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<h4>Our Vacancy</h4>As Damp and Mould Lead, you’ll play a key role in delivering an effective, efficient, and customer-first repairs service—focusing on cases involving damp, mould, and condensation. Acting as the main point of contact for residents, contractors, and internal teams, you’ll ensure that all damp and mould issues are investigated and resolved quickly, compliantly, and with empathy.What you’ll do:With a strong understanding of current housing legislation, including Awaab’s Law, you’ll take ownership of medium- to high-risk cases—safeguarding residents’ health, ensuring regulatory compliance, and helping drive service improvements across the board. Your ability to manage cases from first report through to resolution will be crucial, and your proactive, collaborative approach will help streamline processes and reduce complaints.You’ll work closely with our Repairs Team, regional offices, contractors, and the wider Property Services function to deliver a joined-up, resident-centred service. You’ll attend visits, review repair histories, escalate risks, and identify lessons learned to help strengthen our long-term approach to damp and mould prevention.To succeed in this role, you’ll need to work from the Pitsea office one day per week and spend at least one day in your nominated region (Northeast London, Northwest London, South London, or North Counties). Some flexibility to work outside of core hours or attend resident visits will be required.Your focus will be on getting things right the first time—offering solutions that are timely, safe, and sustainable. You’ll use your excellent communication and IT skills to manage cases, monitor performance, and keep stakeholders informed every step of the way.If you’re an organised, driven, and resident-focused professional with a keen eye for detail and a commitment to service excellence, we want to hear from you.What you’ll need:<ul><li>Experience of working in housing, building services or a property related field.</li><li>Knowledge of repairs issues relating to damp and mould and understand the legislation and compliance to ensure best practice.</li><li>Proficiency in problem-solving, able to handle complex customer issues while exploring alternative solutions to achieve satisfactory outcomes.</li><li>Ability to identify vulnerabilities by showing empathy and understanding in resident interactions.</li><li>Experienced in handling high-risk and escalation cases, ensuring timely and effective resolutions.</li><li>A strong communicator and be able to build and maintain effective stakeholder relationships.</li><li>Demonstrable comprehensive knowledge of policies, processes, and legislation, ensuring compliance and best practices.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What we offer:<ul><li>30 days’ annual holiday plus bank holidays </li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Stage one interviews will take place in Pitsea on 7th &amp; 8th OctoberStage two interviews will take place on 14th OctoberWe reserve the right to close this advert early if we receive a high volume of suitable applications.You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.If you have any questions about this role, please Talent Specialist, Caroline at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a> <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=6a6953102c8ef246&amp;f=6799e418158a000c"> Role Profile - Damp and Mould Lead.pdf </a></li></ul>





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Peabody

Damp and Mould Lead

<h4>Our Vacancy</h4>Your typical day could start with you contacting customers who have experienced failures in service and work with them to reach satisfactory resolution within our timeframes, before providing support to the Repair Delivery Support Team, assisting with incoming resident, contractor and staff queries relating to repairs. As a Repairs Coordinator you’ll be an integral part of the newly formed Repairs team, working in a busy and responsive environment, requiring you to be adaptable and able to focus on several projects at any one time to proactively improve our repair service for our customers. You’ll own a variety of escalation cases including but not limited to complaints, decants, high risk damp and mould, liaising with our customers through to completion all while ensuring the provision of excellent customer service and experience to all stakeholders to maximise customer satisfaction.You’re a customer-focused person who is passionate about driving improvements and offering a first-class service to our customers. You’ll enjoy taking ownership of your work, focusing on several projects at any one time and you’ll be committed to working as part of a team to improve efficiencies. You’ll need to be in the Pitsea office a minimum of two days per week.Your role covers everything from owning and coordinating ad-hoc projects and investigating and reporting on numerous sources of data. If you're motivated by resolving problems, able to meet deadlines and targets, and have excellent attention to detail, we want to hear from you.This is a 6-month fixed term contract covering maternity leave.To be successful in this role, you’re:<ul><li>experienced in working in a customer centre environment with a commitment to a high level of customer satisfaction.</li><li>experienced in dealing with a range of difficult problems and resolve these to the customer's satisfaction, exploring alternatives options to resolve the problem.</li><li>excellent attention to detail and ability to work on a variety of tasks simultaneously, moving from one task to another quickly</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? Please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Caroline Seery at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>Interviews will take place in person on 30th Sept and 1st OctoberEarly applications are encouraged as we reserve the right to close the advertisement earlier than statedPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=5db4715272fa558e&amp;f=108446b97b677399"> Role Profile - Repairs Complaints Coordinator 2025.docx </a></li></ul>





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Repairs Coordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3897/Environmental_Enforcement_Officer_-_Candidate_Pack.pdf" target="_blank">Environmental_Enforcement_Officer_-_Candidate_Pack</a></li>
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Are you up for a challenge? Environmental Crime, such as Fly Tipping and Littering, is becoming a national issue but Dartford Borough Council are dealing with this problem robustly and are looking for an enthusiastic, highly motivated individual to join our extremely busy Environmental Crime Enforcement Team.&nbsp; We are looking for someone, ideally, with an enforcement background, capable of working on their own but who is also a strong team player who can fit into a busy multi- agency environment.
Waste, Public Realm &amp; Enforcement Services is a multi service environment and you will also be involved, on occasions, with the work of other officers who deal with enforcement, parks and open spaces, events, licencing and town centre business crime partnerships. On occasions, you may deputise for the senior environmental enforcement officer, attend and contribute at regular information and best practice meetings, with other regional borough environmental enforcement teams, the KCC intelligence team, when required. Previous experience of working in a law enforcement, security, community safety or similar role is desirable as is dealing with the public in, sometimes, difficult situations with the ability to stay calm under pressure. Relevant knowledge of environmental crime legislation would be advantageous, but more important is the ability to be confident, diplomatic and assertive. Good ICT skills are required together with the ability to communicate effectively both verbally and in writing. You should also enjoy analysing information and problem solving as this will be an integral part of the role.
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<li>You should be capable of carrying out detailed investigations and interviews, often in partnership with the Police or Environment Agency, to tackle fly tipping and other environmental crime offences.</li>
<li>You will be required to prepare case files and attend Court to give evidence.</li>
<li>The interviewing of alleged offenders, statement taking, case file preparation/case building along with intelligence gathering, and dissemination, court attendance and giving evidence are key elements of this position.</li>
<li>You will be involved in promoting public awareness of environmental crime issues as well as other duties that may include dealing with unauthorised encampments, fly grazing, public space protection orders and offences associated with Civil Enforcement.</li>
<li>You should be conversant with relevant legislation and guidance such as the Environmental Protection Act 1990, Police and Criminal Evidence Act 1984, the Regulation of Investigatory Powers Act 2000 and the Anti-Social Behaviour, Crime and Policing Act 2014.</li>
<li>You will be required to operate both on foot and in a vehicle, performing duties such as visiting sites of fly tipping and fly posting etc. to obtain and record evidence.</li>
<li>You will be required to take the appropriate enforcement actions, such as serving of a summons to court or issuing Fixed Penalty Notices for environmental crime offences.</li>
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Some evening, weekend and Bank Holiday working may be required for which a 10% allowance is paid. You should have a full, clean driving licence as you may, on occasions, be required to use your own vehicle, for which an allowance will be paid.
We reserve the right to close this vacancy before the advertised closing date.&nbsp; Please apply early to avoid disappointment.

3 Management Jobs in Rochford, UK