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Job Title: Waking Night Support Worker Starting Salary: £24,790 progressing to £27,269 + time and a third for working between 10pm and 7am, plus 6% MUSHA payment for weekend working - per annum (pro rata for part time) – pay award pending Hours: 35 Location: Watford Contract Type: Permanent Directorate: Adult Care ServicesThis post is only available to Female applicants as permitted under the Equality Act 2010We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>About the team</h4>Cassio Metro is a supported living service. Supporting people to live independently in their own homes.People we support have a dual diagnosis of learning disabilities and mental health issues. They can display behaviours of concern and need emotional support to manage their everyday lives.<h4>About the role</h4>Working in peoples’ own homes in Cassio Metro, to support them with:<ul><li>Meeting their basic daily needs and achieving their goals</li><li>Personal hygiene, eating and drinking</li><li>Keeping their homes clean</li><li>Managing their money</li><li>Taking their medication</li><li>Attending health appointments</li><li>Joining in with social and leisure activities at home and in their local community</li><li>Updating paperwork</li></ul><h4>About you</h4>Essential:<ul><li>Hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship)</li><li>ICT skills</li><li>Experience of providing direct support and reviewing support plans</li><li>Experience Leading and coordinating shifts on a regular basis</li><li>Experience supervising junior staff</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC6 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:karen.sweeney@hertfordshire.gov.uk" target="_blank">karen.sweeney@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Waking Night Support Worker

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We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support. Opportunities to join our Futures team, working for our Care Experienced young people don’t come around very often, such is the stability and commitment in the team.
The Futures team have been graded OUTSTANDING by Ofsted, who describe our personal advisors as “ Passionate and highly committedpatient and tenaciousoften go over and beyond expectations”.
We have loads of ideas for our next steps, co designing with our young people. So, this is an ideal time to join our team. If you have the dedication and determination needed and share our aspirations for young people, please let us know and apply to join us.
Interested to Find Out More? You can review our full job description details, and person specification information here. You are also welcome to contact us for a chat before applying by emailing us at, <a href="mailto:adamsmeltzer@sthelens.gov.uk" target="_blank">adamsmeltzer@sthelens.gov.uk</a> <a href="mailto:dominictumelty@sthelens.gov.uk" target="_blank">dominictumelty@sthelens.gov.uk</a>
This post is subject to Enhanced DBS Disclosure
Interviews will be held on 31/07/2025
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
Thank you for your interest in working for us.


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Personal Advisor

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Halton Borough Council is looking to employ a Community Care Worker, to work within Halton’s Hospital Discharge Team, based at Warrington Hospital.The Hospital Discharge Team is and an Adult Social Work Discharge Team responsible for completing timely strengths-based assessments, to facilitate hospital discharge for adults over the age of 18 years. The focus of the role will be working with a range of service user groups (older people, adults with learning disabilities and adults with physical and sensory difficulties, challenging discrimination whilst promoting independence.Hours: 37 per week, Monday to FridayYour Contributions:We are looking for an enthusiastic, motivated and proactive person to join our team, to provide assessments for adults who are identified as having social care needs and require support on discharge from hospital.As a Community Care Worker you will undertake social care assessments, mental capacity assessments and work closely with health colleagues and provider agencies. Applicants should have experience of working in a social care setting. The ability to develop supportive relationships, promoting independence and well-being are key for this role. You will be highly motivated and have experience of working as part of a team. The successful applicant will need to have good interpersonal and communication skills and be able to work well with colleagues and partner agencies, be flexible in their approach and be willing to continually improve their own practice and service provision.Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Flexible working arrangements </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Ian Tye (Practice Manager – 0151 511 5468) or email <a href="mailto:ian.tye@halton.gov.uk" target="_blank">ian.tye@halton.gov.uk</a>Interviews will take place in August 2025.At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Community Care Worker - Halton Discharge Team – Warrington Hospital

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We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as a Family Hub Navigator
An exciting opportunity has arisen to support the implementation of St Helens to a Family Hub model.
 The Family Hub Navigator will be the first point of contact for children and families, enabling a positive and smooth transition to the most relevant internal or external services. Working closely with the Family Hub Managers and Family Hub partners, the Family Hub Navigator will support the development of St Helens Family Hubs and Early Help offer. They will promote Family Hub and Children's Centre services to wide range of audiences and identify opportunities as to how services can be further developed to best meet the need of St Helens children and Families.
 
Interested to Find Out More? You can review our full job description details, and person specification information here.
 
This post is subject to Enhanced DBS Disclosure
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. 
 


