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<h4>Job summary</h4>This position is based Nationally<h4>Job description</h4><p><strong>Overview</strong></p><p>The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ). Our remit brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies.</p><p>MoJ Property provides specialist services including Facilities Management, Health and Safety, Fire Safety and Security, Technical Design expertise, and Sustainability. Additionally, we have business management teams supporting the entire Directorate and each of our partners is supported by Account Management teams. We oversee a substantial portfolio which consists of properties valued at £9.3bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a Directorate.</p><p>We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.</p><p>Please note that external candidates will be offered Fixed Term contracts for 12 months with the possibility of an extension (subject to funding), existing Civil Service employees will be onboarded on loan or secondment terms and conditions.</p><p>If you are a civil servant on a permanent contract and you are successful, we will discuss with your current line manager to put in place a loan or secondment from your current position. If you are currently a lower grade than the one you have applied for, you will be given a Temporary Responsibility Allowance.</p><p><strong>Team Overview</strong></p><p>The Demobilisation Team sits in the Property Transformation Programme. The team is responsible for managing, planning and delivering the mobilisation of new Total Facilities Management/Workplace Services Management contracts, and demobilisation of the current FM contracts. The Demobilisation Manager will be managed by a Senior Demobilisation Manager and will not have line management responsibilities.</p><p><strong>Role Purpose</strong></p><p>The Demobilisation Manager leads the planning and delivery of complex Facilities Management (FM) contract exits across the MoJ estate. Operating within the Property Transformation Programme, this role ensures that the transition from outgoing to incoming suppliers is strategically managed, compliant with contractual obligations, and minimises disruption to operations. The postholder must bring a strong grasp of FM operational delivery, contract management, and supplier relationship management, particularly in a government or secure estate environment.</p><p><strong>Job Description, Duties and Responsibilities</strong></p><p><strong>Responsibilities will include the following:</strong></p><p><strong>Skills and Experience</strong></p><p><strong>Essential </strong></p><ul><li>Significant experience delivering FM operational services or overseeing supplier performance in complex, multi-site public sector estates.</li><li>Proven track record in managing demobilisation or mobilisation of outsourced FM contracts, with a clear understanding of the operational and contractual interdependencies.</li><li>Deep understanding of contract management in a public procurement context, particularly NEC3/NEC4 and CCS frameworks.</li><li>Demonstrated experience of working within secure or regulated government environments (e.g., MoJ, NHS, Defence, Education).</li></ul><p><strong>Highly Desirable -</strong></p><ul><li>Strong organisational skills and ability to manage multiple priorities across diverse stakeholder groups.</li><li>Excellent interpersonal and communication skills with proven experience in supplier relationship management within FM.</li><li>Confident interpreting technical FM data and applying operational knowledge to service transition scenarios.</li><li>Proficient in Microsoft Project, SharePoint, and programme reporting tools (RAID logs, trackers, exit templates).</li></ul><p><strong>Government Property Profession (GPP) Technical Skills</strong></p><p>The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: <a href="https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2" target="_blank">https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2</a></p><p>This role is a Facilities Management role at Practitioner level. Technical skills in Facilities Management of Customer &amp; Client Service, Analytical Decision Making, Sustainable Practice and Commercial Acumen are sought – these are described in the GPP Framework.</p><p>The following Technical Skills (and levels) will be tested during the selection process:</p><ul><li>Customer &amp; Client Service (Practitioner)</li><li>Analytical Decision Making (Working)</li><li>Sustainable Practice (Working)</li><li>Commercial Acumen (Practitioner)</li></ul><p><strong>Flexible working hours</strong></p><p>The Property Directorate offers a flexible working system in many teams. Requests for reduced hours contracts will be considered in line with business needs. This is a full-time role.</p><p>We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. We are happy to accommodate any reasonable adjustments you may require during the selection process. To find out more about how we champion diversity and inclusion in the workplace, visit: <a href="https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity" target="_blank">https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity</a></p><p><em>The Directorate is supportive of and encourages flexible working.</em></p><p>Please note that unless you are currently employed by the civil service and are earning more than the minimum shown above, if successful you will be offered the minimum for the grade depending on your location. </p><p>The Property Directorate is supportive of and encourages flexible working subject to local agreement. This post is advertised as Fixed Term &amp; Full Time. The unit is supportive of and encourages flexible working and compressed hours candidates will be considered.</p><p><strong>Non-civil service candidates will start on the pay band minimum.</strong></p><p>If you are successful in the recruitment process, you will be added to the merit list for the campaign. We will then appoint candidates as posts become available. This will be based on merit order and your location preference. For a full list of offices, please refer to the attached link: MoJ National Office Network Map – Google My Maps. Your location preference will be captured during the application process. Please be advised, that being successful in the recruitment process and being placed on the merit list does not guarantee an offer of employment. </p><p>Please note that the application window for this campaign remains open until 17/04/2026 . However, we will be reviewing applications and conducting regular screening, interviewing, and onboarding procedures throughout the duration of the campaign.</p><h4>Person specification</h4>Please refer to Job Description<h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Commercial Acumen (Practitioner)</li><li>Sustainable Practice (Working)</li><li>Analytical Decision Making (Working)</li><li>Customer &amp; Client Service (Practitioner)</li></ul><h4>Benefits</h4>Alongside your salary of £42,914, Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a>.</li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a>.</li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/14124?entityId=14124" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/14124?entityId=14124</a>

Ministry of Justice

Property Transformation Programme – Demobilisation Manager (Ref: 14124)

Operations Manager (Ref: 13879)

