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About the role⭐ Neighbourhood Housing Officers x7 We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the changeAbout the roleDo you want to be the face of housing in your community and make a real difference to tenants’ lives?This is your chance to be part of a bold new chapter for Housing Services at North Northamptonshire Council. We are reshaping our Housing Management Service to become more visible, proactive and closer to our tenants than ever before.As a Neighborhood Housing Officer, you’ll manage your own patch, working directly with tenants and communities to deliver excellent, responsive services. No two days will be the same – you’ll balance support with enforcement, problem-solving with prevention, and relationship-building with results.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This is a varied, people-focused role where you’ll see the difference you make every day and build strong foundations for your career in housing.What will you be doing?What you will be doingYou will be responsible for managing a patch of homes, ensuring tenants feel supported and connected. Your work will include:<ul><li>Being a visible presence on estates, carrying out visits, inspections and tenancy checks.</li><li>Building positive relationships with tenants and communities, getting to know their needs.</li><li>Supporting tenants to sustain their homes, including providing advice, assistance and enforcement where needed.</li><li>Tackling tenancy breaches and anti-social behaviour quickly and fairly.</li><li>Preventing and recovering arrears. </li><li>Identifying vulnerable households and working with partners to make sure they get the right support.</li><li>Working closely with caretakers, sheltered and housing support colleagues to deliver a joined-up service.</li></ul>Responding to issues raised by tenants, councillors and communities, and keeping residents updated on outcomesAbout youAbout youWe want changemakers – people who want to be out in communities, making a visible difference and helping tenants thrive.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience in tenancy management, income, housing, community work or a related service.</li><li>Excellent people skills – approachable, confident, and able to build trust quickly.</li><li>The resilience to handle challenging situations and find solutions that work.</li></ul>Strong organisational and communication skills, with the ability to manage a varied workload.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Neighbourhood Housing Officer  Full Time

About the role⭐Housing Assistants Part Time x 3 We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you want to build a career in housing and play a vital part in transforming services for tenants?This is your chance to join North Northamptonshire Council’s Housing Management Service at an exciting time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.As a Housing Assistant, you’ll provide essential support to Neighbourhood Housing Officers and Senior Officers – helping us deliver excellent services while learning the skills you need to progress in housing. You’ll be part of a team that’s modernising, forward-looking and passionate about making a difference.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This role is the perfect opportunity to gain hands-on housing experience in a supportive environment, with clear pathways for training and career development.What will you be doing?What you will be doingYou’ll provide vital day-to-day support to ensure our Housing Management Service runs smoothly and tenants receive a responsive service. Your work will include:<ul><li>Acting as a first point of contact for tenants, answering queries quickly and professionally.</li><li>Supporting Neighbourhood Housing Officers with tenancy visits, estate inspections and community engagement activities.</li><li>Handling administrative tasks such as void administration, tenancy paperwork, records and case monitoring.</li><li>Helping tenants access the right services and support when they need it.</li><li>Assisting with cases involving arrears, tenancy issues or safeguarding.</li><li>Contributing to tenant engagement activities and events.</li><li>Building positive relationships with tenants, colleagues and communities.</li></ul>About youAbout youWe’re looking for enthusiastic, motivated people who want to make a difference and grow their career in housing.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Good organisational and communication skills, with an eye for detail.</li><li>A friendly and approachable manner, with the confidence to deal with tenant queries.</li><li>Experience in customer service, administration or housing support (formal housing experience is welcome but not essential).</li><li>A willingness to learn, take on new challenges and support colleagues across the service.</li></ul>This is an excellent opportunity to develop your career within a large, forward-looking housing service, while helping to create safer, stronger and more connected communities.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Housing Assistant  Part Time 

About the role⭐Housing Assistant Full Time We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you want to build a career in housing and play a vital part in transforming services for tenants?This is your chance to join North Northamptonshire Council’s Housing Management Service at an exciting time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.As a Housing Assistant, you’ll provide essential support to Neighbourhood Housing Officers and Senior Officers – helping us deliver excellent services while learning the skills you need to progress in housing. You’ll be part of a team that’s modernising, forward-looking and passionate about making a difference.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>This role is the perfect opportunity to gain hands-on housing experience in a supportive environment, with clear pathways for training and career development.What will you be doing?What you will be doingYou’ll provide vital day-to-day support to ensure our Housing Management Service runs smoothly and tenants receive a responsive service. Your work will include:<ul><li>Acting as a first point of contact for tenants, answering queries quickly and professionally.</li><li>Supporting Housing Officers with tenancy visits, estate inspections and community engagement activities.