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<h4>Job summary</h4><p>The Customer Advice Delivery Enablement Team are at the forefront of work to ensure Acas’s Advice Services best meet the needs and interests of our customers and stakeholders. This work includes developing operational policy, co-ordination of activities to meet required service levels, provision of knowledge support and identifying potential for innovation and improvement within Advice that will extend Acas’s reach and impact. </p><p><strong>The National Operations Service Manager:</strong></p><ul><li>Leads a small team responsible for forecasting, scheduling and administration of a workforce management system responsible for relevant Acas ACD services.</li><li>Facilitates the effective deployment of staff to meet required SLA, identifying potential barriers to this and alerting relevant stakeholders, including Head of Advice Services</li><li>Ensures schedules are built to achieve targets and comply with contractual terms and policy guidance around development time, breaks, lunches and additional non-customer facing time.</li><li>Co-ordinates activities across the Advice service function, providing insight to support business and workforce planning</li><li>Provides regular and ad- hoc performance reporting to multiple business areas including senior managers</li><li>Maintains and improves relationships with internal business areas, promoting awareness of Advice Service business planning needs.</li><li>Identifies and develops improvements and efficiencies in processes and procedures, including with the WFM system, working collaboratively with internal stakeholders and external suppliers to meet service needs.</li><li>Builds and models a positive, inclusive and “can do” culture.</li></ul><h4>Job description</h4><p><strong>Main Accountabilities:</strong></p><ul><li>Responsibility for forecasting, planning, scheduling and real time management to achieve agreed SLAs.</li><li>Developing service/s protocols, and guidelines as required, taking account of all stakeholder needs.</li><li>Facilitating the delivery of centrally agreed service levels and maximising service efficiency through effective deployment of available staff.</li><li>Identifying risks and put in place mitigation, highlighting wider issues outside of the team’s control to relevant stakeholders with recommendations for action.</li><li>Quality assuring processes, systems and outputs related to all elements of WFM to ensure that issues are identified and rectified quickly.</li><li>Utilise the WFM forecasting and scheduling system functionality to improve efficiencies and processes.</li><li>Ensuring the work of the team and systems are carried out in line with relevant legislation (eg GDPR) and Acas policies.</li><li>Ensuring team quality standards are maintained through coaching, feedback and training.</li><li>Building effective relationships with stakeholders across the business and with suppliers to ensure service needs are understood and met.</li><li>Overseeing production and distribution of relevant data and information to stakeholders.</li><li>Work with Senior Advice Manager, Analysts and Advice management to:</li><li>Coordinate and manage the Adviser resource,</li><li>Identify trends impacting on delivery of services,</li><li>Implement opportunities for improvements,</li><li>Identify staffing requirements and plan recruitment, and</li><li>Plan operational activities and promotion of services.</li><li>Supporting the delivery of continuous improvement across the service, gathering insight and intelligence and using this to develop new approaches ready for implementation.</li></ul><p><strong>Who we are:</strong></p><p><strong>Acas exists to make working life better for everyone in Britain.</strong> We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. <strong>That means we’re working for everyone to help prevent and resolve workplace issues.</strong></p><p>Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.</p><p><a href="https://www.youtube.com/embed/pD7f-gurpg4?si=ARIKnPLY8d8c7g2W" target="_blank">Acas: Britain’s Workplace Experts</a></p><p>Acas has been recognised for its <strong>Diversity and Inclusion in the workplace</strong> from the Employers Network for <strong>Equality and Inclusion awards</strong> – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which <strong>embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.</strong></p><h4>Person specification</h4><p><strong>Experience: </strong><br><br><strong>Essential Criteria:</strong></p><ul><li><strong>Knowledge of forecasting and staff scheduling for a Contact Centre environment (Lead Criteria).</strong></li><li>Supporting stakeholders by providing regular and ad-hoc performance reporting.</li><li>Experience of managing resource through Workforce Management Systems (WFM).</li><li>Utilising Microsoft Excel to create and maintain reporting spreadsheets.</li></ul><p><strong>Desirable Criteria:</strong></p><ul><li>Previous line management experience.</li><li>Managing a team or service through a period of change.</li><li>Supporting continuous improvement by identifying and developing improvements in systems, processes and procedures.</li></ul><h4>Benefits</h4>Alongside your salary of £36,547, Advisory, Conciliation and Arbitration Service contributes £10,587 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We’re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer: </p><ul><li>Learning and Development;</li><li>Health and wellbeing;</li><li>Pension scheme;</li><li>Cycle to work scheme;</li><li>Interest free season ticket loans;</li><li>Volunteering opportunities.</li></ul><p><strong>Could you ask for any more?</strong></p><p>You’ll have access to a Lifestyle website, where you’ll be able to grab savings over a wide range of products from holidays to your weekly shop. </p><p>To find out more please check out - <a href="https://www.acas.org.uk/about-us/working-for-acas" target="_blank">Working for Acas</a><a href></a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Strengths and Experience.