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Are you an effective IT leader, ready to make a real difference and drive impactful change for the benefit of local people and communities? Joining West Northamptonshire Council could be the next exciting step in your career journey! We’re on a mission to make West Northants a great place to live, work, visit and thrive. To drive that mission to reality, we’re looking to transform IT Services at WNC, getting our systems, technology and processes to do the heavy lifting, so we focus our efforts on investing and supporting our people, places and community spaces.&nbsp;We’re looking for a strategic thinker, an operational mastermind, someone who can make it happen at pace! You will be passionate about technology, transforming the delivery of public services and the driving force of the delivery of our IT Strategy. Leading a talented team, shape and deliver effective solutions that power everything from internal operations to frontline services, within the council and for our partners. &nbsp;You will define the future of our IT infrastructure and critical systems, champion data driven decision making, and embed a culture of innovation across the council, helping to design and deliver smarter, faster, more connected services for our communities.&nbsp;This is more than a leadership role - it’s a chance to transform how a council works, to inspire change, and to deliver real impact and positive outcomes that make a real difference to people’s lives.&nbsp;Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? 
The successful candidate will provide service leadership, translating strategy into clear goals and objectives delivering service improvements and outcomes at pace. You will work closely and collaboratively with our leadership team, Councillors, colleagues and partners, as part of our Resources Directorate.&nbsp;
<ul>
<li>Modernising the council’s technology landscape, supporting the delivery of high quality, accessible and efficient public services.</li>
<li>Leading the Digital, Technology &amp; Innovation (DTI) service, ensuring delivery, governance and execution of a complex and busy programme. Ensure high levels of performance across all teams to make our vision a reality.</li>
<li>Advising Executive and Senior Leadership Teams on all technology matters, combining innovative thinking to challenge current service delivery and drive transformation and change through IT, data and digital solutions.</li>
<li>Overseeing functions including cyber security, infrastructure, architecture, applications and desktop support. Own the IT and Technology pipeline for WNC and our shared service partnership.</li>
</ul>
<ul><li>Championing innovation, embedding the use of technology across council services, inspiring digital confidence for an efficient and enabled council.</li></ul>About you What We’re Looking For:&nbsp;<ul>
<li>A strategic thinker with a passion for public service.</li>
<li>Financially astute and experienced in managing large budgets.</li>
<li>Proven experience in designing and delivering IT strategies.</li>
<li>Experienced in leading large professional and technical teams.</li>
<li>Experienced professional with substantial leadership experience in IT and a passion for technology.</li>
<li>A collaborative mindset and strong stakeholder engagement skills.</li>
</ul>About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Assistant Director - Technology Services

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>West Northamptonshire Council is currently seeking to appoint the&nbsp;Asset Records and Systems Manager into its Property Strategy and Estates team. As a key member of the Property Strategy and Estates Team, the Asset Records and Systems Manager will be responsible for the maintenance and management of the councils’ estates terrier system including (but not limited to) the preparation of AutoCAD plans for the operational and investment estate. The Asset Records and Systems Manager will also be responsible for collating and providing detailed business intelligence to the Council on all facets of property related activity to enable sound, robust and effective property solutions to be delivered.This is an exciting opportunity to join the team and support the Councils objectives of shaping an Estates function that will be an example of best practice, and one that will deliver the best outcomes for the residents of the West Northamptonshire.<h2>Additional information</h2>You’ll bring with you a wealth of experience and expertise to enable the efficient recording and management of the estates data. You will have excellent communication skills with a track record of liaising with internal customers, including colleagues within the Works and Facilities teams to deliver a holistic asset data solution and manage the delivery of a varied caseload of work within the team, often to tight timescales You will need to have: <ul>
<li>Ideally be educated to Degree or have equivalent experience in a relevant subject</li>
<li>Excellent understanding and application of data and knowledge management working at a strategic level within complex corporate systems</li>
<li>Knowledge and understanding of the dynamics and complexities of public sector and the Local Government environment and its impact on service provision, staff and relationships with key stakeholders.</li>
<li>Organisational and time management skills and ability to plan and deliver objectives within an agreed timeframe.</li>
<li>Proven line management and supervisory experience, including recruitment, Performance management, appraisal, and conduct.</li>
</ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Asset Records and Systems Manager

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>To administer a Recruitment and Payroll customer support service to multi clients. Update and maintain employee payroll records to a high standard of accuracy and attention to detail. A point of contact for complex Recruitment and payroll queries, such as absence, overpayments, underpayments and salary increments Using knowledge and the ability to interpret various Terms and Condition across multi clients&nbsp;To provide a range of high-quality payroll support, delivering excellent customer service by giving the customer the best possible experience. Providing accurate information and support in response to customers enquires according to agreed procedures, polices, practices and regulatory and legislative requirements.&nbsp;To ensure an integrated approach to Payroll services through assisting with the implementation of new technologies, methodologies and processes which contribute to organisational effectiveness.<h2>Additional information</h2>We are looking for somebody who is motivated with the ability to manage and prioritise your own workload in a fast paced environment. With the ability to build and maintain good working relationships with a wider range of colleagues, internal and external customers to deliver the service.&nbsp;You must have Excellent IT skills with good knowledge of office applications with effective communication skills both verbally (face to face and by telephone) and in writing. Be able to influence and negotiate when advising and supporting customers particularly in relation to sensitive situations to achieve desired outcomes.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Payroll Services Officer

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Please apply online via the link provided.