</li><li>Handling administrative tasks such as Void administration, tenancy paperwork, records and case monitoring.</li><li>Helping tenants access the right services and support when they need it.</li><li>Assisting with cases involving arrears, tenancy issues or safeguarding.</li><li>Contributing to tenant engagement activities and events.</li><li>Building positive relationships with tenants, colleagues and communities.</li></ul>About youAbout youWe’re looking for enthusiastic, motivated people who want to make a difference and grow their career in housing.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Good organisational and communication skills, with an eye for detail.</li><li>A friendly and approachable manner, with the confidence to deal with tenant queries.</li><li>Experience in customer service, administration or housing support (formal housing experience is welcome but not essential).</li><li>A willingness to learn, take on new challenges and support colleagues across the service.</li></ul>This is an excellent opportunity to develop your career within a large, forward-looking housing service, while helping to create safer, stronger and more connected communities.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Housing Assistant  Full Time 

About the role⭐Senior Neighbourhood Housing Officers x 3We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the changeAbout the roleDo you want to play a key role in transforming how we deliver housing services at North Northamptonshire Council?This is your chance to be part of a bold new chapter for Housing Services and help shape the future of our housing management service. We are a council with a passion for driving positive change and delivering excellence; serving a community with a rich heritage, a diverse population, and a distinct identity.We are looking for motivated and ambitious people to join our Housing Management Service at a time of real change and investment. Following a major restructure, we are making our service more visible, proactive and closer to our tenants than ever before.You will be part of a service that is:<ul><li>Visible and connected – smaller patches, stronger links with tenants and communities.</li><li>Cleaner and safer – more caretakers working across our estates.</li><li>Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.</li><li>Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.</li></ul>What will you be doing?What you will be doingYou will lead a patch-based housing management team, inspiring confidence and delivering consistent, high-quality services. Your work will include:<ul><li>Providing day-to-day leadership, coaching and support to Housing Officers and Assistants.</li><li>Taking ownership of complex tenancy cases, including anti-social behaviour, safeguarding and tenancy breaches.</li><li>Ensuring vulnerable tenants receive the right support through close partnership working.</li><li>Working with caretakers and other teams to keep estates safe, clean and welcoming.</li><li>Monitoring performance and budgets, and reporting on outcomes.</li><li>Acting as a visible presence on estates, engaging with tenants, councillors and community groups.</li><li>Leading by example in delivering excellent customer service and promoting tenant engagement.</li></ul>This is a varied and rewarding role where you can see the difference you make every day, while developing your leadership and management skills.About youAbout youWe want changemakers – people with the passion and drive to help us build safer, stronger and more connected communities.What will you bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>A strong background in tenancy or neighbourhood management, with experience of handling complex cases.</li><li>The ability to support and mentor Housing Officers and Assistants, building confidence and consistency across your patch.</li><li>Excellent communication and influencing skills, with the confidence to balance support, enforcement and partnership working.</li><li>A proactive, problem-solving approach, with the drive to deliver improvements for tenants and communities.</li></ul>This is an excellent opportunity to take the next step in your career within a forward-looking housing service – and to make a visible difference to the lives of tenants every single day.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Senior Neighbourhood Housing Officer Full Time 

About the roleWe’re seeking to recruit some great new Community Enablement Workers; people with the right values and positive attitude to work within the Specialist Support for Younger Adults team – could this be you?<ul><li>Our customers are aged between 18-65 and have a range of physical and learning needs.</li><li>We support them with personal care, manual handling, medication, food and drink, finances and shopping.</li></ul>We are looking for staff to work the following:<ul><li>Weekends only (Saturdays and Sundays every week between the hours of 7am and 11pm)</li><li>Day and Evening Shifts throughout the week between the hours of 7am and 11pm.</li></ul>We also have the below incentives:<ul><li>Enhanced rates of working from 8pm until 8pm including Saturdays, Sundays and Bank Holidays </li><li>Enhanced overtime pay </li><li>Business mileage paid at 45p an hour</li><li>28 days holiday, rising to 33 after 5 years of service.</li></ul>What will you be doing?<h4>Purpose of the job</h4>The purpose of this job is to provide high quality support and care to customers in their own homes within a wider community. To enable them to remain independent whilst supporting their wellbeing, rights and choices. To also support with any reablement needs and providing personal support where required.<h4>Principal responsibilities</h4><ol><li> To support people within their own home to live an independent life.</li><li>With reference to the individual’s care plan provide practical and emotional support to customers to help them maintain independent living. In appropriate cases:</li></ol><ul><li>Assist customers with physical disabilities to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing;</li><li>Assist customers to undertake practical tasks to help maintain their physical wellbeing and/or improve their living conditions.</li></ul><ol><li>With reference to the individual’s care plan promote independence through the provision of information to customers and through liaison with carers, internal and external agencies. Part of your role will be to support people within their local community enabling them with volunteer placements, budgeting, social activities, and future planning of goals.