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<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Overview of the job </strong>Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support.<strong>Summary </strong>To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU).<p>To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate.<br>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p>May be required to participate in out of hours on call rota.<strong>Responsibilities, Activities &amp; Duties </strong>Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. • Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.<br>• Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.<br>• Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc.<br>• Responsible for the professional development of cluster staff<br>• Responsible for developing and deploying the Cluster Training Needs Analysis<br>• Ensure effective cluster employee recruitment and induction<br>• Act as cluster lead for performance &amp; quality<br>• Act as cluster lead for audits and inspections<br>• Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.<br>• Responsible for the management of the Business Manager and the administrative support functions within the cluster<br>• Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy<br>• Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings<br>• In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison<br>• Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary<br>• Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.<br>• Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.<br>• Senior Management responsibility for estates, buildings and maintenance activities within the cluster<br>• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes<br>• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies<br>• Work within the aims and values of NPS and HMPPSThe duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.Technical 1Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. ? Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility: o Diploma in Probation Studies o Diploma in Social Work (with Probation Option) o CQSW (with Probation Option) Knowledge of the wider criminal justice system<h4>Person specification</h4>Please refer to Job Description<h4>Qualifications</h4>Probation Officer Qualification<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Delivering at Pace</li><li>Changing and Improving</li><li>Leadership</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Please refer to Job Description</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13965?entityId=13965" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13965?entityId=13965</a>

HM Prison & Probation Service

Senior Operational Support Manager & Deputy Head of Resettlement - East of England (Ref: 13965)

