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Income Officer (RP0163) Starting salary £38,350pa with progression to £41,254pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)37 hours per week (hybrid working) Permanent contract With over 9000 homes in our Borough, we want to continue to provide the very best services to our tenants. In this key role and it will be up to you to deliver a patch-based income management service that makes this part of our plan happen.The aim of the role is to recover outstanding money as efficiently as possible as well as assisting the council’s tenants who find themselves in financial difficulties. You’ll deliver our promise of being a high quality landlord, maximising our income by providing an efficient and customer focused income recovery service responsible for collecting over £50 million in rent each year.You will manage the complete arrears recovery process for a caseload across a patch of properties taking legal action, preparing court documents, representing the council in court and carrying out evictions. To be successful in this role you'll need:<ul><li>Experience in income management or debt recovery/collection.</li><li>Experience of instigating and taking legal action to recover rent arrears.</li><li>Up to date knowledge of Housing Legislation and related case law and good technical knowledge of income recovery processesExcellent customer service skills.</li><li>A working knowledge of welfare benefits.</li><li>To be a self-starter with a proactive approach and possess the ability to work without close supervision.</li><li>To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.</li></ul> It’s an exciting time to join the team at Welwyn Hatfield as we are on a journey of transforming our services with the aim of improving the lives of everyone who lives and works in the Borough. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Hatfield town centre. We offer flexible working to achieve a good work life balance, and generous annual leave. To see all the benefits for working for Welwyn Hatfield Borough Council visit our careers website <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values — Collaborative, Open, Responsible, Excellent—guide everything we do! Please note that we do not provide visa sponsorship for employment in the UK. Closing date for applications is 25 January 2026 Remote assessments will be held on 29 January 2026 Face to face Interviews will be held on 3 February 2026 Keywords: Finance, Income, Rent, Collection, Arrears, Housing, Hybrid, Working, Hatfield, Tenants, Customers

Welwyn Hatfield Borough Council

Income Officer (RP0163)

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Assistant Support Worker - Aplin RoadWe are recruiting a full-time (37.5 hours) Assistant Support Worker to join our supported living service at Aplin Road, Aylesbury.Aplin Road supports people with physical health needs, mental health conditions, and learning disabilities to live independently and achieve their personal goals. Our team provides high-quality, person-centred support with compassion, creating an environment where individuals are respected, included, and encouraged to thrive.The RoleAs an Assistant Support Worker, you will empower the people we support to live as independently as possible, building positive relationships and offering the right level of support to promote dignity, choice, and wellbeing.Key responsibilities include:<ul><li>Supporting the safe administration of medication</li><li>Providing personal care with sensitivity and respect</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Supporting access to local amenities and community activities</li><li>Promoting independence and supporting individuals to achieve their goals</li><li>Working in line with individual support plans and risk assessments</li></ul>About YouYou will have some experience in a similar role, as lone working is involved. You will be committed to delivering tailored support that enables people to maximise their independence, working collaboratively with colleagues and in line with agreed support plans.Hightown Benefits<ul><li>£24,570 per annum (37.5 hours per week)</li><li>33 days annual leave, including bank holidays, rising to 35 days with service</li><li>Blue Light Card, access to discounts for national and local retailers</li><li>Workplace pension and life assurance (three times annual salary)</li><li>Annual performance bonus and monthly attendance bonus</li><li>Annual salary and cost of living review</li><li>Ongoing training and development</li><li>Employee assistance helpline</li></ul>Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.We are an Equal Opportunities and Disability Confident Employer.

Hightown Housing Association

Assistant Support Worker

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Scheme ManagerSalary: £33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: PermanentLead a team that changes lives.Are you passionate about creating opportunities for people experiencing homelessness to rebuild their lives? Do you have the leadership skills to empower a team and foster a positive, supportive environment?At Hightown, we are looking for a dedicated Scheme Manager to oversee our supported housing scheme in Broxbourne, providing accommodation for up to 20 single homeless individuals.About the SchemeOur approach is person-centred and focused on helping individuals move forward with confidence. Whether it’s securing a new home, accessing vital resources, or improving wellbeing, you will play a key role in creating a safe, welcoming space where people feel valued and respected. What You Will Be DoingAs Scheme Manager, you will:Lead and motivate a committed team to deliver high-quality support Ensure residents can access and maintain safe, secure housing Promote a positive workplace culture where everyone feels included and supported Work collaboratively with colleagues and external partners to achieve the best outcomes What We Are Looking ForYou will bring:An understanding of the challenges faced by homeless individuals Experience in a similar role Strong leadership and supervisory experience Confident IT and administrative skills A full UK Driving LicenceIf you’re someone who cares deeply about making a difference and creating opportunities for others, we would love to hear from you. Why Join Hightown?We value our people and offer a generous benefits package, including:<ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus &amp; monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development to help you grow and thrive</li><li>Workplace pension &amp; life assurance (3x annual salary)</li></ul>At Hightown, we put people first. We are committed to building inclusive teams that deliver outstanding compassionate care to empower the lives of the people we support.We are proud to be an Equal Opportunities &amp; Disability Confident Employer.Ready to lead a team and make a lasting impact? Apply today and start your journey with Hightown.