West Northamptonshire Council is a new large unitary council serving nearly half a million people, in settlements ranging from the historic town of Northampton (230,000) to the smallest hamlets, across 1,400km2 of attractive countryside. We have an ambitious transformation programme, providing services and assets to meet the needs of our communities in sustainable ways.&nbsp;&nbsp;&nbsp;Ensure that the Councils corporate properties and statutorily compliant and are being utilised correctly and take any necessary actions which may include enforcement so that visitors, employees and contractors are safe from harm.&nbsp;&nbsp;Ensure that any tenanted buildings commercial and housing outside of the HRA is safe and fit for occupation taking enforcement action when needed to ensure tenants are complying with their statutory and contractual duties.&nbsp;&nbsp;&nbsp;If you believe you can keep up with the pace and are looking for a new adventure then West Northamptonshire is the place to be.Our benefits We offer a wide range of benefits to our employees, these include:<ul>
<li>
Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
<li>
Cycle to Work scheme.&nbsp;</li>
<li>
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
<li>
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
<li>Car Lease scheme</li>
<li>
Professional subscriptions / registration - if your job description requires that you are registered with or are&nbsp;a member of&nbsp;a professional body, WNC will pay for your professional subscription or membership fees</li>
<li>
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
<li>
Ongoing training and development opportunities.</li>
<li>
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>
<li>
Our West Ways of Working&nbsp;– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
<li>
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul>What will you be doing? You will be undertaking&nbsp;property inspections, monitor and report on compliance and assurance.Constructing specifications of work or services and commission works, inspections and testing to rectify any non-compliances. Creating&nbsp;professional technical reports and advice notes for a range of internal and external stakeholders particularly when taking enforcement action.&nbsp;Working with key stakeholders internal and external i.e. fire and rescue services and property estates to take enforcement action to protect from harm members of the public, employees and visitors from and ensure statutory (Health and Safety at Work Act 1974 and other legislation) and contractual duties are being fulfilled.&nbsp;Working with internal colleagues i.e., Health and Safety and Education to take action against Council property occupants i.e. schools governing bodies, to ensure that buildings are compliant, operated safely, and those that hold statutory duties or have building responsibilities fulfil their duties.&nbsp;Providing&nbsp;professional (chartered member) competent advice and guidance to the Council regarding property assurance and compliance matters.&nbsp;Ensuring&nbsp;that the data and information that the Council holds regarding its property assets and their condition and compliance status is kept up to date at all times using the available data repositories and software.&nbsp;About you We are seeking a compliance engineer with either a mechanical or electrical&nbsp;background, someone who has experience of delivering compliance activity or has trade background, with a keen eye for detail, understanding of commercial issues.&nbsp;About us We're a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we're embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council:&nbsp;<a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a>At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.When potential is unlocked, talent thrives.Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.West Northants Council, where careers thrive.Should you require the Job Description in another format or language, please contact: <a href="mailto:Careers@westnorthants.gov.uk" target="_blank">Careers@westnorthants.gov.uk</a>

Building Compliance Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>An exciting opportunity has arisen within the Housing Department at West Northamptonshire Council for a full-time Business Support Officer. This role involves working closely with the teams in Housing Solutions, providing essential day-to-day administrative support.As part of the Business Support Team, you’ll be based at our Angel Square offices and play a key role in ensuring the smooth running of housing services. The position offers a varied and engaging workload, with the chance to learn and work across all systems used within the Housing Solutions team.<h2>Additional information</h2><ul>
<li>Strong attention to detail and ability to understand data</li>
<li>Excellent verbal and written communication skills</li>
<li>Experience using internal IT systems (e.g., Office 365, Teams, Outlook, Case management systems)</li>
<li>Ability to manage and prioritise a high volume of work</li>
<li>Understanding of data protection and confidentiality</li>
</ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Business Support Officer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We have an opportunity within the complex needs team at Gladstone Rd resource Centre which provides exceptional and bespoke support to adults with learning disabilities and who require support with complex needs.&nbsp;Gladstone Road Resource Centre is situated close Northampton town centre and is a dedicated service with the focus being on supporting those with complex needs.&nbsp;Those who access this service (customers) are at the centre of the support that we offer. Within the role you will receive continuous training and support, not only from your management but also the team around you. Who are all highly motivated to deliver the best standards of care and support.Working:&nbsp;Monday-Friday<h2>Additional information</h2><ul>
<li>A genuine interest in helping others and making a positive difference in their lives.</li>
<li>Being punctual, trustworthy, and consistent in providing care is fundamental.</li>
<li>Excellent physical stamina and the ability to work in various environments. As the role may require you at times to assist clients with mobility, including transferring from a bed to a chair. In/out of transportation, as well as recreation activities.&nbsp;</li>
<li>The ability to understand and respond to the emotions and reactions of others.&nbsp;</li>
<li>You will be able to work in an ever-changing environment, under pressure and possess a calm demeanour.&nbsp;</li>
<li>A willingness to support colleagues and work cooperatively, but comfortable working alone too, with our customers.&nbsp;</li>
<li>Willing to complete NVQ Level 2 in Care within 2 years.</li>
<li>Ideally a car owner, with business insurance- but this is not essential.</li>
</ul>This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Apply now! As we reserve the right to close this vacancy early if we receive sufficient applications for the role.&nbsp;<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Care and Support Assistant - Gladstone