St Helens Council is a Disability Confident Leader.
This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Family Hub Navigator

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Advanced Practitioner, Working Age Team
An exciting opportunity has arisen to join and be part of the Working Age, Adult Social Work Team as one of our Advanced Practitioners.
The Working Age Social Work Team is responsible for adults from the age of 18 to 67 with a Learning Disability, Physical Disability, or a Diagnosis of a Severe and Enduring Mental Health need. The team is also responsible for the statutory provisions under the Mental Health Act 1983 and runs the Council’s AMHP rota. 
The Social Work team is extremely busy, and the work undertaken is complex and challenging.
As one of our Advanced Practitioners you will carry a small but complex caseload made up of all the different service user groups the team works with. Your main role within the team will be to support the Team Manager and AMHP Lead with the day-to-day operational functions of the team. This will include, the management of duty, management of safeguarding, supervision of social workers and assessment and review workers and the allocation of work under the Care Act 2014. 
The team also undertakes a huge amount of legal work and has an excellent working relationship with the Councils Legal Team. The team works very closely with colleagues in Merseycare, we have a social work presence in all the Mersey care in-patient wards which are now across the whole footprint of the Merseycare region.
We are also proud to have implemented a new Homelessness Social Work post, which works with the homelessness population in St Helens, this post is attached to the Social Work team however operates within the outreach service, YMCA and Salvation Army. 
The successful candidate will have an opportunity to develop their social work skills as part of the management team and contribute to the overall success of the Working Age Service helping it to achieve its statutory functions and compliance in terms of process and procedures. 
The successful candidate should be a qualified AMHP, BIA and/or Practice Educator or be willing to undertake the training for these roles.
In return you will be provided with management support from the Team Manager and AMHP Lead.
You will be part of a very supportive team, receive monthly supervision, informal supervision, appraisals, one to one support and monthly team meetings and have access to on-going training and development. 
For an informal chat please contact Gemma Johnson, Team Manager, Working Age on 01744 675259 or if you would like to come and visit the team prior to applying we would be happy to arrange an informal meeting, where you can meet the team and ask any questions. 
 




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Roles That Matter
 
See Job Description and Person Specification attached.


Full Job Description &amp; Person Specification Documents are included with this advert.
This is an Enhanced Disclosure post (delete line if not applicable)
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
Equality &amp; Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

Advanced Practitioner

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Assessment and Review Worker Working Age, Adult Social Work Team. 
 
An opportunity has arisen to join the Working Age Team, which is part of the Adult Social Work Department for St Helens Council. 
The team works with adults who are in need of social care intervention between the ages of 18 - 67. The team undertakes a wide range of work with people with a Physical and Sensory Disability, Learning Disability and Severe and Enduring Mental Health Issues. The Working Age Team is part of a well-run Peoples’ Service, ensuring that key employer standards and support are available around training, appraisal, caseload management and supervision, both formal and informal.
As one of our Assessment and Review Workers you will be responsible for undertaking annual reviews of commissioned care packages, supported living placements and residential/nursing care. You will also support the AMHPs on the AMHP rota who will complete Mental Health Act Assessments within the community or hospital setting. This role may take you out of core working hours, but we offer lieu time and overtime. 
You may also be asked to support the Social Workers on complex cases and to undertake joint visits, this would include Safeguarding. 
In return we offer monthly formal supervision, appraisals, on-going training, and a very supportive team. We have monthly team meetings and practice groups. There is regular access to the management team who will provide you with support and advice. The Team follows an Agile Hybrid Model of working and our main hub is at Atlas House. All IT Equipment is provided to facilitate working in this way. Our current benefits package for this role includes:
·Out of hours enhanced payment available, should there be a requirement to work outside core office hours to complete an assessment. ·Free parking when using the hub. ·Additional holiday purchase scheme. ·Flexible working schemes with the possibility to accrue an additional flexi day’s leave per month. This post is subject to Enhanced DBS Disclosure. A full driving license and access to a vehicle is required for this role. For further information or an informal discussion, please contact Gemma Johnson, Team Manager on 01744 675259. If you would like to visit the team to discuss the role, we would be happy to arrange a suitable time to come in and meet us. 
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
 
 




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Roles That Matter
 
See Person Specification and Job Description attached.


Full Job Description &amp; Person Specification Documents are included with this advert.
This is an Enhanced Disclosure post (delete line if not applicable)
St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.
Equality &amp; Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

Assessment And Review Worker

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7848/FVS_Inclusion_Officer_Advert_TCT_EBR.pdf" target="_blank">FVS_Inclusion_Officer_Advert_TCT_EBR</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7850/FVS_Inclusion_officer__outline_TCT_EBR.pdf" target="_blank">FVS_Inclusion_officer__outline_TCT_EBR</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7851/Application_form-Alsager_school_From_Jan_2025.doc" target="_blank">Application_form-Alsager_school_From_Jan_2025</a></li>
</ul>

Please visit:&nbsp; <a href="http://www.thecornoviitrust.org" target="_blank">www.thecornoviitrust.org</a>



INCLUSION OFFICER
To work in the school’s Inclusion Unit&nbsp;

37 hours; 39 weeks [term time plus 5 days]

Grade 6: SCP 12-17 £23,909 - £26,523 p.a. (actual salary)
[FTE Whole year £27,711 - £30,060]


Responsible to the Assistant Head, you will be working in partnership to facilitate the delivery of support and guidance to individual students and groups of students with social and/or emotional/behavioural difficulties.
The successful candidate will have previous experience of working in the education fields and/or Learning Support and working with young people.


