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This post is within the Highways Design and Delivery Team. As the Engineer, you will provide engineering and technical support, contributing to the design and delivery of a comprehensive range of projects and planned interventions on the highway network. You will provide technical expertise, assist in project management and collaborate with stakeholders to ensure design and implementation work is delivered to a consistent and high standard and in accordance with recognised design guidance and best practice.&nbsp;If you are ambitious, talented, flexible and able to work collaboratively with diverse teams of colleagues to deliver public realm improvements, then come and join us on a journey to excellence that will make Tower Hamlets one of the best places in London to walk, cycle and use public transport.For an informal discussion about this opportunity, please contact Wajid Majid.<a href="mailto:Wajid.Majid@towerhamlets.gov.uk" target="_blank">Wajid.Majid@towerhamlets.gov.uk</a> Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Engineer

<h4>Swim Academy Lead</h4>Location: Waterside / RunnymedeSalary: £32,654 - £36 , 124 - (Grade 6 SCP 22-26 )Working Hours: 37 hours per week Contract Type: PermanantNumber of Positions: 1DBS Check:EnhancedWaterside Farm Leisure Centre / Runnymede Leisure CentreSwim Academy LeadFull Time – 37 hours£32 , 654- £36,124 ( Grade 6 / SCP 22-26 )Closing Date - 29th June We are looking for a full-time Swim Academy Lead to work at Waterside Farm &amp; Runnymede Leisure Centres who can:Key Skills and abilities<ul><li>Lead and develop the STA Swim Academy across both sites</li><li>Manage and lead the team of swimming instructors</li><li>Excellent Customer Service Skills</li><li>Have health and safety knowledge in relation to swimming pools</li></ul>ExperiencePrevious practical experience of 3 years working within the leisure industry and experience in the day to day management of swim schools is essential.QualificationsApplicants must hold a valid STA Certificate Qualification or equivalent from another Governing Body. Not only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Fun, exciting role with opportunities for career development</li><li>Competitive pay &amp; large pension contribution</li><li>Ongoing CPD training</li><li>Part of a multiple award winning team</li></ul>For an informal discussion regarding this role, please contact Recruiting manager – contact number .The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul> <li><a href="view/jobs/docs/0000\500/599/Swim Academy Lead.pdf">Swim Academy Lead.pdf</a> (283kb)</li></ul>