<h4>Job summary</h4><p><strong>Ready to lead real change in communities across Southern England?</strong></p><p>The Department for Work and Pensions is looking for an exceptional leader to become our next Area Director for Southern England, a pivotal role at the heart of our Operational Delivery Profession.</p><p>This is your opportunity to shape services that directly impact millions of people. You’ll be driving delivery in one of the most complex, fast‑moving operational environments in government, leading teams across diverse communities and working in partnership with a wide range of internal stakeholders and regional leaders, including Combined Mayoral Authorities.</p><p>With the Government’s ambitious Get Britain Working mission accelerating job creation and strengthening employment and skills support, there has never been a more exciting time to join us!</p><p>As a senior member of the Operational Delivery Profession, you’ll also take on influential national leadership roles across priority areas, from tackling fraud and error, to improving health-related journeys, to supporting self‑employment. You will play a central part in improving services, enhancing customer experience, and delivering better outcomes for the people we serve. Above all, you’ll be a role model for professional excellence and leadership.</p><p><strong>For more information about DWP and this role, please see the Candidate Pack attached.</strong></p><p><strong>Location:</strong> You can be based at any Jobcentre within the Southern Area Directorate, excluding London. Our Jobcentres are located across Devon &amp; Cornwall; Dorset, Wiltshire, Hampshire &amp; the Isle of Wight; Avon, Somerset &amp; Gloucester; Kent, Surrey &amp; Sussex; and Berkshire, Buckinghamshire &amp; Oxfordshire. Please note that regular travel to other sites will be required.</p><p>Details of specific sites and the geographical regions they cover can be found on page 6 of the Candidate Pack.<br><br></p><p>Here more about DWP</p><p><strong>Virtual Engagement Session</strong> ​</p><p>Date: 22/01/26 Time: 10:15am - 11:15am</p><p>This virtual session is an opportunity for you to find out more about the role and what it's like leading the Working Age directorate. You'll get the opportunity to hear directly from the vacancy holder, Barbara Bennett and HR Director Lorraine McGuirk, who will provide an overview of the role and hold a Q&amp;A session. Join session <strong><a href="https://eur03.safelinks.protection.outlook.com/ap/t-59584e83/?url=https%3A%2F%2Fteams.microsoft.com%2Fl%2Fmeetup-join%2F19%253ameeting_ZDlmY2Y5MzYtMTdiOC00OWIzLThmYjctNGY1MGQ2NDE1Njdj%2540thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%252296f1f6e9-1057-4117-ac28-80cdfe86f8c3%2522%252c%2522Oid%2522%253a%2522de6738bb-7c54-4408-848e-b5564f4b9c79%2522%257d&amp;data=05%7C02%7CCAITLIN.POULTER%40DWP.GOV.UK%7C1388dd4ec7df4e577f9408de5521f46e%7C96f1f6e910574117ac2880cdfe86f8c3%7C0%7C0%7C639041801472936597%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2FrR4KJRRkjqgx0cx1r%2Bciy2RN3wvK%2BeHRcd0NCUJag8%3D&amp;reserved=0" target="_blank">HERE</a>.</strong></p><h4>Job description</h4><p>In this role, you’ll help transform lives by supporting customers into employment. Jobs and Careers Service Area Directors, as leaders within the Operational Delivery Profession, are accountable for the leadership and performance management of large scale, multi-site operations, and for the effective delivery of Job Centre services and working age benefits (including Universal Credit, Employment Support Allowance and Job Seekers Allowance.​</p><p>You will be accountable for performance including the into work rates for your region, as we seek an 80% employment rate. You will be expected to lead out the transformation, within your Area of the Jobs and Careers Service Programme which will deliver on one of the Government’s manifesto commitments. ​</p><p><strong>Your responsibilities include: ​</strong></p><ul><li>Being accountable for all aspects of the successful delivery of Jobcentre Services and performance within their area.​</li><li>Ensuring that Jobcentre performance has a positive impact on the overall delivery of Universal Credit and other working age benefits.​</li><li>Delivery of labour market outcomes as more households are encouraged and supported to work and earn more than ever before.​</li><li>To embed effective place-based system and partnership leadership and build trusted partnerships across government.​</li><li>Delivering exceptional customer service across jobcentres. Ensuring that key operational milestones are planned and delivered.​</li><li>Accountable for delivering continuous improvement in the end to end customer journey.​</li><li>Financial control both within your area and collectively across the group to deliver efficient and effective services and preventing fraud and error.</li><li>Building key external relations and working collaboratively with partners, key stakeholders including Local Government, Mayoral Combines Authorities landlords, HMRC and other government department officials.​</li><li>Driving through efficiencies in the current delivery model to raise levels of customer service and reduce cost in line with DWP’s stated ambition to reduce cost by 2030.​</li><li>Establish a clear and active voice of operations in all parts of the Department for Work and Pensions through membership of key stakeholder groups.​</li><li>Driving up colleague engagement, performance outcomes and diversity indicators.</li><li>This post holder will have in the region of c.5,500 staff. Line manager to two Group Directors (SCS 1)​.</li><li>Excelling in senior stakeholder relationships, including at ministerial level, to drive forward the overall DWP agenda.​</li><li>This post holder will need the ability to influence and manage complex senior stakeholder relationships and deal with public and political scrutiny.</li></ul><h4>Person specification</h4><p>The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria: ​​</p><ul><li>An exceptional leader with experience in driving cultural transformation across multiple teams, driving both a customer-focused and a continuous improvement culture​</li><li>Experience in shaping and leading cross-team strategies to improve overall operational delivery effectiveness, capability and service outcomes​</li><li>An engaging leadership style with the ability to instil trust and connect with people at all levels​</li><li>Has the personal impact to influence and challenge at the most senior organisation levels, with experience in managing complex senior stakeholder relationships​</li><li>Astute business acumen: able to deliver at pace by using data and evidence to manage risk and reach sound judgements and decisions based on level of risk and reward to the business ​</li><li>The ability to work in a fast-paced environment with challenging deadlines, adopting a flexible and proactive approach to change within a large and complex organisation </li></ul><h4>Benefits</h4>Alongside your salary of £100,000, Department for Work and Pensions contributes £28,970 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>DWP have a broad benefits package built around your work-life balance which includes:</p><ul><li>Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.</li><li>Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.</li><li>Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.</li><li>Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join <a href="https://www.hassra.org.uk/welcome-to-hassra-3" target="_blank">HASSRA</a> a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).</li><li>Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.</li><li>Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.</li><li>An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>If you have the experience and energy to take on this stretching and demanding role, we would be very keen to hear from you.​​</p><p><strong>To apply for this post, you will need to complete the online application process outlined below by no later than 12:00 noon on 2nd of February 2026.</strong></p><ul><li>A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;</li><li>A personal statement (maximum 1250 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification. </li></ul><p>Failure to submit both documents will mean the panel only have limited information on which to assess your application against the criteria in the person specification.​</p><p>For more information about the roles and the applications process, please see the candidate pack attached.</p><p><strong>Reasonable Adjustments</strong><br>At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, especially those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. </p><p>If you need a change to be made so that you can make your application, you should contact <a href="mailto:senior.recruitment@dwp.gov.uk" target="_blank">senior.recruitment@dwp.gov.uk</a> as soon as possible, before the closing date to discuss your needs. Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what additional support or adjustments you might need during the recruitment process. <br>For further information regarding reasonable adjustments, please see following link: <a href="https://www.civil-service-careers.gov.uk/reasonable-adjustments/" target="_blank">Reasonable Adjustments , Civil Service Careers</a></p><p><strong>Artificial Intelligence</strong><br>For further information regarding the use of Artificial Intelligence (AI) within applications, please see following link: <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SCS Recruitment Team</li><li>Email : <a href="mailto:senior.recruitment@dwp.gov.uk" target="_blank">senior.recruitment@dwp.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:senior.recruitment@dwp.gov.uk" target="_blank">senior.recruitment@dwp.gov.uk</a></li></ul><h4>Further information</h4>What do I do if I want to make a complaint?<br><br>The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. <br>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should in the first instance contact: <a href="mailto:senior.recruitment@dwp.gov.uk" target="_blank">senior.recruitment@dwp.gov.uk</a> <br>If you are not satisfied with the response, you receive you can contact the Civil Service Commission.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMjYmdmVyaWZ5PTAwMzlhMDU0Y2U0Y2I3ZDM4MzEzMjJiNmUzM2VhNTBmJnJlcXNpZz0xNzY4NjM2OTU3LTAyODdkYTBjOWIwYjIwYjJmMzRlMjg5Mzk0NjhkYzc2YTRlZGFkZDg=" target="_blank">Area Director SE Candidate Pack Opens in new window</a> (pdf, 504kB)