</li><li>You will be responsible for updating daily record sheets, any communication with outside agencies and ensuring that any changes to the individual’s needs, are documented and reported to ensure that the care plan is a live document, whilst utilising departmental electronic record systems.</li><li>Undertake risk assessments, manual handling, and medication assessments in order to safeguard customers and staff, as well as to meet service standards.</li><li>You will be regularly reviewing the customers progress, monitoring the effectiveness and efficiency of the support plan whilst documenting adjustments where necessary. You will ensure that all changes within the persons care package are communicated back to managers.</li></ol>About you<ul><li>Satisfactory clearance of an enhanced Disclosure and Barring service check.</li><li>Educated to GCSE or Equivalent</li><li>Care Certificate (or willing to work towards)</li><li>Level 2 or above in Health and Social Care or equivalent (or willing to work towards)</li><li>Proven experience in health or care work</li><li>Experience of delivering care services in a community-based setting</li><li>Demonstrate an interest in working in this area and the ability to undertake the role</li><li>Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication with a number of agencies.</li><li>Excellent interpersonal skills with the ability to listen and interact effectively with and on behalf of customers and to react appropriately to a crisis situation</li><li>Practical approach to resolving problems and achieving results</li><li>Able to travel effectively to various locations, using a vehicle</li><li>Flexible, adaptable, and tolerant to meet the needs of the service</li><li>Able to meet the physical requirements of the role</li><li>Ability to attend, successfully complete and understand the need for mandatory training</li><li>Able to inform customers on benefits and application systems</li><li>Able to work within set procedures and systems</li><li>Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.</li><li>Understanding of equality standards and diversity issues and their impact in social care services</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Relief Community Enablement Worker

About the roleNorth Northamptonshire Council have an exciting opportunity for a Needs Assessment Officer to join our Specialist Support for Younger Adults with Disabilities team.This post will consist of working out of our Wellingborough or Corby office. You will work alongside Managers, who are supporting the daily needs of customers within their own homes in the community as well as the CEW's who are out in the field.. The need to be flexible, understanding and compassionate is essential and to have an understanding of adults with a various range of disabilities.Shift Pattern: Relief vacancies available, which could include early and late shifts, along with every other weekend working. Our main goal is to find people who can make a difference!Our benefitsWe offer:<ul><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Opportunities to develop your skills, knowledge, and potential in a large unitary council.</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Enhanced rates on Saturdays Sundays and Bank Holidays </li><li>Enhanced overtime pay </li><li>Business mileage paid at 45p per mile.</li></ul>What will you be doing?Overall Job Purpose:In accordance with Care Act 2014 and North Northamptonshire Council’s service plans, eligibility criteria and objectives, to carry out a strength-based assessment, to identify and deliver care needs in conjunction with individuals, carers, and multi-agencies, to ensure people receive the information and the level of support required for them to regain or maintain their level of independence and to be safe within the community.To be case accountable, to to work independently and provide appropriate and timely support to both Team Leaders and Supervisors.Main Responsibilities:Managing an appropriate caseload of people by undertaking clear and accurate statutory assessments and reviews of individual person, in line with statutory guidance and best practice. Assessments need to be proactive, preventative, and personal and include support from other professional services where required, to ensure people receive the information and the level of support required for them to regain or maintain their level of independence and to be safe within the community.Provide goal setting / support plans for individual people as appropriate. Ensuring individuals are supported and encouraged to access any community support that is available and in doing so ensure equality and diversity informs the service delivery and understanding of the impact upon people in the planning process.Assess and manage any risks to individuals and others effectively, whilst ensuring positive risk taking is supported and appropriately managed.Provide accurate, impartial information, support and guidance to people and their families, including appropriate information relating to financial matters, ensuring any implementation and choice of a support plan is within budgetary constraints.To manage own caseload and organise and plan work activities taking into account the need to prioritise tasks and responsibilities, to ensure assessments and reviews, support plans are undertaken and updated within an agreed timeframe, to reduce/avoid any adverse impact on the care of the person and delivery of the service.To maintain case records where the information is concise, accurate and timely so that customers circumstances are accessible at all times to ensure continuity of provision, maintaining both customer and management information through the use of appropriate IT systems and in line with professional requirements and departmental recording methods.Use a person-centred approach, listening and developing creative and personalised solutions, to assist people to manage their lives independently in the community for as long as possible and in doing so w Work in partnership with other agencies to improve collaboration, coordination, and support to achieve and meet each person’s needs.To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.About youDegree or equivalent/QCF level 3 with experience of working in Social Care or willing to work towards this (Health &amp; Social Care)The ability to demonstrate knowledge gained