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Product Manager

<h4>Job summary</h4><p><strong>About the Electoral Commission</strong></p><p>The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.</p><p>As we enter a bold new chapter under our five-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.</p><h4>Job description</h4><p><strong>About the role</strong></p><p>We are looking for a talented <strong>Product Manager</strong> to oversee one of the Commission’s most significant digital projects: the transfer and enhancement of our online voter information service. The ‘postcode lookup service’ provides voters with accurate, location - specific election information and is key to improving democratic participation. Our goal is to bring this service - which is currently provided by the Democracy Club - inhouse, utilising their existing tech stack and building on it where we need to. The Product Manager will play a critical role in this.</p><p>You will:</p><ul><li>Oversee all phases of the product lifecycle, from discovery to live</li><li>Ensure seamless delivery within budget and deadlines</li><li>Drive innovation to expand the information available to voters</li><li>Lead and support a small team, including a senior user researcher and data coordinator</li></ul><p>This is a high-profile and exciting role where your work will directly impact millions of voters across the UK.</p><p><strong>About the team</strong></p><p>You will join our <strong>Digital Communications team;</strong> a collaborative and forward-thinking group committed to delivering user-centred digital services. We value creativity, inclusivity, and continuous improvement. Working with colleagues across the organisation and external partners – particularly Democracy Club who currently run this service - you’ll help shape a service that meets both user and organisational needs.</p><p>This is the first time that the Commission is hiring a team to build a digital service, so you’ll have the opportunity - as a member of this new team - to shape how delivery works at the Electoral Commission and lead on implementing a culture of inhouse delivery.</p><h4>Person specification</h4><p><strong>Who we’re looking for</strong></p><p>We’re seeking someone who combines technical expertise with strong leadership and communication skills. You’ll be comfortable managing complex projects and building relationships with diverse stakeholders.</p><p>Essential skills and experience include:</p><ul><li>Experience in product lifecycle management and Agile delivery</li><li>Ability to lead and motivate teams</li><li>Strong problem-solving and decision-making skills</li><li>Excellent communication and stakeholder engagement abilities</li></ul><h4>Benefits</h4>Alongside your salary of £55,403, The Electoral Commission contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li><p><strong>Why work for us?</strong></p><p>This is an opportunity to play a leading role in a flagship digital project that will make a real difference to democratic engagement. You’ll gain exposure to high-profile work, collaborate with experts, and develop your skills in a supportive environment.</p><p>We offer a strong total reward package, including:</p><ul><li>Flexible working and hybrid model (40% office minimum)</li><li>28 rising to 30 days annual leave + bank holidays</li><li>Civil Service pension scheme (28.97% employer contribution)</li><li>Study support for professional qualifications</li><li>Ongoing learning and development opportunities</li><li>Ride2Work, eye care vouchers and more</li></ul></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>How to apply</strong></p><p>We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.</p><p>When applying, please <strong>provide an anonymised CV</strong> which omits your protected characteristics and any personally identifiable information:</p><p><strong>Do not include:</strong></p><ul><li>Your name, address, phone number, email or other contact details</li><li>Your date of birth or age</li><li>Gender, ethnicity, nationality or other personal identifiers</li><li>A photo of yourself</li><li>Remove educational dates as these are a clear indication of your age</li><li>There is no requirement to include your primary education details.</li></ul><p><strong>Do include:</strong></p><ul><li>Your employment history including employers and dates of employment</li><li>Explanation for gaps in your history</li><li>Your duties, responsibilities and achievements</li></ul><p><strong>If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.<br><br></strong></p><p><strong>Supporting disabled applicants</strong></p><p>The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.</p><p>There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.</p><p>If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.</p><p><strong>Key dates</strong></p><ul><li>Application deadline: 1st Feb 2026 (23:59)</li><li>Interviews (1st stage): Week commencing 16th Feb 2026</li><li>Interviews (2nd stage): TBC</li><li>Anticipated start date: May 2026 (TBC)</li></ul><p>For applicants in devolved nations, interviews may be conducted virtually via Microsoft Teams.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent Acquisition Team</li><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a></li></ul><h4>Further information</h4>Raising a Concern About the Recruitment Process<br><br>At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation.<br><br>If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us.<br><br>How to Make a Complaint<br><br>If you are dissatisfied with any aspect of our recruitment process, you can contact us directly by email:<br><br><a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a><br><br>Please include the following information:<br><br>The job title or reference number<br><br>A clear explanation of your concern<br><br>Any relevant supporting information<br><br>Your preferred contact details<br><br>We aim to respond to all complaints within two working days.<br><br>Our Commitment<br><br>All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018.<br><br>If you require this information in an alternative format, or need additional support, please contact us at <a href="mailto:recruitment@electoralcommission.org.uk" target="_blank">recruitment@electoralcommission.org.uk</a><br><br><a href="https://ce1002li.webitrent.com/ce1002li_webrecruitment/wrd/run/ETREC179GF.open?WVID=933737003x" target="_blank">https://ce1002li.webitrent.com/ce1002li_webrecruitment/wrd/run/ETREC179GF.open?WVID=933737003x</a>

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