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Swim Academy Lead

&nbsp;Organisation: London Borough of Waltham Forest Salary: &nbsp;PO1 – PO4 £39,855 - £50,574 dependent on experience&nbsp; Retention Bonus/ Market Supplement: £1000 paid in June and December (total £2000 per year) Contract Type: Full-time/Permanent Working hours per week: 36 hours Monday to Friday 9am to 5.15pm Application Deadline: 01/07/2025 Proposed Interview Date(s): TBC Reference: 1772 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp; About the role:&nbsp; The Adult Learning Disability is co-located with the Integrated NELFT Health &nbsp;Team. As a social worker you will be responsible for case managing longer-term, complex caseloads. The Adult Learning disability Teams hold statutory responsibilities for Safeguarding, Reviews, Support Planning and Community Deprivation of Liberty Safeguards (DOLS). Successful applicants are likely to receive a hybrid caseload of both type of work. The Adult Learning Disability Team, work with adults aged 18 and over, to identify and care plan for eligible Social Care and Support needs. Your role will be to manage your own complex caseload, with the support of a Practice Manager and Team Manager. <a href="http://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/Role%20Profiles/SocialWorker_AdultLearningDisabilityTeam.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Your day-to-day responsibilities may include: <ul> <li>Working collaboratively with internal departments, Health Services, Partners, Statutory and Non-Statutory organisations to secure a holistic approach to Assessment, Safeguarding and Care Planning.&nbsp;</li> <li>Conducting Care Act (2014) compliant Assessments, Reviews and Support Plans which seek to promote, retain, and maximise independence where safe and possible to do so.&nbsp;</li> <li>Conducting S.42 Safeguarding Enquiries.&nbsp;</li> <li>Provide person-centred services to vulnerable adults that focus on evidence-based and best practice.&nbsp;</li> <li>Provide professional advice and guidance to colleagues and partner agencies supporting vulnerable people</li> <li>Maintain properly documented case files, records, and information. Prepare reports as required.</li> <li>Proactively develop professional knowledge, skills, and behaviours.</li> <li>All opportunities to prevent, reduce and delay access to social care services are taken</li> </ul> Qualifications and Requirements:&nbsp; To apply, you should have at least 2 years’ experience in a similar statutory role or be able to demonstrate transferable skills to meet the needs of this this post.&nbsp; You will need to have a current registration with Social Work England and provide your Registration Number. We anticipate that an applicant will have the following aptitudes and ability to demonstrate these:&nbsp; <ul> <li>Knowledge and experience of issues relating to adults with Learning Disability, Autism and or dual diagnosis of Mental Health, including relevant legislation, guidance &amp; procedures.</li> <li>Experience of service delivery which is culturally sensitive and responsive to the needs of a multi-cultural community.</li> <li>Ability to work jointly with our Multi Disciplinary NELFT health professionals and part of a duty team.</li> <li>Ability to work under regular supervision from a line manager.</li> <li>Ability to work effectively under pressure, completing Community Deprivation of Liberty Safeguards (DOLS).</li> <li>Ability to prioritise work and risks.&nbsp;</li> <li>Ability to ensure Performance Indicators relating to service areas are met</li> <li>Ability to participate in change effectively</li> <li>Ability to communicate clearly verbally and in writing, and to follow through required actions</li> <li>Commitment to the participation of vulnerable people and their families both at an individual and service level</li> <li>Detailed working knowledge of the Care Act 2014 and other relevant legislation, procedures and guidance relating to children and families</li> <li>Ability to demonstrate understanding of the financial implications for a Local Authority when commissioning care and support to meet needs and an awareness of how to consider other funding streams / means of meeting needs.&nbsp;</li> <li>Awareness of current issues in care and support policy and practice.</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; Continued professional body registration;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Denise Darling-Grant at <a href="mailto:Denise.Darling-Grant@walthamforest.gov.uk" target="_blank">Denise.Darling-Grant@walthamforest.gov.uk</a>&nbsp;.&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Social Worker (Learning Disability Team)

Organisation: London Borough of Waltham Forest Salary: PO3-PO6 £44,331 - £55,620&nbsp;&nbsp; Contract Type: Full-time, Permanent Working hours per week: 36 Application Deadline: 04/07/2025 Proposed Interview Date(s): w/c 14/07/2025 &nbsp; Reference: 1780 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role:&nbsp; We are looking to recruit &nbsp;an experienced Contracts Lawyer to join our Waltham Forest Commercial Law Team. You will be a UK qualified solicitor with at least 3 years Post Qualification Experience in contracts and commercial law. You will be part of small team of Contracts lawyers advising on contract and procurement law across the full range of local authority services including construction, social care, professional and other services and across all types of contractual arrangements. Therefore, you will hold a varied and interesting caseload that will enable you to make full use of your experience while developing further. &nbsp; You will have experience of contract and procurement law especially advising in relation to the new Procurement Act 2023, subsidy regime and all contractual matters. You should have experience in drafting, review and negotiating various goods and services contracts, framework agreements, call-off contracts and advising on the&nbsp;data sharing and GDPR matters.&nbsp;You will be confident in drafting bespoke contractual provisions and demonstrate both a ‘can-do’ and a commercial attitude. The post will be part of the Council’s Lexcel accredited Legal Services and will contribute to the excellent standards of service we deliver to our clients.&nbsp; The salary we can offer will be commensurate with your experience and we are looking to appoint at the upper end of the available salary range.&nbsp; &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Commercial_Contract_Lawyer_1780.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;</a>&nbsp; Key Responsibilities:&nbsp; <ul> <li>Responsible for giving timely and accurate legal advice, undertaking advocacy (where required in the role) and providing guidance and support to clients</li> <li>To deal with complex casework and arrange representation in courts, tribunals or inquiries in order to ensure the Council’s position is represented in the most cost effective and efficient manner</li> <li>Advise and undertake work in all aspects of the responsibilities of the role</li> <li>Keep up to date with all legislation, case law and best practice to assure the quality of legal advice and support to clients</li> <li>Ensure compliance with all relevant professional standards including the Solicitors Code of Conduct</li> <li>Undertake original drafting of complex legal documentation for the areas of responsibility in the role</li> <li>Ensure that risk and conflict of interest is constantly monitored in respect of all casework undertaken&nbsp;</li> </ul> Qualifications and Requirements:&nbsp; To be considered for this position, you should meet the following requirements:&nbsp; <ul> <li>Practising Solicitor or Barrister or FILEX&nbsp;</li> <li>Relevant post qualification experience in the legal profession.</li> <li>Ability to handle complex legal matters within area of responsibility.</li> <li>Excellent communication skills both orally and in writing&nbsp;</li> <li>Ability to work under pressure and meet deadlines whilst handling a diverse workload&nbsp;</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Continued professional body registration;&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Alexandra Jacobs, Principal Lawyer at <a href="mailto:alexandra.jacobs@walthamforest.gov.uk" target="_blank">alexandra.jacobs@walthamforest.gov.uk</a>&nbsp;&nbsp;or 07800 874004 or Jeremy Walling, Assistant Director Commercial Law at&nbsp;<a href="mailto:jeremy.walling@walthamforest.gov.uk" target="_blank">jeremy.walling@walthamforest.gov.uk</a>&nbsp;or 07817 387023.&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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Commercial Contract Lawyer

