of desired outcomes for young people. </span></span></li>\n<li><span><span>Be experienced in working with young people, which may be in a voluntary role. </span></span></li>\n<li><span><span>Have the ability to build relationships and relate well to young people. </span></span></li>\n<li><span><span>Be able to motivate young people and facilitate young people's learning. </span></span></li>\n<li><span><span>Be committed to challenging prejudice and ignorance. </span></span></li>\n<li><span><span>Ability to develop work with young people to achieve planned outcomes. </span></span></li>\n<li><span><span>Ability to work as part of a team. </span></span></li>\n<li><span><span>Be flexible to meet young people's needs. </span></span></li>\n</ul><p> </p><p><span><span> <strong>Essential Requirements for the role:</strong> </span></span></p><p> </p><ul>\n<li><span><span>The successful candidate must hold a minimum of a JNC Level 3 qualification or be working towards achieving this within Youth Work and be willing to undertake a JNC level 6 qualification supported by Essex Youth Service. </span></span></li>\n<li><span><span>You must have a GCSE grade C and above, or equivalent in English and Maths and have good IT skills. </span></span></li>\n<li><span><span> Have the right to work and study in England. </span></span></li>\n<li><span><span> Have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date. </span></span></li>\n<li><span><span>As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas.</span></span></li>\n<li><span><span>The job requires you to be mobile throughout an operational area therefore a driver's license and access to a vehicle will be required. </span></span></li>\n</ul><p> </p><p><span><span> <strong>What will you be doing?</strong> </span></span></p><p> </p><ul>\n<li><span><span>Manage the organisation to a high-performing, customer-centric culture through exemplar behaviour in accordance with ECC's Values and Core Leadership Behaviours. </span></span></li>\n<li><span><span>Manage employees in working flexibly and collaboratively across structural boundaries as part of project or process teams in support of key outcomes. </span></span></li>\n<li><span><span>Manage the development of organisational capability through good people management, including the training, development, mentoring and coaching of team members. </span></span></li>\n<li><span><span>Thinking creatively, challenging the norms, and constructively challenging those around them to ensure continuous improvement, commercial astuteness, and inspire the same in employees. </span></span></li>\n<li><span><span>Ensure the proper assessment, management and mitigation of risk, including Health and Safety and Business Continuity. </span></span></li>\n</ul><p><span><span> <strong>Why Essex?</strong> </span></span></p><p><span><span> To read more about us please visit: </span></span></p><p><span><span> <a href=\"https://workingforessex.com/role/education\">Education</a> </span></span></p><p><span><span> <a href=\"https://workingforessex.com/working-here/entry-to-work\"> Entry to work - Working for Essex </a> </span></span></p><p><span><span> As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href=\"https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex\"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. </span></span></p><p><span><span> Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. </span></span></p><p><span><span> We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. </span></span></p><p><span><span> At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href=\"https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2\"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. </span></span></p><p><span><span> <strong>How to apply:</strong> </span></span></p><p><span><span> <strong> Start your journey within Essex Youth Service by clicking the APPLY button now! </strong> </span></span></p><p><span><span> If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a> work.placements@essex.gov.uk </a> . </span></span></p><p><span><span> As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href=\"https://www.gov.uk/dbs-update-service\"> https://www.gov.uk/dbs-update-service </a> . </span></span></p><p><span><span> <strong> Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. </strong> </span></span></p><p> </p><p><span><span> If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href=\"https://essex.talentpool.com/sign-up?utm_source=Cornerstone&utm_medium=Advert&utm_content=Job_Advert\"> The Essex Talent Community </a> . </span></span></p><p><span><span> <strong>Additional Information:</strong> </span></span></p><p> </p><p><span><span> If you have queries on this role or require anything further, please email <a> work.placements@essex.gov.uk </a> </span></span></p><p><span><span> Follow us on <a href=\"https://www.facebook.com/essexcountycouncil\"> Facebook </a> , <a href=\"https://twitter.com/essex_cc\">X</a>, <a href=\"https://www.instagram.com/essex_cc\"> Instagram </a> and <a href=\"https://www.linkedin.com/company/essex-county-council/\"> LinkedIn </a> . Further details can be found on our <a href=\"https://www.workingforessex.com/\"> careers page </a> . </span></span></p><p><span><span> <strong>Downloads</strong> </span></span></p><div><hr width=\"100%\"></div><p><span><span> <a href=\"https://www.workingforessex.com/working-here/pay-reward\"> Pay and Reward </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/working-here/our-ways-of-working\"> Our Ways of Working </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/about-us\"> About Us </a> <strong>|</strong> </span></span><a href=\"https://www.workingforessex.com/organisational-behaviours\"><span><span> Organisation Behaviours</span></span> </a></p>","shortDescription":"","salaryDescription":"£29606.0000 - £32341.0000 per annum","publishDate":"2025-05-19T01:10:53.000Z","expirationDate":"2025-06-02T01:10:53.