Scheme Manager

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Assistant Support Worker - Verney RoadMake a Real Difference Every Day - Join Our Team at Verney Road!We currently have an opportunities for full time (37.5 hours per week) Assistant Support Worker's at our supported living scheme, Verney Road, in Winslow.Verney Road offers a welcoming and independent environment for three individuals with learning disabilities who require daily support with tasks such as administering medication and managing finances.As an Assistant Support Worker, you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence, this can include lone working</li><li>Promote life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build supportive relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Be required todo sleep-ins (minimum one per week, paid at £52.78) and work every other weekend.</li></ul>It is essential that you hold a full UK driving licence and have access to a vehicle.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Mobile CaretakerAre you practical, reliable, and passionate about keeping communities clean, safe, and well-maintained? Join Hightown Housing Association, a charitable organisation committed to building homes and supporting people across Hertfordshire, Buckinghamshire, and Berkshire.About the Role:As a Mobile Caretaker, you will play a vital role in maintaining our housing schemes and communal areas to a high standard. You will be responsible for:<ul><li>Regular visits to care, supported housing, and general needs sites</li><li>Low-level maintenance tasks and repairs</li><li>Grounds maintenance including grass cutting, strimming, and leaf blowing</li><li>Waste collection and disposal from bin stores and communal areas</li><li>PAT testing and emergency equipment checks</li><li>Supporting estate improvements and working closely with our maintenance and housing teams</li><li>Equipment stock checks</li><li>Clean/unblock drains, gullies, sinks, toilets as necessary.</li></ul>What we are Looking For<ul><li>Experience in maintenance, caretaking, or grounds work</li><li>Confidence in carrying out DIY-level repairs and using garden tools</li><li>A full UK driving licence and willingness to travel between sites</li><li>Ability to work independently and as part of a team</li><li>Commitment to excellent customer service and Hightown’s values</li></ul>Desirable Skills<ul><li>Experience with Housing Associations or Local Authorities</li><li>Knowledge of health and safety requirements</li><li>Experience in the collection and disposal of waste in a work environment</li></ul> Why Join Hightown?At Hightown, we are proud to provide safe, secure, and welcoming homes. As a Maintenance Handyperson, you will play a vital role in maintaining those standards and improving lives every day. We offer:<ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (increasing with service)</li><li>Competitive Salary: £26,034 per annum for a 37.5 hour week.</li><li>Monthly Attendance Bonus</li><li>Yearly Salary Review</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li></ul> Appointment is subject to satisfactory right to work checks and references. We are an Equal Opportunities &amp; Disability Confident Employer

Mobile Caretaker

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Support Worker - Aylesbury, BuckinghamshireWe currently have an opportunity for a full time (37.5 hours) Support Worker at our registered care home, Trinity Court 4, in Aylesbury.4 Trinity Court is a registered residential care home supporting 6 individuals with learning disabilities, providing 24/7 care across a wide range of support needs in all aspects of the individuals lives. The service is ideally suited to those looking to gain valuable experience in full residential care.As a Support Worker, you will:<ul><li>Provide tailored support to individuals in their own homes</li><li>Provide personal care with sensitivity and respect</li><li>Encourage life skills such as budgeting, shopping, cooking, and cleaning</li><li>Draft personalised support plans and risk assessments</li><li>Empower people to achieve their goals and live fulfilling lives</li></ul>About YouWe are looking for people who are:<ul><li>Caring, reliable, and proactive, with a genuine desire to help others</li><li>Able to communicate effectively and adapt to different needs</li><li>Comfortable working shifts, including weekends and bank holidays</li><li>Committed to equality, diversity, and person-centred support</li><li>Experienced in a similar role</li></ul> It is essential that you have a Full UK Driving Licence.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year (pro rata), including statutory bank holidays, rising to 35 days with service</li><li>£25,857pa for a 37.5 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Support Worker

