This vacancy has expired and is for reference only

Renewals and Tenancy Adviser (Part time job share)

Employer: Notting Hill Housing

  • Reference: P00000671-17-08
  • Published on: Fri 11/08/2017 13:58 PM
  • Closing on: Fri 25/08/2017 13:58 PM
  • Working Pattern: Part Time, Permanent
  • Hours: 14-18
  • Salary: £28,031 to £31,146 pro rata
  • DBS Check: No
  • Location: Islington

Experienced in tenancy management? Good with numbers? Good with people?

Folio London is part of Notting Hill Housing Group, a not-for-profit organisation which has been providing homes for Londoners for more than 50 years. We own and manage a growing portfolio of properties across the capital and let our houses and flats to our customers at market rent (private rent). We believe that we could always do more and in 2018 we plan to merge with a like-minded partner, Genesis Housing Association so that together we can make a bigger difference for those in housing need across London and the south east of England.

We're offering a fantastic part-time opportunity for you to join us at an exciting and busy time. We need your experience of tenancy management to help us as we grow. We put our customers at the centre of what we do. As a Renewals and Tenancy Advisor you'll support our Portfolio Management Officers to deliver a great service by overseeing four integral parts of the lettings and tenancy process.

Your work will be vital to our team. We'll trust you to manage tenancy renewals (and associated rent increases), new tenancy administration, mid-term tenant changes and the tenancy deposit process. Alongside this the team will also look to you to ensure we collect the right data so that our reports and KPI information is up to date and accurate, as well as looking for opportunities for us to improve.

So you'll not only be critical in maximising our income but also in ensuring that we are robust in terms of compliance and are striving to continuously improve. For these reasons you'll have some experience of tenancy management and record keeping as well as exceptional attention to detail and organisational skills.

We'll also expect you to be an amazing relationship and rapport builder because you'll get to work with a range of colleagues, customers and other stakeholders every day. To keep the team working smoothly you'll share our 'can do' attitude, be confident to work independently - contributing to the work of a busy team.

In return for your hard work, we'll support your ambitions by offering you opportunities to learn about and be involved in the management of a portfolio of investment properties.

We also offer you great benefits (pro-rata for part time working) including 25 days annual leave (plus bank holidays), health cash plan, season ticket loan, cycle 2 work scheme, childcare vouchers, life assurance and a generous contributory pension offer.

Please note that this is permanent opportunity as part of a job share for 14 - 18 hours per week across 2-3 days, Wednesday to Friday.

Please note that short listed candidates will be invited to complete the following stages in our selection process:

Selection Process

Applications close at midday on 25 August 2017

Candidates who are short listed will need to complete the following stages of recruitment:

* Technical test & interview - 1st September 2017

About us
We are excited to be merging with Genesis Housing Association to form a larger organisation which will enable us to meet our shared ambition to do more for people in housing need across London and the south east of England. We are committed to recruiting and retaining the best talent while we continue to deliver great services alongside our integration to become one organisation. You can find out more by visiting our website:

Equal Opportunities

We are committed to equality of opportunity and are proud to be certified as a Disability Confident Employer.