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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7076/Programme_Manager.docx.pdf" target="_blank">Programme_Manager.docx</a></li>
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Please apply online via the link provided.



Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Are you a highly motivated, collaborative, and efficient individual seeking to make a tangible impact within the public sector? The London Borough of Hackney is looking for a Programme Manager to join our Climate, Homes and Economy Directorate, within the Employment, Skills and Adult Learning service.
This role is crucial for the successful delivery and compliance of&nbsp;Connect to Work DWP funded programmes. You will establish and maintain robust programme management systems, ensuring adherence to CLF, DWP, and audit requirements, and managing all risks associated with grant-funded initiatives.
Key Responsibilities:
- Establish and implement a robust compliance framework for grant-funded programmes.
- Lead the development and maintenance of performance management, monitoring, and reporting frameworks.
- Oversee effective programme management, monitoring, evaluation, and reporting of grant-funded programmes, particularly&nbsp;Connect to Work.
- Conduct monitoring, verification, and assurance visits to ensure programme compliance, value for money, and alignment with Council priorities.
We are looking for someone with:
- A proven track record of leadership in managing large-scale, complex grant-funded programmes with multiple partners, specifically with experience in compliance for DWP-funded initiatives like&nbsp;Connect to Work.
- Demonstrable experience in performance management, developing challenging outcomes, and negotiating goal
- Expertise in developing and sustaining successful partnerships across public and private sectors.
- Highly organised programme management skills, including meticulous management of delivery and financial programmes.
If you are a purpose-driven individual, thrive in a collaborative and efficient environment, and are adept at working to deadlines within a complex grant-funded service, we encourage you to apply. Join us in shaping a better Hackney!
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
For further question or if you wish to chat to anyone about this role please use the email here&nbsp;<a href="mailto:pallavi.dham@hackney.gov.uk" target="_blank">pallavi.dham@hackney.gov.uk</a>
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;13 July&nbsp;2025 (22.59)
Interview and assessment date: W/C 04 Aug 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Programme Manager (Connect to Work)

<h4>Why Southwark?</h4>At Southwark Council, we’re on a mission to deliver inclusive growth and meaningful employment opportunities through innovation, partnership, and purpose. As our new Project Officer in the Local Economy team, you’ll help shape the future of our borough by ensuring our new supported employment programme hits the highest standards, and stays there. This isn’t just another support role, this is about empowering lives, influencing a fairer economy, and being part of an ambitious team delivering industry-leading models like Individual Placement and Support (IPS) and the Supported Employment Quality Framework (SEQF). This role is being offered on a 2-year fixed term basis.Why this role is unmissable? <ul><li>You’ll champion high-fidelity, evidence-led employment support across Southwark.</li><li>You’ll influence change through collaboration with clinical teams and local partners.</li><li>You’ll set standards across strategic projects that are shaping our borough’s future economy.</li></ul><h4>What You'll Be Doing</h4><ul><li>Lead fidelity reviews across the Connect to Work employment programme, using IPS and SEQF, and drive continuous improvement.</li><li>Provide coaching and development to employment teams to strengthen practice.</li><li>Support effective working relationships with clinical and delivery partners to ensure a joined-up approach.</li><li>Support wider local economy projects – including quality assurance, research, governance, commissioning, and performance planning.</li><li>Deliver defined workstreams and project products on time, to scope and quality.</li><li>Conduct research and analysis and produce clear, engaging reports and presentations.</li><li>Represent the team in meetings and working groups, driving forward shared objectives.</li><li>Contribute to wider economic growth programmes across the Planning &amp; Growth division.</li></ul><h4>What We're Looking For</h4><ul><li>Experience in service improvement, quality assurance, or programme evaluation.</li><li>Analytical mindset – confident working with data, reports, and stakeholders.</li><li>A solid grasp of one or more of the following: governance, compliance, business planning, commissioning, or performance monitoring.</li><li>Good working knowledge of public sector issues, local government reform, and the dynamics of partnership work.</li><li>Proven ability to deliver projects in complex organisations and manage competing priorities.</li><li>Skilled in preparing professional reports and presentations for varied audiences.</li><li>Passionate about making a real difference in people's lives through employment.</li><li>First-class organisational skills with a flair for forward-planning and multitasking under pressure.</li><li>Exceptional written and verbal communication skills using Microsoft365.</li><li>Confidence handling sensitive information with the utmost discretion.</li><li>Able to manage programmes and projects, making sure every milestone is hit and every challenge tackled.</li></ul><h4>Additional Information</h4>About SouthwarkSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. Benefits and more information<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Working for Southwark Council – Southwark </a>Salary Range: £37,437 - £43,542 Application Closing Date: 11.59pm on 20th of July 2025Interview Date: The 4th of August 2025 Application ProcessIf you are interested in applying for this role, please complete the application forms detailing your suitability for the role. The Job Description and Person Specification can also be found at the bottom of this page under attachments. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2531638&amp;ptId=105339" target="_blank">Job Description &amp; Person Specification</a></li></ul>