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Senior SurveyorLocation:Hemel Hempstead Salary: £64,101 Contract Type: PermanentAre you RICS qualified and ready to lead a team that transforms homes and inspires healthier, safer living for every resident?At Hightown, we are on a mission shape the future of housing standards, where resident wellbeing is already a top priority and we are committed to raising that standard even higher.As our Senior Surveyor, you will head up the Healthy Homes Team, driving excellence in property maintenance, tackling damp and mould issues, and delivering major works that transform homes and lives.What You Will Be Doing<ul><li>Leading a team of six surveyors and operatives to deliver high-quality inspections and remedial works in line with Awaab’s Law.</li><li>Overseeing our Stock Condition Survey programme, ensuring accurate asset data and compliance with housing standards.</li><li>Managing major works projects such as roof replacements and component upgrades.</li><li>Providing expert technical advice on building defects, disrepair cases, and regulatory compliance.</li><li>Collaborating across departments to deliver a seamless, customer-focused service.</li></ul>What You Will Bring<ul><li>Proven experience in surveying, asset management, or property maintenance.</li><li>Strong leadership skills with the ability to motivate and develop a team.</li><li>Excellent knowledge of housing regulations, building safety, and disrepair legislation.</li><li>A proactive, solution-focused mindset with a passion for improving homes and services.</li></ul>What You Will Need<ul><li>RICS Qualified</li><li>Knowledge and experience of operating Awaabs Law</li><li>Relevant and up to date knowledge of building construction, surveying and building regulations.</li><li>Housing Health and Safety Rating qualified inspector</li></ul>Why Join Hightown?<ul><li>Be part of a forward-thinking organisation committed to resident wellbeing and housing quality.</li><li>Enjoy opportunities for professional development, including support for qualifications.</li><li>33 days of annual leave including Bank Holidays.</li><li>Hybrid working with minimum 2 days onsite after induction period.</li><li>Competitive Salary £64,100 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Life Assurance: Cover three times your annual salary.</li><li>Discounts and Savings with High Street and online retailers.</li><li>Free On-site Gym Access</li></ul>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities &amp; Disability Confident Employer

Senior Surveyor

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Care Assistant - 4 Trinity Court 4 (£24,570)We currently have an opportunity for a full time (37.5 hours per week) Care Assistant at our registered care home, Trinity Court 4, in Aylesbury. We are looking for a caring, enthusiastic person who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives.4 Trinity Court is a registered residential care home supporting 6 individuals with learning disabilities, providing 24/7 care across a wide range of support needs in all aspects of the individuals lives. The service is ideally suited to those looking to gain valuable experience in full residential care.What You will Do:As a Care Assistant, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Aid with the daily administration of medication</li><li>Supporting with personal care in a dignified and respectful way</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping the people we support achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul>As a Care Assistant you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs. </li></ul>It is essential that you have a Full UK Driving Licence.You don’t need previous experience in the care sector to thrive with us. We offer astructured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 for a 37.5 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Care Assistant