<h4> Job Description </h4>Overview The London Borough of Harrow has an exciting new opportunity for a Social Worker! Come and be a part of our exciting Team where you will help forge our success from the very start, ensuring our children and families are assessed promptly and receive the right service the first time, after assessment. Our First Response Team operates at the front door with a robust assessment function to assess the needs of the children and families of Harrow. You'll become part of a highly experienced team who work under the evidence based model towards improving the outcomes for children and young people.Please note, the post is subject to enhanced DBS disclosure. About You At Harrow we offer managable caseloads and supportive managers to ensure our children and young people are offered the best start. In order to acheive this you will bring: <ul><li>A proven track record, experience of working and managing a caseload of child in need, child protection and assessing complex children and young people’s needs in Children’s Services.</li><li>Social Work qualification Dip SW, BA (Hons) and/or Masters in Social Work.</li><li>Enthusiastic to work within a team and independently with a manageable caseload and a good level of opportunities for career progression and training.</li><li>Demonstrate an ability to build high quality relationship with children and families and across Children’s Services with internal and external partners.</li><li>Managing a caseload of children in need and child protection</li><li>Chairing professional meetings and managing plans</li><li>Conducting S47 risk assessments jointly with partner agencies</li><li>Presenting cases to child protection conferences</li><li>Completing Single Assessments within timescales</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=6515&amp;hashed=1034132154" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Social Worker/Senior Social Worker