Department for Work and Pensions

SCS2 Area Director for Southern England

<h4>Job summary</h4><p>You will provide senior ownership and accountability for Defra group's "Gold" tier outsource contracts with Shared Services Connected Limited (SSCL), delivering all HR, Finance and Commercial transactional services and provision of an Enterprise Resource Planning system to Defra and 8 Arm's Length Bodies (ALBs), leading the Shared Services team that manage these contracts. This includes leading and maintaining the commercial relationship, service and financial management of the current supplier, overseeing performance and working collaboratively to drive improvements focused on end user experience.</p><p>You will be a key contributor to the current activities in the future Government Shared Services Strategy space, leading for Defra in shaping future shared services, particularly Business Process Services (BPS), under the multi-departmental Synergy Programme and drive Synergy Shared Services Hub design to deliver for Defra group. This will include overseeing transition work between our current shared services supplier and future solution providers, contributing to a seamless cut-over experience for Defra group</p><p>You will be responsible for Quality Management across Defra, including provision of controlled documentation for the group via the Content Cloud+ Content Management System, which is required to maintain critical International Standards Organisations (ISO) accreditations. You will lead the Quality Management team in expanding Defra's Quality and Content Management offering across Defra group, including onboarding new ALBs to our solution.</p><p>You will support delivery of Group Corporate Services (GCS) across Defra group partners through the management and oversight of the GCS Service Catalogue detailing functional service offerings, leading improvements to the same and measuring the user experience of our Defra GCS model. Through visible leadership, establishing strong relationships and excellent stakeholder management, you will champion and grow understanding of the GCS model across Defra group and wider government. </p><p>Given the responsibility and breadth of this role, Defra are seeking someone resilient, experienced at leading multi-disciplinary, high-calibre teams, with strong people leadership skills to drive a diverse and inclusive working culture and deliver against demanding timescales across diverse customer groups.</p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><ul><li>Lead and maintain excellent commercial and business relationships and effective contract and service management for the Independent Shared Service Centre 2 (ISSC2) Call-off Agreements with SSCL, acting as the principal customer liaison point and ensuring SSCL deliver against contracted performance. </li><li>Oversee and manage all commercial activity in relation to the ISSC2 Call-off Agreements for Defra group, including complex dispute resolution, protecting Defra group interests' as necessary and ensuring positive feedback is achieved from all customers</li><li>Be accountable for service specification, contract change and change control. Liaising effectively with departmental functional leads and process owners to communicate changing requirements within Defra group and drive a strong performance improvement agenda with particular focus on end user experience. </li><li>Monitor the services provided by and performance of SSCL, identifying risk areas and agreeing mitigation strategies as needed. </li><li>Successfully navigate the complex cross-government stakeholder environment in relation to the ISSC2 Agreement (and future Synergy solutions), driving decisions and influencing in Defra group's favour as needed.</li><li>Financial management of both ISSC2 Call-off Agreements with SSCL, from a substantial budget allocation.</li><li>Drive continuous improvement, identifying opportunities to improve outcomes through innovation, technology, process improvement and talent development as well as Identifying and delivering efficiencies. </li><li>Demonstrate senior leadership across Group Corporate Services to ensure shared services are delivered in a way that integrates with other functions and ensures better outcomes for functional teams and end users.</li><li>Build and maintain excellent relationships with the Synergy@Defrateam to ensure Defra's future alignment to Synergy shared services solutions.</li><li>Be the Defra group lead for Synergy Business Process Services (BPS) and Synergy Shared Services Hub design. Taking responsibility for ensuring Defra group requirements are understood and met and utilising lessons learnt from ISSC2 to drive solution and process improvements for an enhanced user experience.</li><li>Provide strong, visible leadership, championing service management through oversight, improvement and management of the GCS Service Catalogue, cascade vision and translate into Defra strategic approach and delivery.</li><li>Foster strong GCS engagement strategies to build senior level relationships with Defra group partners.</li><li>Provide regular briefings to senior functional staff within Defra advising of risks and issues that may impact Defra, identifying mitigations and management strategies.</li><li>Carry out horizon scanning for potential future issues that may affect delivery and building relationships and interventions to address these prior to them adversely impacting the project understanding how to mitigate issues.