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<h2>Job introduction</h2>We offer a wide range of benefits to our employees, these include:<ul>
<li>
Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
<li>
Cycle to Work scheme.&nbsp;</li>
<li>
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
<li>
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
<li>Car Lease scheme</li>
<li>
Payment of professional subscription / membership&nbsp;- If your job description requires that you are registered with or are&nbsp;a member of&nbsp;a professional body, WNC will pay for your professional subscription or membership fees.</li>
<li>
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
<li>
Ongoing training and development opportunities.</li>
<li>
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>
<li>
Our West Ways of Working&nbsp;– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
<li>
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul><h2>About the role</h2>At West Northamptonshire Council, we’re looking for a motivated and enthusiastic Highways Development Management Engineer to join our Highways and Transport Service. You’ll be at the heart of shaping how new developments across the area impact our transport network, ensuring they deliver safe, high-quality and sustainable solutions.In this role, you will assess the transport and highways impacts of planning applications, provide clear and practical technical advice, and negotiate with developers to secure the right improvements. You’ll play a key part in managing and coordinating developer contributions, including Section 106 and Section 278 agreements, and oversee the design and delivery of highways works funded by developers to ensure they meet the highest standards.You’ll also work closely with colleagues, elected members, stakeholders and local communities to help create accessible, efficient and sustainable transport networks that support growth and improve quality of life across West Northamptonshire. <h2>Additional information</h2>You should have a solid understanding of highways engineering principles and the development management process, together with knowledge of planning legislation, transport policy, and sustainability issues relevant to local government. Strong interpersonal and communication skills are essential, as you will be working closely with colleagues, developers, planners, and other stakeholders to secure and deliver high-quality transport solutions.You will be confident in reviewing technical drawings and transport assessments, able to provide clear advice and recommendations, and skilled at negotiating outcomes that balance growth with sustainable transport objectives. The ability to work independently, use your initiative, and manage competing priorities under pressure is vital.Ideally, you will hold a degree in a relevant discipline such as civil engineering, highways, or transport planning, and have experience of preparing and presenting technical reports. Project management training and experience in handling Section 106 and Section 278 agreements would be an advantage, alongside a motivation to further develop your expertise in highways development management.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Highways Development Management Engineer

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We are seeking an enthusiastic and motivated project officer to work in our Highways and Transport Service. You will play a key role in translating our transport plans and strategies into reality, improving connectivity and encouraging travel by sustainable modes. The role will develop transport schemes and programmes of activity included in our plans, and progress them into deliverable interventions. This will include leading on feasibility and design work, stakeholder engagement and accessing funding.The role will also support the coordination of developer funding secured for transport improvements through the planning process and manage the delivery of non-major transport schemes, some of which would either be wholly, or in part, developer funded.The ideal candidate will have a good understanding of project management methodology and techniques, as well as some experience working in a transport planning or service role. They should be motivated to further develop their project management skills and knowledge of highways and transport service delivery. &nbsp;<h2>Additional information</h2>You should have a good understanding of project management, and some knowledge of transport, planning and sustainability issues common to a role in local government Highways Department. You should have excellent interpersonal and communication skills as effective relationships with colleagues, stakeholders and suppliers will be key to success. You should be motivated to develop your project management skills and knowledge of transport service delivery. The role holder should be able to work with minimal supervision, work off their own initiative and be able to work under pressure to meet deadlines. You should be degree educated with an ability to write and present technical reports and have benefitted from project management training.<h2>Company information</h2>&nbsp;At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Transport Project Officer