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Care Assistant - 4 Trinity Court 4 (£19,656)We currently have an opportunity for a part time (30 hours per week) Care Assistant at our registered care home, Trinity Court 4, in Aylesbury. We are looking for a caring, enthusiastic person who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives.4 Trinity Court is a registered residential care home supporting 6 individuals with learning disabilities, providing 24/7 care across a wide range of support needs in all aspects of the individuals lives. The service is ideally suited to those looking to gain valuable experience in full residential care.What You will Do:As a Care Assistant, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Aid with the daily administration of medication</li><li>Supporting with personal care in a dignified and respectful way</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping the people we support achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul> As a Care Assistant you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs. </li></ul>It is essential that you have a Full UK Driving Licence and can commit to a rolling 4-week rota.You don’t need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£19,656 for a 30 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Assistant Support Worker - 223 College RoadPart-time - 15 hours per weekHourly Rate:£12.60Are you passionate about making a real difference in people’s lives? 223 College Road, a warm and welcoming 3-bedrooms supported living service, is currently home to two adults with learning disabilities and social care needs. We provide 24-hour care tailored to individuals with a range of support requirements, including epilepsy, dementia, autistic tendencies, and behaviours that may challenge.We are currently seeking a compassionate, confident, and competent Assistant Support Worker to join our dedicated team. In this vital role, you will assist people we support with personal hygiene, medication administration, attending health appointments, cooking, cleaning, shopping, and engaging with the local community. You will also play a key role in managing and escalating emergency situations with calm professionalism.About YouNo previous experience in care? No problem! We provide a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.We are looking for people who are:<ul><li>Passionate, with a can-do attitude and a genuine desire to make a difference</li><li>Able to communicate effectively and adapt to different needs</li><li>Flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Committed to equality, diversity, and person-centred support</li></ul>It is essential that you hold a full UK driving licence (manual).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (pro rata)</li><li>Life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul> Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Assistant Support Worker - 234A College RoadFull-time (35 hours) availableSalary: £22,932 per annumAre you passionate about making a real difference in people’s lives? 234A College Road, a warm and welcoming 3-bedroom supported living service, is home to three adults with learning disabilities and social care needs. We provide 24-hour care tailored to individuals with a range of support requirements, including Down syndromes, dementia, autistic tendencies, and behaviours that may challenge.We are currently seeking acompassionate, confident, and competent Assistant Support Worker to join our dedicated team. In this vital role, you will assist the people we support with personal hygiene, medication administration, attending health appointments, cooking, cleaning, shopping, and engaging with the local community. You will also play a key role in managing and escalating emergency situations with calm professionalism.About YouNo previous experience in care? No problem! We provide a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.We are looking for people who are:<ul><li>Passionate, with a can-do attitude and a genuine desire to make a difference</li><li>Able to communicate effectively and adapt to different needs</li><li>Flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Committed to equality, diversity, and person-centred support</li></ul>It is essential that you hold a Full UK Driving Licence.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are consideredAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Homelessness Support Worker - Kent HouseAre you passionate about making a difference in the lives of those in need? As a support worker at Kent House, you will provide vital assistance to homeless individuals with diverse needs, including those dealing with substance misuse, helping them maintain their tenancies and address their personal challenges.Kent House is dedicated to offering medium to high levels of support, ensuring our residents can transition into appropriate long-term accommodation.Join us in creating a safe and empowering environment where stability and independence are within reach for everyone.As a Support Worker, you will play a vital role in helping people live independently and with dignity. You will work closely with each individual to:<ul><li>Assess needs and develop personalised support plans</li><li>Promote independence through life skills such as cooking, cleaning, and budgeting</li><li>Follow and contribute to risk assessments and management plans</li><li>Support aspirations and help individuals achieve their goals</li></ul>About you:We are looking for someone with experience in the care or support sector, who brings a can-do attitude and a genuine desire to help others thrive.You will also need to:<ul><li>Communicate effectively and adapt to different needs and preferences</li><li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Work well as part of a team and independently</li><li>Be committed to equality, diversity, and person-centred care</li></ul>We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa / 37.5 hour per week contract (£13.26 per hour)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are consideredAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Assistant Support Worker - Ashley Drive (£24,570pa)About the RoleWe currently have an opportunity for a full time (37.5 hours per week) Assistant Support Worker to work within our registered care home, Ashley Drive (Tylers Green, High Wycombe), where we provide support for six individuals with learning disabilities, some of whom are non-verbal and have physical disabilities.Working as part of a dedicated team, you will support individuals with their day to day needs to enable individuals to lead independent and fulfilling lives. This will involve assisting with:<ul><li>mealtimes and social activities</li><li>providing personal care with sensitivity and respect</li><li>attending appointments and maintaining their health and well-being</li><li>promoting skills and involvement including shopping and domestic tasks such as cooking and cleaning</li><li>support in any other areas of their daily living</li></ul>About YouYou will be a caring and enthusiastic individual with a ‘can-do’ attitude, who is driven by the desire to make a difference and have the ability to recognise and understanding the needs of vulnerable adults with learning disabilities. Desired qualities will include:<ul><li>Effective communicator using different methods according to the complex needs of those in your care.</li><li>Ability to work shifts as part of a rota system, including some weekend and bank holiday working</li><li>Teamwork and flexibility are key to the success of the services we provide, as is a clear commitment to equality and diversity</li><li>It is essential that you are happy to do sleep-ins. (an allowance for £52.78 per sleep in is paid)</li></ul>You do not need sector experience as we provide a structured introduction and comprehensive training to support you with your role, and you will have the opportunity to gain an accredited vocational qualification.BenefitsIn return for your hard work and commitment, we offer a benefits package which includes:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570pa for a 37.5 hour contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee assistance helpline</li><li>Fully paid DBS</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