</li><li>Lead service stabilisation of the new Content Cloud+ Content Management System, delivering controlled documentation for the Defra group and taking on Senior Responsible Officer responsibilities during the final phases of the recent delivery project.</li><li>Champion the quality of Defra group operational business content and improving its accessibility for all users.</li></ul><h4>Person specification</h4><p>Candidates CV and Personal Statement should demonstrate the following essential criteria:<br>To succeed in this role, you will require the ability to collaborate across a complex stakeholder environment and a commitment to drive change through shared services. The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:</p><p><strong>Essential Criteria</strong><br>• Significant previous experience of leading shared services in a multi-customer environment, as well as experience of managing outsourced/commercial relationships to deliver vital services across a large department or entity.<br>• Experience of successfully working with a broad range of senior stakeholders and external partners, demonstrating the communications skills, impact and gravitas to effectively challenge assumptions and influence direction in a complex environment. Able to build consensus across a large and diverse group of stakeholders.<br>• Experience of managing complex systems, demonstrating ability to understand functional and end user requirements and operate in a contentious improvement environment with focus on end user experience.<br>• A track record of delivering against demanding timescales, across diverse customer groups, working with ambiguity and managing conflict resolution.<br>• Experience as project senior responsible officer and of Quality and Content Management systems and services.<br>• Strong people leadership skills, with a track record of developing, leading and motivating large, multi-disciplinary and geographically dispersed teams, driving a diverse and inclusive working culture, with evidence of successful budget management and spend control of significant financial allocations (&gt;£25million/annum).</p><p><strong>Desirable Criteria:</strong><br>• Evidence of extensive understanding and experience working with both the ISSC2 Agreement and Synergy Programme, due to the pace in this area at present.<br>• Commercially and legally minded, with sound business acumen and a strong focus on performance, value for money and financial management.<br>• Ability to drive performance improvement in a contractual environment.</p><h4>Benefits</h4>Alongside your salary of £81,000, Department for Environment, Food and Rural Affairs contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>Application Process</strong><br>As part of the application process, candidates are asked to complete a CV and Personal Statement <strong>(no more than 1250 words) </strong>on how your relevant skills and experience meet the <strong>essential criteria. </strong>Completed applications must be submitted no later than the closing date of <strong>Sunday 1</strong><strong>st</strong><strong> February 2026</strong><br></p><p><strong>Sift</strong></p><p>A sift will be conducted against the key criteria above and will assess your experience. The sift is to be conducted w/c 9th February 2026</p><p><strong>Interviews</strong></p><p>You will be asked to attend a virtual panel interview in order to have a more in-depth discussion of your previous experience and professional competence in relation to the essential criteria for the role</p><p>As part of the interview, we would ask you to prepare and present a short presentation and will confirm the topic in the interview invitation. You will be assessed on the following behaviours at the interview stage: <strong>Leadership,</strong></p><p><strong>Communicating and Influencing, Making Effective Decisions and Managing a Quality Service.</strong></p><p><strong>Other Information</strong></p><p>Please let us know what adjustments we can put in place to help you through the recruitment process if you are disabled.</p><p>Candidates who pass the interview criteria but are not offered a post may be kept on a reserve list for 12 months and may be offered similar roles across the department.</p><p>Defra Is committed to ‘name blind’ sifting. That means that identifying characteristics such as your name, gender, age, address are removed from your application until after shortlisting for interview has taken place.</p><p><strong>The level of security clearance required for this role is CTC and must be willing to obtain SC when in post. </strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SCS Recruitment</li><li>Email : <a href="mailto:scsrecruitment.grs@cabinetoffice.gov.uk" target="_blank">scsrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:scsrecruitment.grs@cabinetoffice.gov.uk" target="_blank">scsrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNzAmdmVyaWZ5PWI0ZmIzNjE5YzFmNGQ0N2Y2MmVmY2M3Y2QyMmIxYzM5JnJlcXNpZz0xNzY4NjM3MTA1LWFkYTdiYzI5NDYyYmE3MmE4ODJiOTI3ZGJiYTBkYmIwNGE0YTUxOGE=" target="_blank">DEFRA Candidate Pack 442610 final Opens in new window</a> (pdf, 1732kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNzEmdmVyaWZ5PTM4MTZhMTQxNTVhOGJmNWNhN2IyMGIxOGNhOGMzM2U2JnJlcXNpZz0xNzY4NjM3MTA1LWFkYTdiYzI5NDYyYmE3MmE4ODJiOTI3ZGJiYTBkYmIwNGE0YTUxOGE=" target="_blank">DEFRA - Accessibility Pack Deputy Director Defra group Service Management Opens in new window</a> (docx, 1932kB)