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We are seeking an enthusiastic and motivated project officer to work in our Highways and Transport Service. You will play a key role in translating our transport plans and strategies into reality, improving connectivity and encouraging travel by sustainable modes. The role will develop transport schemes and programmes of activity included in our plans, and progress them into deliverable interventions. This will include leading on feasibility and design work, stakeholder engagement and accessing funding.The role will also support the coordination of developer funding secured for transport improvements through the planning process and manage the delivery of non-major transport schemes, some of which would either be wholly, or in part, developer funded.The ideal candidate will have a good understanding of project management methodology and techniques, as well as some experience working in a transport planning or service role. They should be motivated to further develop their project management skills and knowledge of highways and transport service delivery. &nbsp;Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? You will be based in the Highways Development Liaison Team but will work across the transport service. &nbsp; You will support the coordination of a range of transport programmes and activity, and manage a number of transport projects at any one time. Some of these projects will concern the development of our plans and strategies, some will be concerned with developing concept schemes and initiatives further to the point of being deliverable, and some projects will be small scale transport improvements and you will manage their full delivery working with our contractors.As part of your role managing these projects and programmes you will lead on any necessary stakeholder engagement. You will also be responsible for project budget and risk management as well as reporting on project delivery. On a daily basis you will engage regularly with colleagues across the service and in other departments such as planning and regeneration.An ongoing aspect of the role will be the coordination of developer funding secured for transport improvements, as well as project managing delivery of some of these. An initial focus of the role will be working with planning colleagues to implement improved processes with the management of this funding.About you You should have a good understanding of project management, and some knowledge of transport, planning and sustainability issues common to a role in local government Highways Department. You should have excellent interpersonal and communication skills as effective relationships with colleagues, stakeholders and suppliers will be key to success. You should be motivated to develop your project management skills and knowledge of transport service delivery. The role holder should be able to work with minimal supervision, work off their own initiative and be able to work under pressure to meet deadlines. You should be degree educated with an ability to write and present technical reports and have benefitted from project management training.About us &nbsp;At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>As a Business Development Officer within the Transport &amp; Highways service, you will play a key role in driving continuous improvement and enhancing customer and performance management across the service. Working closely with internal teams and external partners, you will support the development of procedures, monitor service indicators, and help resolve customer complaints and enquiries.You’ll be responsible for producing performance reports, analysing feedback, and ensuring service standards are met. Building strong relationships with contractors, councils, and stakeholders is central to the role, as is contributing to the council’s customer strategy. You’ll also support cross-service initiatives, promote a culture of continuous improvement, and provide professional advice to a range of partners including Members, MPs, and local stakeholders.This is a dynamic and collaborative role suited to someone with excellent communication skills, a proactive mindset, and a passion for service development.<h2>Additional information</h2>You’ll be someone who thrives in a dynamic environment and enjoys making a real difference through your work. Ideally, you will have experience delivering excellent customer service and understand the importance of clear, responsive communication. You’ll bring a curious mindset and a keen eye for detail, with the ability to spot patterns in data and turn insights into action. Whether you're resolving customer concerns, supporting service improvements, or working with partners to streamline processes, you’ll be confident engaging with a wide range of people and comfortable managing competing priorities. If you enjoy variety, problem-solving, and being part of a team that’s always looking for better ways to do things, this role will suit you perfectly.If you would like to have an informal chat about the role, please feel free to contact Michelle Johnson, Senior Business Improvement Officer, <a href="mailto:michelle.johnson@westnorthants.gov.uk" target="_blank">michelle.johnson@westnorthants.gov.uk</a>Interviews will take place Week commencing 13th October 2025<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Business Improvement Officer