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3a13a626-0f8a-4391-ba93-981ed93f98e6.jpg","score":1,"featured":false,"enhanced":false},{"id":"09dab836-43de-46c5-a25e-6317cff6f95b","title":"Estates Manager","employer":"Essex County Council","department":"","location":"Essex, Colchester","locationType":3,"description":"<p><span><span><strong><img src=\"https://myessex.csod.com/clientimg/myessex/jobAdUploads/ECC-red-Logo-Small.jpg\" alt=\"\"></strong></span></span></p><p><strong>Estates Manager</strong></p><p><span><span>Permanent, Full Time</span></span></p><p><span>£47,250 to £55,589 per annum</span></p><p><span>Location: </span><span>Chelmsford</span></p><p><span>Working Style: <a href=\"https://www.workingforessex.com/working-here/our-ways-of-working\">Anywhere worker</a></span></p><p><span><span>Closing Date: Sunday 25th May (23:59)</span></span></p><p><span><span> </span></span></p><p>To read more about our business area, please visit: <a href=\"https://www.workingforessex.com/role/economy-investment-and-public-health?source=workingforessex.com\"> People, Policy, Economy and Public Health </a></p><p><strong>The Opportunity</strong></p><p>The Essex Property team is responsible for managing and maintaining the Essex County Council's (ECC) £1.7bn estate, which covers approximately 350 buildings and around 1,500 sites ranging from residential care, waste, country parks and schools. ECC's challenge is to deliver an estate strategy to achieve best value, whilst supporting service delivery.</p><p>ECC is in a 15 year partnership with a delivery agent for all property and facilities related operational functions. The team operates as the Corporate Landlord for ECC, providing strategic, intelligent client functionality for ECC. Providing corporate policy, strategic advice and managing the transactional and property management services procured through the Mitie contract.</p><p>The Estates Manager, working with Service Managers in ECC, will focus on areas covering property strategy, estates management, and projects that support the property strategy. Working collaboratively with suppliers and stakeholders to identify opportunities to enhance the efficiency of property management and ensure the best arrangements for stewardship of the ECC estate.</p><p><strong>Accountabilities</strong></p><ul>\n<li>To manage and commission property services in order to implement the Council's Property Strategy and current policies around the use of property.</li>\n<li>Use specialist skills, knowledge and experience to ensure the effectiveness of the Corporate Landlord function,</li>\n<li>To provide professional support and expertise to members of the team and the partnership on property matters.</li>\n<li>To establish, develop and maintain effective and collaborative communication, working relationships and arrangements with all internal and external stakeholders to optimise the potential of the service and the use of ECC property assets.</li>\n<li>To contribute to Essex Property service outputs, ensuring best value for money and accurate in-year spend.</li>\n<li>Provide expert, specialist advice and guidance to ECC as required</li>\n<li>Ensure compliance with all external and internal regulation.</li>\n<li>To manage a caseload that delivery required Property projects, ensuring effective integration and coordination across the property strategy.</li>\n<li>To commission works as appropriate from the supplier partner and to oversee, monitor and evaluate the outputs from these projects.</li>\n</ul><p><strong>The Experience You Will Bring</strong></p><ul>\n<li>Educated to RFQ Level 6 or equivalent</li>\n<li>Evidence of continuing professional development and a qualified member of an appropriate property and/or facilities professional body</li>\n<li>ExtensiveExperience of Property Management including strategic reviews, transactional work and the implementation and commissioning of projects.</li>\n<li>Ability to intelligently instruct work from partner consultants and project management in a property field</li>\n</ul><p><strong>Why Essex?</strong></p><p>As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href=\"https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex\"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.</p><p>Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.</p><p>We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.</p><p>At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href=\"https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2\"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.