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<h4>Job summary</h4><p><em>Ready to deliver digital transformation with a national impact? Crown Commercial Service (CCS) is the UK's largest public procurement organisation. In 2023/24, we delivered £4.9 billion in commercial benefits for the taxpayer. Join our Digital and Data Services team to lead on high-impact digital products, implement our Data Strategy, and influence the adoption of new technologies like AI. We are a Top 50 Inclusive Employer with significant opportunities for career growth. Make your mark on public services. Apply today</em></p><p><strong>Job Summary</strong></p><p>As Head of UCD, you will be crucial in leading CCS’s shift to being a customer-focused organisation. You will recruit, inspire and develop a team of UCD professionals, set best practices, influence organisational priorities, and collaborate across CCS and wider government to deliver for our customers.</p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p>You will be heading up an expanding User Centred Design team that, when fully resourced, will include service designers, user researchers, interaction designers and accessibility specialists. We are building a culture that values user-centricity, experimentation and agility where team members will work closely with Digital and Commercial colleagues.</p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><ul><li><p><strong>Visionary Leadership</strong>: Provide strategic direction to the UCD community, fostering a culture of excellence in product and service development while championing uncompromising standards for inclusivity and accessibility.</p></li><li><p><strong>Strategic Governance: </strong>Establish and lead robust design assurance frameworks and cross-portfolio governance, clarifying accountabilities and streamlining workflows to ensure all products align with unified standards and organisational goals.</p></li><li><p><strong>Stakeholder Influence</strong>: Build high-impact partnerships with senior leaders and stakeholders, positioning UCD as a strategic driver to ensure all activities are directly aligned with broader organisational objectives.</p></li><li><p><strong>Talent &amp; Capability Building:</strong> Oversee the full talent lifecycle for the UCD profession—including recruitment, performance management, and career progression—while providing high-level coaching and mentorship to empower practitioners at all levels.</p></li><li><p><strong>Community &amp; Advocacy</strong>: Cultivate a culture of continuous learning and innovation; collaborate with government and industry peers to advocate for UCD standards and ensure a relentless focus on customer-centricity across the organisation.</p></li><li><p><strong>Performance &amp; Standards:</strong> Set and elevate the benchmark for UCD excellence by implementing policies, frameworks, and performance metrics that ensure the consistent delivery of high-quality work that meets both user needs and business outcomes.</p></li></ul><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p><strong>Strategic Influence: </strong>Proven experience in shaping both design and organisational strategy, with the ability to navigate complex environments to align user-centered priorities with overarching business goals.</p></li><li><p><strong>Professional Leadership &amp; People Management:</strong> A track record of coaching and mentoring UCD professionals at all levels, with expert ability to manage the full talent lifecycle—from recruitment and performance management to career progression.</p></li><li><p><strong>Excellence in UCD Standards:</strong> Deep expertise in translating user insights into inclusive, accessible products, with a demonstrated mastery of applying government digital standards and the <a href="https://www.google.com/url?q=http://GOV.UK&amp;sa=D&amp;source=docs&amp;ust=1767624467584631&amp;usg=AOvVaw3ns9IN6bM_YlsA-UOTVEsp" target="_blank">GOV.UK</a> Service Standard at scale.</p></li><li><p><strong>Senior Stakeholder Engagement:</strong> Highly skilled in building and sustaining influential relationships with senior leaders and diverse professional communities to advocate for UCD interests and secure buy-in for design-led initiatives.</p></li><li><p><strong>Governance &amp; Quality Assurance:</strong> Substantial experience in establishing organisational frameworks, governance structures, and performance metrics that raise design standards and guarantee the delivery of quality, outcome-driven services.</p></li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Developing Self and Others</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Designing strategically</li><li>Applying user centred insights</li><li>Stakeholder relationship management</li><li>Agile research practices</li></ul><h4>Benefits</h4>Alongside your salary of £72,771, Crown Commercial Service contributes £21,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><strong><em>Explore fully how we will</em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"> reward</a><em>your work.</em></strong></p><p>Want to make a difference? Find out more about the rewarding work that we do in our <a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v2-1.pdf" target="_blank">candidate pack</a>.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p><strong>Assessment </strong></p><p>If you are shortlisted, you will be asked to take part in an alternative leadership assessmen<strong>t</strong>. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for the panel to explore further at interview.</p><p><em>Please note that as part of this recruitment process, if you are unsuccessful at interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.</em></p><p><strong>Selection Process</strong></p><p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 26th January and interviews will be held WC 23rd February either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)</p><br><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a> in the first instance.<br>If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Head of User Centred Design