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At West Northamptonshire Council, we’re looking for a motivated and enthusiastic Highways Development Management Engineer to join our Highways and Transport Service. You’ll be at the heart of shaping how new developments across the area impact our transport network, ensuring they deliver safe, high-quality and sustainable solutions.In this role, you will assess the transport and highways impacts of planning applications, provide clear and practical technical advice, and negotiate with developers to secure the right improvements. You’ll play a key part in managing and coordinating developer contributions, including Section 106 and Section 278 agreements, and oversee the design and delivery of highways works funded by developers to ensure they meet the highest standards.You’ll also work closely with colleagues, elected members, stakeholders and local communities to help create accessible, efficient and sustainable transport networks that support growth and improve quality of life across West Northamptonshire. Our benefits We offer a wide range of benefits to our employees, these include:<ul>
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Generous annual leave entitlement starting at 28&nbsp;days annual leave per year, 29&nbsp;days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>
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Cycle to Work scheme.&nbsp;</li>
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Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.</li>
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Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>
<li>Car Lease scheme</li>
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Payment of professional subscription / membership&nbsp;- If your job description requires that you are registered with or are&nbsp;a member of&nbsp;a professional body, WNC will pay for your professional subscription or membership fees.</li>
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Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>
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Ongoing training and development opportunities.</li>
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A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>
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Our West Ways of Working&nbsp;– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>
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Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>
</ul>What will you be doing? You will be based in the Highways Development Team and work closely with colleagues across the wider transport service. Your role will focus on assessing the transport and highways impacts of new developments and ensuring that appropriate and sustainable infrastructure is delivered as part of the planning process.Day to day, you will provide technical highways and transport advice on planning applications, negotiate with developers to secure necessary improvements, and oversee the design and delivery of works funded through Section 106 and Section 278 agreements. You will be responsible for coordinating developer contributions, ensuring they are effectively managed and aligned with local transport priorities.Collaboration will be at the heart of your work, as you will engage regularly with planning, regeneration, and transport colleagues, as well as developers, contractors, and local stakeholders. You will also take ownership of budget management, risk monitoring, and progress reporting to ensure that all highways and transport improvements are delivered to a high standard.An important part of your role will be helping to embed improved processes for managing developer funding, working with planning colleagues to make sure contributions are secured, allocated, and delivered efficiently.About you You should have a solid understanding of highways engineering principles and the development management process, together with knowledge of planning legislation, transport policy, and sustainability issues relevant to local government. Strong interpersonal and communication skills are essential, as you will be working closely with colleagues, developers, planners, and other stakeholders to secure and deliver high-quality transport solutions.You will be confident in reviewing technical drawings and transport assessments, able to provide clear advice and recommendations, and skilled at negotiating outcomes that balance growth with sustainable transport objectives. The ability to work independently, use your initiative, and manage competing priorities under pressure is vital.Ideally, you will hold a degree in a relevant discipline such as civil engineering, highways, or transport planning, and have experience of preparing and presenting technical reports. Project management training and experience in handling Section 106 and Section 278 agreements would be an advantage, alongside a motivation to further develop your expertise in highways development management.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for communities, children and their families, within library community spaces. Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries, you will ensure that each customer has a positive experience in the library.This role will require regular weekend working and candidates will need to be flexible to the business needs of the service, including the ability to travel to other locations as required. This post is part time, working 4 hours every Saturday 10am - 2pm, and advertised on a pro-rata basis. The role will be based at Duston Library.IMPORTANT INFORMATION FOR CANDIDATES:To be considered for interview you will need to follow the application guidance, using the Supporting Statement text box to evidence each requirement listed on the person specification.<h2>Additional information</h2>Can you provide excellent customer service to all visitors to Duston LibraryPlus?Are you motivated and enthusiastic with a proactive approach?Are you creative and excited about delivering and supporting memorable activities for children and their families?Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?If so, you might be the person we are looking for.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Weekend Library Assistant

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>West Northamptonshire Council is currently seeking to appoint a Graduate Estates Surveyor into its Property Strategy and Estates team. As a member of the team, the Graduate Estates Surveyor will have the opportunity to work on an extremely varied and diverse property portfolio. The role will include the day-to-day management of a programme of Landlord and Tenant activities, including lease renewals and rent reviews as well asset disposals and acquisitions, working, with the full support of the Council, towards becoming a professional member of the Royal Institution of Chartered Surveyors at the earliest opportunity.&nbsp;This is an exciting opportunity to join the team and develop your surveying career with West Northamptonshire Council. You will support the Councils objectives of shaping a Property Strategy and Estates function that will be an example of best practice, and one that will deliver the best outcomes for the residents of the West Northamptonshire.&nbsp;<h2>Additional information</h2>You’ll bring with you existing experience from completing a recognised degree which will enable you to support the efficient and cost-effective running of operational and income producing assets to minimise outgoings and maximise revenue income. Through experience of general estates management practices gained through your degree or possible work placement, you will assist in the negotiation of acquisitions and disposals and provide valuable wider support to the Estates team to deliver the best possible outcomes and gaining the requisite skills and experience to become a professional member of the RICS. &nbsp;Your good oral and written communication skills will enable you to represent the team as an interface between Tenants and the Council on operational property matters, and to make recommendations on service improvements and activities to support the transformational objectives of the council’s services. &nbsp; You will need to: &nbsp;Be educated to Degree level or equivalent in an Estates Management or similar disciplineBe a Member of the Royal Institution of Chartered Surveyors (or equivalent professional qualification)Have experience of working with all MS Office applications (Word, Excel, MSTeams).Have a desire and commitment to build a career as a Chartered Surveyor and work towards becoming a professional member of the RICS as expediently as possible.Have good written and oral communication skills.Have a good understanding of Landlord and Tenant matters and principles affecting local government, contracts, and related issues.&nbsp;<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council&nbsp;<a href="https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp" target="_blank">https://youtu.be/lV0EfeUF4aU&nbsp;&amp;nbsp</a>;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions&nbsp;- watch WNC colleagues explain&nbsp;<a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Graduate Estates Surveyor

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Revenues and Benefits Administration Officer at West Northamptonshire Council provides essential administrative support across the Revenues and Benefits team. The role involves managing emails, indexing documents, raising orders and supporting financial systems like ERP. It contributes to the smooth operation of services including Council Tax, Business Rates and Benefits. The position is part-flexible, allowing remote work up to three days a week. It requires strong organisational, IT, and communication skills, and aligns with WNC’s THRIVE values.&nbsp;<h2>Additional information</h2>You will be a highly organised and detail-oriented individual with strong administrative experience and a proactive approach to supporting team operations. You will have excellent communication skills, both written and verbal, and are confident using Microsoft Office and digital systems to manage data efficiently. &nbsp;You will bring a positive attitude and a willingness to learn.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Revenues and Benefits Administration Officer