<p><strong>How to apply</strong></p><p>Please click on the 'Apply now' button.</p><p><strong>As part of the application process, you will be asked to complete:</strong></p><p>An evidence-based <strong>Statement </strong>of <strong>Suitability </strong>and <strong>CV </strong>reflecting the essential and desirable Experience requirements as listed in the Job Description. Your statement of suitability should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.</p><p>Should a large number of applications be received, an initial sift may be conducted using the:</p><p><strong>Lead Criteria:</strong> Knowledge of forecasting and staff scheduling for a Contact Centre environment. <br><br>Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.<br><em><br></em>If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.</p><p><strong>Interview Details</strong></p><p>If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place in the week commencing <strong>16 February 2026</strong>. The interview will be a <strong>Strength </strong>and <strong>Experience</strong> interview and will also include <strong>Presentation</strong>. </p><p>The following essential criteria will be assessed at interview:</p><ul><li>Knowledge of forecasting and staff scheduling for a Contact Centre environment.</li><li>Supporting stakeholders by providing regular and ad-hoc performance reporting.</li><li>Experience of managing resource through Workforce Management Systems (WFM).</li><li>Utilising Microsoft Excel to create and maintain reporting spreadsheets.</li></ul><p>A reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months if a similar position becomes available.</p><p>If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:</p><ul><li>Contact Acas HR Recruitment Service via <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a> as soon as possible before the closing date to discuss your needs.</li><li>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.</li><li>Find out more about the <a href="https://www.civil-service-careers.gov.uk/disability-confident-scheme/" target="_blank">Disability Confident Scheme</a> and <a href="https://www.civil-service-careers.gov.uk/reasonable-adjustments/" target="_blank">Reasonable Adjustments</a><a href="https://www.civil-service-careers.gov.uk/reasonable-adjustments/" target="_blank">https://www.civil-service-careers.gov.uk/reasonable-adjustments/</a>.</li></ul><p><strong>Want to learn more about Civil Service recruitment?</strong> You can find out more on <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">Civil Service Careers</a> - including information on <a href="https://www.civil-service-careers.gov.uk/a-guide-to-civil-service-success-profiles/" target="_blank">Success Profiles</a>, writing a <a href="https://www.civil-service-careers.gov.uk/how-to-write-your-ps/" target="_blank">Personal Statement</a>, acceptable use of <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial Intelligence</a> and what to expect at <a href="https://www.civil-service-careers.gov.uk/assessments-and-interviews/" target="_blank">Interview</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : HR Recruitment Team</li><li>Email : <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a></li><li>Telephone : N/A</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a> in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY3MDgmdmVyaWZ5PWE1ZTg4Njc1MmIzYTI2ZDAyZTRiNzhjYjBhMmRiYzZkJnJlcXNpZz0xNzY3NjczMTk1LTgzOTAzNzc1ZmQ2N2IyZDE3ZGY5MDIwZDU0YmYxODlhZWQzMmI2ODY=" target="_blank">Job Description - National Operations Service Manager Opens in new window</a> (docx, 45kB)

Advisory, Conciliation and Arbitration Service

National Operations Service Manager

<h4>Job summary</h4><p>Want to work at the cutting edge of environmental science? Passionate about making a difference and playing your part in tackling the climate and nature crisis? Forest Research (FR) is all about giving top quality evidence and advice to policymakers and practitioners to make a positive impact on the ground. Internationally recognised, we need people who have the skills and passion to work on excellent science and provide practical solutions for nature.</p><p>We’re small enough that your voice is heard, yet large enough, as part of the Forestry Commission (FC), that we have everything on hand to get the job done, as well as a variety of career pathways. Our staff are dedicated to their work and sharing it with others to bring positive change for our planet. And you will find us a flexible and inclusive employer, so you can have a work life balance that is tailor-made to your circumstances. So, whether it’s climate or carbon, pests or pathogens, behaviour or biodiversity that interests you, you can be assured of a warm welcome to the team. To find out more, visit <a href="http://www.forestresearch.gov.uk" target="_blank">www.forestresearch.gov.uk</a></p><p>The Valuing Our Information (VOI) project was established across the whole of the Forestry Commission in recognition of the need to significantly improve the management of information. The project has a clear mission: <br>‘to improve Forestry Commission’s effectiveness, trust, and compliance through increasing the level of knowledge and information management maturity.’</p><p>In addition, FR’s Digital strategy outlines the use of information is fundamental to FR meeting its aims of protecting, expanding, and promoting sustainable woodland; these aims will be met more successfully when accurate information can be identified and found quickly. Our Data Estate Modernisation Plan provides details of the projects which will help us meet these targets.