<h4>Job summary</h4><p><strong>Do you have a keen eye for spotting patterns in information and data?</strong></p><p><strong>Are you tenacious and keen to get to the root of a problem?</strong></p><p><strong>Do you enjoy working in a highly collaborative environment where problem solving is the name of the game?</strong></p><p>As an Intelligence Officer, you will be at the heart of our intelligence-led approach to regulation. You will collect, collate, and develop information into actionable intelligence that informs proactive and reactive interventions. Working closely with Intelligence Analysts and Operations Officers, you will help identify risks, trends, and issues affecting charities and support decision-making across the Commission.</p><p>This is a fast-paced, customer-focused role requiring strong analytical skills, excellent communication, and the ability to work independently and collaboratively.</p><h4>Job description</h4><p>The main things you will be doing are:</p><ul><li>Researching and analysing information to identify risks and trends in the charity sector.</li><li>Engaging with charities and external stakeholders to gather intelligence and insight.</li><li>Developing intelligence products to inform operational and strategic planning.</li><li>Assessing incoming referrals and requests from other regulators and enforcement agencies.</li><li>Monitoring charities or groups of charities for changes in risk levels.</li><li>Ensuring intelligence is recorded, evaluated, and disseminated appropriately.</li><li>Collaborating with internal teams and external partners to support regulatory action.</li><li>Contributing to continuous improvement of intelligence processes.</li></ul><h4>Person specification</h4><p><strong>Essential Skills &amp; Experience</strong></p><ul><li>Strong analytical and judgment skills to evaluate complex information.</li><li>Ability to plan, prioritise, and meet deadlines in a dynamic environment.</li><li>Excellent written and verbal communication skills.</li><li>Experience in an intelligence-led organisation and applying a risk-based approach.</li><li>Ability to engage confidently with stakeholders using various communication methods.</li><li>Working knowledge of Microsoft Office and Government Security Classifications.</li></ul><p><strong>Desirable</strong></p><ul><li>Experience with intelligence tools such as Analyst Notebook or i2 software.</li><li>Knowledge of charity law and the charity sector.</li><li>Familiarity with the National Intelligence Model and intelligence procedures.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £28,867, Charity Commission contributes £8,362 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.</p><p>Watch this <a href="https://www.youtube.com/watch?v=qTmNjusudKU" target="_blank">short video</a> to find out more about us.</p><p>We operate a flexible hybrid working policy where office attendance is combined with up to 3 days homeworking per week dependent on role requirements.</p><p>We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.</p><p>We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.</p><p>We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28.97%), far more than in the private sector, and a flexible, family-friendly environment. Additionally you can look forward to other great benefits via our ‘Perkbox’ and ‘Edenred’ schemes. These include everything from an interest-free season ticket loan and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document. </p><p>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year. You have the opportunity to purchase up to an additional 5 days annual leave (pro rata) per year, requests must be submitted in the February of that year.</p><p>The Charity Commission’s operational ambition is to realise the Commission’s values of being an expert regulator that is <strong>fair</strong>, <strong>balanced</strong>, and <strong>independent</strong>, which works in a way that is <strong>supportive</strong>, <strong>collaborative</strong>, and i<strong>nnovative</strong> to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public. </p><p>Work at the Charity Commission and you’ll make a difference every day to:</p><ul><li>The 170,000 charities of all shapes and sizes that we regulate across England and Wales.</li><li>The trustees we partner with and advise.</li><li>The people and causes that benefit from the £10bn generously donated each year by the public.</li></ul><p>Find out more about working for us<a href="https://www.gov.uk/government/organisations/charity-commission/about/recruitment" target="_blank"> here</a>.</p><p>To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability and Experience.<p>To apply for this post, you must complete the following: </p><ul><li>An online Numerical test at application stage</li><li>An online verbal reasoning test at application stage</li><li>A blind CV setting out your Job History/Full Qualifications/Previous skill and experiences.