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The Revenues and Benefits Administration Officer at West Northamptonshire Council provides essential administrative support across the Revenues and Benefits team. The role involves managing emails, indexing documents, raising orders and supporting financial systems like ERP. It contributes to the smooth operation of services including Council Tax, Business Rates and Benefits. The position is part-flexible, allowing remote work up to three days a week. It requires strong organisational, IT, and communication skills, and aligns with WNC’s THRIVE values.&nbsp;Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? In this role, you’ll handle day-to-day admin tasks such as indexing emails, scanning documents, and capturing benefit claims. You’ll use systems like ERP to raise purchase orders and invoices, and support projects with data collation and mail merges. You’ll ensure accurate data entry to meet performance indicators and maintain stationery supplies. You’ll work independently, using Office 365 tools to manage information securely and efficiently. &nbsp;Your work will help streamline operations across Council Tax, Benefits, and Business Rates, making a real impact on residents’ lives.About you You will be a highly organised and detail-oriented individual with strong administrative experience and a proactive approach to supporting team operations. You will have excellent communication skills, both written and verbal, and are confident using Microsoft Office and digital systems to manage data efficiently. &nbsp;You will bring a positive attitude and a willingness to learn.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Procurement Manager at West Northamptonshire Council&nbsp;Are you ready to take the next step in your procurement career and make a real difference to the communities we serve?&nbsp;At West Northamptonshire Council, we’re looking for an experienced and ambitious Procurement Manager to play a key role in shaping how we deliver high quality, value for money services. This is an exciting opportunity to join our forward-thinking central procurement and finance team, where you’ll provide expert advice and deliver end to end procurement services that directly support our ambitious corporate plan and strategic objectives.&nbsp;<h2>Additional information</h2>We welcome applicants from all sectors and industries. Whether your background is in the public, private, or third sector, if you bring strong procurement expertise, commercial acumen, and the ability to build and develop strong relationships with key stakeholders, we want to hear from you.&nbsp;In return, you’ll join a collaborative and supportive environment, where you’ll have the autonomy to shape the way we work, the visibility to influence at all levels, and the support to continue developing your career.&nbsp;If this sounds like the right next step for you, we’d be delighted to hear from you.For further details or an informal chat contact Daryl Read&nbsp; <a href="mailto:Daryl.Read@westnorthants.gov.uk" target="_blank">Daryl.Read@westnorthants.gov.uk</a> <h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Procurement Manager

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Longlands Care home is situated in Daventry, we offer a happy and safe living environment in which our residents can enjoy an enhanced quality of life.Our Team of friendly and committed staff provide the highest level of care and specialise in supporting people living with Dementia.With our great accommodation and facilities and a programme of activities, our care home aims to provide a home from home atmosphere in which our residents can feel comfortable, content and very well cared for.<h2>Additional information</h2>Enthusiastic, patient, flexible and committed to making a difference in our people's lives.&nbsp;You may be&nbsp;a senior carer looking for the next move or a current Shift lead wishing to gain more experience to develop yourself in the future.&nbsp;With your previous experience in care leadership, and NVQ Level 2 qualification in Health &amp; Social Care (ideal), you'll join our team in making a meaningful difference in the lives of those we serve.We will offer 2.5 weeks induction training and a further 2-4 weeks "Buddy&nbsp;scheme" too. We will settle you in, there's no pressure to "hit the ground running"!This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Apply now! As we may close this vacancy early, if we receive sufficient applications for this role before the expiry date.&nbsp;<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Shift Lead (Longlands) Adult Social Care

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>West Northamptonshire Council is the lead authority for a large shared service, delivering HR &amp; Payroll, Finance and Business Systems to a number of public sector partners. The Business Systems team is a complex and multi-site customer support and development function, providing services across several applications including our ERP (integrated finance, procurement, HR and payroll) system. &nbsp; We’re looking for two enthusiastic and motivated individuals to fill the role of ERP Functional Analyst. You will deal with complex incidents and system developments relating to our Unit4 Business World ERP and connected systems across finance, HR and payroll functions. One of the roles will be specifically focused on the General Ledger, Reporting, Planner and Fixed Assets modules. You’ll be joining an established functional development team in a demanding environment. &nbsp;The position is based in Northampton however we also offer remote flexible working.<h2>Additional information</h2>You must have strong technical background knowledge and understanding of ERP or financial systems, as well as be interested in how IT applications, particularly databases, work. Knowledge and experience of Unit4 Business World would be an advantage. For the dedicated finance role, you must have a strong finance background and have, or be working towards the final stages of, an accounting qualification.We need someone who is able to work to deadlines as well as prioritise, organise and manage their workload. You’ll need great interpersonal skills and be able to represent our service in a positive and professional way, communicating effectively with a range of stakeholders.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Functional Analyst (ERP)