</p><h4>Job description</h4><p>FR have a requirement for an experienced and self-motivated information management professional. This role will be involved in implementing and supporting the new information management principles and helping to bring about change to both physical and digital records management, as outlined in our Digital and Data Strategies. This opportunity would suit applicants who wish to further develop their skills in data management and archiving, as FR progress plans to introduce new capabilities and technologies.</p><p>We are looking for someone who enjoys a challenge and has an interest in all things data related. You will enjoy working with colleagues across FR and have the vision to bring about change to our data estate. </p><p><strong>Key Work Areas:</strong><strong><br></strong></p><p><strong>Helping to deliver FR’s Data and Digital Strategies</strong><br>The postholder will work closely across all areas of FR to help deliver our Data and Digital strategies and outcomes. There are a range of activities including identifying and monitoring current data assets and managing the migration of our data away from traditional file shares to a cloud hosted solution. This will require you to work with staff to provide support and guidance throughout the migration process, to ensure understanding of the reasons and benefits of the new solution.</p><p><strong>Supporting the FC VOI Programme</strong><br>This post is part of the team delivering the FC Valuing our Information Programme to FR and improving knowledge and information management principles, policies, and practices. You will be expected to be a key member of this team and liaise with colleagues across the FC in a similar role.</p><p><strong>Managing the FR Digital Archive</strong><br>You will be responsible for the continual growth and management of our digital archive. This will include assisting information asset owners whilst they review and make decisions regarding their records, prior to any digitisation or transfer activity in line with our policies and procedures. <br>Given the nature of the work with physical records, there is a manual handling aspect to the role</p><p><strong>Contacts and Communication </strong><br>You will be expected to build strong relationships with both internal and external stakeholders to support development and delivery of the programme. These will include colleagues at all levels and in similar roles across the sector.<br>The post holder will work alongside members of the IT team and have autonomy to make decisions within established frameworks and take forward our technical capabilities in assigned work areas.</p><br><h4>Person specification</h4><p><strong>Essential Criteria:</strong></p><ul><li>Proven ability to effectively advise and communicate the benefits of Data and Digital strategies to a diverse range of stakeholders</li><li>Experience of working independently under multiple time demands and deadlines, with sound judgement in time management.</li><li>Expertise in the digitisation of archival materials </li><li>Proficiency in using information and records management systems and processes that support governance and risk management </li><li>Skilled in utilising SharePoint, including all document management functions within the platform.</li><li>Ability to manage stakeholder expectations regarding team performance and deliverables</li><li>Previous experience in line management.</li><li>Comprehensive knowledge of legislation, standards, and procedures related to records management, including the Data Protection Act, GDPR, the Freedom of Information Act, and Environmental Information Regulations.</li><li> Willingness to travel nationwide as required</li></ul><p><strong>Desirable Criteria: </strong></p><ul><li>Previous experience in a public sector organisation, particularly with a research-oriented focus</li><li>Proficiency in using software (e.g., Adobe Acrobat Pro) to create accessible documents.</li><li>Experience of handling records in compliance with the Public Records Act</li><li>Knowledge or experience in managing and digitising legacy media types, or wiliness to develop these skills</li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Delivering at Pace</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £40,388, Forestry Commission - Forest Research contributes £11,700 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Your career</strong></p><ul><li>Excellent <strong>professional development opportunities</strong> which are tailored to your role, with paid <strong>professional membership</strong> subscriptions, mentoring, and Civil Service Learning available to all</li><li><strong>access to world class </strong>laboratory facilities, as well as state of the art buildings within forest or science park settings</li></ul><p><strong>Your work/life balance</strong></p><ul><li><strong>flexible working options</strong> such as: up to two days flexi leave per month, blended working, part-time working, paid special leave, career breaks, and unpaid leave. Parents and carers will be supported to enable you to manage work and family responsibilities</li><li>A <strong>generous annual leave allowance</strong> of 25 days on entry increasing by 1 day each year to a maximum of 30 days (pro-rata for part-timers). Plus 2.5 days of <strong>additional leave</strong> and 8 days’ paid <strong>bank/public holidays</strong></li></ul><p><strong>Your wellbeing</strong></p><ul><li> A culture which promotes a diverse and inclusive work environment</li><li> A range of wellbeing benefits including Employee Assistance Programme 24/7</li><li>We want you to feel part of something bigger and we encourage a <strong>community feel in our workplaces</strong>, with everything from cookery competitions to Pilates and fell running, plus topical talks at <strong>Wellbeing Wednesdays and Feelgood Fridays</strong></li><li>Paid <strong>volunteering leave</strong> of 3 days per year so you can give back to your community and charitable causes by sharing your skills and time</li></ul><p><strong>Your benefits</strong></p><ul><li>a highly competitive <strong>Civil Service Pension</strong> of 28.97% your salary</li><li>an employee <strong>benefits scheme offering discounts</strong> on groceries, gym memberships, holidays, days out, online retailers and high street shops</li><li><strong>Cycle to Work</strong> scheme and <strong>Interest free loans</strong></li><li>Free <strong>parking</strong> is offered on-site, alongside electric car charging ports</li><li>With <strong>maternity, adoption, and/or shared parental leave</strong> there’s the flexibility to have up to 26 weeks full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid leave. <strong>Paternity leave</strong> of up to two weeks is available with full pay.