through detailed practice and application of procedures in Adult Social Care Health and Social CareGCSE grade C and above or equivalent in EnglishWorking knowledge and understanding of the Mental Capacity Act 2005.In depth knowledge of the Care Act 2014 to ensure care act compliant eligibility.Working knowledge and understanding of relevant national and local policy issues in Adult Social Care.Knowledge &amp; understanding of cultural differences where communities have different ethnic backgrounds to ensure equality of opportunity.Excellent report writing skills, demonstrating the ability to achieve clear and concise reports that are fit for purpose.Excellent listening skills and the ability to understand and communicate clearly at all levels.Ability to build a rapport and build relationships with people, families, providers, other professionals, and wider communities.Ability to prioritise tasks, manage own workload, to be case accountable and initially manage difficult and complex cases.Ability to actively support and promote equal opportunities.Ability to operate in a fast-paced office and changing environment, and to be able to make initial decisions on any shift where they are the responsible person.Empathetic and caring when working.To be aware of your environment and the need to be appropriate and professional at all times.Previous experience of working with people with care and support needs.Experience, knowledge, and demonstration of using various IT packages and systems.Accurate and detailed entry and analysis required.Understanding of Data Protection guidance.Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needsDemonstrate an understanding of the safe working practices that apply to this role.Ability to work in a way that promotes the safety and well-being of vulnerable adults.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Relief Needs Assessment Officer

About the roleWe’re seeking to recruit some great new Community Enablement Workers; people with the right values and positive attitude to work within the Specialist Support for Younger Adults team – could this be you?<ul><li>Our customers are aged between 18-65 and have a range of physical and learning needs.</li><li>We support them with personal care, manual handling, medication, food and drink, finances and shopping.</li></ul>We are looking for staff to work the following:<ul><li>Weekends only (Saturdays and Sundays every week between the hours of 7am and 11pm)</li><li>Day and Evening Shifts throughout the week between the hours of 7am and 11pm.</li></ul>We also have the below incentives:<ul><li>Enhanced rates of working from 8pm until 8pm including Saturdays, Sundays and Bank Holidays </li><li>Enhanced overtime pay </li><li>Business mileage paid at 45p an hour</li><li>28 days holiday, rising to 33 after 5 years of service.</li></ul>What will you be doing?<h4>Purpose of the job</h4>The purpose of this job is to provide high quality support and care to customers in their own homes within a wider community. To enable them to remain independent whilst supporting their wellbeing, rights and choices. To also support with any reablement needs and providing personal support where required.<h4>Principal responsibilities</h4><ol><li> To support people within their own home to live an independent life.</li><li>With reference to the individual’s care plan provide practical and emotional support to customers to help them maintain independent living. In appropriate cases:</li></ol><ul><li>Assist customers with physical disabilities to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing;</li><li>Assist customers to undertake practical tasks to help maintain their physical wellbeing and/or improve their living conditions.</li></ul><ol><li>With reference to the individual’s care plan promote independence through the provision of information to customers and through liaison with carers, internal and external agencies. Part of your role will be to support people within their local community enabling them with volunteer placements, budgeting, social activities, and future planning of goals.</li><li>You will be responsible for updating daily record sheets, any communication with outside agencies and ensuring that any changes to the individual’s needs, are documented and reported to ensure that the care plan is a live document, whilst utilising departmental electronic record systems.</li><li>Undertake risk assessments, manual handling, and medication assessments in order to safeguard customers and staff, as well as to meet service standards.</li><li>You will be regularly reviewing the customers progress, monitoring the effectiveness and efficiency of the support plan whilst documenting adjustments where necessary. You will ensure that all changes within the persons care package are communicated back to managers.</li></ol>About you<ul><li>Satisfactory clearance of an enhanced Disclosure and Barring service check.</li><li>Educated to GCSE or Equivalent</li><li>Care Certificate (or willing to work towards)</li><li>Level 2 or above in Health and Social Care or equivalent (or willing to work towards)</li><li>Proven experience in health or care work</li><li>Experience of delivering care services in a community-based setting</li><li>Demonstrate an interest in working in this area and the ability to undertake the role</li><li>Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication with a number of agencies.</li><li>Excellent interpersonal skills with the ability to listen and interact effectively with and on behalf of customers and to react appropriately to a crisis situation</li><li>Practical approach to resolving problems and achieving results</li><li>Able to travel effectively to various locations, using a vehicle</li><li>Flexible, adaptable, and tolerant to meet the needs of the service</li><li>Able to meet the physical requirements of the role</li><li>Ability to attend, successfully complete and understand the need for mandatory training</li><li>Able to inform customers on benefits and application systems</li><li>Able to work within set procedures and systems</li><li>Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.</li><li>Understanding of equality standards and diversity issues and their impact in social care services</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.We aim to be a carbon neutral Council by 2030.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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33 Jobs in North Northamptonshire