</li><li>A Personal Statement (maximum 750 words) demonstrating how you meet the essential criteria for the role outlined on the Job Description.</li></ul><p><strong>Online Test:</strong></p><p>After submission of the first stage of your application you will be invited to complete a Civil Service Verbal and Numerical Test. If you successfully pass the tests, you will be invited to complete the final stage of the application. </p><p>Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 25/01/2026 on 23:55. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.</p><p>In addition, we will assess your experience, strengths and the following Behaviours at Interview stage:</p><ul><li>Making Effective Decisions</li><li>Communicating and influencing</li><li>Managing a quality service</li><li>Delivering at pace</li></ul><p><strong>Interview Arrangements</strong></p><p>Interviews will be taking place Face to Face in our Bootle or Newport office.</p><p>The sift is due to take place the week commencing 2nd February 2026</p><p>Interviews will be held week commencing 23rd February 2026</p><p>We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates.</p><p>At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills. </p><p>We reserve the right to raise the score required at any stage of the process to manage numbers. </p><p><strong>Behaviours:</strong></p><p>The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf" target="_blank"> Civil Service Behaviours Framework 2018</a> (Success Profiles - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>)) and should be referred to when making this application. </p><p>You are required, under the Behaviours approach, to describe how you have dealt with a specific situation. </p><p>You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people. </p><p>When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result. </p><p>This post is full time however those applicants who do or wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available. You should discuss this with the vacancy holder.</p><p><strong>Reasonable Adjustment:</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should:</p><ul><li> Contact Government Recruitment Service via <a href="mailto:Charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">Charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs.</li><li> Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.</li></ul><p><strong>Reserve Lists:</strong></p><p>If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard. </p><p>During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.</p><p><strong>Applying: </strong></p><p>We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. </p><p>All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email <a href="mailto:Charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">Charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a> </p><p>Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions. </p><p>Please note that late applications will not be accepted. </p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p>New entrants are expected to join on the minimum of the pay band.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steven Joshua</li><li>Email : <a href="mailto:Recruitment@charitycommission.gov.uk" target="_blank">Recruitment@charitycommission.gov.uk</a></li><li>Telephone : Steven Joshua</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@charitycommission.gov.uk" target="_blank">Recruitment@charitycommission.gov.uk</a></li></ul><h4>Further information</h4>The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. <br>If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance <a href="mailto:hrselfservice@charitycommission.gov.uk" target="_blank">hrselfservice@charitycommission.gov.uk</a>.<br> If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page <a href="https://civilservicecommission.independent.gov.uk/" target="_blank">here</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjQmdmVyaWZ5PWY3ZTNiNjMwMjg1ZDNmNGExYTc0NWFlM2NkMDgzYTc3JnJlcXNpZz0xNzY2NjM2NDU2LTg1OGE0NDE3NTdjYWNjOTBjYTg2NTkxZGZkMWNjMzhmNzgxZTNkMDQ=" target="_blank">EO Intelligence Officer JD Final Opens in new window</a> (pdf, 226kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjUmdmVyaWZ5PTUwNTRiZTc1NTY5MGZjZDkwMmZlYjZjNTc4OWYyODRmJnJlcXNpZz0xNzY2NjM2NDU2LTg1OGE0NDE3NTdjYWNjOTBjYTg2NTkxZGZkMWNjMzhmNzgxZTNkMDQ=" target="_blank">EO Intelligence Officer- Welsh Version Opens in new window</a> (pdf, 229kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjYmdmVyaWZ5PTdhMDY4Y2U2YTQzMGI2ZGFiOWRlYWQwYWEwM2Y4MjAyJnJlcXNpZz0xNzY2NjM2NDU2LTg1OGE0NDE3NTdjYWNjOTBjYTg2NTkxZGZkMWNjMzhmNzgxZTNkMDQ=" target="_blank">Benefits 1 Opens in new window</a> (pdf, 169kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjcmdmVyaWZ5PTU1NDk2NGY0YTIxNDVmNTA2MmU1MDViMjM1NmZhZmZmJnJlcXNpZz0xNzY2NjM2NDU2LTg1OGE0NDE3NTdjYWNjOTBjYTg2NTkxZGZkMWNjMzhmNzgxZTNkMDQ=" target="_blank">Benefits - Welsh Opens in new window</a> (pdf, 170kB)