</li></ul><p>Any move to Forest Research from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>Please apply at Civil Service Jobs - GOV.UK, you will be asked to supply:</p><p>• A CV - setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role <br>• A Personal Statement – (limited to 500 words) explaining how you consider your personal skills, qualities and experience, provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.<br> • Submit a 250 word Statement for each of the 3 Behaviours listed: Changing &amp; Improving, Delivering at Pace &amp; Working Together</p><br><p>We will use this information to assess your application against the essential criteria in the person specification.</p><p>Shortlist<br>The panel will select a shortlist of candidates whose applications best demonstrate suitability for the role, by considering the evidence provided against the Essential Criteria set out in the Person Specification. Failure to address any or all of these may affect your application.</p><p>Sift will take place on 5 February 2026</p><p>Interviews are planned to take place 16 - 17 February 2026</p><p>If we receive a large volume of applications, then we will sift on CV and the Personal Statement. Candidates will be expected to answer questions on all behaviours listed at the interview stage.</p><p>Candidates who are judged to be a near miss at interview may be considered for other positions in Forest Research which may be at a lower grade but have a potential skills match.</p><p>Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.</p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.</p><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Visa Sponsorship </strong></p><p>FR holds a licence to sponsor Skilled Workers under the Home Office points-based immigration system. Candidates wishing to apply should note that the likelihood of obtaining sponsorship would depend on an assessment of this role against defined criteria, which include:</p><p>o Whether the Job role has been identified as being a Critical Role in FR, which has been identified in the Workforce Plan, and / or<br>o Whether the Job role is a known Capability gap, which has been identified in the Workforce Plan for the relevant Centre, and<br>o Evidence of significant recruitment challenges in filling the Job role previously</p><p>Skilled Worker sponsorship may be available, subject to an application and assessment process and the <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">Home Office points-based system</a>.</p><p>For further details, please refer to the Sponsorship for Skilled Workers – guidance for applicants and managers on <a href="https://www.forestresearch.gov.uk/about-us/careers/how-to-apply/" target="_blank">our website</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:hr.services@forestresearch.gov.uk" target="_blank">hr.services@forestresearch.gov.uk</a></li><li>Email : <a href="mailto:hr.services@forestresearch.gov.uk" target="_blank">hr.services@forestresearch.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.services@forestresearch.gov.uk" target="_blank">hr.services@forestresearch.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FR HR Services by email: <a href="mailto:hr.services@forestresearch.gov.uk" target="_blank">hr.services@forestresearch.gov.uk</a> you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY5OTUmdmVyaWZ5PTU2MDBhNjdhNmY2MDI3NzU2YzkwYTIwMTk5YmYwYzFmJnJlcXNpZz0xNzY3ODQ4NDYxLTkzN2VlODY3NDMzNjNiZjg2MDkzZmM5OGZkYTY2NjBjZjE5NDllMzg=" target="_blank">Success Profiles_ Civil Service behaviours - GOV.UK Opens in new window</a> (pdf, 502kB)

Data & Information Lead

<h4>Job summary</h4>The purpose of this role is to support the DDaT Contract and Supplier Manager with all aspects of the DDaT Directorate’s Contracts and Suppliers.<h4>Job description</h4><p>The main accountabilities of this role are as follows:</p><ul><li><strong>Monitor and analyse contracts</strong> for key deliverables, KPIs, and renewal timelines, ensuring compliance with procurement and governance frameworks.</li><li><strong>Develop supplier performance dashboards</strong> to provide transparency and accountability across departments.</li><li><strong>Contracts spend and trend analysis</strong> to identify cost-saving, efficiency, and aggregation opportunities.</li><li><strong>Support audits and reporting</strong>, maintaining evidence of due diligence and value for money.</li><li><strong>Facilitate supplier relationship management</strong>, promoting social value, sustainability, and local economic impact.</li><li><strong>Split all such Contracts and Suppliers </strong>into a Gold, Silver and Bronze category to enable consistency across all contracts.</li><li><strong>Management </strong>of 1 Grade 10 Contracts and Supplier officer.</li><li><strong>The Team Representative </strong>with regards the Link between the Business Relationship Managers and the DDaT Supplier and Contract Management Teams.</li></ul><p><strong>Who we are</strong></p><p><strong>Acas exists to make working life better for everyone in Britain. </strong>We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. <strong>That means we’re working for everyone to help prevent and resolve workplace issues.