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Support Worker - Young People’s Services Empowering independence, building futuresFull Time - 37.5 hours per week - £25,857paHemel HempsteadAre you passionate about making a real difference in the lives of young people? Do you believe in the power of empathy, resilience, and respectful support? If so, we would love to hear from you.We are looking for dedicated a Support Worker to join our Young People’s Services team. This is a rewarding role where you will work directly with young people, including separated migrant children, helping them build the skills and confidence they need to live independently.What we are looking for:<ul><li>Someone who genuinely wants to work with young people, understands the challenges they face, and is committed to building trusting relationships.</li><li>A trauma-informed approach - you seek to understand behaviours, respond with patience, and support young people through their journey.</li><li>A belief in dignity and respect for all, with an inclusive mindset and a commitment to supporting migrant children.</li><li>A focus on independence - we provide supported housing, which means our focus is on promoting independence rather than delivering personal care. You will help young people learn, grow, and take ownership of their lives.</li><li>Respect for the space - we work in young people’s homes, and we treat them as such.</li><li>Motivation and positivity - celebrating small wins and staying resilient through challenges.</li><li>Confidence in lone working and professional curiosity - you are not afraid to ask questions and dig deeper when needed.</li><li>Strong record-keeping and admin skills - documentation is a key part of keeping young people safe.</li><li>Great communication and teamwork - you will work with other professionals and agencies to get the best outcomes.</li><li>Ability to set and maintain professional boundaries, manage your workload independently, and switch off when the day is done.</li><li>A commitment to learning - you are proactive about training, legislation, and continuous development.</li><li>Empathy, attention to detail, and openness to feedback.</li></ul>Essential Criteria:<ul><li>Full UK driving licence with business insurance and access to a vehicle for business use</li><li>NVQ Level 3 or equivalent Children and Young Peoples Workforce Diploma - or willingness to complete, supported by Hightown Housing</li><li>Ability to work day shifts (7am-3pm &amp; 2pm-10pm), including weekends and bank holidays</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS (and signed up to the DBS Update Service) and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Youth Support Worker

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Senior Support WorkerLord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!We are looking for acompassionate and enthusiastic Senior Support Worker to join our friendly team at Lord Alexander House, a supported living service in the heart of Hemel Hempstead.This is a full-time role (37.5 hours per week), where you will be supporting individuals living with mental health needs, to live independently in their own purpose-built flats.About you:We are looking for someone with experience in the care or support sector, specifically in supporting people living with mental health illnesses.You will also need to:<ul><li>Demonstrate a trauma-informed approach in all aspects of service delivery, ensuring sensitivity to the impact of trauma on individuals and promoting safety, empowerment, and collaborative care.</li><li>Provide operational oversight including rota management, ensuring adequate staffing levels and continuity of care across the scheme.</li></ul><ul><li>Communicate effectively and adapt to different needs and preferences</li><li>Possess strong IT skills</li><li>Work well as part of a team and independently</li><li>Be committed to equality, diversity, and person-centred care</li><li>Be flexible and reliable, able to work shifts including weekends and bank holidays (this role also includes one shift per week of completing a sleep in - an allowance for £52.78 per sleep in is paid).</li></ul>It is essential that hold a Full UK Driving Licence and have access to a car. Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£27,828 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Senior Support Worker