Charity Commission

Intelligence Officer, EO, Perm, Liverpool/Newport

<h4>Job summary</h4><p><strong>Junior Performance Analyst job advert</strong></p><p>Do you have a keen eye for spotting and understanding trends in information and data?</p><p>Do you enjoy working with others to understand why things happen the way they do?</p><p>Are you an innovator with a passion for efficiency and improvement?</p><p>We are looking for a Junior Performance Analyst to join our Operational Performance Team, a critical part of our Intelligence &amp; Tasking sub-directorate. This team provides essential insights into how the Commission performs against its Key Performance Indicators (KPIs), helping us improve efficiency and deliver better services.</p><p>This is a varied role requiring strong analytical skills, attention to detail, and the ability to communicate complex information clearly.</p><h4>Job description</h4><p>The main things you will be doing are:</p><ul><li>Interrogating data systems (including SQL databases) to monitor performance and generate insights.</li><li>Producing clear, accessible reports for internal and external audiences using data from sources such as the Register of Charities and our Case Management system.</li><li>Contributing to forecasting and analysis that informs strategic and operational decisions.</li><li>Creating compelling data visualisations using tools like Power BI.</li><li>Working collaboratively across the organisation to ensure business information meets strategic needs.</li></ul><h4>Person specification</h4><p><strong>Key skills and experience and knowledge you will need are:</strong></p><p>Essential Skills &amp; Experience:</p><ul><li>Strong written and verbal communication skills.</li><li>Good analytical and judgement skills to evaluate complex information.</li><li>Ability to plan, prioritise and work collaboratively to meet deadlines.</li><li>Experience using data to inform decisions and monitor actions.</li><li>Working knowledge of Microsoft Office applications.</li></ul><p>Desirable:</p><ul><li>Experience with Excel, SQL, or BI tools (e.g., Power BI, Tableau).</li><li>Previous experience in a Management Information or Performance Team.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £28,867, Charity Commission contributes £8,362 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Alongside your salary, Charity Commission contributes towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Find out what benefits a Civil Service Pension provides.</a></p><p>This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.</p><p>Watch this <a href="https://www.youtube.com/watch?v=qTmNjusudKU" target="_blank">short video</a> to find out more about us.</p><p>We operate a flexible hybrid working policy where office attendance is combined with at least 3 days homeworking per week dependent on role requirements.</p><p>We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.</p><p>We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.</p><p>We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28.97%), far more than in the private sector, and a flexible, family-friendly environment. Additionally you can look forward to other great benefits via our ‘Perkbox’ and ‘Edenred’ schemes. These include everything from an interest-free season ticket loan and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document. </p><p>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year. You have the opportunity to purchase up to an additional 5 days annual leave (pro rata) per year, requests must be submitted in the February of that year.</p><p>The Charity Commission’s operational ambition is to realise the Commission’s values of being an expert regulator that is <strong>fair</strong>, <strong>balanced</strong>, and <strong>independent</strong>, which works in a way that is <strong>supportive</strong>, <strong>collaborative</strong>, and i<strong>nnovative</strong> to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public. </p><p>Work at the Charity Commission and you’ll make a difference every day to:</p><ul><li>The 170,000 charities of all shapes and sizes that we regulate across England and Wales.</li><li>The trustees we partner with and advise.</li><li>The people and causes that benefit from the £10bn generously donated each year by the public.</li></ul><p>Find out more about working for us<a href="https://www.gov.uk/government/organisations/charity-commission/about/recruitment" target="_blank"> here</a>.</p><p>To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability and Experience.<p>To apply for this post, you must complete the following: </p><ul><li>An online numerical test at application stage</li><li>An online verbal reasoning test at application stage</li><li>A blind CV setting out your Job History/Full Qualifications/Previous skill and experiences.</li><li>A Personal Statement (maximum 750 words) demonstrating how you meet the essential criteria for the role outlined on the Job Description.</li></ul><p><strong>Online Test:</strong></p><p>After submission of the first stage of your application you will be invited to complete a Civil Service Verbal and Numerical Test. If you successfully pass the tests, you will be invited to complete the final stage of the application. </p><p>Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 25/01/2026 on 23:55. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.</p><p>In addition, we will assess your experience, strengths and the following Behaviours at Interview stage:</p><ul><li>Making Effective Decisions</li><li>Communicating and influencing</li><li>Managing a quality service</li><li>Delivering at pace</li></ul><p><strong>Interview Arrangements</strong></p><p>Interviews will be taking place over Teams</p><p>The sift is due to take place during the week commencing 2nd February 2026.</p><p>Interviews will be held during the week commencing 23rd February 2026.</p><p>We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates. </p><p>At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills. </p><p>We reserve the right to raise the score required at any stage of the process to manage numbers. </p><p><strong>Behaviours:</strong></p><p>The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>)) and should be referred to when making this application. </p><p>You are required, under the Behaviours approach, to describe how you have dealt with a specific situation. </p><p>You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people. </p><p>When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result. </p><p><strong>Reasonable Adjustment:</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact Government Recruitment Service via <a href="mailto:Charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">Charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional. </li></ul><p><strong>Reserve Lists</strong></p><p>If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard. </p><p>During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order. </p><p><strong>Applying</strong></p><p>We recognise everyone as an individual, accepting people for who they are and treating everyone fairly </p><p>All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email <a href="mailto:Charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">Charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a> </p><p>Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions. </p><p>Please note that late applications will not be accepted. </p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p>New entrants are expected to join on the minimum of the pay band. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Svetlana Lutchmaya</li><li>Email : <a href="mailto:Recruitment@charitycommission.gov.uk" target="_blank">Recruitment@charitycommission.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. <br><br>If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance <a href="mailto:hrselfservice@charitycommission.gov.uk" target="_blank">hrselfservice@charitycommission.gov.uk</a>.<br><br> If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page <a href="https://civilservicecommission.independent.gov.uk/" target="_blank">here</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjgmdmVyaWZ5PTE5NzNhMWY3MGJjOTM4YzdjOTA3ODU4NzEyZDIyYTJmJnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">EO Junior Performance Analyst - Job Description Opens in new window</a> (pdf, 195kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjkmdmVyaWZ5PTk4MTQxYzU1NTk0MzgwZTYyNWE3OGFmYTMwNDk4YTFlJnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">EO Junior Performance Analyst - Job Description - Welsh Version Opens in new window</a> (pdf, 221kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMzAmdmVyaWZ5PWExNGM5ZDM2M2JkNGVlMjdjNzVhYzNmZTc5NzQ3NmM3JnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">Charity Commission Benefits Opens in new window</a> (pdf, 167kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMzEmdmVyaWZ5PWJmMTQyMTEwZGZiODA2ZjE1YzU4YjBmNzM3ZmVmNjhlJnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">Comisiwn Elusennau - Benefits Opens in new window</a> (pdf, 167kB)