Department for Environment, Food and Rural Affairs

Deputy Director Defra group Service Management

<h4>Job summary</h4>This position is based Nationally <h4>Job description</h4><p>Our Principal Delivery Managers are our agile leads and have experience working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. They are part of digital leadership teams driving cultural and procedural change and embedding agile approaches and ways of working. With strong backgrounds as a Scrum Master or Agile Coach (or similar roles) they are focused on delivery, while supporting the creation of self-organising and high performing teams. Your CV should demonstrate your ability and experience driving agile delivery/transformations, through a solid coaching background.</p><p>As Principal Delivery Manager you will deliver end to end projects including owning service delivery for a significant function or product. You will be working closely with cross functional product teams to build delivery roadmaps. You will also be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team.</p><p>You will have a strong digital delivery background and enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will also be accountable for effective delivery of complex, high-risk products and services and have strong interpersonal and communication skills, able to engage senior stakeholders. You'll have a depth and breadth of experience across a range of products and services, throughout the entire lifecycle, and have greater responsibility and accountability as the main point of escalation.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Setting Direction</strong></p><ul><li> Lead by example and demonstrate the right behaviours</li><li> Deal with conflict and helps establish a culture that allows for constructive criticism</li><li> Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement</li><li> Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third party sub-contractors utilising effective and appropriate governance mechanisms</li><li> Manage complex team dynamics between external and internal stakeholder</li><li> Own the creation of the business case for complex projects and co-ordinate activities across stakeholder groups</li><li>Iterate the business case throughout the lifecycle of the project</li></ul><p><strong>Agile and Lean Practices</strong></p><ul><li>Can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes</li><li>Ability to adapt and reflect, are resilient and can see outside of the process</li><li>Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP)</li></ul><p><strong>Bridging Gap between Tech &amp; Non-Tech</strong></p><ul><li> Able to listen to the needs of the technical and business stakeholders and interpret between them</li><li>Is proactive and reactive to all communication</li><li><strong>Lifecycle Perspective</strong></li><li> Will recognise the appropriate deliverables and the right people to meet these</li><li> Works with other agile delivery operations throughout the product lifecycle</li></ul><p><strong>Relationship Management</strong></p><ul><li> Influences stakeholders and manages relationships effectively</li><li> Facilitates and delivers the business outcomes</li></ul><p><strong>Digital Perspective</strong></p><ul><li> Can apply a digital understanding to their work</li><li> Is able to identify and implement solutions for assisted digital</li></ul><p><strong>Commercial Management</strong></p><ul><li> Able to take responsibility for complex relationships with contracted suppliers</li><li>Will work with key stakeholers to negotiate with contracted suppliers and get good value out of contracts and suppliers</li></ul><p><strong>Essential Skills &amp; Experience:</strong></p><ul><li> Previous experience of working in a large digital organisation, or demonstrable </li><li>understanding of large digital organisations operate in the context of this role</li><li> Have been accountable for successful delivery of a project or workstream</li><li> Ability and experience driving agile delivery and transformations, through a solid coaching background</li><li> Prior team management experience having operated as a team leader managing and supporting the work of junior grades</li><li> Ability to work with technical and business stakeholders to drive out needs and interpret between them</li><li> The capability to be responsible for deciding direction and methodology</li><li> Excellent facilitation and stakeholder engagement skills</li><li> Used your knowledge to give expert advice to more senior grades</li><li> Experience of working in Civil, Family &amp; Tribunals (CFT)</li></ul><p><strong>Person specification:</strong></p><ul><li> You will be resilient and used to dealing with difficult and complex situations</li><li> Have experience of managing potential conflict to resolution being aware of individual needs</li><li> Regularly used creative thought to develop possible courses of action</li><li> Evaluated risks and made judgements on the most appropriate solutions</li><li> Experience of problem solving and working with others to deliver at pace</li><li> Have acted independently on day-to-day issues and taken a strategic view on operational or policy areas</li><li> Contributed significantly to the achievement of policy or business objectives</li></ul><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Leadership</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>GDD Capability Skill 1 - Agile and Lean practices</li></ul><h4>Benefits</h4>Alongside your salary of £58,511, HM Courts and Tribunals Service contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13806?entityId=13806" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13806?entityId=13806</a>

HM Courts and Tribunals Service

Principal Delivery Manager (Ref: 13806)