</strong></p><p>Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.</p><p><a href="https://www.youtube.com/embed/pD7f-gurpg4?si=ARIKnPLY8d8c7g2W" target="_blank">Acas: Britain’s Workplace Experts</a></p><p>Acas has been recognised for its <strong>Diversity and Inclusion in the workplace</strong> from the Employers Network for <strong>Equality and Inclusion awards</strong> – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which <strong>embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.</strong></p><h4>Person specification</h4><p><strong>Experience</strong></p><p><strong>Essential Criteria: </strong></p><ul><li>Strong data analysis and reporting using tools like excel for database queries.</li><li>Ability to work collaboratively with internal and external stakeholders.</li><li>Supplier performance monitoring and contract administration.</li><li>Understanding of contract lifecycle (pre-award, award, post-award, closeout).</li></ul><p><strong>Desirable Criteria:</strong></p><ul><li>Familiarity with procurement regulations.</li><li>Attention to detail and ability to manage multiple tasks.</li><li>Contributing to supplier relationship engagement.</li><li>Staff management.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Changing and Improving</li><li>Seeing the Big Picture</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £36,547, Advisory, Conciliation and Arbitration Service contributes £10,587 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We’re big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer: </p><ul><li>Learning and Development;</li><li>Health and wellbeing;</li><li>Pension scheme;</li><li>Cycle to work scheme;</li><li>Interest free season ticket loans;</li><li>Volunteering opportunities.</li></ul><p><strong>Could you ask for any more?</strong></p><p>You’ll have access to a Lifestyle website, where you’ll be able to grab savings over a wide range of products from holidays to your weekly shop. </p><p>To find out more please check out - <a href="https://www.acas.org.uk/about-us/working-for-acas" target="_blank">Working for Acas</a><a href></a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>How to apply</strong></p><p>Please click on the 'Apply now' button.</p><p><strong>As part of the application process, you will be asked to complete:</strong></p><p>An evidence-based <strong>Statement of Suitability </strong>reflecting the essential and desirable Experience requirements as listed in the Job Description. Your statement of suitability should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.<em><br></em></p><p>A 250 word statement on the Managing a Quality Service <strong>Behaviour</strong>.</p><p>Should a large number of applications be received, an initial sift may be conducted using the:</p><p><strong>Lead Behaviour: Managing a Quality Service.</strong></p><p>Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.<br><br>If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status and if we are able to invite you to an interview we will be in touch.</p><p><strong>Interview Details</strong><br></p><p>If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place the week commencing <strong>2 February 2026</strong>. The interview will be an <strong>Experience </strong>and <strong>Behaviour </strong>based interview.</p><p>The assessed Behaviours will be:</p><ul><li>Changing and Improving</li><li>Managing a Quality Service</li><li>Seeing the Big Picture</li></ul><p>The assessed Experience criteria will be:</p><ul><li>Ability to work collaboratively with internal and external stakeholders.</li><li>Supplier performance monitoring and contract administration.</li><li>Understanding of contract lifecycle (pre-award, award, post-award, closeout).</li></ul><p>A reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months and may be considered for similar positions.</p><p>If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:</p><ul><li>Contact Acas HR Recruitment Service via <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a> as soon as possible before the closing date to discuss your needs.</li><li>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.</li><li>Find out more about the <a href="https://www.civil-service-careers.gov.uk/disability-confident-scheme/" target="_blank">Disability Confident Scheme</a> and <a href="https://www.civil-service-careers.gov.uk/reasonable-adjustments/" target="_blank">Reasonable Adjustments</a>.</li></ul><p><strong>Want to learn more about Civil Service recruitment?</strong> You can find out more on <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">Civil Service Careers</a> - including information on <a href="https://www.civil-service-careers.gov.uk/a-guide-to-civil-service-success-profiles/" target="_blank">Success Profiles</a>, writing a <a href="https://www.civil-service-careers.gov.uk/how-to-write-your-ps/" target="_blank">Personal Statement</a>, acceptable use of <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial Intelligence</a> and what to expect at <a href="https://www.civil-service-careers.gov.uk/assessments-and-interviews/" target="_blank">Interview</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : HR Recruitment Team</li><li>Email : <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on <a href="mailto:HRRecruitment@acas.org.uk" target="_blank">HRRecruitment@acas.org.uk</a> in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY0MDMmdmVyaWZ5PWM5MGI0ZTJjNTkwN2YwMTE3OGQwMTY0OTQ3OTMwMzk4JnJlcXNpZz0xNzY3MDY4MjcxLWM5NDEwMGViYjExOGNmMjg0YWJmMzE2MzIxOTllM2FmMzYwYTQwMDk=" target="_blank">Job Description - DDaT Contract and Supplier Analyst Opens in new window</a> (docx, 40kB)

DDaT Contract and Supplier Analyst

Ministry of Defence

MGS - Ministry of Defence Guard Service - Shift Working Officer - Aldershot- Montgomery House