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Southwark Council

Project Officer (2 YR FTC)

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Permanent (5 vacancies)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Ref:TR002 We are seeking highly motivated LGV drivers to drive refuse collection and other vehicles as required. The job role will involve collecting refuse and recyclable materials from domestic and commercial properties across the Borough in all weathers. The successful candidate will be responsible for a Refuse Collection Team and the safety of the vehicle, including basic daily maintenance. The driver will also be responsible to for the timely and efficient collection of waste from Dacorum Borough Council’s residents. You’ll need to be enthusiastic, willing, helpful and flexible to ensure that the public receive an excellent service.&nbsp; This position currently attracts 6 hours contractual overtime a week which will be paid in addition to the basic salary.&nbsp; It is essential that the applicant holds a current LGV2 (C) driving licence. The deadline for applications will be midnight on the closing date shown in the advert details.&nbsp;

Dacorum Borough Council

LGV Driver/Loader

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Utilities Project Officer(RP0137)24 months fixed term contract Starting salary £37,160pa with potential progression to £39,974pa on achieving designated skills and experience37 hours per week (hybrid)We are looking for an exceptional person to join our Transformation Team in leading on business analysis and improvement projects in relation to the council’s utilities and energy services. This post holder will be responsible for projects to improve processes, manage utilities contracts and support the rollout of smart meters across the council’s building portfolio.This role combines the responsibilities of managing improvement projects with the analytical skills of a business analyst. You need to be a detail-oriented professional with a passion for process improvement.We are looking for someone who enjoys collaborating with people, facilitating workshops for capturing information and championing change.Working closely with service teams and stakeholders, you will identify, analyse, and recommend improvements to how utilities are managed, as well as support the management and delivery of the relevant projects.The successful candidate will bring energy and enthusiasm to the role.They should be able to work well with a variety of people and have strong written and verbal communication skills to engage with a wide range of audiences.The role is hybrid - we are looking for somebody to work in our main office in Welwyn Garden City at least two days per week. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.We offer a unique and attract working environment in the heart of Welwyn Garden City, access to electric pool cars, as well as the Local Government benefits including the pension scheme and generous annual leave allowance.Our CORE values - Collaborative, Open, Responsible, Excellent, guide everything we do.For further information about this role, please contact Lesley Rennie, Transformation Manager, on 01707 357713for an informal chat.Closing date for applications is 13 July 2025Remote assessments will be held on 17 July 2025 Interviews will be held on 25/28 July 2025 Keywords: welwyn hatfield borough council, transformation, project management, data, analysis, utilities

Welwyn Hatfield Borough Council

Utilities Project Officer (RP0137)

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Transformation Project Officer(RP0100) Starting salary £37,160pa with potential progression to £39,974pa on achieving designated skills and experience37 hours per week (hybrid)We are looking for an exceptional person to join our Transformation Team.This role combines the responsibilities of managing improvement projects with the analytical skills of a business analyst. You need to be a detail-oriented professional with a passion for process improvement.We are looking for someone who enjoys collaborating with people at all levels across service teams, facilitating workshops for capturing information and championing change.Working closely with service teams and stakeholders, you will identify, analyse, and recommend business improvements, as well as support the management and delivery of projects.The role is varied, and the successful candidate will bring energy and enthusiasm to everything they do. They should be able to work well with a variety of people and have strong written and verbal communication skills to engage with a wide range of audiences.The role is hybrid - we are looking for somebody to work in our main office in Welwyn Garden City at least two days per week.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.For further information about this role, please contact Lesley Rennie, Transformation Manager on 01707 357713 for an informal chat.Closing date for applications is 13 July 2025Remote assessments will be held on 17 July 2025Interviews will be held on 25/28 July 2025 Keywords: welwyn hatfield, transformation, change, data, analytics, project management