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Corporate Resources and Business Improvement
The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.
About the role&nbsp;
We’re looking for an enthusiastic and dynamic Client Relationship Manager with experience of ERP and HR systems, to manage the relationship with the GLA’s HR Shared Service with Transport for London (TfL). You will work closely with the Head of Business Improvement and the People Function to ensure a high-quality service is delivered for the GLA.
You will have excellent stakeholder and relationship skills, and bring experience of delivering service and process improvements in an HR environment. You will be solution focussed and have experience of delivering change from a user-centred perspective.&nbsp;
What your day will look like
This will be a varied role with key activities including:
Supporting the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures
Working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL
Acting as a key point of contact for colleagues for escalating potential concerns/delivery issues and manage this with TfL, in line with agreed SLAs and the HR Shared Service agreement
Leading on and delivering sustainable solutions to issues affecting the service offer, including on the provision of the MyHR Helpdesk, data for essential GLA statutory reporting, and recruitment service delivery
Meeting regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs
Skills, knowledge and experience &nbsp;
To be considered for the role you must meet the following essential criteria:
Knowledge and experience of ERP and HR systems, in order to integrate and support business processes and functions, optimising efficiency, and providing strategic insights for the organisation
Significant experience of providing project support services in a fast paced, complex and high-profile organisation, working independently and using sound judgement on sensitive issues.
A proven track record of developing and implementing systems and procedures to enable the delivery of effective support services and experience of finding solutions to problems and complex situations that may arise.
A high level of expertise in the use of technology and a clear understanding of the developing technology available, and an ability to use and develop these to enhance business management within the unit.
Job purpose
To manage the relationship with the HR Shared Service with TfL to ensure a high quality service is delivered for the GLA.
To work closely with the Head of Business Improvement and the People Function Senior Team to coordinate project plans and delivery for implementing and embedding a shared service, ensuring these are integrated into wider Unit plans.
Principal accountabilities
Support in managing the transition to the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures
To act as a “global process owner”; working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL
To act as a key point of contact for colleagues for escalating potential concerns/delivery issues and manage this with TfL, in line with agreed SLAs and the HR Shared Service agreement
To lead and deliver sustainable solutions to issues affecting the service offer, including on the provision of the MyHR Helpdesk, data for essential GLA statutory reporting, and recruitment service delivery
To act as a key point of contact for GLA colleagues for escalating potential delivery issues and managing these with TfL, in line with agreed SLAs and the HR Shared Service agreement
To meet regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs
To engage in demand planning conversations with TfL HR, following input from wider People Function colleagues and informed by the People Strategy and work plans
Ensure GLA managers and staff have access to the information needed to ensure they maximum the benefits of the Shared Service with TfL.
To act as the GLA lead on conversations about HR Shared Services developments, including any potential technological or service provision changes
Provide briefing and Secretariat support for senior GLA managers in relation to the HR Shared Service and for relevant senior meetings/ Boards.
Work in accordance with the Authority’s policies and Code of Ethic and Standards.
Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams
Person specification
Technical requirements
Significant experience of providing project support services in a fast paced, complex and high-profile organisation, working independently and using sound judgement on sensitive issues.
Knowledge and experience of ERP and HR systems, in order to integrate and support business processes and functions, optimising efficiency, and providing strategic insights for the organisation
A proven track record of developing and implementing systems and procedures to enable the delivery of effective support services and experience of finding solutions to problems and complex situations that may arise.
A high level of expertise in the use of technology and a clear understanding of the developing technology available, and an ability to use and develop these to enhance business management within the unit
Behavioural competencies
Problem solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 3 indicators of effective performance
Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
Actively challenges the status quo to find new ways of doing things, looking for good practice
Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
Initiates consultation on opportunities to improve work processes
Supports the organisation to implement innovative suggestions&nbsp;
Planning and organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance
Prioritises work in line with key team or project deliverables
Makes contingency plans to account for changing work priorities, deadlines and milestones
Identifies and consults with sponsors or stakeholders in planning work
Pays close attention to detail, ensuring team’s work is delivered to a high standard
Negotiates realistic timescales for work delivery, ensuring team deliverables can be met
Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 3 indicators of effective performance&nbsp;
Actively engages partners and encourages others to build relationships that support GLA objectives
Understands and recognises the contributions that staff at all levels make to delivering priorities
Proactively manages partner relationships, preventing or resolving any conflict
Adapts style to work effectively with partners, building consensus, trust and respect
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership
Communicating and influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.
Level 3 indicators of effective performance
Encourages and supports teams in engaging in transparent and inclusive communication
Influences others and gains buy-in using compelling, well thought through arguments
Negotiates effectively to deliver GLA priorities
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
Advocates positively for the GLA both within and outside the organisation
Strategic thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision
for action.
Level 2 indicators of effective performance
Works with a view to the future, prioritising own and others’ work in line
with GLA objectives
Briefs and prepares team to accomplish goals and objectives
Communicates the GLA’s strategic priorities in a compelling and convincing
manner, encouraging buy-in
Balances own team’s needs with wider organisational needs
Identifies synergies between team priorities and other relevant agendas
Decision making&nbsp;
… is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.
Level 2 indicators of effective performance
Takes decisions as necessary on the basis of the information available
Makes decisions without unnecessarily referring to others
Involves and consults internal and external stakeholders early in decisions
that impact them
Identifies potential barriers to decision making and initiates action to move
a situation forward
Demonstrates awareness of the GLA’s decision making processes and how
to use them
Organisational awareness
… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 3 indicators of effective performance
Uses understanding of differences between the GLA and its partners to improve working relationships
Helps others understand the GLA and the complex environment in which it operates
Translates changing political agendas into tangible actions
Considers the diverse needs of Londoners in formulating GLA objectives
Helps others understand how the media and external perceptions of the GLA influence work
Responding to pressure and change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 3 indicators of effective performance
Clarifies direction and adapts to changing priorities and uncertain times
Minimises the pressure of change for the directorate, lessening the impact for the team
Uses change as an opportunity to improve ways of working, encouraging others’ buy-in
Keeps staff motivated and engaged during times of change, promoting the benefits
Takes ownership for communicating change initiatives clearly, ensuring smooth implementation
Responsible Use of Resources
… is taking personal responsibility for using and managing resources effectively, efficiently and sustainably.
Level 2 indicators of effective performance
Continually looks for opportunities to work more efficiently and sustainably
Reduces team impact on the environment by implementing methods for
reducing use of, reusing and recycling resources
Improves local processes to maximise use of resources
Monitors and stays within budget at all times
Reasonable adjustments
Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework
How to apply
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager David Canham would be happy to speak to you. Please contact them at <a href="mailto:david.canham@london.gov.uk" target="_blank">david.canham@london.gov.uk</a> &nbsp;
If you have any questions about the recruitment process, contact the <a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a> who support the GLA with recruitment.
Assessment process&nbsp;
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: week commencing 28th July 2025
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information&nbsp;
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
Find out which DBS check is right for your employee - GOV.UK (<a href="https://www.gov.uk/" target="_blank">www.gov.uk</a>)
More Support
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Shared Service Client Relations Manager