<h4>Job summary</h4><p>The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.</p><p>Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more <a href="https://careers.homeoffice.gov.uk/role/frontline-and-operational/immigration-enforcement" target="_blank">on our careers pages.</a></p><p>The role is in the operational arm of the Foreign National Offender Returns Command (FNO RC), Immigration Prison Team.</p><p>Foreign National Offender Returns Command’s (FNO RC) objective is to protect the public by deporting or removing FNOs who commit criminal offences, and to actively monitor and manage FNOs released into the community. We manage each case through the legal process, negotiating barriers such as travel documents and ensuring that the use of immigration detention is appropriate.</p><h4>Job description</h4><p>The Immigration Prison Teams (IPT) make a real impact. As an IPT Officer, you’ll work at the heart of a fast-paced environment, engaging with Foreign National Offenders (FNOs) and collaborating with a wide range of stakeholders across the Prison and IRC estate. This is a role where no two days are the same, one moment you’ll be supporting an FNO through complex processes, the next you’ll be working with prison governors, immigration caseworkers, voluntary sector partners, law enforcement, and offender managers.</p><p>Your ability to build strong relationships and communicate with empathy will be key to progressing cases toward removal or release. IPT operates from 13 embedded hubs across the UK, with some teams taking on mobile roles to provide flexible, regional support, so you’ll be part of a network that thrives on collaboration and adaptability. </p><p><strong>Key Responsibilities</strong></p><p>Key responsibilities will include (but not be limited to):</p><ul><li>Engaging with case owners, prison staff, and FNOs to progress and conclude cases through clear and empathetic communication.</li><li>Promoting compliant returns, including supporting the Facilitated Removal Scheme (FRS).</li><li>Conducting FNO inductions, screenings, and interviews (including Asylum and NRM) to establish identity and nationality.</li><li>Serving deportation paperwork, explain processes to FNOs, and accurately update Home Office systems.</li><li>Monitoring FNO health and vulnerabilities, escalate concerns, and attend Assessment Care in Custody and Teamwork (ACCT) reviews when immigration impacts wellbeing.</li><li>Acting as IPT point of contact for prison queries, manage imminent release cases, perform duty officer shifts, and travel to remote prison sites as required.</li></ul><p><strong>Working Pattern</strong></p><p>Due to the business requirements of this role, it is only available on a full-time basis.</p><p><strong>Shift Working Roles</strong></p><p>These are shift working roles and so you must be 18 years or over.</p><p>Your basic shift pattern will range from 07:00hrs – 19:00hrs to cover the duty desk and be available to work in the prison and detention estate. This may be extended to 20:00hrs from April 2026.</p><p>There will be occasions when early starts, and late finishes may be required, but they would not regularly exceed the hours above. You would be required to work every other weekend, and some public holidays.</p><p>Successful candidates will need to be able to attend for all shifts including early starts.</p><p><strong>Training</strong></p><p>You will need to undertake, and pass, Personal Safety Training at Level 2 and attend a full immigration course, expenses paid, which will be held in Croydon.</p><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li>Ability to work under pressure with limited supervision in a prison setting.</li><li>Sound interpersonal, communication and relationship building skills</li><li>A resilient and flexible mindset</li><li>The ability to work in a team and understand how your role fits into the wider operation</li><li>Familiarity with computers and a basic knowledge of Word and Excel.</li><li>Written skills.</li><li>Confidence working collaboratively and empathically across teams and with external partners.</li></ul><h4>Licences</h4>Due to the nature of the work and/or the geographical area, driving is a key requirement for this role. Applicants must have a full valid UK manual driving licence. This role is based in HMP Highpoint with an expectation to travel to other HMP sites in the region where requested.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Making Effective Decisions</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Working Together</li></ul><h4>Benefits</h4><p>In addition to your salary, a career with the Home Office offers a range of benefits, including:</p><ul><li> A Civil Service pension with an employer contribution of 28.97%.</li><li> In-year reward scheme for one-off or sustained exceptional personal or team achievements.</li><li> 25 days annual leave on appointment, rising with service to 30 days.</li><li> Eight days of public holidays, plus one additional privilege day.</li><li>This role currently attracts Annualised Hours Allowance (AHA) of 23.5% which equates to an additional £7261 to £7624 per annum.</li><li>Further information can be found <a href="https://careers.homeoffice.gov.uk/allowances#annual-hours" target="_blank">on our website.