Transformation Project Officer (RP0100)

Job Title: SfYP Project Officer (South &amp; West) Starting Salary: £33,366 progressing to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hemel HempsteadThe postholder will travel between various locations in Hertfordshire such as: Dacorum, St Albans, Watford, Three Rivers and Hertsmere.Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Are you interested in supporting the delivery of quality work with young people?Do you have good organisational, communication, numerical and analytical skills?Do you have an eye for detail?The role will cover five districts, and you will work as part of a multi-disciplinary team.<h4>About the role</h4>Hertfordshire County Council Services for Young People (HCC SfYP) is recruiting a Project Officer to work closely with the Area Service Managers in the planning and delivery of high-quality work and support for young people across the south and west of the county.We highly value strong organisational and administrative skills with good attention to detail.Additionally, excellent interpersonal skills will be essential to this role to build positive and productive relationships with colleagues across our teams, the wider Children’s Services department, as well as with stakeholders and partners. A proactive and responsive approach to queries and requests will be greatly appreciatedGood ICT skills are essential including a working knowledge of social media.&nbsp; This role will suit organised individuals who enjoy a diverse workload, working to deadlines and taking on new challenges.The postholder have the ability to produce well-structured reports and presentations, highlighting issues and recommendations as directed.&nbsp; The ability to manage and oversee the allocation of funds relating to identified projects and report on spend against budget is important.The postholder will also research, analyse and present information to provide input into wider project objectives. You will analyse, interpret and report on data to support and improve the delivery of services to young people.&nbsp;<h4>About you</h4>Essential:<ul><li>Legal rights to work in the UK.</li><li>Driving licence and access to a vehicle.</li><li>Excellent organisation and administrative skills with good attention to detail.</li><li>Interpersonal skills.</li><li>Ability to produce well-structured reports and presentations, highlighting issues and recommendations.</li><li>Able to research, analyse and present information.</li><li>Able to interpret and report on data.</li></ul>Desirable:<ul><li>Managing project priorities as to the needs of the team and the wider service.</li></ul>For information regarding the work of (SfYP) please visit&nbsp; <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Programme and Project, level PRO9 job profile. Please locate this via:Job profiles: Project &amp; programmeTo hear more about this opportunity please contact Karen Haswell (<a href="mailto:Karen.Haswell@hertfordshire.gov.uk" target="_blank">Karen.Haswell@hertfordshire.gov.uk</a>)Interview Date: 29th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

SfYP Project Officer (South & West)

About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and Teamhe London borough of Sutton&nbsp;continues to expand its&nbsp;Commissioning Service.&nbsp; The team sits at the corporate centre and reaches across the whole organisation. Commissioning within Sutton is not solely about planning, procuring and managing external service provision.&nbsp; Done well, we believe we will achieve the following:<ul><li>Provide a different perspective, challenge service and needs assumptions and explore issues.</li><li>Find ways to unlock and mobilise assets and resources in delivering public services.</li><li>Lead collaboration with partners, including service providers, other public bodies, charities, businesses and citizens.</li><li>Move ideas to action: Pilot and then scale innovative service delivery models.</li><li>Create a learning culture where ideas are tested and learning is used to inform future development.&nbsp;&nbsp;</li><li>Engage and empower service users in design decisions and delivery.</li></ul>Within Sutton’s Commissioning Service there is a very stable and high performing team, responsible for leading on a multitude of high profile projects that reach across the borough and London working collaboratively with providers and other local authorities to ensure that the best outcomes for our residents are achieved.About the Role and Our Ideal CandidateThe Commissioning &amp; Project Officer will support Commissioning Managers to deliver our ambitious plans for Sutton. You will be able to build relationships and lead on collaboration with partners, residents, charities and health.&nbsp; You will also&nbsp; handle and interpret sensitive data, manage poor performance and ensure the best service for vulnerable service users.A key component of the Commissioning and Project Officer role is managing the performance of commissioned services as detailed in service specifications, monitoring the impact of services and analysing the extent to which they have achieved the aims described in a service specificationOur Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Kingston Upon Thames & Sutton Councils