Junior Performance Analyst, EO, Perm, Liverpool / Newport

Senior Dynamics Developer

<h4>Job summary</h4><p><em>Would you like to play a pivotal role in shaping the future of the Crown Commercial Service (CCS)? Do you thrive on turning strategic vision into tangible operational improvements? Are you passionate about leveraging innovation to achieve significant strategic goals? We are looking for innovative and strategically minded Business Architects to join our newly established Business Architecture function.</em></p><p><strong>Job Summary</strong></p><p>This critical and exciting opportunity requires strategic vision to harness innovation and align business strategy to drive operational improvements that deliver our strategic goals. Collaborating across the organisation to model value streams, services, capabilities, and processes, building a comprehensive understanding of the current enterprise landscape and mapping strategic change.</p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p>In the Business Architecture and Continuous Improvement function you will be working closely with 6 permanent colleagues, and as part of a wider Strategy and Architecture domain tasked with developing the CCS Digital Strategy and Enterprise, Technology and Data Architecture.</p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><p>● Apply and develop business architecture frameworks, principles, and techniques within CCS. Guide others in using appropriate business architectural tools and methods. </p><p>● Understand and apply business architectural principles, techniques, and tools to business scenarios. </p><p>● Create business architecture artefacts, including abstract representations of the organisation. </p><p>● Develop standard and scalable models to collect, aggregate, or disaggregate complex information. </p><p>● Support the definition of vision for business capabilities and value streams using various architecture and collaboration tools used within CCS. </p><p>● Identify and anticipate business impacts, issues, and activities, supporting the shaping of principles, patterns, standards, processes, plans, and policies accordingly. </p><p>● Contribute to the creation of transition plans, roadmaps, and strategic alignment, ensuring investments and initiatives align with business objectives. </p><p>● Engage with stakeholders to understand requirements and provide recommendations. </p><p>● Stay informed about external influences that may help or hinder strategic goals. </p><p>● Support process optimisation and improvement through analysis and design.</p><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p>Demonstrable experience in applying and developing Business Architecture frameworks and principles to model value streams, capabilities, services, and processes.</p></li><li><p>Proven ability to translate strategic vision into tangible operational improvements and contribute to the creation of transition plans, roadmaps, and strategic alignment.</p></li><li><p>Strong analytical and modelling skills to collect, aggregate, or disaggregate complex business information and support process optimisation and design.</p></li><li><p>Excellent stakeholder engagement and collaboration skills with the ability to gather requirements, provide recommendations, and guide others in using appropriate architectural tools and methods.</p></li></ul><p><strong>Success Profiles (to be assessed at interview):</strong></p><p>You will be assessed against the following<strong> Behaviours:</strong></p><ul><li><p>Working Together</p></li><li><p>Seeing the bigger picture</p></li><li><p>Changing and Improving</p></li></ul><p>You will be assessed against the following<strong> Technical Skills </strong></p><p><strong>(Some of the below technical skills will be tested via a presentation at interview)</strong></p><ul><li><p>Business Architecture</p></li><li><p>Communicating Information</p></li></ul><p>(A link to the Civil Service Success Profiles Framework is provided below)</p><p><a href="http://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles Framework</a></p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Working Together</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Business Architecture</li><li>Communicating Information</li></ul><h4>Benefits</h4>Alongside your salary of £59,877, Crown Commercial Service contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><em><strong>Explore fully how we will</strong></em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"><strong> reward</strong></a><strong></strong><em><strong>your work.</strong></em></p><p><strong>Want to make a difference? Find out more about the rewarding work that we do in our </strong><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v3.pdf" target="_blank"><strong>candidate pack</strong></a><strong>.</strong></p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p><strong>Selection Process</strong></p><p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence W/C 2Oth February 2026 either at one of our offices or via video with interview times and dates to be confirmed.</p><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Business Architect