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Make a Real Impact - Join Our Team at Rosemont!Position: Assistant Support Worker Location: Rosemont, Princes Risborough Salary: £24,570 per annum Hours: Full-time (37.5 hours per week)Are you someone who thrives on helping others live their best lives? Do you believe in the power of compassion, inclusion, and empowerment? If so, we would love to hear from you!We are looking for a passionate and proactive Assistant Support Worker to join our friendly and committed team at Rosemont. Rosemont is a vibrant supported living service in Princes Risborough, supporting adults with learning disabilities.What You will Do:As an Assistant Support Worker, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Supporting with personal care in a dignified and respectful way</li><li>Aid with the daily administration of medication</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping residents achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year (pro rata), including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract (£12.60 per hour)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Night Supervisor - Young People’s Housing Service - RadlettPart time - 22.16 hours per week - £14,520pa (Fixed Term Contract until 31st July 2026)Are you passionate about making a real difference in the lives of young people? Do you believe in the power of empathy, resilience, and respectful support? If so, we would love to hear from you.We are looking for a dedicated Night Supervisor to join our Young People’s Housing Services team. This is a rewarding role where you will work directly with young people, including separated migrant children, helping them build the skills and confidence they need to live independently.About the roleWorking as part of a dedicated team, your role as a Night Supervisor is to:<ul><li>Provide appropriate support to the young people.</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs, supports their aspirations and maximises their independence.</li></ul>The shifts will be between the hours of 09:45pm - 07:15am.You will be allowed to sleep between midnight - 7:00am but you are still expected to respond to any emergencies or incidents, which may affect the safety or security/welfare of the young people or the standing of the project in the community.You will need to be able to:<ul><li>Work shifts as part of a rota system which will include weekend and bank holiday working.</li><li>Work as part of a team to deliver an excellent service to the people we support.</li><li>Be flexible in your approach to work.</li><li>Have a commitment to equality and diversity and take a positive approach to supporting people.</li></ul>It is essential that you hold a full UK driving licence and have access to a vehicle for work.Experience is desirable but not essential.In return for your hard work and commitment to our young people, we offer a considerable benefits package. This includes:Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (pro rata)</li><li>£14,520 pa for a 22.16 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Monthly reflective practice sessions</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Night Supervisor

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Make a Real Impact - Join Our Team at Cressex Road!Position: Assistant Support Worker Location: Cressex Road, High Wycombe Salary: £19,656 per annum Hours: Part-time (30 hours per week)Are you someone who thrives on helping others live their best lives? Do you believe in the power of compassion, inclusion, and empowerment? If so, we would love to hear from you!We are looking for a passionate and proactive Assistant Support Worker to join our friendly and committed team at Cressex Road, a vibrant supported living service in High Wycombe.This a shared supported living house, home to six people aged between 34 and 91 years of age who each have their own en-suite room. The people we support attend a range of day services and community opportunities 3 to 5 days a week.What You will Do:As an Assistant Support Worker, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Supporting with personal care in a dignified and respectful way</li><li>Aid with the daily administration of medication</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping residents achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul>As an Assistant Support Worker, you will;<ul><li>Provide appropriate support to those who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year (pro rata), including statutory bank holidays, rising to 35 days with service</li><li>£19,656 pa for a 30 hour a week contract (£12.60 per hour)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Adult Homelessness Support Worker - Open Door (St Albans)Full Time: 37.5 hours per weekDo you want to make a real difference in people’s lives? Open Door is a night shelter providing emergency accommodation for up to 12 single homeless people in St. Albans each night. We also offer a drop-in service for people who are street homeless.The Open-Door staff team offer a trauma-informed, safe environment that is person-centred and supports those who come through our doors to get access to the help they need. This could include support to find move-on accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like Mental Health, and drug and alcohol addictions.We are seeking a Support Worker with the right values and behaviours who can encourage and nurture a positive workplace culture based on respect and dignity for those experiencing homelessness who need support.As a Support Worker, you will:<ul><li>Assess needs and develop personalised support plans</li><li>Promote independence through life skills such as cleaning, and budgeting</li><li>Create risk assessments and safety management plans</li><li>Support aspirations and help individuals achieve their goals</li><li>Engage with residents in a variety of ways, including creative and informal approaches</li><li>Support individuals to attend appointments and access external services</li><li>Deliver trauma-informed support that recognises and responds to individual experiences</li><li>Carry out regular building checks to ensure safety and security</li></ul>Working hours: This is a full-time position (37.5 hours per week) worked on a rota basis. You will be working with another Support Worker at all times, with shifts spread across weekdays and weekends.Late shift: 2:00pm - 10:00pmAbout you: We are looking for someone who has a genuine interest in the people we support, who brings a can-do attitude and a genuine desire to help others thrive.You will also need to:<ul><li>Communicate effectively and adapt to different needs and preferences</li><li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Work well as part of a team and independently</li><li>Be committed to equality, diversity, and person-centred care</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, rising to 35 days with service</li><li>£25,857 pa / 37.5 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks. Unfortunately, we are unable to offer sponsorship for our roles.We are an Equal Opportunities &amp; Disability Confident Employer.