</p><p>As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href=\"https://www.gov.uk/dbs-update-service\"> https://www.gov.uk/dbs-update-service </a></p><p><strong> Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. </strong></p><p>If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href=\"https://essex.talentpool.com/sign-up?utm_source=Cornerstone&utm_medium=Advert&utm_content=Job_Advert\"> The Essex Talent Community </a></p><p>If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk</p><p>Follow us on <a href=\"https://www.facebook.com/essexcountycouncil\"> Facebook </a> , <a href=\"https://twitter.com/essex_cc\">Twitter</a>, <a href=\"https://www.instagram.com/essex_cc\"> Instagram </a> and <a href=\"https://www.linkedin.com/company/essex-county-council/\"> LinkedIn </a> . Further details can be found on our <a href=\"https://www.workingforessex.com/\"> careers page </a> .</p><p><strong>Downloads</strong></p><p><a href=\"https://www.workingforessex.com/working-here/pay-reward\"> Pay and Reward </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/working-here/our-ways-of-working\"> Our Ways of Working </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/about-us\"> About Us </a> <strong>|</strong> <a href=\"https://www.workingforessex.com/organisational-behaviours\"> Organisation Behaviours </a></p>","shortDescription":"","salaryDescription":"£47250.0000 - £55589.0000 per annum","publishDate":"2025-05-16T11:08:19.000Z","expirationDate":"2025-05-26T11:08:19.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/996e9d2b-99d3-4cdc-9b8b-d4e9814b4a5f.jpg","score":1,"featured":false,"enhanced":false},{"id":"e4a5a3ab-f9d5-440d-93bf-98909a981e8f","title":"Care Support Worker","employer":"Peabody","department":"","location":"Halstead","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with creating and implementing support plans consistently and correctly for our customers. Then you might be supporting individuals to pursue hobbies and leisure activities at home and in their community by being innovative, enthusiastic and encouraging.<br><br> As a <strong>Care Support Worker,</strong> you'll be assisting people to live their best life. With a particular focus supporting people with kindness and compassion. You will support people with all aspects of daily living including assisting people with their personal care and health needs.<br><br>Your kind, compassionate and driven to protect the rights of the people you support. You'll respect individual characters you are supporting and the different wants and needs they may have. To be successful in this role you'll need to be available to work on a rota basis which is covered over a 24/7 period. Some waking nights and sleep ins will be required.<br><br>Your role covers all aspects of care and support. If you're a caring & compassionate person, then we want to hear from you.<br><br>Could it be you?<br><br>To be a success in this role, you're:<ul> <li>Able to work on a rota basis, working across a 24/7 shift pattern.</li> <li>The understanding and ability to respond to people's unique needs and desires.</li> <li>Experience of providing support to vulnerable individuals.</li> <li>The ability to maintain records, with high levels of attention to detail.</li>\n</ul>Here are just a few of the benefits of working at Peabody:<ul> <li>25 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>This role will require an enhanced DBS check. A Full UK driving licence and access to a car is required.</strong><br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy, george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 19th May.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£24,863 per annum","publishDate":"2025-05-16T01:06:14.000Z","expirationDate":"2025-05-28T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/55b3beef-b0fa-47a9-b404-a71ab6036c6d.png","score":1,"featured":false,"enhanced":false},{"id":"9b575d50-082b-4f8c-9682-de2bf76e95b6","title":"Senior Triage Officer","employer":"Essex County Council","department":"","location":"Chelmsford","locationType":3,"description":"<p><strong><span>Senior Triage Officer</span></strong></p><p><strong><span>Permanent, Full Time</span></strong></p><p><strong><span>£26,485 to £31,158 Per Annum</span></strong></p><p><span><strong>Location:</strong> Chelmsford</span></p><p><span><strong>Closing Date:</strong> Wednesday 28th May 2025 at 11.59pm</span></p><p><span><strong><span>The Opportunity</span></strong></span></p><p><span>Essex has a number of key employment and skills challenges including low productivity, low wages and lower than average workforce skills levels. Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts. </span></p><p><span>To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents with facing barriers or challenges to get into and maintain meaningful employment. </span></p><p><span>The Senior Triage Officer will oversee the effective processing of referrals and onboarding of residents to the Connect to Work programme, delivering effective signposting, administration and project support that enables the delivery of a customer-focused and outcomes-based service. The role plays a vital role sustaining the programme by supporting the coordination of applications for support, quality assuring and delivering initial eligibility assessments and working with managers and partners to develop the triage and assessment service. </span></p><p><span><strong><span>Accountabilities</span></strong></span></p><ul>\n<li><span>Contribute to the successful delivery of the Connect to Work programme by providing high-quality administrative support and quality assurance as well as acting as the first point of contact for enquiries to the programme.