Senior Income Officer
Employer: Clarion Housing Group
- Reference: CUS3010
- Published on: Tue 08/08/2017 16:22 PM
- Closing on: Tue 22/08/2017 16:22 PM
- Working Pattern: Full Time, Permanent
- Hours: 36
- Salary: £39765 per annum
- DBS Check: No
- Location: Islington
CONTRACT TYPE/LENGTH: Permanent
Looking to make a difference in 2017 with a new and exciting challenge?
We have a great opportunity for an experienced Senior Income Officer to make their mark in our newly merged housing group.
Reporting to a Regional Income Manager, as a Senior Income Officer you will ensure that the services delivered support the delivery of the Group's income management service and aim to maximise the amount of rent collected from our tenants whilst minimising their financial hardship.
You will be required to proactively respond to changes in welfare benefits and ensure that specialist officers are fully conversant in the full range of benefits available to our customers.The successful applicant will have a proven track record of advising upon and dealing with complex arrears cases as well as leading a team in an income, debt recovery or credit control environment.
You will have an excellent knowledge of Housing Benefit and Welfare Reform issues and be able to communicate effectively with a wide range and level of people and organisations and to be able to deal with customers facing difficult situations.
Closing Date: 12 midday on Tuesday 22nd August
Interviews will be held in London (Islington) on week commencing 4th September
When applying please use Google Chrome
This post is subject to a Basic Criminal Record Check Clearance.
We are committed to equal opportunities in employment and service delivery