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About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamHospital Team, Reablement and (START) ServiceThe Hospital Pathway and Reablement (START) Service is dedicated to facilitating safe and timely discharges for residents transitioning from hospital to home. Our multidisciplinary team collaborates closely with NHS colleagues to ensure that individuals receive seamless, holistic care tailored to their unique needs.&nbsp; We empower our residents to regain their independence and confidence, providing personalised rehabilitation care plans that enhance their ability to perform daily activities. We are committed to delivering patient-centered care, where each individual needs, guide the support we offer. We also engage with families and carers, equipping them with the knowledge and resources necessary to foster recovery at home. Our objective is to prevent hospital readmissions but also promote the overall well-being of our residents, enabling them to thrive within their communitiesAbout the Role and Our Ideal CandidateJoin Adult Social Care as an Assistant Team Manager and receive a generous Welcome Bonus of £1000, paid in your first month's salary. With a total package up to £57,172 including bonuses and benefits, this is an excellent opportunity to advance your career in social care.We have an exciting opportunity for an Assistant Team Manager to join our Hospital Pathway Team, to lead and facilitate the hospital discharge service. This role will be based on-site at St Helier Hospital, within the Transfer of Care Hub (TOCH) alongside health partners as a single point of referral for all hospital discharges.&nbsp;Your responsibilities will include:<ul>
<li>Support the Team Manager to lead and manage the hospital pathway team on-site, providing clear direction and support to ensure effective and timely discharges from hospital.</li>
<li>Collaborate with healthcare professionals and their families to develop comprehensive discharge plans.</li>
<li>Oversee the assessment of&nbsp; social care needs, ensuring timely and appropriate interventions.</li>
<li>Monitor and evaluate the discharge process, identifying areas for improvement and implementing best practices.</li>
<li>Foster a positive and inclusive team culture that encourages continuous learning and professional development.</li>
</ul>Reporting directly to the Team Manager, you will play a pivotal role in ensuring that our residents receive person-centred care, from admission to discharge. You will lead a skilled and dedicated team, providing clear direction and guidance to facilitate timely and effective hospital discharge.Your expertise and leadership will help to improve outcomes, reduce length of stay, and promote seamless transitions to community care.&nbsp; Collaboration is key to our success, and you will work closely with external agencies to ensure the best possible outcomes for our residents.&nbsp;If you are dedicated and experienced in working within a hospital setting and discharge pathway, and are looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.About You&nbsp;This position presents an excellent opportunity for experienced social workers who have demonstrated strong management and leadership capabilities, ideally within a local authority context. As a subject matter expert in social care, you will be expected to possess an in-depth knowledge of current legislation, regulations, and guidance pertinent to social work practice.You will play a pivotal role in supporting staff to adopt creative and innovative approaches while effectively managing your own time to meet tight deadlines and demonstrate measurable outcomes. Furthermore, you will be responsible for ensuring the quality of work delivered by your team meets established standards.Key qualifications and competencies for the role include:<ul>
<li>Bachelor's degree or equivalent in Social Work, with a preference for candidates holding a Master's degree.</li>
<li>Registration with Social Work England</li>
<li>Extensive post-qualification practice experience, coupled with strong leadership and managerial skills to effectively manage and motivate a multidisciplinary team of social care professionals.</li>
<li>Thorough understanding of relevant legislation, regulations, and best practices within the field of social care.</li>
<li>Proven ability to collaborate effectively with diverse stakeholders and community partners to achieve shared objectives.</li>
</ul>If you are a dedicated and experienced Social Worker or an established Assistant Manager looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul>
<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>
<li>Flexi-time (Please note, this applies to roles at grades 1-9 only)</li>
<li>Three volunteering days per year in Sutton</li>
<li>Comprehensive learning and development programme</li>
<li>Local and national discounts for shopping, eating out and leisure activities</li>
<li>Interest free season ticket loans</li>
<li>Local Government Pension Scheme</li>
<li>Car parking scheme</li>
<li>Bicycle loan facilities and cycle to work scheme</li>
<li>Zip car scheme</li>
<li>Free eye tests and contribution towards glasses</li>
<li>Confidential wellbeing and counselling support</li>
<li>Subsidised gym membership</li>
</ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.