Commissioning & Project Officer

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Service Manager - Stainton CourtAre you passionate about making a difference in the lives of individuals with learning disabilities? Hightown Housing Association is expanding our management team, and we have an exciting opportunity for a dedicated and inspiring Service Manager to join us at Stainton Court.Stainton Court offers supported living services, empowering people to live independently and thrive in their community.What We're Looking For:<ul>
<li>
Leadership Excellence:First-class leadership skills with the ability to mentor and inspire your team.</li>
<li>
Experience: Previous experience in a similar role, delivering high-quality health or social care to adults with learning disabilities.</li>
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Communication: Excellent communication skills to effectively interact with a wide group of individuals.</li>
</ul>As a Service Manager, you will:<ul>
<li>Lead and manage a dedicated team, providing support, advice, and assistance to individuals with learning disabilities.</li>
<li>Oversee the service rota, ensuring full and consistent cover of all shifts, including weekends when necessary.</li>
<li>Handle recruitment and induction of new staff, fostering a positive and supportive work environment.</li>
</ul>Requirements:<ul>
<li>Previous experience in a similar role</li>
<li>A full UK driving licence and access to a vehicle are essential for this role.</li>
</ul>Why Join Us?<ul>
<li>Be part of a supportive and dynamic team.</li>
<li>Make a meaningful impact on the lives of our residents.</li>
<li>Opportunities for professional growth and development.</li>
</ul>The BenefitsIn return for your hard work and commitment, we offer a considerable benefits package which includes:<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£33,054 pa for a 37.5 hour week contract</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus on top of your basic salary</li>
<li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li>
<li>Ongoing professional development and support to deliver outstanding support</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Employee assistance helpline</li>
</ul>If you are a compassionate leader with a commitment to excellence, we would love to hear from you!Apply Now to become a part of the Hightown House family and help us continue to provide exceptional care and support to our residents.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Service Manager