</span></li>\n<li><span>Maintain a strong understanding of eligibility and suitability requirements of the Connect to Work Programme, ensuring updates are identified, communicated and amendments made to programme materials and application forms.</span></li>\n<li><span>Oversee the processing of Expressions of Interest received for the programme in the form of direct and third-party referrals from professionals, coordinating with providers and clients to ensure an efficient process is operated and expressions of interest are processed within specified timescales.</span></li>\n<li><span>Assist in the development and maintenance of a structured approach to managing Expressions of Interest by the triage service to facilitate effective coordination of applications, supporting as required Triage officers to make recommendations for participant engagement in the programme.</span></li>\n<li><span>Facilitate effective working relationships with commissioned providers, coordinating support assessments for participants, acting as the initial point of contact for complaints or issues, seeking to resolve any urgent or complex issues that arise, escalating significant issues to programme management.</span></li>\n<li><span>Collaborate with partner organisations, such as local authorities, educational institutions, and business intermediaries to develop and maintain a database of employment support and skills programmes, using this to provide signposting for support to those not eligible for the Connect to Work programme.</span></li>\n<li><span>Prepare analysis, reports and presentations on performance of the triage service, providing recommendations to support strategic decision-making and continuous improvement in the Connect to Work programme.</span></li>\n<li><span>Lead research into benchmarking and best practice to support service innovation and continuous improvement.</span></li>\n<li><span>Assist in the development and maintenance of a structured client engagement approach, ensuring updates are made to the Management Information System (MIS), PRaP and other systems as required, accurate records are kept, and confidentiality is maintained through regular quality assurance audits of the MIS. </span></li>\n</ul><p><span><strong><span>The Experience You Will Bring</span></strong></span></p><ul>\n<li><span>Educated to RQF Level 4 in Business Administration (or similar) or equivalent relevant experience in senior business administration role.</span></li>\n<li><span>Project coordination skills, with the ability to manage tasks, meet timelines, and contribute to team objectives with an ability to demonstrate a high level of attention to detail and assure programme quality are essential.</span></li>\n<li><span>Strong analytical skills, with experience in data collection, performance measurement, and translating data into actionable insights to improve program effectiveness and support data-driven decision-making.</span></li>\n<li><span>Experience of MS Office suite of programmes and their practical application, as well as the ability to use computerised systems with a high level of speed and accuracy.</span></li>\n<li><span>Experience in client engagement, with a demonstrated ability to build relationships and collaboration with service users, commissioned providers and partners.</span></li>\n<li><span>Experience of developing and implementing CRM / MIS system and/or other financial and data management systems and creating customer-focused communication processes.</span></li>\n<li><span>Ability to manage time effectively and demonstrate a wide understanding of customer needs and being able to manage their expectations as well as solve simple problems and identify alternative solutions</span></li>\n<li><span>Experience of working with Government programmes, particularly in employment and skills is desirable. </span></li>\n</ul><p> </p>","shortDescription":"","salaryDescription":"£26485.00 - £31158.00 per annum + + 26 Days Leave & Local Gov Pension","publishDate":"2025-05-14T05:26:10.000Z","expirationDate":"2025-05-28T05:26:10.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1a71f0cb-dd35-45d7-820b-ff15ee81b4b3.jpg","score":1,"featured":false,"enhanced":false},{"id":"74e68b75-f5f5-4a86-80b9-d3f3d4d32adb","title":"Triage Officer","employer":"Essex County Council","department":"","location":"Chelmsford","locationType":3,"description":"<p><strong><span>Triage Officer</span></strong></p><p><strong><span>Permanent, Full Time</span></strong></p><p><strong><span>£25,081 to £26,962 Per Annum</span></strong></p><p><span><strong>Location:</strong> Chelmsford</span></p><p><span><strong>Closing Date:</strong> Wednesday 28th May 2025 at 11.59pm</span></p><p><span><strong><span>The Opportunity</span></strong></span></p><p><span>Essex has a number of key employment and skills challenges including low productivity, low wages and lower than average workforce skills levels. Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts. </span></p><p><span>To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents with facing barriers or challenges to get into and maintain meaningful employment. </span></p><p><span>The Triage Officer will play key part in each resident's story by processing referrals to the programme, providing effective signposting, administration, and project support. The role requires a self-starter who can manage their workload, take the initiative, and use personal judgement to resolve internal and external issues ultimately having a strong working knowledge of the Connect to Work Programme </span></p><p><span><strong><span>Accountabilities</span></strong></span></p><ul>\n<li><span>Contribute to the successful delivery of the Connect to Work programme by providing high-quality administrative support and being a first point of contact for externals enquiries to the programme.</span></li>\n<li><span>Maintain a strong understanding of eligibility and suitability requirements of the Connect to Work Programme, applying these to delivery of role activities.</span></li>\n<li><span>Undertake processing of Expressions of Interest received for the programme in the form of direct and third-party referrals from professionals, coordinating with providers and clients to ensure an efficient process is operated and expressions of interest are processed within specified timescales.</span></li>\n<li><span>Provide an initial assessment of Expression of Interest forms including checking all information has been provided, participants eligibility and suitability against the programme criteria is verified using this to provide recommendations for participant engagement in the programme for review.</span></li>\n<li><span>Maintain effective working relationships with commissioned providers, facilitating support assessments for participants, ensuring referrals are implemented and escalating any issues in line with service standards.</span></li>\n<li><span>Engage with commissioned providers, participants and professional third parties throughout the triage and onboarding process, proactively communicating the progress of and outcomes of Expressions of Interest, resolving internal and customer queries and escalating urgent or complex issues.</span></li>\n<li><span>Maintain a database of employment support and skills programmes, using this to provide signposting for support to those not eligible for the Connect to Work programme.</span></li>\n<li><span>Responsible for regularly updating the programme Management information System, PRaP and other data management systems as required by the role, ensuring accurate records are kept and confidentiality is maintained. </span></li>\n</ul><p><span><strong><span>The Experience You Will Bring</span></strong></span></p><ul>\n<li><span>Educated to RQF Level 3 in Business Administration (or similar) or equivalent relevant experience in a business administration role.</span></li>\n<li><span>Significant experience of MS Office suite of programmes and their practical application, as well as the ability to use computerised systems with a high level of speed and accuracy.</span></li>\n<li><span>Experience of use of CRM / MIS system and/or other financial and data management systems.</span></li>\n<li><span>Ability to build good working relationships across a large, complex organisation with colleagues and customers.</span></li>\n<li><span>Experience of delivering customer-focused communication processes with an ability to tailor communication to meet the needs of the audience is essential with experience of working with clients / service users with additional support needs desirable.</span></li>\n<li><span>Ability to manage time effectively and demonstrate a wide understanding of customer needs and being able to manage their expectations as well as solve simple problems and identify alternative solutions.</span></li>\n<li><span>Ability to demonstrate a high level of attention to detail and a willingness to learn about the implications of compliance of Connect to Work is essential. Experience of working with Government programmes, particularly in employment and skills is desirable but not essential.</span></li>\n</ul><p> </p>","shortDescription":"","salaryDescription":"£25081.00 - £26962.00 per annum + + 26 Days Leave & Local Gov Pension","publishDate":"2025-05-14T05:17:14.000Z","expirationDate":"2025-05-28T05:17:14.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/73e62789-581b-429a-b4c9-2da2b0579418.jpg","score":1,"featured":false,"enhanced":false},{"id":"56cab134-2890-4ff0-a3ae-665ba7694bf0","title":"Care Support Worker","employer":"Peabody","department":"","location":"Colchester","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with creating and implementing support plans consistently and correctly for our customers. Then you might be supporting individuals to pursue hobbies and leisure activities at home and in their community by being innovative, enthusiastic and encouraging.<br><br> As a Care Support Worker<strong>,</strong> you'll be assisting people to live their best life. With a particular focus supporting people with kindness and compassion. You will support people with all aspects of daily living including assisting people with their personal care and health needs.<br><br>Your kind, compassionate and driven to protect the rights of the people you support. You'll respect individual characters you are supporting and the different wants and needs they may have. To be successful in this role you'll need to be available to work on a rota basis which is covered over a 24/7 period. Some waking nights and sleep ins will be required.