Closing date:&nbsp; 12 noon Monday 14th&nbsp;July 2025.
Interviews to be held:&nbsp;Wednesday 16th&nbsp;July 2025.

Full details and an application form can be downloaded from our website:
Vacancies - The Cornovii Trust <a href="http://www.thecornoviitrust.org" target="_blank">www.thecornoviitrust.org</a> or contact us on 01270 871100
The appointment is subject to satisfactory pre-employment checks, including an enhanced DBS disclosure.

Alsager School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Inclusion Officer

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We are St Helens Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as A Safeguarding Secretary within Children’s Social Care St. Helens Council is looking for a highly motivated and organised person to join the busy Business Support Team supporting the Safeguarding Team.
This post will be responsible for arranging and minuting safeguarding meetings, providing a comprehensive and confidential service to the team; undertaking the associated administration work on the safeguarding systems and management information for the department.
This post is an opportunity for a self-motivated individual who possesses excellent written and verbal communication skills and has the ability to liaise with customers, managers, colleagues and other agencies. The successful applicant must have experience of minuting meetings.
This is a part time role based on a 2 week alternating rota, working 2 days one week and 3 days the next.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
 


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a>
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Safeguarding Secretary

We are currently recruiting for Care Assistant – Day and &nbsp;Nights to work at Millbrow Care Home&nbsp;Hours ranging from: 22 – 33 hours per week. Shifts set over a 7 day period and include weekends and bank holidays.Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey.&nbsp;Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives.&nbsp;It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.Our Team:Are you somebody who can create a safe and supportive environment for residents with a range of complex health conditions? Then this could be just the role for you!&nbsp; &nbsp;Millbrow is a 44 bedded nursing home situated in WidnesBoth roles also attract a 9.16% pay allowance with an additional 10% allowance for night working 19.45 - 08.00.&nbsp;We recognise that it takes an individual with inspirational passion and a kind nature to make a difference to the lives of others and our Care Homes will give you the opportunity to get to know the residents and their families and help ensure that truly personalised care is delivered.You will supervise, mentor and develop a team of care workers and provide the highest standards as well as having the opportunity to work in a multidisciplinary team.Your Contributions:<ul><li>Experienced in providing person-centred care in line with individual care plans, including addressing personal care needs and encouraging physical support.</li><li>Skilled in maintaining verbal and written records and effectively communicating with service users and colleagues.</li><li>Proficient in spoken English with the flexibility to work varied hours and cover shifts as needed.</li><li>Strong team player committed to collaborative work within a care setting.</li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development&nbsp;</li><li>Free Car Parking at HBC sites&nbsp;</li><li>Flexible working arrangements&nbsp;</li><li>Car leasing schemes</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Jayne Adamson on 0151 511 6584At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects.&nbsp;We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual.&nbsp;This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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Care Assistant - Days and Nights 

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We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
Making A Difference as a Contact Cares Advisor in the Adult Social Services Department. St Helens Cares is an innovative approach to delivering Health and Social Care in St Helens; bringing together a wide range of public and community service organisations to work in partnership, with a united goal of improving people’s lives and improving the place as a whole. St Helens Borough Council is proud to be part of this partnership. Contact Cares; has streamlined and simplified the way residents access health and social care services from nursing assessment to social care; reablement to audiology, safeguarding to occupational therapy. Contact Cares is also playing a vital role in the response to the Covid-19 pandemic, supporting vulnerable residents to access the relevant services in times of uncertainty and contributing to the local and regional Test and Trace Service. Based at Nightingale House (adjacent to Whiston Hospital), our Contact Cares Advisers (Customer Service Centre) will operate within a multi-disciplinary health and social care setting from 8am to 10pm, 365 days per year, providing support, guidance, signposting and access to services at the first point of contact. Your role will be to provide a prompt, effective and efficient referral and initial assessment service to inbound customer enquiries. You will have experience of working in a customer focussed environment with confident and clear communication skills. You will also be resilient and able to appropriately deal with sensitive, emotive and challenging health and social care matters. You will work on a shift rota which operates between 8am and 10pm, including weekends (4 weeks in 14 weeks) and bank holidays. Working for St Helens Borough Council · We will provide you with the necessary training and support including track and trace scripts and processes, adult and children safeguarding processes, system training, non-complex assessment training and much more to enable you to successfully undertake the role. On-going training will be provided as the service continues to develop. · We are a strong, resilient Council, that respects and values the individuality and diversity that every employee brings to the Council. · We seek to create a positive, open and progressive working environment. · We offer attractive salary and relocation package · We offer an excellent pension scheme · All Council workplaces have been assessed and are operating in accordance with social distancing guidelines. Interested to Find Out More? For an informal discussion please contact Leisel Pilling on 01744675338.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a>
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

10 Social Care Jobs in Alderley Edge SK9, UK