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Good Growth&nbsp;
Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
About the team
The domestic decarbonisation team is responsible for delivering the Mayor’s objective to accelerate and upscale housing retrofit in London in partnership with London Councils. boroughs, housing associations and other key partners. A new joint endeavour of the GLA and London Councils, Warmer Homes London, has been established to accelerate the pace and scale of quality retrofit across the capital. The team will manage the first phase of the Warm Homes Local Grant programme before it transitions into Warmer Homes London in 2026.
About the role
We are looking for someone who is enthusiastic, organised and highly motivated, ideally with expertise in designing and directing large, complex programmes and a strong knowledge of built environment and/or sustainability delivery approaches, policy and financing mechanisms.
You will have excellent written and oral communication skills, a well-informed and creative approach to problem-solving, strong budget management skills, the ability to operate in a busy and complex political environment and experience of working collaboratively with a range of stakeholders.
The postholder will lead on the development and delivery of major environment projects, and in particular the Warm Homes Local Grant programme, in order to achieve desired outputs within agree timeframes, within budget, to specification and operational standards.&nbsp;
On behalf of the GLA, you will help shape a brand-new organisation, Warmer Homes London, right at the start of our critical journey towards delivering warmer homes in London, that are more affordable to heat and more energy efficient for the environment. The post will transfer into Warmer Homes London as that organisation takes on Warm Homes Local Grant in 2026.
The post holder will have a strong record of project and programme development and management and will be required to work across a portfolio of programmes built around the key objectives of the Energy Unit and Warmer Homes London.
What your day will look like
Be responsible for development, procurement, governance and project delivery of major, high value environmental projects to ensure delivery of the Mayor’s priorities.
Identify the need for, devise and develop new environment projects or programmes.
Manage project teams to deliver individual projects and or programmes.
Ensure that environment projects deliver planned performance and outputs to time, GLA budget commitments and quality specifications by monitoring the activities of development partners and their contractors, identifying and reporting on risks as appropriate.
Source, select and appoint consultants and contractors to carry out relevant work in accordance with relevant public procurement and GLA procedures and ensure delivery within the allocated budget/to time/quality.
Manage the activities of the programme delivery contractors, act as required to achieve delivery within the allocated budgets and contracted time-scales and standards of performance in respect of quality/ specification.
Maintain regular and accurate reporting to Directorate management, with respect to the current and forecast status on assigned projects, and contribute, as required, to the corporate business plan and other corporate management activities.
Identify opportunities for, and secure, external funding and other income in support of the Mayor’s strategies, plans and policies, and, working with the Senior Manager, allocate and manage budgets for projects undertaken.
Keep abreast of relevant environmental and other policies, initiatives and opportunities.
Establish and maintain excellent internal and external working relationships, and participate in cross-organisational and sector projects, to ensure opportunities for integration are maximised across the work programme of the GLA Group and that relationships with key stakeholders are further enhanced.&nbsp;
Present the projects, in the context of the Mayor’s policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations, and deputise for the Senior Manager by representing the GLA at national policy and regional meetings and on study groups and working parties.&nbsp;
Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and inspirations of London’s communities.
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.
Skills, knowledge and experience
To be considered for the role you must meet the following five essential criteria. Scores against these five criteria will determine shortlisting for interview:
Strong management capabilities, a commitment to equity, diversity and inclusion (EDI), and the ability to foster a positive, collaborative team culture
Demonstrable experience in high-value contract management with a focus on delivering results on target and within budget.
Knowledge of the project management process on a complex programme, including risk and control techniques, financial planning and appraisal, performance reporting, ideally with membership of a relevant professional project management organisation e.g. MAPM.
Ability to successfully manage relationships with senior operational stakeholders such as contractors and delivery partners.
At interview the following behavioural competencies may be assessed as well as the essential criteria above.
BEHAVIOURAL COMPETENCIES
Managing and Developing Performance
… is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA’s objectives and statutory obligations.
Level 3 indicators of effective performance
Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect
Sets clear direction and expectations and enables others to interpret competing priorities
Agrees and monitors challenging, achievable performance objectives in line with GLA priorities
Manages performance issues effectively to avoid adverse impact on team morale and performance
Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 3 Indicators of effective performance
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership
Actively engages partners and encourages others to build relationships that support GLA objectives
Understands and recognises the contributions that staff at all levels make to delivering priorities
Proactively manages partner relationships, preventing or resolving any conflict
Adapts style to work effectively with partners, building consensus, trust and respect
Planning and organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 3 indicators of effective performance
Monitors allocation of resources, anticipating changing requirements that may impact work delivery
Ensures evaluation processes are in place to measure project benefits
Gains buy-in and commitment to project delivery from diverse stakeholders
Implements quality measures to ensure directorate output is of a high standard
Translates political vision into action plans and deliverables
Problem solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 3 indicators of effective performance
Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
Actively challenges the status quo to find new ways of doing things, looking for good practice
Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
Initiates consultation on opportunities to improve work processes
Supports the organisation to implement innovative suggestions
Communicating and influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.
Level 3 indicators of effective performance
Encourages and supports teams in engaging in transparent and inclusive communication
Influences others and gains buy-in using compelling, well thought through arguments
Negotiates effectively to deliver GLA priorities
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
Advocates positively for the GLA both within and outside the organization
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
How to apply&nbsp;
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager John Kolm-Murray would be happy to speak to you. Please contact them at <a href="mailto:john.kolm-murray@london.gov.uk" target="_blank">john.kolm-murray@london.gov.uk</a>.
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: Week commencing 8th September 2025&nbsp;
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information&nbsp;
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;
successfully completed your probation period and are performing to the required standard for your current role; and at least 18 months service with the GLA
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application

More Support

If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Warm Homes Local Grant Programme Manager

<ul></ul>





Job Title:&nbsp;Service Manager
Location:&nbsp;Royal Borough Kensington and Chelsea (RBKC)
Salary:&nbsp;£38,700
Shift Pattern:&nbsp;37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.&nbsp;
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!&nbsp;
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
<ul>
<li>Leading and motivating a team to deliver high-quality care and support</li>
<li>Managing complex situations and driving service improvements</li>
<li>Support a team who directly support individuals in their recovery journey</li>
<li>Working closely with other teams and organisations to ensure the right support is provided</li>
<li>Risk Management, Information Management, and Case Recording</li>
<li>Property and Housing Management</li>
<li>Financial Management</li>
</ul>
What we're looking for in a Service Manager:
<ul>
<li>Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds</li>
<li>Experience in frontline, and now able to empower a team to deliver a seamless service</li>
<li>Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>
<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>
<li>Ability to drive the service forward and implement improvements</li>
<li>Confidence in managing complex situations and making decisions</li>
<li>Ability to work at pace, using initiative, making decisions, and proactiveness in your approach</li>
<li>Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>. &nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. &nbsp;&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
</blockquote>
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.&nbsp;

23 Management Jobs in Enfield, UK