London Borough of Sutton

Assistant Team Manager (Hospital Pathways Team)

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About the Role and Our Ideal CandidateWe are a groundbreaking, innovative housing partnership working as a not for profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton.The housing stock is owned by the London Borough of Sutton, the day to day management, maintenance and asset investment is the responsibility of SHP. We embarked on a large&nbsp; transformation programme for both residents and colleagues, have achieved Customer Service Excellence and the&nbsp; Domestic Abuse Housing Alliance (DAHA) accreditation, and will be delivering our new asset investment programme based on the best stock condition survey data in the sector, delivering investment to residents homes, fire and building safety works along with much more.&nbsp; We have a strong commitment to colleague engagement, health, wellbeing and flexible working.We are looking for&nbsp; a skilled professional who is able to lead the Home Ownership Service reporting to the Operations Director.&nbsp; The successful candidate will be responsible &nbsp;for a range of duties including&nbsp; service and major works billing and collection, right to buy and resales, leading the buy back and acquisition programme on behalf of LB Sutton, carrying out Section 20 consultation for major works, procurement and long term qualifying agreements, representing SHP for regeneration sites and develop new business opportunities to provide leasehold and shared ownership services for third party organisations, and will be able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for residents and partners. &nbsp;An ambitious and inspirational leader you will inspire colleagues with their passion for home ownership and customer service excellence. You will have a proven track record of achievement at senior level in social housing, either with a local authority or a registered provider.&nbsp; It is desirable for you to be a member of a relevant professional body such as the Chartered Institute of Housing or equivalent or be willing to undertake professional development leading to a qualification.&nbsp; You must be passionate about excellent customer service, meeting challenging performance outcomes and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with colleagues at all levels. With experience of operating at a senior leadership level in a housing context, you’ll have experience of budgeting, financial forecasting and reporting within a commercial setting and a good understanding of housing and landlord regulatory compliance requirements. Commercially driven and able to deliver efficiency savings and achieve value for money but through collaborative working to achieve the best outcomes for tenants. Experience of working in a client / contractor relationship delivering performance and financial targets will be a key part of this role. Out total reward offer includes:<ul>
<li>33 days annual leave, plus 8 statutory holidays</li>
<li>Local Government Pension Scheme</li>
<li>Simply Health medical cash plan</li>
<li>Modern and flexible working environment&nbsp;</li>
<li>Hybrid working&nbsp;</li>
<li>HOME Awards</li>
<li>Personal and professional development</li>
</ul>Before applying please refer to the Role Profile and ensure you meet the essential criteria.&nbsp;