</a></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p>This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. </p><p>We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee these will not, where necessary, be revised.</p><p> 1. Application - by <strong>02 February 2026</strong>.</p><p>As part of the application process, you will be asked to complete:</p><ul><li>A statement of suitability (personal statement) (maximum 500 words</li><li>Provide evidence of the behaviour - Working Together (250 words maximum).</li></ul><p>The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.</p><p>For guidance and information on how to construct your application Personal Statement and Behaviours, you are encouraged to visit <a href="https://www.civil-service-careers.gov.uk/how-to-write-your-cv/" target="_blank">Civil Service Careers</a> website.</p><p> 2. Sift - Week commencing <strong>02 February 2026</strong>.</p><p>The sift will be held on the Personal Statement and Behaviour Working Together.</p><p>The Personal Statement will be scored for all candidates. Those candidates who achieve the minimum pass score for the Personal Statement will progress to a further sift where the Behaviour Working Together will be scored. These candidates will receive a sift score for both elements.</p><p>Should a high volume of applications be received, the sift will be conducted only on the Personal Statement only.</p><p> Candidates who fail to meet the minimum pass score for the Personal Statement will not have their Behaviour scored and will only receive a sift score for the Personal Statement. </p><p> 3. Interview - Week commencing <strong>23 February 2026</strong>.</p><p>If you are successful at sift stage you will be invited to an interview that will be Behaviour and Strength based questions.</p><p>The interview will take place on MS Teams.</p><p>For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit <a href="https://www.civil-service-careers.gov.uk/assessments-and-interviews/" target="_blank">Civil Service Careers</a></p><p><strong>Problems during the application process</strong></p><p>If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact <a href="mailto:hocandidates.grs@cabinetoffice.gov.uk" target="_blank">hocandidates.grs@cabinetoffice.gov.uk,</a> including the vacancy reference, at least two working days before the vacancy closes. Further information can be found <a href="https://careers.homeoffice.gov.uk/applying#selection-problems" target="_blank">on our website</a>.</p><p>Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.</p><p><strong>Reserve List</strong></p><p>A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found <a href="https://careers.homeoffice.gov.uk/reserve-lists" target="_blank">on our website.</a></p><p><strong>Appearance</strong></p><p>This is a uniformed post and as such requires the highest standards. Further information on this and policies regarding tattoos can be found <a href="https://careers.homeoffice.gov.uk/uniformed-roles#appearance" target="_blank">on our website.</a></p><p><strong>Standards</strong></p><p>All Civil Servants are expected to comply with <a href="https://careers.homeoffice.gov.uk/how-we-work" target="_blank">the Civil Service Code</a>, and its core values of integrity, honesty, objectivity and impartiality. </p><p><strong>Integrity Check</strong></p><p>As well as successfully obtaining <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">UK Security Vetting clearance</a>, you will also be subject to an additional Integrity Check, as part of the pre-employment process, to determine your suitability to work for Border Force or Immigration Enforcement. For further information on what this involves, please <a href="https://careers.homeoffice.gov.uk/security-checks#additional-checks" target="_blank">visit our website.</a></p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. </p><p>If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p><strong>Reasonable Adjustments</strong></p><p>If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should:</p><ul><li>Contact Government Recruitment Service via <a href="mailto:HOrecruitment.grs@cabinetoffice.gov.uk" target="_blank">HOrecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs</li></ul><ul><li>Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional</li></ul><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Home Office Resourcing Centre</li><li>Email : <a href="mailto:HORCCampaignTeamIE@homeoffice.gov.uk" target="_blank">HORCCampaignTeamIE@homeoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:HOrecruitment.grs@cabinetoffice.gov.uk" target="_blank">HOrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via <a href="mailto:HOrecruitment.grs@cabinetoffice.gov.uk" target="_blank">HOrecruitment.grs@cabinetoffice.gov.uk</a>. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgyMTkmdmVyaWZ5PTE3OTVjNWM5NDE1ODA0MmZjZGE0NmVhNGIxYTYyMjYxJnJlcXNpZz0xNzY4ODkzNDIxLTQzZDE3M2NlYWYzMGY0ZTI4YjE5YmU1MGRmNTVjZGUyNDM2OGQ4MWY=" target="_blank">Home Office Candidate_Information_v15_DECEMBER_2025 Opens in new window</a> (pdf, 429kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgyMjAmdmVyaWZ5PTM3MTJmMDU5ZjFhMzkxNDkwYWZjZjRhNzRkMzQ5ZDMzJnJlcXNpZz0xNzY4ODkzNDIxLTQzZDE3M2NlYWYzMGY0ZTI4YjE5YmU1MGRmNTVjZGUyNDM2OGQ4MWY=" target="_blank">2025-11-17 Pre-employment Checking - Document Requirements (V17) Opens in new window</a> (pdf, 231kB)