<h4>Job summary</h4><p>The Forestry Commission (FC) are the Government’s forestry experts. We work nationally and locally on unlocking the full potential of woodlands and the forestry sector to expand, protect, improve, and connect England’s valuable woodland assets.</p><p>The Plant Health Forestry team (PHF) is a high performing geographically distributed team with staff responsible for delivery across GB.</p><p>The aims of the Oak Processionary Moth management programme are:</p><ul><li>Limit the rate of spread and reduce the impact of Oak Processionary Moth on tree, human and animal health.</li><li>Robustly deal with new findings to prevent the development of a new outbreak hotspot in the area free from the pest.</li><li>Maintain the range of management activities (survey, control and communications).</li><li>Provide an operational ‘test and development’ function to build knowledge and evidence relating to this pest.</li><li>Continue building a partnership approach, including integration of landowner/manager expertise in dealing with Oak Processionary Moth.</li></ul><h4>Job description</h4><p>The purpose of this role is to provide administrative support for the Oak Processionary Moth control programme, further information can be found at <a href="http://www.forestresearch.gov.uk/opm" target="_blank">www.forestresearch.gov.uk/opm</a></p><p>The focus of the job will be to handle enquires (email/telephone) and maintain data for the Oak Processionary Moth control programme. This is achieved by ensuring appropriate procedures are followed and relevant Forestry Commission standards are met. This will also involve working closely with and providing administrative support for the Oak Processionary Moth programme manager and support officers.</p><p>Key Work Areas including:</p><p><strong>Administrative Support</strong></p><ul><li>Answering enquires for the Oak Processionary Moth control programme- emails and phone calls.</li><li>Accurately record information and data to be entered into the Oak Processionary Moth database.</li><li>Maintain a log of all enquires for review on a regular basis for reporting purposes.</li><li>Work in conjunction with other team members to maintain accurate records so they are consolidated and easily interpreted.</li><li>If required, support other administrative roles in the wider tree health programme.</li><li>Travel is not integral to the role; however support at events may require occasional, and infrequent, time away from home.</li></ul><p><strong>General Administrative Support</strong></p><ul><li>Provide a central point of contact for the Oak Processionary Moth control programme.</li><li>Data gathering, processing, and cleansing.</li><li>Maintain contacts list.</li><li>Circulate updates.</li></ul><p><strong>Handling Public Enquiries</strong></p><ul><li>Deal with public and staff enquiries appropriately.</li><li>Log enquiries for reporting purposes and gather information to update log -Be available to handle stakeholder enquiries.</li></ul><h4>Person specification</h4><p>ESSENTIAL</p><ul><li>Being confident using Microsoft Office products, including Outlook and word.</li><li>Good communication skills.</li><li>Gather information from various (internal and external) resources in response to requests for information.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £26,959, Forestry Commission contributes £7,810 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%.</li><li>A range of family friendly benefits.</li><li>An environment with flexible working options.</li><li>Learning and development tailored to your role.</li><li>A culture which promotes a diverse and inclusive work environment.</li><li>A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more.</li><li>25 days annual leave, with 1 additional day for each years’ service up to 5 years (pro rata), plus 10.5 bank holidays/privilege days (pro rata).</li><li>Ability to buy or sell 5 days annual leave.</li><li>3 days volunteering per year (pro rata).</li></ul><p>We aim to provide a great place to work, whichever location you work from. Blended working forms part of our flexible and inclusive approach to future ways of working. It is an informal arrangement which gives you the option to work some of the week from home, and some of the week from our Forestry Commission workplaces, subject to role requirements, business needs, and regular review. Informal blended working arrangements will be available as agreed with the line manager.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>This is a Fixed Term Appointment ending 30 September 2026, with possibility but no guarantee of extension or permanency.</p><p>As part of the application process, you will complete the following online: </p><ul><li>A tailored CV (curriculum vitae) setting out your qualifications, career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. The CV should be split into 3 parts and provide: Job History, Previous Skills/Experience, Full Qualification Details. </li><li>A personal statement – in no more than 500 words showing how you meet the relevant skills and experience as set out in the Person Specification. </li></ul><p>Further details around what this will entail are listed on the application form.</p><p>Those invited to interview will be further assessed on Behaviours and Experience. You may be asked to complete a simple exercise as part of this. </p><p>Sifting will take place TBC. </p><p>Interview will be held on TBC. </p><p>We will be conducting online interviews with the use of Microsoft Teams or equivalent online communication methods. Candidates would therefore require access to a computer and internet at interview stage.</p><p>Should a large number of applications be received, the initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. </p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Forestry Commission from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank"></a><a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>. </p><p>If successful and transferring from another Government Department a criminal record check may be carried out.