<h4>Job summary</h4>This position is based nationally.<h4>Job description</h4><p><strong>Job title: </strong><strong>Head of Estates Transformation</strong></p><p><strong>Directorate: Property</strong></p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.</p><p><strong>About the role</strong></p><p>The Property Directorate is responsible for ensuring our estate supports operational delivery efficiently and sustainably. This role sits within the Strategy Team, which provides analytical insight and, working across the business, considers options to renew, enhance or consolidate services through estates transformation.</p><p>The Head of Estates Transformation will help lead the modernisation of the HMCTS estate, delivering major investment and transformation projects that create a flexible, efficient and sustainable property portfolio. Working at the heart of the Property Directorate, the role will shape and oversee programmes that improve the quality and performance of court and tribunal buildings, ensuring they are fit for purpose and support the delivery of justice. You will provide strategic leadership, drive delivery through collaboration with senior stakeholders, and champion innovation and value for money across the estate.</p><p>Your role as the<strong> Head of Estates Transformation</strong> encompasses several key aspects (but not limited to):</p><ul><li>Lead the transformation and modernisation of the HMCTS estate, ensuring major investments deliver flexible, sustainable and fit-for-purpose buildings.</li><li>Oversee the delivery of major capital and refurbishment programmes, aligning estates investment with operational priorities and MoJ/HMCTS objectives.</li><li>Shape and drive the estates transformation pipeline, identifying opportunities to rationalise, repurpose and modernise the estate.</li><li>Provide strategic and financial leadership for estates business cases, investment bids and programme governance.</li><li>Use robust data and analysis to inform investment decisions and track the impact of transformation on estate performance.</li><li>Build strong relationships with senior operational, judicial and departmental stakeholders to ensure alignment and effective delivery.</li><li>Represent HMCTS with authority on estates transformation and investment matters across government and external partners.</li><li>Lead, coach and develop a high-performing, geographically dispersed team, modelling Civil Service values and promoting a culture of delivery and inclusion. </li></ul><p><strong>Please refer to the attached role profile for a comprehensive overview of the role</strong>.</p><p><strong>Who are we looking for? (Person Specification)</strong></p><p>The ideal candidate for this position should demonstrate:</p><p><strong>Essential</strong></p><ul><li>Proven experience leading or delivering estates, capital investment or transformation projects across a property portfolio.</li><li>Strong understanding of asset management, investment planning and property performance, including sustainability and compliance considerations.</li><li>Demonstrable experience in programme and project delivery, including developing business cases and options appraisals.</li><li>Excellent stakeholder management and influencing skills, with the ability to engage confidently at senior levels.</li><li>Skilled at analysing data and evidence to inform investment decisions and track performance.</li><li>Experienced people leader, able to motivate and develop a geographically dispersed team.</li><li>Strong strategic thinking and problem-solving ability, with a focus on delivery and continuous improvement.</li></ul><p><strong>Desirable</strong></p><p>The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates </p><ul><li>Understanding of government business case and investment approval processes (e.g. Green Book, HMT approvals).</li><li>Strong analytical skills with the ability to interpret complex data and develop clear, evidence-based insights to inform decisions.</li></ul><p><strong>How to apply</strong></p><p>Application Stage</p><p>Please submit</p><ul><li>An anonymised CV. Please ensure your CV is uploaded in a simple format to prevent any formatting issues when it's downloaded or reviewed.</li><li>Statement of suitability demonstrating how you meet the essential criteria (up to 750 words)</li><li>Behaviour example illustrating the Civil Service Behaviour “Making Effective Decisions” (up to 250 words).</li></ul><p>Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge &amp; experience needed to undertake the role)</p><p>We will aim to sift the CV, Statement of Suitability and the Leadership behaviour but, in the event of a large number of applicants, an initial short sift may be conducted on the <strong>Making Effective Decisions behaviour</strong> only. Candidates who pass the initial sift of the <strong>Making Effective Decisions behaviour</strong> will either:</p><ul><li>progress to a full sift where all application assessment criteria is then assessed.</li><li>or progress straight to further interview.</li></ul><p>Interview Stage</p><p>If successful at sift, you will be invited to attend a remote interview, via Microsoft teams. During your interview, you will be assessed against the following Civil Service Success Profiles which will include:</p><ul><li>An experience question in relation to the person specification.</li><li>Questions in relation to the “Making Effective Decisions”, “Changing and Improving” and “Communicating and Influencing” Civil Service behaviours. </li><li><a href></a>Strengths will also be assessed however these are not shared in advance.</li></ul><p></p><p><strong>Working pattern</strong></p><p>Due to the nature of the role, the minimum working hours is 29.6 hours in 4 days a week. </p><p><strong>Travel requirements</strong></p><p>There will be a requirement to travel occasionally to any HMCTS site in line with business needs.</p><p><strong>About our benefits</strong></p><p>We reward our people for their hard work and commitment. We have a number of family friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.</p><p><strong>Proud to Serve. Proud to keep justice going.</strong></p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £58,511, HM Courts and Tribunals Service contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13781?entityId=13781" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13781?entityId=13781</a>

Head of Estates Transformation (Ref: 13781)