Home Office

Immigration Prison Team

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p>Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?</p>We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now.<strong>If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475 </strong> The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.New entrants are expected to join on the minimum of the pay band.Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.<strong>Overview of the job</strong>The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.<strong>For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.</strong><strong>Right to work in the UK</strong>You must have the right to work in the UK and Civil Service (<a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">https://www.gov.uk/government/publications/nationality-rules</a>).Skilled Worker visa changes from 22 July 2025In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.Civil Service recruitment: nationality rulesCivil ServiceThis guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.You can read more about Skilled Worker visas and the eligibility criteria here (<a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>)<strong>About us:</strong>By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.To find out more about working as a Probation Service Officer please click <a href="https://prisonandprobationjobs.gov.uk/probation-service-roles/probation-services-officer/" target="_blank">here</a><strong>About the Recruitment Process </strong>To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question.As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours.The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.If you would like more information relating to reasonable adjustments and the CSJT, please see more details <a href="https://www.gov.uk/guidance/reasonable-adjustments-for-online-tests-a-candidate-guide" target="_blank">here</a>. You can also watch a short a video <a href="https://www.youtube.com/watch?app=desktop&amp;v=olval3YPF9U" target="_blank">here</a>.You can find out more about the CSJT and complete a practice test now <a href="https://euauthoring.panpowered.com/DeliveryWeb/Civil_Service_Practice/f93be45c-80f1-4c22-bf5f-5c43956ebcbb?transferToken=vC-i2VXbdaNJPhYQqP0_-dDHJdf7gO4twCnkHoD0ppZ2UkVLN17rKk7IdLASA6750" target="_blank">here</a>.If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. If you are successful in passing both the CSJT and application sift process you will be invited to interview.If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.Take a look at a short video about Probation Service Officer Role <a href="https://youtu.be/e8YKI0Ttgoc?si=Z0L-ewym6vcvbfc66" target="_blank">here</a><strong>About the role</strong>Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk people of probation. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.<strong>About you</strong>You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Managing a Quality Service</li><li>Working Together</li><li>Communicating and Influencing</li><li>Developing Self and Others</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0845 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13448?entityId=13448" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13448?entityId=13448</a>

Probation Services Officer - East of England (Ref: 13448)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Overview of the job</strong></p><p>The job holder will work as part of a team providing 24 hour cover at an Approved Premises (AP) including security and monitoring services. The job holder will undertake a full range of work with the offender whilst resident at the Approved Premises. This will include; providing support in contributing to the risk management and sentence plan objectives and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures to ensure that offenders resident at an AP and the fabric of it are kept safe and secure throughout their shift.</p><p><strong>Summary</strong></p><p>The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to AP rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises and court orders. In addition, will contribute to the management of residents’ risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.</p><p>In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.</p><p>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p><p><strong>Responsibilities, Activities &amp; Duties</strong></p><p>The job holder will be required to carry out the following responsibilities, activities and duties:</p><p>• Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and positive working environment.</p><p>• Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager and partner agencies e.g. Police, Health professionals and drug/alcohol services.</p><p>• Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.</p><p>• Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.</p><p>• Actively engage with and monitor behaviour of high risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.</p><p>• Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.</p><p>• Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.</p><p>• Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.</p><p>• Facilitate the function of the AP as a first/emergency point of contact out of hours.</p><p>• Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.</p><p>• Support, create and maintain a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.</p><p>• Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.</p><p>• Undertake pre-arranged or initiate room searches based on concerns around risk.</p><p>• Pack up residents’ possessions as directed.</p><p>• Set up and /or deliver purposeful activities linked to residents’ sentence plan objectives as agreed by the Offender Manager and AP Manager.</p><p>• Supervise residents’ meals.</p><p>• Undertake effective induction of residents.</p><p>• Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.</p><p>• To carry out drug and alcohol tests in line with risk management plan which may include times when job holder believes that the resident maybe under the influence and therefore increase in risk.</p><p>• Undertake First Aid if a resident is injured or self-harms.</p><p>• Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.</p><p>• Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.</p><p>• Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.</p><p>• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.</p><p>• To work within the aims and values of PS and HMPPS.</p><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p><p>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.</p><p><strong>Behaviours</strong></p><p>• Working Together</p><p>• Communicating and Influencing</p><p>• Making Effective Decisions</p><p>• Developing Self and Others</p><p>• Delivering at Pace</p><p><strong>Essential Experience</strong></p><p>• Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.</p><p><strong>Technical requirements</strong></p><p>• Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification, or relevant work experience with the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.</p><p>• IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint.</p><p>Hours of Work (Unsocial Hours) Allowances</p><p>37</p><p>Additional payments are made for working unsocial hours.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Developing Self and Others</li><li>Working Together</li><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13827?entityId=13827" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13827?entityId=13827</a>

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