<h4>Job summary</h4><p>Commercial is the largest directorate at Crown Commercial Service (CCS), where we empower public sector organisations to achieve the best value through the design, development, implementation, and management of our commercial agreements. </p><p>At the core of CCS is Category Management. You will leverage your deep knowledge and expertise of the supply market to deliver cutting-edge category strategies and create market-leading commercial agreements. Your skills will directly contribute to shaping commercial policy, developing new products and services, fostering strong supplier relationships with a focus on delivering value for the nation.</p><p>This is an exciting opportunity to join our dynamic Technology Category team, where you will be instrumental in supporting significant digital transformation across the public sector. You will be joining a supportive team of highly-experienced procurement and category management professionals, working on high-impact initiatives that truly matter.</p><p></p><h4>Job description</h4><p><strong>Ready to make a tangible impact on the nation?</strong></p><p>We are seeking commercially astute Technology professionals to develop and lead strategic agreements, driving best-value commercial outcomes for public sector organisations. These are leadership positions where your deep expertise in Technology Category Management will be essential. You will be instrumental in securing senior-level buy-in and collaboration with Commercial and Technology leaders across all sectors of the public sector, providing support and ensuring the successful delivery of key procurement projects.</p><p>Step into these critical roles to provide expert commercial support and advice, directly enabling the Crown Commercial Service (CCS) to respond effectively to the vital requirements of public sector organisations.</p><p>We have several Commercial Lead (Grade 7) positions available within our Technology Category Group, these are in the sub categories as follows:</p><p><strong>Commercial Lead - Technology Services</strong></p><p><strong>Commercial Lead - Digital Outcomes, Programmes and Resourcing</strong></p><p><strong>Commercial Lead - Transport Technology </strong></p><p><strong>Commercial Lead - Hardware </strong></p><p><strong>Commercial Lead - Networks</strong></p><p><strong>Locations</strong><br>The successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. When selecting your location listed in this job advert please be aware that this will be your contractual base location with a requirement to spend a minimum of 60% of your working time in this organisational workplace.</p><p>Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance.</p><p>This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.</p><h4>Person specification</h4><p><strong>Typical duties and responsibilities:</strong></p><ul><li>Leading or Contributing to the development of category strategies for all relevant expenditure </li><li>Ensuring category management processes are in place that enable the assessment of the market capabilities to meet the needs of users and the business </li><li>Implementing effective Commercial Contract and Supplier Management within the category including delivery of continuous improvement and social value programmes where appropriate</li><li>Engaging with Customer Leads to support queries on the new and existing services, including contract awareness, advisory procurement support, legislative impacts and project management</li><li>Driving supplier performance, commercial rigour, quality of service, continuous improvement, and innovation by implementing the SRM process across the relevant sub-categories.</li><li>Developing market sector knowledge and applying this to create a deep understanding of customer requirements, market capability and potential opportunities</li><li>Supporting a range of customers in their requirements. Providing complex commercial advice to shape customer requirements, support and, where necessary, additional help in the production of their specification and call off competition documentation, support in their market engagement activities</li><li>Managing a number of key partnerships within the Technology Category to maximise their effectiveness whilst exploring potential new partnership opportunities</li><li>Driving and delivering content for Technology forum events and webinars for Technology Buyers</li><li>Presenting at public sector events on specific topic of interest for public sector organisations</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Demonstrates current and leading edge category knowledge related to at least one of these categories: Technology Services, Transport Technology, Networks, Hardware, Digital Outcomes &amp; Resourcing, as well as an understanding of current market trends</li><li>Ability to build strong, trusting and productive relationships with internal and external stakeholders at all levels through effective communications and personal impact</li><li>Ability to shape, lead and coach a team to deliver high performance and supporting individual development, whilst having a broader focus on the wider team.</li><li>Ability to engage internal and external stakeholders at all stages of the procurement process to deliver a critical/complex procurement outcome successfully.</li><li>Evidence of leading on the management and procurement of Technology agreements of high value/complexity/reputational risk, demonstrating a focus on driving best value and optimal performance in line with market developments and innovations.</li></ul><h4>Benefits</h4><p>As a valued employee of the Government Commercial Organisation (GCO), you will have access to all the benefits the centre has to offer; including flexible working, generous benefits, Career Coaches, Mentors, L&amp;D, a Commercial College, active talent management and, most importantly, access to commercial projects that will far exceed the scale and complexity on offer elsewhere in the UK.</p><p>For existing Civil Servants: For full details of the impact on any move across the civil service on your existing terms and conditions, please read the candidate pack. Please note that any move across the Civil Service may have implications on your ability to continue to claim childcare vouchers. </p><p>Kindly refer to the following link for the GCF Rewards and benefits page.</p><p><a href="https://www.civil-service-careers.gov.uk/gcf-benefits/" target="_blank">https://www.civil-service-careers.gov.uk/gcf-benefits/</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p>Your application will be reviewed by a panel and should you be successful at sift we will invite you to attend a Virtual commercial Assessment and Development Centre (VADC). The panel will review results of the VADC and determine which candidates will go through to a subsequent final panel interview. Please note: Only candidates that achieve an A grade at ADC will be invited to interview for this role. </p><p><strong>Please be advised that the Virtual ADC is taking place on 11th and 12th February 2026 and will require a full day's attendance. </strong></p><p><strong>If you are invited to attend a virtual ADC, but for any reason are unable to meet the date outlined then please get in touch with the team on <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a> as soon as possible. The ADC is booked and paid for in advance by departments, therefore it is only in certain circumstances we are able to accommodate alternative dates. </strong></p><p>For full details of our process, and a likely timeline, please read the attached candidate pack. </p><p>Throughout our selection process, we will make decisions about your capability to do the job, based on evidence you provide against the Technical Skills (essential criteria) and your Job History (CV) that you will be asked to provide during the application process. Further help and advice on our application and selection process can be found at this web address <a href="https://www.civil-service-careers.gov.uk/gcf-how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/gcf-how-to-apply/</a></p><p><br>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. </p><p>Please see our candidate guidance for more information on appropriate and inappropriate use.</p><p><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/</a><br><strong>IMPORTANT: If you do not receive an acknowledgement of your application within 2 working days please contact: <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Sean Kelly</li><li>Email : <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should direct this to the Head of Commercial Resourcing Hub at the following email <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a> quoting the vacancy reference number (if applicable) and the details of your complaint. If you are not satisfied with the response you receive, you can contact the Civil Service Commission via the following web page: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2MTAmdmVyaWZ5PTI3ZWI0YmM4NmE2OGQyNmRhMGZlMGY1ZmI2NjQ1ZjQ3JnJlcXNpZz0xNzY3NjczMzQ5LThlYjUyOTRjYzEzMTdhMmViNjYyNmUzZTE3MWNlY2E0MzZiNmI3OGM=" target="_blank">443076 - Candidate Pack - CCS - Commercial Lead - Technology Category - multiple roles.docx Opens in new window</a> (pdf, 1171kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2MTEmdmVyaWZ5PThmYTA2NzIyYjMzZDZjNTI3ZTUzOTVjNjI5ZWNkMGRiJnJlcXNpZz0xNzY3NjczMzQ5LThlYjUyOTRjYzEzMTdhMmViNjYyNmUzZTE3MWNlY2E0MzZiNmI3OGM=" target="_blank">Guaranteed Interview Schemes (GIS) Opens in new window</a> (pdf, 70kB)