<br><br>Your role covers all aspects of care and support. If you're a caring & compassionate person, then we want to hear from you.<br><br><strong>We currently have available:</strong><ul> <li><strong>Part-Time position - 22.5 hrs a week - £14,917.80 per annum.</strong></li>\n</ul><strong>Shift patterns - 07:00-14:30 / 14:30-22:00 </strong><br><br><strong>A Full UK driving licence with access to a car is preferable for these roles, given the shift work and transport links in the area.</strong><br><br>Could it be you?<br><br>To be a success in this role, you're:<ul> <li>Able to work on a rota basis, working across a 24/7 shift pattern.</li> <li>The understanding and ability to respond to people's unique needs and desires.</li> <li>Experience of providing support to vulnerable individuals.</li> <li>The ability to maintain records, with high levels of attention to detail.</li>\n</ul>Here are just a few of the benefits of working at Peabody:<ul> <li>25 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an enhanced DBS check.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place during the week commencing 26th May.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£14,917 per annum FTE £24,868","publishDate":"2025-05-09T03:28:05.000Z","expirationDate":"2025-05-22T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d2b9bbfd-a708-487d-807a-b8d15ad2681b.png","score":1,"featured":false,"enhanced":false},{"id":"a68ef1fb-4b9d-4cd3-9c51-d025a28218ef","title":"Business Manager - Tendring District Council","employer":"Essex County Council","department":"","location":"Essex, Colchester","locationType":3,"description":"<p><strong>Business Manager - Tendring District Council</strong></p><p><strong>Tendring</strong></p><p><span><span>Permanent, Full Time</span></span></p><p><span>£45,718 - £52,805</span></p><p><span>Location: </span><span>Tendring</span></p><p><span>Closing Date: 26th May 2025</span></p><p><span><span> </span></span></p><p>Are you passionate about making a difference for residents in the Tendring District? Are you looking for a fresh challenge managing the business of a large and busy Directorate?</p><p>The Place and Wellbeing directorate is seeking a Business Manager to join us in a brand-new role. You will lead the corporate functions that enable the smooth running of our directorate to support the services and projects we deliver for residents. We have 137 staff (85 FTE) (<em>and a further 330 casual workers</em>) who run three leisure centres, the Princes Theatre, the Clacton Airshow, business support and grant schemes, and over £60m of new building schemes in Clacton and Harwich. The role is part of the Directorate management team and will also work closely with our service managers and colleagues in corporate services.</p><p>You will be responsible for ensuring the smooth delivery of corporate functions, including managing and monitoring governance and decision-making, data systems, performance monitoring, quality control, procurement, ICT development, budget monitoring, fee setting, business continuity, objective setting, and performance management.</p><p>Our ideal candidate will have significant business management experience, a degree-level qualification or equivalent by experience, a management qualification, and effective budget, financial, and people management skills.</p><p>In return, we offer flexible working arrangements to support a positive work-life balance, membership of the generous Local Government Pension Scheme, significant leave entitlement, and support for ongoing professional development and training. Additional benefits include free parking, discounted corporate gym membership, and various salary sacrifice initiatives.</p><p>For an informal discussion about this opportunity, please contact Lee Heley, Deputy Chief Executive on 07958 269249.</p><p>For more details, please contact louise.butler@essex.gov.uk for a copy of the job description and person specification.</p>","shortDescription":"","salaryDescription":"£45718.0000 - £52805.0000 per annum","publishDate":"2025-05-06T03:05:05.000Z","expirationDate":"2025-05-27T03:05:05.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c089bf6a-dbed-4cc8-afff-69985cdd1f29.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":11,"page":1,"pageSize":20,"facets":{"ContractType":{"1":11},"WorkingPatterns":{"1":10,"2":1},"EmployerType":{"local government":9,"social housing":2},"PublishDate":{"1":2,"2":5,"3":7,"4":10,"5":11},"LocationType":{"3":11},"JobTypes":{"administration":2,"community":1,"customer service":2,"education":1,"finance":1,"housing":3,"project management":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.96167,"lng":0.5121162},{"lat":51.874767,"lng":0.51225257},{"lat":51.874767,"lng":0.6530074},{"lat":51.96167,"lng":0.65314376},{"lat":51.96167,"lng":0.5121162}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1747823158734,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"braintree",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"braintree\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1747823156763,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}
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Customer Service Assistant

Essex County Council

Essex County Council logo

Up to £12541.00 per annum

Hainault Rd, Chigwell IG7 6QX (On-Site)

Posted 6 minutes ago

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