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West Northamptonshire Council is the lead authority for a large shared service, delivering HR &amp; Payroll, Finance and Business Systems to a number of public sector partners. The Business Systems team is a complex and multi-site customer support and development function, providing services across several applications including our ERP (integrated finance, procurement, HR and payroll) system. &nbsp; We’re looking for two enthusiastic and motivated individuals to fill the role of ERP Functional Analyst. You will deal with complex incidents and system developments relating to our Unit4 Business World ERP and connected systems across finance, HR and payroll functions. One of the roles will be specifically focused on the General Ledger, Reporting, Planner and Fixed Assets modules. You’ll be joining an established functional development team in a demanding environment. &nbsp;The position is based in Northampton however we also offer remote flexible working.Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? As part of one of our small teams specialising in a particular functional area, you will be responding to technical requests, resolving complex incidents and undertaking developments in the systems we support.&nbsp;As well as an enquiring mind and being good at problem solving, you’ll be keen to continually develop your skills as well as support the development of the rest of our team by sharing your knowledge and experience.About you You must have strong technical background knowledge and understanding of ERP or financial systems, as well as be interested in how IT applications, particularly databases, work. Knowledge and experience of Unit4 Business World would be an advantage. For the dedicated finance role, you must have a strong finance background and have, or be working towards the final stages of, an accounting qualification.We need someone who is able to work to deadlines as well as prioritise, organise and manage their workload. You’ll need great interpersonal skills and be able to represent our service in a positive and professional way, communicating effectively with a range of stakeholders.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>We are seeking an enthusiastic and self motivated Operational Hub Lead for the South Midlands Careers Hub to lead the team in improving the careers outcomes for young people in the region.Our role is to connect together local employers with careers leaders in schools, colleges and training providers to coordinate careers education and enhance each student's early experiences of the work place. The South Midlands Careers Hub supports around 150 schools, colleges and providers across Bedfordshire and Luton, Milton Keynes and Northamptonshire.Hub supported programmes bring partners together, to act with the shared aims of inspiring young people, and giving students the knowledge and practical skills to make decisions about their next steps.The South Midlands Careers Hub has a focus on tackling disadvantage, with three priority areas:&nbsp;1. &nbsp; &nbsp;Continuous improvement of careers provision in schools and colleges against the Gatsby Benchmarks through support, training for the education workforce and quality assurance.2. &nbsp; &nbsp;Increasing the number of high-quality work experience opportunities available for young people&nbsp;3. &nbsp; &nbsp;Boosting apprenticeships and technical pathways, including supporting the implementation of the Provider Access Legislation (PAL)Interviews for this role are expected to be on 17 or 20 October 2025.<h2>Additional information</h2>You will have excellent communication skills and experience of working collaboratively with partner organisations, developing strong links with internal colleagues and external partners.You will be able to demonstrate specialist knowledge of a subject relevant to the role, such as a strong understanding of local and national policy relating to skills and economic development, issues and barriers to employment faced by young people, and understanding of post-16 landscape.You’ll use your professional expertise and knowledge to support the delivery of the Careers Hub programme so that it is efficient and suitable to meet the needs of schools, partners, businesses and providers in line with the funding agreement requirements and strong project management skills.You will need to have a solutions driven and adaptable approach to working, thrive in a busy environment and have a positive approach to challenges.You will be able to smoothly manage processes whilst being able use your own initiative to 'think outside of the box’ whilst having strong leadership and line management skills to lead the team with a full complex workload.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Operational Hub Lead