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Assistant Support Worker - Seabrook Court We currently have full time (37.5 hours) Assistant Support Worker positions at our supported housing scheme, Seabrook Court, in Aylesbury.Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support.What You will Do:As an Assistant Support Worker, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Supporting with personal care in a dignified and respectful way</li><li>Aid with the daily administration of medication</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping residents achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul>As an Assistant Support Worker you will:<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li></ul>No Experience? No Problem - We Will Support You Every Step of the WayYou do not need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.We are looking for compassionate, proactive individuals who genuinely care about others and bring a common-sense, can-do attitude to everything they do. If you are driven by the desire to make a real difference in people’s lives, we want to hear from you. You will need to be able to understand and respond to the needs and wishes of vulnerable adults, using a variety of communication methods tailored to everyone.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract (£12.60 per hour)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Senior SurveyorLocation: Hemel Hempstead Salary: £64,100 Contract Type: PermanentAre you RICS qualified and ready to lead a team that transforms homes and inspires healthier, safer living for every resident?At Hightown, we are on a mission shape the future of housing standards, where resident wellbeing is already a top priority and we are committed to raising that standard even higher.As our Senior Surveyor, you will head up the Healthy Homes Team, driving excellence in property maintenance, tackling damp and mould issues, and delivering major works that transform homes and lives.What You Will Be Doing<ul><li>Leading a team of six surveyors and operatives to deliver high-quality inspections and remedial works in line with Awaab’s Law.</li><li>Overseeing our Stock Condition Survey programme, ensuring accurate asset data and compliance with housing standards.</li><li>Managing major works projects such as roof replacements and component upgrades.</li><li>Providing expert technical advice on building defects, disrepair cases, and regulatory compliance.</li><li>Collaborating across departments to deliver a seamless, customer-focused service.</li></ul>What You Will Bring<ul><li>Proven experience in surveying, asset management, or property maintenance.</li><li>Strong leadership skills with the ability to motivate and develop a team.</li><li>Excellent knowledge of housing regulations, building safety, and disrepair legislation.</li><li>A proactive, solution-focused mindset with a passion for improving homes and services.</li></ul> What You Will Need<ul><li>RICS Qualified</li><li>Knowledge and experience of operating Awaabs Law</li><li>Relevant and up to date knowledge of building construction, surveying and building regulations.</li><li>Housing Health and Safety Rating qualified inspector</li></ul> Why Join Hightown?<ul><li>Be part of a forward-thinking organisation committed to resident wellbeing and housing quality.</li><li>Work alongside passionate professionals in a collaborative, supportive environment.</li><li>Enjoy opportunities for professional development, including support for qualifications.</li><li>Make a real difference in the lives of our residents.</li><li>33 days of annual leave including Bank Holidays.</li><li>Hybrid working with minimum 2 days onsite after induction period.</li><li>Competitive Salary £64,100 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Life Assurance: Cover three times your annual salary.</li><li>Discounts and Savings with High Street and online retailers.</li><li>Free On-site Gym Access</li></ul> We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities &amp; Disability Confident Employer

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Housing First Co-ordinatorAre you ready for a role that truly changes lives? This is not traditional support work, it’s about creativity, persistence, and thinking outside the box. As a Housing First Co-ordinator, you will lead the delivery of our Housing First programme, ensuring individuals with complex needs are supported to maintain tenancies and improve their quality of life.This is a key role where you will coordinate multi-agency support, embed Housing First principles in everyday practice, and work collaboratively as part of a small, dedicated team while also being confident in lone working when required.You will make sure people get the right support, in the right place, at the right time.What Makes This Role Unique?<ul><li>You will work with people who have faced trauma and where traditional support methods have failed.</li><li>In Housing First, “non-engagement” doesn’t exist, we ask, what haven’t you tried yet? What else could you do?</li><li>Success isn’t about big wins; it’s about small steps that add up to life-changing progress.</li><li>You will have a small caseload (up to 7 clients) because the support is intense and every day is different.</li></ul>What We Are Looking For<ul><li>Resilient, resourceful, and ready to face challenges head-on.</li><li>Strong boundaries and a commitment to reflective practice.</li><li>A flexible, can-do attitude with creativity at the heart of everything you do.</li></ul><ul><li>Valuable life experience that equips you with the skills and strength to succeed, regardless of whether your background is in policing, social work, or another field.</li></ul>Key Responsibilities<ul><li>Coordinate support for individuals with complex needs transitioning into and maintaining housing.</li><li>Work collaboratively with partners including health, social care, substance use services, and housing providers.</li><li>Uphold Housing First principles: choice, harm reduction, and person-centred support.</li><li>Monitor and evaluate outcomes to ensure effective interventions.</li><li>Provide guidance and supervision to support staff or peer mentors.</li><li>Maintain accurate records and reporting in line with organisational and funder requirements.</li><li>Provide annual leave cover for Housing First in Hemel Hempstead.</li></ul>The Benefits<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£32,292 pa for a 37.5 hour a week contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Enjoy opportunities for professional development, including support for qualifications.</li><li>Discounts and Savings withHigh Street and online retailers</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee assistance helpline</li></ul>Ready to Make a Difference?If you are ready to bring your energy, ideas, and expertise to a role where you can truly influence change, we would love to hear from you.About UsHightown is a charitable housing association operating principally in Hertfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.We review applications and interview on a rolling basis, so apply early to avoid missing out. Appointment is subject to satisfactory right-to-work checks, enhanced DBS, references and medical clearance. Hightown is an Equal Opportunities and Disability Confident Employer.