Home Ownership Lead

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Vac DescriptionCognus Educational Psychology Service is looking to recruit an Educational Psychology&nbsp; Assistant (EPA) to join the team. The Assistant will be based in a local school or college and work under the supervision of an Educational Psychologist in the Cognus team. This is an exciting opportunity for an aspiring Educational Psychologist to develop skills in a number of areas prior to applying for a place on the doctoral training course. Cognus EP service has close&nbsp; connections with the London Doctorate courses and has supervisors and tutors from the UCL / IOE doctorate program among the team.&nbsp;About You&nbsp;We are seeking to appoint someone who is enthusiastic, willing to learn, able to work as part of a school team and to be able to show initiative. The Assistant will apply psychological theory and practice in direct work with pupils and families, and work to undertake the recommendations of a qualified Educational Psychologist linked to the school. It is anticipated that the role will involve direct intervention work with children, young people and families as well as to gather information about the needs of pupils to support the work of the EP. The role will also involve assisting in delivering of training for school staff, workshops for parents/carers and the creation of resources for the school.&nbsp;For more information and to apply click <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/" target="_blank">here</a>About the Role and Our Ideal CandidateCognus Educational Psychology Service is looking to recruit an Educational Psychology&nbsp; Assistant (EPA) to join the team. The Assistant will be based in a local school or college and work under the supervision of an Educational Psychologist in the Cognus team. This is an exciting opportunity for an aspiring Educational Psychologist to develop skills in a number of areas prior to applying for a place on the doctoral training course. Cognus EP service has close&nbsp; connections with the London Doctorate courses and has supervisors and tutors from the UCL / IOE doctorate program among the team.&nbsp;About You&nbsp;We are seeking to appoint someone who is enthusiastic, willing to learn, able to work as part of a school team and to be able to show initiative. The Assistant will apply psychological theory and practice in direct work with pupils and families, and work to undertake the recommendations of a qualified Educational Psychologist linked to the school. It is anticipated that the role will involve direct intervention work with children, young people and families as well as to gather information about the needs of pupils to support the work of the EP. The role will also involve assisting in delivering of training for school staff, workshops for parents/carers and the creation of resources for the school.&nbsp;

Educational Psychology Assistant

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We’re seeking Area Tenancy Managers to join Brent’s Housing Management Service and help us deliver our fantastic transformation agenda!
&nbsp;
An excellent offer….
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The Post
As an Area Tenancy Manager (Housing Officer), you’ll manage end-to-end tenancies for a patch of social tenants or licensees. You will provide varied support to Brent residents to help them live safely and comfortably in their homes, acting as the face of the landlord for your patch.
You'll have the opportunity to develop detailed knowledge across various areas of tenancy management, including voids, lettings, income and arrears, anti-social behaviour (ASB), and providing support based on an individual person’s needs. This role is an excellent career opportunity to develop varied skills, experience and knowledge across the social housing sector.
With a consistent and smaller patch of properties, you’ll improve the quality and perception of the Housing Management Service. You’ll work with services across the Council to ensure vulnerable tenants have access to services they need, and Brent’s estates and homes are good quality, safe, and secure.
You will also uphold the guidelines set out by the Social Housing Regulation Act 2023, demonstrating a commitment to improving standards and ensuring the safety and quality of our social housing in compliance with this critical legislation.
The Person
We’re looking for resilient individuals who thrive in dynamic environments and are not afraid of hard work. You will have excellent customer service skills, empathy for people and a clear focus on tenant satisfaction and getting results.&nbsp; We promote values and expect our people to be motivated by improving the wellbeing of their tenants, and making positive contributions to their team and the service. &nbsp;
Knowledge of local authority statutory and support services related to housing, awareness of relevant housing legislation and welfare benefits, and excellent organisational and IT skills are essential. &nbsp; You’ll excel in this role if you are committed to making a difference, can work independently, and are eager to learn and develop your career.

350 Jobs in Reigate RH2, UK