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Are you an effective IT leader, ready to make a real difference and drive impactful change for the benefit of local people and communities? Joining West Northamptonshire Council could be the next exciting step in your career journey! We’re on a mission to make West Northants a great place to live, work, visit and thrive. To drive that mission to reality, we’re looking to transform IT Services at WNC, getting our systems, technology and processes to do the heavy lifting, so we focus our efforts on investing and supporting our people, places and community spaces.&nbsp;We’re looking for a strategic thinker, an operational mastermind, someone who can make it happen at pace! You will be passionate about technology, transforming the delivery of public services and the driving force of the delivery of our IT Strategy. Leading a talented team, shape and deliver effective solutions that power everything from internal operations to frontline services, within the council and for our partners. &nbsp;You will define the future of our IT infrastructure and critical systems, champion data driven decision making, and embed a culture of innovation across the council, helping to design and deliver smarter, faster, more connected services for our communities.&nbsp;This is more than a leadership role - it’s a chance to transform how a council works, to inspire change, and to deliver real impact and positive outcomes that make a real difference to people’s lives.&nbsp;<h2>Additional information</h2>What We’re Looking For:&nbsp;<ul>
<li>A strategic thinker with a passion for public service.</li>
<li>Financially astute and experienced in managing large budgets.</li>
<li>Proven experience in designing and delivering IT strategies.</li>
<li>Experienced in leading large professional and technical teams.</li>
<li>Experienced professional with substantial leadership experience in IT and a passion for technology.</li>
<li>A collaborative mindset and strong stakeholder engagement skills.</li>
</ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Family Hub programme is designed to assist children and young people (aged 0-19, or up to 25 for those with SEND) and their families by providing a range of support and early help services. This initiative aims to improve outcomes for children while reducing the need for statutory services. It operates through an integrated Family Hub Model, delivering services across Local Area Partnership AreasThis is an exciting time to join our Family Hub team. We’re a relatively new local authority, created in April 2021 and we are at the beginning of our Family Hub journey. We have one Family Hub open with more due to open imminently. &nbsp;&nbsp;There is still plenty of opportunity to develop the service and shape our offer to families so we can provide the best possible service to children, young people and their families across West Northamptonshire Council<h2>Additional information</h2>We need a bright and dedicated individual, passionate about working towards making a positive difference for their local community. You will be highly organised, capable of managing and prioritising conflicting tasks, and will have a sharp attention to detail.You will show resilience, teamwork, and the ability to build strong and positive relationships with colleagues at all levels in the authority and external partners and stakeholders. You will bring new and innovative ways of working to the table, embrace change and continually evolve, as our service evolves and grows.You may not have experience in an administrative role, or have experience in the public sector, but you will be able to demonstrate your ambition to learn and will be driven by your attitude to deliver an exceptional service. We welcome applicants looking for a new challenge or looking to kickstart their career in local government.You will need:&nbsp;<ul>
<li>A positive, responsive and adaptable attitude</li>
<li>Confidence to work independently</li>
<li>An innovative and creative approach to work</li>
<li>A team driven approach to delivery&nbsp;</li>
<li>A customer focused approach&nbsp;</li>
<li>A willingness to learn new skills and work with different service areas</li>
</ul>Your skills will include:&nbsp;<ul>
<li>Excellent organisation and time management&nbsp;</li>
<li>The ability to manage multiple tasks at a time and prioritise your workload</li>
<li>Top quality customer service</li>
<li>Great IT skills and confidence with picking up new systems and software</li>
<li>Acting sensitively and with integrity around confidential information</li>
</ul> <h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Business Support Officer (Apprentice)

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for communities, children and their families, within library community spaces.Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries, you will ensure that each customer has a positive experience in the library.<h2>Additional information</h2><ul>
<li>Can you provide excellent customer service to all visitors to Northamptonshire Central LibraryPlus?</li>
<li>Are you motivated and enthusiastic with a proactive approach?</li>
<li>Are you creative and excited about delivering and supporting memorable activities for children and their families?</li>
<li>Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?</li>
</ul>If so, you might be the person we are looking for.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Customer Service Advisor (Northamptonshire Central Library)

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Waste Management Team at West Northants Council is seeking to recruit a Waste Customer Service Administrator. &nbsp;&nbsp;We are looking to recruit a friendly &amp; confident communicator who will enjoy supporting our residents with a high level of customer service. The role requires someone who is organised and works well under pressure as we introduce new customer facing waste systems.&nbsp;In this role you’ll provide support to the Waste Management service, an essential service used by all West Northants residents.&nbsp;Your primary role will be to efficiently process waste management service related customer queries and provide front facing advice, through multiple channels, including telephone calls, emails and other online waste systems. Primarily dealing with enquiries regarding our Household Waste Recycling Centres the role will also provide support on other general Waste Management administrative tasks.&nbsp;You will be supported by colleagues in the waste operations team to proactively manage residents’ queries, helping to ensure the smooth management of waste services to fulfil the Council's statutory duties.The role is for an initial 12 month period - fixed term contract and we would potentially welcome any internal applicants looking for a secondment opportunity. <h2>Additional information</h2>Ideally you will have experience delivering excellence customer service. You will be confident in engaging with customers and service users on the introduction of new waste service systems, giving support to residents over the phone and online.You will need • A sound understanding or experience Council waste services (training will be provided) • Ability to work independently, using own initiative&nbsp; • Ability to prioritise and work efficiently&nbsp; • To enjoy the challenge of contributing to and helping residents • Attention to detail and computer skills supporting back office functions • Experience of data analysis and producing reports&nbsp; • Great communication skills&nbsp; • Excellent customer service skills to ensure our colleagues and partners have a positive experience<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Waste Customer Service Administrator

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>Additional information</h2><ul>
<li>A compassionate communicator who can adapt to different audiences and build rapport.</li>
<li>Have a strong knowledge of housing legislation, benefits systems, and local support services.</li>
<li>Experienced in working with vulnerable individuals, including those with complex needs.</li>
<li>Have the ability to manage a varied caseload and work independently.</li>
<li>Proficient in Office 365 and willing to learn new systems.</li>
<li>A full, clean UK driving licence is essential.</li>
</ul><h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

46 Jobs in Southam CV47, UK