Crown Prosecution Service

Head of Area Operations

<h4>Job summary</h4>This position is based at 10 South Colonnade, Canary Wharf, London, E14 4BB, National<h4>Job description</h4><p><strong>Job Title</strong></p><p>Head of Operations (BAU)</p><p><strong>Department</strong></p><p>Operations</p><p><strong>Team</strong></p><p>Operations BAU</p><p><strong>Job Grade</strong></p><p>Grade 7</p><p><strong>Number of Posts</strong></p><p>1</p><p><strong>Reports to</strong></p><p>Director of Operations</p><p><strong>Job Purpose</strong></p><p>As the Head of Operations (Business as Usual) your overarching responsibility is ensuring parole reviews are progressed effectively, in a timely manner.</p><p>You will work with a wide range of colleagues and stakeholders both internally and externally, managing staff at SEO grade, team leaders and multiple staff across up to 11 distinct teams including; the centralised work allocations team, regional case management team, 3rd party direction and operational MI.</p><p>You will provide leadership with a strong and clear steer to operations staff to ensure quality, efficiency and effectiveness are maintained. This role also includes supporting any significant operational change at the Parole Board ensuring new processes are being implemented effectively and staff affected are engaged with these.</p><p>As Head of Operations, you will deputise for the Director of Operations.</p><p><strong>Main Duties and Scope of Responsibilities:</strong></p><p>• Part of the Senior Leadership Team.</p><p>• Actively participate in internal and external stakeholder engagement as required.</p><p>• Working in accordance with the Operational objectives in the Parole Board business plan.</p><p>• Responsibility for supporting Operations teams to deliver business activities in line with the Parole Board business plan and BAU Operations hub plan.</p><p>• Continuously supporting the members in concluding parole reviews and producing high quality Parole Board decisions in line with statutory timescales.</p><p>• Manage operational performance and delivery ensuring that effective secretariat support is provided to Parole Board members, to comply with business plan targets whilst maintaining the prisoner’s right to a fair hearing.</p><p>• Develop positive relationships with Parole Board members ensuring they are supported to make effective risk assessments that are rigorous, fair, and timely.</p><p>• Work with the Director of Operations to plan, forecast and monitor member resource and the Parole Board Members fees budget, in order to meet the workload demands.</p><p>• Achieving all performance measures for timeliness of Parole Board hearings and other Generic Parole Process, Recall, and internal processes.</p><p>• Working with other hubs at the Parole Board to bring about business change that improves operational processes and performance.</p><p>• Line management of x3 Senior Operations Managers to ensure that performance management processes are being followed. This includes manging the following teams – Regional Case Management, Listings, Workload Allocation, MCA, Hearing Support, Panel Chair Support, Operational Support.</p><p>• Develop positive relationships with stakeholders to ensure that they are held to account by assisting us to undertake effective parole reviews.</p><p>• Attend and present at relevant Parole Board Governance Committees on the work of the Operations Hub as required, including regional probation forums.</p><p><strong>Primary Deliverables</strong></p><p>To ensure Operations Hub delivers:</p><p>• An effective secretariat to support the Parole Board membership for the purposes of paper reviews and oral hearings.</p><p>• To ensure cases are progressed to enable the Operations hub to meet the relevant Key Performance Indicators.</p><p><strong>Person Specification </strong></p><p><strong>Essential</strong></p><p>• Experience of leading operational delivery.</p><p>• Proven ability to maintain operational delivery through change.</p><p>• Proven leadership skills with the ability to provide a clear vision for your function aligned to business strategic priorities.</p><p>• Evidence of turning around operational performance.</p><p>• Ability to maintain and motivate a team with varied and challenging workloads.</p><p>• Evidence of data management and communication of complex data.</p><p>• Experience of influencing internal and external colleagues at senior levels.</p><p>• Ability to make effective decisions as well as provide evidence-based information to inform decisions by senior leaders within the organisation.</p><p>• Strong ability to give quality written and oral advice/presentations to inform critical decision making.</p><p>• Resilience and ability to stay focused and positive in the face of complexity and uncertainty.</p><p>• Ability to deal with potentially difficult and challenging situations.</p><p>• Excellent IT skills and experience in using programmes, including Microsoft Excel, Teams, Word, and PowerPoint.</p><p>• Ability to follow processes, policies, and guidelines</p><p><strong>Desirable</strong></p><p>• Experience of managing several diverse teams within a large operational department.</p><p>• Understanding of the Parole Process.</p><p><strong>Main Duties:</strong></p><p>As set out in the job description above.</p><p><strong>Behaviours</strong></p><p>We will assess you against these behaviours during the selection process:</p><p>• Leadership</p><p>• Communicating and Influencing</p><p>• Managing a Quality Service</p><p>• Working together</p><p>• Delivering at Pace</p><p><strong>Accessibility</strong></p><p>The Parole Board is a disability confident recruiter. Accessibility requests will be carefully considered and, where reasonable, actioned.</p><p>Whilst the Parole Board office is principally located in London, and, for the purposes of organisational management and administration, it is not required to conduct business in Welsh. However, the Parole Board welcomes applications from candidates who speak Welsh and English as part of its commitment to treat both languages on a basis of equality in the conduct of public business and administration of justice in Wales, as far as is both appropriate and reasonable, and to reflect the community it serves.</p><p><strong>Office requirements</strong></p><p>This role is hybrid. You will be required to spend 20% of your time in person contact. For some SLT meetings as well as Operations team away days, you will be required to attend in person in London.</p><p><strong>Selection process details</strong></p><p>This vacancy is using Success Profiles and will assess your Behaviours and Experience. At the interview stage you will be assessed against Behaviours and Experience. </p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £56,975, Parole Board contributes £16,505 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13440?entityId=13440" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13440?entityId=13440</a>

Parole Board

Head of Operations (Ref: 13440)

MoJ Property Directorate – Mobilisation Manager (Ref: 9080)