</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>New entrants are expected to join on the minimum of the pay band.</p><p>Existing Civil Servants (excluding Forestry Commission employees) and applicants from accredited NDPBs are eligible to apply, and will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant.</p><p>Existing Forestry Commission, Forestry England and Forest Research employees are eligible to apply for this Fixed Term Appointment and will only be considered if there is written confirmation from their line manager and HR that their current role will be temporarily backfilled or held open before commencing the application process. </p><p>This role is full time only: 37 hours a week. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><p>Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><p>Where a role has been identified as one which falls under the scope of the Public Sector English Language Requirements, within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to converse at ease with members of the public and provide advice in accurate spoken English. Applicants will be assessed in the selection process in accordance with the requirements.</p><p>The duties of this post require the applicant to have a full current driving licence that enables them to drive in the UK. However, the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.</p><p>The Forestry Commission is actively working to reduce the carbon emission of official travel and applicants should be aware of the broad principles which are being applied to reduce carbon emissions to less than 50gCO2/km.</p><p>Travel options include:</p><p>• Use of private car: some Officers choose to use their private car and receive payment for the miles they drive on official business. Vehicle emissions are measured in CO2 grams per kilometre (g/km). The cap is currently 115 gCO2/km and will be reduced to 100 gCO2/km on 1st April 2026. After that date, we expect private vehicles used for official travel to emit significantly less.</p><p><strong>Reasonable </strong><strong>Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non- disabled person, we have a duty to make reasonable changes to our processes.</p><p>If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via <a href="mailto:FCERecruitment.grs@cabinetoffice.gov.uk" target="_blank">FCERecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs.</p><p>Contact Government Recruitment Service via <a href="mailto:fcerecruitment.grs@cabinetoffice.gov.uk" target="_blank">fcerecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs.</p><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : FS Recruitment</li><li>Email : <a href="mailto:fs.recruitment@forestrycommission.gov.uk" target="_blank">fs.recruitment@forestrycommission.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:fcerecruitment.grs@cabinetoffice.gov.uk" target="_blank">fcerecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: <a href="mailto:englandhr.services@forestryengland.uk" target="_blank">englandhr.services@forestryengland.uk</a>. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.<br><br>

Forestry Commission

Oak Processionary Moth Admin Officer

<h4>Job summary</h4><p><strong>What you’ll do…</strong></p><p>We are looking for an enthusiastic, hardworking and highly motivated team player who enjoys practical tasks in an outdoor environment. You must be able to work independently as well as part of a team. You will be part of the South Downs beat team completing a wide range of management and maintenance tasks to help meet the team's and District's work commitments as instructed by the beat manager.</p><p>This role can be physically challenging, and you will be working outdoors in all weather conditions using a variety of equipment including vibrating power tools.</p><p>Please see the job description below for more information and details about what we need from you. </p><p><strong>Where you’ll work…</strong></p><p>The post covers two geographic areas and time will be split evenly between these areas.</p><p>The South Downs beat covers 4,300 ha of mixed woodland that varies from pure beech on the South Downs to ancient broadleaf woodland - remnants of the Royal Hunting Forest of Bere. The woodlands are spread across East Hampshire and West Sussex and include well used recreation sites, conservation areas and sites of Special Scientific Interest. The Beat team are based at Forestry England Operations Yard, Liss, GU33 7QP.</p><p>The Chiddingfold beat covers 2,800 ha of mixed woodland ( 60% BL, 40% conifer) that varies from designated ancient woodlands in the west to areas of production conifer in the Surrey Hills to the east. The woodlands are spread across Surrey and East Hampshire. They are well used for recreation and contain nationally important conservation areas consisting of sites of Special Scientific Interest and SNCI’s. Much of the beat area is contained within the Surrey Hills AONB. The Beat team are based at Forestry England Operations Yard, Farnham, GU10 4LS.</p><h4>Job description</h4><p>Operational:</p><ul><li> restock and establishment work: hand planting, tree guard construction, repairing fences and controlling clearing and maintaining trees: high pruning, cutting back and tree safety work: surveys, putting up safety signs and safety tree survey work related to managing potentially hazardous estate maintenance work such as high pruning operations to maintain access and the management or clearance of trees or other vegetation.</li><li> make sure work programmes you are responsible for are delivered effectively and surveying, including measuring/tariffing, tree safety, stocking density and a variety of recreation when needed, gather operational data accurately and efficiently and maintain appropriate up to date records to the standard required.