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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title:&nbsp;Service Manager&nbsp;
Location:&nbsp;This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary:&nbsp;£40,100
Shift Pattern:&nbsp;12 month fixed term contract,37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.&nbsp;
<h4>About the Role</h4>
We're looking for a Service Manager to join our team based in RBKC. You will manage multiple dispersed services within the area. In this role, you will support your team to deliver person centred care and support to residents who face multiple and complex needs which includes mental health challenges, substance use challenges, and homelessness. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.&nbsp;
You will support them to deliver a seamless and supportive service which enables residents to overcome personal challenges and to achieve their goals. We're looking for someone who is solution focused, has a passion for the resident group we support, and driven to make a lasting change to lives. This is a 12 month fixed term contract with the view that it may be extended into a permanent position in the future.
Some Key Responsibilities include:
<ul>
<li>Leading and motivating a team to deliver high quality care and support</li>
<li>Managing complex situations and driving service improvements</li>
<li>Support a team who directly support individuals in their recovery journey</li>
<li>Working closely with other teams and organisations to ensure the right support is provided</li>
<li>Risk Management, Information Management, and Case Recording</li>
<li>Property and Housing Management</li>
<li>Financial Management</li>
</ul>
<h4>About You</h4>
We are seeking a &nbsp;passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be knowledgeable about the needs of our residents and able to support the team in delivering excellent care. You will bring energy and passion to the role, work flexibly to meet service needs, and contribute new ideas and opportunities to develop the service further while maintaining high standards of excellence.
<ul>
<li>Confident leadership skills and ability to inspire and motivate a team and residents directly</li>
<li>Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds</li>
<li>Experience in frontline, and now able to empower a team to deliver a seamless service</li>
<li>Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>
<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>
<li>Ability to drive the service forward and implement improvements</li>
<li>Ability to work at pace, using initiative, making decisions, and proactiveness in your approach</li>
<li>Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Service Manager

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamAbout KingstonAt Kingston, we’re passionate about our Royal Borough and committed to involving our communities in shaping the future. Our Transformation Programme focuses on building on our strengths, challenging how we work, and delivering positive, sustainable outcomes. We aim to think differently about how services are delivered, working closely with our residents to meet their needs.About the ServiceThis role will sit within the Corporate Transformation and PMO team, which is the engine room responsible for driving the Change &amp; Transformation Programme across the organisation. Kingston has developed a very ambitious transformation agenda, which includes a number of large strategic programmes that will transform the way services are delivered, empowering staff and improving outcomes for residents.&nbsp;We’re a dynamic, innovative and supportive team with a broad skill set, working collaboratively and at pace. No two days are the same, and you’ll have the opportunity to work on a wide variety of tasks with multiple stakeholders. It’s an exciting time to join us if you thrive in a fast-moving environment.About the Role and Our Ideal CandidateAbout the roleThis role will support the Corporate PMO Partner in managing and overseeing the reporting and assurance activities for the Transformation Programme. Working closely with the PMO Partner and other delivery specialists, the post holder will be responsible for coordinating and preparing programme board meeting packs, supporting the smooth running of meetings by tracking actions and ensuring follow-up, supporting stakeholder engagement, and contributing to corporate reporting, all while championing strong governance practices. The role will also include providing dedicated support to specific Transformation Programmes and senior stakeholders, including Programme Managers and Senior Responsible Officers, helping to maintain pace and drive delivery.Above all, you’ll need to be an extremely driven, proactive and super organised self-starter who thrives on achieving change. We’re looking to build sector leaders, people who really want to transform the way we do things.This role is suitable for a graduate with a relevant degree who is looking to play a pivotal role in delivering Kingston’s Transformation Programme. There are lots of opportunities to gain exposure and build meaningful professional relationships with internal and external networks. This role reports to the Corporate PMO Partner and will work closely with the wider transformation team.&nbsp;In this role you will:<ul><li>Provide high-quality programme and project support to Transformation Programme Managers, SRO’s and workstream leads. This could include coordinating workstream activities, maintaining programme plans, analysing data, ensuring documentation is up to date, supporting delivery of milestones, organising workshops and engagement sessions, and acting as a key contact point to keep programme activity moving at pace.</li><li>Maintain and update programme documentation, logs and registers, including risks, issues, decisions and dependencies.</li><li>Assist with the preparation of corporate reports and dashboards</li><li>Provide administrative support to the PMO Partner and the Head of Service, including diary management of the team diary.&nbsp;</li><li>Support with the ongoing maintenance of the Councils project management framework, including updating and creating new processes, templates, guidance and developing training packages. </li><li>Continue to build and develop your project management understanding</li><li>Support the Head of Service in building the profile of the Transformation Programme with the development of communication materials, presentations, and internal announcements.</li><li>Work with colleagues and other stakeholders across the Council in a networked way to drive the transformation and continuous improvement agenda across all services and outcomes.</li><li>Work with our PMO Partner to lead and promote our Project and Programme Management Community of Practice, including coordinating events, working with internal networks, drafting communications and proposing ideas for future events.&nbsp;</li></ul>About youTo be successful in this role, you will bring a blend of flexibility and curiosity.&nbsp; You will be someone who thrives in a dynamic environment and can confidently manage multiple pieces of work at once, even when information is evolving or unclear.&nbsp; You will have:<ul><li>Strong organisational skills, with the ability to juggle competing priorities, manage multiple deadlines simultaneously and maintain accuracy under pressure.</li><li>Understanding and relevant practical experience of project management and delivery</li><li>Understanding of local authorities and the services within including challenges within a local government context</li><li>A positive, forward-thinking mindset, acting as an advocate for change and innovation and demonstrating flexibility when priorities shift.</li><li>A proactive, solution-focused approach, with the ability to anticipate needs and take initiative.</li><li>Good analytical skills, with the ability to interpret information and support reporting.</li><li>Excellent communication skills, with the confidence to engage effectively with stakeholders at all levels.</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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2 Project Management Jobs in Guildford, UK