Commercial Lead - Technology Category - multiple roles

EO Case Officer, Perm, Liverpool/ Newport

<h4>Job summary</h4><p><strong>Please</strong><strong>note</strong>: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised</p><p><strong>Trade Mark Examiner or Designs Examiner</strong></p><p>The Intellectual Property Office (IPO) is the UK government body for Intellectual Property rights, including patents, designs, trade marks, and copyright. Our mission is to support economic growth by providing an IP system that fosters creativity and innovation.</p><p>Trade Mark and Designs Examiner roles are central to our Services Directorate. You’ll receive comprehensive in-house training on the legal framework for registered IP rights.</p><p>The IPO offers excellent development opportunities and holds the Gold standard: Investors in People award.</p><p>Flexibility is key. Successful candidates will be appointed to a role based on business needs. While both positions offer similar opportunities, your placement will depend on organisational priorities at the time of appointment.</p><p>The vacancies are fixed term appointments for 2 years with a chance of permanency. </p><h4>Job description</h4><p><strong>Main duties consist of but are not limited to:</strong></p><p> As a Trade Mark or Designs Examiner, you’ll assess applications under UK IP legislation, ensuring compliance with legal standards. Key responsibilities include:</p><ul><li>Applying legislation and case law to determine registrability</li><li>Writing clear examination reports and guiding customers through the process</li><li>Handling objections and evaluating supporting evidence</li><li>Managing your workload and making informed decisions</li><li>Continuous learning and contributing to service improvements</li></ul><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li>Strong analytical, research, and decision-making skills</li><li>Excellent written and verbal communication</li><li>Ability to work independently and collaboratively</li><li>Customer-focused, adaptable, and open to feedback</li><li>Good digital literacy</li></ul><p>Click the <strong>'Apply</strong><strong>now'</strong> button and complete the application form by providing the following:</p><p>Please note: Annual leave may be restricted during the initial training period to ensure full participation in the training room. </p><p><strong>500-word Personal Statement </strong></p><ul><li>Use this to explain <strong>why you're suitable for the role</strong>.</li><li>Structure your statement around the <strong>essential criteria</strong> in the Person Specification.</li></ul><p><strong>Behaviours</strong></p><p>Provide one 250-word example for each of the following Behaviour headings;</p><p><strong>Delivering at Pace (lead behaviour)</strong></p><ul><li><strong>Follow relevant policies, procedures, and legislation to complete your work.</strong></li><li><strong>Regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary.</strong></li></ul><p><strong>Developing Self and Others</strong></p><ul><li><strong>Encourage and listen to developmental feedback from colleagues </strong></li><li><strong> Demonstrate a proactive approach to personal development and learning. Identify gaps in your skills and knowledge</strong></li></ul><br><p><strong>AI Usage</strong><br>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use.</p><p>For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.</p><p>Please visit our Civil Service Careers page - <a href="https://www.civil-service-careers.gov.uk/ipo-recruitment-support/" target="_blank"><strong>IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)</strong></a></p><p>If you require job-specific information, please contact Josie Ash/ Kelly Rowlands<br>E-mail: <a href="mailto:Josie.Ash@ipo.gov.uk" target="_blank">Josie.Ash@ipo.gov.uk</a><br>Telephone: 01633 814383 </p><p>E-mail: <a href="mailto:Kelly.Rowlands@ipo.gov.uk" target="_blank">Kelly.Rowlands@ipo.gov.uk</a></p><p>Telephone: 01633 814014</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Developing Self and Others</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Delivering at Pace</li><li>Developing Self and Others</li></ul><h4>Benefits</h4>Alongside your salary of £29,952, Intellectual Property Office contributes £8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>A flexible working scheme with excellent development opportunities </li><li>25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave </li><li>Family friendly policies that support modern working families and individuals with caring responsibilities </li><li>A variety of support functions; Staff Counselling Service, Peer to Peer Support Group </li><li>Eligibility for special and office-wide bonus payments </li><li>The opportunity to form part of our many inclusive network groups, find out more by looking at <a href="https://diversityjobsgroup.com/ipo/" target="_blank">Intellectual Property Office (IPO) (diversityjobsgroup.com)</a></li><li>A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities </li><li>Free car parking is available on site at our Newport office </li><li>On-site shop, restaurant and coffee shop at our Newport office </li></ul><p><strong>For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.</strong></p><p><strong><em>Please note that benefits may be subject to change</em></strong></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p>The assessment process will comprise of the following:</p><p><strong>Stage 1 – Sift</strong></p><p>An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:</p><p><strong>Experience</strong></p><p>Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria</p><p><strong>Behaviours</strong></p><p>Provide one 250-word example for each of the following Behaviour headings;</p><ul><li>Delivering at Pace (lead behaviour)</li><li>Developing Self and Others</li></ul><p>Please note, in the event of a high number of applications, Delivering at Pace the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift.</p><p><strong>Stage 2 – Interviews</strong></p><p>If invited to interview <strong>Behaviours and Strengths</strong>based questioning will be used. </p><p>Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. Written assessment will take place before interview on the same day. The assessment will be 30 minutes, and it will only be marked if the candidate is successful at interview stage. </p><ul><li> Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information. </li></ul><p>Interviews for this role will be carried out in person at our Newport Office.</p><p>This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order</p><p>The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.</p><p><strong>Applicants to note: </strong>CVs sent direct to the IPO will not be accepted.</p><p> Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use.</p><p> This post is being advertised to <strong>Internal</strong>, <strong>across</strong><strong>Government</strong> and <strong>External</strong> candidates at the same time.</p><p> Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.</p><p> We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.</p><p> In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.</p><p> If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via<a href="mailto:recruitment@ipo.gov.uk" target="_blank">recruitment@ipo.gov.uk</a></p><p><strong>For more information on the IPO’s terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IPO Recruitment team</li><li>Email : <a href="mailto:recruitment@ipo.gov.uk" target="_blank">recruitment@ipo.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ipo.gov.uk" target="_blank">recruitment@ipo.gov.uk</a></li></ul><h4>Further information</h4>Commissioners Statement<br>The Civil Service recruits by merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. <br><br>Complaints Procedure:<br>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, please contact;<br>Penny Phillpotts<br>Intellectual Property Office,<br>Concept House,<br>Cardiff Road,<br>Newport,<br>NP10 8QQ. <br><br>If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc1MDYmdmVyaWZ5PTUyZmI2MjY0MzA0ZGJkZTA1OGJmNjRkYWY4YTMwYTk2" target="_blank">IPO Modernised Terms and Conditions (1) Opens in new window</a> (doc, 149kB)