</li><li> assist with delivering the annual tractor programme of works – mowing, flailing, reinstating tracks, recovering timber and delivering materials amongst the key tasks.</li></ul><p>Team working and health and safety:</p><ul><li> operate and maintain tools and resources to required standards and make sure work on site meets our health and safety standards.</li><li> by effectively liaising with colleagues and stakeholders, plan, implement and deliver efficient work programmes that help meet Forestry England’s aims and objectives.</li><li> engage proactively and respond constructively to existing and prospective customers and present the highest standards of professionalism when representing Forestry England in the marketplace.</li><li> carrying out risk assessments working to high health and safety standards which are guided by FISA (Forest Industry Safety Accord).</li></ul><p>And any other tasks, reasonably requested by your line manager.</p><h4>Person specification</h4><p><strong>Essential professional and technical experience</strong></p><ul><li>practical experience in forestry or countryside / environmental management.</li><li>general understanding of forestry, arboriculture, nature conservation, outdoor recreation and countryside- related issues.</li><li>competently use a range of hand tools.</li><li>awareness of health and safety systems relevant to practical countryside work e.g. risk assessments, Forest Industry Safety Accord (FISA) guides and lone working systems.</li><li>competent IT user with experience in MS Office suite of applications.</li><li>good interpersonal and communication skills, and ability to work effectively alone and as part of a team.</li></ul><p><strong>Desirable professional and technical experience</strong></p><ul><li>experience in tractor based operations including NPTC tractor base unit and flail &amp; mulcher qualifications.</li></ul><p><strong>Qualifications</strong></p><p><strong>Essential</strong></p><ul><li>City &amp; Guilds NPTC Level 2 Award or equivalent in one or more practical forestry skills such as chainsaw maintenance, cross cutting, and felling and processing trees up to 380mm or equivalent qualification.</li><li>full UK driving license, however the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.</li><li>NPTC (or equivalent) in safely applying pesticides using handheld applicators.</li></ul><p><strong>Desirable</strong></p><ul><li>forestry or land management qualification.</li><li>further NPTC and Lantra qualifications in Forestry based skills.</li><li>emergency first aid at work + forestry (F).</li><li>a GCSE in Maths and English or functional skills equivalent.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Working Together</li><li>Seeing the Big Picture</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £26,959, Forestry Commission contributes £7,810 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Benefits…</strong></p><p>Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit <a href="https://www.civilservicepensionscheme.org.uk/" target="_blank">Pension Scheme.</a></p><ul><li>25 days holiday a year, raising by one day every year’s service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays.</li><li>STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app.</li><li>free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.</li><li>a commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.</li></ul><p>Read more about the benefits on the <a href="https://www.forestryengland.uk/forestry-england-benefits" target="_blank">Forestry England website.</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>How to apply…</strong></p><p>You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form. </p><p>During the interview you will be asked questions relating to your skills and experience, and be assessed against behaviours. </p><p>The <a href="http://www.gov.uk/government/publications/success-profiles." target="_blank">Behaviours</a> being assessed at interview are – </p><ul><li>Delivering at Pace</li><li>Working Together</li><li>Seeing the Big Picture</li><li>Managing a Quality Service</li></ul><p>You will also undertake a practical skills test to evaluate your experience. </p><p>Successful candidates will undergo a criminal record check and the government <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard </a>check.</p><p>If you require any reasonable adjustments, please email <a href="mailto:fcrecruitmentteam@forestryengland.uk" target="_blank">fcrecruitmentteam@forestryengland.uk</a>.</p><p>If you're planning to use AI to support your application, please ensure you've read our guidelines <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">here first.</a><a href="https://jobs.forestryengland.uk/members/modules/jobV2/jedit2.php" target="_blank"></a></p><p>Read more about our <a href="https://www.forestryengland.uk/article/careers-faqs#text-191896" target="_blank">application process and working with us</a> on the <a href="https://www.forestryengland.uk/article/careers-faqs" target="_blank">Forestry England website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : FC Recruitment Team</li><li>Email : <a href="mailto:fcrecruitmentteam@forestryengland.uk" target="_blank">fcrecruitmentteam@forestryengland.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:fcrecruitmentteam@forestryengland.uk" target="_blank">fcrecruitmentteam@forestryengland.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: <a href="mailto:englandhr.services@forestryengland.uk" target="_blank">englandhr.services@forestryengland.uk</a>. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU2ODkmdmVyaWZ5PTFiMzMwZDdiMzE1N2FkMWJlZGNjMjdjZjhmZDg0MjIw" target="_blank">Forestry England Job Description - Forest Craftsperson (PB 6b) Opens in new window</a> (pdf, 122kB)

6 Jobs in Farnham, UK