<h4>Job summary</h4>This is a Nationally based role<h4>Job description</h4><p><strong>The Role</strong></p><p>The Deputy Director, Digital Project and Change Delivery is a senior leadership role within HMCTS Digital and Technology Services (DTS). The postholder will be responsible for driving delivery excellence across a portfolio of digital and technology change initiatives, ensuring that projects and programmes are aligned to HMCTS priorities and delivered to time, cost, and quality standards.</p><p>Reporting to the Chief Digital and Information Officer (CDIO), the role provides visible leadership across project delivery and digital workstreams, enabling joined-up delivery and timely resolution of inter-programme challenges.</p><p>The postholder will also lead delivery of the Decommissioning and Legacy Risk Mitigation (DLRM) Programme — a Government Major Projects Portfolio (GMPP) initiative addressing legacy technology, cyber and operational risks. Acting on behalf of the Senior Responsible Owner (SRO), they will ensure that the programme delivers against its business case, meets the highest technical and security standards, and contributes to the modernisation and resilience of HMCTS’s digital estate.</p><h4><a href></a><a href></a>Key Responsibilities</h4><p><strong>Portfolio Delivery </strong></p><ul><li>Provide strategic leadership across the DTS portfolio of projects and programmes, ensuring work is effectively sequenced, prioritised and governed to deliver HMCTS’s strategic objectives. Shape the overall portfolio roadmap, aligning investment and delivery capacity with business priorities, and maintain oversight of interdependencies to ensure coherent and sustainable progress.<br><br></li><li>Lead prioritisation and trade-off decisions where resource constraints or risks arise, balancing short-term operational needs with long-term transformation goals. Work collaboratively with peers across DTS and the HMCTS Change Portfolio Directorate to enable integrated planning and shared accountability for delivery outcomes.<br><br></li><li>Strengthen capability and consistency across the digital delivery profession by overseeing the Digital Workstreams and Project Delivery Groups. Champion best practice in agile and hybrid delivery, build programme management maturity, and embed performance insights and continuous improvement across teams.</li></ul><p><strong>Leadership of the Decommissioning and Legacy Risk Mitigation (DLRM) Programme</strong></p><ul><li>Lead the delivery of the DLRM Programme on behalf of the Senior Responsible Owner (SRO), providing strategic direction and day-to-day oversight of the Programme Director and delivery teams. Ensure commercial, technical and operational delivery are fully integrated, risks are managed proactively, and business case benefits are realised.<br><br></li><li>Champion high standards of delivery practice and governance, maintaining progress across this complex, multi-supplier environment and managing dependencies across HMCTS and MoJ.<br><br></li><li>Ensure all delivery approaches meet the highest technical and security standards, making appropriate use of innovative technologies (such as AI and Low Code) to accelerate progress, reuse capabilities, and reduce cost and risk.<br><br></li><li>Provide authoritative advice to senior stakeholders — including HMCTS and MoJ leadership, the Infrastructure and Projects Authority, Cabinet Office and HM Treasury — and represent the programme in key assurance and investment forums.<br><br></li><li>The DLRM Programme addresses some of HMCTS’s most complex digital and operational challenges, from legacy system retirement to large-scale data migration. The postholder will combine strategic foresight with strong delivery discipline to ensure progress towards a modern, secure and sustainable technology estate.</li></ul><p><strong>Cross-Government Engagement and Governance</strong></p><ul><li>Act as a senior digital leader across HMCTS, engaging with MoJ, GDS, and cross-government delivery and assurance bodies as required.<br><br></li><li>Lead DTS contributions to HMCTS governance boards and cross-cutting delivery forums, including ministerial briefings and PAC/NAO engagements as necessary.</li></ul><p><strong>Team and Community Leadership</strong></p><ul><li>Provide line and professional leadership to the Heads of Project Delivery and Digital Workstreams.<br><br></li><li>Embed a culture of delivery, accountability and professional excellence within the change community.<br><br></li><li>Champion the Civil Service values, model inclusive leadership, and foster a culture where diverse teams can succeed.</li></ul><p><strong>Financial and Commercial Stewardship</strong></p><ul><li>Ensure delivery is underpinned by strong commercial and financial management, with robust oversight of business cases, budgets, procurement pipelines and in-flight delivery performance.<br><br></li><li>Contribute to Spending Review and investment case development, particularly in relation to legacy mitigation, Reform transition, and digital operations continuity.</li></ul><p><strong>Leading Through Ambiguity / Vision for the Future </strong></p><ul><li>Deliver insights that shape organisational design, enabling future-ready structures and ways of working.</li></ul><p>* Be a stabilising force during times of change, guiding teams through transition with clarity, empathy, and a focus on maintaining momentum and morale</p><h4>Person specification</h4><p>Please view our candidate information pack for full details about the role, key responsibilities, person specification, and the criteria you will be assessed against throughout the recruitment process.</p>We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: <a href="https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity" target="_blank">https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity</a>.<strong>Diversity &amp; Inclusion</strong><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy</a>.</p><p>For full details about the Role, Key Responsibilities and Person Specification, please download and review the Candidate Information pack</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Delivering at Pace</li><li>Leadership</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, HM Courts and Tribunals Service contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.<br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SCS Recruitment Team</li><li>Email : <a href="mailto:scsrecruitment@justice.gov.uk" target="_blank">scsrecruitment@justice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:scsrecruitment@justice.gov.uk" target="_blank">scsrecruitment@justice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13620?entityId=13620" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13620?entityId=13620</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczODImdmVyaWZ5PWFiZGM4MjRiZDhlM2U1NmNhYzRjMzU0MzdkMzFhYWUwJnJlcXNpZz0xNzY4MzMzMTM0LThjNDNiZjEyM2RmMDA5NjZiOWU5MzZiMmFlY2I3N2VlY2E2ZWY5YmQ=" target="_blank">Candidate Information Pack - Deputy Director, Digital Change &amp; Project Delivery Opens in new window</a> (pdf, 678kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczODMmdmVyaWZ5PWUyNzIzNjE4ODAxYzE2ODlhMjNjNWZmNjMzYWVlYWNlJnJlcXNpZz0xNzY4MzMzMTM0LThjNDNiZjEyM2RmMDA5NjZiOWU5MzZiMmFlY2I3N2VlY2E2ZWY5YmQ=" target="_blank">Accessible Candidate Pack - Deputy Director, Digital Change &amp; Project Delivery Opens in new window</a> (pdf, 193kB)

10 Management Jobs in Winsford CW7, UK