Trade Mark Examiner or Designs Examiner

<h4>Job summary</h4><p><a href="https://www.youtube.com/watch?v=wvskd7njnwc" target="_blank"><strong>Insight into CCS - Webinar</strong></a></p><p><em>Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes! </em></p><p><em>Ready to step up from merely managing systems to designing the future of our entire technology ecosystem? We're seeking X2 Senior Technical Architect to be the driving force behind our next generation of scalable, resilient, and innovative solutions, directly translating business strategy into technical reality. Do you possess the deep technical mastery to mentor a high-performing engineering team while navigating the complex trade-offs between speed, cost, and quality?</em></p><p><strong>Job Summary</strong></p><p><em>We are seeking a visionary Senior Technical Architect ready to own and evolve our enterprise-wide DDaT technical strategy and architecture. You will be the defining authority, responsible for architecting highly scalable, secure, and resilient solutions that directly impact public service delivery. Lead technical governance, mentor high-performing engineering teams, and drive our complex digital transformation journey by translating national strategy into robust technical reality. </em></p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p><em>The team operates as a single, unified unit of 6 (and growing to 10), combining both Enterprise Architecture (EA) and Senior Technical Architecture expertise. While we leverage supplemental support from preferred partners, we always maintain control, with our architects establishing the guardrails and managing the strategic direction of their work. </em></p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><ul><li><p><strong>Own the Technical Vision: </strong>Define the 'how' for all strategic change, ensuring solutions align with the long-term enterprise architecture.</p></li><li><p><strong>Lead Technical Governance: </strong>Champion and implement architectural standards, including Secure by Design, across high-impact projects.</p></li><li><p><strong>Mentor and Guide Teams:</strong> Provide technical leadership and guidance to engineering and architecture teams on complex design decisions.</p></li><li><p><strong>Manage Architectural Risk:</strong> Identify and clearly articulate technical debt and architectural risks early in the investment process.</p></li><li><p><strong>Ensure System Integrity: </strong>Verify that new High-Level Designs (HLDs) are scalable, secure, and fit within the broader CCS technology ecosystem.</p></li><li><p><strong>Drive Strategic Alignment: </strong>Collaborate with Business Architecture to translate strategic goals into practical, resilient technical blueprints.</p></li><li><p><strong>Review Supplier Capability:</strong> Assess the technical viability and integration methods of solutions proposed by market suppliers (e.g., for the Self-Serve programme).</p></li><li><p><strong>Document Architecture:</strong> Lead the creation of clear, concise architectural documentation suitable for senior leadership.</p></li></ul><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p><strong>Enterprise Architecture Governance: </strong>Proven experience in defining and enforcing architectural standards (e.g., through an Architecture Review Board or similar forum) to manage technical debt and ensure system integrity.</p></li><li><p><strong>Secure &amp; Scalable Design: </strong>Deep expertise in designing and leading the implementation of highly scalable, resilient, and secure solutions, including applying Secure by Design principles to large-scale platforms (e.g., IDAM or high-volume transactional services).</p></li><li><p><strong>Strategic Technical Alignment:</strong> Ability to translate abstract business or policy strategy into concrete, actionable technical blueprints, and effectively articulate risks to senior stakeholders (e.g., GCF architecture presentation at 'level zero').</p></li><li><p><strong>Complex Integration &amp; Trade-offs:</strong> Demonstrated experience navigating and making complex technical trade-offs (e.g., speed vs. cost vs. quality) and defining integration strategy for major enterprise systems.</p></li><li><p><strong> Leadership: </strong>Experience in providing technical mentorship and coaching to technical teams.</p></li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Architecture communication</li><li>Architect for the whole context</li></ul><h4>Benefits</h4>Alongside your salary of £59,877, Crown Commercial Service contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><em><strong>Explore fully how we will</strong></em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"><strong> reward</strong></a><strong></strong><em><strong>your work.</strong></em></p><p><strong>Want to make a difference? Find out more about the rewarding work that we do in our </strong><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v3.pdf" target="_blank"><strong>candidate pack</strong></a><strong>.</strong></p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><br><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence on 26th January and interviews will be held WC 9th February either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)</p><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><p>A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Senior Technical Architect

<h4>Job summary</h4>Please refer to job description.<h4>Job description</h4><p><strong>Overview of the job</strong></p><p>Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement.</p><p><strong>Summary</strong></p><p>To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by:</p><ul><li>Providing information and advice to criminal courts, other criminal justice agencies and partner organisations.</li><li>Supervise people on probation subject to community orders and licences and during custodial sentences.</li><li>Contribute to the management of risk.</li><li>Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.</li></ul><p>In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake.</p><p>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p><p><strong>Responsibilities, Activities &amp; Duties</strong></p><p>Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.</p><ul><li>To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations.</li><li>To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high.</li><li>To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.</li><li>To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending.</li><li>To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC.</li><li>To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate.</li><li>To provide cover within your team and to other teams as required.</li><li>To undertake prison, home or other alternate location visits as required.</li><li>To deliver and co-lead accredited programmes commensurate with grade.</li><li>To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.</li><li>Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.</li><li>Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.</li><li>To work within the aims and values of PS and HMPPS.</li></ul><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p><p>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.<br></p><h4>Person specification</h4>Please refer to job description.<h4>Qualifications</h4>You must hold a Probation Officer qualification or be a qualified Probation Officer.<br>PQF Honours Degree/Graduate<br>Diploma and Level 5 Diploma in Probation Practice;<br>Diploma in Probation Studies;<br>Diploma in Social Work (Probation option);<br>CQSW (Probation option)<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Knowledge and understanding of the work of the Criminal Justice System and the Probation Service</li><li>Knowledge of Evidence Based Practice and risk/needs assessment tools.</li><li>A working knowledge of relevant legislation and National Standards</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/8753?entityId=8753" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/8753?entityId=8753</a>

Ministry of Defence

Probation Officer - Dyfed Powys - Haverfordwest (Ref: 8753)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Overview of the job</strong></p><p>Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement.</p><p><strong>Summary</strong></p><p>To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by:</p><p>• Providing information and advice to criminal courts, other criminal justice agencies and partner organisations.</p><p>• Supervise people on probation subject to community orders and licences and during custodial sentences.</p><p>• Contribute to the management of risk.</p><p>• Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.</p><p>In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake.</p><p>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p><p><strong>Responsibilities, Activities &amp; Duties</strong></p><p>Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.</p><p>• To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations.</p><p>• To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high.</p><p>• To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.</p><p>• To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending.</p><p>• To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC.</p><p>• To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate.</p><p>• To provide cover within your team and to other teams as required.</p><p>• To undertake prison, home or other alternate location visits as required.</p><p>• To deliver and co-lead accredited programmes commensurate with grade.</p><p>• To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.</p><p>• Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.</p><p>• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.</p><p>• To work within the aims and values of PS and HMPPS.</p><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p><p>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Knowledge and understanding of the work of the Criminal Justice System andthe Probation Service</li><li>Knowledge of Evidence Based Practice and risk/needs assessment tools.</li><li>A working knowledge of relevant legislation and National Standards</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/8807?entityId=8807" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/8807?entityId=8807</a>

11 Jobs in Pembrokeshire