Housing First Co-Ordinator

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Youth Support Worker - Young People’s Housing Service (Watford)Full time - 37.5 hours per week - £25,857paWe are looking for dedicated Youth Support Worker's to join our Young People’s Services team. This is a great opportunity for people who are passionate about supporting young people to achieve their goals and move forward into independent, fulfilling lives.Watford YPHS provides supported housing for 16-19-year-olds in need, with 11 rooms across two schemes. It also offers two unstaffed move-on schemes for 18-24-year-olds with lower support needs.Shift Patterns:2.30pm - 10.30pm10.30pm - 7.30am7.30am - 3.30pmSupport Worker’s must be prepared to work a variety of shifts, including evenings, weekends, and bank holidays, as part of a consistent rota.As a Youth Support Worker, you will play a vital role in helping young people develop the practical and emotional skills they need to live independently.What You Will Do:<ul><li>Create tailored support plans that promote independence and life skills</li><li>Encourage access to education, training, and employment</li><li>Signpost to health, mental health, and substance support services</li><li>Build trusting relationships and provide emotional support</li><li>Respond to crises and contribute to safeguarding plans</li><li>Work flexibly on a 24-hour rota (including weekends, bank holidays, and sleep-ins - paid extra)</li><li>Transport young people when needed (full UK driving licence and business insurance required)</li></ul>What We Are looking for:<ul><li>Understanding of trauma and a non-judgemental approach</li><li>Strong communication skills and ability to adapt to diverse needs</li><li>Team player who can also work independently in a fast-paced environment</li></ul>Training &amp; Compliance:<ul><li>Commit to starting NVQ Level 3 (Children &amp; Young People’s Workforce) within one year</li><li>Sign up to the DBS Update Service</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

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Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!We are looking for a compassionate and enthusiastic Support Worker to join our friendly team at Lord Alexander House, a supported living service in the heart of Hemel Hempstead. This is a full-time role (37.5 hours per week), where you will be supporting individuals living with mental health needs, to live independently in their own purpose-built flats.As a Support Worker, you will:<ul><li>Provide tailored support to individuals in their own homes</li><li>Encourage life skills such as budgeting, shopping, cooking, and cleaning</li><li>Follow personalised support plans and risk assessments</li><li>Empower people to achieve their goals and live fulfilling lives</li></ul>About YouWe are looking for people who are:<ul><li>Caring, reliable, and proactive, with a genuine desire to help others</li><li>Able to communicate effectively and adapt to different needs</li><li>Comfortable working shifts, including weekends and bank holidays</li><li>Experienced in a similar role</li><li>Committed to equality, diversity, and person-centred support</li><li>Hold a full UK driving licence and have access to a vehicle for work</li></ul>It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract (£13.26 per hour)</li><li>We make sleep in payments of at least £52.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Assistant Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!Are you passionate about helping others live their best lives? We are excited to offer full-time opportunities (37.5 hours per week) for Assistant Support Workers at our supported living service in Hemel Hempstead.At Lord Alexander House, you will be part of a warm, dedicated team that empowers individuals with mental health needs to live independently in their own purpose-built flats. Located in the heart of town, close to shops and local amenities, our service offers 24-hour outreach and emergency phone support - ensuring the people we support always feel safe and supported.As an Assistant Support Worker you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>You will not be providing personal care but your role will involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Need to have a full UK drivers’ licence and use of a car for work purposes.</li></ul>No Experience? No Problem - We Will Support You Every Step of the WayYou do not need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract</li><li>We make sleep in payments of at least £51.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline.</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

27 Jobs in St Albans, UK